Diapositiva 1 - British Association of Social Workers

Diapositiva 1 - British Association of Social Workers

SOCIAL WORK IN EMERGENCIES
MANUEL GUTIERREZ
Treasurer. Spanish General Council Social Work
[email protected]
www.cgtrabajosocial.es
Social Worker
SOCIAL WORK IN EMERGENCIES
Conceptual Framework
• Definition
• Psychosocial feature of an emergency
• Performance Framework
Emergency cycle
• Interventions in each phase
• Practical examples
Spanish General Council of Social Work
CURRENT CONTEXT
Social Worker
RISK SOCIETY ( U.Beck, 2002)/ END OF THE MYTH OF SECURITY( J.G. Roca 2006) :
Secure
Society
Risk Society
• After World War II
• Welfare State
• Predictability of acts
• Late eighties, nineties
• Globalization,
• Economic crisis,
• Complex societies,
• New global risks (global ecological catastrophes,
global health crises ...), individualization, social
changes, new challenges ...
DEFINITION
Social Worker
Sometimes, the terms disasters, emergencies and
catastrophic are used interchangeably on the
literature. During the presentation, we will use the
term emergency, being aware of the difference
among these terms
EMERGENCY - Lavell, A 2003
Situación imprevista o proceso social que se desencadena como resultado de la
manifestación de un fenómeno de origen natural, socio-natural o antrópico que
al encontrar condiciones propicias de vulnerabilidad en una población y en su
estructura productiva e infraestructura, causa alteraciones intensas, graves y
extendidas en las condiciones normales de funcionamiento del país, región,
zona o comunidad afectada, las cuales, en muchos casos, no pueden ser
enfrentadas o resueltas de manera autónoma utilizando los recursos disponibles
a la comunidad directamente afectada.
.
Social Worker
CHARACTERISTICS
Unforeseen situation
Risk to health and / or life-threatening
Urgent assistance.
Requires resources and activities for a specific content
Affect capabilities, resources and livelihoods
Jeopardize relationships or family and social networks.
Vulnerability, fragility, powerlessness and helplessness
Requires psycho-social support and counselling
Temporary and transient intervention.
It can lead to Violation of Human Rights
BIO-PSYCHO-SOCIAL NEEDS
Social Worker
BIOLOGICAL
PSYCHOLOGICAL
SOCIAL WORKER
Primeros
Auxilios
Crisis
Alojamiento
Shock
Manutención
Traslados
Ansiedad
Información
Curas
Vulnerabilidad
Orientación
Cousenlling
Necesidades
específicas
Cousenlling
LEVELS OF INTERVENTION
Social Worker
FIRST
• Firemen
• Security Forces
SECOND
• Healthcare
THIRD
• SOCIAL WORKERS
• Psychologists
FOURTH
• Institutional resources - Special Cleaning Services
FIFTH
• Standardized System of Social Protection hospitals, social care
SOCIAL WORKER INTERVENTIONS
Social Worker
RELACIONAL
ISSUE
SOCIAL
NEEDS
PSYCHOLOGICAL
SUPPORT
• Social Capital
• Community work
• Mobilize resources
•
•
•
•
Accommodation
Clothing
Feeding
Family
• Stress
• Counsellig
Intervention in emergency
situations requires
comprehensive
bio-psi-social intervention,
furthermore social workers
must be presented on this
working field, because we,
social workers, are a good
agents to promote resilience in
the community and thereby
reduce posttraumatic stress
and human suffering, and work
for coming back to normality
after a disaster.
FRAMEWORK
Social Worker
INTERNATIONAL
UNISDR
Proyecto Sphera
IASC
Global Social Agenda
CYCLE OF EMERGENCY
Social Worker
DURING
BEFORE
AFTER
Social Worker
Facilitate answers with quality
• Planning / protocols
• Recruitment – staff selection (Human resources)
• Logistics (Material Resources)
• Networking - External Coordination
• Culture of prevention: Resilience
BEFORE
Social Worker
BEFORE: TRAINING, WORKSHOPS,
PUBLICATIONS
Courses and workshops
Collaborations with Governments
FORMACIÓN
Internatinal Collaborations
Publications
Social Worker
INTERVENTIONS BEFORE: DRILLS
SIMULACRO DAIMIEL 2015
VOLUNTEER SOCIAL WORKERS
Social Worker
Recruitment
Organization
Identification
Collaboration with Public Administration
NATIONAL
BODY
Professional
Association - Madrid
Professional
Association - Aragón
Professional
Association - Cataluña
Social Worker
INTERVENTIONS DURING
Social support. Urge and effective
interventions
• First Aid / Counsellig
• Coverage of basic primary needs: clothing, food,
housing,
• Mediation between affected people and group of
assistance.
• Registration of people, ID/passport control
• Information / Support / Referrals
INTERVENTIONS DURING:
COUNSELLING
Social Worker
First Pshicological aids
• Victims and relatives
• Social and emotional support
Symptoms traumatic-stress
•
•
•
•
Anxiety
Anger, guilty, sorrow
Depression
Mourning
Interventions.
• Techniques for Stress Relief
• Calm victims
• Basic rules to comunicate(Feixas y Miro, 1995)
Social Worker
INTERVENTIONS DURING: MEETING
HOUSING NEEDS
Regular housing
Specialized
housing
Collective housing
Social Worker
INTERVENTIONS DURING: MEETING
OTHER BASIC NEEDS
INFORMACIÓN EN MEDIATION
BETWEENT AFFECTED PEOPLE
AND AISTANCE SERVICES
PRIMARY BASIC NEEDS: FOOD,
CLOTHG, ETC
REFEERRALS TO COMMUNITY
SERVICES
Social Worker
DURING: INTERVENTION WITH
FAMILIES
ID checking
FAMILIES
Services to look for
relatives
Social support,
transfer to other
places
Social Worker
INTERVENTIONS AFTER
Monitor and Evaluation
• Provide information on community resources
• Monitor people affected
• Referrals
• Social reporting
• Care for the caregiver to SOCIAL WORKER
Social Worker
INTERVENTIONS AFTER: CARE FOR
THE CAREGIVER
What helps….
Wath does not help …
Debriefing
Assessment of the intervention
Social Worker
SPAIN. AREAS OF INTERVENTION
Specialized Emergency Social Services
Organized group of volunteer social workers of
the national professional body
ERIEs Red Cross
Social Services
Other areas: health, mental health,
homelessness network, resources of gender
violence
Social Worker
WORK OF THE SPANISH COUNCIL AND
THE PROFESSIONAL ASSOCIATIONS
Training
Agreements
Promote volunteer groups
Publications
International collaborations
Visibility and awareness
Social Worker
BEST PRACTICES
2015 - Germanwings Air Tragedy
• Professional Association Cataluña.
• Honor Award
2015 - Floods in Aragon
• Professional Association Aragón
• Emergency interventions in big emergencies
• Honor Award
2002 - Terrorist Attack 11M
• Professional Association Madrid
• 250 Social workers involved
Trabajador Social
Social Worker
“George Orwell y Max Weber pronosticaron un mundo futuro estable y predecible,
pero en su lugar ha sobrevenido un mundo desbocado (A.Giddens).”
Manuel Gutiérrez Pascual
Treasurer - Spanish General Council Social Work
[email protected]
www.cgtrabajosocial.es