E-invoicing

Transcripción

E-invoicing
E-invoicing
Supplier Manual
December 2013
Intellectual Property
This document is published and distributed by ADQUIRA ESPAÑA S.A. All rights reserved.
ADQUIRA ESPAÑA S.A. holds the rights to the exploitation of this publication in any form, and in
particular the reproduction, distribution and transformation rights, which may not be used without
the express, written consent of ADQUIRA S.A.
Index
1. Introduction to E-invoicing ............................................................................ 5
1.1. Basic Characteristics of E-invoicing ................................................................... 5
1.1.1. Electronic Invoice and Advanced Digital Signature ........................................... 5
1.1.2. Electronic Invoicing in Adquira Marketplace ..................................................... 5
1.1.3. Characteristics of Buyers .............................................................................. 6
1.1.3.1. Telefónica Group Suppliers: ....................................................................... 7
1.1.3.2. BBVA Suppliers: ....................................................................................... 7
1.1.3.3. Repsol Suppliers: ...................................................................................... 7
1.1.3.4. Iberia Suppliers: ....................................................................................... 7
1.1.4. Invoices Tab ............................................................................................... 7
1.1.5. Global Search, Advanced Search and Invoice Filters ......................................... 9
1.2. What prior steps are necessary? ..................................................................... 11
1.2.1. Installing a Digital Certificate for the Electronic Signature ............................... 11
1.2.2. Installing the Advanced Digital Signature Software ........................................ 11
2. How to Manage Electronic Invoices ........................................ 12
2.1. Electronic Invoices with Reference to Orders. ................................................... 12
2.1.1. What are Invoiceable Orders? ..................................................................... 13
2.1.2. How to create an invoice with reference to an order ....................................... 13
2.1.2.1. Creating an Invoice from the “Create invoices” link on the start page. ........... 13
2.1.2.2. Creating an invoice from orders pending invoicing on the start page ............. 14
2.1.2.3. Creating an invoice from the Pending section of the Orders tab .................... 14
2.1.2.4. Creating an invoice from the Create section of the Invoice tab. ..................... 16
2.1.2.5. Creating an invoice by directly accessing an invoiceable order. ..................... 16
2.1.3. Ordinary Invoice and Corrective Invoice. ...................................................... 18
2.1.3.1. Ordinary Invoice. .................................................................................... 18
2.1.3.2. Corrective Invoice. .................................................................................. 19
2.1.3.2.1. Corrective invoice with reference to order. .............................................. 20
2.1.3.2.2. Corrective invoice without reference to order, with reference to invoice ...... 21
2.1.3.2.3. Corrective invoice without reference to order, without reference to invoice .. 24
2.1.4. General process for the creation of an individual ordinary invoice. ................... 25
2.1.5. General process for the creation of multiple ordinary invoices. ........................ 34
2.1.6. General process for the creation of ordinary invoices by uploading an Excel
spreadsheet. ...................................................................................................... 42
2.1.7. General process for the creation of a Normal Corrective Invoice. ..................... 44
2.1.8. Auto-selection when creating invoices. ......................................................... 53
2.2. Electronic Invoices without reference to Electronic Orders (for Telefónica Móviles
España) ............................................................................................................. 56
2.2.1. Creating an Electronic Invoice without reference to an Electronic Order. ........... 57
2.2.2. Invoice Header Data .................................................................................. 58
2.2.3. Invoice Line Data ....................................................................................... 62
2.2.3.1. Adding Lines outside the Tax Base ............................................................ 68
2.2.3.2. Add attachments to an Invoice ................................................................. 71
2.3. Signing an Electronic Invoice. ........................................................................ 72
2.3.1. Signature by the Supplier ........................................................................... 73
2.3.2. Signature delegated to Adquira ................................................................... 78
2.3.3. Options after signing .................................................................................. 78
2.4. Sending the Invoice to the Buyer.................................................................... 80
2.5. Viewing Invoices .......................................................................................... 84
2.6. Duplicates of Invoices ................................................................................... 85
2.6.1. From the Invoices Menu ............................................................................. 85
2.6.2. By clicking on “Create Invoice” – “New Invoice” on the start page. .................. 91
2.7. Cancelling Invoices ....................................................................................... 93
2.8. Consulting invoices associated with an order .................................................... 97
2.9. Statuses of an invoice ................................................................................... 99
2.10. Downloading and Saving Invoices in Electronic Format .................................. 102
2.11. Possible ways of viewing an invoice............................................................. 106
2.11.1. In Legible Format ................................................................................... 107
2.11.1.1. XML Invoice File with Viewer ................................................................. 107
PDF Invoice File ................................................................................................ 107
2.11.2. In Non-legible Format ............................................................................. 108
2.11.2.1. XML Invoice File with Text Editor ........................................................... 108
2.12. Possible Errors ......................................................................................... 108
2.12.2. Error in the invoice date ......................................................................... 108
2.12.3. Error in the estimated payment due date .................................................. 109
2.12.4. Cancellation of signing when the user is selecting the certificate .................. 109
2.12.5 Error when entering password .................................................................. 109
2.12.6. Expired Certificate Error .......................................................................... 110
2.12.7. Certificate issued by an unrecognised certification entity ............................. 110
2.12.8. Error as there are no selectable certificates ............................................... 110
2.12.9. Error when a balance equal to 0 is obtained when creating the invoice ......... 111
2.12.10. Errors after sending documents ............................................................. 111
3. Notifications of the system ........................................................................ 114
3.1. Electronic invoice sent from Adquira Marketplace............................................ 114
Subject: Electronic Invoice sent from Adquira MARKETPLACE ................................. 114
3.2. Acceptance of an Electronic Invoice by the Buyer in Adquira MARKETPLACE ....... 115
3.3. Cancellation of Electronic Invoice sent from Adquira Marketplace ...................... 117
3.4. Rejection of an Electronic Invoice by the Buyer in Adquira Marketplace ............. 118
3.5. Duplicate of an Invoice sent from Adquira Marketplace .................................... 119
4. Technical Specifications ............................................................................. 120
4.1. Hardware Requirements .............................................................................. 120
4.2. Software Requirements ............................................................................... 120
Electronic Invoicing Manual for Suppliers
1. Introduction to E-invoicing
1.1. Basic Characteristics of E-invoicing
1.1.1. Electronic Invoice and Advanced Digital Signature
One of the fundamental characteristics of the electronic invoicing model is the electronic
signing of the final documents (ordinary invoices, corrective invoices, cancelling invoices and
duplicates of all of these).
The use of the electronic signature means that the issuer of the invoices can be
identified by the receiver of the message, ensuring the integrity of the message at all times.
The electronic signature makes it possible:
● to verify the authenticity of the origin of messages sent (Authentication).
● to verify that the information contained in messages has not been changed
since they were generated (Integrity).
● to ensure that the signature could only have been generated by that issuer
(Non-repudiation).
The electronic signature used is of advanced type, which, according to Law 59/2003, of
19 December, on Electronic Signatures is “an electronic signature which permits the
identification of the signatory and which was created by means which are under the exclusive
control of the signatory, so it is associated exclusively with that person and the data to which
it refers, making any subsequent modification detectable”.
1.1.2. Electronic Invoicing in Adquira Marketplace
Through Adquira Marketplace, you can manage the invoices of orders processed in
Adquira:
o
o
o
o
o
o
o
Create ordinary invoices based on receipts of merchandise notified by
the buyer.
Create ordinary invoices without reference to orders.
Create corrective invoices based on returns of merchandise and/or
cancellations of receipts notified by the buyer, thus rectifying
previously-issued ordinary invoices.
Cancel ordinary invoices and corrective invoices, by creating
corrective, cancelling invoices.
Create duplicates of all the types of invoice mentioned above.
Electronically sign and send to the buyer originals or duplicates of all
the types of invoice mentioned above.
View and download all the types of invoice mentioned above.
IMPORTANT: In this document, when we refer to “electronic
invoices” or “e-invoices”, this includes ordinary invoices, corrective
invoices and cancelling invoices.
5 of 121
Electronic Invoicing Manual for Suppliers
You can access Invoice Management from the Invoices tab (1) or from the Create
invoice link of the “Frequent Actions” (2) option, on the start page. Note also that, from the
start page, you can directly access the list of Orders pending invoicing (3).
1
2
3
We would remind you that, for better management of your
invoices, you can assign three new series (numbering ranges) for
electronic invoicing, different from those normally used for invoicing
by other means (on paper, etc.). You could have one series for
ordinary invoices, another for corrective invoices and a third for
cancelling invoices. In this way, the identification of and search for
these electronic documents will be made easier.
1.1.3. Characteristics of Buyers
In this point, the aim is to define what types of invoice (with reference to orders) you
can issue, depending on the buyer you are going to invoice.
6 of 121
Electronic Invoicing Manual for Suppliers
1.1.3.1. Telefónica Group Suppliers:
For companies of the Telefónica Group, through Adquira Marketplace, you can create the
following invoices:
- Ordinary invoices with reference to orders.
- Ordinary invoices without reference to orders (only for Telefónica Móviles de España).
- Corrective invoices and corrective, cancelling invoices (CCI) in relation to ordinary
invoices.
- Duplicates of the invoices mentioned above.
1.1.3.2. BBVA Suppliers:
BBVA suppliers can manage the following types of invoice through Adquira Marketplace.
-
Ordinary invoices with reference to orders.
Invoices correcting ordinary invoices with reference to orders.
Invoices cancelling both ordinary invoices and corrective invoices.
Duplicates of the invoices mentioned above.
1.1.3.3. Repsol Suppliers:
Repsol´s Suppliers will be able to create invoices for both goods purchase orders and
the services ones.
In both cases it will only be possible to:
- Create electronic invoice referencing a purchase order
1.1.3.4. Iberia Suppliers:
Iberia suppliers can issue the following kinds of invoice through the Adquira Marketplace
platform:
-
Ordinary invoices with reference to orders.
Invoices correcting ordinary invoices with reference to orders.
Invoices cancelling ordinary invoices.
Duplicates of the invoices mentioned above.
1.1.4. Invoices Tab
At the top of the screen, you will find the Invoices tab. This section will enable you to
manage your invoices in accordance with the different statuses they are in:
7 of 121
Electronic Invoicing Manual for Suppliers
We will now see the different possible statuses of an invoice viewed in the “Invoices”
tab.
The sub-menus you will find are as follows:
Create

New invoice, which will take you to the wizard for the creation of invoices.
Status
 In Draft invoices, you will find all the invoices you have created but which
have not yet been signed.
 In Signed invoices, you will find all the invoices you have electronically
signed, but which have not yet been sent to the buyer.
 In Sent, you will find all the invoices signed and sent to the buyer. The invoices
will remain in this status until they have been received and processed in the buyer’s
system (technical and functional validations).
 Rejected invoices shows you those invoices that have been rejected by the
buyer and which you must cancel.
 Accepted invoices shows you those invoices which have been accepted by the
buyer and which you could cancel if necessary.

See all shows you all the invoices in this section.
8 of 121
Electronic Invoicing Manual for Suppliers
Invoice Log
 Sent invoices: all the invoices that have been correctly received and processed
in the buyer’s system (technical and functional validations) and which are pending
acceptance or rejection by the buyer.
 Rectified invoices: all the ordinary invoices that you have rectified, generating
the corresponding corrective invoice(s) and sending them to the buyer.
 Paid invoices: contains the invoices accepted by the buyer and for which the
buyer has notified of payment.
Note: the “Paid” invoices function is currently only available to those companies
that invoice Telefónica Móviles España.
 Cancelled invoices: contains ordinary or corrective invoices that you have
cancelled, by generating the corresponding corrective, cancelling invoice and sending it
to the buyer.

See all: shows you all the invoices in this section.
1.1.5. Global Search, Advanced Search and Invoice Filters
The application has a series of mechanisms to search for invoices.
They are accessible from any page in the application, at the top of the page: “global
search” and “advanced search”. You can also search for invoices from any of the links seen in
the previous point, filtering the data by the type of document.
We will now describe the use of the different options to carry out searches:
Global Search: By means of a text box, in which you enter the search criterion, you
can carry out searches by Invoice Number.
Enter the search criterion and press
Enter.
Advanced Search: You can also refine your search using the “Advanced Search”
option. Once in the advanced search, you will be presented with the following criteria to refine
9 of 121
Electronic Invoicing Manual for Suppliers
the search: “Type of document”, “Status”, “Date of creation” and “By Content”. In this last
option, you enter the search criteria and can also further refine the search by Buyer
Company, Invoice Number, Buyer Order ID or Adquira Reference:
Search by Filter: This type of search enables you to filter by “type of document”, and
in that way you will view only the type of invoice you have selected.
10 of 121
Electronic Invoicing Manual for Suppliers
Indicates the total number of
invoices that are in the
selected status.
Enables you to filter by the type of
invoice. First select the type of
invoice and then click on Filter.
When you select the type of invoice, you will see that these fields use abbreviations. The
meanings of these abbreviations are as follows:
“Orig. I”
“Orig. CCI”
“Dupl. I”
“Dupl. CCI”
“Orig. CI”
“Dupl. CI”
Original ordinary invoice
Original corrective, cancelling invoice
Duplicate of ordinary invoice
Duplicate of corrective, cancelling invoice
Original corrective invoice
Duplicate of corrective invoice
1.2. What prior steps are necessary?
1.2.1. Installing a Digital Certificate for the Electronic Signature
In the process of registration for electronic invoicing in Adquira Marketplace, you will
have chosen a type of signature:

Signature by the Supplier: You will sign with your own certificate which
identifies you as a natural or legal person.

Signature delegated to Adquira: You will have delegated the signature to
Adquira, and so will sign with the Adquira certificate.
If you have chosen Signature by the Supplier, in order to be able to electronically sign
your invoices, you will previously have to install an Advanced Digital Signature on your
computer, as established by Spanish legislation. Adquira provides you with additional
information on how to obtain and install your Certificate. For this, consult the “Guide to
Obtaining Advanced Digital Signature Certificates” in Adquira’s training area.
1.2.2. Installing the Advanced Digital Signature Software
11 of 121
Electronic Invoicing Manual for Suppliers
To be able to create electronic invoices in Adquira Marketplace, once you have installed
the Digital Certificate, you must install the Advanced Digital Signature software (Applet).
Adquira Marketplace offers you this software free of charge.
It is easy to install. You must install it on the day Adquira has informed you that you can
invoice electronically (not before). That day, contact the technical department or systems
department of your company’s user services, so that a user from that department can access
as a local administrator of your computer. This user must have access to Adquira Marketplace
using their username and password, which will previously have been configured by Adquira to
manage electronic invoices. The system will ask you to install the software (Applet) in order
to be able to electronically sign invoices from your computer.
Remember, you must
press “run” to install the
software.
Once you have installed the signature software, you will be able to access Adquira
Marketplace normally from your computer, using your username and password; you will thus
be able to issue signed electronic invoices through Adquira Marketplace.
If you want to access Adquira Marketplace from another computer in which the signature
software has not been installed, you must repeat the steps outlined above.
2. How to Manage Electronic Invoices
Adquira Marketplace permits the management of invoices both with and without
reference to orders managed through the tool.
2.1. Electronic Invoices with Reference to Orders.
Electronic invoices with reference to electronic orders managed in Adquira Marketplace
are those which are issued in relation to receipts (or other positions such as returns or
cancellations of receipts) that were carried out in the orders tool.
12 of 121
Electronic Invoicing Manual for Suppliers
2.1.1. What are Invoiceable Orders?
We define as invoiceable orders those orders which have at least one associated
movement of merchandise notified by the buyer which has not yet been included in an
invoice. The movements of merchandise the buyer notifies of will be receipts, returns or
cancellations of receipt. These movements will give rise to the corresponding invoices.
2.1.2. How to create an invoice with reference to an order
There are several ways of creating an invoice with reference to an Adquira Marketplace
order:
i) By clicking on “Create Invoice”, in the Frequent Actions menu on the
start page.
ii) By clicking directly on one of the orders that appear in the list of orders
pending invoicing on the start page.
iii) Through the Orders tab, in the pending invoicing and/or create corrective
invoices sections.
iv) Through the Invoices tab, in the Create section, in the New Invoice link.
v) By entering an order that contains a movement of merchandise pending
invoicing.
2.1.2.1. Creating an Invoice from the “Create invoices” link on the start page.
If you click on this link, you will access the following prior steps, in which you
must select from among various options:
1-
A menu will appear in which you must indicate whether the invoice you are
going to create will be based on an order or without reference to an order, and it
will also give you the option of creating a Duplicate Invoice or a Corrective
Invoice.
If the user does not have permission for electronic invoicing without reference to an
order, this menu does not appear. (For more information on invoicing without reference to
orders, see point 2.2. Electronic Invoices without Reference to Orders).
13 of 121
Electronic Invoicing Manual for Suppliers
2.1.2.2. Creating an invoice from orders pending invoicing on the start page
On the start page, you will find a list with the orders that are pending invoicing.
From here, you can access the order by clicking on its ID. When its details are shown,
you can create the invoice using the Create invoice button.
2.1.2.3. Creating an invoice from the Pending section of the Orders tab
14 of 121
Electronic Invoicing Manual for Suppliers
In the Pending section, in the menu on the left, you can directly access the orders
which are pending the creation of a normal invoice or a corrective invoice.
If you click on the “invoicing” link, the application will take you to a list of the orders
that have some position pending creation of the corresponding ordinary invoice.
If you click on the “creation of corrective invoice” link, the application takes you directly
to a list of those orders which have some position of return or cancellation of receipt that had
previously been invoiced, and for which you must create the corresponding corrective invoice.
In any of the lists that appear (whether accessing from the “Pending invoicing” link or
from “Pending creation of corrective invoice”, you can select an order and access it by clicking
on “See details”, or create the invoice directly by clicking on the “Create invoice” button, as
you can see in the image below.
15 of 121
Electronic Invoicing Manual for Suppliers
You can view the selected order or
directly create an invoice for it
2.1.2.4. Creating an invoice from the Create section of the Invoice tab.
In the Create section of the Invoice tab, there is a New Invoice link, which, if you click
on it, will take you to the invoice creation wizard, as explained in point 2.1.2.1 of this manual.
2.1.2.5. Creating an invoice by directly accessing an invoiceable order.
From the “Shipment” and “Log” sections of the side menu of the Orders tab, you can
access an order in order to invoice it (provided this order contains receipts pending invoicing).
The statuses of the order in which invoices can be created are:
16 of 121
Electronic Invoicing Manual for Suppliers
Partially Shipped: those orders in which quantities pending shipment remain,
corresponding to one or more lines of the order and independently of whether the buyer
has issued receipts. This status only corresponds to orders from Telefónica Group
companies and is not valid for orders from Repsol, Iberia or BBVA.

Partially Received: those orders which have been shipped in their entirety and for
which the buyer has issued receipts, but there are quantities which have not yet been
received. This status is independent of whether or not the order has returned quantities.

Received: those orders which the buyer has received in full and which do not have
returns of merchandise notified by the supplier.

Returns: those orders which have been received in full and have at least one return
of merchandise notified by the buyer.

Partially Invoiced: those orders which have at least one associated invoice but
which have receipts, returns or cancellations of receipts pending invoicing.


See all: shows you all the invoiceable orders, whatever their status.
Any of these menu options will take you to the list of orders corresponding to that
status. Once you have selected a specific order and click on the “See details” button, you will
access the order. If the order has positions that have not yet been invoiced, the “Create
invoice” button will appear at top right. Click on this to create the invoice corresponding to
those receipts.
17 of 121
Electronic Invoicing Manual for Suppliers
The See details button will only appear if the
order has positions pending invoicing. When
you open it, the Create invoice button will
appear.
2.1.3. Ordinary Invoice and Corrective Invoice.
When creating an invoice, you must specify whether the invoice to be issued will
be a normal invoice based on an order or a corrective invoice, i.e. one which modifies a
previous invoice.
2.1.3.1. Ordinary Invoice.
To create an ordinary invoice, you must select the option “Invoice with reference to
order”
You must select the option
Invoice with reference to
order
18 of 121
Electronic Invoicing Manual for Suppliers
When you click on “Invoice with reference to order”, various options will appear, for you
to choose whether you want to create a single invoice or create invoices based on a multiple
selection of orders or, finally, create invoices by uploading an Excel file. Whichever option you
choose, the orders that will appear as invoiceable will be those that can give rise to an
ordinary invoice, i.e. those orders with receipts of merchandise pending invoicing and returns
of merchandise related to those receipts, also pending invoicing.
Receipts of merchandise cancelled by the corresponding cancellations of receipts will not
appear as invoiceable, as the two movements of merchandise cancel each other out.
2.1.3.2. Corrective Invoice.
To create a corrective invoice, you must select the “Corrective invoice” option. A menu
will appear with the types of Corrective Invoices you can create: “Corrective invoice with
reference to order”, “Corrective invoice without reference to order, with reference to invoice”
and “Corrective invoice without reference to order, without reference to invoice”.
In this section, we will see how to create a “Corrective invoice with reference to order” and we
have therefore selected the corresponding option.
19 of 121
Electronic Invoicing Manual for Suppliers
NOTE: In the case of Repsol suppliers, the Corrective Invoices function is not available.
2.1.3.2.1. Corrective invoice with reference to order.
When you click on the option “Corrective invoice with reference to order”, you will be
shown those orders that can give rise to a corrective invoice, i.e. those orders with returns of
merchandise or cancellations of receipts of merchandise, related to receipts of merchandise
previously invoiced.
20 of 121
Electronic Invoicing Manual for Suppliers
A corrective invoice, as its name indicates, will correct one, and just one, ordinary
invoice previously created and accepted.
Note: If you access the creation of an invoice from option 2.1.2.3. Creating an Invoice from
the Pending Section of the Orders Tab, the application will not ask you whether you want to
create a normal or corrective invoice, as the list of orders that appears already refers to one
or other type.
When you select either of the invoice creation options, the application will show you a
list of orders pending creation of the corresponding invoice (an ordinary invoice or a
corrective invoice, depending on the option chosen).
2.1.3.2.2. Corrective invoice without reference to order, with reference to
invoice
You also have the option of creating a “Corrective invoice without reference to order,
with reference to invoice” if there is a previous invoice registered in the application. To do
this, click on the corresponding option, as shown below:
21 of 121
Electronic Invoicing Manual for Suppliers
In this way, you will be shown those invoices that have been created without reference
to an order, in regard of which a Corrective Invoice may be created.
You must select the Invoice you want to
rectify and then click on: “Rectify Invoice”.
Once you have pressed the Rectify button, you will access the Corrective Invoice you
are creating. As with any invoice, there is a series of obligatory fields which you must fill in.
These fields will be beige in colour.
22 of 121
Electronic Invoicing Manual for Suppliers
Fields coloured in
beige are
obligatory
23 of 121
Electronic Invoicing Manual for Suppliers
You must fill in the “Supplier
Comments” field.·
You must then add the lines to be included in the corrective invoice, through to the end
of the flow (see Creating invoices without reference to orders, Section 2.2.1)
2.1.3.2.3. Corrective invoice without reference to order, without reference to
invoice
You also have the option of creating a “Corrective invoice without reference to order,
without reference to invoice” if there is no previous invoice registered in the application.
Select the option as shown in the figure below:
24 of 121
Electronic Invoicing Manual for Suppliers
As in the previous case, when you click on this option, you will go into the screen for creation
of the Corrective Invoice, with the difference that in this case the invoice you are preparing
does not rectify an invoice created in Marketplace but rather one created outside the
platform, i.e. on paper.
2.1.4. General process for the creation of an individual ordinary invoice.
To generate a single ordinary invoice with reference to an order, click on the “New
invoice” link in the Create section of the Invoices tab. The Invoice Creation Wizard will
appear, and you must select the “Invoice with reference to order” option. A menu will
then appear, in which you must select the “Create single invoice” option. The application
will then show you the list of orders with movements or positions pending creation of the
corresponding ordinary invoice.
25 of 121
Electronic Invoicing Manual for Suppliers
1
2
3
As you can see in the image below, once you have accepted the “Create single
invoice” option, the application will show you the list of orders which may be invoiced:
Link to return to
the Invoicing
Wizard
Once in this list, to create an invoice, you must access the order you want to invoice. If
you want to view the order before creating the invoice, select the order and click on “See
details”, or click directly on the name or number of the order to view it. If, on the other
hand, you want to simply create an invoice directly, click on “Create invoice”, and Adquira
Marketplace will show you the positions of the chosen order that can be selected to create the
invoice.
26 of 121
Electronic Invoicing Manual for Suppliers
It lets you visualize the
order´s detail before you
generate the
For this example, we are going to access the order by clicking on “See details” rather
than “Create invoice”. The application will show us all the information on that invoice, in the
following sections: details of the order, buyer, order lines and status of these, shipment
details, invoicing data, payment details, comments and appendices. If you click on “Contract
All”, the details of the order, buyer, shipment details, invoicing data, payment details and
comments will all be hidden and you will see only the lines of the order.
27 of 121
Electronic Invoicing Manual for Suppliers
Lines that can be
invoiced
Access to the details of the line (to see
receipts, returns or cancellations of
receipts)
The lines that may be invoiced are those which are in “Received”, “Partially
received”, “Partially shipped”, “Partially invoiced” or “Returns” status. To check
whether there is any receipt pending invoicing in a specific order, you can access the details
of the line (by clicking on “See Details”, below the lines of the order, as can be seen in the
image above) and check whether its receipts have any associated invoice and, if they do, then
check what status that invoice is in. In the image below, we have accessed the details of the
line of an order, and you can see that, despite having been received, it has no associated
invoice, so that receipt will appear as invoiceable when creating an invoice:
28 of 121
Electronic Invoicing Manual for Suppliers
This receipt does
not yet have an
associated invoice
A line (and therefore an order) can have more than one receipt and more than one
associated invoice (for example, an invoice for each receipt made).
When you are viewing an order that has receipts pending invoicing, the “Create
invoice” button appears at top right of the screen. If you click on it, the application will again
ask you if you want to create the invoice. If you say yes, it will show you the positions that
can be invoiced (and which you must select).
Once you have
checked the order,
click on create
invoice
At this point, it shows us the positions (or items) that we can include in the invoice we
are creating, which we can select. You can select one or more items by marking the
corresponding boxes.
29 of 121
Electronic Invoicing Manual for Suppliers
Once you have selected the items to be invoiced, click on “Create invoice”, and the
header data to be filled in will appear.
When creating ordinary invoices, by selecting invoiceable receipts and returns of
merchandise, the system will check the resulting balance. The balance must be positive when
creating an ordinary invoice. If it is zero, an error message will appear.
Then, go to the draft of the invoice. You will have to fill in the obligatory fields of the
invoice which appear in the header, such as:
 “Invoice number”
 “Invoice date”
 “Estimated payment due date”.
30 of 121
Electronic Invoicing Manual for Suppliers
The colour beige indicates that
these are obligatory fields
which you must fill in.
In the “Number” field, which corresponds to the invoice number, you must enter an
alphanumerical value of no more than 15 digits. If this condition is not met, an error message
will appear.
In the “Invoice date” field, that day’s date will appear by default, but you can change
it. The invoice date must be between the date of the most recent movement of merchandise
selected and that day’s date, both inclusive. If this condition is not met, an error message will
appear.
In the “Estimated payment due date” field, you must enter a date that is the same as
or later than the invoice date. If this condition is not met, an error message will appear.
In the “Conditions of payment” field, there may be a fixed, non-modifiable value
(“transfer”) or it may show the payment method of the order by default.
You can show or hide the complementary information of the invoice using the Expand All
and Contract All buttons.
31 of 121
Electronic Invoicing Manual for Suppliers
You can expand or contract the
sections to view or hide the
information
By clicking on “Add line”, you can add new items from the same order to the invoice
you are creating. By clicking on “delete”, you can delete a line of the invoice.
You can change the tax rate if it is incorrect, or fill in the “Buyer Details” field. For this,
press the “Modify” button under the invoice lines.
Likewise, you can modify all the lines in a single screen by clicking on “Mass
modification”.
32 of 121
Electronic Invoicing Manual for Suppliers
Enables you to modify the
line of the order you
have selected
Enables you to
modify all the lines
of the order.
When you click on “Mass modification” or “Modify”, you will find three fields which
you can change: Buyer details, Tax and Tax rate.
Once you have changed these fields, accept them and return to the previous screen. You
will now see that there is a field called “Details of the digital signature”, where you can
check whether the details of the electronic signature are correct and whether the invoice is
signed or not.
33 of 121
Electronic Invoicing Manual for Suppliers
When you have checked and filled in all the fields of the invoice, press the “Save”
button.
The next steps regarding signing and sending invoices are dealt with in sections 2.3 and
2.4 of this manual.
2.1.5. General process for the creation of multiple ordinary invoices.
To generate multiple ordinary invoices with reference to orders in Adquira Marketplace,
once you have clicked on “New Invoice” you must select the “Invoice with reference to
order” option and then, in the next options menu, you must select the option “Multiple
invoicing by selection of orders”.
34 of 121
Electronic Invoicing Manual for Suppliers
The application will then show you the list of orders with movements or positions
pending creation of the corresponding ordinary invoice, but with some differences from the
screen that was shown when we selected the Single Invoice option (as now, you can select
several orders at the same time, for example).
When you select this second option, the following screen appears, with the list of invoiceable
orders and a header in which you can establish a series of data, such as a root value, an
initial value to start numbering the invoices you are going to create, and you can also enter
an invoice date and a payment due date.
In this type of invoicing (multiple), it is possible to invoice all the orders that appear in
the screen, or just the ones you select. But you must select at least one or the application will
show an error message.
35 of 121
Electronic Invoicing Manual for Suppliers
You can establish an
initial value and a
root to construct the
invoice number, and
also indicate the
invoice date and the
payment due date
Then, click on Apply and the values
defined will be applied in the orders you
have selected
For the “See Details” option, you can only select a single order, as the application does not
allow you to view more than one order at a time.
36 of 121
Electronic Invoicing Manual for Suppliers
Makes it possible to see the details of just
one selected order
Once you have selected the orders to invoice (either all those in the screen or only the
ones you decide) and you know that the numbering is going to be consecutive, you can
establish a value in Root and a value for the first invoice. Thus, if you have selected three
orders, you can, for example, enter the vale “I” in the Root field and “0001” in initial value.
You can also indicate an invoice date and a payment due date for the invoices you are going
to generate, remembering that the date of the invoice must be between the date of the last
receipt and the current date:
Once you have established the values in
the “Root”, “Initial Value” and “Dates”
fields, click on “Apply”
37 of 121
Electronic Invoicing Manual for Suppliers
Once you have established these fields, as shown in the image above, click on “Apply”
and Adquira Marketplace will automatically establish the values of invoice numbers and dates
in the lines of the orders you have selected for invoicing. In the example shown here, it will
establish the values I0001, I0002 and I0003, respectively, for the corresponding orders, as
we selected 3 orders to invoice and indicated that the invoices must begin with the value “I”
and the numbering must start at “0001”
When you click on “Apply”, the invoice
numbers and dates are loaded into the
selected orders.
If, on the other hand, the numbers of the invoices you want to issue are not going to
be consecutive, and have a value already assigned internally in your system, you can select
the orders you want to invoice and can enter the value you want in the corresponding text
box which makes reference to the invoice number, in each order line of the list that appears
below the header of this page, as shown in the image below. It will not be necessary in this
case to put any value in the Root and Initial Value fields in the header:
38 of 121
Electronic Invoicing Manual for Suppliers
It is not necessary to
establish these values
if you enter the
values in each line
In this case, we have established different,
non-consecutive values in the invoice
number and due date fields.
Once the information has been
loaded into the selected orders,
click on “Create invoice”.
As you can see in the image above, we have selected three orders and have
established different invoice numbers for each one of them, as well as different payment due
dates.
Once you have completed the data of the selected orders (either in the header or in each one
of the orders separately), the next step will be to press the “Create Invoice” button. When
you do this, the invoices of the selected orders will be generated, and the system will indicate
whether there are any errors in the creation of these invoices (invalid dates, etc.).
39 of 121
Electronic Invoicing Manual for Suppliers
When you click on “Create Invoice”, the following screen will appear, in which you can see
that the invoices have been loaded and are in “In progress” status.
Once they are in progress, the following are possible: View
invoice, selection buttons, delete and Sign. Here, we will click on
Sign ALL to sign all the invoices shown on the screen.
The next step will be to sign the invoices.
It is possible to sign all the invoices shown in the screen by clicking on the “Sign ALL” button
(option available only to users with delegated signature).
It is also possible to sign the ones you want, by selecting the invoices you want and then
pressing the “Sign selection” button.
The Sign ALL and Sign Selection options will only appear when you
follow the flow of Mass Creation of Invoices. In other words, if, once
you have loaded the invoices to be generated (which are then ‘in
progress’), instead of signing them, you return to the start screen of
Adquira Marketplace and subsequently go into the Invoices in Progress
tray, the Sign ALL and Sign Selection buttons will no longer appear, and you will
have to access the invoices one by one and sign them separately.
Continuing with the example we were using, once you have clicked on “Sign ALL”, the
invoices will be signed and will appear in Signed status, as can be seen in the screen below:
40 of 121
Electronic Invoicing Manual for Suppliers
We are going to press the “Send ALL” button
to send all the invoices shown in the screen.
Once you have signed the invoices, the screen will show them in ‘signed’ status and will give
you the option of sending them. As in the case of signing, you can send all the signed invoices
shown in the screen, by pressing the “Send ALL” button, or you can select those you want
and then click on “Send selection”. In our example, we click on “Send ALL”, and the invoices
will go into Sending status, with the application showing the following screen:
If you later click on the Adquira Marketplace start button and go into the “Invoices being
sent” tray of the menu on the left, you will see the following screen:
41 of 121
Electronic Invoicing Manual for Suppliers
This status is temporary, as once the invoices have passed the technical and functional
validations of the buyer’s system, they will move into Sent status, awaiting Acceptance or
Rejection by the buyer (as we will see later in point 2.9. Statuses of an Invoice).
2.1.6. General process for the creation of ordinary invoices by uploading an
Excel spreadsheet.
To generate ordinary invoices with reference to order by uploading an Excel spreadsheet
into Adquira Marketplace, after you have clicked on “New Invoice”, you must select the
option “Invoice with reference to order”, and then, in the next menu of options, you must
select the option “Massive invoicing by file upload”.
42 of 121
Electronic Invoicing Manual for Suppliers
You must then attach an Excel file using the Select button and locating the file to be
attached. This file will contain the following information for each invoice to be generated:





ID of the order in Marketplace
Invoice number
Invoice date
Estimated payment due date
Tax ID of the buyer
The structure of the Excel file will be as follows:
MKP order ID
Invoice no.
Invoice date
Due date
Buyer’s Tax ID
Order1
Invoice_order1
15/12/2008
25/12/2008
A12345678
Order2
Invoice_order12
05/09/2007
15/10/2007
A12345678
The Excel file that is uploaded must be created without a header. The table above shows
the order and format of the fields.
The following validations are carried out on the Excel file:
 That the buyer’s Tax Identification Code is valid in Marketplace
 That the order exists
 That the order belongs to the supplier that uploads the invoices
 That the buyer’s and supplier’s Tax Identification Codes in the order to be
invoiced are correct
 That the order or one or more of its positions are in “invoiceable” status
 The invoice number cannot be blank and cannot be more than 15 characters
 That the invoice number has not previously been used by the supplier
 The format of the invoice and payment due dates must be correct
(dd/mm/yyyy)
 The invoice date must not be later than the current date
 The payment due date cannot be prior to the date of creation of the invoice
The maximum number of rows that can be included in the Excel file is 100. In the cells
of the ‘invoice date’ and ‘payment due date’ fields, the cell format “Date, dd/mm/yyyy” must
be established, in the ‘order number’ cells, the cell format “Text” must be established, and it
is recommended that, once you have entered the order number and established the cell
format as “Text”, you press “F2” so that Excel updates these changes.
Once you have attached the file using the “Select” button, you must press the “Send”
button so that the data from the Excel file are loaded into Adquira Marketplace. Once the file
has been processed, the result of the uploading of invoices is shown on the screen, as well as
any errors that occur. If errors occur when uploading the file, Adquira Marketplace will
indicate in which row and column of the uploaded Excel file these errors are to be found.
For the example we are going to use, we have uploaded an Excel spreadsheet containing
2 orders that we are going to invoice. The Excel file will have the following format:
43 of 121
Electronic Invoicing Manual for Suppliers
00501
03142
00501
03141
IN0
01
IN0
02
19/05
/2009
19/05
/2009
29/05
/2009
29/05
/2009
A820
18474
A820
18474
Once this file has been correctly uploaded, Adquira Marketplace will show the following
page of uploaded files, in Draft status and with the following options:
As you can see, the two invoices we have uploaded appear in “Draft” status and we
have the same options as those we saw when using the Create Multiple Invoices option. So,
for the next steps of signing and sending invoices, you should refer to point 2.1.5. General
Process for the Creation of Multiple Ordinary Invoices, as the mechanics are the same.
2.1.7. General process for the creation of a Normal Corrective Invoice.
To generate a corrective invoice with reference to an order, once you have clicked on
“New Invoice”, you must select the “Corrective Invoice” option and, finally, in the new
menu that then appears, “Corrective invoice with reference to order”. The application
will then show you the list of orders that contain returns of merchandise or cancellations of
receipts in relation to receipts that have already been invoiced.
44 of 121
Electronic Invoicing Manual for Suppliers
Link to return to the wizzard
The order has been invoiced, so when you
click on Create Invoice, one or more returns
or cancellations of receipt will appear, in
relation to receipts that have been invoiced.
A corrective invoice, as its name indicates, will rectify one, and just one, ordinary invoice
previously created and accepted.
Once inside this list, to create a corrective invoice you must access the order you wish to
invoice. If you want to view the order before creating the invoice, select the order and then
click on “See details”, or click directly on the name or number of the order to view it. If, on
45 of 121
Electronic Invoicing Manual for Suppliers
the other hand, you want to simply create the invoice directly, press the “Create invoice”
button, and you will be shown the positions that can be selected to create the invoice (in this
case, it will show you the positions of return of merchandise or cancellations of receipt related
to already-invoiced receipts).
Enables you to see the
order before creating
the corrective invoice
Having accessed the order, by clicking on “See details” for example, we can see all the
information on it, distributed in the following sections: details of the order, details of the
buyer, order lines and status of these, shipment details, invoicing data, form of payment,
payment deadlines, comments and appendices.
The lines that may be invoiced are those which are in “Received”, “Partially received”,
“Partially shipped”, “Partially invoiced” or “Returns” status.
In this example, we have called up an order which has one line in Partially Invoiced
status.
On this page, the “Create invoice” button appears, which indicates that there are one or
more positions pending invoicing. The status of the line is Partially Invoiced, which indicates
that quantities remain to be received or invoiced. The fact that this order appears in the list
once we have clicked on Create Corrective Invoice indicates that, though there are quantities
that have not yet been received, there are some receipts that have already been invoiced and
which the buyer has subsequently returned or has cancelled the receipt:
46 of 121
Electronic Invoicing Manual for Suppliers
If you click on See Details, the movements of that line will be displayed. In the example
image below there has been a return. As we are in Create Corrective Invoice, it is understood
that this return is with reference to a previously-invoiced receipt. We can verify this by
checking the “Document ID” and “Reference Document ID” numbers. The “Reference
document ID” relates this return to a receipt in that same line (i.e. it relates it to the
“Document ID” of that specific receipt).
Number identifying the position
(return)
Number identifying the position (receipt) to
which the return refers.
As was indicated earlier, when we are viewing an order that has returns or cancellations
related to previously-invoiced receipts, and those returns or cancellations are now pending
invoicing, the “Create invoice” button appears at top right of the screen. If you click on it, the
application will again ask you if you want to create a normal or corrective invoice, and in this
case you will select the second option (corrective invoice). You will then be shown the
positions for which you can create a corrective invoice (and which you must select).
In the example, we have a partially invoiced order, in which there has been a return or
cancellation related to a previously-invoiced receipt. Therefore, when you click on “Create
Invoice”, the system will automatically show you the items that may be invoiced in a
corrective invoice. In this example, only one position appears, and you can see that there is a
quantity returned and the amount is negative.
47 of 121
Electronic Invoicing Manual for Suppliers
Once you have selected
the lines to invoice, click
on Create invoice.
Press the Create Invoice button and the application will ask you to confirm that you want
to create an invoice for that order.
You must select the items you want to include in the invoice. To clear the selected
positions, press “Clear selection”. In this case, there is only one position to select.
When creating corrective invoices, selecting returns and/or cancellations of receipts of
merchandise, the balance will always be negative, and it is not possible to obtain a zero
balance.
If there are positions of return or cancellation related to the same receipt, they are
selected together and the application obliges us to create the corrective invoice for all the
positions, without the option of selecting some but not others.
Once you have selected the items to be invoiced, click on “Create invoice”, and the
header data to be filled in will appear.
48 of 121
Electronic Invoicing Manual for Suppliers
You will then access the draft invoice. You will have to fill in the obligatory fields of the
invoice which appear in the header, such as:
 “Invoice number”
 “Invoice date”
 “Estimated payment due date”.
You will also have to fill in the “Reason for rectification” field, which is also
obligatory.
49 of 121
Electronic Invoicing Manual for Suppliers
Indicates which invoice
we are rectifying
In the “Number” field, you must enter an alphanumerical value with a maximum of 15
digits. If this condition is not met, an error message will appear.
In the “Invoice date” field, that day’s date will appear by default, but you can change it.
The invoice date must be between the date of the most recent movement of merchandise
selected and the current date, both inclusive. If this condition is not met, an error message
will appear.
In the “Estimated payment due date” field, you must enter a date which is the same as
or later than the invoice date. If this condition is not met, an error message will appear.
When creating a corrective invoice, in the Document of Reference field, it indicates the
number of the ordinary invoice you are rectifying:
In the “Conditions of payment” field, there may be a fixed, non-modifiable value
(“transfer”) or it may show the payment method of the order by default.
50 of 121
Electronic Invoicing Manual for Suppliers
When creating corrective invoices, it is obligatory to enter the reason for the rectification
in the “Reason for rectification” field.
By clicking on “Add line”, you can add new items of the same order to the invoice you
are creating. By clicking on “delete”, you can delete a line of the invoice.
You can change the tax rate if it is incorrect, or fill in the “Buyer Details” field. For this,
press the “Modify” button next to each invoice line.
Likewise, you can modify all the lines in a single screen by clicking on “Mass
modification”.
Enables you to
modify all the lines
of the order
Enables you to modify the
line of the order you
have selected
Once you have clicked on “Mass Modification” or “Modify”, you will find three fields you
can modify: Buyer’s Details, Tax and Tax Rate.
51 of 121
Electronic Invoicing Manual for Suppliers
Once you have changed these fields, click on Accept and you will return to the previous
screen. You will now see that there is a field called “Details of the digital signature”,
where you can check whether the details of the electronic signature are correct and whether
the invoice is signed or not.
When you have checked and filled in all the fields of the invoice, click on “Save”.
52 of 121
Electronic Invoicing Manual for Suppliers
After saving, the Sign and Send buttons will appear. Once you have pressed these two
buttons, the invoice will go into Sending status, to pass the technical and functional
validations of the buyer’s system.
2.1.8. Auto-selection when creating invoices.
When creating an invoice, the system may, in some cases, automatically group
together movements of merchandise that are related to each other.
This grouping together may arise in the following cases:
 When creating an ordinary invoice, the receipts of merchandise, returns of
merchandise and cancellations of receipts of merchandise related to each other, where
the receipts of merchandise are not yet invoiced.
-
A receipt of merchandise will be automatically selected with its
corresponding cancellation of receipt.
A receipt of merchandise will be automatically selected with the returns
of merchandise related to it.
 When creating a corrective invoice, the returns of merchandise and
cancellations of receipts of merchandise related to receipts of merchandise already
invoiced in the same invoice of reference.
-
Returns of merchandise and cancellations of receipts, related to receipts
of merchandise that have been invoiced in the same invoice of
reference, will be automatically selected.
We will now analyse the cases that may arise:
A.
A line of an order has been received, giving rise to a receipt of
merchandise (not invoiced), and part of it is subsequently returned with a
return of merchandise.
The return of merchandise is linked to the receipt of merchandise through the
identifier of the receipt.
When creating an ordinary invoice, the receipt of merchandise and the return of
merchandise will be automatically selected.
We will now see an example of this case:
We receive the receipt of merchandise of an order line for 100 units, as shown
below.
53 of 121
Electronic Invoicing Manual for Suppliers
Then, we receive a return of 50 units.
When an invoice is
automatically be selected.
created,
the
two
movements
of
merchandise
will
B.
An order line has been received, giving rise to a receipt of
merchandise (not invoiced), and subsequently all of it is returned with a
return of merchandise.
The return of merchandise is linked to the receipt of merchandise, through the
identifier of the receipt.
When creating an ordinary invoice, the receipt of merchandise and the return of
merchandise are automatically selected, but the invoice cannot be created as its
balance would be equal to 0.
We will now see an example of this case:
54 of 121
Electronic Invoicing Manual for Suppliers
C.
An order line has been received, giving rise to a receipt of
merchandise (not invoiced), and subsequently this receipt of merchandise is
cancelled.
The cancellation of receipt of merchandise is linked to the receipt of merchandise,
through the identifier of the receipt.
When creating an ordinary invoice, these movements of merchandise (receipt of
merchandise and cancellation of receipt of merchandise) will not appear, as they
cancel each other out.
We will now see an example of this case:
Receipt
200 units
The movements do not
appear as invoiceable
Cancellation of receipt
200 units
D.
An order line has been received, generating a receipt of
merchandise, which has been invoiced by means of the issue of an ordinary
invoice, in Accepted status. Subsequently, part of the quantity received in
returned with a return of merchandise.
The return of merchandise is linked to the receipt of merchandise, through the
identifier of the receipt.
As the receipt of merchandise has already been invoiced, all we have to do is
create a corrective invoice with reference to the original invoice.
When creating a corrective invoice, the return of merchandise will appear as
invoiceable.
55 of 121
Electronic Invoicing Manual for Suppliers
E.
An order line has been received, generating a receipt of
merchandise, which has been invoiced by means of the issue of an ordinary
invoice, in Accepted status. Subsequently, this receipt of merchandise is
cancelled.
The cancellation of receipt of merchandise is linked to the receipt of merchandise,
through the identifier of the receipt.
As the receipt of merchandise has already been invoiced, all we have to do is
create a corrective invoice with reference to the original invoice.
When creating a corrective invoice, the cancellation of receipt of merchandise will
appear as invoiceable.
F.
An order has been received, generating various receipts of
merchandise, all of which have been invoiced by means of the issue of an
ordinary invoice, in Accepted status. Subsequently, part of the quantity
received is returned, with one or more returns of merchandise. In addition, at
least one receipt of merchandise is cancelled.
The returns of merchandise and the cancellations of receipt are linked to the
corresponding receipts of merchandise, through the identifiers of the receipts.
As the receipts of merchandise have already been billed in the same invoice, we
simply create a corrective invoice with reference to the original invoice.
When creating a corrective invoice, the returns of merchandise and cancellations
of merchandise related to receipts of merchandise included in the same invoice of
reference will be automatically selected.
We will now see an example of this case:
Entry 100 units
Invoice A 600
unidades
Entry 300 units
Return 150
units
Corrective invoice
(Invoice A) - 250
units
Entry 200 units
Return 100
units
2.2. Electronic Invoices without reference to Electronic Orders (for Telefónica
Móviles España)
Depending on the permissions it has, a supplier may create e-invoices without reference
to electronic orders, depending on the buyer. At present, this function is only available for
some users who invoice Telefónica Móviles España.
Electronic invoicing without reference to an electronic order enables us to create invoices
without making reference to an order published in Adquira Marketplace.
56 of 121
Electronic Invoicing Manual for Suppliers
2.2.1. Creating an Electronic Invoice without reference to an Electronic Order.
To create an invoice without reference to an order, the supplier user must carry out the
following steps:

Click on “New Invoice”, in the Create section of the Orders tab, and
the following screen will appear (the system validates that the supplier user has
permission to create this type of invoice).

Select Invoice without reference to order, then click on Accept and
the following screen will appear:
The menu will show us 2 options: Create Single Invoice and Multiple Invoicing by File
Upload. The first option will take us to the form for creation of an invoice without reference to
an order published in Marketplace and the second to the screen from which we can upload an
Excel file with the data to simultaneously create several invoices without reference.
Individual Upload: as shown in the image below, when you click on the Create Single
Invoice option, it will take you to the invoice creation form, in which you will have to fill in all
the data for its creation (this will be explained in section 2.2.2 of this manual).
57 of 121
Electronic Invoicing Manual for Suppliers
Click to return to the
Invoicing Wizard
Mass Upload: as shown in the image below, when you click on the Multiple Invoicing by
File Upload option, you will go to the page in which, using the Examine button, you must
attach the file you want to upload and which you have previously saved on your computer.
Once you have
selected the file to
be uploaded, click on
Send
2.2.2. Invoice Header Data
As we mentioned in the previous section, when you select the Create Single Invoice
option, you must fill in the data of the invoice, starting with its header.
58 of 121
Electronic Invoicing Manual for Suppliers
You must take into account the fact that there are obligatory fields, which you will have to fill
in in order to be able to correctly create the invoice. These fields are coloured in beige. If you
do not fill in these fields, the following error message will appear:
Once you have clicked on Create Single Invoice, you will find the following sections in
the header of the invoice to be created:
1. Supplier data: these are retrieved automatically from the data stored in Marketplace
at supplier entity level. These data are those which the supplier companies provided
when they registered in Adquira
2. Buyer data: in this section, the data of buyers to which the supplier can issue an
invoice without reference to an order are filtered.
3. Invoice data: this includes the Invoice Number, Invoice Date and Payment Due
Date, Payment Conditions and Currency fields, all of which are obligatory. The
Payment Due Date is calculated by Marketplace, based on the selected payment
conditions. The Status of the invoice is an informative field, calculated by Marketplace.
4. Order data: in this section, you record the data of the order, such as the Order ID,
which refers to the number of the order for which the invoice is to be issued (if one
exists). It will not be the Marketplace Order ID, as this is an invoice without reference
to an order published in Marketplace. You can also enter the ID of the project if
applicable, and you must select the buyer’s Cost Centre to which the invoice will be
sent.
59 of 121
Electronic Invoicing Manual for Suppliers
1
2
3
When you fill in the data of the invoice, you will note that, in fields such as buyer,
payment conditions, currency and cost centre, there are drop-down menus in which you must
select the desired value.
The behaviour of these fields will be as follows:
When you select the buyer, the cost centre will be activated, with the data
corresponding to the selected buyer.
When you select the payment conditions, the payment due date will be established in
accordance with the option selected.
60 of 121
Electronic Invoicing Manual for Suppliers
With regard to the header fields, the following validations exist:
The invoice number must be unique in Adquira MarketPlace for the supplier.
The invoice date must be the same as or earlier than the current date.
The payment due date must be the same as or later than the invoice date,
though Marketplace calculates it when the payment conditions are selected.
All date fields have a Calendar button. If you click on this, the system will show a
calendar, and the user can select the date, which will be entered into the corresponding field.
61 of 121
Electronic Invoicing Manual for Suppliers
2.2.3. Invoice Line Data
The user must fill in at least one invoice line. To do this, click on “Add Line”.
The following screen will appear:
62 of 121
Electronic Invoicing Manual for Suppliers
When activating a line, you must take the following into account:

In an invoice line, the obligatory fields are: Description of the article, Amount
Received, Unit Price, Unit, Tax and Tax rate, and Date of Receipt of the Service.

In relation to the Unit field, you must select the quantity measurement unit
that corresponds to the article in question. As you can see, there are various options:
63 of 121
Electronic Invoicing Manual for Suppliers

In relation to Taxes, there are also various options to select the type of tax and
the percentage applicable in each case.
64 of 121
Electronic Invoicing Manual for Suppliers
 One you have selected the corresponding tax, you must select the Tax Rate (%):
65 of 121
Electronic Invoicing Manual for Suppliers
With regard to the invoice lines, the following validations exist:
1.
The quantity received and the unit price must be numerical values.
2.
The Date of Receipt cannot be before the shipment date nor later than the
current date.
3.
The Shipment Date must be before the receipt date.
When you have finished filling in all the fields required for the first invoice line, press
the Add button and you will see the invoice line you have created.
66 of 121
Electronic Invoicing Manual for Suppliers
You must repeat this procedure for each invoice line you want to add, pressing the
“Add line” button:
The following example shows the invoice with two invoice lines created.
As you can see in the image, the two lines are shown with their corresponding taxes
(with a tax rate of 16%).
Until you press the Save button, in the summary of the invoice you will see the total
gross amount of the invoice, the total amount of taxes and the total amount payable, but not
the breakdown by tax rates.
67 of 121
Electronic Invoicing Manual for Suppliers
Once you have filled in all the data of the invoice, press the Save button.
When saving an invoice, you should take the following points into account:
 You must fill in the obligatory fields and activate at least one invoice line.
 If the invoice has not been sent, the user can modify the data in the header and in
invoice lines (this latter using the Modify button), and then press the Save button to update
these changes.
 In the summary of the invoice, once it has been saved, the breakdown by tax rate
appears, as can be seen in the screen capture below.
2.2.3.1. Adding Lines outside the Tax Base
For invoices without reference to orders, there is now a new type of line: lines which
are outside the tax base. These lines will be like those defined in the previous section, with
the exception that they will not have taxes and may have positive or negative values.
To add them to the invoice, press the “Add line” button:
68 of 121
Electronic Invoicing Manual for Suppliers
Once in the “Add Line” page, a new field will be included, which will indicate whether
the line counts towards the total of the invoice or not. If it does not, the “Tax” and “Tax Rate”
fields will be deactivated, and the value of these fields will be “Exempt” and “0.00”.
Once you have added the line, you will see two different sections: one with the invoice
lines that form part of the tax base; and another list for those which do not and in which the
tax is not shown, as you can see in the image below:
69 of 121
Electronic Invoicing Manual for Suppliers
Finally, in the invoice summary, there will be two totals:
1. Invoice total: the sum of all the lines with tax bases (the current total). The checks
that will be made on the invoice total will be the same as those currently made:
Ordinary invoice: invoice total greater than zero. Corrective invoice without reference to
another invoice: invoice total less than zero. Corrective invoice with reference to another
invoice: invoice total different from zero.
2. Total amount payable: invoice total + total of the lines outside the tax base. The only
check that will be made is that in ordinary invoices this is greater than or equal to zero.
70 of 121
Electronic Invoicing Manual for Suppliers
2.2.3.2. Add attachments to an Invoice
Once the invoice is created we are able to attach a file to it; let see how we can do this
action:
Step 1:
Inside the invoice we can see the next section:
Step 2:
We select Add attachment and the following window will appear, giving us the possibility to
search the file we want to attach.
Step 3:
Once the file is selected we will press Send
Automatically the file will be attached to our invoice.
71 of 121
Electronic Invoicing Manual for Suppliers
Step 4:
If we want to delete this attachment and add a new one, we only have to marck the checkbox
that appears next to the file name and press Delete button.
Note: The attched file must not be greater than 2 Mega bytes
2.3. Signing an Electronic Invoice.
Once you have saved the invoice you have been creating (whether it be an ordinary
invoice, a corrective invoice, a corrective, cancelling invoice or an invoice without reference to
an electronic order), you can proceed to sign it by clicking on the corresponding button.
In the process of registration for e-invoicing in Adquira Marketplace, you will have
selected a type of signature:

Signature by the Supplier: You will sign with your own certificate which
identifies you as a natural or legal person.

Signature delegated to Adquira: You will have delegated the signature to
Adquira, and so will sign with the Adquira certificate.
72 of 121
Electronic Invoicing Manual for Suppliers
2.3.1. Signature by the Supplier
Before starting to sign, you must previously have installed an Advanced Digital
Signature on your computer, as described in the section “Installing a Digital Certificate
for the Electronic Signature”.
To sign, click on the “Sign” button and the following window will appear, in which the
signature software will show you the certificates installed in your computer, available for
signing electronically. Select the certificate with which you want to sign the invoice. Make
sure that the certificate you are going to use is valid (not revoked or out of date); if it is
not, the invoice will not be considered valid by the Tax Authorities, as indicated in the
message shown in the window. Then, click on “Accept”.
We must have the Java virtual machine installed 6.0.10 or higher, to proceed
successfully to the electronic signature.
On the first screen:
73 of 121
Electronic Invoicing Manual for Suppliers
Select "Start" to begin the process of digitally signing.
Then select from the drop-store where the certificate with private key we want to use
the digital signature to the bill.
- Certificate Store Microsoft Windows
- Certificate Store file in PKCS12 (PFX, pl2..)
If you select "Certificate Store Microsoft Windows" we select the signing certificate we
have installed in our computer. The steps are as follows:
74 of 121
Electronic Invoicing Manual for Suppliers
Select "Continue" and the possibility to introduce our password appear if required:
Select accept
On the next screen verify that the digital signature was generated correctly.
If you selected Certificate Store file PKCS12 (.. Pfx, pl2), this will allow us to select your
hard drive the corresponding signature file with the indicated extensions (pfx, pl2 "For this we
the following steps...:
75 of 121
Electronic Invoicing Manual for Suppliers
We must be select “start” to start the proccess
Then select the keystore where the certificate with private key we want to use for the
digital signature of the invoice and select "Continue".
76 of 121
Electronic Invoicing Manual for Suppliers
Through the "Select" button locate the file containing the certificate and once selected it,
we will click on "Continue" and we will check that the signature was generated correctly.
77 of 121
Electronic Invoicing Manual for Suppliers
2.3.2. Signature delegated to Adquira
If you have chosen this type of signature, it will not be necessary to have previously
installed a certificate, as you will sign using Adquira’s certificate.
To sign, click on the “Sign” button and, if the system does not detect any problem with
Adquira’s certificate, a new window will appear, confirming that you authorise Adquira to sign
your invoice. Click on “I accept” to continue.
2.3.3. Options after signing
You will see that the invoice has gone into “Signed” status. In addition, you can consult
information on the signature in the “Details of the Digital Signature” section, which is at
bottom right of the invoice:
78 of 121
Electronic Invoicing Manual for Suppliers
If you do not want to send the invoice now, you can exit the system. This signed invoice
will automatically be stored in the “Signed Invoices”, accessible from the Invoices tab in the
status section of Adquira Marketplace.
In the list of Signed Invoices, you can identify your invoice from the “Invoice number”.
In addition, you can directly access the order to which the invoice refers by clicking on the
order number. You can also sort the invoices by any of the columns of the list (buyer,
amount, etc.).
You can access the invoice or the order by
clicking on the identifiers
To facilitate the location of a specific invoice, Adquira Marketplace offers you the
possibility of carrying out an “Advanced Search for Invoices” and to “Filter” invoices (as
explained in section 1.1.5 of this manual).
Select the invoice you wish to consult and press the button corresponding to the action
to be carried out, from the following options:
79 of 121
Electronic Invoicing Manual for Suppliers

See details. If you want to check your invoice, select it and then click
on the “View” button.

Preview: This option enables you to view the selected invoice in “pdf”
format.

Delete selection, Press this button to delete the selected invoice. The
buyer’s order will then become invoiceable again and it will appear in the list of
“Invoiceable Orders”. When you delete an invoice, the invoice number you indicated
is also deleted, so you can reuse it. Only invoices in “In progress” or “Signed” status
can be deleted.

Download selection: This button enables you to download the invoice
in electronic format onto your computer.

Modify Invoice: Press this button to modify the fields of the invoice or
the tax rate. Remember that when an invoice is modified the signature is removed,
so whenever you modify a previously-signed invoice, you will have to sign it
again. An invoice that has already been sent to the buyer cannot be
modified.
2.4. Sending the Invoice to the Buyer
If you access the invoice through “See Details”, you can send it by pressing the “Send”
button.
80 of 121
Electronic Invoicing Manual for Suppliers
Adquira Marketplace then asks you to confirm that you want to send the invoice to the
buyer.
This invoice will go into “Sending” status, where you can consult it, preview it or
download it.
81 of 121
Electronic Invoicing Manual for Suppliers
If you select the preview option, the invoice will be shown in PDF format for
consultation (this document has no legal validity).
82 of 121
Electronic Invoicing Manual for Suppliers
If you select the download option, you will obtain the files corresponding to the invoice,
as described in the section “Downloading and Saving Invoices in Electronic Format”.
83 of 121
Electronic Invoicing Manual for Suppliers
2.5. Viewing Invoices
You can view an e-invoice in “.pdf” format from any link in the Status section of the
Side Menu of the Invoices tab, as well as from the invoices log. To do this, select the invoice
in question from the list and press the “Preview” button. You can print the invoice by clicking
on the printer icon.
Enables you to
print the invoice.
84 of 121
Electronic Invoicing Manual for Suppliers
2.6. Duplicates of Invoices
2.6.1. From the Invoices Menu
You can make duplicates of original ordinary invoices, corrective invoices or corrective,
cancelling invoices which are considered definitive, i.e. in Accepted, Sent, Rectified or
Cancelled status. To do this, locate the invoice of which you want to create the duplicate, in
the Navigation Guide on the left, from the Invoices Menu at the top.
85 of 121
Electronic Invoicing Manual for Suppliers
Locate the invoice of which you want to
create the duplicate, in the Navigation Guide
on the left, from the Invoices Menu at the
top.
Open the invoice you want to duplicate by clicking on it or by selecting it and then
clicking on “See Details”, then press the “Create Duplicate” button. You cannot make any
modifications to this document, as it is an exact copy of the original invoice.
When you click on the Create Duplicate button, the duplicate of that invoice will appear
in order to be signed again, as shown below:
86 of 121
Electronic Invoicing Manual for Suppliers
87 of 121
Electronic Invoicing Manual for Suppliers
You will see that the duplicate of the invoice appears in the “Signed” invoices tray. You
can check the “Details of the Digital Signature” at the bottom of the duplicate invoice.
Once you have signed the duplicate, you can send it, and this duplicate will then go into
“Sending” status. The duplicate will be an exact copy of the original invoice, with the sole
difference that the “Type of Document” field will be marked “Duplicate Invoice”, instead of
“Original Invoice”.
88 of 121
Electronic Invoicing Manual for Suppliers
To send the invoice, you can select a single invoice or make a multiple selection by
clicking on the “Send Selection” button.
You can also access the details of the invoice prior to sending it. To do this, select the
invoice and click on “See Details”.
Once you have opened the invoice, there will be several action buttons, one of which is
“Send”.
89 of 121
Electronic Invoicing Manual for Suppliers
We send the invoice to
the buyer’s system
When you click on “Accept”, the duplicate invoice is sent to the buyer’s system.
You can check the details in the Sent Invoices tray
90 of 121
Electronic Invoicing Manual for Suppliers
.
Note that, once sent, the duplicate invoice will go into “Sent” status.
By clicking on it, you can open it to view the details.
NOTE: Repsol suppliers do not have the Duplicates of Invoices function.
2.6.2. By clicking on “Create Invoice” – “New Invoice” on the start page.
91 of 121
Electronic Invoicing Manual for Suppliers
By clicking on this link, we access the invoicing wizard. You must then select
“Duplicate of Invoices” and “Create Duplicate”. In this way, the invoices of which a
duplicate can be obtained will be shown.
Once you have selected the “Duplicate of Invoices” option, the invoices of which you can
create a duplicate will be shown. Select the one you want and click on “Create Duplicate”.
(See NOTE on page 55)
You can create duplicates of the following kinds of invoice:
Rejected Invoices
Accepted Invoices
Sent Invoices
Rectified Invoices and
Cancelled Invoices
92 of 121
Electronic Invoicing Manual for Suppliers
NOTE: For more information on the process of signing and sending invoices, see
sections 2.3. Signing an Electronic Invoice and 2.4. Sending an Invoice to the Buyer.
2.7. Cancelling Invoices
Adquira Marketplace makes it possible to cancel ordinary or corrective invoices that are
in “rejected” or “accepted” status.

If an invoice is in “rejected” status, you must cancel it by creating and sending
the corresponding corrective, cancelling invoice.

If an invoice is in “accepted” status, you can cancel it, if need be, by creating
and sending the corresponding corrective, cancelling invoice. This type of cancellation
should be exceptional, and only with prior agreement with the buyer.
To cancel an invoice that is in the Rejected Invoices Tray, you can do so either through
the Invoice tab, opening an invoice that has to be cancelled and pressing the “Cancel
Invoice” button, or by clicking on “Create Invoice” on the start page and, when the menu
appears, selecting the option “Create Corrective, Cancelling Invoice” and then
“Corrective, Cancelling Invoice”. In this way the invoices will appear on which you can
create the corresponding Corrective, cancelling invoice.
- To cancel an invoice from the Rejected Invoices Tray, you must access the invoice and
select the Cancel Invoice button, as shown below.
93 of 121
Electronic Invoicing Manual for Suppliers
Then, fill in the following fields: “Invoice Number” (a corrective, cancelling invoice
number) and “Invoice Date”. From the Corrective, Cancelling Invoice you are creating, at
any time you can access the original invoice which is being cancelled, via the “Document of
Reference” field. In the same way, you can access the order associated with the original
invoice of which you are creating the corrective, cancelling invoice.
You must enter a corrective,
cancelling invoice number
Gives access to the invoice
you are cancelling
You can see the order
associated with the original
invoice
The validations on the “invoice date” and “invoice number” fields are identical to those of
creation of an original invoice.
To create a cancellation invoice, you must state the reasons for the cancellation in the
“Reason for rectification” box.
94 of 121
Electronic Invoicing Manual for Suppliers
Then, press the “Save” button.
Once you have saved the corrective, cancelling invoice, you can proceed to sign it
electronically. Then, you will be able to send the corrective, cancelling invoice to the buyer by
pressing the “Send” button.
In “Details of the Digital
Signature”, at the bottom of the
invoice, check that it has been
correctly signed.
95 of 121
Electronic Invoicing Manual for Suppliers
NOTE: For more information on the process of signing and sending invoices, see
sections 2.3. Signing an Electronic Invoice and 2.4. Sending an Invoice to the Buyer.
- To cancel an invoice from the “Create Invoices” option on the start page, the steps
are as follows: Click on “Create Invoice” and, once the menu appears, select “Corrective
Invoice”  “Corrective, cancelling invoice”. Those invoices on which you can create the
corresponding Corrective, cancelling invoice will then appear.
You must select the invoice you want
to cancel and then press the “Cancel
Invoice” button.
Note: The flow for sending the invoice is the same as in the previous case.
96 of 121
Electronic Invoicing Manual for Suppliers
2.8. Consulting invoices associated with an order
An order in Marketplace may have one or more associated invoices. That is why a button
has been created which makes it possible to consult the invoices associated with the order, if
there are any. If there are no invoices for that order, the button will not appear. To consult
the associated invoices, first access an order.
Once you have accessed the details of the order, if the order has associated invoices,
you will see that a new button appears, “Associated Invoices”, both at the top and at the
bottom of the screen.
97 of 121
Electronic Invoicing Manual for Suppliers
When you select “Associated Invoices”, you will be shown the invoices associated with
the order you want to consult and a screen with a list of the invoices of that order will appear.
98 of 121
Electronic Invoicing Manual for Suppliers
The order shown here only has one associated
invoice and it has been rejected by the buyer
2.9. Statuses of an invoice
An invoice may pass through the following statuses: “Draft”, “Signed”, “Sending”,
“Sent”, “Rejected”, “Accepted”, “Cancelled”, “Rectified” and “Paid” (only available for suppliers
that receive orders from Telefónica Móviles España).
The diagram below shows the different statuses and the order in which they would
occur:
Flow of an Ordinary Invoice
ORDINARY
INVOICE
Accepted
Composing  Signed  Sending  Sent
Rejected
99 of 121
Electronic Invoicing Manual for Suppliers
Ordinary invoice (F01)
Flow of an Invoice Correcting an Ordinary Invoice
ORDINARY INVOICE
Composing
Signed
Sending
Sent
Accepted
Sent
Accepted
Rectificated
RECTIFICATED INVOICE
Composing
Signed
Sending
Rejected
Depending on the status the invoice is in, you will have the possibility of cancelling it or
issuing one or more duplicates.
When you cancel an invoice, you will see that an Invoice Cancellation can also go
through different statuses, as shown in the diagram below:
100 of 121
Electronic Invoicing Manual for Suppliers
Flow of the Cancellation of an Ordinary Invoice
ORDINARY
INVOICE
Composing
Signed
Sending
Accepted
Canceled
Rejected
Canceled
Sent
CANCEL INVOICE
Composing
Signed
Sending
Sent
Flow of the Cancellation of a Corrective Invoice
ORDINARY
INVOICE
Composing
Signed
Sending
Sent
Accepted
Sent
Accepted
Rectification
Rectification
RECTIFICATION INVOICE
Composing
Signed
Sending
CANCEL INVOICE
Composing
Signed
Sending
Sent
101 of 121
Cancel
Electronic Invoicing Manual for Suppliers
2.10. Downloading and Saving Invoices in Electronic Format
You can download onto your computer, in electronic format, all invoices that are
considered definitive, i.e. those which have the following statuses:



Ordinary invoices that are in “Accepted”, “Cancelled” or “Rectified” status.
Corrective invoices that are in “Accepted” or Cancelled” status.
Corrective invoices that are in “Sent” status.
In this way, you can save your invoices, meeting the safekeeping requirements of the
law. To do this, select the invoice you want and then press the “Download” button.
102 of 121
Electronic Invoicing Manual for Suppliers
Select the invoice and
then press “Download”
A new window will appear. Click on “Download Invoice” and select the option “Save
File”, as shown in the image below. Then, you must indicate the folder on your computer in
which you wish to save the invoice and, finally, press “Save”. Once saved, the system offers
the option of opening the file.
103 of 121
Electronic Invoicing Manual for Suppliers
To facilitate identification of the invoice, the file name coincides with the number of the
invoice. We recommend that you do not change this name, as it will serve as
identification when you want to open that invoice again on your computer.
104 of 121
Electronic Invoicing Manual for Suppliers
The file downloaded is in ZIP format and therefore, in order to view the invoice, you will
first have to unzip it.
When you unzip the ZIP file, you will see that it contains three files:
 Signed electronic invoice in “XML” format. This is the invoice with
legal validity that must be kept for the period established by law and which you
must show to the tax authorities in the case of a tax inspection.
 Viewer. An “xslt” file which enables you to view the XML invoice in a
legible manner.
 Pdf file, which enables you to view the invoice in a legible manner using
the Acrobat Reader program. This document has no legal validity.
105 of 121
Electronic Invoicing Manual for Suppliers
Invoice with
legal value
File that enables you to
view the XML file in a
legible manner.
Enables you to view the
invoice in PDF format.
In the folder on your computer in which you decide to save the invoices, you can keep
all the e-invoices issued through Adquira Marketplace. We recommend you periodically make
a backup copy of these e-invoices, on a magnetic medium such as a CD, for example, for
storage and safekeeping.
2.11. Possible ways of viewing an invoice
Before you can view an electronic file, you must previously have extracted the three files
in the ZIP file onto your computer.
106 of 121
Electronic Invoicing Manual for Suppliers
2.11.1. In Legible Format
2.11.1.1. XML Invoice File with Viewer
With the XML file
and the viewer in the
same directory, doubleclick on the XML file to
view it.
PDF Invoice File
To view the document, double-click on the pdf invoice.
107 of 121
Electronic Invoicing Manual for Suppliers
2.11.2. In Non-legible Format
2.11.2.1. XML Invoice File with Text Editor
In this case, you can view the invoice by right-clicking on the XML document and
selecting the “Open with…” option. Then select a text editor such as “Word” or “Notepad”.
2.12. Possible Errors
We will now take a look at possible errors you may come across when managing your
invoices.
2.12.2. Error in the invoice date
The invoice date must be between the date of the most recent selected movement of
merchandise, i.e. the most recent receipt of that order by the buyer, and the date on which
you are creating the invoice, both inclusive. If this condition is not met, an error message will
appear.
108 of 121
Electronic Invoicing Manual for Suppliers
2.12.3. Error in the estimated payment due date
In the “Estimated payment due date” field, you must enter a date which is the same as
or later than the invoice date. If this condition is not met, an error message will appear.
The sign
2.12.4. Cancellation of signing when the user is selecting the certificate
Another error you may encounter is that when you press “Cancel” while you are
selecting a certificate, it cancels the signing of the invoice as shown in the image below.
2.12.5 Error when entering password
When you enter the wrong password, the following error message appears. The text of
this message may vary, depending on whether you are working with Windows XP or Windows
2000.
Error generated
with Windows
2000.
109 of 121
Electronic Invoicing Manual for Suppliers
Error generated
with Windows XP.
This error will also appear when you press “cancel” when you have to enter the
password when signing.
2.12.6. Expired Certificate Error
When you go to sign an invoice and your certificate has expired, a screen will appear, in
which the “Accept” button is deactivated, and indicating the date on which the certificate
expired.
2.12.7. Certificate issued by an unrecognised certification entity
When you have a certificate that is not from a reliable entity, i.e. which is not recognised
by the FNMT, the following error will appear when you try to sign an invoice:
2.12.8. Error as there are no selectable certificates
If you try to sign an invoice but you do not have a certificate installed, the system will
show the following error:
110 of 121
Electronic Invoicing Manual for Suppliers
2.12.9. Error when a balance equal to 0 is obtained when creating the invoice
When you have an invoice in which all the units received have been returned, the
resulting balance is zero, and therefore, when you try to sign the invoice, the following error
will appear:
2.12.10. Errors after sending documents
Once you have sent a document to the buyer (invoice, credit note, cancellation of
invoice or duplicate), through the Send option, this document will be in “Sending” status in
Adquira Marketplace.
If any error occurs in the processing of this document in the buyer’s system, for
example certain functional or data validations, the document will return to “Signed” status in
Adquira Marketplace, with a warning sign and a text describing the error.
111 of 121
Electronic Invoicing Manual for Suppliers
To see what has happened with this invoice, position the
cursor over the error icon “!” and it will show you the reason
for this error.
112 of 121
Electronic Invoicing Manual for Suppliers
If you access the invoice by
clicking on it, the reason for the
error will also be shown.
With a document that is in "Signed" status, you can carry out these 3 actions:
1.
Resend the document to the buyer using the “Send” option, if the buyer asks
you to do this.
2.
Modify the document (only data which are modifiable) using the “Modify”
option. Once you have modified the document, you must sign it and send it to the buyer
again.
3.
Delete the document from Adquira Marketplace, using the “Delete” option. You
can then generate a new document, sign it and send it to the buyer.
113 of 121
Electronic Invoicing Manual for Suppliers
You must take into account that, in those cases in which you are
unable to resolve the problem, you must contact Adquira’s Client Service
Centre.
3. Notifications of the system
The system automatically sends a series of notifications to users as you work on your
invoices. These notifications are sent to a single email address, which is the one given to
Adquira in the registration process. If you have any doubts, or want to change your email
address, please contact our Client Service Centre: telephone 902 424 024; or email
[email protected].
We will now see the different types of message you may receive when working with einvoices in Marketplace.
3.1. Electronic invoice sent from Adquira Marketplace
Below, there is an example of the e-mail the supplier receives when the electronic
invoice has correctly reached the buyer’s system:
Subject: Electronic Invoice sent from Adquira MARKETPLACE
- - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>
Your invoice was sent correctly.
Summary of the invoice:
Buyer:
<Buyer Company>
Order:
<Title>
Order no.:
<Order_number>
Invoice no.:
<Invoice_number>
Invoice date:
<Invoice_date>
Amount of the
<Invoice_amount>
invoice:
NOTE: We would remind you that this message was generated automatically by the system. To reply, go
to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace)
---------------------------------------------------------------------------Adquira MARKETPLACE
Live business
For more information:
Adquira Client Service Centre
902 424 024
[email protected].
114 of 121
Electronic Invoicing Manual for Suppliers
http://www.adquira.es
-------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally
privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you
receive this message in error, please immediately delete it and all copies of it from your system, destroy any
hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or
copy any part of this message if you are not the intended recipient. If the addressee of this message does not
consent to the use of internet e-mail, please report it to us immediately.
3.2. Acceptance of an Electronic Invoice by the Buyer in Adquira MARKETPLACE
Below, there is an example of the email the supplier receives when the buyer accepts a
previously-sent invoice. The invoice will appear in Adquira Marketplace with “Accepted”
status.
Subject: Acceptance of an Electronic Invoice by the buyer in Adquira MARKETPLACE
- - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>
<Buyer User Name>, of the company <Buyer Company>, has accepted the invoice you sent on
Summary of the invoice:
Buyer:
<Buyer Company>
Order:
<Title>
Order no.:
<Order_number>
Invoice no.:
<Invoice_number>
Invoice date:
<Invoice_date>
Amount of the
invoice:
<Invoice_amount>
Please go to Adquira Marketplace (http://www.adquira.es/marketplace) to consult, download, save or print
your invoice.
NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the
Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace)
---------------------------------------------------------------------------Adquira MARKETPLACE
Live business
For more information:
Adquira Client Service Centre
902 424 024
[email protected].
http://www.adquira.es
-------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally
privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive
115 of 121
Electronic Invoicing Manual for Suppliers
this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it
and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient. If the addressee of this message does not consent to the use of
internet e-mail, please communicate it to us immediately.
116 of 121
Electronic Invoicing Manual for Suppliers
3.3. Cancellation of Electronic Invoice sent from Adquira Marketplace
Below, there is an example of the e-mail the supplier receives when the corrective,
cancelling invoice sent has correctly reached the buyer’s system:
Subject: Cancellation of Electronic Invoice sent from Adquira MARKETPLACE
- - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>,
Your cancellation of invoice was sent correctly.
Summary of the invoice:
Buyer:
<Buyer Company>
Order:
<Title>
Order no.:
<Order_number>
Invoice no.:
<Invoice_number>
Invoice date:
<Invoice_date>
Amount of the
invoice:
<Invoice_amount>
NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the
Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace)
---------------------------------------------------------------------------Adquira MARKETPLACE
Live business
For more information:
Adquira Client Service Centre
902 424 024
[email protected].
http://www.adquira.es
-------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally
privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive
this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it
and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient. If the addressee of this message does not consent to the use of
internet e-mail, please communicate it to us immediately.
---------------------------------------------------------------------------
117 of 121
Electronic Invoicing Manual for Suppliers
3.4. Rejection of an Electronic Invoice by the Buyer in Adquira Marketplace
Below, there is an example of the e-mail the supplier receives when the buyer rejects a
previously-sent invoice. The invoice will appear in Marketplace with “Rejected” status.
Subject: Rejection of an Electronic Invoice by the Buyer in Adquira MARKETPLACE
- - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>,
<Buyer User Name>, of the company <Buyer Company>, has rejected the invoice you sent on
Summary of the invoice:
Buyer:
<Buyer Company>
Order:
<Title>
Order no.:
<Order_number>
Invoice no.:
<Invoice_number>
Invoice date:
<Invoice_date>
Amount of the
invoice:
<Invoice_amount>
Please go to Adquira Marketplace (http://www.adquira.es/marketplace) to cancel this invoice and issue a new one.
NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the
Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace)
---------------------------------------------------------------------------Adquira MARKETPLACE
Live business
For more information:
Adquira Client Service Centre
902 424 024
[email protected].
http://www.adquira.es
-------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally
privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive
this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it
and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient. If the addressee of this message does not consent to the use of
internet e-mail, please communicate it to us immediately.
118 of 121
Electronic Invoicing Manual for Suppliers
3.5. Duplicate of an Invoice sent from Adquira Marketplace
Below, there is an example of the email the supplier receives when the duplicate invoice
has correctly reached the buyer’s system. The duplicate will appear in Marketplace in “Sent”
status.
Subject: Duplicate of Electronic Invoice sent from Adquira MARKETPLACE
- - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>,
Your duplicate invoice has been sent correctly.
Summary of the invoice:
Buyer:
<Buyer Company>
Order:
<Title>
Order no.:
<Order_number>
Invoice no.:
<Invoice_number>
Invoice date:
<Invoice_date>
Amount of the
invoice:
<Invoice_amount>
NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the
Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace)
---------------------------------------------------------------------------Adquira MARKETPLACE
Live business
For more information:
Adquira Client Service Centre
902 424 024
[email protected].
http://www.adquira.es
-------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally
privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive
this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it
and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient. If the addressee of this message does not consent to the use of
internet e-mail, please communicate it to us immediately.
---------------------------------------------------------------------------
119 of 121
Electronic Invoicing Manual for Suppliers
4. Technical Specifications
4.1. Hardware Requirements
To be able to work with the applications of Adquira España, the recommended
minimum configuration is as follows:
Operating Systems:
Windows 2000 with Service Pack 4, Windows XP (Service Pack 1 or 2).
Computer:
Minimum configuration: Computer equipped with Intel Pentium III processor
with a speed of 1.5 GHz or higher.
Recommended configuration:
Computer equipped with Intel Pentium IV
processor with a speed of 1.5 GHz or higher.
RAM Memory:
Recommended configuration: 512 Mb
If the computer is simultaneously running other applications, greater RAM
memory may be required in order to ensure that the response times of Adquira
applications are satisfactory.
Internet Connection:
Minimum configuration: ADSL with a download speed of 128 Kbps or LAN with
the same speed or higher.
Recommended configuration: ADSL with a download speed of 256 Kbps or LAN
with the same speed or higher.
Note: Adquira España’s applications are not supported on Macintosh
platforms.
4.2. Software Requirements
The software requirements in order to be able to work normally with Adquira applications are
the following:
a) Internet Browser:
Internet Explorer 7 or lower. Browsers must have Java activated.
Note: Adquira ensures the functioning of the application if this type and version
of browser is used.
120 of 121
Electronic Invoicing Manual for Suppliers
If the type and/or version of the browser is considered “not compatible”, Adquira cannot
ensure the correct functioning of the application.
You can download a compatible browser from the following Microsoft Internet
Address:
http://www.microsoft.com/downloads/en/default.aspx
To guarantee speedy downloading of attached documents, we recommend that users
have internet access with minimum speed equivalent to a dedicated 256k ADSL.
There is also a series of requirements and recommendations which are common in
any system with internet access:
The maximum size of attachments is 5Mb. Any file that exceeds this
will be automatically rejected by the tool.
In order to avoid possible interruptions in the sending and receipt of
data, we recommend you set a time-out in the Proxy of 90 seconds or more.
We also recommend you deactivate the cache of Proxy pages and of the
browser used.
You must have port 443 open in the Proxy for secure connection
(https).
Important: For an invoicing user to be able to correctly issue electronic
invoices through Adquira Marketplace, the Advanced Digital Signature software
(Applet) must be installed, as indicated in section 1.2.2. Installing the
Advanced Digital Signature Software. For this, contact your company’s
technical department or Adquira’s Client Service Centre.
Please do not hesitate to contact our Client Service Centre at any time. We will be delighted
to help you in any way we can.
CLIENT SERVICE CENTRE
Monday to Friday, from 09:00h to 19:00h
902 424 024
[email protected]
121 of 121

Documentos relacionados