E-invoicing
Transcripción
E-invoicing
E-invoicing Supplier Manual December 2013 Intellectual Property This document is published and distributed by ADQUIRA ESPAÑA S.A. All rights reserved. ADQUIRA ESPAÑA S.A. holds the rights to the exploitation of this publication in any form, and in particular the reproduction, distribution and transformation rights, which may not be used without the express, written consent of ADQUIRA S.A. Index 1. Introduction to E-invoicing ............................................................................ 5 1.1. Basic Characteristics of E-invoicing ................................................................... 5 1.1.1. Electronic Invoice and Advanced Digital Signature ........................................... 5 1.1.2. Electronic Invoicing in Adquira Marketplace ..................................................... 5 1.1.3. Characteristics of Buyers .............................................................................. 6 1.1.3.1. Telefónica Group Suppliers: ....................................................................... 7 1.1.3.2. BBVA Suppliers: ....................................................................................... 7 1.1.3.3. Repsol Suppliers: ...................................................................................... 7 1.1.3.4. Iberia Suppliers: ....................................................................................... 7 1.1.4. Invoices Tab ............................................................................................... 7 1.1.5. Global Search, Advanced Search and Invoice Filters ......................................... 9 1.2. What prior steps are necessary? ..................................................................... 11 1.2.1. Installing a Digital Certificate for the Electronic Signature ............................... 11 1.2.2. Installing the Advanced Digital Signature Software ........................................ 11 2. How to Manage Electronic Invoices ........................................ 12 2.1. Electronic Invoices with Reference to Orders. ................................................... 12 2.1.1. What are Invoiceable Orders? ..................................................................... 13 2.1.2. How to create an invoice with reference to an order ....................................... 13 2.1.2.1. Creating an Invoice from the “Create invoices” link on the start page. ........... 13 2.1.2.2. Creating an invoice from orders pending invoicing on the start page ............. 14 2.1.2.3. Creating an invoice from the Pending section of the Orders tab .................... 14 2.1.2.4. Creating an invoice from the Create section of the Invoice tab. ..................... 16 2.1.2.5. Creating an invoice by directly accessing an invoiceable order. ..................... 16 2.1.3. Ordinary Invoice and Corrective Invoice. ...................................................... 18 2.1.3.1. Ordinary Invoice. .................................................................................... 18 2.1.3.2. Corrective Invoice. .................................................................................. 19 2.1.3.2.1. Corrective invoice with reference to order. .............................................. 20 2.1.3.2.2. Corrective invoice without reference to order, with reference to invoice ...... 21 2.1.3.2.3. Corrective invoice without reference to order, without reference to invoice .. 24 2.1.4. General process for the creation of an individual ordinary invoice. ................... 25 2.1.5. General process for the creation of multiple ordinary invoices. ........................ 34 2.1.6. General process for the creation of ordinary invoices by uploading an Excel spreadsheet. ...................................................................................................... 42 2.1.7. General process for the creation of a Normal Corrective Invoice. ..................... 44 2.1.8. Auto-selection when creating invoices. ......................................................... 53 2.2. Electronic Invoices without reference to Electronic Orders (for Telefónica Móviles España) ............................................................................................................. 56 2.2.1. Creating an Electronic Invoice without reference to an Electronic Order. ........... 57 2.2.2. Invoice Header Data .................................................................................. 58 2.2.3. Invoice Line Data ....................................................................................... 62 2.2.3.1. Adding Lines outside the Tax Base ............................................................ 68 2.2.3.2. Add attachments to an Invoice ................................................................. 71 2.3. Signing an Electronic Invoice. ........................................................................ 72 2.3.1. Signature by the Supplier ........................................................................... 73 2.3.2. Signature delegated to Adquira ................................................................... 78 2.3.3. Options after signing .................................................................................. 78 2.4. Sending the Invoice to the Buyer.................................................................... 80 2.5. Viewing Invoices .......................................................................................... 84 2.6. Duplicates of Invoices ................................................................................... 85 2.6.1. From the Invoices Menu ............................................................................. 85 2.6.2. By clicking on “Create Invoice” – “New Invoice” on the start page. .................. 91 2.7. Cancelling Invoices ....................................................................................... 93 2.8. Consulting invoices associated with an order .................................................... 97 2.9. Statuses of an invoice ................................................................................... 99 2.10. Downloading and Saving Invoices in Electronic Format .................................. 102 2.11. Possible ways of viewing an invoice............................................................. 106 2.11.1. In Legible Format ................................................................................... 107 2.11.1.1. XML Invoice File with Viewer ................................................................. 107 PDF Invoice File ................................................................................................ 107 2.11.2. In Non-legible Format ............................................................................. 108 2.11.2.1. XML Invoice File with Text Editor ........................................................... 108 2.12. Possible Errors ......................................................................................... 108 2.12.2. Error in the invoice date ......................................................................... 108 2.12.3. Error in the estimated payment due date .................................................. 109 2.12.4. Cancellation of signing when the user is selecting the certificate .................. 109 2.12.5 Error when entering password .................................................................. 109 2.12.6. Expired Certificate Error .......................................................................... 110 2.12.7. Certificate issued by an unrecognised certification entity ............................. 110 2.12.8. Error as there are no selectable certificates ............................................... 110 2.12.9. Error when a balance equal to 0 is obtained when creating the invoice ......... 111 2.12.10. Errors after sending documents ............................................................. 111 3. Notifications of the system ........................................................................ 114 3.1. Electronic invoice sent from Adquira Marketplace............................................ 114 Subject: Electronic Invoice sent from Adquira MARKETPLACE ................................. 114 3.2. Acceptance of an Electronic Invoice by the Buyer in Adquira MARKETPLACE ....... 115 3.3. Cancellation of Electronic Invoice sent from Adquira Marketplace ...................... 117 3.4. Rejection of an Electronic Invoice by the Buyer in Adquira Marketplace ............. 118 3.5. Duplicate of an Invoice sent from Adquira Marketplace .................................... 119 4. Technical Specifications ............................................................................. 120 4.1. Hardware Requirements .............................................................................. 120 4.2. Software Requirements ............................................................................... 120 Electronic Invoicing Manual for Suppliers 1. Introduction to E-invoicing 1.1. Basic Characteristics of E-invoicing 1.1.1. Electronic Invoice and Advanced Digital Signature One of the fundamental characteristics of the electronic invoicing model is the electronic signing of the final documents (ordinary invoices, corrective invoices, cancelling invoices and duplicates of all of these). The use of the electronic signature means that the issuer of the invoices can be identified by the receiver of the message, ensuring the integrity of the message at all times. The electronic signature makes it possible: ● to verify the authenticity of the origin of messages sent (Authentication). ● to verify that the information contained in messages has not been changed since they were generated (Integrity). ● to ensure that the signature could only have been generated by that issuer (Non-repudiation). The electronic signature used is of advanced type, which, according to Law 59/2003, of 19 December, on Electronic Signatures is “an electronic signature which permits the identification of the signatory and which was created by means which are under the exclusive control of the signatory, so it is associated exclusively with that person and the data to which it refers, making any subsequent modification detectable”. 1.1.2. Electronic Invoicing in Adquira Marketplace Through Adquira Marketplace, you can manage the invoices of orders processed in Adquira: o o o o o o o Create ordinary invoices based on receipts of merchandise notified by the buyer. Create ordinary invoices without reference to orders. Create corrective invoices based on returns of merchandise and/or cancellations of receipts notified by the buyer, thus rectifying previously-issued ordinary invoices. Cancel ordinary invoices and corrective invoices, by creating corrective, cancelling invoices. Create duplicates of all the types of invoice mentioned above. Electronically sign and send to the buyer originals or duplicates of all the types of invoice mentioned above. View and download all the types of invoice mentioned above. IMPORTANT: In this document, when we refer to “electronic invoices” or “e-invoices”, this includes ordinary invoices, corrective invoices and cancelling invoices. 5 of 121 Electronic Invoicing Manual for Suppliers You can access Invoice Management from the Invoices tab (1) or from the Create invoice link of the “Frequent Actions” (2) option, on the start page. Note also that, from the start page, you can directly access the list of Orders pending invoicing (3). 1 2 3 We would remind you that, for better management of your invoices, you can assign three new series (numbering ranges) for electronic invoicing, different from those normally used for invoicing by other means (on paper, etc.). You could have one series for ordinary invoices, another for corrective invoices and a third for cancelling invoices. In this way, the identification of and search for these electronic documents will be made easier. 1.1.3. Characteristics of Buyers In this point, the aim is to define what types of invoice (with reference to orders) you can issue, depending on the buyer you are going to invoice. 6 of 121 Electronic Invoicing Manual for Suppliers 1.1.3.1. Telefónica Group Suppliers: For companies of the Telefónica Group, through Adquira Marketplace, you can create the following invoices: - Ordinary invoices with reference to orders. - Ordinary invoices without reference to orders (only for Telefónica Móviles de España). - Corrective invoices and corrective, cancelling invoices (CCI) in relation to ordinary invoices. - Duplicates of the invoices mentioned above. 1.1.3.2. BBVA Suppliers: BBVA suppliers can manage the following types of invoice through Adquira Marketplace. - Ordinary invoices with reference to orders. Invoices correcting ordinary invoices with reference to orders. Invoices cancelling both ordinary invoices and corrective invoices. Duplicates of the invoices mentioned above. 1.1.3.3. Repsol Suppliers: Repsol´s Suppliers will be able to create invoices for both goods purchase orders and the services ones. In both cases it will only be possible to: - Create electronic invoice referencing a purchase order 1.1.3.4. Iberia Suppliers: Iberia suppliers can issue the following kinds of invoice through the Adquira Marketplace platform: - Ordinary invoices with reference to orders. Invoices correcting ordinary invoices with reference to orders. Invoices cancelling ordinary invoices. Duplicates of the invoices mentioned above. 1.1.4. Invoices Tab At the top of the screen, you will find the Invoices tab. This section will enable you to manage your invoices in accordance with the different statuses they are in: 7 of 121 Electronic Invoicing Manual for Suppliers We will now see the different possible statuses of an invoice viewed in the “Invoices” tab. The sub-menus you will find are as follows: Create New invoice, which will take you to the wizard for the creation of invoices. Status In Draft invoices, you will find all the invoices you have created but which have not yet been signed. In Signed invoices, you will find all the invoices you have electronically signed, but which have not yet been sent to the buyer. In Sent, you will find all the invoices signed and sent to the buyer. The invoices will remain in this status until they have been received and processed in the buyer’s system (technical and functional validations). Rejected invoices shows you those invoices that have been rejected by the buyer and which you must cancel. Accepted invoices shows you those invoices which have been accepted by the buyer and which you could cancel if necessary. See all shows you all the invoices in this section. 8 of 121 Electronic Invoicing Manual for Suppliers Invoice Log Sent invoices: all the invoices that have been correctly received and processed in the buyer’s system (technical and functional validations) and which are pending acceptance or rejection by the buyer. Rectified invoices: all the ordinary invoices that you have rectified, generating the corresponding corrective invoice(s) and sending them to the buyer. Paid invoices: contains the invoices accepted by the buyer and for which the buyer has notified of payment. Note: the “Paid” invoices function is currently only available to those companies that invoice Telefónica Móviles España. Cancelled invoices: contains ordinary or corrective invoices that you have cancelled, by generating the corresponding corrective, cancelling invoice and sending it to the buyer. See all: shows you all the invoices in this section. 1.1.5. Global Search, Advanced Search and Invoice Filters The application has a series of mechanisms to search for invoices. They are accessible from any page in the application, at the top of the page: “global search” and “advanced search”. You can also search for invoices from any of the links seen in the previous point, filtering the data by the type of document. We will now describe the use of the different options to carry out searches: Global Search: By means of a text box, in which you enter the search criterion, you can carry out searches by Invoice Number. Enter the search criterion and press Enter. Advanced Search: You can also refine your search using the “Advanced Search” option. Once in the advanced search, you will be presented with the following criteria to refine 9 of 121 Electronic Invoicing Manual for Suppliers the search: “Type of document”, “Status”, “Date of creation” and “By Content”. In this last option, you enter the search criteria and can also further refine the search by Buyer Company, Invoice Number, Buyer Order ID or Adquira Reference: Search by Filter: This type of search enables you to filter by “type of document”, and in that way you will view only the type of invoice you have selected. 10 of 121 Electronic Invoicing Manual for Suppliers Indicates the total number of invoices that are in the selected status. Enables you to filter by the type of invoice. First select the type of invoice and then click on Filter. When you select the type of invoice, you will see that these fields use abbreviations. The meanings of these abbreviations are as follows: “Orig. I” “Orig. CCI” “Dupl. I” “Dupl. CCI” “Orig. CI” “Dupl. CI” Original ordinary invoice Original corrective, cancelling invoice Duplicate of ordinary invoice Duplicate of corrective, cancelling invoice Original corrective invoice Duplicate of corrective invoice 1.2. What prior steps are necessary? 1.2.1. Installing a Digital Certificate for the Electronic Signature In the process of registration for electronic invoicing in Adquira Marketplace, you will have chosen a type of signature: Signature by the Supplier: You will sign with your own certificate which identifies you as a natural or legal person. Signature delegated to Adquira: You will have delegated the signature to Adquira, and so will sign with the Adquira certificate. If you have chosen Signature by the Supplier, in order to be able to electronically sign your invoices, you will previously have to install an Advanced Digital Signature on your computer, as established by Spanish legislation. Adquira provides you with additional information on how to obtain and install your Certificate. For this, consult the “Guide to Obtaining Advanced Digital Signature Certificates” in Adquira’s training area. 1.2.2. Installing the Advanced Digital Signature Software 11 of 121 Electronic Invoicing Manual for Suppliers To be able to create electronic invoices in Adquira Marketplace, once you have installed the Digital Certificate, you must install the Advanced Digital Signature software (Applet). Adquira Marketplace offers you this software free of charge. It is easy to install. You must install it on the day Adquira has informed you that you can invoice electronically (not before). That day, contact the technical department or systems department of your company’s user services, so that a user from that department can access as a local administrator of your computer. This user must have access to Adquira Marketplace using their username and password, which will previously have been configured by Adquira to manage electronic invoices. The system will ask you to install the software (Applet) in order to be able to electronically sign invoices from your computer. Remember, you must press “run” to install the software. Once you have installed the signature software, you will be able to access Adquira Marketplace normally from your computer, using your username and password; you will thus be able to issue signed electronic invoices through Adquira Marketplace. If you want to access Adquira Marketplace from another computer in which the signature software has not been installed, you must repeat the steps outlined above. 2. How to Manage Electronic Invoices Adquira Marketplace permits the management of invoices both with and without reference to orders managed through the tool. 2.1. Electronic Invoices with Reference to Orders. Electronic invoices with reference to electronic orders managed in Adquira Marketplace are those which are issued in relation to receipts (or other positions such as returns or cancellations of receipts) that were carried out in the orders tool. 12 of 121 Electronic Invoicing Manual for Suppliers 2.1.1. What are Invoiceable Orders? We define as invoiceable orders those orders which have at least one associated movement of merchandise notified by the buyer which has not yet been included in an invoice. The movements of merchandise the buyer notifies of will be receipts, returns or cancellations of receipt. These movements will give rise to the corresponding invoices. 2.1.2. How to create an invoice with reference to an order There are several ways of creating an invoice with reference to an Adquira Marketplace order: i) By clicking on “Create Invoice”, in the Frequent Actions menu on the start page. ii) By clicking directly on one of the orders that appear in the list of orders pending invoicing on the start page. iii) Through the Orders tab, in the pending invoicing and/or create corrective invoices sections. iv) Through the Invoices tab, in the Create section, in the New Invoice link. v) By entering an order that contains a movement of merchandise pending invoicing. 2.1.2.1. Creating an Invoice from the “Create invoices” link on the start page. If you click on this link, you will access the following prior steps, in which you must select from among various options: 1- A menu will appear in which you must indicate whether the invoice you are going to create will be based on an order or without reference to an order, and it will also give you the option of creating a Duplicate Invoice or a Corrective Invoice. If the user does not have permission for electronic invoicing without reference to an order, this menu does not appear. (For more information on invoicing without reference to orders, see point 2.2. Electronic Invoices without Reference to Orders). 13 of 121 Electronic Invoicing Manual for Suppliers 2.1.2.2. Creating an invoice from orders pending invoicing on the start page On the start page, you will find a list with the orders that are pending invoicing. From here, you can access the order by clicking on its ID. When its details are shown, you can create the invoice using the Create invoice button. 2.1.2.3. Creating an invoice from the Pending section of the Orders tab 14 of 121 Electronic Invoicing Manual for Suppliers In the Pending section, in the menu on the left, you can directly access the orders which are pending the creation of a normal invoice or a corrective invoice. If you click on the “invoicing” link, the application will take you to a list of the orders that have some position pending creation of the corresponding ordinary invoice. If you click on the “creation of corrective invoice” link, the application takes you directly to a list of those orders which have some position of return or cancellation of receipt that had previously been invoiced, and for which you must create the corresponding corrective invoice. In any of the lists that appear (whether accessing from the “Pending invoicing” link or from “Pending creation of corrective invoice”, you can select an order and access it by clicking on “See details”, or create the invoice directly by clicking on the “Create invoice” button, as you can see in the image below. 15 of 121 Electronic Invoicing Manual for Suppliers You can view the selected order or directly create an invoice for it 2.1.2.4. Creating an invoice from the Create section of the Invoice tab. In the Create section of the Invoice tab, there is a New Invoice link, which, if you click on it, will take you to the invoice creation wizard, as explained in point 2.1.2.1 of this manual. 2.1.2.5. Creating an invoice by directly accessing an invoiceable order. From the “Shipment” and “Log” sections of the side menu of the Orders tab, you can access an order in order to invoice it (provided this order contains receipts pending invoicing). The statuses of the order in which invoices can be created are: 16 of 121 Electronic Invoicing Manual for Suppliers Partially Shipped: those orders in which quantities pending shipment remain, corresponding to one or more lines of the order and independently of whether the buyer has issued receipts. This status only corresponds to orders from Telefónica Group companies and is not valid for orders from Repsol, Iberia or BBVA. Partially Received: those orders which have been shipped in their entirety and for which the buyer has issued receipts, but there are quantities which have not yet been received. This status is independent of whether or not the order has returned quantities. Received: those orders which the buyer has received in full and which do not have returns of merchandise notified by the supplier. Returns: those orders which have been received in full and have at least one return of merchandise notified by the buyer. Partially Invoiced: those orders which have at least one associated invoice but which have receipts, returns or cancellations of receipts pending invoicing. See all: shows you all the invoiceable orders, whatever their status. Any of these menu options will take you to the list of orders corresponding to that status. Once you have selected a specific order and click on the “See details” button, you will access the order. If the order has positions that have not yet been invoiced, the “Create invoice” button will appear at top right. Click on this to create the invoice corresponding to those receipts. 17 of 121 Electronic Invoicing Manual for Suppliers The See details button will only appear if the order has positions pending invoicing. When you open it, the Create invoice button will appear. 2.1.3. Ordinary Invoice and Corrective Invoice. When creating an invoice, you must specify whether the invoice to be issued will be a normal invoice based on an order or a corrective invoice, i.e. one which modifies a previous invoice. 2.1.3.1. Ordinary Invoice. To create an ordinary invoice, you must select the option “Invoice with reference to order” You must select the option Invoice with reference to order 18 of 121 Electronic Invoicing Manual for Suppliers When you click on “Invoice with reference to order”, various options will appear, for you to choose whether you want to create a single invoice or create invoices based on a multiple selection of orders or, finally, create invoices by uploading an Excel file. Whichever option you choose, the orders that will appear as invoiceable will be those that can give rise to an ordinary invoice, i.e. those orders with receipts of merchandise pending invoicing and returns of merchandise related to those receipts, also pending invoicing. Receipts of merchandise cancelled by the corresponding cancellations of receipts will not appear as invoiceable, as the two movements of merchandise cancel each other out. 2.1.3.2. Corrective Invoice. To create a corrective invoice, you must select the “Corrective invoice” option. A menu will appear with the types of Corrective Invoices you can create: “Corrective invoice with reference to order”, “Corrective invoice without reference to order, with reference to invoice” and “Corrective invoice without reference to order, without reference to invoice”. In this section, we will see how to create a “Corrective invoice with reference to order” and we have therefore selected the corresponding option. 19 of 121 Electronic Invoicing Manual for Suppliers NOTE: In the case of Repsol suppliers, the Corrective Invoices function is not available. 2.1.3.2.1. Corrective invoice with reference to order. When you click on the option “Corrective invoice with reference to order”, you will be shown those orders that can give rise to a corrective invoice, i.e. those orders with returns of merchandise or cancellations of receipts of merchandise, related to receipts of merchandise previously invoiced. 20 of 121 Electronic Invoicing Manual for Suppliers A corrective invoice, as its name indicates, will correct one, and just one, ordinary invoice previously created and accepted. Note: If you access the creation of an invoice from option 2.1.2.3. Creating an Invoice from the Pending Section of the Orders Tab, the application will not ask you whether you want to create a normal or corrective invoice, as the list of orders that appears already refers to one or other type. When you select either of the invoice creation options, the application will show you a list of orders pending creation of the corresponding invoice (an ordinary invoice or a corrective invoice, depending on the option chosen). 2.1.3.2.2. Corrective invoice without reference to order, with reference to invoice You also have the option of creating a “Corrective invoice without reference to order, with reference to invoice” if there is a previous invoice registered in the application. To do this, click on the corresponding option, as shown below: 21 of 121 Electronic Invoicing Manual for Suppliers In this way, you will be shown those invoices that have been created without reference to an order, in regard of which a Corrective Invoice may be created. You must select the Invoice you want to rectify and then click on: “Rectify Invoice”. Once you have pressed the Rectify button, you will access the Corrective Invoice you are creating. As with any invoice, there is a series of obligatory fields which you must fill in. These fields will be beige in colour. 22 of 121 Electronic Invoicing Manual for Suppliers Fields coloured in beige are obligatory 23 of 121 Electronic Invoicing Manual for Suppliers You must fill in the “Supplier Comments” field.· You must then add the lines to be included in the corrective invoice, through to the end of the flow (see Creating invoices without reference to orders, Section 2.2.1) 2.1.3.2.3. Corrective invoice without reference to order, without reference to invoice You also have the option of creating a “Corrective invoice without reference to order, without reference to invoice” if there is no previous invoice registered in the application. Select the option as shown in the figure below: 24 of 121 Electronic Invoicing Manual for Suppliers As in the previous case, when you click on this option, you will go into the screen for creation of the Corrective Invoice, with the difference that in this case the invoice you are preparing does not rectify an invoice created in Marketplace but rather one created outside the platform, i.e. on paper. 2.1.4. General process for the creation of an individual ordinary invoice. To generate a single ordinary invoice with reference to an order, click on the “New invoice” link in the Create section of the Invoices tab. The Invoice Creation Wizard will appear, and you must select the “Invoice with reference to order” option. A menu will then appear, in which you must select the “Create single invoice” option. The application will then show you the list of orders with movements or positions pending creation of the corresponding ordinary invoice. 25 of 121 Electronic Invoicing Manual for Suppliers 1 2 3 As you can see in the image below, once you have accepted the “Create single invoice” option, the application will show you the list of orders which may be invoiced: Link to return to the Invoicing Wizard Once in this list, to create an invoice, you must access the order you want to invoice. If you want to view the order before creating the invoice, select the order and click on “See details”, or click directly on the name or number of the order to view it. If, on the other hand, you want to simply create an invoice directly, click on “Create invoice”, and Adquira Marketplace will show you the positions of the chosen order that can be selected to create the invoice. 26 of 121 Electronic Invoicing Manual for Suppliers It lets you visualize the order´s detail before you generate the For this example, we are going to access the order by clicking on “See details” rather than “Create invoice”. The application will show us all the information on that invoice, in the following sections: details of the order, buyer, order lines and status of these, shipment details, invoicing data, payment details, comments and appendices. If you click on “Contract All”, the details of the order, buyer, shipment details, invoicing data, payment details and comments will all be hidden and you will see only the lines of the order. 27 of 121 Electronic Invoicing Manual for Suppliers Lines that can be invoiced Access to the details of the line (to see receipts, returns or cancellations of receipts) The lines that may be invoiced are those which are in “Received”, “Partially received”, “Partially shipped”, “Partially invoiced” or “Returns” status. To check whether there is any receipt pending invoicing in a specific order, you can access the details of the line (by clicking on “See Details”, below the lines of the order, as can be seen in the image above) and check whether its receipts have any associated invoice and, if they do, then check what status that invoice is in. In the image below, we have accessed the details of the line of an order, and you can see that, despite having been received, it has no associated invoice, so that receipt will appear as invoiceable when creating an invoice: 28 of 121 Electronic Invoicing Manual for Suppliers This receipt does not yet have an associated invoice A line (and therefore an order) can have more than one receipt and more than one associated invoice (for example, an invoice for each receipt made). When you are viewing an order that has receipts pending invoicing, the “Create invoice” button appears at top right of the screen. If you click on it, the application will again ask you if you want to create the invoice. If you say yes, it will show you the positions that can be invoiced (and which you must select). Once you have checked the order, click on create invoice At this point, it shows us the positions (or items) that we can include in the invoice we are creating, which we can select. You can select one or more items by marking the corresponding boxes. 29 of 121 Electronic Invoicing Manual for Suppliers Once you have selected the items to be invoiced, click on “Create invoice”, and the header data to be filled in will appear. When creating ordinary invoices, by selecting invoiceable receipts and returns of merchandise, the system will check the resulting balance. The balance must be positive when creating an ordinary invoice. If it is zero, an error message will appear. Then, go to the draft of the invoice. You will have to fill in the obligatory fields of the invoice which appear in the header, such as: “Invoice number” “Invoice date” “Estimated payment due date”. 30 of 121 Electronic Invoicing Manual for Suppliers The colour beige indicates that these are obligatory fields which you must fill in. In the “Number” field, which corresponds to the invoice number, you must enter an alphanumerical value of no more than 15 digits. If this condition is not met, an error message will appear. In the “Invoice date” field, that day’s date will appear by default, but you can change it. The invoice date must be between the date of the most recent movement of merchandise selected and that day’s date, both inclusive. If this condition is not met, an error message will appear. In the “Estimated payment due date” field, you must enter a date that is the same as or later than the invoice date. If this condition is not met, an error message will appear. In the “Conditions of payment” field, there may be a fixed, non-modifiable value (“transfer”) or it may show the payment method of the order by default. You can show or hide the complementary information of the invoice using the Expand All and Contract All buttons. 31 of 121 Electronic Invoicing Manual for Suppliers You can expand or contract the sections to view or hide the information By clicking on “Add line”, you can add new items from the same order to the invoice you are creating. By clicking on “delete”, you can delete a line of the invoice. You can change the tax rate if it is incorrect, or fill in the “Buyer Details” field. For this, press the “Modify” button under the invoice lines. Likewise, you can modify all the lines in a single screen by clicking on “Mass modification”. 32 of 121 Electronic Invoicing Manual for Suppliers Enables you to modify the line of the order you have selected Enables you to modify all the lines of the order. When you click on “Mass modification” or “Modify”, you will find three fields which you can change: Buyer details, Tax and Tax rate. Once you have changed these fields, accept them and return to the previous screen. You will now see that there is a field called “Details of the digital signature”, where you can check whether the details of the electronic signature are correct and whether the invoice is signed or not. 33 of 121 Electronic Invoicing Manual for Suppliers When you have checked and filled in all the fields of the invoice, press the “Save” button. The next steps regarding signing and sending invoices are dealt with in sections 2.3 and 2.4 of this manual. 2.1.5. General process for the creation of multiple ordinary invoices. To generate multiple ordinary invoices with reference to orders in Adquira Marketplace, once you have clicked on “New Invoice” you must select the “Invoice with reference to order” option and then, in the next options menu, you must select the option “Multiple invoicing by selection of orders”. 34 of 121 Electronic Invoicing Manual for Suppliers The application will then show you the list of orders with movements or positions pending creation of the corresponding ordinary invoice, but with some differences from the screen that was shown when we selected the Single Invoice option (as now, you can select several orders at the same time, for example). When you select this second option, the following screen appears, with the list of invoiceable orders and a header in which you can establish a series of data, such as a root value, an initial value to start numbering the invoices you are going to create, and you can also enter an invoice date and a payment due date. In this type of invoicing (multiple), it is possible to invoice all the orders that appear in the screen, or just the ones you select. But you must select at least one or the application will show an error message. 35 of 121 Electronic Invoicing Manual for Suppliers You can establish an initial value and a root to construct the invoice number, and also indicate the invoice date and the payment due date Then, click on Apply and the values defined will be applied in the orders you have selected For the “See Details” option, you can only select a single order, as the application does not allow you to view more than one order at a time. 36 of 121 Electronic Invoicing Manual for Suppliers Makes it possible to see the details of just one selected order Once you have selected the orders to invoice (either all those in the screen or only the ones you decide) and you know that the numbering is going to be consecutive, you can establish a value in Root and a value for the first invoice. Thus, if you have selected three orders, you can, for example, enter the vale “I” in the Root field and “0001” in initial value. You can also indicate an invoice date and a payment due date for the invoices you are going to generate, remembering that the date of the invoice must be between the date of the last receipt and the current date: Once you have established the values in the “Root”, “Initial Value” and “Dates” fields, click on “Apply” 37 of 121 Electronic Invoicing Manual for Suppliers Once you have established these fields, as shown in the image above, click on “Apply” and Adquira Marketplace will automatically establish the values of invoice numbers and dates in the lines of the orders you have selected for invoicing. In the example shown here, it will establish the values I0001, I0002 and I0003, respectively, for the corresponding orders, as we selected 3 orders to invoice and indicated that the invoices must begin with the value “I” and the numbering must start at “0001” When you click on “Apply”, the invoice numbers and dates are loaded into the selected orders. If, on the other hand, the numbers of the invoices you want to issue are not going to be consecutive, and have a value already assigned internally in your system, you can select the orders you want to invoice and can enter the value you want in the corresponding text box which makes reference to the invoice number, in each order line of the list that appears below the header of this page, as shown in the image below. It will not be necessary in this case to put any value in the Root and Initial Value fields in the header: 38 of 121 Electronic Invoicing Manual for Suppliers It is not necessary to establish these values if you enter the values in each line In this case, we have established different, non-consecutive values in the invoice number and due date fields. Once the information has been loaded into the selected orders, click on “Create invoice”. As you can see in the image above, we have selected three orders and have established different invoice numbers for each one of them, as well as different payment due dates. Once you have completed the data of the selected orders (either in the header or in each one of the orders separately), the next step will be to press the “Create Invoice” button. When you do this, the invoices of the selected orders will be generated, and the system will indicate whether there are any errors in the creation of these invoices (invalid dates, etc.). 39 of 121 Electronic Invoicing Manual for Suppliers When you click on “Create Invoice”, the following screen will appear, in which you can see that the invoices have been loaded and are in “In progress” status. Once they are in progress, the following are possible: View invoice, selection buttons, delete and Sign. Here, we will click on Sign ALL to sign all the invoices shown on the screen. The next step will be to sign the invoices. It is possible to sign all the invoices shown in the screen by clicking on the “Sign ALL” button (option available only to users with delegated signature). It is also possible to sign the ones you want, by selecting the invoices you want and then pressing the “Sign selection” button. The Sign ALL and Sign Selection options will only appear when you follow the flow of Mass Creation of Invoices. In other words, if, once you have loaded the invoices to be generated (which are then ‘in progress’), instead of signing them, you return to the start screen of Adquira Marketplace and subsequently go into the Invoices in Progress tray, the Sign ALL and Sign Selection buttons will no longer appear, and you will have to access the invoices one by one and sign them separately. Continuing with the example we were using, once you have clicked on “Sign ALL”, the invoices will be signed and will appear in Signed status, as can be seen in the screen below: 40 of 121 Electronic Invoicing Manual for Suppliers We are going to press the “Send ALL” button to send all the invoices shown in the screen. Once you have signed the invoices, the screen will show them in ‘signed’ status and will give you the option of sending them. As in the case of signing, you can send all the signed invoices shown in the screen, by pressing the “Send ALL” button, or you can select those you want and then click on “Send selection”. In our example, we click on “Send ALL”, and the invoices will go into Sending status, with the application showing the following screen: If you later click on the Adquira Marketplace start button and go into the “Invoices being sent” tray of the menu on the left, you will see the following screen: 41 of 121 Electronic Invoicing Manual for Suppliers This status is temporary, as once the invoices have passed the technical and functional validations of the buyer’s system, they will move into Sent status, awaiting Acceptance or Rejection by the buyer (as we will see later in point 2.9. Statuses of an Invoice). 2.1.6. General process for the creation of ordinary invoices by uploading an Excel spreadsheet. To generate ordinary invoices with reference to order by uploading an Excel spreadsheet into Adquira Marketplace, after you have clicked on “New Invoice”, you must select the option “Invoice with reference to order”, and then, in the next menu of options, you must select the option “Massive invoicing by file upload”. 42 of 121 Electronic Invoicing Manual for Suppliers You must then attach an Excel file using the Select button and locating the file to be attached. This file will contain the following information for each invoice to be generated: ID of the order in Marketplace Invoice number Invoice date Estimated payment due date Tax ID of the buyer The structure of the Excel file will be as follows: MKP order ID Invoice no. Invoice date Due date Buyer’s Tax ID Order1 Invoice_order1 15/12/2008 25/12/2008 A12345678 Order2 Invoice_order12 05/09/2007 15/10/2007 A12345678 The Excel file that is uploaded must be created without a header. The table above shows the order and format of the fields. The following validations are carried out on the Excel file: That the buyer’s Tax Identification Code is valid in Marketplace That the order exists That the order belongs to the supplier that uploads the invoices That the buyer’s and supplier’s Tax Identification Codes in the order to be invoiced are correct That the order or one or more of its positions are in “invoiceable” status The invoice number cannot be blank and cannot be more than 15 characters That the invoice number has not previously been used by the supplier The format of the invoice and payment due dates must be correct (dd/mm/yyyy) The invoice date must not be later than the current date The payment due date cannot be prior to the date of creation of the invoice The maximum number of rows that can be included in the Excel file is 100. In the cells of the ‘invoice date’ and ‘payment due date’ fields, the cell format “Date, dd/mm/yyyy” must be established, in the ‘order number’ cells, the cell format “Text” must be established, and it is recommended that, once you have entered the order number and established the cell format as “Text”, you press “F2” so that Excel updates these changes. Once you have attached the file using the “Select” button, you must press the “Send” button so that the data from the Excel file are loaded into Adquira Marketplace. Once the file has been processed, the result of the uploading of invoices is shown on the screen, as well as any errors that occur. If errors occur when uploading the file, Adquira Marketplace will indicate in which row and column of the uploaded Excel file these errors are to be found. For the example we are going to use, we have uploaded an Excel spreadsheet containing 2 orders that we are going to invoice. The Excel file will have the following format: 43 of 121 Electronic Invoicing Manual for Suppliers 00501 03142 00501 03141 IN0 01 IN0 02 19/05 /2009 19/05 /2009 29/05 /2009 29/05 /2009 A820 18474 A820 18474 Once this file has been correctly uploaded, Adquira Marketplace will show the following page of uploaded files, in Draft status and with the following options: As you can see, the two invoices we have uploaded appear in “Draft” status and we have the same options as those we saw when using the Create Multiple Invoices option. So, for the next steps of signing and sending invoices, you should refer to point 2.1.5. General Process for the Creation of Multiple Ordinary Invoices, as the mechanics are the same. 2.1.7. General process for the creation of a Normal Corrective Invoice. To generate a corrective invoice with reference to an order, once you have clicked on “New Invoice”, you must select the “Corrective Invoice” option and, finally, in the new menu that then appears, “Corrective invoice with reference to order”. The application will then show you the list of orders that contain returns of merchandise or cancellations of receipts in relation to receipts that have already been invoiced. 44 of 121 Electronic Invoicing Manual for Suppliers Link to return to the wizzard The order has been invoiced, so when you click on Create Invoice, one or more returns or cancellations of receipt will appear, in relation to receipts that have been invoiced. A corrective invoice, as its name indicates, will rectify one, and just one, ordinary invoice previously created and accepted. Once inside this list, to create a corrective invoice you must access the order you wish to invoice. If you want to view the order before creating the invoice, select the order and then click on “See details”, or click directly on the name or number of the order to view it. If, on 45 of 121 Electronic Invoicing Manual for Suppliers the other hand, you want to simply create the invoice directly, press the “Create invoice” button, and you will be shown the positions that can be selected to create the invoice (in this case, it will show you the positions of return of merchandise or cancellations of receipt related to already-invoiced receipts). Enables you to see the order before creating the corrective invoice Having accessed the order, by clicking on “See details” for example, we can see all the information on it, distributed in the following sections: details of the order, details of the buyer, order lines and status of these, shipment details, invoicing data, form of payment, payment deadlines, comments and appendices. The lines that may be invoiced are those which are in “Received”, “Partially received”, “Partially shipped”, “Partially invoiced” or “Returns” status. In this example, we have called up an order which has one line in Partially Invoiced status. On this page, the “Create invoice” button appears, which indicates that there are one or more positions pending invoicing. The status of the line is Partially Invoiced, which indicates that quantities remain to be received or invoiced. The fact that this order appears in the list once we have clicked on Create Corrective Invoice indicates that, though there are quantities that have not yet been received, there are some receipts that have already been invoiced and which the buyer has subsequently returned or has cancelled the receipt: 46 of 121 Electronic Invoicing Manual for Suppliers If you click on See Details, the movements of that line will be displayed. In the example image below there has been a return. As we are in Create Corrective Invoice, it is understood that this return is with reference to a previously-invoiced receipt. We can verify this by checking the “Document ID” and “Reference Document ID” numbers. The “Reference document ID” relates this return to a receipt in that same line (i.e. it relates it to the “Document ID” of that specific receipt). Number identifying the position (return) Number identifying the position (receipt) to which the return refers. As was indicated earlier, when we are viewing an order that has returns or cancellations related to previously-invoiced receipts, and those returns or cancellations are now pending invoicing, the “Create invoice” button appears at top right of the screen. If you click on it, the application will again ask you if you want to create a normal or corrective invoice, and in this case you will select the second option (corrective invoice). You will then be shown the positions for which you can create a corrective invoice (and which you must select). In the example, we have a partially invoiced order, in which there has been a return or cancellation related to a previously-invoiced receipt. Therefore, when you click on “Create Invoice”, the system will automatically show you the items that may be invoiced in a corrective invoice. In this example, only one position appears, and you can see that there is a quantity returned and the amount is negative. 47 of 121 Electronic Invoicing Manual for Suppliers Once you have selected the lines to invoice, click on Create invoice. Press the Create Invoice button and the application will ask you to confirm that you want to create an invoice for that order. You must select the items you want to include in the invoice. To clear the selected positions, press “Clear selection”. In this case, there is only one position to select. When creating corrective invoices, selecting returns and/or cancellations of receipts of merchandise, the balance will always be negative, and it is not possible to obtain a zero balance. If there are positions of return or cancellation related to the same receipt, they are selected together and the application obliges us to create the corrective invoice for all the positions, without the option of selecting some but not others. Once you have selected the items to be invoiced, click on “Create invoice”, and the header data to be filled in will appear. 48 of 121 Electronic Invoicing Manual for Suppliers You will then access the draft invoice. You will have to fill in the obligatory fields of the invoice which appear in the header, such as: “Invoice number” “Invoice date” “Estimated payment due date”. You will also have to fill in the “Reason for rectification” field, which is also obligatory. 49 of 121 Electronic Invoicing Manual for Suppliers Indicates which invoice we are rectifying In the “Number” field, you must enter an alphanumerical value with a maximum of 15 digits. If this condition is not met, an error message will appear. In the “Invoice date” field, that day’s date will appear by default, but you can change it. The invoice date must be between the date of the most recent movement of merchandise selected and the current date, both inclusive. If this condition is not met, an error message will appear. In the “Estimated payment due date” field, you must enter a date which is the same as or later than the invoice date. If this condition is not met, an error message will appear. When creating a corrective invoice, in the Document of Reference field, it indicates the number of the ordinary invoice you are rectifying: In the “Conditions of payment” field, there may be a fixed, non-modifiable value (“transfer”) or it may show the payment method of the order by default. 50 of 121 Electronic Invoicing Manual for Suppliers When creating corrective invoices, it is obligatory to enter the reason for the rectification in the “Reason for rectification” field. By clicking on “Add line”, you can add new items of the same order to the invoice you are creating. By clicking on “delete”, you can delete a line of the invoice. You can change the tax rate if it is incorrect, or fill in the “Buyer Details” field. For this, press the “Modify” button next to each invoice line. Likewise, you can modify all the lines in a single screen by clicking on “Mass modification”. Enables you to modify all the lines of the order Enables you to modify the line of the order you have selected Once you have clicked on “Mass Modification” or “Modify”, you will find three fields you can modify: Buyer’s Details, Tax and Tax Rate. 51 of 121 Electronic Invoicing Manual for Suppliers Once you have changed these fields, click on Accept and you will return to the previous screen. You will now see that there is a field called “Details of the digital signature”, where you can check whether the details of the electronic signature are correct and whether the invoice is signed or not. When you have checked and filled in all the fields of the invoice, click on “Save”. 52 of 121 Electronic Invoicing Manual for Suppliers After saving, the Sign and Send buttons will appear. Once you have pressed these two buttons, the invoice will go into Sending status, to pass the technical and functional validations of the buyer’s system. 2.1.8. Auto-selection when creating invoices. When creating an invoice, the system may, in some cases, automatically group together movements of merchandise that are related to each other. This grouping together may arise in the following cases: When creating an ordinary invoice, the receipts of merchandise, returns of merchandise and cancellations of receipts of merchandise related to each other, where the receipts of merchandise are not yet invoiced. - A receipt of merchandise will be automatically selected with its corresponding cancellation of receipt. A receipt of merchandise will be automatically selected with the returns of merchandise related to it. When creating a corrective invoice, the returns of merchandise and cancellations of receipts of merchandise related to receipts of merchandise already invoiced in the same invoice of reference. - Returns of merchandise and cancellations of receipts, related to receipts of merchandise that have been invoiced in the same invoice of reference, will be automatically selected. We will now analyse the cases that may arise: A. A line of an order has been received, giving rise to a receipt of merchandise (not invoiced), and part of it is subsequently returned with a return of merchandise. The return of merchandise is linked to the receipt of merchandise through the identifier of the receipt. When creating an ordinary invoice, the receipt of merchandise and the return of merchandise will be automatically selected. We will now see an example of this case: We receive the receipt of merchandise of an order line for 100 units, as shown below. 53 of 121 Electronic Invoicing Manual for Suppliers Then, we receive a return of 50 units. When an invoice is automatically be selected. created, the two movements of merchandise will B. An order line has been received, giving rise to a receipt of merchandise (not invoiced), and subsequently all of it is returned with a return of merchandise. The return of merchandise is linked to the receipt of merchandise, through the identifier of the receipt. When creating an ordinary invoice, the receipt of merchandise and the return of merchandise are automatically selected, but the invoice cannot be created as its balance would be equal to 0. We will now see an example of this case: 54 of 121 Electronic Invoicing Manual for Suppliers C. An order line has been received, giving rise to a receipt of merchandise (not invoiced), and subsequently this receipt of merchandise is cancelled. The cancellation of receipt of merchandise is linked to the receipt of merchandise, through the identifier of the receipt. When creating an ordinary invoice, these movements of merchandise (receipt of merchandise and cancellation of receipt of merchandise) will not appear, as they cancel each other out. We will now see an example of this case: Receipt 200 units The movements do not appear as invoiceable Cancellation of receipt 200 units D. An order line has been received, generating a receipt of merchandise, which has been invoiced by means of the issue of an ordinary invoice, in Accepted status. Subsequently, part of the quantity received in returned with a return of merchandise. The return of merchandise is linked to the receipt of merchandise, through the identifier of the receipt. As the receipt of merchandise has already been invoiced, all we have to do is create a corrective invoice with reference to the original invoice. When creating a corrective invoice, the return of merchandise will appear as invoiceable. 55 of 121 Electronic Invoicing Manual for Suppliers E. An order line has been received, generating a receipt of merchandise, which has been invoiced by means of the issue of an ordinary invoice, in Accepted status. Subsequently, this receipt of merchandise is cancelled. The cancellation of receipt of merchandise is linked to the receipt of merchandise, through the identifier of the receipt. As the receipt of merchandise has already been invoiced, all we have to do is create a corrective invoice with reference to the original invoice. When creating a corrective invoice, the cancellation of receipt of merchandise will appear as invoiceable. F. An order has been received, generating various receipts of merchandise, all of which have been invoiced by means of the issue of an ordinary invoice, in Accepted status. Subsequently, part of the quantity received is returned, with one or more returns of merchandise. In addition, at least one receipt of merchandise is cancelled. The returns of merchandise and the cancellations of receipt are linked to the corresponding receipts of merchandise, through the identifiers of the receipts. As the receipts of merchandise have already been billed in the same invoice, we simply create a corrective invoice with reference to the original invoice. When creating a corrective invoice, the returns of merchandise and cancellations of merchandise related to receipts of merchandise included in the same invoice of reference will be automatically selected. We will now see an example of this case: Entry 100 units Invoice A 600 unidades Entry 300 units Return 150 units Corrective invoice (Invoice A) - 250 units Entry 200 units Return 100 units 2.2. Electronic Invoices without reference to Electronic Orders (for Telefónica Móviles España) Depending on the permissions it has, a supplier may create e-invoices without reference to electronic orders, depending on the buyer. At present, this function is only available for some users who invoice Telefónica Móviles España. Electronic invoicing without reference to an electronic order enables us to create invoices without making reference to an order published in Adquira Marketplace. 56 of 121 Electronic Invoicing Manual for Suppliers 2.2.1. Creating an Electronic Invoice without reference to an Electronic Order. To create an invoice without reference to an order, the supplier user must carry out the following steps: Click on “New Invoice”, in the Create section of the Orders tab, and the following screen will appear (the system validates that the supplier user has permission to create this type of invoice). Select Invoice without reference to order, then click on Accept and the following screen will appear: The menu will show us 2 options: Create Single Invoice and Multiple Invoicing by File Upload. The first option will take us to the form for creation of an invoice without reference to an order published in Marketplace and the second to the screen from which we can upload an Excel file with the data to simultaneously create several invoices without reference. Individual Upload: as shown in the image below, when you click on the Create Single Invoice option, it will take you to the invoice creation form, in which you will have to fill in all the data for its creation (this will be explained in section 2.2.2 of this manual). 57 of 121 Electronic Invoicing Manual for Suppliers Click to return to the Invoicing Wizard Mass Upload: as shown in the image below, when you click on the Multiple Invoicing by File Upload option, you will go to the page in which, using the Examine button, you must attach the file you want to upload and which you have previously saved on your computer. Once you have selected the file to be uploaded, click on Send 2.2.2. Invoice Header Data As we mentioned in the previous section, when you select the Create Single Invoice option, you must fill in the data of the invoice, starting with its header. 58 of 121 Electronic Invoicing Manual for Suppliers You must take into account the fact that there are obligatory fields, which you will have to fill in in order to be able to correctly create the invoice. These fields are coloured in beige. If you do not fill in these fields, the following error message will appear: Once you have clicked on Create Single Invoice, you will find the following sections in the header of the invoice to be created: 1. Supplier data: these are retrieved automatically from the data stored in Marketplace at supplier entity level. These data are those which the supplier companies provided when they registered in Adquira 2. Buyer data: in this section, the data of buyers to which the supplier can issue an invoice without reference to an order are filtered. 3. Invoice data: this includes the Invoice Number, Invoice Date and Payment Due Date, Payment Conditions and Currency fields, all of which are obligatory. The Payment Due Date is calculated by Marketplace, based on the selected payment conditions. The Status of the invoice is an informative field, calculated by Marketplace. 4. Order data: in this section, you record the data of the order, such as the Order ID, which refers to the number of the order for which the invoice is to be issued (if one exists). It will not be the Marketplace Order ID, as this is an invoice without reference to an order published in Marketplace. You can also enter the ID of the project if applicable, and you must select the buyer’s Cost Centre to which the invoice will be sent. 59 of 121 Electronic Invoicing Manual for Suppliers 1 2 3 When you fill in the data of the invoice, you will note that, in fields such as buyer, payment conditions, currency and cost centre, there are drop-down menus in which you must select the desired value. The behaviour of these fields will be as follows: When you select the buyer, the cost centre will be activated, with the data corresponding to the selected buyer. When you select the payment conditions, the payment due date will be established in accordance with the option selected. 60 of 121 Electronic Invoicing Manual for Suppliers With regard to the header fields, the following validations exist: The invoice number must be unique in Adquira MarketPlace for the supplier. The invoice date must be the same as or earlier than the current date. The payment due date must be the same as or later than the invoice date, though Marketplace calculates it when the payment conditions are selected. All date fields have a Calendar button. If you click on this, the system will show a calendar, and the user can select the date, which will be entered into the corresponding field. 61 of 121 Electronic Invoicing Manual for Suppliers 2.2.3. Invoice Line Data The user must fill in at least one invoice line. To do this, click on “Add Line”. The following screen will appear: 62 of 121 Electronic Invoicing Manual for Suppliers When activating a line, you must take the following into account: In an invoice line, the obligatory fields are: Description of the article, Amount Received, Unit Price, Unit, Tax and Tax rate, and Date of Receipt of the Service. In relation to the Unit field, you must select the quantity measurement unit that corresponds to the article in question. As you can see, there are various options: 63 of 121 Electronic Invoicing Manual for Suppliers In relation to Taxes, there are also various options to select the type of tax and the percentage applicable in each case. 64 of 121 Electronic Invoicing Manual for Suppliers One you have selected the corresponding tax, you must select the Tax Rate (%): 65 of 121 Electronic Invoicing Manual for Suppliers With regard to the invoice lines, the following validations exist: 1. The quantity received and the unit price must be numerical values. 2. The Date of Receipt cannot be before the shipment date nor later than the current date. 3. The Shipment Date must be before the receipt date. When you have finished filling in all the fields required for the first invoice line, press the Add button and you will see the invoice line you have created. 66 of 121 Electronic Invoicing Manual for Suppliers You must repeat this procedure for each invoice line you want to add, pressing the “Add line” button: The following example shows the invoice with two invoice lines created. As you can see in the image, the two lines are shown with their corresponding taxes (with a tax rate of 16%). Until you press the Save button, in the summary of the invoice you will see the total gross amount of the invoice, the total amount of taxes and the total amount payable, but not the breakdown by tax rates. 67 of 121 Electronic Invoicing Manual for Suppliers Once you have filled in all the data of the invoice, press the Save button. When saving an invoice, you should take the following points into account: You must fill in the obligatory fields and activate at least one invoice line. If the invoice has not been sent, the user can modify the data in the header and in invoice lines (this latter using the Modify button), and then press the Save button to update these changes. In the summary of the invoice, once it has been saved, the breakdown by tax rate appears, as can be seen in the screen capture below. 2.2.3.1. Adding Lines outside the Tax Base For invoices without reference to orders, there is now a new type of line: lines which are outside the tax base. These lines will be like those defined in the previous section, with the exception that they will not have taxes and may have positive or negative values. To add them to the invoice, press the “Add line” button: 68 of 121 Electronic Invoicing Manual for Suppliers Once in the “Add Line” page, a new field will be included, which will indicate whether the line counts towards the total of the invoice or not. If it does not, the “Tax” and “Tax Rate” fields will be deactivated, and the value of these fields will be “Exempt” and “0.00”. Once you have added the line, you will see two different sections: one with the invoice lines that form part of the tax base; and another list for those which do not and in which the tax is not shown, as you can see in the image below: 69 of 121 Electronic Invoicing Manual for Suppliers Finally, in the invoice summary, there will be two totals: 1. Invoice total: the sum of all the lines with tax bases (the current total). The checks that will be made on the invoice total will be the same as those currently made: Ordinary invoice: invoice total greater than zero. Corrective invoice without reference to another invoice: invoice total less than zero. Corrective invoice with reference to another invoice: invoice total different from zero. 2. Total amount payable: invoice total + total of the lines outside the tax base. The only check that will be made is that in ordinary invoices this is greater than or equal to zero. 70 of 121 Electronic Invoicing Manual for Suppliers 2.2.3.2. Add attachments to an Invoice Once the invoice is created we are able to attach a file to it; let see how we can do this action: Step 1: Inside the invoice we can see the next section: Step 2: We select Add attachment and the following window will appear, giving us the possibility to search the file we want to attach. Step 3: Once the file is selected we will press Send Automatically the file will be attached to our invoice. 71 of 121 Electronic Invoicing Manual for Suppliers Step 4: If we want to delete this attachment and add a new one, we only have to marck the checkbox that appears next to the file name and press Delete button. Note: The attched file must not be greater than 2 Mega bytes 2.3. Signing an Electronic Invoice. Once you have saved the invoice you have been creating (whether it be an ordinary invoice, a corrective invoice, a corrective, cancelling invoice or an invoice without reference to an electronic order), you can proceed to sign it by clicking on the corresponding button. In the process of registration for e-invoicing in Adquira Marketplace, you will have selected a type of signature: Signature by the Supplier: You will sign with your own certificate which identifies you as a natural or legal person. Signature delegated to Adquira: You will have delegated the signature to Adquira, and so will sign with the Adquira certificate. 72 of 121 Electronic Invoicing Manual for Suppliers 2.3.1. Signature by the Supplier Before starting to sign, you must previously have installed an Advanced Digital Signature on your computer, as described in the section “Installing a Digital Certificate for the Electronic Signature”. To sign, click on the “Sign” button and the following window will appear, in which the signature software will show you the certificates installed in your computer, available for signing electronically. Select the certificate with which you want to sign the invoice. Make sure that the certificate you are going to use is valid (not revoked or out of date); if it is not, the invoice will not be considered valid by the Tax Authorities, as indicated in the message shown in the window. Then, click on “Accept”. We must have the Java virtual machine installed 6.0.10 or higher, to proceed successfully to the electronic signature. On the first screen: 73 of 121 Electronic Invoicing Manual for Suppliers Select "Start" to begin the process of digitally signing. Then select from the drop-store where the certificate with private key we want to use the digital signature to the bill. - Certificate Store Microsoft Windows - Certificate Store file in PKCS12 (PFX, pl2..) If you select "Certificate Store Microsoft Windows" we select the signing certificate we have installed in our computer. The steps are as follows: 74 of 121 Electronic Invoicing Manual for Suppliers Select "Continue" and the possibility to introduce our password appear if required: Select accept On the next screen verify that the digital signature was generated correctly. If you selected Certificate Store file PKCS12 (.. Pfx, pl2), this will allow us to select your hard drive the corresponding signature file with the indicated extensions (pfx, pl2 "For this we the following steps...: 75 of 121 Electronic Invoicing Manual for Suppliers We must be select “start” to start the proccess Then select the keystore where the certificate with private key we want to use for the digital signature of the invoice and select "Continue". 76 of 121 Electronic Invoicing Manual for Suppliers Through the "Select" button locate the file containing the certificate and once selected it, we will click on "Continue" and we will check that the signature was generated correctly. 77 of 121 Electronic Invoicing Manual for Suppliers 2.3.2. Signature delegated to Adquira If you have chosen this type of signature, it will not be necessary to have previously installed a certificate, as you will sign using Adquira’s certificate. To sign, click on the “Sign” button and, if the system does not detect any problem with Adquira’s certificate, a new window will appear, confirming that you authorise Adquira to sign your invoice. Click on “I accept” to continue. 2.3.3. Options after signing You will see that the invoice has gone into “Signed” status. In addition, you can consult information on the signature in the “Details of the Digital Signature” section, which is at bottom right of the invoice: 78 of 121 Electronic Invoicing Manual for Suppliers If you do not want to send the invoice now, you can exit the system. This signed invoice will automatically be stored in the “Signed Invoices”, accessible from the Invoices tab in the status section of Adquira Marketplace. In the list of Signed Invoices, you can identify your invoice from the “Invoice number”. In addition, you can directly access the order to which the invoice refers by clicking on the order number. You can also sort the invoices by any of the columns of the list (buyer, amount, etc.). You can access the invoice or the order by clicking on the identifiers To facilitate the location of a specific invoice, Adquira Marketplace offers you the possibility of carrying out an “Advanced Search for Invoices” and to “Filter” invoices (as explained in section 1.1.5 of this manual). Select the invoice you wish to consult and press the button corresponding to the action to be carried out, from the following options: 79 of 121 Electronic Invoicing Manual for Suppliers See details. If you want to check your invoice, select it and then click on the “View” button. Preview: This option enables you to view the selected invoice in “pdf” format. Delete selection, Press this button to delete the selected invoice. The buyer’s order will then become invoiceable again and it will appear in the list of “Invoiceable Orders”. When you delete an invoice, the invoice number you indicated is also deleted, so you can reuse it. Only invoices in “In progress” or “Signed” status can be deleted. Download selection: This button enables you to download the invoice in electronic format onto your computer. Modify Invoice: Press this button to modify the fields of the invoice or the tax rate. Remember that when an invoice is modified the signature is removed, so whenever you modify a previously-signed invoice, you will have to sign it again. An invoice that has already been sent to the buyer cannot be modified. 2.4. Sending the Invoice to the Buyer If you access the invoice through “See Details”, you can send it by pressing the “Send” button. 80 of 121 Electronic Invoicing Manual for Suppliers Adquira Marketplace then asks you to confirm that you want to send the invoice to the buyer. This invoice will go into “Sending” status, where you can consult it, preview it or download it. 81 of 121 Electronic Invoicing Manual for Suppliers If you select the preview option, the invoice will be shown in PDF format for consultation (this document has no legal validity). 82 of 121 Electronic Invoicing Manual for Suppliers If you select the download option, you will obtain the files corresponding to the invoice, as described in the section “Downloading and Saving Invoices in Electronic Format”. 83 of 121 Electronic Invoicing Manual for Suppliers 2.5. Viewing Invoices You can view an e-invoice in “.pdf” format from any link in the Status section of the Side Menu of the Invoices tab, as well as from the invoices log. To do this, select the invoice in question from the list and press the “Preview” button. You can print the invoice by clicking on the printer icon. Enables you to print the invoice. 84 of 121 Electronic Invoicing Manual for Suppliers 2.6. Duplicates of Invoices 2.6.1. From the Invoices Menu You can make duplicates of original ordinary invoices, corrective invoices or corrective, cancelling invoices which are considered definitive, i.e. in Accepted, Sent, Rectified or Cancelled status. To do this, locate the invoice of which you want to create the duplicate, in the Navigation Guide on the left, from the Invoices Menu at the top. 85 of 121 Electronic Invoicing Manual for Suppliers Locate the invoice of which you want to create the duplicate, in the Navigation Guide on the left, from the Invoices Menu at the top. Open the invoice you want to duplicate by clicking on it or by selecting it and then clicking on “See Details”, then press the “Create Duplicate” button. You cannot make any modifications to this document, as it is an exact copy of the original invoice. When you click on the Create Duplicate button, the duplicate of that invoice will appear in order to be signed again, as shown below: 86 of 121 Electronic Invoicing Manual for Suppliers 87 of 121 Electronic Invoicing Manual for Suppliers You will see that the duplicate of the invoice appears in the “Signed” invoices tray. You can check the “Details of the Digital Signature” at the bottom of the duplicate invoice. Once you have signed the duplicate, you can send it, and this duplicate will then go into “Sending” status. The duplicate will be an exact copy of the original invoice, with the sole difference that the “Type of Document” field will be marked “Duplicate Invoice”, instead of “Original Invoice”. 88 of 121 Electronic Invoicing Manual for Suppliers To send the invoice, you can select a single invoice or make a multiple selection by clicking on the “Send Selection” button. You can also access the details of the invoice prior to sending it. To do this, select the invoice and click on “See Details”. Once you have opened the invoice, there will be several action buttons, one of which is “Send”. 89 of 121 Electronic Invoicing Manual for Suppliers We send the invoice to the buyer’s system When you click on “Accept”, the duplicate invoice is sent to the buyer’s system. You can check the details in the Sent Invoices tray 90 of 121 Electronic Invoicing Manual for Suppliers . Note that, once sent, the duplicate invoice will go into “Sent” status. By clicking on it, you can open it to view the details. NOTE: Repsol suppliers do not have the Duplicates of Invoices function. 2.6.2. By clicking on “Create Invoice” – “New Invoice” on the start page. 91 of 121 Electronic Invoicing Manual for Suppliers By clicking on this link, we access the invoicing wizard. You must then select “Duplicate of Invoices” and “Create Duplicate”. In this way, the invoices of which a duplicate can be obtained will be shown. Once you have selected the “Duplicate of Invoices” option, the invoices of which you can create a duplicate will be shown. Select the one you want and click on “Create Duplicate”. (See NOTE on page 55) You can create duplicates of the following kinds of invoice: Rejected Invoices Accepted Invoices Sent Invoices Rectified Invoices and Cancelled Invoices 92 of 121 Electronic Invoicing Manual for Suppliers NOTE: For more information on the process of signing and sending invoices, see sections 2.3. Signing an Electronic Invoice and 2.4. Sending an Invoice to the Buyer. 2.7. Cancelling Invoices Adquira Marketplace makes it possible to cancel ordinary or corrective invoices that are in “rejected” or “accepted” status. If an invoice is in “rejected” status, you must cancel it by creating and sending the corresponding corrective, cancelling invoice. If an invoice is in “accepted” status, you can cancel it, if need be, by creating and sending the corresponding corrective, cancelling invoice. This type of cancellation should be exceptional, and only with prior agreement with the buyer. To cancel an invoice that is in the Rejected Invoices Tray, you can do so either through the Invoice tab, opening an invoice that has to be cancelled and pressing the “Cancel Invoice” button, or by clicking on “Create Invoice” on the start page and, when the menu appears, selecting the option “Create Corrective, Cancelling Invoice” and then “Corrective, Cancelling Invoice”. In this way the invoices will appear on which you can create the corresponding Corrective, cancelling invoice. - To cancel an invoice from the Rejected Invoices Tray, you must access the invoice and select the Cancel Invoice button, as shown below. 93 of 121 Electronic Invoicing Manual for Suppliers Then, fill in the following fields: “Invoice Number” (a corrective, cancelling invoice number) and “Invoice Date”. From the Corrective, Cancelling Invoice you are creating, at any time you can access the original invoice which is being cancelled, via the “Document of Reference” field. In the same way, you can access the order associated with the original invoice of which you are creating the corrective, cancelling invoice. You must enter a corrective, cancelling invoice number Gives access to the invoice you are cancelling You can see the order associated with the original invoice The validations on the “invoice date” and “invoice number” fields are identical to those of creation of an original invoice. To create a cancellation invoice, you must state the reasons for the cancellation in the “Reason for rectification” box. 94 of 121 Electronic Invoicing Manual for Suppliers Then, press the “Save” button. Once you have saved the corrective, cancelling invoice, you can proceed to sign it electronically. Then, you will be able to send the corrective, cancelling invoice to the buyer by pressing the “Send” button. In “Details of the Digital Signature”, at the bottom of the invoice, check that it has been correctly signed. 95 of 121 Electronic Invoicing Manual for Suppliers NOTE: For more information on the process of signing and sending invoices, see sections 2.3. Signing an Electronic Invoice and 2.4. Sending an Invoice to the Buyer. - To cancel an invoice from the “Create Invoices” option on the start page, the steps are as follows: Click on “Create Invoice” and, once the menu appears, select “Corrective Invoice” “Corrective, cancelling invoice”. Those invoices on which you can create the corresponding Corrective, cancelling invoice will then appear. You must select the invoice you want to cancel and then press the “Cancel Invoice” button. Note: The flow for sending the invoice is the same as in the previous case. 96 of 121 Electronic Invoicing Manual for Suppliers 2.8. Consulting invoices associated with an order An order in Marketplace may have one or more associated invoices. That is why a button has been created which makes it possible to consult the invoices associated with the order, if there are any. If there are no invoices for that order, the button will not appear. To consult the associated invoices, first access an order. Once you have accessed the details of the order, if the order has associated invoices, you will see that a new button appears, “Associated Invoices”, both at the top and at the bottom of the screen. 97 of 121 Electronic Invoicing Manual for Suppliers When you select “Associated Invoices”, you will be shown the invoices associated with the order you want to consult and a screen with a list of the invoices of that order will appear. 98 of 121 Electronic Invoicing Manual for Suppliers The order shown here only has one associated invoice and it has been rejected by the buyer 2.9. Statuses of an invoice An invoice may pass through the following statuses: “Draft”, “Signed”, “Sending”, “Sent”, “Rejected”, “Accepted”, “Cancelled”, “Rectified” and “Paid” (only available for suppliers that receive orders from Telefónica Móviles España). The diagram below shows the different statuses and the order in which they would occur: Flow of an Ordinary Invoice ORDINARY INVOICE Accepted Composing Signed Sending Sent Rejected 99 of 121 Electronic Invoicing Manual for Suppliers Ordinary invoice (F01) Flow of an Invoice Correcting an Ordinary Invoice ORDINARY INVOICE Composing Signed Sending Sent Accepted Sent Accepted Rectificated RECTIFICATED INVOICE Composing Signed Sending Rejected Depending on the status the invoice is in, you will have the possibility of cancelling it or issuing one or more duplicates. When you cancel an invoice, you will see that an Invoice Cancellation can also go through different statuses, as shown in the diagram below: 100 of 121 Electronic Invoicing Manual for Suppliers Flow of the Cancellation of an Ordinary Invoice ORDINARY INVOICE Composing Signed Sending Accepted Canceled Rejected Canceled Sent CANCEL INVOICE Composing Signed Sending Sent Flow of the Cancellation of a Corrective Invoice ORDINARY INVOICE Composing Signed Sending Sent Accepted Sent Accepted Rectification Rectification RECTIFICATION INVOICE Composing Signed Sending CANCEL INVOICE Composing Signed Sending Sent 101 of 121 Cancel Electronic Invoicing Manual for Suppliers 2.10. Downloading and Saving Invoices in Electronic Format You can download onto your computer, in electronic format, all invoices that are considered definitive, i.e. those which have the following statuses: Ordinary invoices that are in “Accepted”, “Cancelled” or “Rectified” status. Corrective invoices that are in “Accepted” or Cancelled” status. Corrective invoices that are in “Sent” status. In this way, you can save your invoices, meeting the safekeeping requirements of the law. To do this, select the invoice you want and then press the “Download” button. 102 of 121 Electronic Invoicing Manual for Suppliers Select the invoice and then press “Download” A new window will appear. Click on “Download Invoice” and select the option “Save File”, as shown in the image below. Then, you must indicate the folder on your computer in which you wish to save the invoice and, finally, press “Save”. Once saved, the system offers the option of opening the file. 103 of 121 Electronic Invoicing Manual for Suppliers To facilitate identification of the invoice, the file name coincides with the number of the invoice. We recommend that you do not change this name, as it will serve as identification when you want to open that invoice again on your computer. 104 of 121 Electronic Invoicing Manual for Suppliers The file downloaded is in ZIP format and therefore, in order to view the invoice, you will first have to unzip it. When you unzip the ZIP file, you will see that it contains three files: Signed electronic invoice in “XML” format. This is the invoice with legal validity that must be kept for the period established by law and which you must show to the tax authorities in the case of a tax inspection. Viewer. An “xslt” file which enables you to view the XML invoice in a legible manner. Pdf file, which enables you to view the invoice in a legible manner using the Acrobat Reader program. This document has no legal validity. 105 of 121 Electronic Invoicing Manual for Suppliers Invoice with legal value File that enables you to view the XML file in a legible manner. Enables you to view the invoice in PDF format. In the folder on your computer in which you decide to save the invoices, you can keep all the e-invoices issued through Adquira Marketplace. We recommend you periodically make a backup copy of these e-invoices, on a magnetic medium such as a CD, for example, for storage and safekeeping. 2.11. Possible ways of viewing an invoice Before you can view an electronic file, you must previously have extracted the three files in the ZIP file onto your computer. 106 of 121 Electronic Invoicing Manual for Suppliers 2.11.1. In Legible Format 2.11.1.1. XML Invoice File with Viewer With the XML file and the viewer in the same directory, doubleclick on the XML file to view it. PDF Invoice File To view the document, double-click on the pdf invoice. 107 of 121 Electronic Invoicing Manual for Suppliers 2.11.2. In Non-legible Format 2.11.2.1. XML Invoice File with Text Editor In this case, you can view the invoice by right-clicking on the XML document and selecting the “Open with…” option. Then select a text editor such as “Word” or “Notepad”. 2.12. Possible Errors We will now take a look at possible errors you may come across when managing your invoices. 2.12.2. Error in the invoice date The invoice date must be between the date of the most recent selected movement of merchandise, i.e. the most recent receipt of that order by the buyer, and the date on which you are creating the invoice, both inclusive. If this condition is not met, an error message will appear. 108 of 121 Electronic Invoicing Manual for Suppliers 2.12.3. Error in the estimated payment due date In the “Estimated payment due date” field, you must enter a date which is the same as or later than the invoice date. If this condition is not met, an error message will appear. The sign 2.12.4. Cancellation of signing when the user is selecting the certificate Another error you may encounter is that when you press “Cancel” while you are selecting a certificate, it cancels the signing of the invoice as shown in the image below. 2.12.5 Error when entering password When you enter the wrong password, the following error message appears. The text of this message may vary, depending on whether you are working with Windows XP or Windows 2000. Error generated with Windows 2000. 109 of 121 Electronic Invoicing Manual for Suppliers Error generated with Windows XP. This error will also appear when you press “cancel” when you have to enter the password when signing. 2.12.6. Expired Certificate Error When you go to sign an invoice and your certificate has expired, a screen will appear, in which the “Accept” button is deactivated, and indicating the date on which the certificate expired. 2.12.7. Certificate issued by an unrecognised certification entity When you have a certificate that is not from a reliable entity, i.e. which is not recognised by the FNMT, the following error will appear when you try to sign an invoice: 2.12.8. Error as there are no selectable certificates If you try to sign an invoice but you do not have a certificate installed, the system will show the following error: 110 of 121 Electronic Invoicing Manual for Suppliers 2.12.9. Error when a balance equal to 0 is obtained when creating the invoice When you have an invoice in which all the units received have been returned, the resulting balance is zero, and therefore, when you try to sign the invoice, the following error will appear: 2.12.10. Errors after sending documents Once you have sent a document to the buyer (invoice, credit note, cancellation of invoice or duplicate), through the Send option, this document will be in “Sending” status in Adquira Marketplace. If any error occurs in the processing of this document in the buyer’s system, for example certain functional or data validations, the document will return to “Signed” status in Adquira Marketplace, with a warning sign and a text describing the error. 111 of 121 Electronic Invoicing Manual for Suppliers To see what has happened with this invoice, position the cursor over the error icon “!” and it will show you the reason for this error. 112 of 121 Electronic Invoicing Manual for Suppliers If you access the invoice by clicking on it, the reason for the error will also be shown. With a document that is in "Signed" status, you can carry out these 3 actions: 1. Resend the document to the buyer using the “Send” option, if the buyer asks you to do this. 2. Modify the document (only data which are modifiable) using the “Modify” option. Once you have modified the document, you must sign it and send it to the buyer again. 3. Delete the document from Adquira Marketplace, using the “Delete” option. You can then generate a new document, sign it and send it to the buyer. 113 of 121 Electronic Invoicing Manual for Suppliers You must take into account that, in those cases in which you are unable to resolve the problem, you must contact Adquira’s Client Service Centre. 3. Notifications of the system The system automatically sends a series of notifications to users as you work on your invoices. These notifications are sent to a single email address, which is the one given to Adquira in the registration process. If you have any doubts, or want to change your email address, please contact our Client Service Centre: telephone 902 424 024; or email [email protected]. We will now see the different types of message you may receive when working with einvoices in Marketplace. 3.1. Electronic invoice sent from Adquira Marketplace Below, there is an example of the e-mail the supplier receives when the electronic invoice has correctly reached the buyer’s system: Subject: Electronic Invoice sent from Adquira MARKETPLACE - - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name> Your invoice was sent correctly. Summary of the invoice: Buyer: <Buyer Company> Order: <Title> Order no.: <Order_number> Invoice no.: <Invoice_number> Invoice date: <Invoice_date> Amount of the <Invoice_amount> invoice: NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace) ---------------------------------------------------------------------------Adquira MARKETPLACE Live business For more information: Adquira Client Service Centre 902 424 024 [email protected]. 114 of 121 Electronic Invoicing Manual for Suppliers http://www.adquira.es -------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. If the addressee of this message does not consent to the use of internet e-mail, please report it to us immediately. 3.2. Acceptance of an Electronic Invoice by the Buyer in Adquira MARKETPLACE Below, there is an example of the email the supplier receives when the buyer accepts a previously-sent invoice. The invoice will appear in Adquira Marketplace with “Accepted” status. Subject: Acceptance of an Electronic Invoice by the buyer in Adquira MARKETPLACE - - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name> <Buyer User Name>, of the company <Buyer Company>, has accepted the invoice you sent on Summary of the invoice: Buyer: <Buyer Company> Order: <Title> Order no.: <Order_number> Invoice no.: <Invoice_number> Invoice date: <Invoice_date> Amount of the invoice: <Invoice_amount> Please go to Adquira Marketplace (http://www.adquira.es/marketplace) to consult, download, save or print your invoice. NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace) ---------------------------------------------------------------------------Adquira MARKETPLACE Live business For more information: Adquira Client Service Centre 902 424 024 [email protected]. http://www.adquira.es -------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive 115 of 121 Electronic Invoicing Manual for Suppliers this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. If the addressee of this message does not consent to the use of internet e-mail, please communicate it to us immediately. 116 of 121 Electronic Invoicing Manual for Suppliers 3.3. Cancellation of Electronic Invoice sent from Adquira Marketplace Below, there is an example of the e-mail the supplier receives when the corrective, cancelling invoice sent has correctly reached the buyer’s system: Subject: Cancellation of Electronic Invoice sent from Adquira MARKETPLACE - - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>, Your cancellation of invoice was sent correctly. Summary of the invoice: Buyer: <Buyer Company> Order: <Title> Order no.: <Order_number> Invoice no.: <Invoice_number> Invoice date: <Invoice_date> Amount of the invoice: <Invoice_amount> NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace) ---------------------------------------------------------------------------Adquira MARKETPLACE Live business For more information: Adquira Client Service Centre 902 424 024 [email protected]. http://www.adquira.es -------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. If the addressee of this message does not consent to the use of internet e-mail, please communicate it to us immediately. --------------------------------------------------------------------------- 117 of 121 Electronic Invoicing Manual for Suppliers 3.4. Rejection of an Electronic Invoice by the Buyer in Adquira Marketplace Below, there is an example of the e-mail the supplier receives when the buyer rejects a previously-sent invoice. The invoice will appear in Marketplace with “Rejected” status. Subject: Rejection of an Electronic Invoice by the Buyer in Adquira MARKETPLACE - - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>, <Buyer User Name>, of the company <Buyer Company>, has rejected the invoice you sent on Summary of the invoice: Buyer: <Buyer Company> Order: <Title> Order no.: <Order_number> Invoice no.: <Invoice_number> Invoice date: <Invoice_date> Amount of the invoice: <Invoice_amount> Please go to Adquira Marketplace (http://www.adquira.es/marketplace) to cancel this invoice and issue a new one. NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace) ---------------------------------------------------------------------------Adquira MARKETPLACE Live business For more information: Adquira Client Service Centre 902 424 024 [email protected]. http://www.adquira.es -------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. If the addressee of this message does not consent to the use of internet e-mail, please communicate it to us immediately. 118 of 121 Electronic Invoicing Manual for Suppliers 3.5. Duplicate of an Invoice sent from Adquira Marketplace Below, there is an example of the email the supplier receives when the duplicate invoice has correctly reached the buyer’s system. The duplicate will appear in Marketplace in “Sent” status. Subject: Duplicate of Electronic Invoice sent from Adquira MARKETPLACE - - PLEASE DO NOT REPLY TO THIS E-MAIL - Dear <Supplier User Name>, Your duplicate invoice has been sent correctly. Summary of the invoice: Buyer: <Buyer Company> Order: <Title> Order no.: <Order_number> Invoice no.: <Invoice_number> Invoice date: <Invoice_date> Amount of the invoice: <Invoice_amount> NOTE: We would remind you that this message was generated automatically by the system. To reply, go to the Adquira MARKETPLACE solution: (http://www.adquira.es/marketplace) ---------------------------------------------------------------------------Adquira MARKETPLACE Live business For more information: Adquira Client Service Centre 902 424 024 [email protected]. http://www.adquira.es -------------------------------- DISCLAIMER ----------------------------This message is intended exclusively for the named person. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived by any missed/ erroneous transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Your must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. If the addressee of this message does not consent to the use of internet e-mail, please communicate it to us immediately. --------------------------------------------------------------------------- 119 of 121 Electronic Invoicing Manual for Suppliers 4. Technical Specifications 4.1. Hardware Requirements To be able to work with the applications of Adquira España, the recommended minimum configuration is as follows: Operating Systems: Windows 2000 with Service Pack 4, Windows XP (Service Pack 1 or 2). Computer: Minimum configuration: Computer equipped with Intel Pentium III processor with a speed of 1.5 GHz or higher. Recommended configuration: Computer equipped with Intel Pentium IV processor with a speed of 1.5 GHz or higher. RAM Memory: Recommended configuration: 512 Mb If the computer is simultaneously running other applications, greater RAM memory may be required in order to ensure that the response times of Adquira applications are satisfactory. Internet Connection: Minimum configuration: ADSL with a download speed of 128 Kbps or LAN with the same speed or higher. Recommended configuration: ADSL with a download speed of 256 Kbps or LAN with the same speed or higher. Note: Adquira España’s applications are not supported on Macintosh platforms. 4.2. Software Requirements The software requirements in order to be able to work normally with Adquira applications are the following: a) Internet Browser: Internet Explorer 7 or lower. Browsers must have Java activated. Note: Adquira ensures the functioning of the application if this type and version of browser is used. 120 of 121 Electronic Invoicing Manual for Suppliers If the type and/or version of the browser is considered “not compatible”, Adquira cannot ensure the correct functioning of the application. You can download a compatible browser from the following Microsoft Internet Address: http://www.microsoft.com/downloads/en/default.aspx To guarantee speedy downloading of attached documents, we recommend that users have internet access with minimum speed equivalent to a dedicated 256k ADSL. There is also a series of requirements and recommendations which are common in any system with internet access: The maximum size of attachments is 5Mb. Any file that exceeds this will be automatically rejected by the tool. In order to avoid possible interruptions in the sending and receipt of data, we recommend you set a time-out in the Proxy of 90 seconds or more. We also recommend you deactivate the cache of Proxy pages and of the browser used. You must have port 443 open in the Proxy for secure connection (https). Important: For an invoicing user to be able to correctly issue electronic invoices through Adquira Marketplace, the Advanced Digital Signature software (Applet) must be installed, as indicated in section 1.2.2. Installing the Advanced Digital Signature Software. For this, contact your company’s technical department or Adquira’s Client Service Centre. Please do not hesitate to contact our Client Service Centre at any time. We will be delighted to help you in any way we can. CLIENT SERVICE CENTRE Monday to Friday, from 09:00h to 19:00h 902 424 024 [email protected] 121 of 121