case studies
Transcripción
case studies
Attendees will learn about: 10 CASE STU DIES How to plan IT systems architecture in accordance with business strategies How to organize efficiently an IT department How to convert ideas into processes that apply to business How to implement an integrated virtualization strategy How to identify what is to be measured in IT and how to establish evaluation standards Establishing cross-country teams to break up organizational silos How organization should prepare to benefit from new outsourcing opportunities Enhancing quality and efficiency of risk management models Strategies for online positioning Role of Business Intelligence when designing and implementing new projects SPEAKERS FROM MAJOR POLISH AND MULTINATIONAL COMPANIES: Thomas Ruedesheim CIO Krzysztof Jaworski Chief Information Officer Sławomir Panasiuk Vicepresident of the Management Board Rami Baitiéh Director Organization and Systems Sławomir Pawlak IT Director Włodzimierz Hrymniak IT Director Paweł Marciniak Business Technology Manager Tomasz Matuła Head of IT Unit Krystyna Kubiak Head of Information Management Division Ryszard Dyszkiewicz Head of Group IT Tomasz Ożdżeński IT Business Relationship Manager, MD&D I N F O & R E G I S T R AT I O N F O R M : P l e a s e s e n d a n E - m a i l t o k o n t a k t @ a s m e v e n t s . p l FA X : 5 8 3 2 3 7 4 7 4 Information Technology For the first time in Poland, ASM Events, a leading company in professional training seminars and conferences, is proud to present the “CIO Summit”. The summit is dedicated in providing senior IT executives with comprehensive, tactical and impartial information, based on real case studies. For this purpose we brought together 11 representatives from high-profile companies, to share ideas and information with the audience. The CIO Summit identifies the dramatically different priorities, skills, and actions required for CIOs to earn an elevated strategic role in organizations. In times of economic crisis, CIOs must focus on winning credibility by consistently delivering results that matter to business. . Leading through influence is critical for new CIOs which are required to use their technical expertise to step up to a whole new level of enterprise leadership. This highly interactive and practical training event has been designed specifically for individuals involved in strategic decision in order to have a well-informed day-to-day approach to critical issues such as IT alignment with business objectives, outsourcing strategies, implementation of performance management or virtualization projects. We are always consequent with our philosophy of offering neutral business information. For this reason, we do not rely on consultants or IT services suppliers for our conferences. The CIO Summit aims to become an annual reference event for Polish IT professionals, for this reason we are committed to deliver the most excellent business intelligence. Do not miss the opportunity to learn from the market best practices and network with your colleagues from all around the country. See you in Warsaw on June 30 and July 1st, 2009. Nevio Boccanera Conference Director – ASM Europe WHO SHOULD ATTEND? > Chief Information Officers > IT Directors > Organization and Systems Directors > IT Managers > Technology DirectorsChief Information Officers – CIOs First Day June 30th 08:40 - 09:30 REGISTRATION 09:30 - 10:30 Strategic planning of information systems Enhance the effectiveness of the organization trough information and communication technology is the every day challenge for IT departments. At the same time, they must direct their efforts to reach a permanent alignment with business goals. · · · Thomas Ruedesheim, CIO of Allianz Polska has restated its plan for Information Systems to respond to the new Strategic Plan of the Company. He will share with the audience his thoughts and practical experience on improvement of infrastructure and operations as head of this process. 10:30 - 11:30 Alignment with business objectives and processes. Development of models and future actions planning. Keys to execute the strategy, Government Plan and Architectural Technology. Thomas Ruedesheim CIO Facing challenges: organizational development for an efficient IT Department management Shorter business cycles and complex and generally more competitive market organizations put pressure on IT departments to deliver projects of all kinds, especially in the front office. To minimize delivery times of projects and, simultaneously, reduce · How to manage the human factor to enhance service effectiveness? · · Tasks and skills deployment. Reducing costs without compromising the quality of service. costs, it is essential for the CIO to be extremely attentive to managing the organization of his department. The experience of Carrefour gives us a privileged point of view on Rami Baitiéh Director Organization and Systems a complex reorganization of roles and responsibilities inside an IT Department. 11:30 - 12:00 12:00 - 13:00 COFFEE - BREAK How to foster innovation inside the organization The current economic conditions affecting North America and Europe push more and more companies to accelerate innovation. Having the right “creative environment” and technological support capabilities is strategic and necessary to meet the challenges of the market and achieve greater competitiveness. · · · Innovation drivers: What ideas are of value? How to convert ideas into processes that apply to business? Management of innovation projects at the international level. Tangible results, ready to be popularized worldwide. Pfizer has implemented an innovation process model, based on a highly developed set of procedures. The IT Department is part of a project team in which professionals representing each one of the “Value Cycles” of the company (Medical R & D, Manufacturing, Sales & Marketing, Medical and Training) are working together to continuously bring improvements. Paweł Marciniak Business Technology Manager First Day June 30th 13:00 - 14:00 The challenges of a Shared Service Center Shared services constitute a powerful model for reducing cost, increasing quality and creating new capabilities. Ensuring that shared services deliver expected benefits is the challenge that many CIOs are facing daily. · · · The experience of Chemia.com, the shared services center for Ciech Chemical Group, gives us a privileged view of the functioning of a multifaceted IT structure that needs to be managed as an autonomous business. The business perspective: What taking into account before developing a SSC. How to design and implement a shared service center. How to be successful: identifies critical factors necessary to ensure a smooth transition from an internal IT Department to a SSC. Jarosław Jędrzejowski Dyrektor Jednostki IT 14:00 - 15:30 NETWORKING BUFFET LUNCH 15:30 - 16:30 Raising IT credibility trough performance management Measure, assess and manage results in an IT department is one of the “unfinished business” of many organizations. IT departments are being challenged to assure that their activities are aligned with overall strategic goals and delivering promised results on time and within budget. · How to generate an approximation to the evaluation of IToriented business? · How to develop and implement a system of measurement and control that enables real-time results. · Johnson & Johnson employs many efforts in the field of standards and measurement criteria in order to develop a method that guarantees effectiveness. How to identify what is to be measured in IT and how to establish evaluation standards. Tomasz Ożdżeński IT Business Relationship Manager, MD&D IT Harmonisation and Standardization: 16:30 - 17:30 The National Depository for Securities (KDPW) is the central institution responsible for the management and supervision of the depository-settlement system in relation to trading in financial instruments in Poland. The depository-settlement system is based on the highest global standards, where SOA architecture plays a major role. This important IT harmonisation and standardization project has been developed in cooperation with more than 80 companies like brokerage houses and banks. best practice from capital market · · · Create the right conditions for harmonization and standardization. Define the transformation timetable. Evaluate project opportunities and risks. Sławomir Panasiuk Vicepresident of the Management Board Second Day July 1st 08:40 - 09:30 09:30 - 10:30 REGISTRATION Breaking national IT boundaries: best practices from a Pan-European company Many Pan-European companies are thinking about business and IT strategies to become better aligned within an international environment. Organizations must consider several issues when they want to set up more unified IT architectures. Different business strategies in the countries / one global group strategy for IT - how not to block local flexibility and create competitive advantages. · · · · · Establish cross-country teams to break up organizational silos. International knowledge centers. Define a tong-term visionary IT road map, and communicate It well within the entire group. Implement a clear governance structure. Competitive advantages of polish IT departments in comparison with other countries in Europe. Ryszard Dyszkiewicz Head of Group IT Developing new outsourcing strategies 10:30 - 11:30 The need to reduce cost has become a strategic priority, especially during the current crisis scenario. CIOs are driving to re-think off-shoring and outsourcing operations and sometimes planning in-sourcing in order to choose the right solution. Nonetheless, cost reduction is not the only factor that is taken into account: To improve quality and minimize risks, companies are forced to seek more creative approaches with external service providers, asking them to become more involved. It is more and more common for suppliers to work on results and assume/share risks with customers. · · · · How to control costs and outsourcing quality. Involvement of service providers in our business strategy. Service Level Agreements. How organization should prepare to benefit from new outsourcing opportunities. Krzysztof Jaworski Chief Information Officer 11:30 - 12:00 COFFEE - BREAK Giving added value to security 12:00 - 13:00 The increasing complexity of ICT systems and their security has created multiple challenges for CIOs. Growing flows of information, sudden increase of the number of access points and outsourcing services globally are some of the challenges. · · · New threats that endanger information and business continuity. Enhancing quality and efficiency of risk management models. The impact of the growing complexity of ICT security in the organizations budget. CIO´s face a changing environment in which effectiveness of protection and its integration into the overall ICT system is essential but, at same time, should not appear as an obstruction to business or as additional costs. Sławomir Pawlak IT Director Second Day 13:00 - 14:00 July 1st Evolution and adaptation of E-business strategies Proliferation of online business requires an increasingly sophisticated technology support. Telewizja Polska simplifies and boosts relations with customers through technological innovation. It is a cornerstone of its business model and marketing. · · · Strategies for online positioning: evolving Telewizja Polska. Corporate websites, pages and e-marketing. Collaboration between departments of IS/IT and Marketing. The company is working to adapt to the profile of individual customers to encourage their loyalty and improve services. Włodzimierz Hrymniak IT Director 14:00 - 15:30 NETWORKING BUFFET LUNCH 15:30 - 16:30 How to understand and manage information in a dynamic way For one simple reason, Business Intelligence (BI) technology is now a priority for many CIOs: Many organizations hold information extremely valuable, but lack of investment obstacle the possibilities to extract value from these data. BI helps to evaluate competitors, industry trends and consumer tastes. Makro Cash & Carry has a clear strategy in place that allows having the information processed instantly, and ready to support business decisions. 15:30 - 16:30 · · Role of BI in designing and implementing new projects. · ROI of business intelligence. Infrastructure and applications: how to turn data into sales opportunities. Krystyna Kubiak Head of Information Management Division Open Debate: Evolution of the CIO’s role in the new economic scenario Real experiences and ideas sharing among speakers and delegates of the conference. MKT POL No. REGISTRATION TYPE ATTENDANCE DAY PRICE 2 DAYS OF CONFERENCE June 30th + July 1st 5,995 zł DAY 1 OF CONFERENCE June 30th 3,195 zł* DAY 2 OF CONFERENCE July 1st 3,195 zł* * Prices do not include VAT (22%) PLACE OF THE EVENT: HOTEL HYATT REGENCY WARSZAWA UL. BELWEDERSKA 23 WWW.WARSAW.REGENCY.HYATT.COM *Price includes coffee-break, lunch & documentation 58 323 74 20 [email protected] 58 323 74 74 www.asmeurope.com Atlantis Strategic Media Spain S.L. 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