celebrate public power week

anaheim public utilities
CELEBRATE PUBLIC POWER WEEK
October 2-9 is national Public Power Week, a week-long celebration
to learn about the many benefits of having a community-owned
utility that delivers low-cost and reliable energy. Join Anaheim Public
Utilities for a special showcase at the Downtown Anaheim Farmer’s
Market on Thursday, October 6, from Noon to 3 p.m. We will be
hosting a variety of activities that will include:
• Free giveaways when you spin the prize wheel
• Information on our rebates and efficiency upgrade programs
that can help conserve energy and save money
• Free rides in the utility bucket truck with a great view of the city
Be on the lookout for our field crews sporting pink hard hats to show
our support for Breast Cancer Awareness Month all throughout
October. A special insert will be included in the Orange County
Register at the end of September with details on how to enter into
our opportunity drawing to win your very own pink hard hat and
emergency toolkit. Visit anaheim.net/utilities for more information.

YOUR NEW
LANDSCAPE
WATERING
SCHEDULE
In July, the Anaheim City Council approved an ordinance to allow residents one extra day of watering which will help trees remain healthy
during warmer weather. Residents can now water their landscapes 3 days per week. Still in effect, standard sprinklers are limited to a
maximum of 8 minutes per irrigation station (see top-right). Water conservation is a way of life in California, and we encourage customers to
continue to use water wisely; every drop counts. Visit anaheim.net/savewater for more details.
SAVE MONEY AND
ENERGY WITH OUR
SUMMEREADY
PROGRAM
Anaheim Public Utilities is offering a
number of ways for residents to conserve
energy, save money, and beat the heat.
Increased rebates are available for highefficiency measures and appliances, that
can reduce home energy use by 20-50%.
With the potential for increased strains on
regional power supplies during warmer
weather, these smart choices mean
increased energy reliability for everyone.
Customers can also receive a $20 credit per
2-month billing period by reducing energy
use by 20% from July 1-October 31, 2016,
when compared to last summer's usage.
It’s simple to do; increasing thermostats to
78 degrees, using fans to pre-cool homes
during morning hours, and installing
energy-efficient appliances all reduce the
need for air conditioning. To qualify, the
account must be at the same address and
in good standing for the prior 12 months.
Please allow up to 90 days for credit to
reflect on billing statement.
For more energy saving tips, visit
anaheim.net/saveenergy.

NUEVO
HORARIO
DE RIEGO
DE PAISAJE
Los residentes ahora pueden regar su jardín/césped (zacate) 3 días por semana. Tome encuenta que rociadores estándar están limitados a
un máximo de 8 minutos por estación de riego y se deben operar antes de 9:00 a.m. o después de 6:00 p.m. La sequía no se ha acabado y
animamos a los clientes a seguir utilizando el agua sabiamente; cada gota cuenta. Visite anaheim.net/savewater para más detalles.
PROTECT YOURSELF AGAINST UTILIT Y FRAUD
Anaheim Public
Utilities customers have
recently
been experiencing a
number of
fraud calls
and visits.
Individuals
pose as City
utility employees
threatening to abruptly disconnect water
and electric services if immediate payment
is not made using cash or a prepaid card.
Know that our employees will only make
FRAUD
ALERT
courtesy calls. During these calls, customer
service representatives ask customers to call
back the authorized number listed on their
bill to make payment over the phone. Staff
will never visit businesses or homes to solicit
payment. Here are some fraud prevention
tips to keep you, family members, and
friends from becoming a victim (see right).
Please share this information.
Your safety and security is our priority, and
we encourage customers to contact us
immediately at 714.765.3300 if you suspect
fraudulent activity. For more information,
visit anaheim.net/utilitiesalert.
MYLAR BALLOON SAFET Y
Metallic (or Mylar) balloons have become more popular over the years, from parties and
celebrations to balloon releases. These balloons become extremely dangerous when they
come into contact with power lines, causing power outages and potential fires. If you
are giving or receiving these balloons, we urge you to follow these important tips:
• Avoid using metallic ribbons
• Always tie down or attach a weight to balloons to prevent them from
flying away
• Do not release balloons into the sky, especially near power lines
• Properly deflate balloons before disposing of them
If you see a balloon (or any other object) entangled in an overhead
power line, use the MyAnaheim app or call 714. 765.3300 to report
the problem immediately.
FRAUD PREVENTION TIPS
Protect your personal information
Shred bills before throwing them away
Pay over the phone using only the
authorized number on your bill
Verify all notices before making
payment
EN ESPAÑOL
POWER CONTENT LABEL
SUMMEREADY
ENERGY
RESOURCES
Anaheim Public Utilities ofrece un número de maneras para que
los residentes puedan ahorrar energía, ahorrar dinero y combatir el
calor del verano. Reembolsos aumentados están disponibles para
electrodomésticos y otras medidas de alta eficiencia seleccionadas y clientes pueden reducir uso de energía en el hogar 20-50%
cambiando a estas alternativas eficientes. Los clientes son elegibles
para recibir un crédito de $20 por cada periodo de 2 meses de
facturación si han reducido consumo de energía por un 20% de julio
1 o a octubre 31, 2016 en comparación con el uso del verano pasado.
Para calificar, su cuenta debe estar en la misma dirección y en buena
condición por los 12 meses anteriores. Por favor espere hasta 90
días para que el crédito aparezca en su estado de cuenta. Para más
consejos de cómo ahorrar energía, visite anaheim.net/saveenergy
2015
ANAHEIM
POWER
MIX
Eligible Renewable1
2015
ANAHEIM
GREEN
POWER
PROGRAM
POWER
MIX
33%
100%
2015 CA
POWER
MIX⁴
22%
Biomass and waste
15%
0%
3%
Geothermal
6%
14%
4%
Small hydroelectric
0%
0%
1%
Solar2
0%
0%
6%
Wind
11%
86%
8%
Coal
37%
0%
Large Hydroelectric
2%
0%
5%
PROTEGASÉ CONTRA EL FRAUDE
Natural Gas
22%
0%
44%
Nuclear
0%
0%
9%
Recientemente, el Departamento de Anaheim Public Utilities ha
tenido muchos casos de llamadas y visitas fraudulentas. Algunos
individuos se hacen pasar por empleados de la Ciudad, amenazando con desconectar abruptamente los servicios de agua y
electricidad si no se recibe un pago en efectivo o con una tarjeta
prepagada. Por favor tome en cuenta que nuestros empleados
nunca harán llamadas no solicitadas a clientes, pidiéndoles
información de pago por teléfono, así como tampoco harán visitas
a negocios u hogares para solicitar pagos. Estos son algunos consejos de prevención para prevenir que usted, sus familiares y amigos
sean víctimas de fraude. Por favor, comparta esta información.
Other
0%
0%
0%
Unspecified sources
of power3
TOTAL
7%
0%
14%
100%
100%
100%
§
§
§
• Proteja su información personal.
• Eche las facturas al triturador de papel antes de tirarlas a la
basura.
• Pague por teléfono utilizando sólo el número listado en su
factura.
• Verifique todas las notificaciones antes de hacer un pago
inmediato.
Su seguridad es nuestra prioridad, y pedimos que nos contacte
inmediatamente al 714.765.3300 si tiene sospechas de alguna
actividad fraudulenta. Para más información, visite anaheim.net/
utilitiesalert.
We realize that some of the events listed in our newsletter may not reach you in
time, due to the timing of our billing cycles. However, in an effort to reach as many
customers as possible, we want to share these events with you. We encourage you
to visit anaheim.net/utilities, as well as facebook.com/anaheimutilities for the
latest on our upcoming events, workshops, and public outreach efforts.
6%
1Annual levels of renewables procurement vary from year to
year, and are not necessarily representative of the utility's
compliance status with the State's Renewables Portfolio
Standard (RPS) Program.
2Label does not include approximately 33,000 MWhs ( ~1.5%)
of solar electricity generated from customer rooftop installations and Utility Owned Solar.
3"Unspecified sourcest of power" means electricity from transactions that are not traceable to specific generation sources.
⁴Percentages are estimated annually by the California Energy
Commission based on the electricity sold to California
consumers during the previous year.
For specific information about this electricity product, contact:
City of Anaheim | 714-765-4252
For general information about the Power Content Label, contact:
California Energy Commission | 1-844-217-4925
www.energy.ca.gov/pcl
IMPORTANT NUMBERS
Customer Service
714.765.3300
TDD Line (Deaf and Hearing-impaired)
714.765.5125
Business & Community Programs
714.765.4250
PowerWatch (current energy conditions)
714.772.5818
Electric & Water Theft Hotline
714.765.5187
Citywide Information Hotline
714.765.4311