Tuesday 8th October 2013.indd
Transcripción
Tuesday 8th October 2013.indd
TRAVEL DAILY ASIA TRAVEL DAILY INDIA TRAVEL DAILY UK CRUISE NEWS UK www.traveldailymedia.com/me Tuesday 8th October 2013 ▶ P1 REGIONAL VIEW FACE 2 FACE EYE ON AMERICA Yas Island partners with Expedia... READ MORE Travel Daily Middle East talks to Anthony Worrall, General Manager, Crowne Plaza London – The City... READ MORE An overview of the latest developments in the region... READ MORE Australia’s premium airline, now flying from Dubai. To book a great Qantas deal call 04 389 8111. Dubai Holding, Emaar Properties sign JV to develop The Lagoons Project to showcase the Dubai Twin Towers... D Travel Daily China launches today! ubai Holding and Emaar Properties PJSC have inked a joint venture agreement to develop The Lagoons within Mohammed Bin Rashid City (MBR City). A master-planned city for tomorrow is spread over an area of six million sq metres (over 1,482 acres). The project will bridge modernity with tradition. In a joint statement, Mohamed Alabbar, chairman of Emaar Properties, and Ahmad Bin Byat, chief executive officer of Dubai Holding, said: “His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, constantly reminds us that Dubai has achieved less than 10% of its development potential. Dubai has always been a forward-looking city, and we look forward jointly to launch projects that are important to boost the city’s future development.” The project will be a new catalyst for growth and create robust opportunities for commerce and entrepreneurship. At the heart of the project is The Dubai Twin Towers, a mixed-use iconic development that defines a new skyline for the city, and is envisaged to join the rank of the world’s skyscrapers. The fully integrated community will have a central business district, an entrepreneurial zone, cultural amenities, residences, premium and affordable luxury hotels, educational facilities, healthcare centres, a waterfront shopping mall and a wide range of leisure choices. The ‘green’ theme will further resonate in several environmentalfriendly features including ecoresorts, water features, and gardens. A number of small marinas will also be developed across the waterfront. Click here for full story Yas Island partners with Expedia T ravel Daily Media Group is delighted to announce the launch of a brand new daily e-magazine to serve the world's fastest-growing travel |market - China. Launching today, on the auspicious date of 8 October 2013, Travel Daily China has been developed in partnership with Shanghai-based Travel World China in response to the growing interest in Travel Daily's news from the Chinese market. The new publication is designed especially for the Chinese-speaking travel trade. Published from Monday to Friday, Travel Daily China will cover a wealth of news from mainland China, Hong Kong, Macau and Taiwan, along with key global stories, all written in simplified Chinese. Click here for full story Y as Island recently partnered with Expedia to showcase its varied activities all on one consolidated platform. The six-month campaign on Expedia.com targets the GCC, US markets and Expedia.co.uk, which commenced on 30 September 2013. The promotion is aimed at people who are looking to travel the first time and also repeat visitors looking Advertise with TDME today! Email us at [email protected] for holiday options in the UAE. Karim El Guanaini, vice president of Yas Island Destination Management, said: “We look forward to reaching out to a wider audience who have shown an interest in visiting the UAE. The online booking market has become a vital component of today's travel industry dynamics. Through this platform, we will be able to showcase more attraction options encouraging travelers to make the UAE their destination of choice.” As part of the campaign, Expedia will host the first Destination activities store of its kind, the Yas Island Abu Dhabi Store showcasing the offerings, attractions, events and entertainment on Yas Island. Click here for full story Editor: Charmaine Fernz Regional Director: Paul Adams | Editor-in-Chief: Mark Elliott TRAVEL DAILY ASIA TRAVEL DAILY INDIA TRAVEL DAILY UK CRUISE NEWS UK www.traveldailymedia.com/me Tuesday 8th October 2013 ▶ P2 Etihad flies three million passengers in three months Abu Dhabi gets Hilton’s Doubletree Brand Scheduled to open in early 2017... H ilton Worldwide has introduced the first DoubleTree by Hilton hotel to Abu Dhabi. The announcement was made following the signing of a management agreement with Reliable Property Investment. The new hotel will be located at Masdar City in Abu Dhabi. The 316-room DoubleTree by Hilton Abu Dhabi Masdar City will comply with the environmental ethos of Masdar and seek to secure the ‘Estidama 3-pearl’ rating. Estidama, which is Arabic for sustainability, is the UAE equivalent to the globally-recognised LEED programme. Rudi Jagersbacher, president, Hilton Worldwide Middle East & Africa said: “Masdar City in Abu Dhabi is developing into an exciting model of green living and with a strong and growing community of L- R: Chr is tian Grage, v ice pres ident , H ilton Wor ldwide A rabian Penins ula wit h S heik h A hm ed A l N ahyan, owner, Reliable Proper t y I nv es t m ent E global businesses, residences and educational institutions. It is an ideal location for us.” DoubleTree by Hilton Abu Dhabi Masdar City will feature a mix of rooms and suites with meeting and event space, a business centre and a choice of bars and restaurants. The hotel, which is scheduled to open early 2017, will also include an outdoor pool, a health club and Hilton Worldwide’s exclusive spa concept, Eforea. According to Tourism Culture Authority for Abu Dhabi, Abu Dhabi for the first half of 2013 had guest arrivals from January-July topping 1.5 million – a 10% increase on the same period in 2012. Click here for full story tihad Airways carried more than three million passengers in the third quarter of 2013, as the carrier's rapid growth continued. The Abu Dhabi-based airline handled a total of 3.04m passengers from July to September 2013 - 11% more than the 2.75m it carried in the same period last year. This boosted passenger revenues to US$1.03 billion, 10% more than Q3 2013 and the first time Etihad has exceeded US$1bn for a quarter. Average cabin load factors remained at a strong 81%. In the first three months of the 2013, Etihad has now carried 8.6m passengers, 13% more than the same period last year, while passenger revenues have increased 12% to US$2.85bn. Etihad now operates a fleet of 83 aircraft. Click here for full story Travel Daily Media IS GROWING! Travel Daily Media, the travel industry’s favourite Travel Trade Emagazine, needs talented sales professionals to join our fast-expanding team. We are seeking motivated, sales-driven people to drive our expansion across Middle East and UK. Vacancies: Requirements: Sales Managers (x2) London Sales Managers (x2) Dubai Minimum 12 months experience in a media sales environment Proven sales record and a genuine passion for sales Must possess excellent communication skills and have the ability to build amazing client relationships Ability to self-manage Ability and willingness to travel Role: Advertising sales for online travel trade across our 6 Travel Trade publications Developing key advertising contacts within the airline, hotel and other travel/tourism sectors Developing network of reader contacts within the travel & tourism industry Representing company at Global travel trade shows and other industry events Advertise with TDME today! Email us at [email protected] Reward: Salary dependent on experience + generous commission structure Send your resume to Managing Director & Publisher: [email protected] Editor: Charmaine Fernz Regional Director: Paul Adams | Editor-in-Chief: Mark Elliott TRAVEL DAILY ASIA TRAVEL DAILY INDIA TRAVEL DAILY UK CRUISE NEWS UK www.traveldailymedia.com/me Tuesday 8th October 2013 ▶ P3 FACETOFACE Travel Daily Middle East talks to Anthony Worrall General Manager, Crowne Plaza London – The City • How the year has been panned out for the Crowne Plaza London – The City? The year has been good so far. However, it is important to highlight that our owner is the Galadari family, who originate from Dubai and is very dedicated to the property. He is a British citizen and works very hard ensuring that we have the right level of investment. In his view, it is important to pitch the hotel as a luxury sector in order to ensure we are delivering every business and relation need. He is of the opinion that the hotel provides the right environment for its guest with a keen emphasis on service. This year working alongside with the owner, we have opened the Champagne and Cigar Terrace Voltaire. This venue caters to a shortage in London of what we would call a true cigar venue. We were able to launch the venue following the UK law. The new venue offers our guests a luxury food and beverage environment while specialising in cigars. • What are the key new developments in the property? Following the launch of Voltaire, we have equally invested through-out our public areas and the main half bathrooms. Just 18 months ago, our owner invested a substantial amount into the bedroom product. We are continuously looking for ways to develop the food and beverage offering. In this regard, this year, with a focus on high quality and standard, both of our restaurants have also had investments. We launched a new Italian outlet – Diciannove which is 19 in Italian. The restaurant also takes its name from the famous address of 19 Blackfriars which is a famous address in London. We have high standards of cuisine in Diciannove. All menus are authentically sourced and the same goes for the produce. The food actually originates from Italy and all of our chefs are Italian. The focus with our restaurants is that we are able to give our guests a choice of international cuisine. We offer a taste of British and French cuisine within our two bars – ‘The City Lounge’ and ‘Voltaire’. Both menus also have a little bit of American too. Our Italian restaurant also caters to the Mediterranean taste. We then had an ambition to offer real Chinese cuisine. This was presented at our Chinese Cricket Club which adopted a Szechuan-style cuisine. Here we use a little more garlic, spices and red chilli which come from the region within China. These spices give the food offered an explosion of taste and flavour. As the name suggest, Chinese Cricket Club, is just a different twist on the cuisine but also highlights the owner’s passion for cricket as a sport. We are also major partners and sponsors of the Oval Cricket grounds. So it became interesting to merge his love for cricket and love for international cuisine. • What is the percentage of business versus leisure to the hotel? This is an interesting take as five to 10 years ago, the square mile was always predominantly known for business. London has had such an explosion over the last five years and probably, even more in the last 12 months post the Olympics. This side of London has become a part of central London, so during mid-week it lends itself to the business world while also connecting to the city and Westend, canary wharf - keeping us directly in the middle. With all these factors, we are mid-week a corporate business hotel. However what is exciting is that over the last 12 months we have really been able to demonstrate our offerings catering to leisure guests. • What are the locational advantages of the hotel? London’s Theatreland is just 10 minutes by foot from our hotel. We also have a picturesque skyline covering the river Thames, Embankment and South Bank within the city. St Paul’s cathedral is just a five minute walk from the hotel. Shopping opportunities are within reach with the One New Change shopping complex offering designer brands and high street shopping. These are less crowded areas from Oxford street. One can also go down to the Olympic parks and the Westfield Shopping centre which is just 5-10 minutes away. So, having all these offerings literally at our doorstep, has given the hotel a completely different pitch. These close attractions blend in well with my desire to be to tap into destinations such as the Middle East. • Having mentioned that you are looking at other markets, what are your plans for this year? I am of the opinion that before you open yourself to any other business; you have to show them that you completely understand their culture. It is also important for me to create service training programs. This demonstrates that my team members are ready to receive guests from Middle East, Far East or even Australia. We have been preparing internally with regards to new markets and their cultures. It is also necessary that we visit the destination we are trying to tap because trying to imagine it from London is completely different. Our ambition now is to travel extensively within the Middle East to understand this market. • How is the hotel preparing to cater to the Middle Eastern guests’? We are working very closely to understand the Middle East market. We will also be flying one of our chefs to work with a chef in the Middle East. This will give our chef an idea of the local products used in serving the local delicacies. Little gestures like placing a discreet arrow in the bedroom draw showing them the direction of prayer. In addition to preparing for the Middle East guests, our plan is also to visit the region across a seven to 10 day trip. We are looking at visiting Dubai, Abu Dhabi, Qatar, Bahrain, Kuwait and Saudi Arabia. We would be looking at pre-determined appointments which are respectful rather than just causal walk-ins. We are working on this Middle East trip strengthen and establish a longer relationship with the region. Advertise with TDME today! Email us at [email protected] • What is the percentage of Middle East guests to the hotel? The time we really looked at tapping into the Middle East market was from last summer. Ramadan came back much stronger to London this year. It is our responsibility that we give our Middle East guests reason why they should explore beyond the norm. For all too long now, hotel addresses like the Park Lane have been a regular for the Middle Eastern guest. It is up to the hotelier and their chain to showcase the hotel product. We have two focussed objectives for the Middle East market –proactively inform the market that we are ready to cater to Middle east guests and secondly, proactively go out there and pitch for it. • Which are your top global performing markets? It is certainly the US, Spanish and Italians are also travelling to London. The Irish market is not there yet but it is only a matter of time. Interestingly, we had a guest from South Korea stay with us across seven nights a week for eight months. Our guests list is very diverse. We are geared up for long-stay guests. However, we are not going for volumes. We want our guests to feel very exclusive especially the Middle East guests. • What is the percentage of repeat visitors? During mid-week it is quite high. We have regulated relationships in place with some of our clients wherein we have guests staying with us for up to four to five nights a week. So, the average length of stay is about a 2.5% during the week but weekends are higher. • Which are the other emerging or key markets you are looking at tapping? India would be a key market for us. However, Middle East is our top priority. The region takes business seriously and has some of the best service and hotels in the world. • Would there be any new developments or refurbishments? We are in a very exciting design stage of a bespoke eight floor Skybar and restaurant. We will be adding an additional five-star food and beverage experience. We have just received news that our planning application and list of heritage is approved. From this point on, I will work closely with our owner and interior designer on the project to come up with a very exciting cuisine and beverage option for London. It could arrive in 2014 but certainly 2015 at the very latest. Views from the Skybar will include a combination of Tate Modern and St Pauls including new the Gherkin, The Shard and much more. We will also enhance the reception and lobby space. Click here to read online! Editor: Charmaine Fernz Regional Director: Paul Adams | Editor-in-Chief: Mark Elliott TRAVEL DAILY ASIA TRAVEL DAILY INDIA TRAVEL DAILY UK www.traveldailymedia.com/me CRUISE NEWS UK Tuesday 8th October 2013 ▶ P4 Get the news as it happens Follow us on facebook facebook.com/traveldailymedia Thomas Cook sells Middle East businesses T homas Cook has sold off its Egyptian and Lebanon based companies for GBP6.5 million. The two businesses have been sold to Bahrain-based Yusuf Bin Ahmed Kanoo (Holdings) Co WLL through the sale of Thomas Cook Overseas Limited. The businesses dealt with outbound travel from Egypt and Lebanon as well as foreign exchange services. It does not impact holidays sold to the countries from the UK. The sale is part of a series of measures to turn around Thomas Cook, which has seen a transformation under new chief executive Harriet Green. Click here for full story Abacus seals Malindo Air content Pictured (f ro m l e ft ): Ab d u l Manaf A bd Rahman, managing director of A bacus Dist ri b u ti o n Syste m s i n Malays ia; Ho Hoong Mau; Chandran Ram a M ut hy ; a n d Rav i Chandran, commercial director of M alindo A ir ★ Work starts on new Houston international hub Construction work has commenced on a new international terminal at Houston's William P. Hobby Airport. The new five-gate facility, which will cost US$156 million to develop, will accommodate Southwest Airlines' international flights, focusing on routes to destinations in the Caribbean, Mexico and northern South America. The new terminal project, which is being fully-funded by Texas-based Southwest, also includes and expansion to the existing security checkpoint and upgrades to the ticket counter area. ★ Delta adds Seattle services Delta Air Lines will expand its domestic operations at Seattle-Tacoma International Airport - its so-called 'Asian Gateway'. From 29 March 2014, the airline will add six new daily flights between Seattle and San Francisco, rising to seven on 5 June. It will also mount two additional flights between Seattle and Las Vegas from 6 January 2014, for a total of three daily flights, rising to five on 1 April. Finally, two additional flights between Seattle and Los Angeles will begin on 5 June 2014, for a total of five daily flights. ★ Hyatt expands in Florida A bacus International has signed a new distribution partnership with Malaysia’s Malindo Air. The deal marks the latest stage in the travel technology company's expansion in the Asian low-cost carrier market, and will enable all Abacus-connected travel agents in Asia to access Malindo's fares and inventory, along with ancillary products. “Travel agents now have… the ability to book ancillary services, such as in-flight movies, snacks, extra baggage,” explained Malindo's CEO, Chandran Rama Muthy. “As we expand our fleet and routes beyond the ones we currently operate, travel agents on the Abacus system can expect to get immediate access to the most comprehensive range of fares, schedules and inventory.” Abacus revealed that its LCC bookings increased 80% during the first half of 2013, compared with the same period in 2012, reflecting the sector's expansion and a series of new LCC deals for Abacus. Click here for full story Jazeera Airways, Travelport ink global content partnership T ravelport and Jazeera Airways recently renewed their global full content agreement. The new agreement will ensure Travelport GDS users have accessible content from the airline in Kuwait. In addition to the new content deal, Jazeera Airways will also subscribe to Travelport Sponsored Flights Advertising™*, a tool which enables carriers to place flights in a separate area for optimum visibility. This new initiative can promote new destinations or expanded service on existing routes. “This new agreement will enable Jazeera Airways to continue building on its strong partnership with the industry across the region. Having a solid distribution strategy is a key element in continuing our strategic growth across the Middle East,” said Rafiq Boghdady, VP sales at Jazeera Airways. Elaborating further Will Owen Hyatt has added two more hotels in Florida. This month, the company acquired the Peabody Orlando Hotel for US$717 million, and has rebranded it as the Hyatt Regency Orlando. The huge property has 1,641 rooms, a 2,000m² spa, four F&B outlets, three swimming pools and more than 29,000m² of meeting space. Meanwhile Hyatt has also signed a deal to develop the 105-room Hyatt South Beach in Miami. Due to open in 2015, the property will be located on Miami’s famous Collins Avenue. ★ United launches new seats United Airlines has unveiled a new seat design, to be rolled out across routes in the US, Canada, Central America and the Caribbean. The new economy and premium economy seat features leather covers, ergonomic and supportive cushioning and additional seat-back storage space. It will also weigh less than standard seats. The new seat will initially be rolled out on the Bombardier CRJ700 aircraft by SkyWest Airlines, but United eventually plans to install 60,000 seats on more than 500 aircraft. ★ Alaska Airlines orders Boeing 737s Hughes, Travelport’s senior director, supplier services, Middle East and Africa said: “Working with low-cost carriers is a key part of our business strategy and this enhanced agreement will allow Jazeera Airways to take full advantage of Travelport’s global reach.” Click here for full story Advertise with TDME today! Email us at [email protected] Alaska Airlines has placed an order for five more Boeing 737-900ERs. The order, valued at US$481 million at list prices, continues Alaska Airlines' fleet expansion, adding to the carrier's existing fleet of 127 Boeing 737-series aircraft. The B737-900ER is the largest of the B737 series, offering 181 seats in two-class cabin configuration, with 16 seats in business class and 165 in economy. With this order, Alaska Airlines now has outstanding orders for 72 B737s - 35 B737-900ERs and 37 B737 MAX aircraft. Editor: Charmaine Fernz Regional Director: Paul Adams | Editor-in-Chief: Mark Elliott TRAVEL DAILY ASIA TRAVEL DAILY INDIA TRAVEL DAILY UK CRUISE NEWS UK www.traveldailymedia.com/me Tuesday 8th October 2013 ▶ P5 Read TDME with Adobe Reader 10.1.3 Having trouble downloading TDME? Read our daily e-news magazine with the latest version of Adobe Reader – CLICK HERE to downloaded Adobe Reader 10.1.3 for free. Gulf Air, Rotana welcome Kuwait agents QUOTE OF THE DAY “Masdar City in Abu Dhabi is developing into an exciting model of green living and with a strong and growing community of global businesses, residences and educational institutions. It is an ideal location for us” Rudi Jagersbacher, president, Hilton Worldwide Middle East & Africa CEB flies to Dubai C ebu Pacific (CEB) operated its first long-haul flight to Dubai. The daily non-stop nine-hour Manila-Dubai service has made its mark in short-haul regional and domestic operations. Data from the Philippine Overseas Employment Administration shows that UAE ranks second to Saudi Arabia in terms of number of land-based new hires and rehires. In 2012, there were 259,546 land-based workers deployed to UAE. Click here for full story HajjSalam Smartphone app launched G ulf Air along with Rotana Hotels recently sponsored a familiarization trip to Bahrain and Dubai for Kuwait-based travel agents. The selected agents were showcased the airline’s onboard product and service offering, including the Falcon Gold Lounge in Bahrain International Airport. They also visited Rotana’s signature properties in both Bahrain and Dubai. US could resume direct Iran flights Water activities launched at irect flights between the US D and Iran could resume, aviation Ramada Ajman authorities in the Middle Eastern country have suggested. Iran's IRNA news agency reported the head Civil Aviation Organisation of Iran, Hamid-Reza Pahlevani, as saying that the resumption of direct flights to the US is on the government's agenda. New York was cited as a possible destination. Relations between the US and Iran have thawed recently, following a direct telephone call between Iranian president Hassan Rouhani and Barack Obama. But the launch direct flights between the US and Iran would mark a major diplomatic breakthrough. Neither country has flown to the other since Iran's Islamic Revolution in 1979. New Singapore MRT line to open in December T he new Downtown Line rail network on Singapore's MRT network will open on 22 December 2013, the country's transport minister, Lui Tuck Yew, revealed yesterday. In the first phase of development, the Downtown Line will connect to six stations - Bugis, Promenade, Bayfront, Downtown, Telok Ayer and Chinatown. But once fully opened in 2017, the line will extend 42km from the Changi Expo to Bukit Panjang, connecting 34 stations, including stops at the Botanical Gardens, Little India and Fort Canning. This will make it Singapore's longest driverless MRT line. Once fully operational, the Downtown Line is expected to carry up to half a million passengers every day. R amada Hotel & Suites Ajman inked a deal with Maxoel Yachts to provide a range of water leisure attractions for its guests. Maxoel Yachts offers a range of water leisure facilities including motorized and nonmotorized water sports, passenger yacht and boat rent services to guests of both Ramada Hotel and Suites Ajman, and Ramada Beach Hotel Ajman. Iftikhar Hamdani, general manager, Ramada Hotel and Suites Ajman, said: “This partnership will provide more reasons for guests to have a memorable stay in Ajman. These activities will also help promote Ajman as a tourist destination.” D According to Hamdani, the two properties are expecting to host 1,000 tourists per day from CIS, Turkey and Germany towards the last quarter of the year. With the new facilities, guests are given more leisure options during their stay. Some of the water activities offered include banana boat, floating lounge, jet ski, and more. Click here for full story ubai-based Hajjnet has recently launched the regions’ first smart phone app for pilgrims during Hajj. The application has features that can run without a live Internet connection while at the same time offering pilgrims real-time, location and process based support. The app also provides guidance in every step and in real-time. Features include prompting pilgrims to read or hear the appropriate prayers at the right time and place; counting number of circuits made around the Kaaba; and full camera, map and Social Media integration. Click here for full story Five new Germany hotels signed I nterContinental Hotels Group (IHG) has announced plans for five new hotels in Germany in a new franchise agreement with Bierwirth & Kluth Hotelmanagement GmbH. The first hotel already signed under the deal is the Holiday Inn Hamburg – City Nord (pictured) with a Hotel Indigo, Crowne Plaza, Holiday Inn and Holiday Inn Express to open in the next few years. IHG plans to double its Germany portfolio by 2020 to have more than 120 properties in the country. “Germany is a priority market for IHG and we see significant headroom for growth there. Multiple development agreements are proving to be a success in Germany and we’re really excited Advertise with TDME today! Email us at [email protected] to be working with Bierwirth & Kluth Hotelmanagement GmbH for the first time on this latest deal. We remain committed to working with experienced and reputable investor and owner partners for the long-term in order to achieve high-quality, sustainable growth,” said IHG’s chief development officer Robert Shepherd. Editor: Charmaine Fernz | Editor-in-Chief: Mark Elliott Regional Director: Paul Adams Travel Daily ME is a publication of Travel Daily Media Limited (UK). All content is fully protected by copyright law. Written permission from the Editor-in-Chief Mark Elliott ([email protected]) is required to reproduce any material. While every care has been taken in the preparation of Travel Daily Asia no liability can be accepted for errors or omissions. Content is published in good faith. Responsibility for editorial comment is taken by Charmaine Fernz.