Social Services Agency Food Stamp Recertification
Transcripción
Social Services Agency Food Stamp Recertification
County of Orange Bid 017-976001-GH Solicitation 017-976001-GH Social Services Agency Food Stamp Recertification Packets Bid designation: Public County of Orange 11/19/2013 11:22 AM p. 1 County of Orange Bid 017-976001-GH Bid 017-976001-GH Social Services Agency Food Stamp Recertification Packets Bid Number Bid Title 017-976001-GH Social Services Agency Food Stamp Recertification Packets Bid Start Date Bid End Date Nov 18, 2013 8:06:56 AM PST Nov 20, 2013 1:00:00 PM PST Question & Answer End Date Nov 19, 2013 12:00:00 PM PST Bid Contact Gloria C Horton Deputy Purchasing Agent-Buyer I 714-834-6884 [email protected] Contract Duration Contract Renewal One Time Purchase Not Applicable Prices Good for Not Applicable Standard Disclaimer The County of Orange is not responsible for and accepts no liability for any technical difficulties or failures that result from conducting business electronically. Bid Comments THE COUNTY OF ORANGE, COUNTY EXECUTIVE OFFICE - INFORMATION TECHNOLOGY (CEO-IT)/PUBLISHING SERVICES DEPARTMENT IS SOLICITING BIDS FOR A ONE-TIME PURCHASE AND DELIVERY CONTRACT FOR PRINTING AND BINDERY OF THREE SOCIAL SERVICES AGENCY FOOD STAMP RECERTIFICATION PACKETS: PROJECT #1. FOOD STAMP RECERTIFICATION PACKET (ENGLISH VERSION) PROJECT #2. FOOD STAMP RECERTIFICATION PACKET (SPANISH VERSION) PROJECT #3. FOOD STAMP RECERTIFICATION PACKET (VIETNAMESE VERSION) BASIS OF AWARD: ALL OR NONE PLEASE SEE ATTACHED PRINTING SPECIFICATIONS (ATTACHMENT A) FOR DETAIL PROJECT INFORMATION. ALL QUESTIONS PERTAINING TO THIS INVITATION FOR BID (IFB) MUST BE SUBMITTED THROUGH BIDSYNC; ANY COUNTY RESPONSE RELEVANT TO THIS IFB OTHER THAN THROUGH OR APPROVED BY CEO-IT/PURCHASING DIVISION IS UNAUTHORIZED AND WILL BE CONSIDERED INVALID. ALL BID RESPONSES SHALL BE SUBMITTED THROUGH BIDSYNC AND THE FOLLOWING MUST BE COMPLETED IN ORDER FOR BID TO BE VALID: 1. COUNTY OF ORANGE COVER SHEET 2. SIGNATURE PAGE 3. COMPANY PROFILE 4. REFERENCES 5. CHILD SUPPORT ENFORCEMENT WEB FORM 6. BIDSYNC PRICING ALL THREE PROJECTS MUST BE DELIVERED ON OR BEFORE DECEMBER 16, 2013, 3:30 PM (PST), TO PUBLISHING SERVICES AT THE ADDRESS LISTED BELOW: COUNTY OF ORANGE CEO-IT/PUBLISHING SERVICES ATTN: TBD 1300 S. GRAND AVE., BLDG. A SANTA ANA, CA 92705 REFERENCE #: P1055787 - FSR PACKET ENGLISH/P1055788 - FSR PACKET SPANISH/P1055789 - FSR PACKET VIETNAMESE THE WINNING VENDOR SHALL PROVIDE ELECTRONIC PROOFS TO THE COUNTY. THE COUNTY WILL ACCEPT DELIVERY OF ALL THREE PACKETS ON SEPARATE DAYS AS LONG AS THEY ARE ALL DELIVERED BY DECEMBER 16, 2013, 3:30 PM (PST). Item Response Form Item 017-976001-GH--01-01 - FOOD STAMP RECERTIFICATION PACKET (ENGLISH VERSION) Quantity 15925 set Unit Price 11/19/2013 11:22 AM p. 2 County of Orange Delivery Location Bid 017-976001-GH County of Orange 025 - PUBLISHING SERVICES/PAPER 1300 S GRAND AVE BLDG A SANTA ANA CA 92705 Qty 15925 Description FOOD STAMP RECERTIFICATION PACKET (ENGLISH VERSION) Item 017-976001-GH--01-02 - FOOD STAMP RECERTIFICATION PACKET (SPANISH VERSION) Quantity 8925 set Unit Price Delivery Location County of Orange 025 - PUBLISHING SERVICES/PAPER 1300 S GRAND AVE BLDG A SANTA ANA CA 92705 Qty 8925 Description FOOD STAMP RECERTIFICATION PACKET (SPANISH VERSION) Item 017-976001-GH--01-03 - FOOD STAMP RECERTIFICATION PACKET (VIETNAMESE VERSION) Quantity 3350 set Unit Price Delivery Location County of Orange 025 - PUBLISHING SERVICES/PAPER 1300 S GRAND AVE BLDG A SANTA ANA CA 92705 Qty 3350 Description FOOD STAMP RECERTIFICATION PACKET (VIETNAMESE VERSION) 11/19/2013 11:22 AM p. 3 County of Orange Bid 017-976001-GH County of Orange ± Bidder Instructions 1. DEFINITIONS: a. "Bid" means an offer, made in response to a solicitation to perform a contract for work and labor or to supply goods or services at a specified price, whether or not it is considered a "sealed bid" or results in award of a contract to a single or non-competitively bid contract. b. "Bidder" means a supplier who submits a bid to the County in response to a solicitation. c. "Solicitation" means the process, by whatever name known or in whatever format used, of notifying prospective bidders that the County wishes to receive bids for furnishing goods or services. d. "Supplier" means a business entity, bidder, offeror, vendor or contractor. e. "County" means the County of Orange. 2. SUBMISSION OF BIDS: a. Bids must be hand delivered or sent via U.S. Mail or common carrier unless another method is specifically authorized in the solicitation. b. Where a "sealed" bid is required, each bid shall be separately sealed inside an envelope and must be signed and received by the closing time and date specified, and on the forms furnished by the County to be considered for award. c. The bidder is solely responsible for ensuring that the full bid is received by the County in accordance with the solicitation requirements, prior to the date and time specified in the solicitation, and at the place specified. The County shall not be responsible for any delays in mail or by common carriers or by transmission errors or delays or misdelivery. d. Bids received after the bid closing date and time will be considered nonresponsive. e. If no time for receipt of bids is specified in the solicitation, the bid shall be due by the close of the business day on the date indicated. Close of the business day shall be 5:00 p.m. All times are Pacific Standard Time (PST). f. Generally, sealed bids will be opened and read on the due date unless another date and time is specified in the solicitation or any addendum thereto or the reverse auction terms and conditions are included in the solicitation. When a County Agency/Department facilitates a reverse auction, all bids shall remain confidential before and during the auction. Information is not public, including the number and names of the responders, until the Notice of Intent to Award or contract award is published, whichever occurs first. g. Faxed bid responses will NOT be allowed. h. All bids received by the County and opened are subject to disclosure under the California Public Records Act, and other applicable law. i. It is preferred that bids/proposals be submitted electronically at www.bidsync.com , unless otherwise stated in the bid packet. If responding to this solicitation through BidSync, the electronic version of the bid response will prevail. The County of Orange is not responsible for and accepts no liability for any technical problems that result from conducting business electronically. j. The County shall not be liable for any expenses incurred by potential Bidders in the preparation or submission of their bids. The County shall not, in an event, be liable for any pre-contractual expenses incurred by Bidders prior to the date of award and execution, if any, of the Contract. Pre-contractual expenses are defined as expenses incurred by the Bidder in: a) preparing its bid in response to this IFB; b) submitting that bid to the County; c) negotiating with the County any matter related to the Bidder's bid; and d) any other expenses incurred by the Bidder prior to the date of award and execution, if any, of the Contract. k. Bids are not to be marked as confidential or proprietary. The County shall refuse to consider any bid so marked. Additionally, all bids shall become the property of the County. The County reserves the right to make use of any information or ideas in the bids submitted. l. If clarification of this IFB is considered necessary, a written addendum shall be issued. Oral statement(s) concerning the meaning of the contents of this IFB by County personnel or any other person is (are) unauthorized and should not be relied upon. All inquiries concerning this IFB should be directed to the assigned DPA (Deputy Purchasing Agent) per the instructions in the IFB. m. Bidders shall be solely responsible for any errors or omissions in their bids. Any discrepancies in numbers or calculations shall be interpreted to reflect the lowest price to the County . n. The Model Contract contained in this solicitation is the Contract proposed for execution. Negotiations may or may not be conducted with the finalists; therefore, the response submitted should contain Offeror's most favorable terms and conditions, since the selection and award may be made without further discussion. Any exceptions to the terms and conditions made by any Offeror after submission of its response may result in elimination from further consideration . o. Any exceptions to the County's terms and conditions must be clearly stated in responses to this solicitation. Any exception must include the details of the exception and the reasons for it. The County reserves the right to disqualify vendors taking exception to its terms and conditions. Vendors taking exception after notice of award will be disqualified from award of contract. 3. SOLICITATION ADDENDUM (ADDENDA): a. The County of Orange does not guarantee that you will receive the addenda to this solicitation unless you received notification of this solicitation by e-mail from BidSync on behalf of the County of Orange. Bidders registered on BidSync will receive an email notification when an addendum has been created. A link to the County of Orange's online bidding web site can be found at: http://egov.ocgov.com/ocgov/Procurement/Open%20Bids. It is the Bidder's responsibility to request all additional information and/or modifications to this solicitation. b. In the event that the solicitation is revised by an addendum, supplier shall submit the original solicitation and any addenda that the buyer requires to be submitted. 11/19/2013 11:22 AM p. 4 County of Orange Bid 017-976001-GH q c. Price(s) offered shall reflect all addenda issued by the County. Failure to do so will permit the County to interpret the bid to include all addenda issued in any resulting contract. 4. PRICES: a. All prices and notations must be typewritten. b. All prices must be bid in U.S. currency. c. Unit prices may not be more than four (4) places to the right of the decimal point. For example, a unit price of $.56726 each would exceed this limitation. Unit prices which exceed this limitation will automatically be truncated to the fourth decimal place for both evaluation and award purposes. Using the example just cited, the "6" at the end of the unit price would be truncated (i.e., dropped off) leaving a unit price of $.5672 each. d. An error in the bid may cause the rejection of that bid; however, the County may at its sole option retain the bid and make certain arithmetic corrections. In determining if a correction will be made, the County will consider the conformance of the bid to the format and content required by the solicitation, and any unusual complexity of the format and content required by the solicitation. i. If the bidder's intent is clearly established based on review of the complete bid submittal, the County may at its sole option correct an error based on that established intent. ii. The County may at its sole option correct obvious clerical errors. iii. The total price of unit-price items will be the product of the unit price and the quantity of the item. If the unit price is ambiguous, unintelligible or uncertain for any cause, or is omitted, it shall be the amount obtained by dividing the "Extension" price by the quantity of the item. iv. Out of state contractors must include California Sales Tax permit number. v. Prices quoted shall be firm for the first period of the price agreement. vi. Cost increases may be considered during Contract renewal periods only. The County requires bona fide proof of cost increases prior to any price escalation adjustment. A minimum of 30 (thirty) days advance notice in writing is required to secure such adjustments. When offering escalating price bids, quote applicable labor and material separately as to percentage of total cost. No retroactive pricing adjustments will be considered. The County may enforce, adjust, or cancel escalating price agreements as it sees fit. The net dollar amount of profit will remain firm during the period of the price agreement. Adjustments increasing Contractor's profit will not be allowed. vii. All decreases will be automatically extended to the County 5. CASH DISCOUNTS: The County encourages bidders to offer cash discounts for prompt payment etc.; however, unless provided elsewhere in the solicitation, cash discounts offered by bidders for the prompt payment of invoices will not be considered in evaluating offers to determine the successful bidder for award of any resulting contract. 6. INSPECTION OF SOLICITATION DOCUMENTS: Supplier shall carefully review all documents referenced and made a part of this solicitation to ensure that all information required to properly respond to the solicitation has been received or made available and all requirements are priced in the bid. Failure to examine any document, drawing, specification, or instruction will be at the supplier's sole risk. 7. BRAND NAMES: Any reference to brand names and/or numbers in the solicitation is intended to be descriptive, but not restrictive, unless otherwise specified. Bids offering equivalent items meeting the standards of quality specified may be considered, unless otherwise specified, providing the bid clearly describes the article offered and how it differs from the referenced brand. Unless bidder specifies otherwise, it is understood that the bidder is offering a referenced brand item as specified in the solicitation. The County reserves the right to determine whether a substitute offer is equivalent to and meets the standards of quality indicated by the brand name references, and the County may require the supply of additional descriptive material and a sample. 8. EVALUATION OF BIDS: a. Where more than one line item is specified in the solicitation, the County reserves the right to determine the lowest, responsive and responsible bidder, either on the basis of individual items, combination of items as specified in the solicitation, or on the basis of all items included in the solicitation, unless otherwise expressly provided. b. Unless otherwise specified in the solicitation, the County may accept any item or combination of items as specified in the solicitation, of any bid unless the bidder expressly objects and conditions its response on receiving all items for which it provided a bid. In the event that the bidder so objects, the County may consider the bidder's objection and evaluate whether the award on such basis will result in the lowest price to the County or may determine in its sole discretion that such an objection is non-responsive and renders the bidder ineligible for award. c. All other criteria to be used in evaluating bids will be identified elsewhere in the solicitation. 9. CONFLICT OF INTEREST: a. Current County Employees (PCC Section 10410): i. No officer or employee shall engage in any employment, activity or enterprise from which the officer or employee receives compensation or has a financial interest and which is sponsored or funded by any County Agency/Department, unless the employment, activity or enterprise is required as a condition of regular County employment. ii. No officer or employee shall contract on his or her own behalf as an independent contractor with any County agency to provide goods or services. b. Former County Employees (PCC Section 10411): For the two-year period from the date he or she left County employment, no former County officer or employee may enter into a contract in which he or she engaged in any of the negotiations, transactions, planning, arrangements or any part of the decision-making process relevant to the contract while employed in any capacity by any County agency/department. c. For the twelve-month period from the date he or she left County employment, no former County officer or employee may enter into a contract with any County agency/department if he or she was employed by that County agency in a policy-making position in the same general subject area as the proposed contract within the twelve-month period prior to his or her leaving County service. 11/19/2013 11:22 AM p. 5 County of Orange Bid 017-976001-GH 10. JOINT BIDS: Where two or more Suppliers desire to submit a single bid in response to a solicitation, they should do so on a prime/subcontractor basis rather than as a joint venture. The County intends to contract with a single firm or multiple firms, but not with multiple firms doing business as a joint venture. 11. SAMPLES TO DETERMINE RESPONSIVENESS TO TECHNICAL REQUIREMENTS FOR PURPOSES OF AWARD: a. Samples of items, when required by the County, must be furnished free of expense to the County, unless otherwise provided. b. Unless expressly set forth in the solicitation, the sample or samples furnished must be identical in all respects to the product or products being offered to the County. c. Bidders offering products of a different manufacturer and model number than those specified in the solicitation may be required to submit samples for inspection and specification compliance testing in order for the County to determine if the item offered is equivalent to and meets the minimum standards of quality acceptable to the County as indicated by the manufacturer and model number specified in the solicitation. d. Samples, if not destroyed by tests, may, upon request made at the time the sample is furnished, be returned at bidder's expense. e. Samples may be required prior to award. If requested, such samples must be delivered to the address specified and within the timeframe identified in the notification. Failure to submit samples as specified may be grounds for rejection. 12. SPECIFICATION CONCERNS: a. In the event a supplier believes that the County's solicitation is unfairly restrictive, ambiguous, contains conflicting provisions or mistakes or in the supplier's experience any resulting contract would be commercially impractical to perform, the matter should be promptly brought to the attention of the buyer identified in the solicitation, in writing, immediately upon receipt of the solicitation, in order that the matter may be fully considered and appropriate action taken by the County prior to the closing time set to receive bids. 13. VALIDITY OF BID: Unless specified elsewhere in the solicitation, bidder's bid shall be valid for a minimum of one hundred eighty (180) days following the bid closing date. 14. MISTAKE IN BID: If prior to contract award, a bidder discovers a mistake in their bid which renders the bidder unwilling to perform under any resulting contract, the bidder must immediately notify the buyer and request to withdraw the bid. It shall be solely within the County's discretion as to whether withdrawal will be permitted. If the solicitation contemplated evaluation and award of "all or none" of the items, then any withdrawal must be for the entire bid. If the solicitation provided for evaluation and award on a line item or combination of items basis, the County may consider permitting withdrawal of specific line item(s) or combination of items. 15. COUNTY'S RIGHTS: a. The County reserves the right to modify or cancel in whole or in part its solicitation at any time without prior notice. b. The County reserves the right to reject any or all bids if the County determines that a bidder's bid was non-responsive to the solicitation requirements and to waive informalities and minor irregularities in bids received. c. The County reserves the right to reject any or all bids if the County determines that a bidder is not a responsible supplier. d. Award final Contract with the lowest, responsive, responsible Bidder or Bidders as necessary to serve the best interests of the County may require. e. Award its total requirement to one Bidder or to apportion those requirements among two or more Bidders as the County may deem to be in its best interests. f. Make no guarantee as to the usage of the services by the County. The County furthermore makes no representation that any Contract will be awarded to any Bidder responding to this IFB.' g. All bids received may be public record after opening. Bids are not to be marked as confidential or proprietary. The County shall refuse to consider any bid so marked. Bids must be submitted in response to this IFB may be subject to public disclosure as permitted by the California Public Records Act. Additionally, all bids shall become the property of the County. The County reserves the right to make use of any information or ideas in the bids submitted. h. Waive, at its discretion, any irregularity or informality which the County deems correctable or otherwise not warranting rejection of the bid. i. Make final award determination based on the lowest responsive, responsible bid, but award will be contingent upon agency/department approval, including a review of qualifications, and the successful bidder must have met all the qualifications/requirements set forth herein. 16. UNFAIR PRACTICES ACT AND OTHER LAWS: Supplier warrants that its bid complies with the Unfair Practices Act (Business and Professions Code Section 17000 et seq.) and all applicable County, State and Federal laws and regulations. 17. VIOLATION OF AIR OR WATER POLLUTION LAWS: a. Prior to an award, the County shall ascertain if the intended awardee is a person included in notices from the Boards. In the event of any doubt of the intended awardees' identity or status as a person who is in violation of any County, State, or federal air or water pollution law, the County will notify the appropriate Board of the proposed award and afford the Board the opportunity to advise the County that the intended awardee is such a person. b. No award will be made to a person who is identified either by the published notices or by advice, as a person in violation of County, State, or federal air or water pollution control laws. 18. INDEPENDENCE OF BID: By submitting this bid, bidder swears under penalty of perjury that it did not conspire with any other supplier to set prices in violation of anti-trust laws. 19. PROTESTS: All protests shall be submitted on protester's letterhead and include at minimum the following information: The name, address and telephone number of the protester; The signature of the protester or the protester's representative; The solicitation or contract number; 11/19/2013 11:22 AM p. 6 County of Orange Bid 017-976001-GH A detailed statement of the legal and/or factual grounds for the protest; and The form of relief requested All protests related to bid or proposal specifications must be submitted to the Deputy Purchasing Agent no later than five (5) business days prior to the close of the bid or proposal. Protests received after the five (5) business day deadline will not be considered by the County. In the event the protest of specifications is denied and the protester wishes to continue in the solicitation process, they must still submit a bid prior to the close of the solicitation in accordance with the bid/proposal submittal procedures provided in the bid/proposal. In protests related to the award of a contract , the protest must be submitted no later than five (5) business days after the notice of the proposed contract award is provided by the Deputy Purchasing Agent. Protests relating to a proposed contract award which are received after the five (5) business day deadline will not be considered by the County. If the protester wishes to appeal the decision of the Deputy Purchasing Agent, the protester must submit, within three (3) business days from receipt of the Deputy Purchasing Agent's decision, a written appeal to the Office of the County Purchasing Agent at: 1300 S. Grand Ave., Bldg A Santa Ana, CA 92705 The decision of the County Purchasing Agent on whether to allow the appeal to go forward will be final and there shall be no right to any administrative appeals of this decision. 20. INDEPENDENT CONTRACTOR REPORTING REQUIREMENTS: Any independent contractor, prior to being awarded a purchase order which contains services, must provide certain information pertaining to its business to the County. The County, in accordance with Unemployment Insurance Code Section 1088.8, will report such information to the Employment Development Department. By submitting a bid, bidder acknowledges this information is required and that it is being reported to the Employment Development Department. Additional information on this reporting requirement can be found at the California Employment Development Department web site located at www.edd.ca.gov/txicr.htm . 21. Orange County Child Support: To comply with the child support enforcement requirements of the County of Orange, within ten days of notification of selection of award of contract but prior to official award of contract, the selected contractor agrees to furnish to the contract administrator, the Purchasing Agent, or the agency/department deputy purchasing agent: a. In the case of an individual contractor, his/her name, date of birth, Social Security number, and residence address; b. In the case of a contractor doing business in a form other than as an individual, the name, date of birth, Social Security number, and residence address of each individual who owns an interest of ten (10) percent or more in the contracting entity; c. A certification that the contractor has fully complied with all applicable federal and state reporting requirements regarding its employees; and d. A certification that the contractor has fully complied with all lawfully served Wage and Earnings Assignment Orders and Notices of Assignment and will continue to so comply. Failure of the contractor to timely submit the data and/or certifications required may result in the contract being awarded to another contractor. In the event a contract has been issued, failure of the contractor to comply with all federal, state, and local reporting requirements for child support enforcement or to comply with all lawfully served Wage and Earnings Assignment Orders and Notices of Assignment shall constitute a material breach of the contract. Failure to cure such breach within 60 calendar days of notice from the County shall constitute grounds for termination of the contract. 22. AMERICANS WITH DISABILITY ACT (ADA): To comply with the non-discrimination requirements of the ADA, it is the policy of the County to make every effort to ensure that its programs, activities and services are available to all persons, including persons with disabilities. For persons with a disability needing a reasonable modification to participate in the procurement process, or for persons having questions regarding reasonable modifications for the procurement process, you may contact the buyer listed in the solicitation. 23. Vendor Advisory: The County does not require and neither encourages nor discourages the use of lobbyists or other consultants for the purpose of securing business. 11/19/2013 11:22 AM p. 7 County of Orange Bid 017-976001-GH http://egov .ocgov.co m/vgnfiles/ ocgov/OC GOVPortal/ Branding/a COUNTY OF ORANGE DEPT SOLICITATION NUMBER: -976001 -GH FOR: Social Services Agency Food Stamp Recertification Packets 11/19/2013 11:22 AM p. 8 County of Orange Bid 017-976001-GH Signature Page I have read and understand and agree to the terms and conditions herewith and I am submitting a response to this solicitation . Date: Company Name: * Authorized Signature Print Name Title * Authorized Signature Print Name Title OR I prefer not to submit a bid in response to this solicitation per the reason(s) given below. Reason(s): aaa Date: * Authorized Signature Company Name: Print Name Title * If the Contractor is a corporation, signatures of two specific corporate officers are required as further set forth. The first corporate officer signature must be one of the following:1) the Chairman of the Board; 2) the President; 3) any Vice President. The second corporate officer signature must be one of the following: a) Secretary; b) Assistant Secretary; c) Chief Financial Officer; d) Assistant Treasurer. In the alternative, a single corporate signature is acceptable when accompanied by a corporate resolution demonstrating the legal authority of the signature to bind the company. RETURN THIS SHEET WITH YOUR RESPONSE 11/19/2013 11:22 AM p. 9 County of Orange Bid 017-976001-GH Part 2: Company Profile (Complete this form and submit as Part 2 in second tabbed section of response) Company Legal Name: Business Address: Address for mailed funds: Telephone Number: ( ) Facsimile Number: ( ) Email Address: Length of time the firm has been in business: Length of time at current location: Is your firm a sole proprietor doing business under a different name: Yes No If yes, please indicate sole proprietor's name and the name you are doing business under: Federal Taxpayer ID Number Is your firm incorporated: Yes No State of Incorporation: Regular business hours: Regular holidays and hours when business is closed: Contact person in reference to this request for RFP solicitation: Telephone Number: ( ) Facsimile Number: ( ) Email Address: Name of administrator to who questions regarding accounts payable should be directed: Telephone Number: ( ) Facsimile Number: ( ) Email Address: 11/19/2013 11:22 AM p. 10 County of Orange Bid 017-976001-GH EXHIBIT B References All Bidders must provide a minimum of three (3) Letters of Reference. The references should be from clients who are comparable in scope to the County of Orange. Include one reference from a governmental agency. References must cover services performed by your company in the past five (5) years. At least one of the references must cover services performed in the past year. Services should be similar to those services required in this solicitation. Additionally, please complete the form below on the clients who have provided references: References must include the name and address of the company or governmental agency and the name and telephone and facsimile numbers of contact person(s), annual agreement dollar amount of the Contract, and a brief description of the agreement/Contract work and services provided. Attach additional sheets if necessary. 1. Name of Reference: Address: Contact Name: Telephone Number: Annual agreement dollar amount: Facsimile Number: Brief Description of agreement/Contract work or services provided: 2. Name of Reference: Address: Contact Name: Telephone Number: Annual agreement dollar amount: Facsimile Number: Brief Description of agreement/Contract work or services provided: 3. Name of Reference: Address: Contact Name: Telephone Number: Annual agreement dollar amount: Facsimile Number: Brief Description of agreement/Contract work or services provided: 11/19/2013 11:22 AM p. 11 County of Orange Bid 017-976001-GH County of Orange Child Support Enforcement Certification Requirements (blank form) A. In the case of an individual Contractor, his/her name, date of birth, Social Security number, and residence address: Name: D.O.B: Social Security No: Residence Address: B. In the case of a Contractor doing business in a form other than as an individual, the name, date of birth, Social Security number, and residence address of each individual who owns an interest of ten (10) percent or more in the contracting entity: Name: D.O.B: Social Security No: Residence Address: Name: D.O.B: Social Security No: Residence Address: Name: D.O.B: Social Security No: Residence Address: (Additional sheets may be used if necessary) 11/19/2013 11:22 AM p. 12 County of Orange Bid 017-976001-GH C. A certification that the Contractor has fully complied with all applicable federal and state reporting requirements regarding its employees; and D. A certification that the Contractor has fully complied with all lawfully served Wage and Earnings Assignment Orders and Notices of Assignment and will continue to so comply. "I certify that is in full compliance with all applicable federal and state reporting requirements regarding its employees and with all lawfully served Wage and Earnings Assignment Orders and Notices of Assignments and will continue to be in compliance throughout the term of Contract with the County of Orange. I understand that failure to comply shall constitute a material breach of the Contract and that failure to cure such breach within ten (10) calendar days of notice from the County shall constitute grounds for termination of the Contract. Authorized Signature 11/19/2013 11:22 AM Print Name Title p. 13 County of Orange Bid 017-976001-GH ATTACHMENT A SCOPE OF WORK I. THIS IS A ONE-TIME PURCHASE FOR THE PRINTING AND DELIVERY OF THREE SOCIAL SERVICES AGENCY FOOD STAMP RECERTIFICATION PACKETS AS LISTED: 1. PROJECT #1. FOOD STAMP RECERTIFICATION PACKETS (ENGLISH VERSION) – 15,925 SETS 2. PROJECT #2. FOOD STAMP RECERTIFICATION PACKETS (SPANISH VERSION) – 8,925 SETS 3. PROJECT #3. FOOD STAMP RECERTIFICATION PACKETS (VIETNAMESE VERSION) - 3,350 SETS II. ALL THREE PROJECTS MUST BE DELIVERED TO PUBLISHING SERVICES DEPARTMENT ON OR BEFORE DECEMBER 16, 2013, 3:30 P.M. (PACIFIC STANDARD TIME) AT THE ADDRESS LISTED BELOW: CEO-IT/PUBLISHING SERVICES 1300 S. GRAND AVE. BLDG. A SANTA ANA, CA 92705 REFERENCE: P1055787-FSR PACKET ENGLISH/P1055788-FSR PACKET SPANISH/P1055787 FSR PACKET VIETNAMESE P1055789 ATTN: TBD PHONE: TBD EMAIL: TBD III. COUNTY PROJECT CONTACT: ATTN: TBD PHONE: TBD EMAIL: TBD BLDG. A, 1st FLOOR SANTA ANA, CA 92705 COUNTY PURCHASING CONTACT: GLORIA HORTON CEO/IT PURCHASING DIVISION 1501 E. ST. ANDREW PLACE SANTA ANA, CA 92705 PHONE: 714- 834-6884 FAX: 714-560-4524 EMAIL: [email protected] IV. CONTRACTOR INFORMATION: (TBD) V. DETAILED DESCRIPTION OF WORK TO BE PERFORMED BY CONTRACTOR AS LISTED UNDER EACH PRINTING SPECIFICATION ATTACHMENT AND ALSO IN THIS SCOPE OF WORK : 1. FILES FOR EACH PROJECT HAVE BEEN ATTACHED SEPARATE. PLEASE REVIEW FOR MORE INFORMATION ON PRINTING DETAILS. 2. VENDOR SHALL BE REPONSIBLE FOR THE PICK UP OF FORMS AND LABELS FROM PUBLISHING SERVICES ADDRESS. 3. CONTRACTOR WILL BE PROVIDED WITH SPECIAL BOX LABELS FOR EACH PRINTING PROJECT. 11/19/2013 11:22 AM p. 14 County of Orange Bid 017-976001-GH 4. NO UNDERRUNS ALLOWED. 5. OVERRUNS WILL BE PAID IF APPROVED BY COUNTY OF ORANGE BUYER. 6. COUNTY MUST RECEIVE ALL FOOD STAMP RECERTIFICATION PACKETS BY OR BEFORE DECEMBER 16, 2013, 3:30 P.M. (PST). 7. ANY CHANGES OR CORRECTIONS MUST BE VERIFIED IN WRITING TO CONTRACTOR BY PURCHASING. 8. FREIGHT MUST BE INCLUDED IN BID PRICE OR VENDOR MAY LIST AS ADDITIONAL ITEM. CONTRACTOR IS REQUIRED TO RETURN PRODUCED OR PROVIDED ARTWORK WITH REVISION TO DEPARTMENT WITH COMPLETED JOB. FAILURE TO COMPLY COULD RESULT IN DISQUALIFICATION AS A CONTRACTOR. CEO/IT REGULAR BUSINESS HOURS ARE 8:00 A.M. TO 5:00 P.M. (PST), MONDAY THROUGH FRIDAY. 11/19/2013 11:22 AM p. 15 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 16 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 17 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 18 County of Orange Bid 017-976001-GH ATTACHMENT B COMPENSATION AND PRICING PROVISIONS This is a fixed fee Contract between the County and Contractor for goods and services provided in Attachment A, Scope of Work. The Contractor agrees to accept the specified compensation as set forth in this Contract as full remuneration for services. 1. Pricing Pricing set forth in this Attachment shall be firm for the term of the Contract. All price decreases will automatically be extended to the County of Orange. County will accept a decrease only. Pricing below will be firm unless a reduction is available. Description FOOD STAMP RECERTIFICATION PACKET (ENGLISH VERSION) FOOD STAMP RECERTIFICATION PACKET (SPANISH VERSION) FOOD STAMP RECERTIFICATION PACKET (VIETNAMESE VERSION) Quantity 15,925 Unit Sets Unit Price $ _______ Total Price $_______ 8,925 Sets $_______ $_______ 3,350 Sets $_________ $_________ Subtotal Sales Tax Total Amount Due $ $ $ 2. Payment Terms Contractor shall reference Contract number on invoice. Payment will be net 30 days after receipt of an invoice in a format acceptable to the County of Orange and verified and approved by the agency/department and subject to routine processing requirement. The responsibility for providing an acceptable invoice rests with Contractor. Billing shall cover services and/or goods not previously invoiced. The Contractor shall reimburse the County of Orange for any monies paid to the Contractor for goods or services not provided or when goods or services do not meet the Contract requirements. Payments made by the County shall not preclude the right of the County from thereafter disputing any items or services. 3. Invoicing Instructions: Invoices and support documentation are to be sent to: County of Orange CEO/Information Technology 1501 E. St. Andrew Place, Suite 200 Santa Ana, CA 92705 Attn: Accounts Payable Contractor will provide an invoice for services rendered, not more frequently than annually. Each invoice will have a number and shall include the following information: 1. 2. 3. 4. Contractor’s name and address Contractor’s remittance address County Contract number Contractor’s Federal I.D. number 11/19/2013 11:22 AM p. 19 County of Orange 5. 6. 7. 8. Bid 017-976001-GH Date of Order Product/service description, quantity, prices Sales tax, If applicable Total invoice amount The responsibility for providing an acceptable invoice to the County for payment rests with the Contractor. Incomplete or incorrect invoices are not acceptable and shall be returned to the Contractor for correction. 11/19/2013 11:22 AM p. 20 County of Orange Bid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«0DNLQJD&RPPLWPHQWIRUD 3XE +HDOWK\)XWXUH <RXU5LJKWV 38% 1$&)3KRQH,Q555&RYHU/HWWHU(QJOLVK 11/19/2013 11:22 AM p. 21 County of Orange Bid 017-976001-GH FOOD STAMP ANNUAL RECERTIFICATION APPOINTMENT LETTER You were notified that your Food Stamp annual certification period is ending next month and that you would receive an appointment to continue your benefits. You have been scheduled for a telephone interview. A worker will be calling you at the phone number you previously provided. Please call the worker as soon as possible if: x The interview date or time is not convenient for you and you want to reschedule. x You want the worker to call you at another contact number (such as a cell phone or work phone). x You prefer to be interviewed in person and want to request an office appointment. Please complete, sign and date the enclosed required forms (Application for Food Stamp Benefits/DFA 285-A1, Statement of Facts/DFA 285-A2, and Your Rights and Responsibilities/DFA 285-A3 QR. Return them to us in the prepaid postage envelope provided right away. The other materials provided are for your information/records. We need to have your completed forms for review before we complete/conduct your telephone interview. If we need any other papers from you, we will tell you after we review your forms or during your telephone interview. IMPORTANT REMINDERS x Failure to complete an interview will cause your Food Stamp benefits to stop. x If you cannot keep this scheduled appointment, it is your responsibility to reschedule it. x Your Quarterly Report QR7 is not required in the same month that your recertification is scheduled. However, income verifications for all household members is required. Please include them when you return these forms. x Any verification we need must be turned in within 10 days of our requesting it. 11/19/2013 11:22 AM p. 22 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES APPLICATION FOR CALFRESH BENEFITS If you have a disability or need help with this application, let the County Welfare Department (County) know and someone will help you. If you prefer to speak, read, or write in a language other than English, the County will get someone to help you at no cost to you. How do I apply? Use this application if you are applying for CalFresh benefits only. CalFresh is a food assistance program to help you with the cost of buying food for your household. If you wish to apply for programs other than CalFresh such as, CalWORKs or Medi-Cal, please ask for an application to apply for other programs. You can also apply for CalFresh or other programs online by going to http://www.benefitscal.org/. You can see if you may be eligible by going to http://www.cdss.ca.gov/foodstamps/PG849.htm. • Fill out the whole application form, if you can. You must at least give the County your name, address, and signature (question 1 on page 1) to begin the application process. • Give the application to the County in person, by mail, by fax, or online. • The day the County receives your signed application starts the time to give you an answer on whether you can get benefits. If you are in an institution, this time starts from the day you leave. What do I do next? • Read about your rights and your responsibilities (Program Rules pages 1 through 3) before you sign the application. • You must have an interview with the County to discuss your application. Most interviews are done by phone, but it can be done in person at the County office or other place arranged with the County. If you have a disability, other arrangements can be made. • If you did not fill out all of the application, you can finish it during your interview. • You will need to give proof of your income, expenses, and other circumstances to see if you are eligible. How long will it take? It may take up to 30 days to process your application. You may be able to get benefits within 3 calendar days, if: • Your household’s monthly gross income (income before deductions) is less than $150 and your cash on hand or in checking or savings accounts is $100 or less; or • Your household’s housing costs (rent/mortgage and utilities) are more than your monthly gross income and cash on hand or in checking or savings accounts; or • You are a migrant or seasonal farmworker household with less than $100 in checking or savings and 1) your income stopped, or 2) your income has started but you do not expect to get more than $25 in the next 10 days. To help the County see if you can get benefits in three days, please answer questions 1, 6 through 8, 11, and 16, and give the County proof of your identify (if you have it) with the application. The County will send you a letter to let you know if your household is approved or denied CalFresh benefits. Informational Page - Please take and keep for your records. CF 285 (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 1 OF 2 p. 23 County of Orange Bid 017-976001-GH What do I need for my interview? To avoid delays, bring proof of the following with you to your interview. Keep your interview even if you do not have the proof. The County may be able to help if you need help getting proof. During the interview, the County will go over the information on the application and will ask you questions to see if you can get CalFresh benefits and the amount of benefits you can get. Proof Needed to Get Benefits • Identification (Driver’s License, State ID card, passport). • Where you live (a rental agreement, current bill with your address listed). • Social Security Numbers (see note below about certain noncitizens). • Money in the bank for all the people in your household (recent bank statements). • Earned income of everyone in your household for the past 30 days (recent pay stubs, a work statement from an employer). NOTE: If selfemployed, income and expense or tax records. • Unearned income (Unemployment benefits, SSI, Social Security, Veteran’s benefits, child support, worker’s compensation, school grants or loans, rental income, etc.). • Lawful immigration status ONLY for noncitizens applying for benefits (an Alien Registration Card, visa) NOTE: Certain noncitizens applying for immigration status based on domestic violence, crime prosecution or trafficking may not need this proof. They also may not need a Social Security Number. Proof Needed to Get More CalFresh Benefits • Housing costs (rent receipts, mortgage bills, property tax bill, insurance documents). • Phone and utility costs. • Medical expenses for anyone in your household who is elderly (60 and older) or disabled. • Child and adult care costs due to someone working, looking for work, attending training or school, or participating in a required work activity. • Child support paid by a person in your household. How do I get/use my CalFresh benefits? • The County will mail or give you a plastic Electronic Benefit Transfer (EBT) card. Benefits will be put on the card when your application is approved. Sign your card when you get it. You will set up a Personal Identification Number (PIN) to use your card. • If your EBT card is lost, stolen, or destroyed, or you think someone may know your PIN number that you don’t want to use your benefits call (877) 328-9677 or call the County right away. Make sure all responsible adults and your authorized representative also know how to report one of these problems right away. If you do not report that another person you do not want to spend your benefits has your PIN and you do not get your PIN changed, any benefits used will not be replaced. • You can use your CalFresh benefits to buy almost all foods, as well as seeds and plants to grow your own food. You cannot buy alcohol, tobacco, pet food, some types of cooked food, or anything that is not food (like toothpaste, soap, or paper towels). • CalFresh benefits are accepted at most grocery stores and other places that sell food. For a list of locations near you that accept EBT please go to: https://www.ebt.ca.gov or https://www.snapfresh.org. • CalFresh benefits are only for you and your household members. Keep your benefits safe. Do not give out your PIN number. Do not keep your PIN number with your EBT card. What if I am homeless? Please let the County know right away if you are homeless so they can help you figure out an address to use to accept your application and get notices from the County regarding your case. For CalFresh, homeless means you are: A. Staying in a supervised shelter, halfway house, or similar place. B. Staying at the home of another person or family for no more than 90 days straight. C. Sleeping in a place not designed for, or normally used as, a place to sleep (e.g., a hallway, a bus station, a lobby, or similar places). Informational Page - Please take and keep for your records. CF 285 (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 2 OF 2 p. 24 County of Orange Bid 017-976001-GH RIGHTS AND RESPONSIBILITIES You have a responsibility to: • • • • • • Give the County all information needed to determine your eligibility. Give the County proof of the information you have when it is needed. Report changes as required. The County will give you information about what, when, and how to report. If you don’t meet your household’s reporting requirements your case will be closed or your CalFresh benefits may be lowered or stopped. Look for, get, and keep a job or participate in other activities if the County tells you that it is required in your case. Fully cooperate with County, State, or federal personnel if your case is selected for review or investigation to ensure that your eligibility and benefit level were correctly figured. Failure to cooperate in these reviews will result in loss of your benefits. Pay back any CalFresh benefits that you were not eligible to get. You have the right to: • • • • • • • • • • • • • • • • • • • Turn in an application for CalFresh giving only your name, address, and signature. Have an interpreter provided by the State at no cost if you need one. Have information given to the County kept confidential, unless directly related to the administration of County programs. Withdraw your application at any time prior to the County determining eligibility. Ask for help to fill out your application for CalFresh and get an explanation of the rules. Ask for help to get proof that is needed. Be treated with courtesy, consideration, and respect, and not be discriminated against. Get CalFresh benefits within 3 days if you qualify for Expedited Service. Be interviewed in a reasonable amount of time by the County when you apply and to have your eligibility determined within 30 days. Get at least 10 days to give the County proof that is needed to make a determination of eligibility. Get written notice at least 10 days before the County lowers or stops your CalFresh benefits. Discuss your case with the County and to review your case when you ask to do so. Ask for a State hearing within 90 days if you do not agree with the County about your CalFresh case. If you ask for a hearing before an action on your CalFresh case takes place, your CalFresh benefits will stay the same until the hearing or the end of your certification period, whichever is earlier. You can ask the County to let your benefits change until after the hearing to avoid having to pay back any over paid benefits. If the Administrative Law Judge rules in your favor, the County will give back to you any benefits that were cut. Ask about your hearing rights or for a legal aid referral at the toll-free phone number – 1-800-952-5253 or for hearing or speech impaired who use TDD, 1-800-952-8349. You may get free legal help at your local legal aid or welfare rights office. Bring a friend or someone with you to the hearing if you do not want to go alone. Get assistance from the County to register to vote. Report changes that you are not required to report, if it may increase your CalFresh benefits. Give proof of your household’s expenses that may help you get more CalFresh benefits. Not giving proof to the County is the same as saying that you do not have that expense and you will not be able to get more CalFresh benefits. Let the County know if you would like someone else to use your CalFresh benefits for your household or help with your CalFresh case (Authorized Representative). Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 1 OF 4 p. 25 County of Orange Bid 017-976001-GH Program Rules and Penalties You are committing a crime if you give false or wrong information, or do not give all the information on purpose to try to get CalFresh benefits that you are not eligible to receive, or to help someone else get benefits that they are not eligible to receive. You must pay back any benefits you get that you were not eligible to receive. I understand that if I... Commit an intentional program violation by doing any of the following: I may... • hide information or make false statements • • use electronic benefit transfer (EBT) cards that belong to someone else or let someone else use my card use CalFresh benefits to buy alcohol or tobacco • trade, sell, or give away CalFresh benefits or EBT cards • • trade CalFresh benefits for controlled substances, such as drugs • • • give false information about who I am and where I live so I can get extra CalFresh benefits have been convicted of trading or selling CalFresh benefits worth more than $500, or trading CalFresh benefits for firearms, ammunition, or explosives • lose CalFresh benefits for 12 months for the first offense and be required to repay all CalFresh benefits overpaid to me lose CalFresh benefits for 24 months for the second offense and be required to repay all CalFresh benefits overpaid to me lose CalFresh benefits permanently for the third offense and be required to repay all CalFresh benefits overpaid to me be fined up to $250,000, imprisoned up to 20 years, or both lose CalFresh benefits for 24 months for the first offense lose CalFresh benefits permanently for the second offense. lose CalFresh benefits for 10 years for each offense • lose CalFresh benefits permanently • • • • Important Information for Noncitizens • • • You can apply for and get CalFresh benefits for people who are eligible, even if your family includes others who are not eligible. For example, immigrant parents may apply for CalFresh benefits for their U.S. citizen or qualified immigrant children, even though the parents may not be eligible. Getting food benefits will not affect you or your family’s immigration status. Immigration information is private and confidential. The immigration status of noncitizens who are eligible and apply for benefits will be checked with the U.S. Citizenship and Immigration Services (USCIS). Federal law says the USCIS cannot use the information for anything else except cases of fraud. Opting Out You do not have to give immigration information, Social Security numbers, or documents for any noncitizen family member(s) who are not applying for CalFresh benefits. The County will need to know their income and resource information to correctly determine your household’s benefits. The County will not contact USCIS about the people who don’t apply for CalFresh benefits. Use of Social Security Numbers (SSN) Everyone applying for CalFresh benefits needs to provide a SSN, if they have one, or proof that they have applied for a SSN (such as a letter from the Social Security Office). The County may deny CalFresh benefits for you or any member of your household who does not give us a SSN. Some people do not have to give SSN’s to get help such as, victims of domestic abuse, crime prosecution witnesses, and trafficking victims. Overissuance This means you got more CalFresh benefits than you should have. You will have to pay it back even if the County made an error or if it wasn’t on purpose. Your benefits may be lowered or stopped. Your SSN may be used to collect the amount of benefits owed, through the courts, other collection agencies, or federal government collection action. Reporting Every household that gets CalFresh benefits must report certain changes. Your County will tell you what changes to report, how to report them, and when to report them. Failure to report the changes may result in your CalFresh benefits being lowered or stopped. You can also report if things happen that may increase your benefits, such as getting less income. Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 2 OF 4 p. 26 County of Orange Bid 017-976001-GH State Hearing You have the right to a State hearing if you do not agree with any action taken regarding your application or your ongoing benefits. You can request a State hearing within 90 days of the County’s action and you must tell why you want a hearing. The approval or denial notice you receive from the County will have information on how to request a State hearing. If you ask for a hearing before the action happens, you may be able to keep your CalFresh benefits the same until a decision is made. Nondiscrimination It is the State and County’s policy that all people be treated equally, and with respect and dignity. In accordance with federal law and the U.S. Department of Agriculture (USDA) policy, discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disabilities is strictly prohibited. To file a complaint of discrimination, either contact your County’s Civil Rights Coordinator, or write to or call the USDA or California Department of Social Services (CDSS): USDA, Director Office of Civil Rights, Room 326-W Whitten Building 1400 Independence Ave. S.W. Washington D.C. 20250-9410 1-202-720-5964 (voice and TDD) CDSS Civil Rights Bureau P.O. BOX 944243, M.S. 8-16-70 Sacramento, CA 94244-2430 1-866-741-6241 (Toll Free) USDA is an equal opportunity employer. Privacy Act and Disclosure You are giving personal information in the application. The County uses the information to see if you are eligible for benefits. If you do not give the information, the County may deny your application. You have a right to review, change, or correct any information that you gave to the County. The County will not show your information or give it to others unless you give them permission or federal and State law allows them to do so. The County will verify this information through computer matching programs, including the Income and Earnings Verification System (IEVS). This information will be used to monitor compliance with program regulations and for program management. The County may share this information with other federal and State agencies for official examination, law enforcement officials for the purpose of arresting persons fleeing to avoid the law, and private claims collection agencies for claims collection action. The County may verify immigration status of household members applying for benefits by contacting the USCIS. Information the County gets from these agencies may affect your eligibility and level of benefits. Case File Reviews Your case may be selected for additional review to ensure that your eligibility was correctly figured. You must cooperate fully with the County, State, or federal personnel in any investigation or review, including a quality control review. Failure to cooperate in these reviews could result in loss of your benefits. Work Rules for CalFresh The County may assign you to a work program. They will tell you if it is voluntary or if you must do the work program. If you have a mandatory work activity and you do not do it, your benefits may be lowered or stopped. You may not be eligible for CalFresh if you have recently quit a job. EBT Usage Any benefit taken from your account before you, another household member, or your authorized representative report the EBT card or PIN has been lost or stolen will not be replaced. Any use of your EBT card by you, a household member, your authorized representative, or anyone you voluntarily give your EBT card and PIN to will be considered approved by you and any benefits taken from your account will not be replaced. If you do not report that another person you do not want to spend your benefits has your PIN and you do not get your PIN changed, any benefits used will not be replaced. Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 3 OF 4 p. 27 County of Orange Bid 017-976001-GH NOTES CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 4 OF 4 p. 28 County of Orange Bid 017-976001-GH Please use black or blue ink because it is easy to read and copies best. Please print your answers. If you need more space to answer a question(s), use page 10 “Additional Writing Space” section and attach additional sheets of paper if needed to provide the information. Please be sure to identify which question you are writing about in the extra space or on the additional sheets of paper. 1. APPLICANT’S INFORMATION NAME (FIRST, MIDDLE, LAST) OTHER NAMES (MAIDEN, NICKNAMES, ETC.) SOCIAL SECURITY NUMBER (IF YOU HAVE ONE AND ARE APPLYING FOR BENEFITS) HOME ADDRESS OR DIRECTIONS TO YOUR HOME CITY STATE ZIP CODE MAILING ADDRESS (IF DIFFERENT FROM ABOVE) CITY STATE ZIP CODE HOME PHONE EMAIL ADDRESS WORK/ALTERNATE/MESSAGE PHONE I want to get messages about my case by email. ■ Yes ■ No Are you homeless? ■ Yes ■ No If yes, please let the County know right away if you are homeless, so they can help you figure out an address to use to accept your application and get notices from the county about your case. What language do you prefer to read (if not English)?__________________________ What language do you prefer to speak (if not English)?_________________________ The County will provide an interpreter at no cost to you. If you are deaf or hard of hearing please check here ■ Do you have a disability and need help with applying? ■ Yes ■ No Are you interested in applying for Medi-Cal? If you answer yes the County will use your answers to find out if you can get Medi-Cal. ■ Yes ■ No Is your household’s monthly gross income less than $150 and cash on hand, or in checking and savings accounts is $100 or less? ■ Yes ■ No Is your household’s combined monthly gross income and cash on hand or in checking and savings accounts is less than the combined cost of rent/mortgage and utilities? ■ Yes ■ No Is your household a migrant/seasonal farm worker household with liquid resources not exceeding $100 and either your income stopped or you will not get more than $25 in the next 10 days? ■ Yes ■ No I understand that by signing this application under penalty of perjury (making false statements), that: • I read, or had read to me, the information in this application and my answers to the questions in this application. • My answers to the questions are true and complete to the best of my knowledge. • Any answers I may give for my application process will be true and complete to the best of my knowledge. • I read or had read to me and I understand and agree to the Rights and Responsibilities (Program Rules Page 1) for the CalFresh Program. • I read, or had read to me, the CalFresh Program Rules and Penalties (Program Rules Pages 2 through 3). • I understand that giving false or misleading statements or misrepresenting, hiding or withholding facts to establish eligibility for CalFresh is fraud. Fraud can cause a criminal case to be filed against me and/or I may be barred for a period of time (or life) from getting CalFresh benefits. • I understand that Social Security Numbers or immigration status for household members applying for benefits may be shared with the appropriate government agencies as required by federal law. SIGNATURE OF APPLICANT(OR ADULT HOUSEHOLD MEMBER/ AUTHORIZED REPRESENTATIVE*/GUARDIAN) DATE *If you have an Authorized Representative please complete question 2 on the next page. CF 285 (9/13) 11/19/2013 11:22 AM PAGE 1 OF 10 p. 29 County of Orange Bid 017-976001-GH 2. HOUSEHOLD’S AUTHORIZED REPRESENTATIVE You may authorize someone 18 years or older to help your household with your CalFresh benefits. This person can also speak for you at the interview, help you complete forms, shop for you, and report changes for you. You will have to repay any benefits you may get by mistake because of information this person gives the County and any benefits you didn’t want them to spend will not be replaced. If you are an Authorized Representative you will need to give the County proof of identity for yourself and the applicant. Do you want to name someone to help you with your CalFresh case? If yes, complete the following section: ■ Yes AUTHORIZED REPRESENTATIVE NAME: ■ No AUTHORIZED REPRESENTATIVE PHONE NUMBER: Do you want to name someone to receive and spend CalFresh benefits for your household? If yes, complete the following section: NAME: ■ ■ Yes No PHONE NUMBER: ADDRESS: CITY STATE ZIP CODE 3. RACE/ETHNICITY Race and ethnicity information is optional. It is requested to assure that benefits are given without regard to race, color, or national origin. Your answers will not affect your eligibility or benefit amount. Check all that apply to you. The law says the County must record your ethnic group and race. ■ Check this box if you do not want to give the County information about your race and ethnicity. If you do not, the County will enter this information for civil rights statistics only. If you are of Hispanic or Latino origin, do you consider yourself: ETHNICITY ■ Are you Hispanic or Latino? Yes ■ ■ Mexican ■ Puerto Rican ■ Cuban ■ Other___________________________________________ No RACE/ETHNIC ORIGIN ■ White ■ American Indian or Alaskan Native ■ Black or African American ■ Other or Mixed __________________ ■ Asian (If checked, please select one or more of the following): ■ Filipino ■ Chinese ■ Japanese ■ Cambodian ■ Korean ■ Vietnamese ■ Asian Indian ■ Laotian ■ Other Asian (specify)________________________________________ ■ Native Hawaiian or Other Pacific Islander (If checked, please select one or more of the following): ■ Native Hawaiian ■ Guamanian or Chamorro ■ Samoan 4. INTERVIEW PREFERENCE You will need to have an interview with the County to discuss your application and to receive CalFresh benefits. Interviews for CalFresh are usually done by phone, unless you can be interviewed when giving your application to the County in person or would prefer an in-person interview. In-person interviews will only happen during the County’s normal office hours. ■ ■ Please check this box if you would prefer an in-person interview. Please check this box if you need other arrangements due to a disability. Please check the boxes below for your preferred day and time for an interview: Day: ■ Today Time: ■ ■ Next available day Early morning ■ ■ Mid-morning Any day ■ ■ Afternoon Monday ■ ■ Tuesday Late afternoon ■ ■ Wednesday ■ Thursday ■ Friday Anytime 5. OTHER PROGRAMS Has anyone in your household ever received public assistance (Temporary Assistance for Needy Families, Medicaid, Supplemental Nutrition Assistance Program [Food Stamps], General Assistance (GA)/General Relief (GR), etc.)? ■ Yes IF YES, WHO? WHERE (COUNTY/STATE)? IF YES, WHO? WHERE (COUNTY/STATE)? CF 285 (9/13) 11/19/2013 11:22 AM ■ No PAGE 2 OF 10 p. 30 County of Orange Bid 017-976001-GH 6a. HOUSEHOLD’S INFORMATION Complete the following information for all persons in the home that you buy and prepare food with, including you. If applying for noncitizens, please complete question 6b and 6c. If not, go to question 6d. APPLYING FOR BENEFITS (✔ check Yes or No) NAME (Last, First, Middle Initial) How is the person related to you? Social Security number is optional for members not applying for benefits. You must answer the questions below for each person applying for benefits. U.S. CITIZEN or NATIONAL (✔ check Yes DATE GENDER or No) OF BIRTH (M OR F) If no, complete question 6b below ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No SOCIAL SECURITY NUMBER Please list the names of anyone who lives with you that does not buy and prepare food with you: NAME NAME NAME NAME 6b. NONCITIZEN INFORMATION - Complete for those listed in question 6a above who are not citizens and are applying for aid. Name Date of Entry into U.S. (if known) Sponsored? (✔ check Yes or No) If yes, complete question 6c below: Give one of the following (if known): Passport Number, Alien Registration Number, etc. DOCUMENT TYPE:__________________________________________________ DOCUMENT NUMBER:_______________________________________________ DOCUMENT TYPE:_________________________________________________ DOCUMENT NUMBER:______________________________________________ DOCUMENT TYPE:__________________________________________________ DOCUMENT NUMBER:_______________________________________________ Does anyone listed above have at least 10 years (40 quarters) of work history or military service in the USA? ■ Yes ■ No ■ Yes ■ No ■ ■ Yes ■ No ■ Yes ■ No Yes ■ No If yes, who?____________________________________________________________________________ Does anyone listed above have, or have they applied for, or do they plan to apply for a T-Visa or U-Visa, VAWA petition? If yes, who?_______________________________________________________________________________________________ 6c. SPONSORED NONCITIZEN INFORMATION - Complete for those listed in question 6b above who are sponsored noncitizens and are applying for aid. Did the sponsor sign an I-864? ■ Yes ■ No If yes, please answer the rest of the question. If the sponsor signed an I-134 then skip this question. Does the sponsor regularly help with money? ■ Yes ■ No If yes, how much? $____________ Does the sponsor regularly help with any of the following (check all that apply)? rent ■ clothes ■ food ■ other___________________________________________________________ ■ SPONSOR’S NAME WHO IS SPONSORED? SPONSOR’S PHONE NUMBER SPONSOR’S NAME WHO IS SPONSORED? SPONSOR’S PHONE NUMBER CF 285 (9/13) 11/19/2013 11:22 AM PAGE 3 OF 10 p. 31 County of Orange Bid 017-976001-GH 6d. Students Is anyone who is applying for benefits attending a college or vocational school? question. If no, skip to the next question. Name of Person ■ Yes ■ No If yes, please answer this Enrolled Status (✔ check one) Name of School/Training ■ ■ Half-time or more Less than half-time Number of units:________ ■ ■ Half-time or more Less than half-time Number of units:________ Are They Working? Average work hours per week:________ Average work hours per week:________ 6e. Is there a foster child living in your home? ■ Yes ■ No If yes, who?_________________________________________ Please answer the following questions about the child(ren): ■ Yes ■ No Was this child(ren) placed in your home under a dependence order of the court? ■ Yes ■ No Do you want the foster care child(ren) counted in your CalFresh case? If yes, the foster care income you receive will be counted as unearned income. If no, the foster care income will not be counted as unearned income. 7. Unearned Income Does anyone you buy and prepare food with get income that does not come from work (unearned)? ■ Yes If yes, please answer this question. If no, skip to the next question. Check all types of unearned income that apply from these examples (there may be others not listed here): ■ ■ ■ ■ ■ ■ ■ ■ Social Security SSI/SSP Cash aid CalWORKs/TANF/GA/GR/CAPI Room and board (from your renter) Pension Child/Spousal support ■ ■ ■ ■ ■ Veteran benefits, or Military pension Financial aid (school grants/loans/ scholarships) Gift of money Unemployment Insurance/ State Disability Insurance (SDI) Worker’s compensation Lottery/gambling winnings Help with rent/food/clothing Insurance or legal settlements Private disability or retirement Strike benefits Other____________________ _________________________ Government/railroad disability or retirement Person getting the money? ■ ■ ■ ■ ■ ■ ■ No How much? From where? How often received? (once, weekly, monthly, or other) Expect to continue? (✔ Check Yes or No) $ ■ Yes ■ No $ ■ Yes ■ No $ ■ Yes ■ No $ ■ Yes ■ No If this income is not expected to continue, please explain: CF 285 (9/13) 11/19/2013 11:22 AM PAGE 4 OF 10 p. 32 County of Orange 8. Bid 017-976001-GH Earned income Does anyone you buy and prepare food with have income from a job (earned income)? ■ Yes ■ No If yes, please answer this question. If no, skip to the question 9. NOTE: If self-employed fill out question 8a. Please list all income before taxes or other deductions are taken out (gross income). Examples of earned income are (these examples can be full-time, temporary, seasonal, or training, and there may be others not listed here): ● Work study (students) Salaries ● Tips ● Commissions ● Wages ● Employer’s name and Employer’s address phone number Person working Hourly rate How often Average paid? hours per (Once weekly, week monthly, other) Total gross earned income received this month $ $ $ $ $ $ $ $ Expect to continue? (✔ Check Yes or No) ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No If this income is not expected to continue, please explain: Has anyone lost a job, changed jobs, quit a job, or reduced work hours within the last 60 days? IF YES, WHO? ■ Yes ■ No DATE OF JOB LOSS, QUIT, OR CHANGE DATE OF LAST PAY DATE WENT ON STRIKE DATE OF LAST PAY REASON? Is anyone on strike? ■ Yes ■ No IF YES, WHO? REASON? 8a. Self-Employment Self-employed household members may deduct actual self-employment expenses or take a standard 40% deduction off of self-employment income. If you choose actual expenses, you will need to give the County proof of the expenses. Person self-employed Date business started Gross monthly income Type of business and name $ $ $ $ $ CF 285 (9/13) 11/19/2013 11:22 AM Self-employment expenses (please ✔ check one) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ PAGE 5 OF 10 p. 33 County of Orange 9. Bid 017-976001-GH Household’s Child/Adult Care Expenses Do you or anyone you buy and prepare food with pay for the care of a child, disabled adult, or other dependent so you or the other person can go to work, school, training, or look for a job? If yes, please answer this question. If no, skip to the next question. ■ Yes ■ No Who gives care? (name and address of provider) Who gets care? Amount paid? How often paid? (weekly/monthly, other) $ $ $ $ Does anyone help your household pay all or part of your child/adult care costs listed above? ■ Yes ■ No Who helps pay? Who gets care? If yes, complete below: Amount paid? How often paid? (weekly/monthly, other) $ $ 10. Child Support Payments Are you or anyone you buy and prepare food with legally obligated to pay child support, including back child support? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. Who pays child support? Amount paid? Name of child(ren) for whom child support is paid: How often paid (weekly/monthly, other) $ $ 11. Household Expenses Are you or anyone you buy and prepare food with responsible for any household expenses? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. NOTE: Do not enter amounts paid by housing assistance such as HUD or Section 8. The heating and cooling, telephone, other utilities, and the homeless shelter are set allowances and you do not need to fill in the actual amount owed. How often billed? Amount Have Type of Expenses Who pays? (weekly/monthly) Owed Expense? $ Rent or house payment ■ Yes ■ No Property taxes and insurance (if billed separately from $ rent or mortgage) ■ Yes ■ No Gas, electric, or other fuel used for heating or cooling, such as firewood or propane (if billed separately from ■ Yes ■ No rent or mortgage) Telephone/cell phone Homeless Shelter Expense Water, sewage, garbage Does anyone not in your household help you pay for the expenses listed above? ■ Yes ■ No If yes, please complete. ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No Who helps pay? How much? $ How often paid? Does your household receive, or expect to receive, payment from the Low Income Home Energy Assistance Program (LIHEAP)? ■ Yes ■ No CD 285 (9/13) 11/19/2013 11:22 AM PAGE 6 OF 10 p. 34 County of Orange Bid 017-976001-GH 12. Medical Expenses: Are you or anyone you buy and prepare food with an elderly (60 or older) or disabled person that has any out-of-pocket medical expenses? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. NOTE: Do not list spouses or children receiving dependent payments for an SSI or disability and blindness recipient. List expenses you expect to have in the near future. Allowable medical expenses are: ■ ■ ■ ■ ■ Medical or dental care Hospitalization/outpatient treatment/nursing care ■ ■ Prescribed medications Health and Hospitalization insurance policy premiums ■ ■ Medicare premiums (Medi-Cal share of costs, etc.) Dentures, hearing aids and prosthetics Maintaining an attendant necessary due to age, illness, or infirmity The number and cost of meals furnished to an attendant Prescribed over the counter medications Amount of expense Name of elderly/disabled person ■ ■ ■ ■ Cost of transportation (mileage or fee) and lodging to obtain medical treatment or services Prescribed eye glasses and contact lenses Prescribed medical supplies and equipment Service animals expenses (food, vet bills, etc.) What type of Will the household be reimbursed How often expense? for any medical expenses? paid? (prescriptions, (by Medi-Cal, insurance, dentures, (monthly, weekly, number of meals for family member, etc.) other) attendant, etc.) IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ 13. Does anyone get food from any of the following? question. ● Communal dining facility for the elderly/disabled ■ Yes ■ No ● Food distribution program operated by a Native American reservation IF YES, WHO? WHERE? IF YES, WHO? WHERE? 14. Does anyone live at any of the following? ● ● ● ● ● ■ Yes ■ No Homeless Shelter Shelter for battered women Reservation for Native Americans Drug/Alcohol rehabilitation center Correctional facility/Penal institution (Jail or Prison) Person’s Name If yes, please answer this question. If no, skip to the next ● Other food program If yes, please answer this question. If no, skip to the next question. ● ● ● ● ● Group living arrangement for the blind/disabled Federally subsidized housing Psychiatric hospital/mental institution Hospital Long-Term Care or Board and Care Facility Name of Institution (center, shelter, facility, etc.) Expected Date of Release (if applicable) 15. Is anyone living with you age 60 or older and unable to buy food and fix meals separately because of a disability? ■ Yes ■ No IF YES, WHO? CF 285 (9/13) 11/19/2013 11:22 AM PAGE 7 OF 10 p. 35 County of Orange Bid 017-976001-GH 16. Household’s Resources Do you or anyone you buy and prepare food with have any resources (cash, money in the bank, Certificate of Deposit, stocks and bonds, etc.)? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. Check each resource listed below: ■ ■ ■ ■ Bank/Credit Union account (Checking) Bank/Credit Union account (Saving) Safe Deposit box Savings Bond(s) ■ ■ ■ ■ Money Market Account Mutual Funds Certificate of Deposit (CD) Cash on hand ■ ■ ■ Stocks Bonds Other: ____________________ If joint account with another person please say so below. For each box checked above, complete the following information. In whose name is the resource listed? What type of resource? How much is it worth? Where is the resource? (include the name of the bank or company where money is held) $ $ $ $ Have you or anyone in your household sold, traded, given away, or transferred a resource in the last three months? 17. 18. 19. 20. 21. 22. Duplicate Benefits Have you or any member of your household been convicted of fraudulently receiving duplicate SNAP (federal name for food assistance program, known as CalFresh in California) benefits in any state after September 22, 1996? If yes, who?_______________________________________________________________ Trafficking Benefits Have you or any member of your household ever been convicted of trafficking (allowing use of or selling EBT cards to others) SNAP benefits of $500 or more after September 22, 1996? If yes, who?_______________________________________________________________ Trading Benefits for Drugs Have you or any member of your household been found guilty of trading SNAP benefits for drugs after September 22, 1996? If yes, who?_______________________________________________________________ Trading Benefits for Firearms or Explosives Have you or any member of your household been found guilty of trading SNAP benefits for guns, ammunition, or explosives after September 22, 1996? If yes, who?_______________________________________________________________ ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No Fleeing Felon Are you or any member of your household hiding or running from the law to avoid prosecution, being taken into custody, or going to jail for a felony crime or attempted felony crime? If yes, who?_______________________________________________________________ ■ Yes ■ No Probation/Parole Violation Have you or any member of your household been found by a court of law to be in violation of probation or parole? If yes, who?_______________________________________________________________ ■ Yes ■ No CF 285 (9/13) 11/19/2013 11:22 AM PAGE 8 OF 10 p. 36 County of Orange 23. Bid 017-976001-GH Drug Felony Have you or any member of your household, been convicted of felony possession, use, or distribution of a controlled substance (illegal drugs or certain drugs for which a doctor’s prescription is required) after August 22, 1996? If yes, and the felony conviction was for possession, have you or that household member done (or will do) any of the following: ■ Yes ■ No a) Completed a government-recognized drug treatment program? ■ Yes ■ No b) Participated in a government-recognized drug treatment program? ■ Yes ■ No c) Enrolled in a government-recognized drug treatment program? ■ Yes ■ No d) Been placed on a waiting list for a government-recognized drug treatment program? ■ Yes ■ No e) Stopped the use of controlled substances and have evidence that you have stopped? ■ Yes ■ No If yes, please explain:_______________________________________________________________ ________________________________________________________________________________ Additional Writing Space CF 285 (9/13) 11/19/2013 11:22 AM PAGE 9 OF 10 p. 37 County of Orange Bid 017-976001-GH Additional Writing Space DO NOT COMPLETE - COUNTY USE ONLY IF THE ANSWER IS YES TO ANY OF THE QUESTIONS BELOW - EXPEDITE Is the household’s gross income less than $150 and cash on hand, or in checking and savings accounts $100 or less? ■ Yes ■ No Is the household’s combined gross income and cash on hand or on checking and savings accounts less than the combined rent/mortgage and appropriate utility allowance? ■ Yes ■ No Is the household a destitute migrant/seasonal farm worker household with liquid resources not exceeding $100 and does not expect to receive more than $25 in next 10 days? ■ Yes ■ No CF 285 (9/13) 11/19/2013 11:22 AM PAGE 10 OF 10 p. 38 County of Orange Bid 017-976001-GH If you are not registered to vote where you live now, would you like to apply to register to vote here today? (Check One) Already registered. I am registered to vote at my current residence address. Yes. I would like to register to vote. (Please fill out the attached voter registration form.) No. I do not want to register to vote. NOTE: IF YOU DO NOT CHECK A BOX, YOU WILL BE CONSIDERED TO HAVE DECIDED NOT TO REGISTER TO VOTE AT THIS TIME. YOU MAY TAKE THE ATTACHED VOTER REGISTRATION FORM TO REGISTER AT YOUR CONVENIENCE. ___________________________________________________________________ Applicant Name Date Important Notices 1. Applying to register or declining to register to vote will not affect the amount of assistance that you will be provided by this agency. 2. If you would like help in filling out the voter registration form, we will help you. The decision whether to seek or accept help is yours. You may fill out the voter registration form in private. 3. If you believe that someone has interfered with your right to register or to decline to register to vote, your right to privacy in deciding whether to register or in applying to register to vote, or your right to choose your own political party preference or other political preference, you may file a complaint with the Secretary of State by calling toll-free (800) 345-VOTE (8683) or you may write to: Secretary of State, 1500 - 11th Street, Sacramento, CA, 95814. For more information on elections and voting, please visit the Secretary of State’s website at www.sos.ca.gov. 01/13 NVRA Voter Preference Form 11/19/2013 11:22 AM p. 39 County of Orange Bid 017-976001-GH DO YOU KNOW? Your Family May Qualify For Medi-Cal z0HGL&DOSD\VIRUKHDOWKFDUHIRUPDQ\SHRSOHZLWKORZLQFRPH z&KLOGUHQDQGDGXOWVFDQJHWIUHHPHGLFDOFDUHDQGFKLOGUHQFDQJHWIUHH GHQWDODQGYLVLRQFDUHWKURXJKWKH0HGL&DO3URJUDP ,I\RXRUDPHPEHURI\RXUIDPLO\LVDOUHDG\UHFHLYLQJ0HGL&DORU\RXGRQRW QHHGWRUHWXUQWKLVIRUP 7RDSSO\ o )LOORXWWKLVIRUPo&RPSOHWHVHFWLRQEHORZDQGPDLOLQWKHHQYHORSHSURYLGHG ,JLYHSHUPLVVLRQIRU2UDQJH&RXQW\WRXVHLQIRUPDWLRQDYDLODEOHLQP\&DO)UHVKFDVHWRPDNHD0HGL&DO GHWHUPLQDWLRQIRUP\IDPLO\ <HV 1R ,KDYHUHDGDQGXQGHUVWDQGWKHULJKWVDQGUHVSRQVLELOLWLHVRQWKHRWKHUVLGHRIWKLVIRUP <HV 1R 6LJQDWXUHBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB'DWHBBBBBBBBBBBBBBBBBB LIFKLOGLQKRXVHKROGVLJQDWXUHRIWKHSDUHQWJXDUGLDQLVUHTXLUHG 3ULQWHG1DPHBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB'DWHRI%LUWKBBBBBBBBBBBBBBB $GGUHVVBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB 3KRQHQXPEHUBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB 6RPHRQHLQP\IDPLO\FXUUHQWO\KDVKHDOWKLQVXUDQFHRUKDGKHDOWKLQVXUDQFHLQWKHSDVW GD\V<HV 1R <RXFDQDQVZHU³<HV´DQGVWLOOEHHOLJLEOH ,I\RXKDYHTXHVWLRQVRUQHHGKHOSSOHDVHFDOO 0(',&$/&21),'(17,$/,7<127,&( 7KHLQIRUPDWLRQJLYHQLQWKLVDSSOLFDWLRQLVSULYDWHDQGFRQILGHQWLDOXQGHU:HOIDUHDQG,QVWLWXWLRQV&RGH6HFWLRQV DQG7KHLQIRUPDWLRQZLOOEHGLVFORVHGRQO\LQDFFRUGDQFHZLWKWKRVHODZV )5HY 11/19/2013 11:22 AM p. 40 County of Orange Bid 017-976001-GH 0(',&$/5,*+765(63216,%,/,7,(6$1''(&/$5$7,216 ,KDYHWKHULJKWWR x %HWUHDWHGIDLUO\DQGHTXDOO\UHJDUGOHVVRIP\UDFHFRORUUHOLJLRQQDWLRQDORULJLQVH[DJHRUSROLWLFDOEHOLHIV x $VNIRUDQLQWHUSUHWHU x $VNIRUDIDLUKHDULQJLI,WKLQNDGHFLVLRQRQP\0HGL&DOFDVHLVXQIDLURUZURQJ,PXVWDVNIRUDKHDULQJZLWKLQ GD\VDIWHU,JHWD³1RWLFHRI$FWLRQ´7RILQGRXWDERXW0HGL&DOIDLUKHDULQJVFDOOWROOIUHH ,KDYHWKHUHVSRQVLELOLW\WR x 6HQGLQDVWDWXVUHSRUWZKHQWKHFRXQW\DVNVPHWR x 5HSRUWDQ\FKDQJHVZLWKLQGD\VLQWKHLQIRUPDWLRQ,JDYHRQWKLVDSSOLFDWLRQ x /HWWKHFRXQW\NQRZLIDIDPLO\PHPEHUDSSOLHVIRUGLVDELOLW\EHQHILWVLVLQDSXEOLFLQVWLWXWLRQRUJHWVPHGLFDOFDUHIRU DQ\DFFLGHQWRULQMXU\FDXVHGE\DQRWKHUSHUVRQ x &RRSHUDWHLIP\FDVHLVUHYLHZHG ,XQGHUVWDQGWKDWHDFKSHUVRQ,DPDSSO\LQJIRU x 0XVWOLYHLQ&DOLIRUQLD x 0XVWQRWEHJHWWLQJSXEOLFDVVLVWDQFHIURPRXWVLGH&DOLIRUQLD x 0XVWQRWEHLQMDLOSULVRQRUDQ\RWKHUFRUUHFWLRQDOIDFLOLW\ ,IXUWKHUXQGHUVWDQGWKDW x $VDFRQGLWLRQRI0HGL&DOHOLJLELOLW\DOOULJKWVWRPHGLFDOVXSSRUWDUHDXWRPDWLFDOO\DVVLJQHGWRWKH6WDWHRI&DOLIRUQLD x ,I,DPQRWHOLJLEOHIRUWKLV0HGL&DOSURJUDP,XQGHUVWDQG,PD\TXDOLI\IRURWKHUSURJUDPVDQGKDYHWKHULJKWWRDSSO\ IRUWKHP x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p. 41 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES CALFRESH BENEFITS HOW TO REPORT HOUSEHOLD CHANGES Everyone who receives CalFresh benefits must report when their income or household situation changes. If you’re not sure how to report changes, what changes to report, or what proof we need, be sure to ask your worker. You are receiving this notice because: ■ You have been approved for CalFresh benefits and will be reporting changes on a Change Reporting basis. ■ Your household was previously assigned Semi-Annual Reporting status and will now be reporting on a Change Reporting basis. Change Reporting requirements are described below. CHANGE REPORTING You MUST report the following changes within ten days: • • • • • • • • If your household has a change in the source of monthly earned income, or your household’s monthly earned income starts, stops, or changes by more than $100.00. If your household has a change in the source of monthly unearned income, or your household’s monthly unearned income starts, stops, or changes by more than $50.00. Anyone’s source of income changes. You move in with someone else or anyone moves into or out of your home, including newborns, other children, spouses, other relatives or non-relatives. Anyone moves to another address, plans to move or gets a new mailing address. Your household’s total cash, stocks, bonds or other money is more than $2000 (or $3250 if someone in your household is age 60 or over or disabled). If there is a change in the amount of any court ordered child support paid by a member of the household for a child not living in the home. If you are meeting the Able Bodied Adult Without Dependents (ABAWD) work rule by working and your work hours drop below 20 hours a week or 80 hours a month. CalFresh rules limit the receipt of CalFresh benefits to 3 months in a 3-year period for ABAWDs who are not working or participating in other allowable activities. You are excused from the ABAWD work rule and do not need to report a drop in your work hours if you are: • Living in a county where the ABAWD work rule is waived because of high unemployment rates; • Under 18 or 50 years of age or older; • Medically certified as physically or mentally unfit for employment’ • Meeting the CalWORKs Welfare-To-Work rules • Caring for an injured or sick person who will need help for more than 30 days; • Participating in an alcohol or drug treatment program that keeps you from working 30 hours or more per week; • Getting or have applied for Unemployment Insurance benefits; • Employed or self-employed at least 30 hours per week or receiving weekly earnings at least equal to the federal minimum wage multiplied by 30 hours; • Going to school at least half-time; • Pregnant; or • Living in a CalFresh household that contains a minor child even if the minor child is not eligible for CalFresh benefits. • • If, since your last report, anyone in your home has been avoiding or running from the law to avoid a felony prosecution, custody or confinement after conviction, or is in violation of probation or parole. If, since your last report, anyone in your home has been convicted after August 22, 1996 of a drug-related felony for manufacturing, sale, or distribution of a controlled substance, or any activity in connection with these unlawful acts, or harvesting, cultivating or processing marijuana, or involving a minor in the above activities. You MAY report when: • • • • • Anyone’s physical or mental illness begins or ends. Anyone’s citizenship, immigration status changes or anyone gets a letter, form or new card from the U.S. Citizenship and Immigration Services (USCIS) (formerly INS). You have changes in your dependent care costs. Any member who is disabled or age 60 or older has changes in or new medical expenses. If verified, your allotment can be refigured. Any member begins to pay court-ordered child support for a child not living in the home. You may report changes either: • • By mail, telephone, or in person at the County CalFresh Office; or By turning in a CF 377.5 CR CalFresh Household Change Report form. TRANSITIONAL CALFRESH BENEFITS California’s Transitional CalFresh program provides CalFresh benefits for five months to households that leave CalWORKs. If your household begins receiving transitional CalFresh benefits, you do not have to report while receiving these benefits. If you are receiving transitional CalFresh benefits, you may reapply to see if you can get more benefits. If you reapply and are approved for regular CalFresh benefits, then all normal reporting rules will apply. CF 23 CR (9/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 42 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 43 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES CALFRESH BENEFITS HOW TO REPORT HOUSEHOLD CHANGES Everyone who receives CalFresh benefits must report when their income or household situation changes. If you’re not sure how to report changes, what changes to report, or what proof we need, be sure to ask your local county office. You are receiving this notice because: ■ You have been approved for CalFresh benefits and will be reporting changes on a Semi-Annual basis. ■ Your household was previously assigned Change Reporting status and will now be reporting on a Semi-Annual basis. Semi-Annual Reporting requirements are described below. SEMI-ANNUAL REPORTING As a semi-annual reporting household, you will need to turn in a completed Semi-Annual Report form (SAR 7) due by the 5th day of the 6th month after your most recent certification. If you do not turn in your completed SAR 7 by the end of the first working day of the next (7th) month, your benefits will stop. Your worker will use the income and expense information reported on the SAR 7 to calculate your CalFresh benefits for the remainder of the certification period. For example: You completed your annual recertification in May. Your SAR 7 will be due 6 months later, on November 5th and you will report what income you had in October. You will also report any income changes you expect to have in December, January, February, March, April and May. You must turn in your completed SAR 7 by no later than the first working day in December or your benefits will stop. You will lose benefits unless you had a good reason for being late. Your annual recertification will be due in May six months later. Your next SAR 7 will be due for the following certification period six months later. What you must report on a Semi-Annual Report (SAR 7): • • • • • • • • • • • • • • • Earned income from any source; Unearned income of any kind; Anyone getting free rent or utilities; Anyone who has expenses that are paid by someone else; Reduced hours of work or training; Someone moves in/out of your home; If you move; Any real or personal property bought, sold or exchanged; Any change in legally obligated child support paid by a household member; Anyone’s citizenship/immigration status changes or receives correspondence from the U.S. Citizenship and Immigration Services (USCIS) (formerly INS); Anyone reaches 60 years of age; Anyone gets a job or payments for training or school expenses; Anyone has a job, training or school costs such as for dependent care or supplies; If, since your last report, anyone in your home has been avoiding or running from the law to avoid a felony prosecution, custody or confinement after conviction, or is in violation of probation or parole. If, since your last report, anyone in your home has been convicted after August 22, 1996 of a drug-related felony for manufacturing, sale , or distribution of a controlled substance, or any activity in connection with these unlawful acts, or harvesting, cultivating or processing marijuana, or involving a minor in the above activities. REPORTING MANDATORY CHANGES DURING THE CERTIFICATION PERIOD You must report the following changes within ten (10) days even if it is not your report month. You are to report: • • When your household’s income is more than 130% of federal poverty level, for your household size (CalFresh IRT). If you are meeting the Able Bodied Adult Without Dependents (ABAWD) work rule by working and your work hours drop below 20 hours a week or 80 hours a month. CalFresh rules limit the receipt of CalFresh benefits to 3 months in a 3-year period for ABAWDs who are not working or participating in other allowable activities. You are excused from the ABAWD work rule and do not need to report a drop in your work hours if you are: • Living in a county where the ABAWD work rule is waived because of high unemployment rates; • Under 18 or 50 years of age or older; • Medically certified as physically or mentally unfit for employment; • Meeting the CalWORKs Welfare-To-Work rules; • Caring for an injured or sick person who will need help for more than 30 days; • Participating in an alcohol or drug treatment program that keeps you from working 30 hours or more per week; • Getting or have applied for Unemployment Insurance benefits. REPORTING VOLUNTARY CHANGES You may also report other information voluntarily, even when it is not your report month. Reporting information voluntarily may cause your household benefits to go up or down. See examples below. The county will take action within ten (10) days after you provide verification. One exception is when the increase results from adding another person to your case. In that situation, the county will take action to increase benefits the first of the month after you provide verification. Even if you have already reported something to the County, you must also report it on your next SAR 7 or recertification. Some examples of voluntary reporting that may cause your benefits to go up include: • Loss of income; • Member becomes disabled or 60 years old; • Member begins to pay court-ordered child support; • New household member in the home; • Shelter/housing cost increases; • Medical expenses. (Continued on back) CF 23 SAR (6/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 44 County of Orange Bid 017-976001-GH REPORTING VOLUNTARY CHANGES - Continued TRANSITIONAL CALFRESH BENEFITS Some examples of voluntary reporting that may cause your benefits to go down include: • Gain or increase of income that is less than your CalFresh IRT; • Someone with no income moves out of your home; • Someone in your home who had no income dies; • Someone with income moves into your home; • Shelter cost decrease. California’s Transitional CalFresh program provides CalFresh benefits for five months to households that leave CalWORKs. You MAY report changes during your households certification period either by: • If your household begins receiving transitional CalFresh benefits, you do not have to report while receiving these benefits. If you are receiving Transitional CalFresh benefits, you may reapply to see if you can get more benefits. If you reapply and are approved for regular CalFresh benefits, then all normal reporting rules will apply. Mail, telephone or in person at the county CalFresh office or by turning in a Mid-Certification Period Status Report or SAR 3. OTHER CHANGES There are other circumstances that will require the county to decrease or discontinue your benefits during the certification period in which they happen. Here are some examples: • A household member is sanctioned; • Someone in your household receives benefits in another household; • A California Food Assistance Program status changes. CF 23 SAR (6/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 45 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES IMPORTANT INFORMATION - PLEASE READ New Reporting Requirements for Cash Aid and CalFresh The county is changing from Quarterly Reporting to Semi-Annual Reporting. Below are the changes that will be coming soon. We will tell you when these new rules start. Reporting Form Before, you turned in a QR 7 every 3 months. Soon you will only need to turn in a report once every 6 months. The 6-month report form is called the SAR 7. The other report will be your annual redetermination/recertification (RD/RC) form. The SAR 7 is due 6 months after your annual RD/RC. It is always due on the 5th day of the month. If you do not turn in your complete SAR 7 by the end of the first working day of the next (7th) month, your aid will stop. Example: You completed your annual RD/RC in February. Your SAR 7 will be due 6 months later, on August 5th. You have to get your completed SAR 7 to your worker no later than the first working day in September or your benefits will stop. You will lose aid unless you had a good reason for being late. For Cash Aid: The amount of income that you have to report within 10 days is changing. The IRT is based on your total income and the number of people in your household. Before, we would stop your benefits if your total income was over the IRT. Under the new rules, when you report income over your IRT, the county may lower or stop your benefits. Example: If your IRT is $900 and you get income of $800 you do not have to report the change until your next report is due. If you get income of $901 or more you must report it to your worker within 10 days. Your benefits will go down and your worker will give you a new IRT. For CalFresh: Before, you did not have an IRT. Soon you will have an IRT based on your household size. When you report income over your IRT, the county may stop your benefits. Other Mandatory and Voluntary Reporting Rules are the same. Voluntary reports may increase your benefits. Just like with your QR 7, you must answer all the questions on the SAR 7, attach proof, sign and date it, and return it by the date listed on the report. Changes to the Income Reporting Threshold (IRT) Rules The IRT is the amount of total monthly income that you have to report within 10 days. By “total monthly income” we mean any money you get. Any time your IRT changes, the county will let you know in writing. TEMP SAR 1 (10/12) NEW REPORTING REQUIREMENTS FOR CASH AID AND CALFRESH 11/19/2013 11:22 AM p. 46 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 47 Build a Better Future for your Family 11/19/2013 11:22 AM Get the benefits of family planning services, which can help you: • Improve your ability to become selfsufficient by preventing an unplanned pregnancy. • Plan the number and spacing of your children so you are able to meet the economic and emotional needs of your family. • Communicate with your partner about reproductive health issues. • Talk to your kids about safe sex and pregnancy prevention. County Stamp Box California Family Planning Information and Referral Service 1-800-942-1054 State of California Health and Human Services Agency Department of Social Services PUB 275 (04/07) Family Planning... Making the Commitment for a Healthy Future County of Orange Do it for yourself. Do it for the ones you love. p. 48 Bid 017-976001-GH • Answer questions about all your reproductive health concerns. • Learn how to do self-exams to check for breast cancer. • Get screened for reproductive cancers. • Learn how to prevent getting and spreading sexually transmitted diseases, including HIV/AIDS. • Get tested and treated for sexually transmitted diseases. • Learn about emergency contraception and whether it will be the right choice for you if you ever need it. • Get birth control supplies to help prevent an unplanned pregnancy. 1-800-942-1054 • Call the California Family Planning Information and Referral Service for the name, address and phone number of a family planning services provider in your area at: Make the commitment today. • Inexpensive — CalWORKs clients can receive them for no- and low-cost. • Available for men and women, including teens. • Confidential, which means it is private between you and your doctor. These services are: • From your doctor, county department of health or your health care plan. • Find the birth control method that fits your lifestyle. There is a wide range of choices — from the pill to the ring to the shot and more. • Look in the telephone yellow pages under “Family Planning Information.” Get family planning services in your community: 11/19/2013 11:22 AM Your local family planning provider can help you: Family Planning — For Your Family’s Future County of Orange Bid 017-976001-GH p. 49 ■ ■ ■ ■ You cannot get your wheelchair into examination, interview rooms or restrooms. Men get referred to job training for better paying jobs than women. The county does not want you to have training because they say you are “too old.” You are not allowed to adopt a baby because you are of a different race. DISCRIMINATION COMPLAINTS If you think you have been discriminated against, you may submit a complaint application separately to the County or the State, and the Federal Government. The Federal agency that you must complain to depends on which program your complaint is about. You can file a discrimination complaint with: 1. FOR ALL PROGRAMS ADMINISTERED BY YOUR COUNTY WELFARE DEPARTMENT: The County’s Civil Rights Coordinator. Ask your county office for the name, address and phone number of their Civil Rights Coordinator. He/she will independently investigate your complaint. 2. Civil Rights Bureau California Department of Social Services 744 P Street, MS 8-16-70 Sacramento, CA 95814 (916) 654-2107 (866) 741-6241 (Toll-Free) 3. FOR THE CALFRESH PROGRAM: United States Department of Agriculture Director, Office of Civil Rights, Room 326-W, Whitten Bldg. 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 (202) 720-6382 (voice and TTY) 4. FOR ALL OTHER PROGRAMS: Health and Human Services Office of Civil Rights 90 7th Street, Suite 4-100 San Francisco, CA 94103 (415) 437-8310 (voice) (415) 437-8311 (TDD) TIME LIMITS TO TAKE ACTION If you suffer discrimination, you must submit your complaint within 180 days of the actual discrimination. If the discrimination also affected the level of your benefits and services, you must also ask for a state hearing within 90 days. A discrimination investigation cannot change your benefit levels or services…only a state hearing can do that. LIMITS ON CERTAIN RIGHTS Although you have the right to privacy and confidentiality, there are certain laws that allow limited exceptions. You can ask the county for the laws. QUESTIONS If you have any questions about the rights listed here, call the Public Inquiry Unit: toll free (800) 952-5253. The TDD toll-free telephone number is (800) 952-8349. ■ Adoption Assistance Program (AAP) Adult Protective Services Alcohol and Drug Program California Food Assistance Program (CFAP) Medi-Cal CalWORKs CalWORKs Child Care CalWORKs Welfare-to-Work Program/Services Cash Assistance Program for Immigrants (CAPI) Child Welfare Services Denti-Cal Early & Periodic Screening, Diagnosis, and Treatment (EPSDT) CalFresh (Food Stamps) Foster Care In-Home Support Services Kinship Guardian Assistance (Kin-GAP) Mental Health PROGRAMS COVERED BY THIS PAMPHLET ■ ■ ■ ■ ■ ■ Multipurpose Senior Services Program (MSSP) Personal Care Services Program (PCSP) Refugee Cash Assistance Social Services STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY DEPARTMENT OF SOCIAL SERVICES This pamphlet is available from your Local County Welfare Office and at www.cdss.ca.gov in the following languages: • Arabic • Japanese • Russian • Armenian • Korean • Spanish • Cambodian • Lao • Spanish Large Print • Chinese • Tagalog • Mien • Farsi • Portugese • Ukranian • Hmong • Punjabi • Vietnamese Also Available in large print, Braille, and Audio CD PUB 13 (6/11) YOUR RIGHTS UNDER CALIFORNIA WELFARE PROGRAMS … for people applying for or receiving public aid in California Tell us if you need help because of a disability Ask for a free interpreter County of Orange ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 11/19/2013 11:22 AM p. 50 Bid 017-976001-GH 11/19/2013 11:22 AM 1. Understand what is happening with your application and aid. YOU HAVE A RIGHT TO… All people and organizations providing public assistance must respect your rights. They can help you understand and apply for benefits and services. YOUR RIGHTS 1. Keep records of all your information, documents, and contacts with the county. 2. Get a receipt when you turn anything in. 3. You can bring someone with you to a meeting with your worker. 4. Complain. There are 4 ways to do this: ■ Informal: You can ask to speak to a supervisor to talk about problems with a worker or to go over the rules and the proposed action on your aid or services. ■ State Hearing: Ask for a state hearing if there is a problem with your aid or services. You must ask for a hearing within 90 days of the county's action. You may be able to file after 90 days if you have a good reason, like illness or a disability. ■ Discrimination complaint: If you feel that the county has discriminated against you, you can make a discrimination complaint to the County’s Civil Rights Coordinator or to the State Civil Rights Bureau, and to the Federal Government. You must do this within 180 days of the discrimination. For more on this, see the section beginning “Prohibited Discrimination.” IF YOU ARE HAVING PROBLEMS WITH YOUR AID OR SERVICES: 2. Get written and oral explanations about your application and aid. 3. Get a receipt for any documents you turn in. 4. See your case record. 5. See state and county laws and regulations. 6. Ask a judge to review any county decision about your eligibility, benefits, or services. 7. Not face discrimination in receiving program benefits or services. 8. File a complaint about discrimination. 9. Get extra help from county staff to make sure you get your benefits if you have a disability or impairment that makes it hard to understand the program rules. 10. Have your information kept confidential. 11. Be treated with courtesy and respect. You can ask for a state hearing any time you disagree with a county’s action on your benefits or services. You can also ask for a state hearing if the county is not giving you benefits or services which you think you should get. A state hearing is heard by a state Administrative Law Judge. The county will have someone at the hearing to explain why they took their action. A state hearing is not a court hearing. You do have the right to have a representative with you. There are free legal services in every county. They are listed on the back of your county notices. You can bring witnesses. You have the right to a free interpreter. Ask the county how to get one. • If your problem is with General Assistance or general relief, you must ask for a county hearing. • If your problem is with Social Security benefits, you must contact the Social Security Administration. The county must give you a notice at least 10 days before any action to change your aid or services takes place. If you ask for a hearing before the action takes place, you can get “aid paid pending” your hearing. This means your aid stays the same until you get a hearing decision. You MUST ask for a hearing on any new notice you get, if you disagree. CONTINUING YOUR AID OR SERVICES PENDING A STATE HEARING ■ ■ ■ ■ STATE HEARINGS ■ If the discrimination also affects your benefits or services, you must also ask for a state hearing if you wish to challenge the county’s decision on your benefits or services. Grievance: You can file a complaint with the county if they have a grievance procedure. This does not protect your benefits in the way that asking for a state hearing does. ■ ■ ■ ■ ■ Bid 017-976001-GH The County does not give you a free interpreter. A worker tells a certain ethnic group about more programs and services than people of other ethnicities. The County won’t help you get audio tapes of a program orientation to help you with a disability that makes it hard for you to read. A worker learns of your religion or politics and then treats you differently. You can’t get to appointments because the county building does not have an elevator. EXAMPLES OF DISCRIMINATION Under State law, welfare agencies may not provide you aid, benefits or services that is different from aid provided to others on the basis of Race, Color, National Origin (including language), Ethnic Group Identification, Age, Disability, Religion, Sex, Sexual Orientation, Political Affiliation, Marital Status, or Domestic Partnership Federal laws also prohibit discrimination on several, although not all, of the bases listed above. Federal Law also prohibits : 1. Delaying or denying the placement of a child for adoption or into foster care on the basis of race, color or national origin of the adoptive or foster parents, or the child; 2. Denying to any individual the opportunity to become a foster or adoptive parent on the basis of race, color or national origin of the individual or child involved. PROHIBITED DISCRIMINATION 1. Phone: Ask for a State Hearing by contacting the CA Department of Social Services at (800) 743-8525 or (800) 952-5253 2. Fill out the back of your Notice of Action (NOA) or send a written request to: CDSS, State Hearing Division 744 P Street M.S. 09-17-37 Sacramento, CA 95814 HOW TO REQUEST A STATE HEARING County of Orange p. 51 County of Orange Bid 017-976001-GH Req # 1055787 1 English NACF PHONE-IN RRR December 2013 Region Quantity ARC 5,000 AVRC 1,600 CRO 2,500 GGRC 3,500 SARC 3,325 TOTAL 15,925 2 STAPLES LEFT SIDE 11/19/2013 11:22 AM p. 52 County of Orange Bid 017-976001-GH Req # 1055788 2 Spanish NACF PHONE-IN RRR December 2013 Region Quantity ARC 3,250 AVRC 450 CRO 100 GGRC 1,225 SARC 3,900 TOTAL 8,925 2 STAPLES LEFT SIDE 11/19/2013 11:22 AM p. 53 County of Orange Bid 017-976001-GH 1RQ$VVLVWDQFH&DO)UHVK1$&) 3KRQH,Q5553DFNHW6SDQLVK )RRG6WDPS)RUPVIRU5HFHUWLILFDWLRQ6SDQLVK )RUPDVSDUD&RPSOHWDU)LUPDU\5HJUHVDUDOD2ILFLQD$QWHVGHVX (QWUHYLVWDSRU7HOpIRQR 3RU7HOpIRQR1RWLILFDFLyQGH555 &DO)UHVK6ROLFLWXG3DUD%HQHILFLRVGH&DO)UHVK 1R)RUP &)63 /H*XVWDUtD5HJLVWUDUVHSDUD9RWDU" 195$9RWHU3UHIHUHQFH )RUP63 )RUPDSDUD5HJLVWUDUVHSDUD9RWDUHQ&DOLIRUQLD 1R)RUP 3DUDVXLQIRUPDFLyQVRODPHQWHQRQHFHVLWDUHWRUQDUHVWDVIRUPDV 6DELD8VWHG"4XH6X)DPLOLD3RGULD&DOLILFDU3DUD )63 0HGL&DO 1RWLFHRI/DQJXDJH6HUYLFHV &DO)UHVK%HQHILWV+RZWR5HSRUW+RXVHKROG&KDQJHV &5 %HQHILFLRVGH&DO)UHVK&RPR5HSRUWDU&DPELRVHQHO *UXSRSDUD)LQHVGH&DO)UHVK 1XHYRV5HTXLVLWRV3DUD5HSRUWDU3DUD$VLVWHQFLD 0RQHWDULD\%HQHILFLRV'H&DO)UHVK 3ODQLILFDFLyQ)DPLOLDU«&RPSURPHWLpQGRVHSDUDXQ )XWXUR6DOXGDEOH 6XV'HUHFKRV *(1 &)&5 &)6$563 7(036$563 3XE 38% 1$&)3KRQH,Q555&RYHU/HWWHU6SDQLVK 11/19/2013 11:22 AM p. 54 County of Orange Bid 017-976001-GH AVISO SOBRE LA RECERTICACION DE ESTAMPILLAS DE COMIDA Usted fue notificado que su periodo de certificación de Estampillas de Comida terminara el próximo mes y que recibirá una cita para que sus beneficios continúen. Usted ha sido citado para una entrevista por teléfono. Un trabajador le llamara al número de teléfono que usted proveyó previamente. Por favor llame al trabajador lo antes posible si: x El día y la hora de la entrevista no es conveniente para usted y desea cambiar la cita. x Usted desea que el trabajador le contacte a otro numero de teléfono (como su celular o al trabajo). x Usted prefiere ser entrevistado en persona y desea solicitar una cita en la oficina. Por favor, firme, y feche los documentos requeridos adjuntos (Aplicación para beneficios de Estampillas de Comida/DFA 285-A1, Declaración de Hechos/DFA 285-A2, y Sus Derechos y Responsabilidades/DFA 285-A3 QR. Devuélvanos inmediatamente estos documentos en el sobre prepagado. Los otros materiales provistos son para su información/registros. Necesitamos tener los documentos completos para revisarlos antes de la entrevista por teléfono. Si necesitamos algún otro documento se lo comunicaremos después de que los revisemos o durante la entrevista por teléfono. RECORDATORIO IMPORTANTE x Si no completa la entrevista, esto causara que sus beneficios de Estampillas de Comida terminen. x Si no mantiene su cita para la entrevista, es su responsabilidad de establecer otra cita. x No es obligatorio completar su Reporte Trimestral QR7 en el mismo mes que su re-certification es completada. Sin embargo, verificaciones de ingresos de todos los miembros del hogar son requeridos. Por favor inclúyalos cuando retorne estas formas. x Las verificaciones que necesitamos deben de ser provistas dentro de 10 días después de requerirlas. 11/19/2013 11:22 AM p. 55 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES MEJORES ALIMENTOS PARA UNA VIDA MEJOR SOLICITUD PARA BENEFICIOS DE CALFRESH Si usted tiene una incapacidad/discapacidad o necesita ayuda con esta solicitud, comuníqueselo al Departamento de Bienestar Público del Condado (Condado) y alguien le ayudará. Si prefiere hablar, leer, o escribir en un idioma que no es inglés, el Condado conseguirá a alguien para que le ayude sin costo para usted. ¿Cómo presento una solicitud? Use esta solicitud si solamente está solicitando beneficios de CalFresh. CalFresh es un programa de asistencia alimentaria para ayudarle con el costo de comprar alimentos para su hogar. Si quiere solicitar beneficios de otros programas que no son CalFresh, tales como CalWORKs (Programa de California de Oportunidades de Trabajo y Responsabilidad hacia los Niños) o Medi-Cal (Programa de Asistencia Médica de California), pida una solicitud para esos programas. Usted también puede solicitar en línea los beneficios de CalFresh y de otros programas en: http://www.benefitscal.org/. También puede ver en línea si es posible que sea elegible en: http://www.cdss.ca.gov/foodstamps/PG849.htm. • Si puede, complete todo el formulario de solicitud. Para empezar el proceso de solicitud, usted tiene que al menos proporcionarle al Condado su nombre, dirección y firma (Pregunta 1 en la Página 1). • Entregue la solicitud al Condado, ya sea en persona, por correo, por fax, o en línea. • El día que el Condado recibe su solicitud firmada, es la fecha cuando empieza a contar el tiempo para darle una respuesta sobre si usted puede recibir beneficios. Si usted está en una institución, el tiempo comienza el día que usted se va de la institución. ¿Qué es lo que debo hacer? • Antes de firmar la solicitud, lea acerca de sus derechos y responsabilidades (Páginas 1 al 3 de las páginas marcadas en inglés “PROGRAM RULES” [“Reglas del Programa”]). • Usted tiene que tener una entrevista con el Condado para hablar acerca de su solicitud. La mayoría de las entrevistas se llevan a cabo por teléfono pero se pueden hacer en persona en la oficina del Condado u otro lugar acordado con el Condado. Si usted tiene una incapacidad/discapacidad, se pueden hacer otros arreglos. • Si usted no completó toda la solicitud, puede completarla durante su entrevista. • Para ver si usted es elegible, necesitará proporcionar pruebas de sus ingresos, gastos, y otras circunstancias. ¿Cuánto tiempo se tomará? Es posible que el proceso de su solicitud se tarde hasta 30 días. Usted puede recibir beneficios antes de que pasen 3 días consecutivos si: • Los ingresos brutos (ingresos antes de las deducciones) mensuales de su hogar son menos de $150 y el dinero que tiene en efectivo o en una cuenta de cheques o de ahorros es $100 o menos; o • El costo de vivienda de su hogar (renta/pago de hipoteca y servicios públicos y municipales) son más que sus ingresos brutos mensuales y el dinero en efectivo o en cuentas de cheques o ahorros; o • Usted es un migrante o un trabajador campesino de temporada y su hogar tiene menos de $100 en cuentas de cheques o de ahorros y 1) sus ingresos se descontinuaron, o 2) sus ingresos empezaron pero no espera recibir más de $25 en los siguientes 10 días. Para ayudarle al Condado a determinar si usted puede recibir beneficios en tres días, por favor conteste las Preguntas 1, 6 al 8, 11, y 16, y proporcione al Condado pruebas de su identidad (si las tiene) junto con su solicitud. El Condado le enviará una carta para avisarle si su hogar está aprobado o no para recibir beneficios de CalFresh. Página de información - Por favor consérvela para sus expedientes. CF 285 (SP) (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 1 OF 2 p. 56 County of Orange Bid 017-976001-GH ¿Qué necesito para mi entrevista? Para evitar demoras, tenga lo siguiente para su entrevista. Asista a la entrevista aunque no tenga las pruebas. Es posible que el Condado le pueda ayudar para obtener las pruebas. Durante la entrevista, el Condado repasará la información en la solicitud y le hará preguntas para ver si puede recibir beneficios de CalFresh y cuál cantidad de beneficios puede recibir. Pruebas que necesita para recibir más Pruebas que necesita para recibir beneficios • Identificación (Licencia de manejar, tarjeta de identificación beneficios de CalFresh del Estado, pasaporte). • Costos de vivienda (recibos de renta, cobros • Pruebas del lugar donde vive (un contrato de de hipoteca, cobros de impuestos sobre la arrendamiento, cobro actual con su dirección). propiedad, documentos de seguro). • Números de Seguro Social (vea la nota que aparece abajo • Costos de servicios de teléfono y servicios acerca de ciertas personas que no son ciudadanas). públicos y municipales. • Dinero en el banco para todas las personas en su hogar • Gastos médicos para todas las personas en su (estados de cuenta de banco recientes). hogar que son de edad avanzada (60 años o • Ingresos ganados por todas las personas en su hogar para más) o que están incapacitadas/discapacitadas. los últimos 30 días (talones de cheques de pago recientes, • Costos para el cuidado de niños o adultos una declaración de un empleador). debido a que alguien está trabajando, NOTA: Si trabaja por cuenta propia, ingresos y gastos o buscando trabajo, asistiendo a un registros de impuestos. entrenamiento o escuela, o está participando • Ingresos no ganados (beneficios de desempleo, Ingresos en una actividad de trabajo requerida. Suplementales de Seguridad [SSI], Seguro Social, • Mantenimiento de hijos pagado por una beneficios para veteranos, mantenimiento de hijos, persona en su hogar. compensación por lesiones de trabajo, subvenciones o préstamos escolares, ingresos provenientes de arrendamientos, etc.). • Situación migratoria legal SOLAMENTE para personas que no son ciudadanas que están solicitando beneficios (tarjeta de residente legal, visa). NOTA: Es posible que ciertas personas no ciudadanas no necesiten esta prueba si están solicitando inmigración debido a que son víctimas de violencia doméstica, testigos para la persecución de un delito, o víctimas de trata (tráfico con seres humanos). También es posible que no necesiten un número de Seguro Social. ¿Cómo recibo/uso mis beneficios de CalFresh? • El Condado le dará o le enviará por correo una tarjeta plástica de EBT (transferencia electrónica de beneficios). Los beneficios se pondrán en la tarjeta cuando se apruebe su solicitud. Cuando llegue su tarjeta, fírmela. Para usar su tarjeta, usted establecerá un número de identificación personal (PIN, por sus siglas en inglés). • Si su tarjeta de EBT se pierde, se daña, o se la roban, o si usted piensa que alguien sabe su PIN y no quiere que esa persona use sus beneficios, llame inmediatamente al (877) 328-9677 o al Condado para reportarlo y cambiar su PIN. Asegúrese de que todos los adultos responsables y su representante autorizado también sepan cómo reportar inmediatamente uno de estos problemas. Si usted no reporta que otra persona tiene su PIN y no quiere que esa persona use sus beneficios pero no cambia su PIN, no se reemplazará ningún beneficio que se use. • Usted puede usar sus beneficios de CalFresh para comprar casi todos los alimentos, al igual que semillas y plantas para cultivar sus propios alimentos. Usted no puede comprar alcohol, tabaco, alimento para mascotas, algunos tipos de comida ya preparada, ni cualquier otra cosa que no es comida (como pasta de dientes, jabón, o toallas de papel). • La mayoría de las tiendas de comestibles y otros lugares que venden alimentos aceptan los beneficios de CalFresh. Para una lista de lugares cerca de usted que aceptan la tarjeta de EBT, por favor vaya a los sitios web: https://www.ebt.ca.gov o https://www.snapfresh.org. • Los beneficios de CalFresh solamente son para usted y los miembros de su hogar. Mantenga seguros sus beneficios. No dé su número de PIN a nadie. No guarde su número de PIN con su tarjeta de EBT. ¿Qué sucede si soy una persona sin hogar? Por favor avísele inmediatamente al Condado si usted es una persona sin hogar para que le ayuden a resolver cuál dirección usar para aceptar su solicitud y para que usted reciba notificaciones del Condado acerca de su caso. Para CalFresh, una “persona sin hogar” significa que usted: A. Se está quedando en un albergue supervisado, una casa de transición (halfway house), o en un lugar similar. B. Se está quedando en el hogar de otra persona o de un familiar durante no más de 90 días consecutivos. C. Está durmiendo en un lugar que no está designado, o normalmente no se usa, como un lugar para dormir (por ejemplo, un pasillo, una estación de autobuses, un vestíbulo [lobby], u otros lugares similares). Página de información - Por favor consérvela para sus expedientes. CF 285 (SP) (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 2 OF 2 p. 57 County of Orange Bid 017-976001-GH REGLAS Y RESPONSABILIDADES Usted tiene la responsabilidad de: • • • • • • Darle al Condado toda la información que se necesita para determinar su elegibilidad. Darle al Condado pruebas que tenga de la información cuando se necesiten. Reportar cambios de la manera en que se requiere. El Condado le dará información acerca de qué, cuándo, y cómo reportar. Si usted no cumple con los requisitos que su hogar tiene para reportar, se cerrará su caso o sus beneficios de CalFresh se reducirán o descontinuarán. Buscar, obtener, y mantener un trabajo o participar en otras actividades, si el Condado le dice que se requiere en su caso. Cooperar plenamente con el personal del Condado, Estado, o gobierno federal, si su caso es seleccionado para ser revisado o investigado para asegurar que su elegibilidad y nivel de beneficios fueron determinados correctamente. El no cooperar con estas revisiones resultará en la pérdida de sus beneficios. Reembolsar cualquier beneficio de CalFresh que haya recibido y para el cual usted no era elegible. Usted tiene derecho a: • • • • • • • • • • • • • • • • • • • Entregar una solicitud para los beneficios de CalFresh proporcionando solamente su nombre, dirección, y firma. Tener un intérprete si lo necesita, proporcionado por el Estado sin costo para usted. Que la información que le proporcione al Condado se mantenga confidencial, a menos que la información esté directamente relacionada a la administración de los programas del Condado. Retirar su solicitud en cualquier momento, antes de que el Condado determine su elegibilidad. Pedir ayuda para completar su solicitud para beneficios de CalFresh y recibir una explicación de las reglas. Pedir ayuda para obtener las pruebas que se necesitan. Ser tratado con cortesía, consideración, y respecto, y no recibir ninguna discriminación. Recibir beneficios de CalFresh antes de que pasen tres días, si es que es elegible para recibir el servicio urgente (Expedited Service). Ser entrevistado por el Condado en un tiempo razonable cuando usted presenta su solicitud y a que se determine su elegibilidad antes de que pasen 30 días. Tener al menos 10 días para darle al Condado las pruebas que se necesitan para determinar su elegibilidad. Recibir una notificación por escrito al menos 10 días antes de que el Condado reduzca o descontinúe sus beneficios de CalFresh. Hablar con el Condado acerca de su caso y a revisar su caso cuando usted lo solicite. Pedir una audiencia con el Estado antes de que pasen 90 días si no está de acuerdo con el Condado acerca de su caso de CalFresh. Si pide una audiencia antes de que la acción para su caso de CalFresh entre en vigor, sus beneficios de CalFresh permanecerán igual hasta que se lleve a cabo la audiencia o hasta el final de su período de certificación, la fecha que ocurra antes. Usted puede pedirle al Condado que permita que sus beneficios cambien antes de que la audiencia se lleve a cabo para evitar tener que reembolsar una emisión excesiva de beneficios. Si el Juez de Leyes Administrativas emite una decisión a su favor, el Condado le devolverá los beneficios que fueron reducidos. Pedir información acerca de sus derechos a una audiencia o una referencia para asesoramiento legal llamando al número gratuito – 1-800-952-5253. Las personas que tienen impedimentos de audición o del habla y usan TDD (aparato de telecomunicaciones para las personas sordas), pueden llamar al 1-800-952-8349. Es posible que pueda recibir asesoramiento legal gratuito en la oficina local de asesoramiento legal o en la oficina de defensa de los derechos relacionados a la asistencia pública. Llevar a una amistad o a alguien a la audiencia, si usted no quiere ir solo. Recibir ayuda del Condado para registrarse para votar. Reportar cambios que no se requiere que usted reporte, si esto podría aumentar sus beneficios de CalFresh. Dar pruebas de los gastos de su hogar que pueden ayudar a que usted reciba más beneficios de CalFresh. El no darle pruebas al Condado es lo mismo que decir que usted no tiene ese gasto y usted no recibirá más beneficios de CalFresh. Avisarle al Condado si a usted le gustaría que alguien más use los beneficios de CalFresh para su hogar o que le ayude con su caso de CalFresh (representante autorizado). Por favor conserve esta página para sus expedientes CF 285 (SP) (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 1 OF 4 p. 58 County of Orange Bid 017-976001-GH Reglas y sanciones del Programa Usted está cometiendo un delito si da información falsa o errónea, o no da toda la información a propósito para tratar de recibir beneficios de CalFresh para los cuales usted no es elegible, o para ayudar a otra persona a recibir beneficios para los cuales no es elegible. Usted tiene que reembolsar cualquier beneficio que reciba para el cual no es elegible. Entiendo que si yo... Es posible que yo... Cometo una violación intencional del Programa haciendo alguno de los siguientes: • Pierda los beneficios de CalFresh durante 12 meses por la • Esconder información o hacer declaraciones falsas. primera ofensa y se requiera que reembolse toda la • Usar tarjetas de transferencia electrónica de beneficios emisión excesiva de beneficios de CalFresh que recibí. (EBT) que pertenecen a otra persona o permitir que • Pierda los beneficios de CalFresh durante 24 meses por la otra persona use mi tarjeta. segunda ofensa y se requiera que reembolse toda la • Usar beneficios de CalFresh para comprar alcohol emisión excesiva de beneficios de CalFresh que recibí. o tabaco. • Pierda los beneficios de CalFresh permanentemente por la tercera ofensa y se requiera que reembolse toda la emisión • Cambiar, vender, o regalar los beneficios de CalFresh o excesiva de beneficios de CalFresh que recibí. las tarjetas de EBT. • Reciba una multa de hasta $250,000, sea encarcelado por hasta 20 años, o ambas cosas. • Pierda los beneficios de CalFresh durante 24 meses por • Cambiar beneficios de CalFresh por sustancias la primera ofensa. controladas, tales como drogas. • Pierda los beneficios de CalFresh permanentemente por la segunda ofensa. • Dar información falsa acerca de quién soy yo y dónde • Pierda los beneficios de CalFresh durante 10 años por cada ofensa. vivo para poder recibir beneficios extra de CalFresh. • Haber sido condenado por cambiar o vender beneficios • Pierda los beneficios de CalFresh permanentemente. de CalFresh con un valor de más de $500, o cambiar beneficios de CalFresh por armas de fuego, municiones, o explosivos. Información importante para las personas que no son ciudadanas • • • Usted puede solicitar y recibir beneficios de CalFresh para personas que son elegibles, aunque su familia incluya a otros no son elegibles. Por ejemplo, padres inmigrantes pueden solicitar beneficios de CalFresh para sus hijos que son ciudadanos de los Estados Unidos o que son inmigrantes que son elegibles, aún cuando es posible que los padres no sean elegibles. El recibir beneficios de un programa de asistencia alimentaria como CalFresh no le afectará a usted ni a la situación migratoria de su familia. La información relacionada a la inmigración es privada y confidencial. La situación migratoria de personas que no son ciudadanas que son elegibles y solicitan los beneficios se verificará con la Oficina de Servicios de Ciudadanía e Inmigración de los Estados Unidos (USCIS, por sus siglas en inglés). La ley federal estipula que la USCIS no puede usar la información para ninguna otra cosa excepto en casos de fraude. Optar por no dar cierta información Usted no tiene que dar información relacionada a la situación migratoria, números de Seguro Social, ni documentos para aquellos miembros de la familia que no son ciudadanos y no están solicitando beneficios de CalFresh. El Condado necesitará saber los ingresos e información sobre recursos de esas personas para determinar correctamente los beneficios para su hogar. El Condado no se comunicará con la USCIS acerca de las personas que no soliciten beneficios de CalFresh. Uso de los números de Seguro Social (SSN) Todas las personas que solicitan beneficios de CalFresh necesitan proporcionar un número de Seguro Social, si tienen uno, o pruebas de que han solicitado un SSN (tal como una carta de la Oficina del Seguro Social). El Condado puede negar los beneficios de CalFresh para usted o para cualquier miembro de su hogar que no proporcione un SSN. Algunas personas no tienen que dar un SSN para recibir asistencia, tales como, víctimas de abuso doméstico, testigos para la persecución de un delito, y víctimas de trata (traficar con seres humanos). Emisión excesiva Esto significa que usted recibió más beneficios de CalFresh de los que debió haber recibido. Usted tendrá que reembolsarlos aunque haya sido un error del Condado o si no fue a propósito. Sus beneficios se pueden reducir o descontinuar. Es posible que su SSN se use para cobrar la cantidad de beneficios que debe, por medio de las cortes, otras agencias de cobros, o una acción del gobierno federal para cobrar. Reportes de cambios e información Cada hogar que recibe beneficios de CalFresh tiene que reportar ciertos cambios. Su Condado le dirá qué cambios reportar y cómo y cuándo reportarlos. El no reportar los cambios pudiera resultar en que sus beneficios de CalFresh se reduzcan o descontinúen. Usted también puede reportar cuando ocurran cosas que pudieran aumentar sus beneficios, tales como recibir menos ingresos. Por favor conserve esta página para sus expedientes CF 285 (SP) (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 2 OF 4 p. 59 County of Orange Bid 017-976001-GH Audiencia con el Estado Si no está de acuerdo con cualquier acción relacionada a su solicitud o a los beneficios que recibe, usted tiene derecho a una audiencia con el Estado. Puede pedir una audiencia con el Estado antes de que pasen 90 días contados a partir de la fecha de la acción del Condado y tiene que decir el motivo por el cual usted quiere una audiencia. La notificación de aprobación o negación que reciba del Condado tendrá información sobre cómo pedir una audiencia con el Estado. Si usted pide una audiencia antes de que la acción entre en vigor, es posible que sus beneficios de CalFresh continúen igual hasta que se emita una decisión. No discriminación La práctica del Estado y del Condado es que todas las personas sean tratadas por igual, y con respecto y dignidad. De acuerdo con la ley federal y las normas del Departamento de Agricultura de los Estados Unidos (USDA, por sus siglas en inglés), está estrictamente prohibida la discriminación basada en la raza, color, origen nacional, sexo, edad, religión, creencias políticas, o incapacidad/discapacidad. Para presentar una queja de discriminación, comuníquese con el Coordinador de Derechos Civiles del Condado, o escriba o llame a la USDA o al Departamento de Servicios Sociales de California (CDSS): USDA, Director Office of Civil Rights, Room 326-W Whitten Building 1400 Independence Ave., S.W. Washington, D.C. 20250-9410 1-202-720-5964 (voz y TDD) CDSS Civil Rights Bureau P.O. BOX 944243, M.S. 8-16-70 Sacramento, CA 94244-2430 1-866-741-6241 (Llamada gratuita) El USDA es un empleador que ofrece oportunidades a todos por igual. Decreto sobre la Confidencialidad y el compartir información En la solicitud, usted está proporcionando información personal. El Condado usa la información para ver si usted es elegible para recibir beneficios. Si usted no proporciona la información, es posible que el Condado niegue su solicitud. Usted tiene derecho a revisar, cambiar, o corregir cualquier información que le proporcionó al Condado. El Condado no mostrará su información ni se la dará a otros a menos que usted le de permiso o la ley federal o estatal lo permita. El Condado verificará esta información comparándola por medio de programas de computadora, incluyendo el Sistema de Verificación de Elegibilidad Basándose en los Ingresos (IEVS, por sus siglas en inglés). Esta información se utilizará para monitorear cumplimiento con los ordenamientos del Programa y para la administración del Programa. Es posible que el Condado comparta esta información con otras agencias federales y estatales para examinación federal, con oficiales encargados del orden público con el propósito de arrestar a personas que están huyendo de la ley, y con agencias de cobro privadas para reclamos de acción de cobro. Es posible que el Condado verifique la situación migratoria de los miembros del hogar que están solicitando beneficios comunicándose con la USCIS. La información que el Condado reciba de estas agencias puede afectar su elegibilidad y el nivel de beneficios. Revisión del expediente del caso Es posible que su caso se escoja para revisión adicional para asegurar que su elegibilidad se determinó correctamente. Usted tiene que cooperar plenamente con el personal del Condado, Estado, y gobierno federal en cualquier investigación o revisión, incluyendo la revisión de control de calidad. El no cooperar en estas revisiones pudiera resultar en la pérdida de sus beneficios. Reglas de CalFresh relacionadas al trabajo El Condado puede asignarle a un programa de trabajo. Ellos le dirán si la participación es voluntaria o si usted tiene que participar en el programa de trabajo. Si usted tiene una actividad de trabajo obligatoria y no la hace, es posible que sus beneficios se reduzcan o se descontinúen. Es posible que no sea elegible para los beneficios de CalFresh si recientemente dejó un trabajo. Uso de la transferencia electrónica de beneficios (EBT) No se reemplazará ningún beneficio que se haya usado de su cuenta antes de que usted, otro miembro del hogar, o su representante autorizado, reporte que su tarjeta de EBT o su PIN (número de identificación personal) se perdió o lo robaron. Cualquier uso de la tarjeta de EBT por usted, un miembro del hogar, su representante autorizado, o cualquier persona a quien usted voluntariamente le haya dado su tarjeta y PIN, se considerará aprobado por usted y cualquier beneficio que se haya tomado de su cuenta no será reemplazado. Si no reporta que otra persona que usted no quiere que use los beneficios de usted tiene su PIN y usted no cambia su PIN, no será reemplazado ningún beneficio que haya usado. Por favor conserve esta página para sus expedientes CF 285 (SP) (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 3 OF 4 p. 60 County of Orange Bid 017-976001-GH NOTAS CF 285 (SP) (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 4 OF 4 p. 61 County of Orange Bid 017-976001-GH Por favor use tinta negra o azul porque es fácil de leer y las copias salen mejor. Escriba sus respuestas con letra de molde. Si necesita más espacio para escribir sus respuestas, use la Página 10, Sección de “Espacio adicional para escribir” y si es necesario, añada hojas de papel adicionales para proporcionar la información. Por favor asegúrese de identificar la pregunta a la cual está respondiendo en el espacio extra on en las hojas de papel adicionales. 1. INFORMACIÓN DEL SOLICITANTE NOMBRE (PRIMER NOMBRE, NOMBRE QUE USA EN MEDIO, APELLIDO) OTROS NOMBRES (NOMBRE DE SOLTERA, APODOS, ETC.) NÚMERO DE SEGURO SOCIAL (SI LO TIENE Y SI ESTÁ SOLICITANDO BENEFICIOS) DIRECCIÓN DEL HOGAR O INSTRUCCIONES SOBRE CÓMO LLEGAR A SU HOGAR CIUDAD ESTADO CÓDIGO POSTAL DIRECCIÓN PARA RECIBIR EL CORREO (SI ES DIFERENTE A LA DIRECCIÓN QUE APARECE ARRIBA) CIUDAD ESTADO CÓDIGO POSTAL NÚMERO DE TELÉFONO EN EL HOGAR DIRECCIÓN DE CORREO ELECTRÓNICO (EMAIL) NÚMERO DE TELÉFONO EN EL TRABAJO/ALTERNATIVO/PARA MENSAJES Quiero recibir mensajes acerca de mi caso en mi email. ■ Sí ■ No ¿Es usted una persona sin hogar? ■ Sí ■ No Si la respuesta es “Sí”, por favor comuníqueselo al Condado para que le ayuden a resolver cuál dirección usar para aceptar su solicitud y recibir notificaciones del Condado acerca de su caso. ¿Qué idioma prefiere leer (si no es el inglés)? ____________________________ ¿Qué idioma prefiere hablar (si no es el inglés)? __________________________ El Condado le proporcionará un interprete sin costo para usted. Si usted es una persona sorda o tiene problemas de audición, por favor marque aquí ■ ¿Tiene una incapacidad/discapacidad y necesita ayuda para presentar una solicitud? ■ Sí ■ No ¿Está interesado en solicitar beneficios de Medi-Cal (Programa de Asistencia Médica de California)? Si su respuesta es “Sí”, el Condado usará sus respuestas para ver si puede recibir Medi-Cal. ■ Sí ■ No ¿Son los ingresos brutos mensuales de su hogar menos de $150 y el dinero que tiene en efectivo, o en una cuenta de cheques o de ahorros, es $100 o menos? ■ Sí ■ No ¿Es la combinación de los ingresos brutos mensuales de su hogar y el dinero que tiene en efectivo, o en una cuenta de cheques o de ahorros, menos que la combinación del costo de la renta/hipoteca y servicios públicos y municipales? ■ Sí ■ No ¿Es su hogar un hogar de trabajadores migrantes o campesinos de temporada con recursos que son o se pueden convertir en dinero en efectivo que no son más de $100 y sus ingresos se descontinuaron o no recibirá más de $25 en los siguientes 10 días? ■ Sí ■ No Entiendo que al firmar esta solicitud bajo pena de perjurio (hacer declaraciones falsas), declaro que: • He leído, o alguien me leyó, la información en esta solicitud y mis respuestas a las preguntas en esta solicitud. • Mis respuestas a las preguntas son verdaderas y completas según mi leal saber y entender. • Las respuestas que dé para el proceso de mi solicitud serán correctas y verdaderas según mi leal saber y entender. • He leído, o alguien me leyó, entiendo y estoy de acuerdo con los “Derechos y responsabilidades” en la Página 1 de las reglas para el Programa de CalFresh (Program Rules Page 1). • He leído, o alguien me leyó, las “Reglas y sanciones” del Programa de CalFresh en las Páginas 2 y 3 de las reglas para el Programa (Program Rules Pages 2 - 3). • Entiendo que es fraude el dar declaraciones falsas o engañosas, o falsificar, esconder o retener información para establecer elegibilidad para CalFresh. El fraude puede ocasionar que se presente un caso criminal en mi contra y/o es posible que sea excluido de recibir beneficios de CalFresh durante un período de tiempo (o de por vida). • Entiendo que los números de Seguro Social o la situación migratoria de los miembros de mi hogar que están solicitando beneficios pueden ser compartidos con las oficinas/agencias del gobierno apropiadas, como lo requiere la ley federal. FIRMA DEL SOLICITANTE (O MIEMBRO ADULTO DEL HOGAR/REPRESENTANTE AUTORIZADO*/TUTOR LEGAL) FECHA *Si usted tiene un representante autorizado, por favor complete la Pregunta 2 en la siguiente página. CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 1 OF 10 p. 62 County of Orange Bid 017-976001-GH 2. REPRESENTANTE AUTORIZADO DEL HOGAR Usted puede autorizar a alguien que tenga 18 años de edad o más para que le ayude a su hogar en lo relacionado a los beneficios de CalFresh. Esta persona también puede hablar a nombre de usted en la entrevista, ayudarle a completar los formularios, hacer compras, y reportar cambios a nombre de usted. Usted tendrá que reembolsar cualquier beneficio que reciba por error debido a la información que esta persona le proporcione al Condado y no se reemplazará ningún beneficio que usted no quería que esta persona usara. Si usted es un representante autorizado, necesitará proporcionarle al Condado pruebas de identidad para usted y para el solicitante. ¿Quiere nombrar a alguien para que le ayude con su caso de CalFresh? Si la respuesta es “Sí”, complete la siguiente sección: ■ NOMBRE DEL REPRESENTANTE AUTORIZADO Sí ■ No NÚMERO DE TELÉFONO DEL REPRESENTANTE AUTORIZADO ¿Quiere nombrar a alguien para que reciba y utilice los beneficios de CalFresh para su hogar? Si la respuesta es “Sí”, complete la siguiente sección: NOMBRE: ■ Sí ■ No NÚMERO DE TELÉFONO: DIRECCIÓN: CIUDAD ESTADO CÓDIGO POSTAL 3. RAZA/ETNIA La información sobre la raza y etnia es opcional. Se solicita para asegurar que los beneficios se proporcionen sin tomar en consideración la raza, color, u origen nacional. Sus respuestas no afectarán su elegibilidad ni la cantidad de sus beneficios. Marque todo lo que sea pertinente para usted. La ley estipula que el Condado tiene que registrar su grupo étnico y raza. ■ Marque esta casilla si usted no quiere proporcionarle al Condado información acerca de su raza y etnia. Si usted no lo hace, el Condado anotará esta información solamente para estadísticas relacionadas a los derechos civiles. Si es de origen hispano o latino, se considera usted: ETNIA ¿Es usted hispano o latino? ■ Sí ■ No ■ Mexicano ■ Puertorriqueño ■ Cubano ■ Otro _________________________________________________ RAZA/ORIGEN ÉTNICO ■ Blanco ■ Indio (indígena de los Estados Unidos ■ ■ Negro o afroamericano ■ Otro o mixto ____________________ de América) o Indígena de Alaska Asiático (Si marca esta casilla, por favor seleccione uno o más de los siguientes): ■ Indígena hawaiano u otro isleño del Pacífico (Si marca esta casilla, por favor seleccione uno o más de los siguientes): ■ Filipino ■ Chino ■ Japonés ■ Camboyano ■ Otro asiático (especifique) __________________ ■ Indígena hawaiano ■ Guameño o chamorro ■ ■ Coreano ■ Vietnamita ■ Hindú ■ Laosiano Samoano 4. PREFERENCIA EN LO RELACIONADO A LA ENTREVISTA Usted necesitará tener una entrevista con el Condado para hablar acerca de su solicitud y para recibir beneficios de CalFresh. Las entrevistas para CalFresh por lo general se llevan a cabo por teléfono, a menos que la entrevista se pueda llevar a cabo cuando entregue su solicitud en persona al Condado o si usted prefiere tener una entrevista en persona. La entrevista en persona solamente se llevará a cabo durante horas normales de oficina del Condado. ■ ■ Por favor marque esta casilla si usted prefiere una entrevista en persona. Por favor marque esta casilla si usted necesita otros arreglos debido a una incapacidad/discapacidad. Por favor marque las casillas a continuación para indicar su preferencia para el día y hora de su entrevista. Día: Hora: ■ Hoy ■ Próximo día disponible ■ Cualquier día ■ Lunes ■ Martes ■ Miércoles ■ Jueves ■ Viernes ■ Temprano en la mañana ■ A media mañana ■ A mediodía ■ Tarde después del mediodía ■ A cualquier hora 5. OTROS PROGRAMAS ¿Alguien en su hogar alguna vez ha recibido asistencia pública (Asistencia Temporal para Familias Necesitadas, conocida en inglés como “Temporary Assistance for Needy Families - TANF”; Medicaid - asistencia médica en otro estado; Programa de Asistencia para Nutrición Suplemental, conocido en inglés como “Supplemental Nutrition Assistance Program - SNAP” [estampillas para comida]; Asistencia General - GA/Ayuda General - GR, etc.)? ■ Sí ■ No SI LA RESPUESTA ES “SÍ”, ¿QUIÉN LA RECIBIÓ? ¿EN DÓNDE? (CONDADO/ESTADO) SI LA RESPUESTA ES “SÍ”, ¿QUIÉN LA RECIBIÓ? ¿EN DÓNDE? (CONDADO/ESTADO) CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 2 OF 10 p. 63 County of Orange Bid 017-976001-GH 6a. INFORMACIÓN DEL HOGAR Complete la siguiente información para todas las personas en el hogar con las que usted compra y prepara alimentos; incluyendo a usted mismo. Si está solicitando beneficios para personas que no son ciudadanas, por favor complete las Preguntas 6b y 6c. Si no, vaya a la Pregunta 6d. BENEFICIOS QUE ESTÁ SOLICITANDO (✔ Marque “Sí” o “No”) NOMBRE (Apellido, primer nombre, inicial del nombre que usa en medio) ¿Qué FECHA DE relación/ parentesco NACIMIENTO tiene con usted? El número de Seguro Social es opcional para los miembros que no están solicitando beneficios. Tiene que contestar las siguientes preguntas para cada persona que está solicitando beneficios. CIUDADANO O NACIONAL DE LOS ESTADOS UNIDOS (✔ Marque SEXO “Sí” o “No”) (M o F) Si la respuesta es “No”, complete la Pregunta 6b abajo ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No NÚMERO DE SEGURO SOCIAL Por favor anote el nombre de cualquier persona que vive con usted que no compra ni prepara alimentos con usted. NOMBRE NOMBRE NOMBRE NOMBRE 6b. INFORMACIÓN DE LAS PERSONAS QUE NO SON CIUDADANAS - Complete para aquellos anotados en la Pregunta 6a arriba que no son ciudadanos y están solicitando beneficios. ¿Patrocinado? Fecha en Anote uno de los siguientes (si lo sabe): (✔ Marque “Sí” o “No”) que entró a Si la respuesta es Número de pasaporte, Nombre los EE. UU. “Sí”, complete la Número de tarjeta de residente legal, etc. (Si la sabe) Pregunta 6c abajo TIPO DE DOCUMENTO: ____________________________________________ NÚMERO DEL DOCUMENTO: ________________________________________ TIPO DE DOCUMENTO: ____________________________________________ NÚMERO DEL DOCUMENTO: ________________________________________ TIPO DE DOCUMENTO: ____________________________________________ NÚMERO DEL DOCUMENTO: ________________________________________ ¿Alguien que aparece anotado anteriormente tiene al menos 10 años (40 trimestres) de historial de trabajo o servicio militar en los EE. UU.? Si la respuesta es “Sí”, ¿quién? ___________________________________________ ¿Alguien que aparece anotado anteriormente tiene o ha solicitado, o tiene planes de solicitar una T-visa (Visa de estatus de no inmigrante por ser víctima de trata de personas (tráfico con seres humanos), conocida en inglés como “Victims of Human Trafficking: T nonimmigrant status” ); U-visa (Visa de estatus de no inmigrante que proporciona un estatus legal temporal a personas que no son ciudadanas pero son víctimas de violencia doméstica o de un crimen o están ayudando o están dispuestas a ayudar a las autoridades en la investigación de crímenes. Esta visa es conocida en inglés como “U nonimmigrant status” ); o presentar una petición VAWA (Petición bajo el Decreto contra la Violencia hacia las Mujeres, conocido en inglés como “Violence Against Women Act” )? Si la respuesta es “Sí”, ¿quién? ___________________________________________ ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No 6c. INFORMACIÓN DE LA PERSONA NO CIUDADANA PATROCINADA - Complete para aquellas personas anotadas arriba en la Pregunta 6b quienes son personas no ciudadanas patrocinadas y están solicitando asistencia. ¿Firmó el patrocinador una I-864 (Declaración jurada de apoyo)? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste el resto de la pregunta. Si el patrocinador firmó una I-134, vaya a la siguiente pregunta. ¿Ayuda el patrocinador regularmente con dinero? ■ Sí ■ No Si la respuesta es “Sí”, ¿cuánto? $ _________ ¿Ayuda el patrocinador regularmente con alguno de los siguientes? Marque todos los que sean pertinentes. ■ Renta ■ Ropa ■ Alimentos ■ Otro __________________________________________________ NOMBRE DEL PATROCINADOR ¿QUIÉN ESTÁ PATROCINADO? TELÉFONO DEL PATROCINADOR NOMBRE DEL PATROCINADOR ¿QUIÉN ESTÁ PATROCINADO? TELÉFONO DEL PATROCINADOR CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 3 OF 10 p. 64 County of Orange Bid 017-976001-GH 6d. Estudiantes ¿Alguna persona que está solicitando beneficios está yendo a un colegio universitario (college) o a una escuela vocacional? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. Inscrito ¿Trabajando? Nombre de la escuela/entrenamiento Nombre de la persona (✔ marque uno) ■ ■ Medio tiempo o más Menos de medio tiempo ■ ■ Medio tiempo o más Menos de medio tiempo Promedio de horas de trabajo a la Número de unidades: _____ semana: _______ Promedio de horas de trabajo a la Número de unidades: _____ semana: _______ 6e. ¿Está un niño bajo cuidado de crianza temporal (foster care) viviendo en su hogar? Si la respuesta es “Sí”, ¿quién?______________________________________ Por favor conteste las siguientes preguntas acerca del niño(s) bajo cuidado de crianza temporal: ¿Colocaron a este niño(s) en su hogar por una orden del tribunal encargado de poner a un menor bajo la tutela de la corte (dependency order)? ¿Quiere que el niño(s) bajo cuidado de crianza temporal se cuente en su caso de CalFresh? Si la respuesta es “Sí”, los ingresos provenientes del cuidado de crianza temporal que usted reciba se contarán como ingresos no ganados. Si la respuesta es “No”, los ingresos provenientes del cuidado de crianza temporal no se contarán como ingresos no ganados. 7. Ingresos no ganados ¿Alguien con quien usted compra y prepara alimentos recibe ingresos que no provienen de un empleo (ingresos no ganados)? Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. A continuación marque todas las clases de ingresos no ganados que sean pertinentes (es posible que otras clases no estén incluidas aquí): ■ ■ ■ ■ Seguro Social SSI/SSP (Ingresos Suplementales de Seguridad/Pagos Suplementarios del Estado) Asistencia monetaria CalWORKs (Programa de California de Oportunidades de Trabajo y Responsabilidad hacia los Niños) / TANF (Asistencia Temporal para Familias Necesitadas) / GA/GR (Asistencia General/Ayuda General) / CAPI (Programa de Asistencia Monetaria para Inmigrantes) Persona que está recibiendo el dinero ■ ■ ■ ■ ■ ■ ■ Alimentos y hospedaje (room and board) (de un arrendador) ■ ■ Pensión Mantenimiento de hijos/esposa(o) Beneficios por incapacidad/ discapacidad o jubilación del gobierno o del ferrocarril Beneficios para veteranos o pensión militar Asistencia financiera (subvenciones/préstamos/ becas escolares) Regalos de dinero ■ ■ ■ ■ ■ ■ ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No Seguro de Desempleo/SDI (Seguro del Estado contra Incapacidad) Compensación por lesiones de trabajo (Worker’s Compensation) Premios de lotería/juego (gambling) Ayuda con la renta/alimentos/ropa Pagos de seguro o pagos por arreglos legales Pagos privados por incapacidad/ discapacidad o jubilación Beneficios por huelga Otro ____________________ ________________________ ¿De dónde? ¿Cuánto? ¿Con qué frecuencia lo recibe? ¿Espera que continúe? (Una sola vez, semanalmente, (Marque Sí o No) mensualmente, u otro) $ ■ Sí ■ No $ ■ Sí ■ No $ ■ Sí ■ No $ ■ Sí ■ No Si no espera que estos ingresos continúen, por favor explique: CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 4 OF 10 p. 65 County of Orange 8. Bid 017-976001-GH Ingresos ganados ¿Alguien recibe ingresos de un empleo (ingresos ganados)? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la Pregunta 9. NOTA: Si tiene un trabajo por cuenta propia, conteste la Pregunta 8a. Por favor anote todos los ingresos antes de los impuestos u otras deducciones (ingresos brutos). Estos son ejemplos de ingresos ganados (estos ejemplos pueden ser trabajo de tiempo completo, temporal, o de temporada, o pueden ser entrenamiento, y es posible que haya otros que no estén mencionados aquí): ● ● ● Propinas ● ● Sueldo Comisiones Salarios Trabajo-estudio (estudiantes) Persona que trabaja Nombre y dirección del empleador Número de teléfono del empleador ¿Con qué Total de ¿Espera frecuencia le ingresos que Pago Promedio pagan? ganados continúen? por hora de horas (Una vez a la brutos (✔ Marque por semana, recibidos Sí o No) semana mensualmente, otro) este mes $ $ ■ Sí ■ No $ $ ■ Sí ■ No $ $ ■ Sí ■ No $ $ ■ Sí ■ No Si no espera que estos ingresos continúen, por favor explique: En los últimos 60 días, ¿alguien ha perdido, cambiado, o dejado un trabajo, o ha reducido sus horas de trabajo? SI LA RESPUESTA ES “SÍ”, ¿QUIÉN? ■ Sí ■ No FECHA DE LA PÉRDIDA O CAMBIO O CUANDO DEJÓ EL TRABAJO FECHA DEL ÚLTIMO DÍA DE PAGO MOTIVO ¿Alguien está en huelga? ■ Sí ■ No FECHA EN QUE SE PUSO EN HUELGA SI LA RESPUESTA ES “SÍ”, ¿QUIÉN? FECHA DEL ÚLTIMO DÍA DE PAGO MOTIVO 8a. Trabajo por cuenta propia Los miembros de un hogar que trabajan por cuenta propia pueden deducir los gastos verdaderos del trabajo por cuenta propia o una deducción estándar del 40% de los ingresos provenientes del trabajo por cuenta propia. Si escoge los gastos verdaderos, necesitará darle al Condado pruebas de los gastos. Persona que trabaja por cuenta propia Fecha cuando empezó el negocio Tipo de negocio y nombre Ingresos brutos Gastos del trabajo por cuenta propia mensuales (Por favor ✔ marque uno) $ $ $ $ $ CF 285 (SP) (9/13) 11/19/2013 11:22 AM ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Estándar del 40% Gastos verdaderos $ _________ Estándar del 40% Gastos verdaderos $ _________ Estándar del 40% Gastos verdaderos $ _________ Estándar del 40% Gastos verdaderos $ _________ Estándar del 40% Gastos verdaderos $ _________ PAGE 5 OF 10 p. 66 County of Orange 9. Bid 017-976001-GH Gastos para el cuidado de niños/adultos en el hogar ¿Paga usted, o alguien que compra y prepara alimentos con usted, para el cuidado de un niño, adulto incapacitado/ discapacitado u otros dependientes para que usted u otra persona pueda ir a trabajar, a la escuela, o a buscar un empleo? Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. ¿Quién proporciona el cuidado? (Nombre y dirección del proveedor) ¿Quién recibe el cuidado? Cantidad pagada ■ Sí ■ No ¿Con qué frecuencia se paga? (semanalmente/mensualmente, otra) $ $ $ $ ¿Alguien le ayuda a su hogar a pagar todo o parte del costo del cuidado de niños/adultos anotados arriba? Si la respuesta es “Sí”, complete la información a continuación. ¿Quién recibe el cuidado? Cantidad pagada ¿Quién ayuda a pagar? ■ Sí ■ No ¿Con qué frecuencia se paga? (semanalmente/mensualmente, otra) $ $ 10. Pagos de mantenimiento de hijos ¿Está usted, o alguien que compra y prepara alimentos con usted, legalmente obligado a pagar mantenimiento de hijos, incluyendo pagos atrasados de mantenimiento de hijos? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. ¿Quién paga el mantenimiento de hijos? Cantidad pagada Nombre del niño(s) para quien se paga el mantenimiento de hijos ¿Con qué frecuencia se paga? (semanalmente/mensualmente, otra) $ $ 11. Gastos del hogar ¿Es usted, o alguien que compra y prepara alimentos con usted, responsable por alguno de los gastos del hogar? Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. NOTA: No anote cantidades pagadas de asistencia para la vivienda, tales como HUD (Departamento de la Vivienda y el Desarrollo Urbano) o la Sección 8. El servicio para calentar y enfriar, el servicio de teléfono, otros servicios públicos y municipales, y el alojamiento para personas sin hogar son deducciones ya establecidas. No es necesario anotar la cantidad verdadera que se tiene que pagar. Tipo de gastos Renta o pago de casa Impuestos y seguro de la propiedad (Si es separado de la renta o hipoteca) ¿Tiene el gasto? ■ Sí ■ No ■ Sí ■ No Teléfono/teléfono celular ■ Sí ■ No Gasto de alojamiento para personas sin hogar ■ Sí ■ No Agua, alcantarillado, basura ■ Sí ■ No ■ Sí ■ No Si la respuesta es “Sí”, por favor complete Cantidad que ¿Con qué frecuencia le cobran? tiene que pagar (semanalmente/mensualmente) $ $ ■ Sí ■ No Gas, electricidad, u otro combustible para calentar o enfriar, tal como leña o propano (Si es separado de la renta o hipoteca) ¿Alguien que no está en su hogar le ayuda a pagar los gastos anotados anteriormente? ¿Quién paga? ■ Sí ■ No ¿Quién ayuda a pagar? ¿Cuánto? ¿Con qué frecuencia se paga? $ ¿Recibe su hogar, o espera recibir algún pago del Programa de Asistencia para Pagar Gastos de Energía para Personas de Bajos Ingresos, conocido en inglés como “Low Income Home Energy Assistance Program” (LIHEAP)? ■ Sí ■ No CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 6 OF 10 p. 67 County of Orange Bid 017-976001-GH 12. Gastos médicos ¿Es usted, o alguien con quien compra y prepara alimentos, una persona de edad avanzada (60 años o más) o una persona incapacitada/discapacitada que tiene gastos médicos que tiene que pagar de su bolsa? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. NOTA: No anote a un esposo(a) o niños que reciben pagos de dependiente de un beneficiario que recibe Ingresos Suplementales de Seguridad (SSI) o pagos por incapacidad/discapacidad y ceguera. Anote los gastos que espera tener en un futuro cercano. Los gastos médicos que se permiten son: ■ ■ ■ ■ ■ ■ Cuidado médico o dental Hospitalización/tratamiento externo/cuidado de enfermería Medicinas recetadas Primas de pólizas de seguro de salud y hospitalización Primas de Medicare (parte del costo de Medi-Cal, etc.) ■ ■ ■ Nombre de la persona de edad avanzada/ incapacitada/discapacitada Dentaduras, aparatos para oír y prótesis Mantenimiento para un asistente necesario por edad avanzada, enfermedad, o dolencias Número y costo de comidas proporcionadas a un asistente Medicinas recomendadas que no necesitan receta Cantidad del gasto ■ ■ ■ ■ ¿Con qué frecuencia ¿Qué tipo de gasto? se paga? (recetas, dentaduras, # de comidas por (mensualmente, asistente, etc.) semanalmente, otra) Costo de transporte (millage o cuota) y alojamiento para obtener tratamiento o servicios médicos Lentes y lentes de contacto recetados Equipo y suministros médicos recetados Gastos de animales de servicio (alimento, facturas del veterinario, etc.) ¿Recibirá el hogar un reembolso por algún gasto médico? (de Medi-Cal, seguro, miembro de la familia, etc.) SI LA RESPUESTA ES “SI”, ¿POR QUIÉN? $ ¿CUÁNTO? $ SI LA RESPUESTA ES “SI”, ¿POR QUIÉN? $ ¿CUÁNTO? $ SI LA RESPUESTA ES “SI”, ¿POR QUIÉN? $ ¿CUÁNTO? $ SI LA RESPUESTA ES “SI”, ¿POR QUIÉN? $ ¿CUÁNTO? $ 13. ¿Alguien recibe alimentos de alguno de los siguientes? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. ● Servicio de comedor comunitario para las ● Programa de distribución de alimentos ● Otro programa personas de edad avanzada o operado por una reservación de de alimentos incapacitadas/discapacitadas indígenas de los EE. UU. de América SI LA RESPUESTA ES “SÍ”, ¿QUIÉN? ¿DÓNDE? SI LA RESPUESTA ES “SÍ”, ¿QUIÉN? ¿DÓNDE? 14. ¿Alguien vive en alguno de los siguientes? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. ● Albergue para personas sin hogar ● Vivienda subsidiada por el gobierno federal ● Albergue para mujeres maltratadas ● Hospital psiquiátrico/Institución mental ● Reservación para indígenas de los EE. UU. de América ● Hospital ● Centro de rehabilitación para drogadictos/alcohólicos ● Establecimiento de cuidado a largo plazo u hospedaje y ● Centro penitenciario/Institución penal (cárcel o prisión) cuidado (Long-Term Care o Board and Care Facility) ● Vivienda colectiva para ciegos/incapacitados/discapacitados Nombre de la persona Nombre de la institución (Centro, albergue, establecimiento, etc.) Fecha en que espera salir (si es pertinente) 15. ¿Alguien que vive con usted tiene 60 años de edad o más y no puede comprar alimentos ni preparar comidas por separado debido a una incapacidad/discapacidad? ■ Sí ■ No SI LA RESPUESTA ES “SÍ”, ¿QUIÉN? CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 7 OF 10 p. 68 County of Orange 16. Bid 017-976001-GH Recursos del hogar ¿Tiene usted, o alguien que compra y prepara alimentos con usted, recursos (dinero en efectivo, dinero en el banco, certificados de depósito, acciones o bonos, etc.)? ■ Sí ■ No Si la respuesta es “Sí”, por favor conteste esta pregunta. Si la respuesta es “No”, vaya a la siguiente pregunta. A continuación, marque cada recurso que usted o alguien en el hogar tiene: Cuenta (de cheques) en un banco/unión de crédito ■ Cuenta(s) bancaria de inversión en el mercado de valores (Money Market Account) Cuenta (de ahorros) en un banco/unión de crédito ■ Fondos mutualistas (Mutual funds) Caja de seguridad (Safe Deposit box) ■ Certificados de depósito (CD) Bono(s) de ahorro ■ Dinero en efectivo a la mano ■ ■ ■ ■ ■ ■ ■ Acciones Bonos Otro: ____________________ Si es una cuenta conjunta con otra persona, por favor indíquelo a continuación. Para cada casilla que marcó anteriormente, complete la siguiente información. ¿A nombre de quién está registrado el recurso? Tipo de recurso ¿Cuánto vale? ¿En dónde está el recurso? (Incluya el nombre del banco o compañía donde está el dinero) $ $ $ $ En los últimos tres (3) meses, ¿ha usted, o alguien en su hogar, vendido, cambiado, regalado, o transferido algún recurso? 17. 18. 19. 20. 21. 22. Beneficios duplicados ¿Ha sido usted, o algún miembro de su hogar, declarado culpable de haber recibido fraudulentamente beneficios duplicados de SNAP (Programa Federal de Asistencia para Nutrición Suplemental conocido como “CalFresh” in California) en algún estado después del 22 de septiembre, 1996? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ Traficar beneficios ¿Alguna vez ha sido usted, o algún miembro de su hogar, declarado culpable de traficar beneficios de SNAP (permitir el uso o vender tarjetas de EBT a otros) con un valor de $500 o más después del 22 de septiembre, 1996? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ Cambiar beneficios por drogas ¿Ha sido usted, o algún miembro de su hogar, declarado culpable de cambiar beneficios de SNAP por drogas después del 22 de septiembre, 1996? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ Cambiar beneficios por armas o explosivos ¿Ha sido usted, o algún miembro de su hogar, declarado culpable de cambiar beneficios de SNAP por armas de fuego, municiones o explosivos después del 22 de septiembre, 1996? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ Criminal huyendo de la ley ¿Está usted, o algún miembro de su hogar, escondiéndose o huyendo de la ley para evitar enjuiciamiento, ser puesto bajo custodia, o ir a la cárcel por cometer o atentar cometer un delito mayor (felony) ? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ Violación de la libertad condicional (probation/parole) ¿Ha sido usted, o algún miembro de su hogar, declarado culpable por una corte de violar su libertad condicional (probation o parole) ? Si la respuesta es “Sí”, ¿quién? _________________________________________________________ CF 285 (SP) (9/13) 11/19/2013 11:22 AM ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No ■ Sí ■ No PAGE 8 OF 10 p. 69 County of Orange 23. Delito mayor (felony) por drogas ¿Ha sido usted, o un algún miembro de su hogar, declarado culpable de un delito mayor (felony) por tener, usar, o distribuir una sustancia controlada (drogas ilegales o ciertas drogas para la cuales se requiere una receta médica) después del 22 de agosto, 1996? Si la respuesta es “Sí”, y la condena por delito mayor (felony) fue por posesión, ¿ha hecho (o lo hará) usted, o ese miembro del hogar, alguno de los siguientes?: Bid 017-976001-GH ■ Sí ■ No b) ¿Participó en un programa reconocido por el gobierno para el tratamiento de drogadictos? ■ Sí ■ No ■ Sí ■ No c) ¿Se inscribió en un programa reconocido por el gobierno para el tratamiento de drogadictos? ■ Sí ■ No d) ¿Está en una lista de espera para un programa reconocido por el gobierno para el tratamiento de drogadictos? ■ Sí ■ No e) ¿Dejó de usar sustancias controladas y tiene evidencias de que las ha dejado de usar? ■ Sí ■ No a) ¿Completó un programa reconocido por el gobierno para el tratamiento de drogadictos? Si la respuesta es “Sí”, por favor explique: ______________________________________________ _______________________________________________________________________________________ Espacio adicional para escribir CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 9 OF 10 p. 70 County of Orange Bid 017-976001-GH Espacio adicional para escribir NO LLENAR. SÓLO PARA USO DEL CONDADO (COUNTY USE ONLY) IF THE ANSWER IS YES TO ANY OF THE QUESTIONS BELOW - EXPEDITE Is the household’s gross income less than $150 and cash on hand, or in checking and savings accounts $100 or less? ■ Yes ■ No Is the household’s combined gross income and cash on hand or in checking and savings accounts less than the combined rent/mortgage and appropriate utility allowance? ■ Yes ■ No Is the household a destitute migrant/seasonal farm worker household with liquid resources not exceeding $100 and does not expect to receive more than $25 in next 10 days? ■ Yes ■ No CF 285 (SP) (9/13) 11/19/2013 11:22 AM PAGE 10 OF 10 p. 71 County of Orange Bid 017-976001-GH Si no está inscrito para votar donde vive ahora, ¿quiere solicitar su inscripción para votar hoy aquí? (Marque uno) Ya estoy inscrito. Estoy inscrito para votar en mi dirección residencial actual. Sí. Me quiero inscribir para votar. (Llene la tarjeta adjunta de inscripción para votar.) No. No me quiero inscribir para votar. NOTA: SI NO MARCA UNA CASILLA, SE CONSIDERARÁ QUE HA DECIDIDO NO INSCRIBIRSE PARA VOTAR EN ESTE MOMENTO. PUEDE LLEVAR EL FORMULARIO DE SOLICITUD DE INSCRIPCION PARA VOTAR ADJUNTO E INSCRIBIRSE CUANDO LE SEA CONVENIENTE. ___________________________________________________________________ Nombre del solicitante Fecha Avisos importantes 1. Si solicita su inscripción para votar, o decide no hacerlo, ello no afectará la cantidad de ayuda provista por esta agencia. 2. Si necesita ayuda para llenar el formulario de solicitud de inscripción para votar, lo ayudaremos a hacerlo. La decisión de solicitar o aceptar ayuda es sólo suya. Puede llenar el formulario de solicitud en privado. 3. Si cree que alguien interfirió con su derecho a inscribirse para votar, o a no inscribirse, su derecho a privacidad para decidir si se inscribe o solicita inscribirse para votar, o su derecho a elegir el partido político u otra preferencia política, puede presentar una queja ante el Secretario de Estado llamando sin cargo al (800) 232-VOTA (8682), o escribiendo a: Secretary of State, 1500 - 11th Street, Sacramento, CA, 95814. Para obtener más información sobre las elecciones y la votación, visite el sitio web del Secretario de Estado en www.sos.ca.gov. 01/13 NVRA Voter Preference Form – Spanish 11/19/2013 11:22 AM p. 72 County of Orange Bid 017-976001-GH ¿SABIA USTED? Que Su Familia Podría Calificar Para Medi-Cal i 0HGL&DOSDJDSRUHOFXLGDGRGHVDOXGGHSHUVRQDVHOHJLEOHVFRQLQJUHVRV\ UHFXUVRVOLPLWDGRV i 1LxRV\DGXOWRVSXHGHQREWHQHUFREHUWXUDPpGLFDJUDWXLWD\QLxRVSXHGHQ REWHQHUFREHUWXUDGHQWDO\YLVLyQJUDWXLWDDWUDYpVGHOSURJUDPGH0HGL&DO i 6LXVWHGRDOJXQPLHPEURGHVXIDPLOLD\DWLHQHQ0HGL&DOQRQHFHVLWDUHJUHVDU HVWDIRUPD (VIiFLOGHVROLFLWDU o/OHQHHVWDIRUPD o0DQGHODIRUPDHQHOVREUHSURYHtGR 'R\SHUPLVRDO&RQGDGRGH2UDQJHSDUDTXHXVHODLQIRUPDFLyQGLVSRQLEOHHQPLDUFKLYRGH(VWDPSLOODVGH &RPLGDSDUDGHWHUPLQDUVLPLIDPLOLDFDOLILFDSDUD0HGt&DO6t 1R <RKHOHtGR\HQWLHQGRORVGHUHFKRV\ODVUHVSRQVDELOLGDGHVTXHDSDUHFHQDORWURODGRGHHVWHIRUPXODULR6t 1R )LUPDBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB )HFKDBBBBBBBBBBBBBBBBBBBBBBB 6LKD\XQQLxRHQHOKRJDUVHUHTXLHUHODILUPDGHOSDGUHRHOWXWRU 1RPEUHHQ/HWUDGH0ROGHBBBBBBBBBBBBBBBBBBBBBBB)HFKDGH1DFLPLHQWRBBBBBBBBBBBBBBB 'RPLFLOLRBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB 1~PHURGH7HOpIRQRBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB $OJXLHQHQPLIDPLOLDWLHQHVHJXURGHVDOXGRKDWHQLGRVHJXURGHVDOXGHQORV~OWLPRV GtDV 6t 1R 8VWHGSXHGHFRQWHVWDU³6t´\D~QVHUHOHJLEOH 6LWLHQHSUHJXQWDVRQHFHVLWDD\XGDSRUIDYRUOODPHD AVISO DE CONFIDENCIALIDAD DE MEDI-CAL: Los Artículos 10850 y 14100.2 del Código de Beneficencia e Instituciones (Welfare and Institutions Code) establecen que la información que se proporciona en esta solicitud es confidencial y privada. La información se podrá revelar sólo en conformidad con esas leyes. )635HY 11/19/2013 11:22 AM p. 73 County of Orange Bid 017-976001-GH DECLARACIONES, DERECHOS Y RESPONSABILIDADES DE MEDI-CAL: Tengo derecho a: x Ser tratado con decencia e igualdad, sin importar mi raza, color, religión, origen nacional, género, edad o creencia política. x Solicitar un intérprete. x Solicitar una audiencia imparcial si considero que una decisión relacionada con mi caso de Medi-Cal es injusta o incorrecta. Debo solicitar una audiencia dentro de los 90 días después de haber recibido una Notificación de Acción. Para información sobre audiencias imparciales de Medi-Cal, llame gratis al 1-800-952-5253. Tengo las siguientes responsabilidades: x Mandar al condado un informe de ajuste cuando éste lo solicite. x Notificar dentro de un plazo de 10 días cualquier cambio en la información que estoy dando en esta solicitud. x Notificar al condado si un miembro de mi familia solicita beneficios por incapacidad, vive en una institución pública o si recibe atención médica por algún accidente o lesión provocada por otra persona. x Cooperar si mi caso es revisado. Declaro que cada persona para quien solicito beneficios: x Tiene que vivir en California. x No tiene que recibir asistencia pública fuera de California. x No tiene que estár en la cárcel, la prisión ni en ninguna otra institución correccional. Asimismo declaro que: x Como condición de mi elegibilidad para Medi-Cal, comprendo que todos los derechos a recibir asistencia médica se asignan automáticamente al estado de California. x Si no soy elegible para este programa de Medi-Cal, comprendo que es posible que califique para otros programas y tengo derecho a solicitarlos. x Comprendo que si intencionalmente no doy información necesaria o si doy información falsa, se me pueden negar beneficios o estos pueden ser anulados o se me podrá requerir que reembolse el pago de dichos beneficios. Asimismo, podré ser investigado por fraude. AVISO DE PRIVACIDAD DE MEDI-CAL: La Ley de Prácticas de Información de 1977 y la Ley Federal sobre Privacidad requieren que el Departamento de Servicios para la Salud informe lo siguiente: El Artículo 14011 del Código de Beneficencia e Instituciones y las normas incluidas en el Título 22 del Código de Normas de California (CCR), establecen que las personas que solicitan inscribirse en el programa Medi-Cal deben entregar la información sobre elegibilidad que requiere esta solicitud. Esta información podrá ser compartida con las agencias federales, estatales y locales para verificar la elegibilidad y para otros fines relacionados con la administración del programa Medi-Cal, incluyendo la confirmación con la Oficina de Ciudadanía y Servicios de Inmigración del estado inmigratorio, solamente para aquellas personas que solicitan beneficios completos de Medi-Cal. (La legislación federal establece que la Oficina de Ciudadanía y Servicios de Inmigración no puede utilizar la información con ningún otro propósito, excepto en casos de fraude.) La información será utilizada por un LQWHUPHGLDULRILVFDO para procesar reclamos y para fabricar las Tarjetas de Identificación para Beneficios (BIC). Si no se proporciona la información requerida, la solicitud de inscripción podrá ser rechazada. Es obligatorio entregar toda la información solicitada en este formulario, excepto la información étnica y cualquier otro dato identificado como voluntario u opcional. Los números de Seguro Social se requieren de acuerdo con el Artículo 1147(a)(1) de la Ley de Seguro Social, y el Artículo 14011.2 del Código de Beneficencia Pública e Instituciones, a menos que se soliciten únicamente servicios de emergencia o relacionados con el embarazo. Todas las personas tienen derecho de acceso a los archivos con su información personal que se encuentran en poder del Departamento de Servicios para la Salud en su condado. )635HY 11/19/2013 11:22 AM p. 74 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 75 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 76 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES CALFRESH BENEFITS HOW TO REPORT HOUSEHOLD CHANGES Everyone who receives CalFresh benefits must report when their income or household situation changes. If you’re not sure how to report changes, what changes to report, or what proof we need, be sure to ask your worker. You are receiving this notice because: ■ You have been approved for CalFresh benefits and will be reporting changes on a Change Reporting basis. ■ Your household was previously assigned Semi-Annual Reporting status and will now be reporting on a Change Reporting basis. Change Reporting requirements are described below. CHANGE REPORTING You MUST report the following changes within ten days: • • • • • • • • If your household has a change in the source of monthly earned income, or your household’s monthly earned income starts, stops, or changes by more than $100.00. If your household has a change in the source of monthly unearned income, or your household’s monthly unearned income starts, stops, or changes by more than $50.00. Anyone’s source of income changes. You move in with someone else or anyone moves into or out of your home, including newborns, other children, spouses, other relatives or non-relatives. Anyone moves to another address, plans to move or gets a new mailing address. Your household’s total cash, stocks, bonds or other money is more than $2000 (or $3250 if someone in your household is age 60 or over or disabled). If there is a change in the amount of any court ordered child support paid by a member of the household for a child not living in the home. If you are meeting the Able Bodied Adult Without Dependents (ABAWD) work rule by working and your work hours drop below 20 hours a week or 80 hours a month. CalFresh rules limit the receipt of CalFresh benefits to 3 months in a 3-year period for ABAWDs who are not working or participating in other allowable activities. You are excused from the ABAWD work rule and do not need to report a drop in your work hours if you are: • Living in a county where the ABAWD work rule is waived because of high unemployment rates; • Under 18 or 50 years of age or older; • Medically certified as physically or mentally unfit for employment’ • Meeting the CalWORKs Welfare-To-Work rules • Caring for an injured or sick person who will need help for more than 30 days; • Participating in an alcohol or drug treatment program that keeps you from working 30 hours or more per week; • Getting or have applied for Unemployment Insurance benefits; • Employed or self-employed at least 30 hours per week or receiving weekly earnings at least equal to the federal minimum wage multiplied by 30 hours; • Going to school at least half-time; • Pregnant; or • Living in a CalFresh household that contains a minor child even if the minor child is not eligible for CalFresh benefits. • • If, since your last report, anyone in your home has been avoiding or running from the law to avoid a felony prosecution, custody or confinement after conviction, or is in violation of probation or parole. If, since your last report, anyone in your home has been convicted after August 22, 1996 of a drug-related felony for manufacturing, sale, or distribution of a controlled substance, or any activity in connection with these unlawful acts, or harvesting, cultivating or processing marijuana, or involving a minor in the above activities. You MAY report when: • • • • • Anyone’s physical or mental illness begins or ends. Anyone’s citizenship, immigration status changes or anyone gets a letter, form or new card from the U.S. Citizenship and Immigration Services (USCIS) (formerly INS). You have changes in your dependent care costs. Any member who is disabled or age 60 or older has changes in or new medical expenses. If verified, your allotment can be refigured. Any member begins to pay court-ordered child support for a child not living in the home. You may report changes either: • • By mail, telephone, or in person at the County CalFresh Office; or By turning in a CF 377.5 CR CalFresh Household Change Report form. TRANSITIONAL CALFRESH BENEFITS California’s Transitional CalFresh program provides CalFresh benefits for five months to households that leave CalWORKs. If your household begins receiving transitional CalFresh benefits, you do not have to report while receiving these benefits. If you are receiving transitional CalFresh benefits, you may reapply to see if you can get more benefits. If you reapply and are approved for regular CalFresh benefits, then all normal reporting rules will apply. CF 23 CR (9/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 77 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 78 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES BENEFICIOS DE CALFRESH CÓMO REPORTAR CAMBIOS EN EL GRUPO PARA FINES DE CALFRESH Todos los que reciben beneficios de CalFresh tienen que presentar un reporte cuando haya cambios en sus ingresos o en la situación de su grupo para fines de CalFresh (grupo). Si no está seguro de cómo reportar cambios, cuáles cambios tiene que reportar, o cuáles pruebas necesitamos, asegúrese de preguntarle a su oficina local del Condado. Usted está recibiendo esta notificación porque: ■ Usted ha sido aprobado para recibir los beneficios de CalFresh y estará reportando cambios semianualmente. ■ Anteriormente, su grupo estaba asignado a reportar cuando un cambio ocurriera y ahora estará reportando cambios semianualmente. Los requisitos para reportar semianualmente están descritos a continuación: REPORTES SEMIANUALES Como grupo que reporta semianualmente, necesitará entregar un formulario de reporte semianual (SAR 7) completado a más tardar el día 5 del sexto mes después de su certificación más reciente. Si no entrega su SAR 7 completado a más tardar para el final del primer día hábil del siguiente (séptimo) mes, sus beneficios se descontinuarán. Para calcular sus beneficios de CalFresh para el resto del período de certificación, su trabajador usará la información sobre ingresos y gastos que usted reportó en el SAR 7. Por ejemplo: Usted completó su recertificación anual en mayo. Su SAR 7 se tiene que entregar seis meses después, el 5 de noviembre y usted reportará los ingresos que tuvo en octubre. También reportará cualquier cambio en sus ingresos que usted espera tener en diciembre, enero, febrero, marzo, abril, y mayo. Usted tiene que entregar su SAR 7 completado a más tardar el primer día hábil en diciembre o sus beneficios se descontinuarán. Usted perderá beneficios a menos que tenga un motivo justificado para entregarlo tarde. Su recertificación anual se tendrá que hacer en mayo, seis meses después. Su próximo SAR 7 se tiene que entregar para el siguiente período de certificación seis meses después. Lo que tiene que reportar en el reporte semianual (SAR 7): • Ingresos ganados de cualquier fuente; • Cualquier clase de ingresos no ganados; • Cualquier persona que recibe renta o servicios públicos y • • • • • • • • • • • • municipales gratuitos; Cualquier persona que tiene gastos que son pagados por otra persona; Horas reducidas de trabajo o entrenamiento; Alguien se muda al/del hogar de usted; Usted se muda; Bienes raíces o bienes personales que se compran, se venden, o se cambian; Cualquier cambio en el mantenimiento de hijos que algún miembro del grupo paga por obligación legal; La situación migratoria/ciudadanía de alguien cambia o alguien recibe correspondencia de la Oficina de Servicios de Ciudadanía e Inmigración de los Estados Unidos (USCIS) (antes conocida como el Servicio de Inmigración y Naturalización [INS]); Alguien cumple 60 años de edad; Alguien consigue un empleo o recibe pagos por gastos relacionados con entrenamiento o educación; Alguien tiene gastos relacionados con un empleo, entrenamiento, o educación; por ejemplo, para el cuidado de personas a su cargo o suministros; Si, desde su último reporte, algún miembro del grupo ha estado evitando o huyendo de la ley para evitar enjuiciamiento, custodia o encarcelamiento después de una condena por un delito mayor (felony) o está violando su libertad condicional (probation o parole). Si, desde su último reporte, algún miembro del grupo ha sido condenado por haber cometido un delito mayor (felony) relacionado a las drogas después del 22 de agosto de 1996; es decir, por manufacturar, vender, o distribuir alguna substancia controlada, o por cualquier actividad en conexión con estos actos ilegales; por cosechar, cultivar, o preparar mariguana, o por involucrar a un menor en las actividades mencionadas. REPORTES OBLIGATORIOS DE CAMBIOS DURANTE EL PERÍODO DE CERTIFICACIÓN Tiene que reportar los siguientes cambios antes de que pasen diez (10) días contados a partir de la fecha en que el cambio ocurrió, aun si no es su mes del reporte. Tiene que reportar: • Cuando los ingresos de su grupo son más que el 130% del nivel federal de pobreza para el tamaño de su grupo (límite de ingresos permitidos para recibir beneficios de CalFresh - CalFresh IRT). • Si usted está trabajando, cumpliendo con la regla de trabajo para adultos con la capacidad de trabajar y sin personas bajo su cuidado (ABAWD), y sus horas de trabajo o se reducen a menos de 20 horas por semana u 80 horas por mes. Las reglas de CalFresh limitan el recibir beneficios de CalFresh a un máximo de 3 meses durante un período de tres años para los ABAWD que no estén trabajando ni participando en otras actividades permitidas. Usted está exento de las reglas de trabajo para los ABAWD y no necesita reportar una reducción en sus horas de trabajo si: • Está viviendo en un condado que da una exención para la regla de trabajo para los ABAWD debido al alto nivel de desempleo; • Tiene menos de 18 años o más de 50 años de edad; • Tiene una certificación médica que indica que está imposibilitado física o mentalmente para trabajar; • Cumple con las reglas de Welfare-to-Work de CalWORKs; • Está cuidando a una persona lesionada o enferma que necesitará ayuda por más de 30 días; • Está participando en un programa de tratamiento contra el alcohol o las drogas que le impide trabajar 30 horas o más a la semana; • Está recibiendo o ha solicitado beneficios del Seguro contra Desempleo. REPORTES VOLUNTARIOS DE CAMBIOS Usted también puede reportar voluntariamente otra información aun cuando no es su mes del repor te. El repor tar información voluntariamente puede causar que se aumenten o que se reduzcan los beneficios de su grupo. Vea algunos ejemplos a continuación. El Condado tomará acción antes de que pasen diez (10) días a partir de cuando usted proporcione verificación. Una excepción es cuando el aumento resulta porque se añade a otra persona a su caso. En tal situación, el Condado tomará acción para aumentar sus beneficios el primer día del mes después de cuando proporcione verificación. Aun cuando ya haya reportado algo al Condado, tendrá que reportarlo también en su próximo SAR 7 o recertificación. Algunos ejemplos de reportes voluntarios que pudieran causar que sus beneficios aumenten incluyen: • Pérdida de ingresos; • Un miembro del grupo se convier te en una persona incapacitada/discapacitada o cumple 60 años de edad; • Un miembro del grupo empieza a pagar mantenimiento de hijos por orden de la corte; • Hay un nuevo miembro del grupo en el hogar; • Aumento en el costo de albergue/vivienda; • Gastos médicos. (Continúa en la siguiente página) CF 23 SAR (SP) (6/13) REQUIRED FORM - SUBSTITUTES PERMITTED 11/19/2013 11:22 AM Page 1 of p. 2 79 County of Orange Bid 017-976001-GH REPORTES VOLUNTARIOS DE CAMBIOS - Continuación BENEFICIOS TRANSICIONALES DE CALFRESH Algunos ejemplos de reportes voluntarios que pudieran causar que sus beneficios se reduzcan incluyen: • Un incremento o aumento en los ingresos que es menos que el límite de ingresos permitidos para recibir beneficios de CalFresh (CalFresh IRT); • Alguien sin ingresos se muda fuera del hogar de usted; • Muere alguien sin ingresos que vivía en el hogar de usted; • Alguien que tiene ingresos se muda al hogar de usted; • Una reducción en el costo de vivienda. El Programa de California de Beneficios Transicionales de CalFresh proporciona beneficios durante cinco meses para los grupos que dejan de recibir beneficios de CalWORKs (Programa de California de Opor tunidades de Trabajo y Responsabilidad hacia los Niños). PUEDE reportar cambios en cualquier momento durante el período de certificación por medio del: • Correo o teléfono, o en persona en la oficina del Condado encargada del Programa de CalFresh, o entregando un “Reporte sobre la situación a mediados del período” (formulario SAR 3). Si su grupo comienza a recibir beneficios transicionales de CalFresh, no tiene que reportar mientras que esté recibiendo estos beneficios. Si está recibiendo beneficios transicionales de CalFresh, puede volver a presentar su solicitud para ver si puede recibir más beneficios. Si se aprueba dicha solicitud para recibir beneficios regulares de CalFresh, se aplicarán todas las reglas normales sobre el requisito de reportar. OTROS CAMBIOS Hay otras circunstancias que requerirán que el Condado reduzca o descontinúe sus beneficios durante el período de certificación en que ocurran. A continuación aparecen algunos ejemplos: • Algún miembro del grupo recibe una sanción; • Alguien en su grupo recibe beneficios como miembro de otro grupo; • La situación de alguien en el grupo cambia en relación al Programa de California para la Asistencia Alimentaria (California Food Assistance Program). CF 23 SAR (SP) (6/13) REQUIRED FORM - SUBSTITUTES PERMITTED 11/19/2013 11:22 AM Page 2 of 2 p. 80 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES INFORMACIÓN IMPORTANTE - FAVOR DE LEER Nuevos requisitos para reportar para asistencia monetaria y beneficios de CalFresh El Condado está cambiando de un sistema de reportar cada trimestre (Quarterly Reporting - QR) a un nuevo sistema de reportar dos veces al año (Semi-Annual Reporting - SAR). A continuación se explican los cambios que van a empezar dentro de poco. Le avisaremos cuando empiecen estas nuevas reglas. El formulario de reporte Anteriormente, usted entregó un formulario QR 7 cada 3 meses. Dentro de poco, sólo tendrá que entregar un reporte cada seis meses. El reporte que se tiene que hacer cada seis meses se llama el formulario SAR 7. El otro reporte será el formulario anual de redeterminación/recertificación (RD/RC). El SAR 7 se tiene que entregar seis meses después de su reporte anual de RD/RC. Siempre se tiene que entregar para el día 5 del mes. Si no entrega su SAR 7 completo a más tardar al final del primer día hábil del próximo (séptimo) mes, su asistencia se descontinuará. Ejemplo: Usted completó su reporte anual RD/RC en febrero. Se tendrá que entregar su SAR 7 seis meses después - para el 5 de agosto. Tiene que entregarle a su trabajador su SAR 7 completo a más tardar al final del primer día hábil de septiembre o se descontinuarán sus beneficios. Perderá asistencia a menos que tenga un motivo justificado para haber entregado el reporte después de la fecha límite. Así como con el formulario QR 7, usted tiene que contestar todas las preguntas en el SAR 7, adjuntar pruebas, firmar y poner la fecha en el formulario, y devolverlo a más tardar en la fecha anotada en el reporte. Cambios en las reglas sobre el límite de ingresos permitidos (IRT por sus siglas en inglés) El IRT es la cantidad del total de los ingresos mensuales que tiene que reportar antes de que pasen 10 días. “Total de los ingresos mensuales” significa cualquier cantidad de dinero que reciba. Cada vez que su IRT cambie, el Condado le avisará por escrito. Para asistencia monetaria: La cantidad de ingresos que tiene que reportar antes de que pasen 10 días está cambiando. El IRT se basa en el total de sus ingresos y el número de personas en su hogar. Anteriormente, descontinuamos sus beneficios si el total de sus ingresos excedió su IRT. Bajo las nuevas reglas, si reporta ingresos que exceden su IRT, es posible que el Condado reduzca o descontinúe sus beneficios. Ejemplo: Si su IRT es $900 y recibe ingresos de $800, no tiene que reportar el cambio hasta la fecha en que tiene que entregar su próximo reporte. Si recibe ingresos de $901 o más, tiene que reportarlo a su trabajador antes de que pasen 10 días. Se reducirán sus beneficios y su trabajador le dará un nuevo IRT. Para los beneficios de CalFresh: Anteriormente, usted no tenía un IRT. Dentro de poco usted sí tendrá un IRT basado en el tamaño de su hogar. Si reporta ingresos que exceden su IRT, es posible que el Condado descontinúe sus beneficios. No cambian las otras reglas - obligatorias ni voluntarias - en relación al requisito de reportar. Es posible que los reportes voluntarios aumenten su asistencia. TEMP SAR 1 (SP) (10/12) NEW REPORTING REQUIREMENTS FOR CASH AID AND CALFRESH 11/19/2013 11:22 AM p. 81 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 82 Construya un mejor futuro para su familia 11/19/2013 11:22 AM • • • Tener comunicación con su pareja en lo relacionado a asuntos de la salud reproductiva. Planear el número de niños que quiere tener, al igual que cuánto tiempo va ha haber entre cada uno de ellos, para que pueda satisfacer las necesidades económicas y emocionales de su familia. Mejorar su habilidad para ser autosuficiente previniendo un embarazo no planeado. Obtenga los beneficios de los servicios de planificación familiar, los cuales le pueden ayudar a: • Hablar con sus niños acerca del sexo seguro y la prevención del embarazo. County Stamp Box California Family Planning Information and Referral Service (Servicio de información y referencia para la planificación familiar en California) 1-800-942-1054 State of California (Estado de California) Health and Human Services Agency (Secretaría de Salud y Servicios Humanos) Department of Social Services (Departamento de Servicios Sociales) Planificación familiar... Comprometiéndose para un futuro saludable County of Orange Hágalo por usted. Hágalo por las personas que ama. PUB 275 (SP) (04/07) p. 83 Bid 017-976001-GH 11/19/2013 11:22 AM • • • • • • • • Contestar preguntas acerca de todas las preocupaciones que tenga sobre la salud reproductiva. Aprender cómo autoexaminarse para el cáncer del seno. Recibir pruebas para detectar el cáncer en el sistema de reproducción. Aprender acerca de cómo prevenir y evitar propagar enfermedades transmitidas sexualmente, incluyendo el virus de la inmunodeficiencia humana (HIV por sus siglas en inglés) y el Síndrome de Inmunodeficiencia Adquirida (AIDS por sus siglas en inglés). Obtener pruebas y tratamiento para enfermedades transmitidas sexualmente. Aprender acerca de anticonceptivos de emergencia y si esto sería una opción correcta para usted si algún día lo llegara a necesitar. Obtener anticonceptivos para ayudarle a prevenir un embarazo no planeado. Encontrar el método que mejor se ajuste a su estilo de vivir. Hay una amplia variedad de opciones — desde la píldora hasta el anillo o inyecciones y más. Su proveedor local de servicios de planificación familiar puede ayudarle a: Son confidenciales, lo cual significa que es algo privado entre usted y su médico. Están disponibles para los hombres y las mujeres, incluyendo a los adolescentes. No son caros — las personas que reciben beneficios del Programa de California de Oportunidades de Trabajo y Responsabilidad hacia los Niños (CalWORKs) pueden recibir estos servicios gratuitamente o a bajo costo. • • • Estos servicios: Bid 017-976001-GH Haga el compromiso hoy. 1-800-942-1054 Llame a “California Family Planning Information and Referral Service” (servicio de información y referencia para la planificación familiar) para que le den el nombre, dirección y número de teléfono de un proveedor de servicios de planificación familiar en su área. El teléfono es: Vea la sección amarilla de su directorio telefónico bajo “Family Planning Information” (información sobre planificación familiar). • • Vaya a su doctor, o al departamento de salud del condado o a su plan de cuidado de la salud. • En su comunidad, usted puede recibir los servicios de planificación familiar: Planificación familiar — Para el futuro de su familia County of Orange p. 84 ■ ■ ■ ■ Su silla de ruedas no cabe en los baños o en las salas donde se llevan a cabo los exámenes o las entrevistas. Los hombres reciben entrenamiento para empleos que pagan más y las mujeres reciben entrenamiento para empleos que pagan menos. El Condado no quiere proporcionarle entrenamiento porque dicen que usted es “demasiado viejo”. No le permiten adoptar a un bebé porque la raza de usted es diferente a la del bebé. QUEJAS DE DISCRIMINACIÓN Si usted cree que ha sido víctima de discriminación, puede presentar una queja al Condado, al Estado, y al Gobierno Federal - una queja separada para cada uno. La oficina específica del Gobierno Federal a la cual debe comunicarse depende de qué programa se trata su queja. Puede presentar una queja de discriminación a: 1. PARA TODOS LOS PROGRAMAS QUE SE ADMINISTRAN POR EL DEPARTAMENTO DE BIENESTAR PÚBLICO DEL CONDADO: El coordinador de derechos civiles del Condado. Pídale a la oficina del Condado el nombre, dirección, y número de teléfono de su coordinador de derechos civiles. Él/Ella investigará su queja independientemente. 2. Civil Rights Bureau California Department of Social Services 744 P Street, MS 8-16-70 Sacramento, CA 95814 (916) 654-2107 (866) 741-6241 (Gratuito) 3. PARA EL PROGRAMA DE CALFRESH: United States Department of Agriculture Director, Office of Civil Rights, Room 326-W, Whitten Bldg. 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 (202) 720-6382 (voz y TTY) 4. PARA TODOS LOS OTROS PROGRAMAS: Health and Human Services Office of Civil Rights 90 7th Street, Suite 4-100 San Francisco, CA 94103 (415) 437-8310 (voz) (415) 437-8311 (TDD) LÍMITES DE TIEMPO PARA TOMAR ACCIÓN ■ ■ ■ ■ ■ ■ ■ ■ ■ Si usted es víctima de discriminación, tiene que presentar su queja antes de que pasen 180 días a partir de cuando ocurrió la discriminación. Si la discriminación también afectó la cantidad de sus beneficios o servicios, también tiene que pedir una audiencia con el Estado antes de que pasen 90 días. Una investigación de discriminación no puede cambiar la cantidad de sus beneficios o servicios... solamente una audiencia con el Estado puede hacer eso. LÍMITES EN CUANTO A CIERTOS DERECHOS CalFresh (estampillas para comida) Cuidado de Crianza Temporal (FC) Programa de Servicios de Apoyo en el Hogar (IHSS) Programa de Pagos de Asistencia para Parientes que Son los Tutores Legales de un Menor (Kin-GAP) Salud Mental Programa de Servicios Múltiples para Personas Mayores (MSSP) Programa de Servicios de Cuidado Personal (PCSP) Asistencia Monetaria para Refugiados (RCA) Servicios Sociales STATE OF CALIFORNIA (ESTADO DE CALIFORNIA) SUS DERECHOS BAJO LOS PROGRAMAS DE ASISTENCIA PÚBLICA DE CALIFORNIA …… para las personas que solicitan o reciben asistencia pública en California Díganos si necesita ayuda debido a una incapacidad/ discapacidad. County of Orange Este folleto está disponible en los siguientes idiomas en la oficina de bienestar público de su condado y en el sitio web: www.cdss.ca.gov • Japonés • Ruso • Árabe • Coreano • Español • Armenio • Camboyano • Laosiano • Español (letra grande) • Mien • Tagalo • Chino • Portugués • Ucraniano • Farsí • Penjabi • Vietnamita • Hmong También está disponible en Braille, así como una versión fácil de leer (letra grande), o grabada (audio CD). DEPARTMENT OF SOCIAL SERVICES (DEPARTAMENTO DE SERVICIOS SOCIALES) HEALTH AND HUMAN SERVICES AGENCY (SECRETARÍA DE SALUD Y SERVICIOS HUMANOS) Aunque usted tenga derecho a la privacidad y la confidencialidad, hay ciertas leyes que permiten excepciones limitadas. Usted puede pedirle al Condado información sobre estas leyes. PREGUNTAS Si tiene alguna pregunta sobre los derechos enumerados en este folleto, llame a la Oficina de Preguntas y Respuestas al Público: (800) 952-5253 (Gratuito). El número gratuito de TDD (aparato de telecomunicaciones para las personas sordas) es (800) 952-8349. ■ Programa de Asistencia para Adopciones (AAP) Servicios para la Protección de Adultos (APS) Programas de Alcohol y Drogas (ADP) Programa de California para la Asistencia Alimentaria (CFAP) Programa de Asistencia Médica de California (Medi-Cal) Programa de California de Oportunidades de Trabajo y Responsabilidad hacia los Niños (CalWORKs) Cuidado de Niños del Programa de CalWORKs Programa para la Transición de la Asistencia Pública al Trabajo (WTW) bajo el Programa de CalWORKs Programa de Asistencia Monetaria para Inmigrantes (CAPI) Servicios para el Bienestar de los Niños (CWS) Programa de Asistencia Dental de California (Denti-Cal) Programa de Evaluación Temprana y Periódica, Diagnosis, y Tratamiento (EPSDT) PROGRAMAS CUBIERTOS EN ESTE FOLLETO ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ PUB 13 (SP) (6/11) 11/19/2013 11:22 AM p. 85 Bid 017-976001-GH 1. Entender lo que está pasando con su solicitud y su asistencia. 2. Obtener explicaciones, por escrito y orales, sobre su solicitud y sus beneficios. USTED TIENE DERECHO A … Todas las personas y organizaciones que proporcionan asistencia pública tienen que respetar los derechos que usted tiene. Le pueden ayudar a entender y solicitar beneficios y servicios. SUS DERECHOS 11/19/2013 11:22 AM 4. Presente una queja. Hay 4 maneras de hacer esto: ■ Queja informal: Puede pedir hablar con un supervisor sobre problemas que tiene con un trabajador o para revisar las reglas y la acción que el Condado propone tomar en relación a sus servicios o asistencia. ■ Audiencia con el Estado: Pida una audiencia con el Estado si hay un problema con su asistencia o sus servicios. Tiene que pedir una audiencia antes de que pasen 90 días a partir de la acción del Condado. Es posible que pueda pedir una audiencia después de los 90 días si tiene un motivo justificado como una enfermedad o una incapacidad/discapacidad. ■ Queja de discriminación: Si cree que el Condado ha discriminado contra usted, puede presentar una queja de discriminación - al coordinador de derechos civiles del Condado o a la Oficina de Derechos Civiles del Estado, y al Gobierno Federal. Tiene que hacer esto antes de que pasen 180 días a partir de la discriminación. Para más información sobre esto, vea la sección que comienza con “Prohibida la discriminación”. Si la discriminación también afecta sus beneficios o servicios, también tiene que pedir una audiencia con el Estado 1. Mantenga un expediente de toda su información, todos sus documentos, y cualquier contacto con el Condado que haya tenido. 2. Obtenga un recibo para cada documento que entrega. SI TIENE PROBLEMAS CON SU ASISTENCIA O SUS SERVICIOS: 3. Obtener un recibo para cada documento que entrega. 4. Ver el expediente de su caso. 5. Ver las leyes y los ordenamientos del Estado y del Condado. 6. Pedirle a un juez que revise cualquier decisión del Condado sobre su elegibilidad, beneficios, o servicios. 7. No ser víctima de discriminación en cuanto a recibir beneficios o servicios de los programas. 8. Presentar una queja sobre cualquier discriminación. 9. Obtener ayuda adicional del personal del Condado para asegurarse de que reciba sus beneficos si tiene una incapacidad/discapacidad o un impedimento que le hace dificil entender las reglas del programa. 10. Mantener su información de una manera confidencial. 11. Ser tratado con cortesía y respeto. Puede pedir una audiencia con el Estado si no está de acuerdo con una acción del Condado en relación a sus beneficios o servicios. También puede pedir una audiencia con el Estado si el Condado no le da los beneficios o servicios que usted cree que debe recibir. Un juez de leyes administrativas del Estado está a cargo de la audiencia con el Estado. Un representante del Condado estará presente también en la audiencia para explicar por qué tomó su acción el Condado. Una audiencia con el Estado no es una audiencia de la corte. Usted tiene el derecho de llevar un representante a la audiencia. Hay servicios legales gratuitos en cada condado los cuales se indican en la segunda página de las notificaciones del Condado. Puede llevar testigos. Tiene el derecho de tener un intérprete gratis. Pregúntele al Condado cómo hacerlo. • Si tiene un problema con el Programa de Asistencia General/Ayuda General, tiene que pedir una audiencia con el Condado. • Si tiene un problema con sus beneficios de Seguro Social, tiene que comunicarse con la Administración del Seguro Social. El Condado tiene que darle una notificación por lo menos 10 días antes de que entre en vigor cualquier acción que cambie su asistencia o sus servicios. Si pide una audiencia antes de que entre en vigor la acción, puede continuar recibiendo asistencia hasta que se lleve a cabo la audiencia (“aid paid pending”). Esto significa que su asistencia quedará igual hasta que se emita una decisión sobre la audiencia. USTED TIENE QUE pedir una audiencia cada vez que reciba una notificación sobre cualquier acción con la cual usted no está de acuerdo. CONTINUACIÓN DE SU ASISTENCIA O SUS SERVICIOS MIENTRAS QUE ESPERA UNA AUDIENCIA CON EL ESTADO ■ ■ ■ ■ AUDIENCIA CON EL ESTADO ■ si desea disputar la decisión del Condado en relación a sus beneficios o servicios. Procedimiento para presentar quejas: Puede presentar una queja al Condado si tienen un procedimiento para presentar quejas. Esto no protege sus beneficios de la misma manera que lo hace el pedir una audiencia con el Estado. El Condado no le ayuda a obtener cintas de grabación (audio tapes) de la orientación para un programa para ayudarle con una incapacidad/discapacidad que le hace difícil leer. Un trabajador le trata de una manera diferente al darse cuenta de su religión o su afiliación política. No puede llegar a sus citas porque el edificio del Condado no tiene un ascensor. ■ ■ ■ Un trabajador les habla a personas de cierto grupo étnico sobre más programas y servicios que a personas en otros grupos étnicos. Bid 017-976001-GH ■ ■ EJEMPLOS DE DISCRIMINACIÓN Bajo las leyes del Estado, las oficinas que proporcionan asistencia pública no pueden proporcionarle beneficios o servicios que son diferentes a la asistencia que proporcionan a otras personas basándose en su: Raza, Color, Origen Nacional (incluyendo su idioma), Grupo Étnico, Edad, Incapacidad/Discapacidad, Religión, Sexo, Orientación Sexual, Afiliación Política, Estado Civil, o Relación Doméstica Las leyes federales también prohíben la discriminación basada en algunas, aunque no todas, las razones antes mencionadas. Las leyes federales también prohíben: 1. El demorar o negar la colocación de un niño para su adopción o su ingreso en un hogar de cuidado de crianza temporal basándose en la raza, color, u origen nacional de los padres adoptivos/de crianza temporal o del niño; 2. El negarle a cualquier persona la oportunidad de hacerse padre/madre adoptivo o de crianza temporal basándose en la raza, color, u origen nacional de la persona o del niño involucrado. PROHIBIDA LA DISCRIMINACIÓN 1. Por teléfono: Pida una audiencia con el Estado, comunicándose con el Departamento de Servicios Sociales de California (CDSS) al (800) 743-8525 ó (800) 952-5253. 2. Complete la segunda página de su notificación de acción (NOA) o envíe una petición por escrito al CDSS a la siguiente dirección: CDSS, State Hearing Division 744 P Street M.S. 09-17-37 Sacramento, CA 95814 CÓMO PEDIR UNA AUDIENCIA CON EL ESTADO County of Orange p. 86 County of Orange Bid 017-976001-GH Báo Cáo Chương Trình Trợ Cấp Thực Phẩm Hàng Năm Qua Điện Thoại Đơn Báo Cao Chương Trình Thực Phẩm Hàng Năm Các mẫu đơn phãi hoàn tất, ký tên và gởi lại văn phòng trước khi phỏng vấn quí vị qua điện thoại Bản Thông Cáo Điện Thoại Báo Cáo Hàng Năm CalFresh Application for CalFresh Benefits No Form # CF 285 (09/13) Bạn Có Muốn Đăng Ký Đi Bầu Không? NVRA Voter Preference Form (VN) (01/13) Mẫu Đăng Ký Cử Tri California No Form # Thông cáo/tài liệu để quí vị sử dụng – quí vị không cần gởi lại văn phòng. Do You Know? Your Family May Qualify for Medi-Cal F063-19-949 (10/13) Notice of Language Services GEN 1365 (03/08) CalFresh Benefits How to Report Household Changes (SAR) CalFresh Benefits How to Report Household Changes (CR) Các Yêu Cầu Báo Cáo Mới Đối Với Trợ Cấp Tiền Mặt và CalFresh CF 23 SAR (06/13) CF 23 CR (09/13) TEMP SAR 1 VN (10/12) Kế Hoạch Hóa Gia Đình.... Cam Kết Cho Một Tương Lai Lành Mạnh Pub 275 VN (04/07) Quyền Lợi Của Quí Vị PUB 13 VN (06/11) NACF Phone-In RRR Cover Letter - Vietnamese -1/1/14 11/19/2013 11:22 AM p. 87 County of Orange Bid 017-976001-GH THѬ +ҼN BÁO CÁO CHѬѪNG TRÌNH THӴC PHҬM HÀNG NĂM 4XtYӏÿã ÿѭӧc thông báo rҵng thӡi gian WKөhѭӣng chѭѫng trình Thӵc Phҭm cӫa quí Yӏÿѭӧc kӃt thúc vào cuӕi tháng tӟi và TXtYӏsӁ nhұn ÿѭӧc mӝt cuӝc hҽn ÿӇ tiӃp tөc chѭѫng trình này. 4XtYӏ ÿã ÿѭӧc lên lӏch trình cho cuӝc phӓng vҩn qua ÿiӋn thoҥi. Nhân viên sӁ gӑi ÿiӋn thoҥi cho TXtYӏtheo sӕ ÿiӋn thoҥi trѭӟc ÿó mà TXtYӏÿã cung cҩp. Xin vui lòng gӑi cho nhân viên càng sӟm càng tӕt nӃu: x Ngày phӓng vҩn hoһc thӡi gian không thuұn tiӋn cho TXtYӏvà TXtYӏmuӕn sҳp xӃp lҥi. x 4XtYӏ muӕn nhân viên gӑi cho TXtYӏӣ mӝt sӕ khác (nhѭ sӕ ÿiӋn thoҥi di ÿӝng hoһc ÿiӋn thoҥi nѫi làm viӋc). x 4XӏYӏ thích ÿѭӧc phӓng vҩn trӵc tiӃp và muӕn yêu cҫu mӝt cuӝc hҽn Wҥi văn phòng. Vui lòng hoàn tҩt, ký tên YjÿӅQJjy các mүu ÿѫn ÿính kèm (Ĉѫn Xin Thӵc Phҭm/DFA 285-A1, Ĉѫn Chӭng Nhұn vӅLӡi Khai/DFA 285-A2, và QuyӅn Lӧi và Trách NhiӋm Fӫa 4Xt9ӏ/DFA 285-A3). Gӣi lҥi tҩt Fҧcho chúng tôi trong phong bì bѭu phí trҧ trѭӟc ÿѭӧc cung cҩp ngay lұp tӭc. Nhӳng thông tin ÿính kèm khác WKuTXtYӏgiӳOҥi sӳGөng/lѭu trӳ. Chúng tôi cҫn SKҧi có các mүu ÿѫn hoàn tҩt này trѭӟc khi chúng tôi hoàn thành/thӵc hiӋn cuӝc SKӓng vҩn qua ÿiӋn WKRҥi. NӃu chúng tôi cҫn nhӳng giҩy tӡNKic liên quan ÿӃn TXtYӏ, chúng tôi VӁQyi cho TXtYӏbiӃt sau khi chúng tôi kiӇm chӭng các mүu ÿѫn hoһc trong thӡi gian SKӓng vҩn qua ÿiӋn WKRҥi. XIN LѬU Ý x Không hoàn tҩt cuӝc phӓng vҩn thì chѭѫng trình Thӵc Phҭm sӁ Eӏngѭng. x NӃu TXtYӏkhông thӇgiӳKҽn, TXtYӏFyWUich nhiӋm ÿӇxin Oҥi cuӝc Kҽn khác. x Báo Cáo Tam Cá NguyӋt (QR7) không cҫn thiӃt SKҧi hoàn tҩt trong thӡi gian báo cáo chѭѫng trình Thӵc Phҭm hàng năm. Tuy nhiên, lѭѫng bәng hoһc lӧi tӭc Fӫa Fҧgia ÿình vҭn SKҧi cung cҩp khi TXtYӏgӣi vào cùng vӟi nhӳng mүu ÿѫn ÿính kèm. x Nhӳng giҩy tӡPjFK~ng tôi cҫn thì SKҧi ÿѭӧc gӣi Oҥi trong vòng 10 ngày kӇtӯQJjy ÿѭӧc yêu cҫu. 11/19/2013 11:22 AM p. 88 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES APPLICATION FOR CALFRESH BENEFITS If you have a disability or need help with this application, let the County Welfare Department (County) know and someone will help you. If you prefer to speak, read, or write in a language other than English, the County will get someone to help you at no cost to you. How do I apply? Use this application if you are applying for CalFresh benefits only. CalFresh is a food assistance program to help you with the cost of buying food for your household. If you wish to apply for programs other than CalFresh such as, CalWORKs or Medi-Cal, please ask for an application to apply for other programs. You can also apply for CalFresh or other programs online by going to http://www.benefitscal.org/. You can see if you may be eligible by going to http://www.cdss.ca.gov/foodstamps/PG849.htm. • Fill out the whole application form, if you can. You must at least give the County your name, address, and signature (question 1 on page 1) to begin the application process. • Give the application to the County in person, by mail, by fax, or online. • The day the County receives your signed application starts the time to give you an answer on whether you can get benefits. If you are in an institution, this time starts from the day you leave. What do I do next? • Read about your rights and your responsibilities (Program Rules pages 1 through 3) before you sign the application. • You must have an interview with the County to discuss your application. Most interviews are done by phone, but it can be done in person at the County office or other place arranged with the County. If you have a disability, other arrangements can be made. • If you did not fill out all of the application, you can finish it during your interview. • You will need to give proof of your income, expenses, and other circumstances to see if you are eligible. How long will it take? It may take up to 30 days to process your application. You may be able to get benefits within 3 calendar days, if: • Your household’s monthly gross income (income before deductions) is less than $150 and your cash on hand or in checking or savings accounts is $100 or less; or • Your household’s housing costs (rent/mortgage and utilities) are more than your monthly gross income and cash on hand or in checking or savings accounts; or • You are a migrant or seasonal farmworker household with less than $100 in checking or savings and 1) your income stopped, or 2) your income has started but you do not expect to get more than $25 in the next 10 days. To help the County see if you can get benefits in three days, please answer questions 1, 6 through 8, 11, and 16, and give the County proof of your identify (if you have it) with the application. The County will send you a letter to let you know if your household is approved or denied CalFresh benefits. Informational Page - Please take and keep for your records. CF 285 (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 1 OF 2 p. 89 County of Orange Bid 017-976001-GH What do I need for my interview? To avoid delays, bring proof of the following with you to your interview. Keep your interview even if you do not have the proof. The County may be able to help if you need help getting proof. During the interview, the County will go over the information on the application and will ask you questions to see if you can get CalFresh benefits and the amount of benefits you can get. Proof Needed to Get Benefits • Identification (Driver’s License, State ID card, passport). • Where you live (a rental agreement, current bill with your address listed). • Social Security Numbers (see note below about certain noncitizens). • Money in the bank for all the people in your household (recent bank statements). • Earned income of everyone in your household for the past 30 days (recent pay stubs, a work statement from an employer). NOTE: If selfemployed, income and expense or tax records. • Unearned income (Unemployment benefits, SSI, Social Security, Veteran’s benefits, child support, worker’s compensation, school grants or loans, rental income, etc.). • Lawful immigration status ONLY for noncitizens applying for benefits (an Alien Registration Card, visa) NOTE: Certain noncitizens applying for immigration status based on domestic violence, crime prosecution or trafficking may not need this proof. They also may not need a Social Security Number. Proof Needed to Get More CalFresh Benefits • Housing costs (rent receipts, mortgage bills, property tax bill, insurance documents). • Phone and utility costs. • Medical expenses for anyone in your household who is elderly (60 and older) or disabled. • Child and adult care costs due to someone working, looking for work, attending training or school, or participating in a required work activity. • Child support paid by a person in your household. How do I get/use my CalFresh benefits? • The County will mail or give you a plastic Electronic Benefit Transfer (EBT) card. Benefits will be put on the card when your application is approved. Sign your card when you get it. You will set up a Personal Identification Number (PIN) to use your card. • If your EBT card is lost, stolen, or destroyed, or you think someone may know your PIN number that you don’t want to use your benefits call (877) 328-9677 or call the County right away. Make sure all responsible adults and your authorized representative also know how to report one of these problems right away. If you do not report that another person you do not want to spend your benefits has your PIN and you do not get your PIN changed, any benefits used will not be replaced. • You can use your CalFresh benefits to buy almost all foods, as well as seeds and plants to grow your own food. You cannot buy alcohol, tobacco, pet food, some types of cooked food, or anything that is not food (like toothpaste, soap, or paper towels). • CalFresh benefits are accepted at most grocery stores and other places that sell food. For a list of locations near you that accept EBT please go to: https://www.ebt.ca.gov or https://www.snapfresh.org. • CalFresh benefits are only for you and your household members. Keep your benefits safe. Do not give out your PIN number. Do not keep your PIN number with your EBT card. What if I am homeless? Please let the County know right away if you are homeless so they can help you figure out an address to use to accept your application and get notices from the County regarding your case. For CalFresh, homeless means you are: A. Staying in a supervised shelter, halfway house, or similar place. B. Staying at the home of another person or family for no more than 90 days straight. C. Sleeping in a place not designed for, or normally used as, a place to sleep (e.g., a hallway, a bus station, a lobby, or similar places). Informational Page - Please take and keep for your records. CF 285 (9/13) 11/19/2013 11:22 AM COVERSHEET PAGE 2 OF 2 p. 90 County of Orange Bid 017-976001-GH RIGHTS AND RESPONSIBILITIES You have a responsibility to: • • • • • • Give the County all information needed to determine your eligibility. Give the County proof of the information you have when it is needed. Report changes as required. The County will give you information about what, when, and how to report. If you don’t meet your household’s reporting requirements your case will be closed or your CalFresh benefits may be lowered or stopped. Look for, get, and keep a job or participate in other activities if the County tells you that it is required in your case. Fully cooperate with County, State, or federal personnel if your case is selected for review or investigation to ensure that your eligibility and benefit level were correctly figured. Failure to cooperate in these reviews will result in loss of your benefits. Pay back any CalFresh benefits that you were not eligible to get. You have the right to: • • • • • • • • • • • • • • • • • • • Turn in an application for CalFresh giving only your name, address, and signature. Have an interpreter provided by the State at no cost if you need one. Have information given to the County kept confidential, unless directly related to the administration of County programs. Withdraw your application at any time prior to the County determining eligibility. Ask for help to fill out your application for CalFresh and get an explanation of the rules. Ask for help to get proof that is needed. Be treated with courtesy, consideration, and respect, and not be discriminated against. Get CalFresh benefits within 3 days if you qualify for Expedited Service. Be interviewed in a reasonable amount of time by the County when you apply and to have your eligibility determined within 30 days. Get at least 10 days to give the County proof that is needed to make a determination of eligibility. Get written notice at least 10 days before the County lowers or stops your CalFresh benefits. Discuss your case with the County and to review your case when you ask to do so. Ask for a State hearing within 90 days if you do not agree with the County about your CalFresh case. If you ask for a hearing before an action on your CalFresh case takes place, your CalFresh benefits will stay the same until the hearing or the end of your certification period, whichever is earlier. You can ask the County to let your benefits change until after the hearing to avoid having to pay back any over paid benefits. If the Administrative Law Judge rules in your favor, the County will give back to you any benefits that were cut. Ask about your hearing rights or for a legal aid referral at the toll-free phone number – 1-800-952-5253 or for hearing or speech impaired who use TDD, 1-800-952-8349. You may get free legal help at your local legal aid or welfare rights office. Bring a friend or someone with you to the hearing if you do not want to go alone. Get assistance from the County to register to vote. Report changes that you are not required to report, if it may increase your CalFresh benefits. Give proof of your household’s expenses that may help you get more CalFresh benefits. Not giving proof to the County is the same as saying that you do not have that expense and you will not be able to get more CalFresh benefits. Let the County know if you would like someone else to use your CalFresh benefits for your household or help with your CalFresh case (Authorized Representative). Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 1 OF 4 p. 91 County of Orange Bid 017-976001-GH Program Rules and Penalties You are committing a crime if you give false or wrong information, or do not give all the information on purpose to try to get CalFresh benefits that you are not eligible to receive, or to help someone else get benefits that they are not eligible to receive. You must pay back any benefits you get that you were not eligible to receive. I understand that if I... Commit an intentional program violation by doing any of the following: I may... • hide information or make false statements • • use electronic benefit transfer (EBT) cards that belong to someone else or let someone else use my card use CalFresh benefits to buy alcohol or tobacco • trade, sell, or give away CalFresh benefits or EBT cards • • trade CalFresh benefits for controlled substances, such as drugs • • • give false information about who I am and where I live so I can get extra CalFresh benefits have been convicted of trading or selling CalFresh benefits worth more than $500, or trading CalFresh benefits for firearms, ammunition, or explosives • lose CalFresh benefits for 12 months for the first offense and be required to repay all CalFresh benefits overpaid to me lose CalFresh benefits for 24 months for the second offense and be required to repay all CalFresh benefits overpaid to me lose CalFresh benefits permanently for the third offense and be required to repay all CalFresh benefits overpaid to me be fined up to $250,000, imprisoned up to 20 years, or both lose CalFresh benefits for 24 months for the first offense lose CalFresh benefits permanently for the second offense. lose CalFresh benefits for 10 years for each offense • lose CalFresh benefits permanently • • • • Important Information for Noncitizens • • • You can apply for and get CalFresh benefits for people who are eligible, even if your family includes others who are not eligible. For example, immigrant parents may apply for CalFresh benefits for their U.S. citizen or qualified immigrant children, even though the parents may not be eligible. Getting food benefits will not affect you or your family’s immigration status. Immigration information is private and confidential. The immigration status of noncitizens who are eligible and apply for benefits will be checked with the U.S. Citizenship and Immigration Services (USCIS). Federal law says the USCIS cannot use the information for anything else except cases of fraud. Opting Out You do not have to give immigration information, Social Security numbers, or documents for any noncitizen family member(s) who are not applying for CalFresh benefits. The County will need to know their income and resource information to correctly determine your household’s benefits. The County will not contact USCIS about the people who don’t apply for CalFresh benefits. Use of Social Security Numbers (SSN) Everyone applying for CalFresh benefits needs to provide a SSN, if they have one, or proof that they have applied for a SSN (such as a letter from the Social Security Office). The County may deny CalFresh benefits for you or any member of your household who does not give us a SSN. Some people do not have to give SSN’s to get help such as, victims of domestic abuse, crime prosecution witnesses, and trafficking victims. Overissuance This means you got more CalFresh benefits than you should have. You will have to pay it back even if the County made an error or if it wasn’t on purpose. Your benefits may be lowered or stopped. Your SSN may be used to collect the amount of benefits owed, through the courts, other collection agencies, or federal government collection action. Reporting Every household that gets CalFresh benefits must report certain changes. Your County will tell you what changes to report, how to report them, and when to report them. Failure to report the changes may result in your CalFresh benefits being lowered or stopped. You can also report if things happen that may increase your benefits, such as getting less income. Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 2 OF 4 p. 92 County of Orange Bid 017-976001-GH State Hearing You have the right to a State hearing if you do not agree with any action taken regarding your application or your ongoing benefits. You can request a State hearing within 90 days of the County’s action and you must tell why you want a hearing. The approval or denial notice you receive from the County will have information on how to request a State hearing. If you ask for a hearing before the action happens, you may be able to keep your CalFresh benefits the same until a decision is made. Nondiscrimination It is the State and County’s policy that all people be treated equally, and with respect and dignity. In accordance with federal law and the U.S. Department of Agriculture (USDA) policy, discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disabilities is strictly prohibited. To file a complaint of discrimination, either contact your County’s Civil Rights Coordinator, or write to or call the USDA or California Department of Social Services (CDSS): USDA, Director Office of Civil Rights, Room 326-W Whitten Building 1400 Independence Ave. S.W. Washington D.C. 20250-9410 1-202-720-5964 (voice and TDD) CDSS Civil Rights Bureau P.O. BOX 944243, M.S. 8-16-70 Sacramento, CA 94244-2430 1-866-741-6241 (Toll Free) USDA is an equal opportunity employer. Privacy Act and Disclosure You are giving personal information in the application. The County uses the information to see if you are eligible for benefits. If you do not give the information, the County may deny your application. You have a right to review, change, or correct any information that you gave to the County. The County will not show your information or give it to others unless you give them permission or federal and State law allows them to do so. The County will verify this information through computer matching programs, including the Income and Earnings Verification System (IEVS). This information will be used to monitor compliance with program regulations and for program management. The County may share this information with other federal and State agencies for official examination, law enforcement officials for the purpose of arresting persons fleeing to avoid the law, and private claims collection agencies for claims collection action. The County may verify immigration status of household members applying for benefits by contacting the USCIS. Information the County gets from these agencies may affect your eligibility and level of benefits. Case File Reviews Your case may be selected for additional review to ensure that your eligibility was correctly figured. You must cooperate fully with the County, State, or federal personnel in any investigation or review, including a quality control review. Failure to cooperate in these reviews could result in loss of your benefits. Work Rules for CalFresh The County may assign you to a work program. They will tell you if it is voluntary or if you must do the work program. If you have a mandatory work activity and you do not do it, your benefits may be lowered or stopped. You may not be eligible for CalFresh if you have recently quit a job. EBT Usage Any benefit taken from your account before you, another household member, or your authorized representative report the EBT card or PIN has been lost or stolen will not be replaced. Any use of your EBT card by you, a household member, your authorized representative, or anyone you voluntarily give your EBT card and PIN to will be considered approved by you and any benefits taken from your account will not be replaced. If you do not report that another person you do not want to spend your benefits has your PIN and you do not get your PIN changed, any benefits used will not be replaced. Please take and keep for your records CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 3 OF 4 p. 93 County of Orange Bid 017-976001-GH NOTES CF 285 (9/13) 11/19/2013 11:22 AM PROGRAM RULES PAGE 4 OF 4 p. 94 County of Orange Bid 017-976001-GH Please use black or blue ink because it is easy to read and copies best. Please print your answers. If you need more space to answer a question(s), use page 10 “Additional Writing Space” section and attach additional sheets of paper if needed to provide the information. Please be sure to identify which question you are writing about in the extra space or on the additional sheets of paper. 1. APPLICANT’S INFORMATION NAME (FIRST, MIDDLE, LAST) OTHER NAMES (MAIDEN, NICKNAMES, ETC.) SOCIAL SECURITY NUMBER (IF YOU HAVE ONE AND ARE APPLYING FOR BENEFITS) HOME ADDRESS OR DIRECTIONS TO YOUR HOME CITY STATE ZIP CODE MAILING ADDRESS (IF DIFFERENT FROM ABOVE) CITY STATE ZIP CODE HOME PHONE EMAIL ADDRESS WORK/ALTERNATE/MESSAGE PHONE I want to get messages about my case by email. ■ Yes ■ No Are you homeless? ■ Yes ■ No If yes, please let the County know right away if you are homeless, so they can help you figure out an address to use to accept your application and get notices from the county about your case. What language do you prefer to read (if not English)?__________________________ What language do you prefer to speak (if not English)?_________________________ The County will provide an interpreter at no cost to you. If you are deaf or hard of hearing please check here ■ Do you have a disability and need help with applying? ■ Yes ■ No Are you interested in applying for Medi-Cal? If you answer yes the County will use your answers to find out if you can get Medi-Cal. ■ Yes ■ No Is your household’s monthly gross income less than $150 and cash on hand, or in checking and savings accounts is $100 or less? ■ Yes ■ No Is your household’s combined monthly gross income and cash on hand or in checking and savings accounts is less than the combined cost of rent/mortgage and utilities? ■ Yes ■ No Is your household a migrant/seasonal farm worker household with liquid resources not exceeding $100 and either your income stopped or you will not get more than $25 in the next 10 days? ■ Yes ■ No I understand that by signing this application under penalty of perjury (making false statements), that: • I read, or had read to me, the information in this application and my answers to the questions in this application. • My answers to the questions are true and complete to the best of my knowledge. • Any answers I may give for my application process will be true and complete to the best of my knowledge. • I read or had read to me and I understand and agree to the Rights and Responsibilities (Program Rules Page 1) for the CalFresh Program. • I read, or had read to me, the CalFresh Program Rules and Penalties (Program Rules Pages 2 through 3). • I understand that giving false or misleading statements or misrepresenting, hiding or withholding facts to establish eligibility for CalFresh is fraud. Fraud can cause a criminal case to be filed against me and/or I may be barred for a period of time (or life) from getting CalFresh benefits. • I understand that Social Security Numbers or immigration status for household members applying for benefits may be shared with the appropriate government agencies as required by federal law. SIGNATURE OF APPLICANT(OR ADULT HOUSEHOLD MEMBER/ AUTHORIZED REPRESENTATIVE*/GUARDIAN) DATE *If you have an Authorized Representative please complete question 2 on the next page. CF 285 (9/13) 11/19/2013 11:22 AM PAGE 1 OF 10 p. 95 County of Orange Bid 017-976001-GH 2. HOUSEHOLD’S AUTHORIZED REPRESENTATIVE You may authorize someone 18 years or older to help your household with your CalFresh benefits. This person can also speak for you at the interview, help you complete forms, shop for you, and report changes for you. You will have to repay any benefits you may get by mistake because of information this person gives the County and any benefits you didn’t want them to spend will not be replaced. If you are an Authorized Representative you will need to give the County proof of identity for yourself and the applicant. Do you want to name someone to help you with your CalFresh case? If yes, complete the following section: ■ Yes AUTHORIZED REPRESENTATIVE NAME: ■ No AUTHORIZED REPRESENTATIVE PHONE NUMBER: Do you want to name someone to receive and spend CalFresh benefits for your household? If yes, complete the following section: NAME: ■ ■ Yes No PHONE NUMBER: ADDRESS: CITY STATE ZIP CODE 3. RACE/ETHNICITY Race and ethnicity information is optional. It is requested to assure that benefits are given without regard to race, color, or national origin. Your answers will not affect your eligibility or benefit amount. Check all that apply to you. The law says the County must record your ethnic group and race. ■ Check this box if you do not want to give the County information about your race and ethnicity. If you do not, the County will enter this information for civil rights statistics only. If you are of Hispanic or Latino origin, do you consider yourself: ETHNICITY ■ Are you Hispanic or Latino? Yes ■ ■ Mexican ■ Puerto Rican ■ Cuban ■ Other___________________________________________ No RACE/ETHNIC ORIGIN ■ White ■ American Indian or Alaskan Native ■ Black or African American ■ Other or Mixed __________________ ■ Asian (If checked, please select one or more of the following): ■ Filipino ■ Chinese ■ Japanese ■ Cambodian ■ Korean ■ Vietnamese ■ Asian Indian ■ Laotian ■ Other Asian (specify)________________________________________ ■ Native Hawaiian or Other Pacific Islander (If checked, please select one or more of the following): ■ Native Hawaiian ■ Guamanian or Chamorro ■ Samoan 4. INTERVIEW PREFERENCE You will need to have an interview with the County to discuss your application and to receive CalFresh benefits. Interviews for CalFresh are usually done by phone, unless you can be interviewed when giving your application to the County in person or would prefer an in-person interview. In-person interviews will only happen during the County’s normal office hours. ■ ■ Please check this box if you would prefer an in-person interview. Please check this box if you need other arrangements due to a disability. Please check the boxes below for your preferred day and time for an interview: Day: ■ Today Time: ■ ■ Next available day Early morning ■ ■ Mid-morning Any day ■ ■ Afternoon Monday ■ ■ Tuesday Late afternoon ■ ■ Wednesday ■ Thursday ■ Friday Anytime 5. OTHER PROGRAMS Has anyone in your household ever received public assistance (Temporary Assistance for Needy Families, Medicaid, Supplemental Nutrition Assistance Program [Food Stamps], General Assistance (GA)/General Relief (GR), etc.)? ■ Yes IF YES, WHO? WHERE (COUNTY/STATE)? IF YES, WHO? WHERE (COUNTY/STATE)? CF 285 (9/13) 11/19/2013 11:22 AM ■ No PAGE 2 OF 10 p. 96 County of Orange Bid 017-976001-GH 6a. HOUSEHOLD’S INFORMATION Complete the following information for all persons in the home that you buy and prepare food with, including you. If applying for noncitizens, please complete question 6b and 6c. If not, go to question 6d. APPLYING FOR BENEFITS (✔ check Yes or No) NAME (Last, First, Middle Initial) How is the person related to you? Social Security number is optional for members not applying for benefits. You must answer the questions below for each person applying for benefits. U.S. CITIZEN or NATIONAL (✔ check Yes DATE GENDER or No) OF BIRTH (M OR F) If no, complete question 6b below ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No SOCIAL SECURITY NUMBER Please list the names of anyone who lives with you that does not buy and prepare food with you: NAME NAME NAME NAME 6b. NONCITIZEN INFORMATION - Complete for those listed in question 6a above who are not citizens and are applying for aid. Name Date of Entry into U.S. (if known) Sponsored? (✔ check Yes or No) If yes, complete question 6c below: Give one of the following (if known): Passport Number, Alien Registration Number, etc. DOCUMENT TYPE:__________________________________________________ DOCUMENT NUMBER:_______________________________________________ DOCUMENT TYPE:_________________________________________________ DOCUMENT NUMBER:______________________________________________ DOCUMENT TYPE:__________________________________________________ DOCUMENT NUMBER:_______________________________________________ Does anyone listed above have at least 10 years (40 quarters) of work history or military service in the USA? ■ Yes ■ No ■ Yes ■ No ■ ■ Yes ■ No ■ Yes ■ No Yes ■ No If yes, who?____________________________________________________________________________ Does anyone listed above have, or have they applied for, or do they plan to apply for a T-Visa or U-Visa, VAWA petition? If yes, who?_______________________________________________________________________________________________ 6c. SPONSORED NONCITIZEN INFORMATION - Complete for those listed in question 6b above who are sponsored noncitizens and are applying for aid. Did the sponsor sign an I-864? ■ Yes ■ No If yes, please answer the rest of the question. If the sponsor signed an I-134 then skip this question. Does the sponsor regularly help with money? ■ Yes ■ No If yes, how much? $____________ Does the sponsor regularly help with any of the following (check all that apply)? rent ■ clothes ■ food ■ other___________________________________________________________ ■ SPONSOR’S NAME WHO IS SPONSORED? SPONSOR’S PHONE NUMBER SPONSOR’S NAME WHO IS SPONSORED? SPONSOR’S PHONE NUMBER CF 285 (9/13) 11/19/2013 11:22 AM PAGE 3 OF 10 p. 97 County of Orange Bid 017-976001-GH 6d. Students Is anyone who is applying for benefits attending a college or vocational school? question. If no, skip to the next question. Name of Person ■ Yes ■ No If yes, please answer this Enrolled Status (✔ check one) Name of School/Training ■ ■ Half-time or more Less than half-time Number of units:________ ■ ■ Half-time or more Less than half-time Number of units:________ Are They Working? Average work hours per week:________ Average work hours per week:________ 6e. Is there a foster child living in your home? ■ Yes ■ No If yes, who?_________________________________________ Please answer the following questions about the child(ren): ■ Yes ■ No Was this child(ren) placed in your home under a dependence order of the court? ■ Yes ■ No Do you want the foster care child(ren) counted in your CalFresh case? If yes, the foster care income you receive will be counted as unearned income. If no, the foster care income will not be counted as unearned income. 7. Unearned Income Does anyone you buy and prepare food with get income that does not come from work (unearned)? ■ Yes If yes, please answer this question. If no, skip to the next question. Check all types of unearned income that apply from these examples (there may be others not listed here): ■ ■ ■ ■ ■ ■ ■ ■ Social Security SSI/SSP Cash aid CalWORKs/TANF/GA/GR/CAPI Room and board (from your renter) Pension Child/Spousal support ■ ■ ■ ■ ■ Veteran benefits, or Military pension Financial aid (school grants/loans/ scholarships) Gift of money Unemployment Insurance/ State Disability Insurance (SDI) Worker’s compensation Lottery/gambling winnings Help with rent/food/clothing Insurance or legal settlements Private disability or retirement Strike benefits Other____________________ _________________________ Government/railroad disability or retirement Person getting the money? ■ ■ ■ ■ ■ ■ ■ No How much? From where? How often received? (once, weekly, monthly, or other) Expect to continue? (✔ Check Yes or No) $ ■ Yes ■ No $ ■ Yes ■ No $ ■ Yes ■ No $ ■ Yes ■ No If this income is not expected to continue, please explain: CF 285 (9/13) 11/19/2013 11:22 AM PAGE 4 OF 10 p. 98 County of Orange 8. Bid 017-976001-GH Earned income Does anyone you buy and prepare food with have income from a job (earned income)? ■ Yes ■ No If yes, please answer this question. If no, skip to the question 9. NOTE: If self-employed fill out question 8a. Please list all income before taxes or other deductions are taken out (gross income). Examples of earned income are (these examples can be full-time, temporary, seasonal, or training, and there may be others not listed here): ● Work study (students) Salaries ● Tips ● Commissions ● Wages ● Employer’s name and Employer’s address phone number Person working Hourly rate How often Average paid? hours per (Once weekly, week monthly, other) Total gross earned income received this month $ $ $ $ $ $ $ $ Expect to continue? (✔ Check Yes or No) ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No If this income is not expected to continue, please explain: Has anyone lost a job, changed jobs, quit a job, or reduced work hours within the last 60 days? IF YES, WHO? ■ Yes ■ No DATE OF JOB LOSS, QUIT, OR CHANGE DATE OF LAST PAY DATE WENT ON STRIKE DATE OF LAST PAY REASON? Is anyone on strike? ■ Yes ■ No IF YES, WHO? REASON? 8a. Self-Employment Self-employed household members may deduct actual self-employment expenses or take a standard 40% deduction off of self-employment income. If you choose actual expenses, you will need to give the County proof of the expenses. Person self-employed Date business started Gross monthly income Type of business and name $ $ $ $ $ CF 285 (9/13) 11/19/2013 11:22 AM Self-employment expenses (please ✔ check one) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ 40% flat rate Actual expenses $ ___________ PAGE 5 OF 10 p. 99 County of Orange 9. Bid 017-976001-GH Household’s Child/Adult Care Expenses Do you or anyone you buy and prepare food with pay for the care of a child, disabled adult, or other dependent so you or the other person can go to work, school, training, or look for a job? If yes, please answer this question. If no, skip to the next question. ■ Yes ■ No Who gives care? (name and address of provider) Who gets care? Amount paid? How often paid? (weekly/monthly, other) $ $ $ $ Does anyone help your household pay all or part of your child/adult care costs listed above? ■ Yes ■ No Who helps pay? Who gets care? If yes, complete below: Amount paid? How often paid? (weekly/monthly, other) $ $ 10. Child Support Payments Are you or anyone you buy and prepare food with legally obligated to pay child support, including back child support? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. Who pays child support? Amount paid? Name of child(ren) for whom child support is paid: How often paid (weekly/monthly, other) $ $ 11. Household Expenses Are you or anyone you buy and prepare food with responsible for any household expenses? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. NOTE: Do not enter amounts paid by housing assistance such as HUD or Section 8. The heating and cooling, telephone, other utilities, and the homeless shelter are set allowances and you do not need to fill in the actual amount owed. How often billed? Amount Have Type of Expenses Who pays? (weekly/monthly) Owed Expense? $ Rent or house payment ■ Yes ■ No Property taxes and insurance (if billed separately from $ rent or mortgage) ■ Yes ■ No Gas, electric, or other fuel used for heating or cooling, such as firewood or propane (if billed separately from ■ Yes ■ No rent or mortgage) Telephone/cell phone Homeless Shelter Expense Water, sewage, garbage Does anyone not in your household help you pay for the expenses listed above? ■ Yes ■ No If yes, please complete. ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No Who helps pay? How much? $ How often paid? Does your household receive, or expect to receive, payment from the Low Income Home Energy Assistance Program (LIHEAP)? ■ Yes ■ No CD 285 (9/13) 11/19/2013 11:22 AM PAGE 6 OF 10 p. 100 County of Orange Bid 017-976001-GH 12. Medical Expenses: Are you or anyone you buy and prepare food with an elderly (60 or older) or disabled person that has any out-of-pocket medical expenses? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. NOTE: Do not list spouses or children receiving dependent payments for an SSI or disability and blindness recipient. List expenses you expect to have in the near future. Allowable medical expenses are: ■ ■ ■ ■ ■ Medical or dental care Hospitalization/outpatient treatment/nursing care ■ ■ Prescribed medications Health and Hospitalization insurance policy premiums ■ ■ Medicare premiums (Medi-Cal share of costs, etc.) Dentures, hearing aids and prosthetics Maintaining an attendant necessary due to age, illness, or infirmity The number and cost of meals furnished to an attendant Prescribed over the counter medications Amount of expense Name of elderly/disabled person ■ ■ ■ ■ Cost of transportation (mileage or fee) and lodging to obtain medical treatment or services Prescribed eye glasses and contact lenses Prescribed medical supplies and equipment Service animals expenses (food, vet bills, etc.) What type of Will the household be reimbursed How often expense? for any medical expenses? paid? (prescriptions, (by Medi-Cal, insurance, dentures, (monthly, weekly, number of meals for family member, etc.) other) attendant, etc.) IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ IF YES, BY WHO: $ HOW MUCH: $ 13. Does anyone get food from any of the following? question. ● Communal dining facility for the elderly/disabled ■ Yes ■ No ● Food distribution program operated by a Native American reservation IF YES, WHO? WHERE? IF YES, WHO? WHERE? 14. Does anyone live at any of the following? ● ● ● ● ● ■ Yes ■ No Homeless Shelter Shelter for battered women Reservation for Native Americans Drug/Alcohol rehabilitation center Correctional facility/Penal institution (Jail or Prison) Person’s Name If yes, please answer this question. If no, skip to the next ● Other food program If yes, please answer this question. If no, skip to the next question. ● ● ● ● ● Group living arrangement for the blind/disabled Federally subsidized housing Psychiatric hospital/mental institution Hospital Long-Term Care or Board and Care Facility Name of Institution (center, shelter, facility, etc.) Expected Date of Release (if applicable) 15. Is anyone living with you age 60 or older and unable to buy food and fix meals separately because of a disability? ■ Yes ■ No IF YES, WHO? CF 285 (9/13) 11/19/2013 11:22 AM PAGE 7 OF 10 p. 101 County of Orange Bid 017-976001-GH 16. Household’s Resources Do you or anyone you buy and prepare food with have any resources (cash, money in the bank, Certificate of Deposit, stocks and bonds, etc.)? ■ Yes ■ No If yes, please answer this question. If no, skip to the next question. Check each resource listed below: ■ ■ ■ ■ Bank/Credit Union account (Checking) Bank/Credit Union account (Saving) Safe Deposit box Savings Bond(s) ■ ■ ■ ■ Money Market Account Mutual Funds Certificate of Deposit (CD) Cash on hand ■ ■ ■ Stocks Bonds Other: ____________________ If joint account with another person please say so below. For each box checked above, complete the following information. In whose name is the resource listed? What type of resource? How much is it worth? Where is the resource? (include the name of the bank or company where money is held) $ $ $ $ Have you or anyone in your household sold, traded, given away, or transferred a resource in the last three months? 17. 18. 19. 20. 21. 22. Duplicate Benefits Have you or any member of your household been convicted of fraudulently receiving duplicate SNAP (federal name for food assistance program, known as CalFresh in California) benefits in any state after September 22, 1996? If yes, who?_______________________________________________________________ Trafficking Benefits Have you or any member of your household ever been convicted of trafficking (allowing use of or selling EBT cards to others) SNAP benefits of $500 or more after September 22, 1996? If yes, who?_______________________________________________________________ Trading Benefits for Drugs Have you or any member of your household been found guilty of trading SNAP benefits for drugs after September 22, 1996? If yes, who?_______________________________________________________________ Trading Benefits for Firearms or Explosives Have you or any member of your household been found guilty of trading SNAP benefits for guns, ammunition, or explosives after September 22, 1996? If yes, who?_______________________________________________________________ ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No ■ Yes ■ No Fleeing Felon Are you or any member of your household hiding or running from the law to avoid prosecution, being taken into custody, or going to jail for a felony crime or attempted felony crime? If yes, who?_______________________________________________________________ ■ Yes ■ No Probation/Parole Violation Have you or any member of your household been found by a court of law to be in violation of probation or parole? If yes, who?_______________________________________________________________ ■ Yes ■ No CF 285 (9/13) 11/19/2013 11:22 AM PAGE 8 OF 10 p. 102 County of Orange 23. Bid 017-976001-GH Drug Felony Have you or any member of your household, been convicted of felony possession, use, or distribution of a controlled substance (illegal drugs or certain drugs for which a doctor’s prescription is required) after August 22, 1996? If yes, and the felony conviction was for possession, have you or that household member done (or will do) any of the following: ■ Yes ■ No a) Completed a government-recognized drug treatment program? ■ Yes ■ No b) Participated in a government-recognized drug treatment program? ■ Yes ■ No c) Enrolled in a government-recognized drug treatment program? ■ Yes ■ No d) Been placed on a waiting list for a government-recognized drug treatment program? ■ Yes ■ No e) Stopped the use of controlled substances and have evidence that you have stopped? ■ Yes ■ No If yes, please explain:_______________________________________________________________ ________________________________________________________________________________ Additional Writing Space CF 285 (9/13) 11/19/2013 11:22 AM PAGE 9 OF 10 p. 103 County of Orange Bid 017-976001-GH Additional Writing Space DO NOT COMPLETE - COUNTY USE ONLY IF THE ANSWER IS YES TO ANY OF THE QUESTIONS BELOW - EXPEDITE Is the household’s gross income less than $150 and cash on hand, or in checking and savings accounts $100 or less? ■ Yes ■ No Is the household’s combined gross income and cash on hand or on checking and savings accounts less than the combined rent/mortgage and appropriate utility allowance? ■ Yes ■ No Is the household a destitute migrant/seasonal farm worker household with liquid resources not exceeding $100 and does not expect to receive more than $25 in next 10 days? ■ Yes ■ No CF 285 (9/13) 11/19/2013 11:22 AM PAGE 10 OF 10 p. 104 County of Orange Bid 017-976001-GH NӃu quý vӏ chѭa ghi danh bӓ phiӃu tҥi nѫi quý vӏ sinh sӕng hiӋn nay, quý vӏ có muӕn ghi danh bӓ phiӃu ӣ ÿây hôm nay hay không? (Ĉánh Dҩu Vào Mӝt Ô) Ĉã ghi danh. Tôi ÿã ghi danh bӓ phiӃu tҥi ÿӏa chӍ cѭ ngө hiӋn nay cӫa tôi. Có. Tôi muӕn ghi danh bӓ phiӃu. (Xin ÿiӅn thҿ ghi danh cӱ tri ÿính kèm.) Không. Tôi không muӕn ghi danh bӓ phiӃu. GHI CHÚ: NӂU QUÝ Vӎ KHÔNG ĈÁNH DҨU VÀO MӜT Ô, QUÝ Vӎ SӀ ĈѬӦC XEM LÀ QUYӂT ĈӎNH KHÔNG GHI DANH BӒ PHIӂU VÀO LÚC NÀY. QUÝ Vӎ CÓ THӆ CҪM THEO MҮU GHI DANH CӰ TRI ĈÍNH KÈM Ĉӆ GHI DANH BҨT CӬ LÚC NÀO TIӊN CHO QUÝ Vӎ. Tên Ĉѭѫng Ĉѫn Ngày Các Thông Báo Quan Trӑng 1. ViӋc nӝp ÿѫn xin ghi danh hoһc tӯ chӕi ghi danh bӓ phiӃu sӁ không ҧnh hѭӣng ÿӃn mӭc trӧ giúp mà quý vӏ sӁ ÿѭӧc cѫ quan này cung cҩp. 2. NӃu quý vӏ muӕn ÿѭӧc giúp ÿiӅn mүu ÿѫn ghi danh cӱ tri, chúng tôi sӁ giúp quý vӏ. Tùy quý vӏ quyӃt ÿӏnh có muӕn nhӡ giúp hay chҩp nhұn ÿѭӧc giúp hay không. Quý vӏ có thӇ ÿiӅn mүu ÿѫn trong chӛ riêng tѭ. 3. NӃu quý vӏ tin rҵng có ngѭӡi ÿã xâm phҥm ÿӃn quyӅn ghi danh hoһc tӯ chӕi ghi danh bӓ phiӃu, quyӅn riêng tѭ cӫa quý vӏ ÿӇ quyӃt ÿӏnh có ghi danh hoһc nӝp ÿѫn ghi danh bӓ phiӃu hay không, hoһc quyӅn chӑn chính ÿҧng hoһc chӑn lӵa chính trӏ nào khác cӫa mình, quý vӏ có thӇ nӝp ÿѫn khiӃu nҥi vӟi Tәng Thѭ Ký TiӇu Bang bҵng cách gӑi sӕ miӉn phí (800) 339-8163 hoһc quý vӏ có thӇ viӃt thѭ ÿӃn: Secretary of State, 1500 - 11th Street, Sacramento, CA, 95814. Muӕn biӃt thêm chi tiӃt vӅ các cuӝc bҫu cӱ và bӓ phiӃu, xin ÿӃn website cӫa Tәng Thѭ Ký TiӇu Bang tҥi www.sos.ca.gov. 01/13 NVRA Voter Preference Form – Vietnamese 11/19/2013 11:22 AM p. 105 County of Orange Bid 017-976001-GH DO YOU KNOW? Your Family May Qualify For Medi-Cal z0HGL&DOSD\VIRUKHDOWKFDUHIRUPDQ\SHRSOHZLWKORZLQFRPH z&KLOGUHQDQGDGXOWVFDQJHWIUHHPHGLFDOFDUHDQGFKLOGUHQFDQJHWIUHH GHQWDODQGYLVLRQFDUHWKURXJKWKH0HGL&DO3URJUDP ,I\RXRUDPHPEHURI\RXUIDPLO\LVDOUHDG\UHFHLYLQJ0HGL&DORU\RXGRQRW QHHGWRUHWXUQWKLVIRUP 7RDSSO\ o )LOORXWWKLVIRUPo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³<HV´DQGVWLOOEHHOLJLEOH ,I\RXKDYHTXHVWLRQVRUQHHGKHOSSOHDVHFDOO 0(',&$/&21),'(17,$/,7<127,&( 7KHLQIRUPDWLRQJLYHQLQWKLVDSSOLFDWLRQLVSULYDWHDQGFRQILGHQWLDOXQGHU:HOIDUHDQG,QVWLWXWLRQV&RGH6HFWLRQV DQG7KHLQIRUPDWLRQZLOOEHGLVFORVHGRQO\LQDFFRUGDQFHZLWKWKRVHODZV )5HY 11/19/2013 11:22 AM p. 106 County of Orange Bid 017-976001-GH 0(',&$/5,*+765(63216,%,/,7,(6$1''(&/$5$7,216 ,KDYHWKHULJKWWR x %HWUHDWHGIDLUO\DQGHTXDOO\UHJDUGOHVVRIP\UDFHFRORUUHOLJLRQQDWLRQDORULJLQVH[DJHRUSROLWLFDOEHOLHIV x $VNIRUDQLQWHUSUHWHU x $VNIRUDIDLUKHDULQJLI,WKLQNDGHFLVLRQRQP\0HGL&DOFDVHLVXQIDLURUZURQJ,PXVWDVNIRUDKHDULQJZLWKLQ GD\VDIWHU,JHWD³1RWLFHRI$FWLRQ´7RILQGRXWDERXW0HGL&DOIDLUKHDULQJVFDOOWROOIUHH ,KDYHWKHUHVSRQVLELOLW\WR x 6HQGLQDVWDWXVUHSRUWZKHQWKHFRXQW\DVNVPHWR x 5HSRUWDQ\FKDQJHVZLWKLQGD\VLQWKHLQIRUPDWLRQ,JDYHRQWKLVDSSOLFDWLRQ x /HWWKHFRXQW\NQRZLIDIDPLO\PHPEHUDSSOLHVIRUGLVDELOLW\EHQHILWVLVLQDSXEOLFLQVWLWXWLRQRUJHWVPHGLFDOFDUHIRU DQ\DFFLGHQWRULQMXU\FDXVHGE\DQRWKHUSHUVRQ x &RRSHUDWHLIP\FDVHLVUHYLHZHG ,XQGHUVWDQGWKDWHDFKSHUVRQ,DPDSSO\LQJIRU x 0XVWOLYHLQ&DOLIRUQLD x 0XVWQRWEHJHWWLQJSXEOLFDVVLVWDQFHIURPRXWVLGH&DOLIRUQLD x 0XVWQRWEHLQMDLOSULVRQRUDQ\RWKHUFRUUHFWLRQDOIDFLOLW\ ,IXUWKHUXQGHUVWDQGWKDW x $VDFRQGLWLRQRI0HGL&DOHOLJLELOLW\DOOULJKWVWRPHGLFDOVXSSRUWDUHDXWRPDWLFDOO\DVVLJQHGWRWKH6WDWHRI&DOLIRUQLD x ,I,DPQRWHOLJLEOHIRUWKLV0HGL&DOSURJUDP,XQGHUVWDQG,PD\TXDOLI\IRURWKHUSURJUDPVDQGKDYHWKHULJKWWRDSSO\ IRUWKHP x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p. 107 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 108 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 109 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES CALFRESH BENEFITS HOW TO REPORT HOUSEHOLD CHANGES Everyone who receives CalFresh benefits must report when their income or household situation changes. If you’re not sure how to report changes, what changes to report, or what proof we need, be sure to ask your local county office. You are receiving this notice because: ■ You have been approved for CalFresh benefits and will be reporting changes on a Semi-Annual basis. ■ Your household was previously assigned Change Reporting status and will now be reporting on a Semi-Annual basis. Semi-Annual Reporting requirements are described below. SEMI-ANNUAL REPORTING As a semi-annual reporting household, you will need to turn in a completed Semi-Annual Report form (SAR 7) due by the 5th day of the 6th month after your most recent certification. If you do not turn in your completed SAR 7 by the end of the first working day of the next (7th) month, your benefits will stop. Your worker will use the income and expense information reported on the SAR 7 to calculate your CalFresh benefits for the remainder of the certification period. For example: You completed your annual recertification in May. Your SAR 7 will be due 6 months later, on November 5th and you will report what income you had in October. You will also report any income changes you expect to have in December, January, February, March, April and May. You must turn in your completed SAR 7 by no later than the first working day in December or your benefits will stop. You will lose benefits unless you had a good reason for being late. Your annual recertification will be due in May six months later. Your next SAR 7 will be due for the following certification period six months later. What you must report on a Semi-Annual Report (SAR 7): • • • • • • • • • • • • • • • Earned income from any source; Unearned income of any kind; Anyone getting free rent or utilities; Anyone who has expenses that are paid by someone else; Reduced hours of work or training; Someone moves in/out of your home; If you move; Any real or personal property bought, sold or exchanged; Any change in legally obligated child support paid by a household member; Anyone’s citizenship/immigration status changes or receives correspondence from the U.S. Citizenship and Immigration Services (USCIS) (formerly INS); Anyone reaches 60 years of age; Anyone gets a job or payments for training or school expenses; Anyone has a job, training or school costs such as for dependent care or supplies; If, since your last report, anyone in your home has been avoiding or running from the law to avoid a felony prosecution, custody or confinement after conviction, or is in violation of probation or parole. If, since your last report, anyone in your home has been convicted after August 22, 1996 of a drug-related felony for manufacturing, sale , or distribution of a controlled substance, or any activity in connection with these unlawful acts, or harvesting, cultivating or processing marijuana, or involving a minor in the above activities. REPORTING MANDATORY CHANGES DURING THE CERTIFICATION PERIOD You must report the following changes within ten (10) days even if it is not your report month. You are to report: • • When your household’s income is more than 130% of federal poverty level, for your household size (CalFresh IRT). If you are meeting the Able Bodied Adult Without Dependents (ABAWD) work rule by working and your work hours drop below 20 hours a week or 80 hours a month. CalFresh rules limit the receipt of CalFresh benefits to 3 months in a 3-year period for ABAWDs who are not working or participating in other allowable activities. You are excused from the ABAWD work rule and do not need to report a drop in your work hours if you are: • Living in a county where the ABAWD work rule is waived because of high unemployment rates; • Under 18 or 50 years of age or older; • Medically certified as physically or mentally unfit for employment; • Meeting the CalWORKs Welfare-To-Work rules; • Caring for an injured or sick person who will need help for more than 30 days; • Participating in an alcohol or drug treatment program that keeps you from working 30 hours or more per week; • Getting or have applied for Unemployment Insurance benefits. REPORTING VOLUNTARY CHANGES You may also report other information voluntarily, even when it is not your report month. Reporting information voluntarily may cause your household benefits to go up or down. See examples below. The county will take action within ten (10) days after you provide verification. One exception is when the increase results from adding another person to your case. In that situation, the county will take action to increase benefits the first of the month after you provide verification. Even if you have already reported something to the County, you must also report it on your next SAR 7 or recertification. Some examples of voluntary reporting that may cause your benefits to go up include: • Loss of income; • Member becomes disabled or 60 years old; • Member begins to pay court-ordered child support; • New household member in the home; • Shelter/housing cost increases; • Medical expenses. (Continued on back) CF 23 SAR (6/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 110 County of Orange Bid 017-976001-GH REPORTING VOLUNTARY CHANGES - Continued TRANSITIONAL CALFRESH BENEFITS Some examples of voluntary reporting that may cause your benefits to go down include: • Gain or increase of income that is less than your CalFresh IRT; • Someone with no income moves out of your home; • Someone in your home who had no income dies; • Someone with income moves into your home; • Shelter cost decrease. California’s Transitional CalFresh program provides CalFresh benefits for five months to households that leave CalWORKs. You MAY report changes during your households certification period either by: • If your household begins receiving transitional CalFresh benefits, you do not have to report while receiving these benefits. If you are receiving Transitional CalFresh benefits, you may reapply to see if you can get more benefits. If you reapply and are approved for regular CalFresh benefits, then all normal reporting rules will apply. Mail, telephone or in person at the county CalFresh office or by turning in a Mid-Certification Period Status Report or SAR 3. OTHER CHANGES There are other circumstances that will require the county to decrease or discontinue your benefits during the certification period in which they happen. Here are some examples: • A household member is sanctioned; • Someone in your household receives benefits in another household; • A California Food Assistance Program status changes. CF 23 SAR (6/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 111 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES CALFRESH BENEFITS HOW TO REPORT HOUSEHOLD CHANGES Everyone who receives CalFresh benefits must report when their income or household situation changes. If you’re not sure how to report changes, what changes to report, or what proof we need, be sure to ask your worker. You are receiving this notice because: ■ You have been approved for CalFresh benefits and will be reporting changes on a Change Reporting basis. ■ Your household was previously assigned Semi-Annual Reporting status and will now be reporting on a Change Reporting basis. Change Reporting requirements are described below. CHANGE REPORTING You MUST report the following changes within ten days: • • • • • • • • If your household has a change in the source of monthly earned income, or your household’s monthly earned income starts, stops, or changes by more than $100.00. If your household has a change in the source of monthly unearned income, or your household’s monthly unearned income starts, stops, or changes by more than $50.00. Anyone’s source of income changes. You move in with someone else or anyone moves into or out of your home, including newborns, other children, spouses, other relatives or non-relatives. Anyone moves to another address, plans to move or gets a new mailing address. Your household’s total cash, stocks, bonds or other money is more than $2000 (or $3250 if someone in your household is age 60 or over or disabled). If there is a change in the amount of any court ordered child support paid by a member of the household for a child not living in the home. If you are meeting the Able Bodied Adult Without Dependents (ABAWD) work rule by working and your work hours drop below 20 hours a week or 80 hours a month. CalFresh rules limit the receipt of CalFresh benefits to 3 months in a 3-year period for ABAWDs who are not working or participating in other allowable activities. You are excused from the ABAWD work rule and do not need to report a drop in your work hours if you are: • Living in a county where the ABAWD work rule is waived because of high unemployment rates; • Under 18 or 50 years of age or older; • Medically certified as physically or mentally unfit for employment’ • Meeting the CalWORKs Welfare-To-Work rules • Caring for an injured or sick person who will need help for more than 30 days; • Participating in an alcohol or drug treatment program that keeps you from working 30 hours or more per week; • Getting or have applied for Unemployment Insurance benefits; • Employed or self-employed at least 30 hours per week or receiving weekly earnings at least equal to the federal minimum wage multiplied by 30 hours; • Going to school at least half-time; • Pregnant; or • Living in a CalFresh household that contains a minor child even if the minor child is not eligible for CalFresh benefits. • • If, since your last report, anyone in your home has been avoiding or running from the law to avoid a felony prosecution, custody or confinement after conviction, or is in violation of probation or parole. If, since your last report, anyone in your home has been convicted after August 22, 1996 of a drug-related felony for manufacturing, sale, or distribution of a controlled substance, or any activity in connection with these unlawful acts, or harvesting, cultivating or processing marijuana, or involving a minor in the above activities. You MAY report when: • • • • • Anyone’s physical or mental illness begins or ends. Anyone’s citizenship, immigration status changes or anyone gets a letter, form or new card from the U.S. Citizenship and Immigration Services (USCIS) (formerly INS). You have changes in your dependent care costs. Any member who is disabled or age 60 or older has changes in or new medical expenses. If verified, your allotment can be refigured. Any member begins to pay court-ordered child support for a child not living in the home. You may report changes either: • • By mail, telephone, or in person at the County CalFresh Office; or By turning in a CF 377.5 CR CalFresh Household Change Report form. TRANSITIONAL CALFRESH BENEFITS California’s Transitional CalFresh program provides CalFresh benefits for five months to households that leave CalWORKs. If your household begins receiving transitional CalFresh benefits, you do not have to report while receiving these benefits. If you are receiving transitional CalFresh benefits, you may reapply to see if you can get more benefits. If you reapply and are approved for regular CalFresh benefits, then all normal reporting rules will apply. CF 23 CR (9/13) REQUIRED FORM - SUBSTITUTE PERMITTED 11/19/2013 11:22 AM p. 112 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 113 County of Orange STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY Bid 017-976001-GH CALIFORNIA DEPARTMENT OF SOCIAL SERVICES THÔNG TIN QUAN TRӐNG - VUI LÒNG ĈӐC KӺ Các Yêu Cҫu Báo Cáo Mӟi Ĉӕi Vӟi Trӧ Cҩp TiӅn Mһt và CalFresh Quұn/hҥt ÿang trong quá trình ÿәi tӯ chӃ ÿӝ Báo Cáo Hàng Quý (mӛi ba tháng) thành Báo Cáo Bán Niên (mӛi sáu tháng). Dѭӟi ÿây là các thay ÿәi sҳp thӵc hiӋn. Chúng tôi sӁ thông báo cho quý vӏ biӃt khi phҧi bҳt ÿҫu theo các quy ÿӏnh mӟi. Các Thay Ĉәi Ĉӕi Vӟi Quy Ĉӏnh vӅ Mӭc Trҫn Thu Nhұp Phҧi Báo Cáo (Income Reporting Threshold - IRT) Mӭc IRT là tәng sӕ thu nhұp hàng tháng quý vӏ phҧi báo cáo trong vòng 10 ngày. Khi dùng tӯ "tәng sӕ thu nhұp hàng tháng" tҥi ÿây thì có nghƭa là toàn bӝ sӕ tiӅn quý vӏ nhұn ÿѭӧc. Quұn/Hҥt sӁ báo cáo bҵng văn bҧn mӛi khi mӭc IRT cӫa quý vӏ thay ÿәi. Mүu Báo Cáo Trѭӟc ÿây, quý vӏ ÿѭӧc yêu cҫu nӝp mүu QR 7 mӛi 3 tháng. Sҳp tӟi quý vӏ sӁ chӍ cҫn nӝp mүu báo cáo mӝt lҫn mӛi 6 tháng. Ĉӕi Vӟi Trӧ Cҩp TiӅn Mһt: Sӕ thu nhұp quý vӏ phҧi báo cáo trong vòng 10 ngày sҳp thay ÿәi. Mӭc IRT căn cӭ vào tәng sӕ thu nhұp cӫa quý vӏ cNJng nhѭ sӕ ngѭӡi sӕng trong gia hӝ. Trѭӟc ÿây, khi tәng sӕ thu nhұp cӫa quý vӏ vѭӧt mӭc IRT thì chúng tôi phҧi cҳt trӧ cҩp cho quý vӏ. ChiӃu theo quy ÿӏnh mӟi, khi quý vӏ báo cáo sӕ thu nhұp vѭӧt mӭc IRT thì quұn/hҥt có thӇ giҧm hoһc có thӇ cҳt trӧ cҩp cӫa quý vӏ. Mүu báo cáo 6 tháng ÿѭӧc gӑi là SAR 7. Còn mүu báo cáo kia là mүu xác nhұn/chӭng nhұn lҥi tính hӝi ÿӫ ÿiӅu kiӋn hàng năm (redetermination/recertification hay gӑi tҳt là RD/RC). Hҥn nӝp mүu SAR 7 luôn là 6 tháng sau khi nӝp mүu RD/RC hàng năm, vào ngày thӭ 5 cӫa tháng ÿó. NӃu quý vӏ không nӝp mүu SAR 7 hoàn chӍnh trѭӟc khi hӃt giӡ vào ngày làm viӋc ÿҫu tiên cӫa tháng kӃ tiӃp (tháng thӭ 7), thì trӧ cҩp cӫa quý vӏ sӁ bӏ ngӯng. Thí dө: NӃu quý vӏ ÿѭӧc quy ÿӏnh mӭc IRT là $900 và có thu nhұp là $800, quý vӏ có thӇ chӡ ÿӃn ngày nӝp báo cáo tӟi thì mӟi cҫn báo cáo thay ÿәi ÿó. Còn nӃu thu nhұp cӫa quý vӏ ÿҥt tӯ $901 trӣ lên thì quý vӏ phҧi báo cáo thu nhұp cho cán sӵ xã hӝi biӃt trong vòng 10 ngày. Trӧ cҩp cӫa quý vӏ sӁ bӏ giҧm và cán sӵ xã hӝi sӁ cho biӃt mӭc IRT mӟi là gì. Thí dө: Quý vӏ hoàn tҩt thӫ tөc RD/RC hàng năm vào Tháng Hai. Thӡi hҥn nӝp mүu SAR 7 là sau ÿó 6 tháng, vào mùng 5 Tháng Tám. Quý vӏ phҧi nӝp mүu SAR 7 hoàn chӍnh cho cán sӵ xã hӝi cӫa quý vӏ không trӉ hѫn ngày làm viӋc ÿҫu tiên cӫa Tháng Chín, nӃu không quý vӏ sӁ bӏ cҳt trӧ cҩp. Quý vӏ sӁ bӏ mҩt trӧ cҩp nӃu không có lý do chính ÿáng khiӃn cho quý vӏ phҧi nӝp mүu trӉ hҥn. Ĉӟi Vӟi Chѭѫng Trình CalFresh: Trѭӟc ÿây, quý vӏ không có mӭc IRT trong chѭѫng trình này. Sҳp tӟi quý vӏ sӁ ÿѭӧc quy ÿӏnh mӭc IRT dӵa vào sӕ ngѭӡi trong gia ÿình. Khi quý vӏ báo cáo sӕ thu nhұp vѭӧt mӭc IRT thì quұn/hҥt có thӇ ngѭng trӧ cҩp cӫa quý vӏ. Giӕng nhѭ khi ÿiӅn vào mүu QR 7, quý vӏ phҧi trҧ lӡi tҩt cҧ các câu hӓi trên mүu SAR 7, ÿính kèm các chӭng cӟ, ký tên và ÿӅ ngày rӗi gӱi lҥi trѭӟc ngày ghi trong mүu báo cáo. Các Quy Ĉӏnh vӅ ViӋc Báo Cáo Bҳt Buӝc và Báo Cáo Tӵ NguyӋn vүn nhѭ trѭӟc. NӃu tӵ nguyӋn báo cáo thay ÿәi, quý vӏ có thӇ ÿѭӧc tăng trӧ cҩp. TEMP SAR 1 (VN) (10/12) NEW REPORTING REQUIREMENTS FOR CASH AID AND CALFRESH 11/19/2013 11:22 AM p. 114 County of Orange 11/19/2013 11:22 AM Bid 017-976001-GH p. 115 Xây d̤ng Tˍˌng lai T̔t Xây dựng Tương lai Tốt ê̈p hˌn cho Gia êi`nh B˼n đẹp hơn cho Gia đình Bạn Hãy nhận phúc lợi của dịch vụ kế hoạch hóa gia đình, dịch vụ này có thể giúp bạn: • Cải thiện khả năng tự chủ của bạn bằng cách ngừa thụ thai ngoài dự tính. • Hãy dự tính số con và khoảng cách tuổi giữa chúng để bạn có thể đáp ứng các nhu cầu kinh tế và tình cảm của gia đình bạn. • Hãy trao đổi với người bạn đời của bạn về các vấn đề sức khỏe sinh sản. • Hãy nói với các con bạn về tình dục an toàn và cách ngừa thai. Hãy làm vì bản thân bạn. Hãy Hãy làm vì bản thân bạn. Hãy làm vì những người ta yêu quý. làm vì những người ta yêu quý. Hộp Tem của Hạt Dịch vụ Giới thiệu và Thông tin Kế hoạch hóa Gia đình của California 1-800-942-1054 State of California Health and Human Services Agency Department of Social Services PUB 275 (VN) (04/07) Kế hoạch hóa Gia đình… ho˼ch hóa Gia êình… HãyK̋ Cam kết vì một Tương Hãy Cam k̋t vì m̘t Tˍˌng lailaiKhỏe mạnh Kh̓e m˼nh p. 116 11/19/2013 11:22 AM Bid 017-976001-GH County of Orange Kế hoạchạn K̋ ho˼ch hóa Gia êình – Vì Tˍˌng lai Gia êình B˼n • Hãy giải đáp mọi câu hỏi mà bạn quan tâm về sức khỏe sinh sản. • Hãy học cách tự kiểm tra để phát hiện ung thư vú. • Hãy xét nghiệm phát hiện ung thư đường sinh sản. • Hãy học cách tránh bị nhiễm và truyền sang người khác các bệnh truyền nhiễm đường sinh dục, kể cả HIV/AIDS. • Hãy xét nghiệm và chữa trị các bệnh truyền nhiễm qua đường sinh dục. • Hãy tìm hiểu về cách ngừa thai khẩn cấp, và xem nó có phải là lựa chọn đúng cho bạn không, và khi nào bạn cần đến nó. • Không đắt – người hưởng CalWORKs sẽ đượn hưởng miễn phí và với giá rẻ. • Dành cho nam và nữ giới, kể cả thanh thiếu niên. • Bí mật, nghĩa là chỉ được biết riêng giữa bạn và bác sĩ của bạn. Các dịch vụ đó là: Hãy cam k̋t ngay hôm nay. Hãy cam kết ngay hôm nay. 1-800-942-1054 • Hãy gọi cho Dịch vụ Giới thiệu và Thông tin Kế hoạch hóa Gia đình của California để hỏi tên, địa chỉ và số điện thoại của nhà cung cấp dịch vụ kế hoạch hóa gia đình ở khu vực bạn, số máy là: • Hãy xem các trang vàng điện thoại dưới tiêu đề “Thông tin Kế hoạch hóa Gia đình.” • Từ bác sĩ của bạn, ban sức khỏe của hạt hoặc chương trình chăm sóc sức khỏe của bạn. • tìm cách ngừa thai hợp với lối sống của bạn. Có hàng loạt lựa chọn – từ thuốc viên, vòng cho đến thuốc tiêm chích, và nhiều cách khác. • Hãy nhận các nguồn chu cấp ngừa thai để tránh thụ thai ngoài dự tính. Hãy dùng dịch vụ kế hoạch hóa gia đình trong cộng đồng của bạn: 11/19/2013 11:22 AM Nhà cung cấp kế hoạch hóa gia đình nơi bạn ở có thể giúp bạn: County of Orange Bid 017-976001-GH p. 117 Quý v không th i xe ln vào phòng khám, phng vn hoc phòng v sinh. Nam gi i c gi i thiu hun ngh cho các công vic c tr lng cao hn n gi i. Qun/ht không mun quý v tham gia hun ngh vì cho rng quý v ã “quá già”. Quý v không c phép nhn nuôi mt a tr vì quý v thuc mt chng tc khác. KHIU NI VÌ B PHÂN BIT I X Nu quý v cho rng mình b phân bit i x thì có th np n khiu ni trc tip lên Qun/Ht hoc Tiu Bang cng nh Chính Ph Liên Bang. Quý v phi khiu ni lên úng C Quan Liên Bang có trách nhim cho chng trình mà quý v mun khiu ni. Quý v có th np n khiu ni b phân bit i x lên: 1. 2. 3. k[ th. Nu vic phân bit i x còn nh h@ng t i các quy'n li và dch v? quý v áng c h@ng thì quý v cng phi xin mt phiên i'u trJn tiu bang trong vòng 90 ngày. Mt cuc i'u tra v' phân bit i x không th thay Zi các mc quy'n li hay dch v? ca quý v…ch* mt phiên i'u trJn tiu bang m i có th làm c i'u này. GII HN V MT S QUYN Mc dù quý v có quy'n c bo v s riêng t và bo mt thông tin nhng có lut cho phép mt s ít tr=ng hp ngoi l. Quý v có th hi qun v' nhng lut này. CÂU HI Nu quý v có bt k[ câu hi nào v' các quy'n c lit kê @ ây, xin g;i Public Inquiry Unit (B Phn Tip Nhn Th\c M\c ca Cng ]ng): s mi3n phí (800) 952-5253. S in thoi TDD mi3n phí là (800) 952-8349. T THÔNG TIN NÀY DÀNH CHO CÁC CHNG TRÌNH SAU Adoption Assistance Program (AAP—Chng Trình Tr Giúp Giao Nhn Con Nuôi) Adult Protective Services (Dch V? Bo V Ng=i Tr@ng Thành) Alcohol and Drug Program (Chng Trình Cai Ru và Ma Túy) California Food Assistance Program (CFAP— Chng Trình Tr Cp Thc Ph^m California) Medi-Cal CalWORKs CalWORKs Child Care (Chng Trình Gi Tr ca CalWORKs) CalWORKs Welfare-to-Work Program/Services (Chng Trình/Dch V? Chuyn T> Tr Cp Sang Vic Làm ca CalWORKs) Cash Assistance Program for Immigrants (CAPI— Chng Trình Tr Cp Ti'n Mt cho Ng=i Nhp C) Child Welfare Services (Dch V? An Sinh dành cho Tr Em) Denti-Cal Early & Periodic Screening, Diagnosis, and Treatment (EPSDT—Khám Sàng L;c nh K[, Ch^n oán và i'u Tr S m) CalFresh (Phiu Thc Ph^m) Tr Cp Chm Sóc Tr Tm Nuôi In-Home Support Services (Các Dch V? H` Tr Ti Gia) Kinship Gurdian Assitance (Kin-GAP—Tr Cp Cho Thân Nhân Nhn Giám H Tr Em) Chm Sóc Sc Khe Tâm ThJn Multipurpose Senior Services Program (MSSP— Chng Trình Các Dch V? a Ích Dành Cho Ng=i Cao Niên) Personal Care Services Program (PCSP—Chng Trình Các Dch V? Chm Sóc Cá Nhân) Refugee Cash Assistance (Tr Cp Ti'n Mt Cho Ng=i T Nn) Các Dch V? Xã Hi STATE OF CALIFORNIA (BANG CALIFORNIA) HEALTH AND HUMAN SERVICES AGENCY (C# QUAN Y Tj VÀ DwCH Vz NHÂN SINH) DEPARTMENT OF SOCIAL SERVICES (S$ DwCH Vz XÃ H%I) Có th ly t= thông tin này @ Vn Phòng Tr Cp ca Qun/Ht a Phng và ti a ch* www.cdss.ca.gov bng các ngôn ng sau: y !-rp y Nht y Nga y Armenia y Hàn y Tây Ban Nha y Kampuchia y Lào y Tây Ban Nha Ch In To y Trung Quc y Mien y Tagalog y U-crai-na y Iran y B] ào Nha y Hmong y Punjabi y Vit Nam Cng có s}n bng ch in to, ch nZi, và ~a nghe PUB 13 (Vietnamese) (6/11) CÁC QUYN CA QUÝ V THEO CÁC CH"#NG TRÌNH TR CP CA CALIFORNIA Yêu cu thông dch viên min phí Hãy cho chúng tôi bit nu quý v cn tr giúp do tình trng khuyt t t ……….dành cho nhng ai np n xin hoc nhn tr cp xã hi California County of Orange 4. I VI TT C! CÁC CH"#NG TRÌNH DO S$ XÃ H%I QU&N QU!N LÝ: Civil Rights Coordinator (i'u Phi Viên v' Quy'n Dân S) ca Qun. Xin hi vn phòng qun bit tên, a ch* và s in thoi ca i'u Phi Viên v' Quy'n Dân S ca Qun.Ông/bà ta s+ c lp i'u tra khiu ni ca quý v. Civil Rights Bureau California Department of Social Services 744 P Street, MS 8-16-70 Sacramento, CA 95814 (916) 654-2107 (866) 741-6241 (Mi3n Phí Cuc G;i) I VI CH"#NG TRÌNH CALFRESH: United States Department of Agriculture Director, Office of Civil Rights Room 326-W, Whitten Bldg. 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 (202) 720-6382 (=ng dây nói và TTY) I VI TT C! CÁC CH"#NG TRÌNH KHÁC: Health and Human Services Office of Civil Rights 90 7th Street, Suite 4-100 San Francisco, CA 94103 (415) 437-8310 (=ng dây nói) (415) 437-8311 (=ng dây TDD) GII HN TH I GIAN HÀNH NG Nu quý v b phân bit i x thì phi np n khiu ni trong vòng 180 ngày k t> ngày xy ra tr=ng hp 11/19/2013 11:22 AM p. 118 Bid 017-976001-GH 11/19/2013 11:22 AM QUÝ V CÓ QUYN … 1. Hiu xem n xin và tr cp ca quý v ang c x lý nh th nào. 2. c gii thích trc tip hoc bng vn bn v' n xin và tr cp ca quý v. 3. Nhn c giy biên nhn m`i lJn np bt k[ tài liu nào. CÁC QUYN CA QUÝ V Tt c m;i ng=i và tZ chc cung cp dch v? h` tr công cng 'u phi tôn tr;ng các quy'n ca quý v. H; có th giúp quý v hiu và np n xin các quy'n li và dch v?. U U U U U U U U NU QUÝ V GP VN VI TR CP HOC CÁC DCH V QUÝ V C HNG: Gi h] s v' tt c các thông tin, tài liu và nhng lJn quý v liên lc v i qun. Nhn c giy biên nhn m`i khi quý v np bt k[ th gì. Quý v có th a ai ó i cùng mình t i buZi gp v i cán s xã hi ph? trách h] s ca quý v. Khiu ni. Có 4 cách thc hin: Không chính quy: Quý v có th yêu cJu c nói chuyn v i mt nhân viên giám sát trình bày v' các vn ' v i mt cán s hoc xem li các quy nh và quyt nh ' xut i v i các khon tr cp và dch v? ca quý v. Phiên iu Trn Tiu Bang: Hi xin mt phiên i'u trJn tiu bang nu có vn ' v i các khon tr cp hoc dch v? ca quý v. Quý v phi xin mt phiên iu trn trong vòng 90 ngày k t khi qu n ra quyt nh. Quý v có th np n khiu ni sau 90 ngày nu có lý do chính áng, ví d? nh b bnh hoc khuyt tt. Khiu ni vì b phân bit i x: Nu quý v cho rng qun ã phân bit i x v i mình thì có th np n khiu ni lên i'u Phi Viên v' Quy'n Dân S ca Qun hoc C Quan Tiu Bang Ph? Trách v' Quy'n Dân S, và cng có th np n lên Chính Ph Liên Bang. Quý v phi np n trong vòng 180 ngày k t> ngày b phân bit i x. bit thêm thông tin, xin xem phJn có tên “Cm Phân Bit i X”. Nu vic phân bit i x còn nh h@ng t i các quy'n li và dch v? ca quý v thì quý v cng phi xin mt Xem h] s ca quý v. Xem các lut và quy nh ca qun và tiu bang. Yêu cJu mt th^m phán xem xét bt k[ quyt nh nào ca qun v' tính hi i'u kin, các quy'n li hoc dch v? c h@ng ca quý v. 7. Không b phân bit i x trong vic nhn các quy'n li hay dch v? ca chng trình. 8. Np n khiu ni khi b phân bit i x. 9. c nhân viên ca qun tr giúp thêm m bo rng quý v nhn c các quy'n li ca mình nu quý v b mt tình trng khuyt tt hoc suy yu cn tr@ vic thông hiu các i'u l ca chng trình. 10. c bo mt thông tin ca quý v. 11. c i x nhã nhn lch s và tôn tr;ng. 4. 5. 6. CM PHÂN BIT I X Theo lut Tiu Bang, các c quan tr cp xã hi không c phép cp tr cp, các quy'n li hoc dch v? cho quý v khác i so v i các khon tr cp c cp cho nhng ng=i khác vì lý do: Chng Tc, Màu Da, Ngun Gc Quc Gia (bao gm ngôn ng), Bn Sc Sc Tc, Tui, Tình Trng Khuyt Tt, Tôn Giáo, Gii Tính, Xu Hng Tình Dc, ng Phái Chính Tr, Tình Trng Hôn Nhân, hoc Mi Quan H Bn Tình Lut pháp liên bang cng nghiêm cm phân bit i x da trên nhi'u (nhng không phi tt c) nhng i'u nêu trên. Lut Liên Bang cng cm: 1. Trì hoãn hoc t> chi giao mt a tr làm con nuôi hoc tm nuôi da trên chng tc, màu da, ngu]n gc quc gia ca cha m nuôi hoc a tr c nhn nuôi hoc tm nuôi; 2. T> chi không cho bt k[ mt cá nhân nào có c hi c tr@ thành b/m nuôi hoc tm nuôi da trên chng tc, màu da, ngu]n gc quc tch ca cá nhân ó hay a tr có liên quan. LÀM TH NÀO YÊU CU MT PHIÊN IU TRN TIU BANG 1. Qua in thoi: Hi xin Phiên i'u TrJn Tiu Bang bng cách liên lc v i S@ Dch V? Xã Hi California theo s (800) 743-8525 hoc (800) 952-5253 2. i'n thông tin vào mt sau ca Thông Báo Quyt nh hoc gi n yêu cJu n: CDSS, State Hearing Division 744 P Street M.S. 09-17-37 Sacramento, CA 95814 C TIP TC NHN TR CP HOC DCH V TRONG TH I GIAN CH PHIÊN IU TRN Qun phi gi thông báo cho quý v ít nht 10 ngày tr c khi thc hin bt k[ quyt nh nào thay Zi các khon tr cp hoc dch v? ca quý v. Nu quý v xin mt phiên i'u trJn tr c khi quyt nh c thc hin thì quý v có th c “h@ng tr cp trong khi ch=” phiên i'u trJn. Nh vy có ngh~a là các khon tr cp ca quý v s+ không thay Zi gì cho n quý v nhn c quyt nh ca phiên i'u trJn. VÍ D V CÁC TR NG HP B PHÂN BIT I X Qun không cung cp thông dch viên mi3n phí cho quý v. Mt cán s thông báo cho mt nhóm s\c tc nào ó v' nhi'u chng trình và dch v? hn là cho ng=i thuc nhóm s\c tc khác. Quý v có tình trng khuyt tt khin cho khó ;c tài liu vit nhng Qun không h` tr quý v có c bng nghe h ng d n chng trình. Mt cán s xã hi thay Zi cách c x v i quý v sau khi bit v' tôn giáo hay quan im chính tr ca quý v. Quý v PHI xin mt phiên iu trn nu không Quý v không th t i buZi hn vì tr? s@ qun không !ng ý v"i b#t k$ thông báo m"i nào nh%n &'c. có thang máy. PHIÊN IU TRN TIU BANG Quý v có th xin mt phiên i'u trJn tiu bang bt k[ lúc nào quý v không ]ng tình v i mt quyt nh ca qun v' các quy'n li hoc dch v? ca quý v. Quý v cng có th xin mt phiên i'u trJn tiu bang nu qun không cp cho quý v các quy'n li và dch v? mà quý v cho rng mình áng c h@ng. Các phiên i'u trJn tiu bang c mt Th^m Phán Lut Hành Chính th? lý. Qun s+ có ng=i i din ti phiên i'u trJn gii thích ti sao h; ã a ra quyt nh ó. Mt phiên i'u trJn tiu bang không phi là mt buZi hJu tòa. Quý v có quy'n có i din cùng i v i mình. $ qun nào cng có các dch v? pháp lý mi3n phí. Các dch v? này c lit kê @ mt sau ca các t= thông báo ca qun. Quý v có th a nhân chng n. Quý v có quy'n có thông dch viên mi3n phí. Hãy hi qun bit cách xin thông dch viên. x Nu vn ' ca quý v liên quan n chng trình General Assistance hay tr cp chung thì phi xin mt phiên i'u trJn @ qun. x Nu vn ' ca quý v liên quan n các quy'n li An Sinh Xã Hi, quý v phi liên lc v i Social Security Administration (C Quan An Sinh Xã Hi). phiên iu trn tiu bang nu mun phn i quyt nh ca qun v' các quy'n li và dch v? ca mình. Khiu ni: Quý v có th np n khiu ni lên qun nu h; có th t?c khiu ni. Làm theo cách này không bo v c các quyn li ca quý v nh làm theo h ng xin mt phiên i'u trJn tiu bang. County of Orange Bid 017-976001-GH p. 119 County of Orange Bid 017-976001-GH Req # 1055789 3 Vietnamese NACF PHONE-IN RRR December 2013 Region Quantity ARC 1,000 AVRC 50 CRO 100 GGRC 1,825 SARC 375 TOTAL 3,350 2 STAPLES LEFT SIDE 11/19/2013 11:22 AM p. 120 County of Orange Bid 017-976001-GH NOW, THEREFORE, the Parties mutually agree as follows: General Terms and Conditions: A. B. C. D. E. F. G. H. Governing Law and Venue: This Contract has been negotiated and executed in the state of California and shall be governed by and construed under the laws of the state of California. In the event of any legal action to enforce or interpret this Contract, the sole and exclusive venue shall be a court of competent jurisdiction located in Orange County, California, and the Parties hereto agree to and do hereby submit to the jurisdiction of such court, notwithstanding Code of Civil Procedure Section 394. Furthermore, the Parties specifically agree to waive any and all rights to request that an action be transferred for trial to another County. Entire Contract: This Contract, including Attachments A, B, and Exhibit 1 (Blank Child Support Enforcement Certification Requirements Form) which have been incorporated, when accepted by the Contractor either in writing or by the shipment of any article or other commencement of performance hereunder, contains the entire Contract between the Parties with respect to the matters herein and there are no restrictions, promises, warranties or undertakings other than those set forth herein or referred to herein. No exceptions, alternatives, substitutes or revisions are valid or binding on County unless authorized by County in writing. Electronic acceptance of any additional terms, conditions or supplemental Contracts by any County employee or agent, including but not limited to installers of equipment, shall not be valid or binding on County unless accepted in writing by County’s Purchasing Agent or his designee, hereinafter “Purchasing Agent”. Amendments: No alteration or variation of the terms of this Contract shall be valid unless made in writing and signed by the Parties; no oral understanding or agreement not incorporated herein shall be binding on either of the Parties; and no exceptions, alternatives, substitutes or revisions are valid or binding on County unless authorized by County in writing. Taxes: Unless otherwise provided herein or by law, price quoted does not include California state sales or use tax. Delivery: Time of delivery of goods or services is of the essence in this Contract. County reserves the right to refuse any goods or services and to cancel all or any part of the goods not conforming to applicable specifications, drawings, samples or description, or services that do not conform to the prescribed statement of work. Acceptance of any part of the order for goods shall not bind County to accept future shipments, nor deprive it of the right to return goods already accepted, at Contractor’s expense. Over shipments and under shipments of goods shall be only as agreed to in writing by County. Delivery shall not be deemed to be complete until all goods, or services, have actually been received and accepted in writing by County. Acceptance/Payment: Unless otherwise agreed to in writing by County, 1) acceptance shall not be deemed complete unless in writing and until all the goods/services have actually been received, inspected, and tested to the satisfaction of County, and 2) payment shall be made according to the requirements outlined in Attachment B, Compensation and Pricing Provisions. Warranty: Contractor expressly warrants that the goods/services covered by this Contract are 1) free of liens or encumbrances, 2) merchantable and good for the ordinary purposes for which they are used, and 3) fit for the particular purpose for which they are intended. Acceptance of this order shall constitute an agreement upon Contractor’s part to indemnify, defend and hold County and its indemnities as identified in paragraph “GG” harmless from liability, loss, damage and expense, including reasonable counsel fees, incurred or sustained by County by reason of the failure of the goods/services to conform to such warranties, faulty work performance, negligent or unlawful acts, and non-compliance with any applicable state or federal codes, ordinances, orders, or statutes, including the Occupational Safety and Health Act (OSHA) and the California Industrial Safety Act. Such remedies shall be in addition to any other remedies provided by law. Patent/Copyright Materials/Proprietary Infringement: Unless otherwise expressly provided in this Contract, Contractor shall be solely responsible for clearing the right to use any patented or copyrighted materials in the performance of this Contract. Contractor warrants that any Software as modified through services provided hereunder will not infringe upon or violate any patent, proprietary right, or trade secret right of any third party. Contractor agrees that, in accordance with the more specific requirement contained in paragraph “GG” below, it shall indemnify, defend and hold County and County Indemnitees GeneralTermsandConditions 11/19/2013 11:22 AM ͳ p. 121 County of Orange I. Bid 017-976001-GH harmless from any and all such claims and be responsible for payment of all costs, damages, penalties and expenses related to or arising from such claim(s), including, but not limited to, attorney’s fees, costs and expenses. Assignment or Sub-contracting: The terms, covenants, and conditions contained herein shall apply to and bind the heirs, successors, executors, administrators and assigns of the Parties. Furthermore, neither the performance of this Contract nor any portion thereof may be assigned or sub-contracted by Contractor without the express written consent of County. Any attempt by Contractor to assign or sub-contract the performance or any portion thereof of this Contract without the express written consent of County shall be invalid and shall constitute a breach of this Contract. In the event that the Contractor is authorized by the County to subcontract, this Contract shall prevail and the terms of the subcontract shall incorporate by reference and not conflict with the terms of this Contract. In the manner in which the County expects to receive services, the County shall look to the Contractor for performance and not deal directly with any subcontractor. All matters related to this Contract shall be handled by the Contractor with the County; the County will have no direct contact with the subcontractor in matters related to the performance of this Contract. All work must meet the approval of the County of Orange. J. K. L. M. N. O. P. Non-Discrimination: In the performance of this Contract, Contractor agrees that it will comply with the requirements of Section 1735 of the California Labor Code and not engage nor permit any subcontractors to engage in discrimination in employment of persons because of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, or sex of such persons. Contractor acknowledges that a violation of this provision shall subject Contractor to all the penalties imposed for a violation of anti-discrimination law or regulation, including but not limited to, Section 1720 et seq. of the California Labor Code. Termination: In addition to any other remedies or rights it may have by law, County has the right to terminate this Contract without penalty immediately with cause or after 30 days’ written notice without cause, unless otherwise specified. Cause shall be defined as any breach of Contract, any misrepresentation or fraud on the part of the Contractor. Exercise by County of its right to terminate the Contract shall relieve County of all further obligation. If the Contract is terminated for any reason, County shall be entitled to an immediate refund of 1/12th of Contract amount multiplied by the number of months remaining in the paid annual maintenance/support period. Consent to Breach Not Waiver: No term or provision of this Contract shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Party claimed to have waived or consented. Any consent by any Party to, or waiver of, a breach by the other, whether express or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach. Remedies Not Exclusive: The remedies for breach set forth in this Contract are cumulative as to one another and as to any other provided by law, rather than exclusive; and the expression of certain remedies in this Contract does not preclude resort by either Party to any other remedies provided by law. Independent Contractor: Contractor shall be considered an independent Contractor and neither Contractor, its employees nor anyone working under Contractor shall be considered an agent or an employee of County. Neither Contractor, its employees nor anyone working under Contractor, shall qualify for workers’ compensation or other fringe benefits of any kind through County. Performance: Contractor shall perform all work under this Contract, taking necessary steps and precautions to perform the work to County’s satisfaction. Contractor shall be responsible for the professional quality, technical assurance, timely completion, and coordination of all documentation and other goods/services furnished by the Contractor under this Contract. Contractor shall perform all work diligently, carefully, and in a good and workman-like manner; shall furnish all labor, supervision, machinery, equipment, materials, and supplies necessary therefore; shall at its sole expense obtain and maintain all permits and licenses required by public authorities, including those of County required in its governmental capacity, in connection with performance of the work; and, if permitted to subcontract, shall be fully responsible for all work performed by subcontractors. Bills and Liens: Contractor shall pay promptly all indebtedness for labor, materials, and equipment used in performance of the work. Contractor shall not permit any lien or charge to attach to the work or the premises, but if any does so attach, Contractor shall promptly procure its release and, in accordance with GeneralTermsandConditions 11/19/2013 11:22 AM ʹ p. 122 County of Orange Q. R. S. T. U. V. W. X. Y. Z. AA. BB. CC. DD. Bid 017-976001-GH the requirements of paragraph “GG” below, indemnify, defend, and hold County harmless and be responsible for payment of all costs, damages, penalties and expenses related to or arising from or related thereto. Changes: Contractor shall make no changes in the work or perform any additional work without the County’s specific written approval. Change of Ownership: Contractor agrees that if there is a change or transfer in ownership of Contractor’s business prior to completion of this Contract, the new owners shall be required under terms of sale or other transfer to assume Contractor’s duties and obligations contained in this Contract and complete them to the satisfaction of County. Force Majeure: Contractor shall not be assessed with liquidated damages or unsatisfactory performance penalties during any delay beyond the time named for the performance of this Contract caused by any act of God, war, civil disorder, employment strike or other cause beyond its reasonable control, provided Contractor gives written notice of the cause of the delay to County within 36 hours of the start of the delay and Contractor avails himself of any available remedies. Confidentiality: Contractor agrees to maintain the confidentiality of all County and County-related records and information pursuant to all statutory laws relating to privacy and confidentiality that currently exist or exist at any time during the term of this Contract. All such records and information shall be considered confidential and kept confidential by Contractor and Contractor’s staff, agents and employees. Compliance with Laws: Contractor represents and warrants that services to be provided under this Contract shall fully comply, at Contractor’s expense, with all standards, laws, statutes, restrictions, ordinances, requirements, and regulations (collectively “laws”), including, but not limited to those issued by County in its governmental capacity and all other laws applicable to the services at the time services are provided to and accepted by County. Contractor acknowledges that County is relying on Contractor to ensure such compliance, and pursuant to the requirements of paragraph “GG” below, Contractor agrees that it shall defend, indemnify and hold County and County Indemnitees harmless from all liability, damages, costs, and expenses arising from or related to a violation of such laws. Freight (F.O.B. Destination): Contractor assumes full responsibility for all transportation, transportation scheduling, packing, handling, insurance, and other services associated with delivery of all products deemed necessary under this Contract. Pricing: The Contract price shall include full compensation for providing all required goods in accordance with required specifications, or services as specified herein or when applicable, in the Scope of Work attached to this Contract, and no additional compensation will be allowed therefore, unless otherwise provided for in this Contract. Waiver of Jury Trial: Each Party acknowledges that it is aware of and has had the opportunity to seek advise of counsel of its choice with respect to its rights to trial by jury, and each Party, for itself and its successors, creditors, and assigns, does hereby expressly and knowingly waive and release all such rights to trial by jury in any action, proceeding or counterclaim brought by any Party hereto against the other (and/or against its officers, directors, employees, agents, or subsidiary or affiliated entities) on or with regard to any matters whatsoever arising out of or in any way connected with this Contract and /or any other claim of injury or damage. Terms and Conditions: Contractor acknowledges that it has read and agrees to all terms and conditions included in this Contract. Headings: The various headings and numbers herein, the grouping of provisions of this Contract into separate clauses and paragraphs, and the organization hereof are for the purpose of convenience only and shall not limit or otherwise affect the meaning hereof. Severability: If any term, covenant, condition, or provision of this Contract is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions hereof shall remain in full force and effect and shall in no way be affected, impaired or invalidated thereby. Calendar Days: Any reference to the word "day" or "days" herein shall mean calendar day or calendar days, respectively, unless otherwise expressly provided. Attorney Fees: In any action or proceeding to enforce or interpret any provisions of this Contract, or where any provisions hereof is validly asserted as a defense, each Party shall bear its own attorney’s fees, costs and expenses. Interpretation: This Contract has been negotiated at arm’s length and between persons sophisticated and knowledgeable in the matters dealt with in this Contract. In addition, each Party has been represented by GeneralTermsandConditions 11/19/2013 11:22 AM ͵ p. 123 County of Orange EE. FF. GG. Bid 017-976001-GH experienced and knowledgeable independent legal counsel of their own choosing or has knowingly declined to seek such counsel despite being encouraged and given the opportunity to do so. Each Party further acknowledges that they have not been influenced to any extent whatsoever in executing this Contract by any other Party hereto or by any person representing them, or both. Accordingly, any rule or law (including California Civil Code Section 1654) or legal decision that would require interpretation of any ambiguities in this Contract against the Party that has drafted it is not applicable and is waived. The provisions of this Contract shall be interpreted in a reasonable manner to affect the purpose of the Parties and this Contract. Authority: The Parties to this Contract represent and warrant that this Contract has been duly authorized and executed and constitutes the legally binding obligation of their respective organization or entity, enforceable in accordance with its terms. Employee Eligibility Verification: The Contractor warrants that it fully complies with all Federal and State statutes and regulations regarding the employment of aliens and others and that all its employees performing work under this Contract meet the citizenship or alien status requirement set forth in Federal statues and regulations. The Contractor shall obtain, from all employees performing work hereunder, all verification and other documentation of employment eligibility status required by Federal or State statutes and regulations including, but not limited to, the Immigration Reform and Control Act of 1986, 8 U.S.C. §1324 et seq., as they currently exist and as they may be hereafter amended. The Contractor shall retain all such documentation for all covered employees for the period prescribed by the law. The Contractor shall indemnify, defend with counsel approved in writing by County, and hold harmless, the County, its agents, officers, and employees from employer sanctions and any other liability which may be assessed against the Contractor or the County or both in connection with any alleged violation of any Federal or State statutes or regulations pertaining to the eligibility for employment of any persons performing work under this Contract. Indemnification Provisions: Contractor agrees to indemnify, defend with counsel approved in writing by County, and hold County, its elected and appointed officials, officers, employees, agents and those special districts and agencies which County’s Board of Supervisors acts as the governing Board (“County Indemnitees”), harmless from any claims, demands or liability of any kind or nature, including but not limited to personal injury or property damage, arising from or related to the services, products or other performance provided by Contractor pursuant to this Contract. If judgment is entered against Contractor and County by a court of competent jurisdiction because of the concurrent active negligence of County or County Indemnitees, Contractor and County agree that liability will be apportioned as determined by the court. Neither Party shall request a jury apportionment. GeneralTermsandConditions 11/19/2013 11:22 AM Ͷ p. 124 County of Orange Bid 017-976001-GH Question and Answers for Bid #017-976001-GH - Social Services Agency Food Stamp Recertification Packets OVERALL BID QUESTIONS Question 1 The CF 285 R9-13 section of 16 pages, do these get printed 1/1 for a total of 8 sheets printed front and back? Also, must these be stapled in the right top corner? (Submitted: Nov 19, 2013 8:34:02 AM PST) Answer - CF 285 R9-13 is 8 physical pieces of paper, printed 2 sided which totals 16 pages. This staples top left corner. (Answered: Nov 19, 2013 9:25:28 AM PST) Question 2 Informing Notices section of 12 pages, must these be printed as single sided prints or double sided prints - 1/1? Must this section be stapled in the right top corner? Page 4 and Page 8 are blank in this section are these blank pages correct? (Submitted: Nov 19, 2013 8:37:29 AM PST) Answer - Informing Notices varies by language, En-12 Pages, Sp-14, Vn-14. They all print 2 sided, the blanks pages are included as the back side for pages with no printing on back. This staples top Left Corner. (Answered: Nov 19, 2013 9:25:28 AM PST) Question 3 The shipping instructions page for each group of packets indicates that a staple be placed on the top and bottom of the left hand side of the page. Do the packets have to be compiled together and then to complete each packet they need to be stapled twice on the left hand side? (Submitted: Nov 19, 2013 8:42:13 AM PST) Answer - All subsections are collated together and 2 staples on Left side. (Answered: Nov 19, 2013 9:25:28 AM PST) Question 4 On the PS Requisitions on this bid it does not state the paper weight is 20# white bond acceptable? And is it printed 1-color black? (Submitted: Nov 19, 2013 10:06:24 AM PST) Answer - 20# is correct and 1 color Black Ink. (Answered: Nov 19, 2013 10:19:43 AM PST) Question 5 On the PS Requisitions it under Bindery - Collating is marked as NO, does the county require these packets to be collated, stapled and assembled as complete packets and then stapled again? (Submitted: Nov 19, 2013 10:07:55 AM PST) Answer - Each subsection is created, then all subsections are collated and receive 2 Staples on Left Side to create a Packet. (Answered: Nov 19, 2013 10:19:43 AM PST) Question Deadline: Nov 19, 2013 12:00:00 PM PST 11/19/2013 11:22 AM p. 125