denver department of human services outreach services

Transcripción

denver department of human services outreach services
DENVER DEPARTMENT OF HUMAN SERVICES
OUTREACH SERVICES
Outreach Vision:
To enroll individuals in Medical and Food assistance within the City and County of Denver by developing an
integrated outreach model that promotes the programs within human services through the community. In addition,
Denver Human Services’ SNAP into Health initiative will work with community partners to bring increased access
to healthcare and nutrition to communities who need it most. Denver Human Services is providing a holistic
approach to serving the communities’ needs, including healthy living, health coverage, and financial selfsufficiency
Major Focus Areas:

Increase access to public assistance programs

Form strategic collaborations with community partners to provide holistic wrap around services
Goals
Strategies


Education and Awareness:





Strategies
Provide Navigator training
Provide education regarding access to
healthy food, healthcare, Financial
assistance.
Promotion of Farmers Markets, and
access to Snap redemption
Provide additional resources to link
clients to tools that promote long term
self-sufficiency.
Access and Enrollment





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Increase enrollment of those eligible for
food, medical, and cash assistance
programs.

Partnering with Hunger Free to bring SNAP
Application assistance into the communities
Training members of the community to assist
others with assistance program applications
Collaboration and strategic partnerships with
the community to provide resource
information and wrap-around services.
Increase the availability of access to healthy
foods and SNAP Redemption at farmer’s
markets
Administer nutrition education, financial
coaching, and other community services on
location.
Kiosk placement and access in high eligible
but not enrolled neighborhoods
Types of Assistance:
 Supplemental
Nutritional Assistance
Program (SNAP)
 Low Income Energy
Assistance Program (LEAP)
 Family Reunification
 Pharmacy Assistance
 Medical Assistance
 Emergency Shelter
Assistance
 Burial Payment Assistance
 Cash Assistance
 Rental Assistance
 Respite*
 Childcare Assistance
Program (CCAP)
 Eviction Assistance
* Via hospital referral only
Where To Go To Apply
 Program Eligibility application Kit (Peak) https://coloradopeak.secure.force.com/
 Denvergov.org
 Branch Offices:
 Castro Building: 1200 Federal Boulevard, Denver, 80204
 Montbello: 4685 Peoria Street. Denver, 80239
 East: 3815 Steele Street, Denver 80205
For more information call the Denver Human Services Customer Service Line: 720-944-3666
Kiosks: To Apply, Recertify and Report Changes.
Denver Housing Authority
1401 Mariposa Street
Denver, CO 80204
Denver Rescue Mission: The Crossing
6100 E Smith Road
Denver, CO 80216
Volunteers of America: Mission
2877 Lawrence Street
Denver, CO 80205
Volunteers of America: Veteran Service Center
1247 Santa Fe Drive
Denver, CO 80204
Van Cise-Simonet Detention Center
490 West Colfax Avenue
Denver, CO 80204
Visit one of our many outreach locations:
Father Woody’s
th
1101 W. 7 Ave
Denver, CO 80204
St. Francis
2323 Curtis St
Denver, CO 80205
The Gathering Place
1535 High St
Denver, CO 80205
Volunteers of America Mission
2877 Lawrence St
Denver, CO 80205
Stout Street Clinic
2130 Stout St
Denver, CO 80205
Community Reentry Project
655 Broadway Ste 450
Denver, CO 80203
Veterans Community Resource and Referral
Center
3030 Downing St
Denver, CO 80205
Quigg Newton
4440 Navajo St
Denver, CO 80211
Samaritan House
2301 Lawrence St
Denver, CO 80205
Senior Support
th
846 E. 18 Ave
Denver, CO 80218
Families Forward Resource Centers:
Montbello- 4765 Paris St
Denver, CO 80239
ZPlace- 4800 Telluride St
Denver, CO 80249
GENERAL ASSISTANCE
1200 Federal Blvd
Denver, CO 80204
Monday-Friday 9:00am-3:00pm
W H AT S E RV I C E S A R E O F F E R E D ?
Public assistance program applications:
SNAP Benefits: Food assistance for individuals or families that meet program guidelines.
Expedited processing is available within 7 days of application if you meet program requirements.
If you are receiving three meals a day, you do not qualify for SNAP benefits.
Aid to the Needy and Disabled (AND): Cash assistance program for those with a qualifying
disability.
Medicaid: Medical Assistance for Adults.
Old Age Pension (OAP): Is a cash assistance program for clients 60+ years old, without any income.
General Assistance Services:
Pharmacy vouchers: One-time emergency pharmacy vouchers can be issued for mandatory
prescriptions, if no other resource is available. The vouchers are issued to King Soopers pharmacies
only. Narcotics are not eligible.
RTD Bus tickets: If needed, clients may receive a one-way ticket if a service was provided by a
GA/Outreach team member.
Family Reunification: Greyhound bus tickets for homeless clients to be relocated with family, only
if they meet eligibility requirements.
Eviction assistance, Deposit, First Month’s Rent, Mortgage or Xcel assistance: Financial
assistance is available to individuals and families who have a current verifiable emergency preventing
them from paying their rent and are able to demonstrate the ability to maintain the unit.
Emergency Shelter: Outreach staff will assist homeless families with securing an emergency bed or
room through the various shelter programs.
Respite Program: Respite beds are provided for homeless clients discharged from specific hospitals.
Burial Program: Burial assistance is available to Denver residents that do not have sufficient funds
for burial or cremation. Assistance is based on all resources and income.
Additional General Assistance Service Locations
*Servicios bilingües
Community Site
The VOA Family Motel:
4855 W. Colfax Ave
Denver, CO 80204
Father Woody’s
1101 W. 7th Ave
Denver, CO 80204
The Gathering Place
1535 High St
Denver, CO 80205
Stout Street Clinic
2130 Stout St
Denver, CO 80205
Veterans Community Resource and Referral Center
3030 Downing St
Denver, CO 80205
Samaritan House
2301 Lawrence St
Denver, CO 80205
Senior Support
846 E. 18th Ave
Denver, CO 80218
St. Francis
2323 Curtis St
Denver, CO 80205
VOA Mission
2877 Lawrence St
Denver, CO 80205
Pretrial Services
303 W. Colfax Ave
Denver, CO 80204
Community Re-entry Project
655 Broadway
Denver, CO 80203
Quigg Newton
4440 Navajo St
Denver, CO 80211
Families Forward Resource Centers:
Montbello- 4765 Paris St
Denver, CO 80239
ZPlace- 4800 Telluride St
Denver, CO 80249
Days and Hours
Monday-Thursday 6:30-4:00
Fridays: 6:30-10:30
Thursdays: 10:00-1:00
Monday-Friday 7:00-2:00
Monday, Tuesday, Thursday and Fridays:
7:00-3:30
Wednesdays: 8:00-11:00
Monday-Thursday: 8:00-1:00
Fridays: 8:00-1:00
Tuesday-Thursday 7:30-5:00
Fridays- 7:30-11:30
*Tuesday and Thursday 8:00-1:00
Mondays and Wednesdays: 7:30-4:00
Every Friday except the 3rd Friday of the
month: 7:30-4:00
3rd Friday every month: 7:30-4:00
*Monday, Wednesday and Friday
8:00- 1:00
*Montbello- Mondays: 8:00-4:30
*ZPlace- Thursdays: 8:00-4:30
Respite Care
Locations Vary
By Referral Only. (Denver Health,
Littleton Hospital, Porter Hospital and Stout
Street Clinic)
Burial Assistance
1200 Federal Blvd
Denver, CO 80204
By Appointment Only.
720-944-2175
Denver Human Services Kiosk Locations
A SNAP Into Health Grant Initiative
Apply, Recertify, Report Changes and Check Benefits for Food, Medical and Other Assistance Program.
Denver Housing Authority
1401 Mariposa Street
Denver, CO 80204
Denver Rescue Mission: The Crossing
6100 E Smith Road
Denver, CO 80216
Van Cise-Simonet Detention Center
490 West Colfax Avenue
Denver, CO 80204
Volunteers of America: Mission
2877 Lawrence Street
Denver, CO 80205
Volunteers of America: Veteran
Service Center
1247 Santa Fe Drive
Denver, CO 80204
Services by Zip Code & Location
East Office | 3815 Steele Street
Serving people living in zip codes 80205, 80206, 80207, 80216 and 80218.
If you need to apply for an assistance program not listed here, please visit the Castro office.
Aid to the Needy Disabled
Child Support
Intake Only
Employment First
Food Assistance
Medical Assistance
Adult and Family
Medicare Savings
Program
Quest/EBT Cards
Temporary Assistance to Needy
Families/Colorado Works
General Intake Only
Grandparent Kinship, Child-Only & Refugee
Not Available at this Location
Montbello Office | 4685 Peoria Street
Serving people living in zip codes 80237, 80239, 80238, and 80249.
If you need to apply for an assistance program not listed here, please visit the Castro office.
Food Assistance
Quest/EBT Cards
Temporary Assistance to Needy
Families/Colorado Works
Medical Assistance
Family Only
General Only
Grandparent Kinship, Child-Only &
Refugee Not Available at this Location
Richard T. Castro Office | 1200 Federal Boulevard
People living in zip codes not served by other offices should visit this location.
Aid to Needy Disabled
Burial Assistance
Child Support
Food Assistance
Employment First
Old Age Pension
Housing & Eviction
Assistance
Long Term Care/
Home Care Allowance
Medicare Savings
Program
Medical Assistance
Child Care Assistance
LEAP/Heating Assistance
Adult and Family
(Application Drop-Off Only)
(Application Drop-Off Only)
Quest/EBT Cards
Temporary Assistance to Needy
Families/Colorado Works
Veterans Services
Child-Only, Grandparent
Kinship, Refugee
Servicios por Código Postal y Ubicación
Oficina del Este | 3815 Steele Street
Sirviendo a personas que viven en el código postal de 80205, 80206, 80207, 80216 y 80218.
Si necesita solicitar ayuda para un programa que no es parte de la lista, favor de visitar la oficina de Castro.
Ayuda para los necesita- dos
y descapacitados
Servicios de Empleo
Manutención de Hijos
Solo evaluación Inicial de aplicación
Ayuda para Alimentos
Medicaid
Adultos y Familia
Programa de Medicare de
Ahorros
Tarjetas de Quest/EBT
Programa de Asistencia Temporal para
Familias/Colorado Works
Evaluación Inicial General de Aplicación
Parentesco de Abuelos, Solo Para Niños y
Refu- giados No estan disponible en esta
ubicación
Servicios Para
Veteranos
Oficina de Montbello | 4685 Peoria Street
Sirviendo a personas que viven en el código postal de 80237, 80239, 80238, y 80249.
Si necesita solicitar ayuda para un programa que no es parte de la lista, favor de visitar la oficina de Castro.
Ayuda para Alimentos
Tarjetas de Quest/EBT
Programa de Asistencia Temporal para
Familias/Colorado Works Solo General
Parentesco de Abuelos, Solo Para Niños y
Refugiado No estan disponible en esta ubicación
Medicaid
Solo para Familias
Oficina Richard T. Castro | 1200 Federal Boulevard
Personas que viven en códigos postales que no son servidos por otras
oficinas deben visitar esta ubicación.
Ayuda para los necesitados y descapacitados
Ayuda con Entierro
Ayuda para Alimentos
Servicios de Empleo
Asistencia con la
Vivienda/Desalojo
Servicios Para
Veteranos
Medicaid
Adultos y Familia
Ayuda de Guardería
(Solo entrega de aplicación)
Cuidado de Largo Plazo para
Mayores de Edad/ Concesión
para Cuidado de Casa
Programa de Asistencia
Temporal para Familias/
Colorado Works
Solo Para Niños, Parentesco de
Abuelos, Refugiados
Manutención de Hijos
Pensión para Adultos Mayores
Programa de Medicare de
Ahorros
LEAP/Asistencia con el
Costo de Calefación (Solo
entrega de aplicación)
Tarjetas de Quest/EBT
Denver Human Services
Requirements and Verifications
If you are applying for benefits, you will need to provide documents verifying your circumstances as part of your application. Please gather the pertinent
documentation from the list below. Also, please note: applications turned in with all appropriate verification attached can be processed more quickly.
This is a general guideline of verification needed. You may be asked to provide other verification based on your individual situation
Food Assistance (FA):
Interview Required - Can be face-to-face or by phone
ID on Head of Household (an ID may be a photo ID,
work or school ID, insurance card, pay stubs or signed
affidavit from 3rd party).
Current Income or Money - from last 30 days
(Earned, unearned and terminated income if within
last 60 days; such as child support, student financial
aid/loans, cash. loans, social security or
unemployment benefits)
Resources-only if agency finds questionable
Shelter expenses (rent or mortgage, heat, electric,
phone, property taxes, homeowners insurance, Home
Owner Association fees)
Child Support paid out – court order and monthly
payment being paid
Childcare or day care expenses
Medical Expenses (age 60+ or Permanent Disabled
receiving SSI, SSDI or VA disability income, please
provide proof of any out of pocket expenses you have
including insurance premiums
Student Status – Report attendance to an institution of
higher education.
Colorado Works TANF (CW/TANF):
Colorado ID for all household members over 18 years
old
Citizenship for all HH members or
Permanent Resident Card or Official Immigration
document and a Social Security Number or SSN
application date.
Current/Terminated Income or Money for last 30 days
(earned and unearned such as Child Support or
Alimony, Private Retirement Money, or Cash
contributions)
Absent Parent Information (for Child Support)
Kinship/Relative/Specified Caretaker must have
verification of relationship to child(ren) or proof of
responsibility of child(ren).
Old Age Pension (OAP):
Interview Required
Colorado ID or Birth Certificate
(if not receiving Medicare benefits)
Current and Terminated Income or Money from last 30
days (Earned, unearned and terminated income if
within last 60 days; such as child support, student
financial aid/loans, cash. loans, social security award
letter or unemployment benefits)
Resources (checking/savings statements, stocks,
bonds, trusts, IRAs, extra vehicle, etc.)
Verification of pending SSI Application (they will
need to contact SSA to apply for SSI- this will also be
discussed at interview)
Medical Assistance:
Colorado ID for all household members
16 yrs old or over.
Citizenship for all HH members or
Permanent Resident Card or Official
Immigration document.
Aid to Needy Disabled (AND) or Aid to the Blind (AB):
Interview Required
Colorado ID or Birth Certificate
Current and Terminated Income or Money (see
list in FA section)
Resources (checking/savings statements,
stocks, bonds, trusts, IRAs, extra vehicle, etc.)
Med 9 form completed by physician (will be
explained at interview)
Verification of pending SSI Application (need
to contact SSA to apply for SSI- this will also
be discussed at interview)
Long Term Care (LTC):
Colorado ID
Citizenship for all applicants if not receiving
SSI or Medicare or
Permanent Resident Card or Official
Immigration document
Current Income or Money - from last 30 days
(Earned, unearned and terminated income if
within last 60 days; such as child support,
student financial aid/loans, cash. loans, social
security or unemployment benefits).
Medicare or Medicaid Card (or copy of front
and back)
Shelter expenses (rent or mortgage, heat,
electric, phone, property taxes, homeowners
insurance, Home Owner Association fees)
Resources (If not an SSI recipient required to
provide 3 months statements for
checking/saving, stocks, bonds, trust funds, car
registration, home ownership and other
property, 401K or retirement accounts,
insurance policies)
Medical Expenses (age 60+ or Permanent
Disabled receiving SSI, SSDI or VA disability
income, please provide proof of any out of
pocket expenses you have including insurance
premiums
Nursing Home Facility (NH) or Institution
information.
Human Services Requisitos y Comprobantes Necesarios
El proceso de solicitud EL proceso de solicitud de beneficios exige que los solicitantes proporciones sus aplicaciones con algunos
documentos que nos permitan verificar sus circunstancias particulares. Por favor reina la documentacion requerida de la siguiente
lista. Tenga en cuenta que las aplicaciones que incluyan todos, los documentos exigidos seran procesadas con mayor rapidez. Esta es
solo una lista general de los documentos requeridos. Es possible que a usted se le soliciten otros documentos dependiendo de su
situacion individual
El proceso de solicitud de beneficios exige que los solicitantes proporcionen sus aplicaciones con algunos documentos que nos
permitan verificar sus circunstancias particulares. Por favor junte los documentos necesarios de la siguiente lista. Tenga en cuenta que
las aplicaciones que incluyen todos los documentos exigidos serán procesadas con mayor rapidez. Esta es sólo una lista general de los
documentos necesarios. Es posible que a usted se le soliciten otros documentos dependiendo de su situación individual.
Asistencia De Alimentos (FA, por sus siglas en inglés):
Requiere una entrevista anual – La entrevista puede ser en
persona o por teléfono
Documento de identificación (ID, por sus siglas en
inglés) del/la jefe(a) de la familia (un ID puede ser una
ID con foto, una ID del trabajo o de la escuela, la tarjeta
del seguro, un comprobante de pago o una declaración
jurada de un tercero).
Ingresos Actuales o Dinero en efectivo de los últimos 30
días (cobrado, por cobrar, u otros ingresos percibidos
durante los últimos 60 días, por ejemplo: manutención
infantil, ayuda económica para estudiantes/préstamos,
dinero en efectivo, préstamos, seguro social o beneficios
de desempleo)
Recursos - sólo si la agencia tiene dudas
Gastos de vivienda (alquiler o hipoteca, calefacción,
electricidad, teléfono, impuestos de la propiedad, seguro
de propietarios, cuota de la asociación de propietarios)
Manutención infantil – orden judicial y cuota mensual
asignada
Cuidado de niños o gastos de guardería
Gastos médicos (mayores de 60 años o minusválidos
permanentes que reciben ingresos por incapacidad SSI,
SSDI o VA; por favor proporcione prueba de cualquier
gasto
Colorado Works TANF (CW/TANF):
Requiere una entrevista
Documento de Identificación (ID) de Colorado de cada
miembro del grupo familiar que sea mayor de 18 años
Prueba de ciudadanía de todos los miembros del grupo
o Tarjeta de Residente Permanente u otro documento
oficial de inmigración
Ingresos actuales o recibidos durante los últimos 30
días (Cobrados o por cobrar: manutención infantil o
pensión alimenticia, dinero de jubilación privada, o
contribuciones en efectivo)
Gastos de vivienda (alquiler/hipoteca, servicios públicos)
Escuela: verificación/fecha de graduación de todos los
niños entre 16 y 18 años de edad
Información de los padres ausentes (para manutención
infantil)
Medicaid para Adultos y Familias/Programas Infantiles de Salud
(AM/FM & CHP+):
No se necesita una entrevista para el Medicaid o el CHP+
Documento de Identificación (ID) emitido en Colorado
de cada miembro del grupo familiar que tenga 16 años
de edad (o más), declaración jurada de identidad por
cada miembro del grupo familiar menor de 16 años de
edad.
Ayuda a los Necesitados Decapacitados (AND, por sus siglas en
inglés) o Ayuda a los invidentes (AB, por sus siglas en inglés):
Requiere entrevista
Documento de Identificación (ID) de Colorado o
Certificado de Nacimiento
Ingresos actuales o terminados (ver la lista en la
sección FA)
Recursos (estado de cuentas bancarias, acciones,
bonos, fideicomisos, IRAs, vehículo adicional, etc.)
Forma Med 9 completada por el médico (se
explicará en la entrevista)
Verificación de la Aplicación SSI (debe contactar al
SSA para aplicar por SSI- esto también será discutido
en la entrevista)
Pensión por Vejez (OAP, por sus siglas en inglés)
Requiere una entrevista
Documento de Identificación (ID) de Colorado o
Certificado de Nacimiento (si no está recibiendo
beneficios del Medicare)
Ingresos o Dinero en efectivo de los últimos 30 días
(cobrado, por cobrar; por cobrar y de terminación
laboral si es de los últimos 60 días, por ejemplo:
manutención infantil, ayuda económica para
estudiantes/préstamos, efectivo. préstamos, seguridad
social o beneficios de desempleo)
Recursos (estado de cuentas bancarias, acciones,
bonos, fondos de jubilación, IRAs, vehículo
adicional, etc.)
Verificación de la aplicación actual de SSI (debe
contactar al SSA para aplicar por SSI- esto también
será discutido durante la entrevista)
Programa de Ahorros de Medicare (MSP, por sus siglas en
inglés):
Requiere una entrevista
Ingresos o Dinero en efectivo de los últimos 30 días
(cobrado, por cobrar; por cobrar y de terminación
laboral si es de los últimos 60 días, por ejemplo:
manutención infantil, asistencia económica para
estudiantes/préstamos, efectivo. préstamos, seguridad
social o beneficios de desempleo)
Tarjeta Medicare (copia del anverso y del reverso)
Recursos (estado de cuentas bancarias, acciones,
bonos, fideicomisos, IRAs, vehículo adicional, etc.)
Cuidado a largo plazo (LTC, por sus siglas en inglés):
Documento de Identificación (ID) de Colorado
Prueba de ciudadanía de todos los aplicantes si no
están recibiendo SSI o Medicare o Tarjeta de
Residente Permanente u otro documento oficial de
inmigración.
Prueba de ciudadanía de todos los miembros del grupo
o Tarjeta de Residente Permanente u otro documento
oficial de inmigración
Ingresos actuales o cobrados durante los últimos 30
días (cobrados o por cobrar: manutención infantil o
pensión alimenticia, jubilación privada, o contribuciones
en efectivo)
Prueba de embarazo y fecha estimada de parto para las
madres embarazadas (emitida por un doctor o
departamento de salud)
Ingresos actuales o Dinero en efectivo - (ver la lista
en la sección FA)
Tarjeta Medicare o Medicaid (copia del anverso y
del reverso)
Recursos (Si no es beneficiario(a) del SSI deberá
proveer los últimos tres meses de: estados de cuentas
bancarias (corrientes / ahorros) correspondientes a los
últimos tres meses, acciones, bonos, fideicomiso,
registro del automóvil, documento de propiedad del
hogar, y cualquier otra propiedad, 401K o cuenta de
jubilación, pólizas de seguros)
GIVE Denver
OUR MISSION
GIVE Denver's mission is to instill hope and a brighter future to Denver's underserved community through
donations and with the assistance of volunteers.
ABOUT GIVE Denver
GIVE Denver is a program of Denver Human Services that leverages contributions, volunteers, and community
partnerships to bring hope and happiness to foster children, the homeless, and the City’s most vulnerable
communities. The GIVE Denver program has three main components:

The GIVE Denver Center, located at the Richard T. Castro building at 1200 Federal Blvd. in
Denver, uses volunteer resource navigators to connect underprivileged individuals and families
in crisis to necessary essentials like diapers and wipes; shampoo, soap and other hygiene
products; and children’s pajamas. Our resource navigators also refer GIVE Center clients to
community-based service providers, including food pantries, clothing banks, utility assistance,
rental assistance and other lifeline resources.

GIVE Denver carries out three annual drives - the Spring Gift Basket drive, Adopt-A-Student
School Supply drive, and Adopt-A-Family Holiday drives - to provide gifts and supplies to
children and families receiving assistance from DHS. While DHS’ caseworkers and family
advocates partner with the courts, schools, foster parents and other caretakers to ensure the
safety and wellbeing of our clients, GIVE Denver’s drives provide an additional measure of
comfort that may be overlooked during times of crisis.

GIVE Denver supports events, campaigns and other efforts to prevent the abuse and
exploitation of children, the elderly, and other vulnerable populations; and to commemorate
milestones of children and families assisted by DHS, including family reunifications, adoptions,
and other key moments. GIVE Denver partners with corporate and individual sponsors to make
these efforts successful.
How is GIVE Denver funded?
GIVE Denver is supported solely through the use of volunteers and donations, with DHS & the City
contributing the 1,280 square foot space and two staff members who oversee operations.
Where GIVE Denver and what are the hours of operation?
The GIVE Denver Center is located at Denver Human Services Castro Building at 1200 Federal Blvd.
Denver, CO 80204. We are open Monday – Thursday from 9:30 a.m. – 3:30 p.m. based on volunteer
availability.
What DHS staff members oversee GIVE Denver?
Thomas Meiers, GIVE Denver Coordinator, 720.944.1170, [email protected]
Marv Allen, GIVE Denver Director, 720.944.2971, [email protected]
Opportunities for Involvement
GIVE Denver partners with corporate and individual sponsors to help secure various donations that will
support the success of DHS events. Typical sponsored events are those that prevent abuse and exploitation of
children, the elderly, and other vulnerable populations as well as events that commemorate milestones of
children and families assisted by DHS, including family reunifications, adoptions, and other key moments. All
donations are tax-deductible. Should you be interested in a monetary donation please click HERE or make
checks payable to GIVE Denver and mail to us at 1200 Federal Blvd. Denver, CO 80204.
GIVE Denver also accepts the following donations year-around: Gift cards to grocery stores, Diapers & baby
wipes, Baby formula, Pajamas and socks for infants & children, Hygiene products, Toothbrushes & toothpaste,
Deodorant, Shampoo & conditioner, Hair brushes, Duffel bags, backpacks & suitcases. All donations are taxdeductible.
We are always looking for volunteers to assist us in the GIVE Center and to help with special events and
projects that occur throughout the year. Should you be interested please email us with your contact
information and we will be in touch.
GIVE Denver Success Story
The GIVE Denver Center’s volunteer resource navigators helped a grandmother with five grandchildren who,
because of difficult life circumstances that forced the family to move from Florida, arrived in Colorado
homeless and without resources. The GIVE Denver program immediately connected the family with referrals
for housing assistance to move the family out of the car they had been sleeping in, food assistance to ensure
the children received regular meals before federal benefits could begin, and helped the grandmother enroll
her grandchildren in Denver Public Schools. Now the family is in permanent housing and the children are
flourishing in school.
Denver County Veteran Services
Collaborating with the community to ensure seamless service delivery and
maximizing benefits and resources for Veterans.
Our Veteran Service Officer can assist Veterans and surviving dependents with their applications for federal
VA benefits, including but not limited to:

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VA Services
Compensation for Service-Connected
Disabilities
Pension

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Aid and Attendance
Dependent benefits
Survival benefits
Burial benefits
Our Community Resource Navigator provides a thorough assessment and direct referrals to partner
agencies to meet a wide array of service needs, including but not limited to:

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Shelter
Housing
Food Banks
Education and Training

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Legal Services
Public Benefits
Rental/Deposit Assistance
Counseling/Mental Health Services
Homeless Veterans Reintegration Program
Preliminary Eligibility Criteria:
Veteran with one day of documented
 Homeless or at risk of becoming
active duty service
homeless
• Any discharge other than a
 Eligible for and committed to
Dishonorable Discharge
obtaining employment
Our Employment Case Manager provides customized employment development services, including
but not limited to:

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Resume Development
Interviewing Strategies and Coaching
Direct Job Referrals

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Transportation Assistance
Equipment/Tools Purchase
Denver Department of Human Services
1200 Federal Boulevard
Denver, CO 80204
HOURS OF OPERATION MONDAY – THURSDAY 8:30AM-11:30AM, 12-2PM
AFTERNOONS & FRIDAYS - BY APPOINTMENT ONLY
FOR INFORMATION OR TO SCHEDULE AN APPOINTMENT CALL 720.944.3500
Good Beginnings provee servicios de guardería gratis para todo cliente que esté
tramitando negocios en el Departamento de Servicios Humanos, dándole
prioridad a aquellos padres recibiendo TANF (Temporary Assistance to Needy
Families). El Director del Programa, Gerard Guerrero, y sus empleados (Maestras –
Michelle Bernal, Sheila Martin y Lorraine Aragon) tienen un promedio de 15 años
de experiencia en el cuido y enseñanza de primera infancia.
Horario:
Lunes –Viernes de 7:30 a.m. a 4:00 p.m.
Edades
6 semanas a 6 años de edad
Proporciones en el Salón
Infantes 1:5
Toddlers 1:7
Preescolares 1:10
Comida
Servimos un desayuno ligero, un bocado por la mañana y otro por la tarde.
Servimos el desayuno entre 7:30 & 8:30 a.m. El bocado por la mañana queda
servido a las 10:30 a.m. El almuerzo (provisto por el padre) se consume de 12:00
a 12:30 p.m. y el bocado de por la tarde se provee a las 2:30 p.m. Los padres
tienen que traerles el almuerzo a sus hijos o recogerlos para el almuerzo.
¡Ojo! ¡Importante! Debido a alergias alimentarias, no podemos permitir que
haya mantequilla de cacahuate/maní en el centro.
Reglas
Las siguientes reglas se aplican a todos los niños cuidados en Good Beginnings:
 Los padres tienen que completar los documentos de inscripción antes de
que se puedan aceptar a los niños. Esto asegura que tenemos
información para comunicarnos con los padres in caso de emergencias.
 Los padres tienen que proveer pañales, formula (para bebés menores de
un año de edad) y leche fresca (para los niños de un año de edad y
mayores) y un cambio de ropa.
 Favor de dejarnos saber si ha reservado tiempo para guardería pero no a
poder venir. Esto nos permitirá ofrecerle el espacio a otra familia que
necesite el cuido. El número de teléfono del centro es 720-944-2812.
 Se permite un máximo de 45 visitas en un año calíndrico, con un límite
de 15 días consecutivos.
Contáctenos
Si desea una visita al centro para conocernos o tiene preguntas, favor de
visitarnos en el edificio de Servicios Humanos de Denver en 1200 Federal Blvd.,
1st Piso o llame al 720-944-2812.
Nuestra meta es de proveer un ambiente seguro, sano y estimulante para su hijo
y una experiencia sin estrés para los padres. Esperamos que deseen usar
nuestros servicios de nuevo en el futuro.
Adult Protective Services
D
enver Adult Protective Services (APS) is a program of Denver Human Services that assists at-risk
adults who have been mistreated by another person or suffer from self-neglect. An at-risk adult
is anyone 18 years or older who is unable to care or advocate for themselves, or may have a disabling
condition.
The APS unit assesses cases and provides short-term and ongoing protection services for at-risk
adults. Our services seek to improve the health, safety and welfare of our clients, and ensure they have
food, shelter and other basic life necessities. We also help adults who lack the capacity to make or
communicate responsible decisions about their own personal affairs.
Allegations Warranting APS Involvement
• Abuse – Physical, Sexual or Self
• Self-neglect
• Caretaker neglect
• Financial exploitation
• Other exploitation
Voluntary Services
• Assessment in the home
• Assistance with obtaining benefits
• Assistance with housing resources
• Ongoing caseworker visits if risk continues
• Money management
• Crisis intervention
Involuntary Services
• Guardianship
• Any other protective service(s) ordered by court
If you believe you are a victim or know someone who may need protective services, please call our
24-hour hotline at 720.944.2994. Callers are permitted to remain anonymous, however, we will ask the
following information about the victim: name, address, phone, date of birth, and current concerns about
the person’s situation. All reports will be assessed for appropriateness and to determine what level of
services are needed, if any.
Locations
Denver Human Services
1200 Federal Boulevard
Denver, CO 80204
720.944.2994
Hours of Operation
Monday – Friday
8 a.m. – 4:30 p.m.
Denver Department of Human Services
Partnering with our community to protect those in harm’s way and help all people in need.
720.944.2994 • denvergov.org/adult
Denver Human Services Child Welfare
http://www.denvergov.org/humanservices
 DHS Quick Access Phone Numbers:
Child Abuse Reporting Hotline 720.944.3000 – 24hr line to report suspected
child abuse/neglect for families residing in Denver County.
Kinship Support Line 720.944.4546 – information for caretakers raising
related children to meet physical, financial, medical, emotional and/or
educational needs.
Foster Care Support Line 720.944.4000 – for foster parents or those
interested in learning more about program to provide support to families and
children.
http://standupforme.org
Adult Protection Reporting Hotline 720-944.2994 – services for adults 18
years old and above susceptible to mistreatment, abuse, neglect,
exploitation or self-neglect.
GIVE Denver 720.944.4483 – connect clients with emergency needs to
resources.
 Other Related Community Resource Phone Numbers:
Domestic Relations Pro Se Resource Center 720.865.8440 – for assistance
with a domestic case including child custody.
http://www.courts.state.co.us
Denver Police Non-Emergency Dispatch 720.913.2000 – to request welfare
check conducted by police officers to ensure immediate safety and wellbeing
of person.
http://denvergov.org/police
Mental Health Center of Denver 303.504.6500 – comprehensive services for
behavioral healthcare with goal for adults to live more fulfilling lives, children
to be more resilient and families to be happier and healthier (accepts
Medicaid).
http://www.mhcd.org
Urban Peak 303.947.2900 – services and shelter for youth ages 15-20 years
old.
http://www.urbanpeak.org/denver
Comitis Crisis Center 303.343.9890 – family and youth emergency shelter and
case management services for safe housing, medical attention, basic needs
and stability.
http://www.comitis.org
Denver Office of Drug Strategy
Behavioral Health Navigator
The Behavioral Health Navigator offers FREE and CONFIDENTIAL assistance
to people who are experiencing a broad range of mental and emotional difficulties
including: bipolar disorder, depression, anxiety and post traumatic stress; as well as
substance abuse problems and other behavioral health issues.
The Behavioral Health Navigator will assist you with locating resources that are
available to help with these problems and will help you feel comfortable reaching
out to services.
Behavioral Health Navigator Services Offered at NO COST:
 Screening and assessing for substance abuse and mental health disorders for
you or a member of your family
 Referring clients to treatment and helping them access those services
 Follow up outreach to see that clients have made it to treatment and are
succeeding – and then problem-solve around potential barriers if not
 Receiving and answering inquiries from the community regarding substance
abuse and mental health issues
Our Behavioral Health Navigator is happy to assist you! Please contact:
Kristen Mason, MS, LPC
720-944-6201
[email protected]
Office Hours: Tuesday-Friday 9:30am-5:30pm
Centro de Capacitación
Financiera de Denver
¿VIVES AL DÍA?
TE PODEMOS AYUDAR
El Centro de Capacitación Financiera de Denver provee
asesoría financiera gratuita en inglés y en español.
Nuestros asesores capacitados trabajarán contigo para
ayudarte a crear un presupuesto que hará tu sueldo
rendir más.
También pueden ayudarte a empezar un plan para
reducir tu deuda o mejorar tu crédito.
Nunca es demasiado tarde para ajustar tus metas
financieras que mejorarán tu futuro.
Para hacer una cita gratuita con un asesor, llama al:
720-944-2498
o envía un correo electrónico [email protected].
Para más información, visita www.denvergov.org/financialempowerment.
Un programa de
en asociación con
Centro de Capacitación
Financiera de Denver
LOCALIZADO EN VARIAS PARTES
DE LA CUIDAD DE DENVER
Los asesores del Centro de Capacitación Financiera de Denver
proveen asesoría personalizada en sitios ubicados en varias partes
de la cuidad:
Denver Human Services Castro Building
1200 Federal Blvd., Room 1057, Denver, CO 80204
Denver Human Services Montbello Office and Office
of Economic Development Denver Workforce Center
at Montbello
4685 Peoria St., Suite 251, Denver, CO 80239
Office of Economic Development Denver
Workforce Center at Speer
1391 Speer Blvd., Suite 500, Denver, CO 80204
Habitat for Humanity of Metro Denver
3245 Eliot St., Denver, CO 80211
Mi Casa Resource Center
360 Acoma St., Denver, CO 80223
Warren Village
1323 Gilpin St., Denver, CO 80218
WorkLife Partnership
99 Inca St., Denver, CO 80223
Center for Work Education and Employment
1175 Osage St., Suite 300, Denver, CO 80204
Tu asesor financiero trabajará contigo personalmente para
establecer hábitos que te ayudarán a alcanzar tus metas financieras.
Desde 2013, el programa ha ayudado a más de 1,600 personas a
reducir su deuda total de $1 millón.
Para hacer una cita gratuita con un asesor, llama al:
720-944-2498
o envía un correo electrónico [email protected].
Para más información, visita www.denvergov.org/financialempowerment.
Un programa de
en asociación con
Únase a la
diversión!
Clases de Nutricion
Gratuitas!
Los Jueves a las
1:00 - 2:30 en
Español
Departamento De Servicios
Humanos
Montbello Office
4685 Peoria Street
Participantes deberán llegar 10
minutos antes de la clase y esperar
en el pasillo. La maestra de
nutrición los acompañara al salón a
la hora de la clase.
Para más información:
Nena Meza
(303) 598-5826
Join the fun!
Free Nutrition
Classes
Wednesdays
9:00 -10:30 am in
English
or
Thursdays
1:00 – 2:30 pm in
Spanish
Denver Human Services
Montbello Office
4685 Peoria Street
Participants should arrive 10
minutes before class and wait in
the lobby area. The educator will
escort you to the classroom at the
class start time.
For more information contact:
Nena Meza
(303) 598-5826
LIVING PAYCHECK TO
PAYCHECK? WE CAN HELP.
Denver’s Financial Empowerment Center delivers free
financial coaching in English and Spanish.
Our trained coaches work with you one-on-one to help
you build a budget that will make your money go further.
The coaches can also help you build a plan to pay down
debt or improve your credit.
It’s never too soon to set financial goals for your future.
To meet with a financial coach, call
720-944-2498
or email
[email protected].
For more information, visit www.denvergov.org/financialempowerment.
a program of
partnering with
LOCATED THROUGHOUT
THE CITY OF DENVER
Financial Empowerment Center coaches meet with people
at sites throughout the city:
Denver Human Services Castro Building
1200 Federal Blvd., Room 1057, Denver, CO 80204
Denver Human Services Montbello Office
and Office of Economic Development Denver
Workforce Center at Montbello
4685 Peoria St., Suite 251, Denver, CO 80239
Office of Economic Development Denver
Workforce Center at Speer
1391 Speer Blvd., Suite 500, Denver, CO 80204
Habitat for Humanity of Metro Denver
3245 Eliot St., Denver, CO 80211
Mi Casa Resource Center
360 Acoma St., Denver, CO 80223
Warren Village
1323 Gilpin St., Denver, CO 80218
WorkLife Partnership
99 Inca St., Denver, CO 80223
Center for Work Education and Employment
1175 Osage St., Suite 300, Denver, CO 80204
Your coach will work with you on your needs and goals.
Since 2013, the program has helped more than 1,600
people reduce their total debt by $1 million.
To meet with a financial coach, call
720-944-2498
or email
[email protected].
For more information, visit www.denvergov.org/financialempowerment.
a program of
partnering with

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