Reclassification Period - The Accelerated Schools

Transcripción

The Accelerated Schools
ACES (Accelerated Charter Elementary School)
Stakeholder Complaint Process
ACES acknowledges and encourages feedback from all Stakeholders to
shape and influence the services and supports provided as part of our
quality assurance process. We invite input from all stakeholders
including: Students, family members and community members about the
organization, operations, employees or service quality. We operate under
the principles of openness and accessibility, allowing flexible options for
pursuing a complaint and effective support for those wishing to do so
including individuals that require the policy explained to them in a
language or manner that is appropriate to the capacity of the individual
or with any person acting on their behalf, will receive that support. In
order to provide transparency, which is clear process to acknowledge
complaints and inform about the steps, information is available on our
website and provided to parents.
ACES employees will act in a manner that is professional, respectful and
in keeping with the values of the organization. Individuals who provide
feedback or submit a complaint will continue to receive quality service.
Service will never be negatively impacted or withdrawn as a
consequence of a complaint.
ACES has provided an order of contact for stakeholders concerns. Please
make every effort to contact the primary person in charge as it pertains
to your concern.
Revised September 2016
The Accelerated Schools
ACES (Accelerated Charter Elementary School)
Proceso de Quejas de las Partes Interesadas
ACES reconoce y promueve las opiniones de todas las partes interesadas
para dar forma e influir en los servicios y apoyos proporcionados como
parte de nuestro proceso de aseguramiento de calidad. Invitamos a las
aportaciones de todas las partes interesadas, incluyendo: los estudiantes,
miembros de la familia y los miembros de la comunidad acerca de la
organización, operaciones, empleados o la calidad de servicio.
Operamos bajo los principios de franqueza y accesibilidad, permitiendo
opciones flexibles para la consecución de una queja y un apoyo eficaz
para aquellos que lo deseen incluyendo a las personas que requieren que
la política se explique en una lengua o forma que sea adecuado a la
capacidad del individuo o con cualquier persona que actúe en su
nombre, recibirá ese apoyo. Con el fin de garantizar transparencia, que
es un proceso claro para reconocer las quejas e informar acerca de los
pasos, la información está disponible en nuestro sitio web y
proporcionada a los padres.
Los empleados de ACES actuarán de una manera que es profesional,
respetuosa y de acuerdo con los valores de la organización. Las personas
que proporcionan información o presentan una queja continuarán
recibiendo un servicio de calidad. Servicio nunca se verá afectado o
retirado como consecuencia de una denuncia.
ACES ha proporcionado una orden de contacto para las preocupaciones
de las partes interesadas. Por favor, haga todo lo posible para ponerse en
contacto con la persona principal responsable en lo que respecta a su
preocupación.
Revised September 2016
ACES 2016-2017 Order of Contact for Stakeholder Concerns*
Responsibility for ACES
Discipline
Attendance/Tardies
Parent Concerns/Complaints
Instruction
Discipline
Substitute Teachers
Special ED
504 Plans
SST/Intervention Process
Immigrant Coordinator
Homeless Liaison
Foster Youth Liaison
Supplies
Safety Plan/Emergencies
Safety Drills
Other
SPSA Completion
LCAP Completion
Consolidated Application
Federal Program Monitoring
Title III Accountability (includes EL)
LAUSD Site Visit
MCD Binder
Site Testing
SARC
*for complaints outside of regulatory scope of Uniform Complaint Procedure
1st contact
2nd contact
Patricia Del Castillo, Asst. Principal
Susan Raudry, Principal
Claudia Reyes, Office Manager
3rd contact
Quynh Tran, Information Systems Manager
Lenita Lugo, Director of Curriculum & Instruction
Eva Candelario, Administrative Coordinator
Michael Massa, Director of Special Education
Eva Candelario, Administrative Coordinator (Social-Emotional/Behavior)
Patricia Del Castillo, Asst. Principal (Academic Intervention)Susan Raudry, Principal
Lenita Lugo, Categorical Director
Michael Massa, Director of Special Education
General Information: Order of Contact
Raudry, Susan
Del Castillo, Patricia
Candelario, Eva
Reyes, Claudia
Lugo, Lenita
Massa, Michael
Title
TK-6 Principal
TK-6 Assistant Principal
Administrative Coordinator
Office Manager
Director of Curriculum & Instruction & Categoricals
Director of Special Education
Departments
Main Office
Student Health Services
Cafeteria
Facilities
Technology
Student Data
District Office
Human Resources
Business Services
Foundation
1st Contact
Jennifer Dusenbery, Food Services Director
Tom Nizetich, Director of Facilities
Cong Liu, Systems/Operations Manager
Quynh Tran, Information Systems Manager
1st Contact
Patty Rodriguez, Director of Human Resouces
Aya Chung, Senior Accountant
Johnathan Williams, Chief Executive Officer
323-846-6694
323-846-6694
323-846-6694
323-846-6694
323-235-6343 Ext. 2553
323-235-6343 Ext. 2542
2nd Contact
Andrew Robles: Cafeteria Manager
Jose Rojas, Facilities Maintenance Manager
Ajax Dominguez, Technology Assistant Manager
Cong Liu, Systems/Operations Manager
2nd Contact
David Borovay, Chief Financial Officer
3rd Contact
3rd Contact

Reclassification Period - The Accelerated Schools

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