Claims Kit - ProSight Specialty Insurance
Transcripción
Claims Kit - ProSight Specialty Insurance
WORKERS’ COMPENSATION Claims Kit Dear Customer, Thank you for choosing ProSight Specialty Insurance as your Workers’ Compensation Insurance carrier. We pride ourselves on providing excellent service and will do our very best to meet your Workers Compensation Claims needs. ProSight Specialty Insurance writes our Workers’ Compensation policies through our New York Marine and General Insurance Company underwriting company, which is the name you will see listed on your policy. ProSight has partnered with two leading Workers’ Compensation claims service providers, LWP Claims Solutions and Gallagher Bassett Services, to assist us in the administration of claims. To determine whether your claims will be handled by ProSight or one of our partners, please refer to the map included with this packet. Please make sure to include your Policy Number on all correspondence. For your convenience, the following documents can be found inside your claims kit: • • • • • • • Instructions on how to report a claim Claim Handling Map List of Claim office locations, mailing addresses, and claim contacts How to locate a Physician/Facility Pharmacy cards Links to your state’s Workers’ Compensation forms and Web Pages Blank forms to use when reporting a claim (California only) Please do not hesitate to contact us should you have any questions or concerns. Workers’ Compensation Claims Department ProSight Specialty Insurance 412 Mt. Kemble Avenue Morristown, NJ 07960 [email protected] Phone: 800-774-2755 Fax: 855-657-3534 Need to Report a Claim? By e-mail: [email protected] By phone: (800)-774-2755 Press ‘1’ to report a claim (Available anytime- days, nights & weekends) Press ‘2’ to inquire about a claim (Available 8:00am to 5:00pm EST) By fax: (800)-326-2864 By Mail: ProSight Specialty Insurance Claims Department 412 Mt. Kemble Avenue Suite 300C Morristown, NJ 07960 Additional Instructions: • If you are a Workers’ Compensation Policyholder you are eligible to participate in online reporting of your Workers’ Compensation Claims. (Registration is required for online reporting, see instructions below) Online: www.netclaim.net • To register for online reporting, please e-mail your request to [email protected] with your full name, company name, phone number, fax number, policy number and be sure to mention that you are a ProSight customer. • If you have any supporting documents (reports, bills, etc.) associated with a newly reported claim, please wait for the examiner’s contact information. Do not send these documents to the call center. EXPERIENCED PROFESSIONALS. INSIGHTFUL SOLUTIONS.SM Workers’ Compensation Claim Handling Washington Montana New Hampshire Vermont North Dakota Maine Minnesota Oregon South Dakota Idaho Nebraska Pennsylvania Iowa Illinois Utah Colorado California New York Kansas Indiana Ohio Oklahoma New Mexico New Jersey Delaware Maryland West VirginiaVirginia Missouri Kentucky Arizona Rhode Island Connecticut Michigan Wyoming Nevada Massachusetts Wisconsin North Carolina Tennessee South Carolina Arkansas Mississippi Alabama Georgia Texas Louisiana Alaska Hawaii ProSight Specialty Insurance Florida Gallagher Bassett Services LWP Claims Solutions Monopolistic Claims Handling Offices | ProSight Specialty Insurance Mailing Workers’ Compensation Claims Department ProSight Specialty Insurance 412 Mt. Kemble Avenue Morristown, NJ 07960 [email protected] Phone: 800-774-2755 Fax: 855-657-3534 Contacts WC Claims Manager: Melissa Kovacsy [email protected] Lost Time Adjuster: Patrick Gano [email protected] Medical Only Adjuster: Melinda Bullock [email protected] Alabama Arkansas California Colorado Connecticut Delaware DC Florida Georgia Illinois Indiana Iowa Kansas Kentucky Louisiana Maryland Massachusetts Michigan Minnesota Missippi Missouri Nebraska New Hampshire New Jersey New York North Carolina Pennsylvania Rhode Island South Carolina South Dakota Tennessee Utah Vermont Virginia West Virginia Wisconsin Claims Handling Offices | Alaska Mailing Wilton Adjustment Service, Inc. – 425 625 E. 34th Avenue, Suite 400 Anchorage, AK 99503 Phone: 907-276-3311 Fax: 907-276-7877 Contacts Branch Manager: Joanne Pride, x 3412 [email protected] Adjuster: McKenna Wentworth, x 3452 [email protected] Medical Only: Shea Loescher, x 3317 [email protected] Alaska Claims Handling Offices | Arizona Mailing Gallagher Bassett Services- 007 (Phoenix) PO Box 10849 Scottsdale, Arizona 85271 Phone: 480-586-9500 Fax: 480-443-8416 Toll Free: 800-231-3759 Contacts Branch Manager: Bruce Martin [email protected] Arizona Claims Handling Offices | California Mailing LWP Claims Solutions, Inc. P.O. Box 349016 Sacramento, CA 95834-9016 Toll Free: 1-800-565-5694 Phone: 916-609-3600 Fax: 408-725-0395 Contacts LaVonne Cianci Claims Supervisor California Claims Handling Offices | Hawaii Mailing Gallagher Bassett Services -162 900 Fort Street, Suite 420 Honolulu, HI 96813-4511 Phone: 808-532-7362 Fax: 808-545-5967 Toll Free: 877-492-9645 Contacts Nadine Kurihara-Nakasu, Branch Manager [email protected] Hawaii Claims Handling Offices | Idaho Mailing Gallagher Bassett Services – 193 720 East Park Blvd., Suite 125 Boise, ID 83712 Phone: 208/345-8090 Fax: 208/345-3996 Toll Free: 866/217-1192 Contacts Regina Pearson, Branch Manager [email protected] Idaho Claims Handling Offices | Maine Mailing Gallagher Bassett Services - 120 (Boston) 100 Grandview Road, Suite 406 Braintree, MA 02184 Phone: 781-849-9090 Fax: 781-849-8558 Toll Free: 800-307-5256 Contacts Lauri Lancaster, Branch Manager [email protected] Maine Claims Handling Offices | Montana Mailing Gallagher Bassett – 080 (Missoula) 2501 Catlin Street, Suite 200 Missoula, MT 59801 Phone: 855-335-7892 Fax: 406-721-2735 Contacts Regina Pearson 208-515-3835 [email protected] Montana Claims Handling Offices | Nevada Mailing Gallagher Bassett Services – 156 P.O. Box 70030 Las Vegas, NV 89170 Phone: 702-789-4500 Toll Free: 866-889-4755 Fax: 866-823-4130 Contacts Charles Rostad, Branch Manager [email protected] (UPS, Federal Express, etc) 2110 E. Flamingo Road, Suite 314 Las Vegas, NV 89119 Nevada Claims Handling Offices | New Mexico Mailing Gallagher Bassett Services - 046 2424 Louisiana NE, Suite 220 Albuquerque, NM 87110 Phone: 505-837-2180 Fax: 505-837-2187 Toll Free: 866-859-2180 Contacts Regina Pearson, Branch Manager [email protected] New Mexico Claims Handling Offices | Oklahoma Mailing Gallagher Bassett Services - 132 6303 Waterford Blvd., Suite 120 Oklahoma City, OK 73118 Phone: 405/843-7244 Fax: 405/843-8658 Toll Free: 800/943-7244 Contacts Stacy Goble, Branch Manager [email protected] Oklahoma Claims Handling Offices | Oregon Mailing Gallagher Bassett Services – 155 (Portland) 4550 Kruse Way, Suite 155 Lake Oswego, OR 97035 Phone: 503-675-6575 Fax: 503-675-6574 Toll Free: 877-800-3059 Contacts Eric Sorem, Branch Manager [email protected] Oregon Claims Handling Offices | Texas Mailing Gallagher Bassett Services - 025 (Dallas) 6404 International Parkway, Suite 2300 Plano, Texas 75093 Phone: 972-931-6277 Fax: 972-931-6256 Toll Free: 800-382-0166 Contacts Terry Tarter, Branch Manager [email protected] Texas Navigating the Coventry Medical Provider Directory Website Use this search tool to locate Medical Providers ONLY If your claims are administered by ProSight • Go to http://coventrywcs.com/client-tools/index.htm • Select the radial button for First Health Portal Login/Coventry login (GeoAcess Channeling Tools) • In the client ID field , type in “Sols” • A new page will appear, click on the link “Channeling Tools” • The next page will give you four options to choose from: • Address Search: This option is a radius search from a centralized address. • Name Search: Allows the user to look up a certain provider in the database by name or phone. • Region Search: This option allows the user to search in a specific region such as city, county, zip code, etc. • Quick Search: A search using a limited number of specialties for providers who provide initial treatment to a maximum radius of 35 miles around an address. Creates output to a custom Worksite Poster or Directory. • Worksite Posters: This option allows the user to make a Worksite Poster with the closest network providers while following all jurisdictional regulations and guidelines. ADDRESS SEARCH Begin by selecting the Network you wish to search. Enter your address. You must enter at least a valid ZIP Code or a City/State combination. At the bottom of the page you may choose: Provider Types, Specialties and/or distance. Once you click on “find providers” your results will be displayed. NAME SEARCH Use the Name Search tab if you already know a Provider’s name, group affiliation or phone REGION SEARCH Use this feature if you are searching for a provider in a specific area. QUICK SEARCH Use this tab if you are searching for ONLY one of the following: Family Practice, Internal Medicine, Occupational Medicine, Emergency Medicine and Occupational Medical Clinics within 35 miles of a specific address. WORKSITE POSTER (WSP) This page is used to create Worksite Posters or batches of Posters. For your convenience, you can upload your Locations and create your posters! Navigating LWP’s Kaiser Signature Medical Provider Lookup Website For Policyholders enrolled in the Kaiser Network, use this search tool to locate In-Network Medical Providers in California Only, excluding all other states • Go to www.lwpkaisersignaturempn.com • The next page will give you four options to choose from: • Select by Distance: This option is a radius search from a centralized address. • Select by Name: Allows the user to look up a certain provider in the database by name. • Regional Listing: This option allows the user to search in a specific region such as city, county, zip code, etc. • Statewide Directory: Enter your e-mail address to recive a statewide directoy of providers. • Panel Cards: This option allows the user to make a Panel Card once they have initiated a search for providers by using on of the methods listed above. SELECT BY DISTANCE Begin by selecting the Network you wish to search. Enter your address. You must enter at least a valid ZIP Code or a City/State combination. At the bottom of the page you may choose: Provider Types, Specialties and/or distance. Once you click on “find providers” your results will be displayed. SELECT BY NAME Use the Name Search tab if you already know a Provider’s name or group affiliation. REGIONAL LISTING Use this feature if you are searching for a provider in a specific area. STATEWIDE DIRECTORY Use this tab if you are searching for ONLY one of the following: Family Practice, Internal Medicine, Occupational Medicine, Emergency Medicine and Occupational Medical Clinics within 35 miles of a specific address. PANEL CARDS This page is used to create Panel Cards or batches of Panel Cards. For your convenience, you can choose providers from one of the three search methods and create a Panel Card for the providers closest to each of your locations. Navigating the Coventry Primary Medical Provider Directory Website Use this search tool to locate In-Network Medical Providers in California Only, excluding all other states • • Go to http://www.talispoint.com/cvty/mpnpri The next page will give you four options to choose from: • Address Search: This option is a radius search from a centralized address. • Name Search: Allows the user to look up a certain provider in the database by name or phone. • Region Search: This option allows the user to search in a specific region such as city, county, zip code, etc. • Quick Search: A search using a limited number of specialties for providers who provide initial treatment to a maximum radius of 35 miles around an address. Creates output to a custom Worksite Poster or Directory. • Worksite Posters: This option allows the user to make a Worksite Poster with the closest network providers while following all jurisdictional regulations and guidelines. ADDRESS SEARCH Begin by selecting the Network you wish to search. Enter your address. You must enter at least a valid ZIP Code or a City/State combination. At the bottom of the page you may choose: Provider Types, Specialties and/or distance. Once you click on “find providers” your results will be displayed. NAME SEARCH Use the Name Search tab if you already know a Provider’s name, group affiliation or phone REGION SEARCH Use this feature if you are searching for a provider in a specific area. QUICK SEARCH Use this tab if you are searching for ONLY one of the following: Family Practice, Internal Medicine, Occupational Medicine, Emergency Medicine and Occupational Medical Clinics within 35 miles of a specific address. WORKSITE POSTER (WSP) This page is used to create Worksite Posters or batches of Posters. For your convenience, you can upload your Locations and create your posters! Navigating the Coventry Medical Provider Directory Website Use this search tool to locate Medical Providers ONLY If your claims are administered by Gallagher Bassett • Go to www.firsthealth.com/welcome • Enter Login ID: GBMCS • A new page will appear, click on the link “Channeling Tools” • The next page will give you four options to choose from: • Address Search: This option is a radius search from a centralized address. • Name Search: Allows the user to look up a certain provider in the database by name or phone. • Region Search: This option allows the user to search in a specific region such as city, county, zip code, etc. • Quick Search: A search using a limited number of specialties for providers who provide initial treatment to a maximum radius of 35 miles around an address. Creates output to a custom Worksite Poster or Directory. • Worksite Posters: This option allows the user to make a Worksite Poster with the closest network providers while following all jurisdictional regulations and guidelines. ADDRESS SEARCH Begin by selecting the Network you wish to search. Enter your address. You must enter at least a valid ZIP Code or a City/State combination. At the bottom of the page you may choose: Provider Types, Specialties and/or distance. Once you click on “find providers” your results will be displayed. NAME SEARCH Use the Name Search tab if you already know a Provider’s name, group affiliation or phone REGION SEARCH Use this feature if you are searching for a provider in a specific area. QUICK SEARCH Use this tab if you are searching for ONLY one of the following: Family Practice, Internal Medicine, Occupational Medicine, Emergency Medicine and Occupational Medical Clinics within 35 miles of a specific address. WORKSITE POSTER (WSP) This page is used to create Worksite Posters or batches of Posters. For your convenience, you can upload your Locations and create your posters! Temporary Prescription Services ID For Claims Administered by ProSight Attached you will find a prescription form (also called a temporary pharmacy card) that must be given to each and every employee when there is an on the job injury. The employee needs to go to one of the pharmacies listed on the bottom of the form to get their Workers Compensation prescription(s) filled. They should follow the steps on the top of the form under the heading “Instructions to the Injured Worker.” It is a good idea to distribute these forms to your Supervisors, Team Leaders, and your Human Resources department so they are familiar with the form. Chances are they will receive the notices of injury and will likely be responsible for handing the form to the injured employee. They need to follow the steps under the heading “Instructions for the Company.” Progressive Medical, Inc. has been chosen to manage your workers' compensation prescription plan on behalf of your insurer or employer. Below is your First Fill® card that allows you to fill your initial workers’ compensation prescriptions at your local pharmacy at no extra cost to you. Questions? 888.908.6337 Instructions for the Company x Fill in the ID/Auth# per the First Fill card below along with the name, date of birth and gender. x Instruct the injured worker to take the First Fill card and their prescription to the pharmacy. x Report the claim to the appropriate insurance company/TPA. Note: If additional medications are required, the claims professional should contact Progressive Medical to use our Retail Drug Card program. If additional First Fill cards are needed or if you have any questions about the use of this program, please contact Progressive Medical at 888.908.MEDS and ask for the Pharmacy Services Coordinator. Questions? Instructions for the Injured Worker 888.908.6337 x Report your injury to the appropriate staff. x Below is a First Fill card that will allow you to obtain the “initial” prescriptions needed upon injury with no out-of-pocket expense. x A sample list of participating pharmacy chains that accept this First Fill card is on the back of this sheet. x Present your First Fill card and your prescription to the pharmacist. x This card is for a one time use to receive your medications per your company benefits. Use of this card is only for your workers’ compensation injury for which this claim was made. x If you have any questions, call Progressive Medical toll-free at 888.908.MEDS. Our Client Services Specialists are available 24-hours a day to take care of your needs. PLEASE NOTE: IF YOUR WORKERS’ COMPENSATION CLAIM IS ACCEPTED, YOU WILL RECEIVE A RETAIL DRUG CARD IN THE MAIL. PRESENT THAT CARD WHEN FILLING OTHER INJURYRELATED PRESCRIPTIONS. FIRST FILL® CARD BIN#: 888.908.MEDS Restat 600471 PCN: 7777 You may contact Progressive Medical for issues with your card, prior authorization or claim rejections, by calling 888.908.6337. Company Name: Prosight Specialty Insurance Group/Plan#: J013 Person Code: 00 (zero, zero) Pharmacist: If you experience any problems, please call 888.908.6337. ID/Auth#: SSN (9 digits, no dashes) Date (6 digits, no dashes) E.g. if the SSN is 000-00-0000 and today’s date is May 21, 2007, the ID/Auth# is 000000000052107. Injured Worker’s Name: Date of Birth: 250 Progressive Way Westerville, OH 43082 Gender: 800.777.3574 Disclaimer: It is important to note the issue will be determined by the claims department and the confirmation of this treatment/ service request is in no way intended as an endorsement of the treatment/service request, nor is it intended to interfere with the provider from his or her duty to adhere to any applicable practice standards. [email protected] www.progressive-medical.com Cuando una persona lesionada necesita medicamentos de inmediato, la opción con la tarjeta First Fill (Surtir primero) le permite autorizar estas recetas y ayudarle a recuperarse. ¿Preguntas? 888.908.6337 Instrucciones para la compañía x Anote el número de identificación/autorización en la tarjeta First Fill al verso junto con el nombre, la fecha de nacimiento y el sexo. x Indique al trabajador lesionado que lleve la tarjeta First Fill y su receta a la farmacia. x Reporte la reclamación a la aseguradora/TPA apropiada. Nota: Si se requiere recibir medicamentos adicionales continuamente, el profesional de reclamaciones debe ponerse en contacto con Progressive Medical para utilizar nuestro programa de Tarjeta de Medicamentos al por Menor. Si se necesitan tarjetas First Fill adicionales, o si tiene alguna pregunta sobre cómo usar este programa, llame a Progressive Medical al 888.908.MEDS y pida hablar con el Coordinador de Farmaceuta. ¿Preguntas? Instrucciones para el trabajador lesionado: 888.908.6337 x Reporte la lesión al personal apropiado. x En la parte inferior de este formulario aparece una tarjeta First Fill que le permitirá obtener los medicamentos “iniciales” necesarios para la lesión sin costo de su propio bolsillo. x A continuación se encuentra una lista de muestra de las cadenas de farmacias participantes que aceptan esta tarjeta First Fill. x Presente su tarjeta First Fill y su receta al farmacéutico. x Esta tarjeta sólo se puede usar una vez para recibir sus medicamentos de acuerdo con los beneficios de su compañía. Utilícela únicamente para la lesión que cubre el seguro de compensación a los trabajadores para la cual se presente el reclamo. x Si tiene alguna pregunta, llame gratis a Progressive Medical al 888.908.MEDS. Nuestros Especialistas de Servicios al Cliente están disponibles las 24 horas del día. NOTA: SI SE ACEPTA SU RECLAMO DE SEGURO DE COMPENSACIÓN A LOS TRABAJADORES, RECIBIRÁ POR CORREO UNA TARJETA DE FARMACIA AL POR MENOR. PRESENTE ESA TARJETA AL SURTIR RECETAS SUBSECUENTES RELACIONADAS CON EL TRABAJO. Sample Listing of Participating Pharmacies The below is a sampling of pharmacies that honor our program: Albertsons Safeway Meijer Pharmacy Walgreens K-Mart Tops Markets Longs Drug Stores Giant Eagle Pharmacy Publix Pharmacy Rite Aid Pharmacy Fred Meyer Medicine Shoppe Costco Winn Dixie Pharmacy CVS Pharmacy Discount Drug Mart Target Pharmacy Wal-Mart Pharmacy For additional pharmacies within your area call Progressive Medical’s Client Services department at 888.908.6337 or visit our website at www.progressive-medical.com. Go to Workers’ Compensation, Tools and Resources, Pharmacy Look-Up and enter your city, state or zip code and click on “Submit”. You will see a listing of pharmacies in your area. 250 Progressive Way Westerville, OH 43082 800.777.3574 [email protected] www.progressive-medical.com Temporary Prescription Services ID California Only Attached you will find a prescription form (also called a temporary pharmacy card) that must be given to each and every employee when there is an on the job injury. The employee needs to go to one of the pharmacies listed on the bottom of the form to get their Workers Compensation prescription(s) filled. They should follow the steps on the top of the form under the heading “Injured Party.” It is a good idea to distribute these forms to your Supervisors, Team Leaders, and your Human Resources department so they are familiar with the form. Chances are they will receive the notices of injury and will likely be responsible for handing the form to the injured employee. They need to follow the steps under the heading “Instructions for Company.” Prescription Authorization LWP Claims Solutions, Inc/Workers’ Compensation LWP Claims Solutions, Inc. and Progressive Medical, Inc. have joined together to provide your eligible injured parties with a First Fill® prescription medication card program. At the bottom of this form is a First Fill® medication card that enables injured parties to obtain the “initial” prescription(s) needed upon injury, with little to no out–of–pocket expense. Instructions for Company to use this First Fill® card: x Injury occurs and a report of injury is made to the appropriate personnel. x Fill in the eligible injured party’s name, social security number, employer, date of birth, gender and date of injury on the form below. x After explaining the instructions for this card, please give the eligible injured party this document. x Instruct the eligible injured party to take the First Fill® card and their prescription to the pharmacy. x Report the claim to the appropriate insurance company/TPA. x The pharmacist fills the medication; the bill is processed and sent to Progressive Medical. x The First Fill® card is available for a one time use. **Please note: If additional, ongoing medication is required, the claims handler should contact Progressive Medical to utilize our Retail Medication Card Program. Injured Party: At the bottom of this form is a First Fill® Card that will enable you to obtain the “initial” prescription(s) needed upon injury with little to no out-of-pocket expense. A sample list of “Participating Pharmacy Chains” that accept this First Fill® card is also included below. This card is for a one time use to receive your medication(s) per your employer/insurance company. Use of this card is restricted to your allowed condition. To receive this benefit, present this card to a participating pharmacy along with your prescription from your Doctor. If you have any questions, call Progressive Medical, toll free, at 1-888-909-MEDS. Out Client Service Specialists are available 24-hours a day to take care of your needs. **Please note: If your claim is accepted, you will receive a retail pharmacy card in the mail. Present that card when filling subsequent related prescriptions. Participating Pharmacies: Brooks Pharmacy Harris Teeter Pharmacy Rite Aid Pharmacy CVS Pharmacy Kmart Pharmacy Walgreens Pharmacy Eckerd Pharmacy Kroger Pharmacy Wal-Mart Pharmacy Giant Eagle Pharmacy Longs Drugs Winn Dixie Pharmacy For additional pharmacies in your area, please visit www.progressive-medical.com. Select the Total Pharmacy Management option, then select the Pharmacy Locator. Enter your City, State, or Zip Code and click the locator button. You will see a listing of all participating pharmacies within your specified area. Instructions for Pharmacist: LWP Claims Solutions, Inc. participates with Progressive Medical in an online pharmacy benefit program. This form is valid for Workers’ Compensation prescriptions only. Please transmit all claims online to Progressive Medical: Bin #: 600471 Process Control #: 7777 Group #: A290 __________ For all other questions call toll-free the Progressive Medical Pharmacy Help Desk at 1-888-908-6337. Injured Worker Information: Name of Eligible Injured Party: ________________________________________________ ID/Auth # ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ (Combination of Social Security Number – 9 digits, no dashes, and today’s date/date of injury – 6 digits, no dashes; ie., Social Security Number of 123-45-6789 and Date of Injury July 17, 2006 would be the ID# 123456789071706 ) Date of Birth: __________________ Gender: ________ Employer: ______________________________________________ 12 27 07 First Fill Autorización de medicamentos recetados LWP Claims Solutions, Inc/Compensación del seguro obrero LWP Claims Solutions, Inc. y Progressive Medical, Inc. se han unido para proporcionar a las personas lesionadas que califican un programa de tarjeta de medicamentos recetados “First Fill®”. A pie de página figura una tarjeta de medicamentos First Fill® que permite a las personas lesionadas obtener la receta o recetas “iniciales” necesarias después de sufrir una lesión sin gastos de su propio bolsillo o con muy pocos gastos. Instrucciones para que la Compañía use esta tarjeta First Fill®: x Se produce una lesión y se notifica dicha lesión al miembro del personal correspondiente. x Se llena el nombre de la persona lesionada que califica, su número de seguro social, empleador, fecha de nacimiento, sexo y fecha de la lesión. x Después de explicar las instrucciones referentes a esta tarjeta, se da este documento a la persona lesionada que califica. x Se indica a la persona lesionada que califica que lleve la tarjeta First Fill® y la receta a la farmacia. x Se notifica la reclamación a la compañía de seguros o TPA (administrador de terceros) correspondiente. x El farmacéutico surte la receta, se procesa la factura y se envía a Progressive Medical. x La tarjeta First Fill® está disponible para usarse sólo una vez. **Nota: Si se requieren más medicamentos para continuar el tratamiento, el encargado de las reclamaciones debe comunicarse con Progressive Medical para utilizar nuestro Programa de Tarjeta para Medicamentos al Por Menor. Persona lesionada: A pie de página figura una tarjeta First Fill® que le permitirá obtener la receta o recetas “iniciales” necesarias después de sufrir una lesión sin gastos de su propio bolsillo o con muy pocos gastos. Se incluye más adelante una lista de las “Cadenas farmacéuticas participantes” que aceptan esta tarjeta First Fill®. Esta tarjeta es para usarse una vez con el fin de recibir el medicamento o medicamentos según su empleador/compañía de seguros El uso de esta tarjeta se limita a la lesión/problema médico permitido. Para recibir este beneficio, presente esta tarjeta en una farmacia participante junto con la receta de su médico. Si tiene alguna pregunta, llame gratis a Progressive Medical al 1-888-909-MEDS. Nuestros especialistas en servicio al cliente se encuentran a su disposición las 24 horas del día para atender sus necesidades. **Nota: Si se acepta su reclamación, recibirá por correo una tarjeta para farmacias minoristas. Presente esa tarjeta al surtir recetas posteriores relacionadas. Farmacias participantes: Brooks Pharmacy Harris Teeter Pharmacy Rite Aid Pharmacy CVS Pharmacy Kmart Pharmacy Walgreens Pharmacy Eckerd Pharmacy Kroger Pharmacy Wal-Mart Pharmacy Giant Eagle Pharmacy Longs Drugs Winn Dixie Pharmacy Si desea conocer otras farmacias en su área, visite www.progressive-medical.com. Seleccione la opción Total Pharmacy Management (Gestión total de farmacias) y, seguidamente, seleccione Pharmacy Locator (Localizador de farmacias). Introduzca su ciudad, estado o código postal y haga clic en el botón del localizador. Verá una lista de todas las farmacias participantes en un área específica. Instructions for Pharmacist: LWP Claims Solutions, Inc. participates with Progressive Medical in an online pharmacy benefit program. This form is valid for Workers’ Compensation prescriptions only. Please transmit all claims online to Progressive Medical: Bin #: 600471 Process Control #: 7777 Group #: A290 For all other questions call toll-free the Progressive Medical Pharmacy Help Desk at 1-888-908-6337. Información sobre el trabajador lesionado: Nombre de la persona lesionada que califica: ________________________________________________ No. de ID/Autorización ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ [Combinación del número de seguro social (9 dígitos, sin guiones) y la fecha de hoy/fecha de la lesión (6 dígitos, sin guiones); por ejemplo, el número de seguro social 123-45-6789 y la fecha de lesión del 17 de julio de 2006 daría el número de ID 123456789071706]. Fecha de nacimiento: __________________ Sexo: ________ Empleador: ______________________________________________ Temporary Prescription Services ID For Claims Administered by Gallagher Bassett Attached you will find a prescription form (also called a temporary pharmacy card) that must be given to each and every employee when there is an on the job injury. Employees simply call the First Script number to locate a local pharmacy where they can get their Workers Compensation prescription(s) filled. It is a good idea to distribute these forms to your Supervisors, Team Leaders, and your Human Resources department so they are familiar with the form. Chances are they will receive the notices of injury and will likely be responsible for handing the form to the injured employee. PRESCRIPTION PROGRAM FOR WORK-RELATED INJURIES Welcome to First Script, a pharmacy benefit program designed exclusively for ProSight Specialty in partnership with Gallagher Bassett Services, Inc. for your workplace injury. Injured Worker No Cost STEP 1 Complete the information requested in the bottom portion below. STEP 2 Present this form to your pharmacist along with the prescriptions for your work-related injury. No Delay First Script is available at over 67,000 pharmacies nationwide. To locate a nearby pharmacy, please call First Script Customer Service at 1-866-445-7344. Feel Better Faster Please note that First Script is valid only for medications prescribed to treat your compensable work-related injury. You or your group health insurer, are financially responsible for any other prescriptions. The workers’ compensation carrier will determine the compensability of the claim. Pharmacy Instructions The injured worker’s employer participates in First Script, a pharmacy benefit program administered by Medco. Call the First Script Help Desk, 24 hours a day, 7 days a week, at 1-866-445-7344. If the Member ID number is not listed on this form, please provide the claimant information indicated below to receive the Member ID #. Please note the ID number on the form and return to injured worker. First Script claims are submitted electronically and electronic approval of the claim will be returned. Pharmacy: You will not be required to submit any paperwork for this claim and payment is guaranteed for all electronically accepted claims. Pharmacy: At the request of the workers' compensation carrier for this customer, please use the following information to process all workers' compensation prescriptions online. Name: ____________________________________ SSN: _______-_____-________ RX PROGRAM ADMINISTERED BY: MEDCO Date of birth: _____/_____/_____ GROUP NUMBER: FSNCVTY State where injury occurred: ___________________ BIN NUMBER: 610014 Date of injury: _____/_____/_____ Client #: 005174 Member ID: ________________________________ Employer Name: ProSight Specialty (Member ID # is generated at time of enrollment) (Above information to be completed by injured worker or supervisor) Programa de Beneficio Farmacéutico Para Accidentes Laborales Bienvenido a First Script, un programa diseñado exclusivamente para ProSight Specialty en asociación con Gallagher Bassett Services, Inc. para su lesión relacionada con su trabajo. Empleado Lastimado Ningún Costo Paso #1 Complete la información requerida en el formulario de la parte inferior. Paso #2 Presente esta forma a su farmacéutico con su receta relacionada a su accidente o lesión. Sin Tardanza/ Sin Demora First Script esta disponible en más de 67,000 farmacias en todo el país. Para localizar una farmacia cerca de usted, favor de llamar al departamento de servicios de First Script al 1-866-445-7344. Siéntase Mejor Mas Rápido First Script es solo valido para medicinas recetadas en el tratamiento de su lesión que sea directamente relacionada o por causa de su trabajo. Usted o su grupo de seguro medico son responsables por cualquier otra receta. El seguro de compensación de su trabajo determinará la compensación de su caso. Pharmacy Instructions The injured worker’s employer participates in First Script, a pharmacy benefit program administered by Medco. Call the First Script Help Desk, 24 hours a day, 7 days a week, at 1-866-445-7344. If the Member ID number is not listed on this form, please provide the claimant information indicated below to receive the Member ID #. Please note the ID number on the form and return to injured worker. First Script claims are submitted electronically and electronic approval of the claim will be returned. Pharmacy: You will not be required to submit any paperwork for this claim and payment is guaranteed for all electronically accepted claims. Pharmacy: At the request of the workers' compensation carrier for this customer, please use the following information to process all workers' compensation prescriptions online. Name: ____________________________________ SSN: _______-_____-________ RX PROGRAM ADMINISTERED BY: MEDCO Date of birth: _____/_____/_____ GROUP NUMBER: FSNCVTY State where injury occurred: ___________________ BIN NUMBER: 610014 Date of injury: _____/_____/_____ Client #: 005174 Member ID: ________________________________ (Member ID # is generated at time of enrollment) (Above information to be completed by injured worker or supervisor) Employer Name: ProSight Specialty Dear Policyholder: For your convenience, we have included the following website addresses to your state’s Workers’ Compensation web page. From the links below, you can access any forms that you might need when submitting a Workers’ Compensation claim. Alabama http://dir.alabama.gov Kentucky http://www.labor.ky.gov/ North Dakota http://www.workforcesafety.com/ Alaska http://www.labor.alaska.gov/wc/ Louisiana http://www.laworks.net/ Ohio http://www.ohiobwc.com/ Arizona http://www.ica.state.az.us/ Maine http://www.maine.gov/wcb/ Oklahoma http://www.owcc.state.ok.us/ Arkansas http://www.awcc.state.ar.us/ Maryland http://www.wcc.state.md.us/ Oregon http://www.cbs.state.or.us/wcd/ California http://www.dir.ca.gov/dwc/ Massachusetts http://www.state.ma.us/wcac/ Pennsylvania http://www.portal.state.pa.us Colorado http://www.colorado.gov/ Michigan http://www.michigan.gov/wca Rhode Island http://www.dlt.ri.gov/wc/ Connecticut http://wcc.state.ct.us/ Minnesota http://www.doli.state.mn.us/ South Carolina Delaware http://www.delawareworks.com/ Mississippi http://www.mwcc.state.ms.us/ South Dakota http://dlr.sd.gov/workerscomp/ DC http://www.does.dc.gov/does/ Missouri http://labor.mo.gov/ Tennessee http://www.tn.gov/labor-wfd/ Florida http://www.myfloridacfo.com/wc Montana http://erd.dli.mt.gov/ Texas http://www.tdi.state.tx.us/forms/ Georgia http://sbwc.georgia.gov/portal/ Nebraska http://www.wcc.ne.gov Utah http://www.laborcommission.utah.gov/ Hawaii http://hawaii.gov/labor/rs/ Nevada http://dirweb.state.nv.us/WCS/wcs.htm Vermont http://www.labor.vermont.gov/ Idaho http://www.iic.idaho.gov/ New Hampshire http://www.labor.state.nh.us/ Virginia http://www.vwc.state.va.us/portal/ Illinois http://www.iwcc.il.gov/ New Jersey http://lwd.state.nj.us/labor/wc/wc_index.html Washington http://www.lni.wa.gov/ Indiana http://www.in.gov/wcb/ New Mexico http://www.workerscomp.state.nm.us/ West Virginia http://www.wvinsurance.gov/ Iowa http://www.iowaworkforce.org New York www.wcb.state.ny.us Wisconsin http://dwd.wisconsin.gov/wc/ Kansas http://www.dol.ks.gov/wc/about.html North Carolina http://www.ic.nc.gov/forms.html Wyoming http://doe.wyo.gov/aboutus/ http://www.wcc.sc.gov/Pages/default.aspx California State Reporting Forms Reporting Forms for all other states can be obtained by accessing your state’s Workers’ Compensation website (see previous page) State of California Please complete in triplicate (type if possible) Mail two copies to: EMPLOYER'S REPORT OF OCCUPATIONAL INJURY OR ILLNESS OSHA CASE NO. FATALITY Any person who makes or causes to be made any knowingly false or fraudulent material statement or material representation for the purpose of obtaining or denying workers compensation benefits or payments is guilty of a felony. California law requires employers to report within five days of knowledge every occupational injury or illness which results in lost time beyond the date of the incident OR requires medical treatment beyond first aid. If an employee subsequently dies as a result of a previously reported injury or illness, the employer must file within five days of knowledge an amended report indicating death. In addition, every serious injury, illness, or death must be reported immediately by telephone or telegraph to the nearest office of the California Division of Occupational Safety and Health. 1. FIRM NAME Ia. Policy Number Please do not use this column 2. MAILING ADDRESS: (Number, Street, City, Zip) E M P L 3. LOCATION if different from Mailing Address (Number, Street, City and Zip) O Y E 4. NATURE OF BUSINESS; e.g.. Painting contractor, wholesale grocer, sawmill, hotel, etc. R 6. TYPE OF EMPLOYER: Private County State 7. DATE OF INJURY / ONSET OF ILLNESS 8. TIME INJURY/ILLNESS OCCURRED (mm/dd/yy) CASE NUMBER 3a. Location Code OWNERSHIP 5. State unemployment insurance acct.no City School District AM INDUSTRY Other Gov't, Specify: 10. IF EMPLOYEE DIED, DATE OF DEATH (mm/dd/yy) 9. TIME EMPLOYEE BEGAN WORK PM AM 1 1. UNABLE TO WORK FOR AT LEAST ONE 12. DATE LAST WORKED (mm/dd/yy) FULL DAY AFTER DATE OF INJURY? Yes 2a. Phone Number OCCUPATION PM 13. DATE RETURNED TO WORK (mm/dd/yy) 14. IF STILL OFF WORK, CHECK THIS BOX: No 15. PAID FULL DAYS WAGES FOR DATE OF 16. SALARY BEING CONTINUED? NJURY OR LAST Yes No DAY WORKED? Yes No 17. DATE OF EMPLOYER'S KNOWLEDGE /NOTICE OF 18. DATE EMPLOYEE WAS PROVIDED CLAIM FORM FORM (mm/dd/yy) INJURY/ILLNESS (mm/dd/yy) SEX 19. SPECIFIC INJURY/ILLNESS AND PART OF BODY AFFECTED, MEDICAL DIAGNOSIS if available, e.g.. Second degree burns on right arm, tendonitis on left elbow, lead poisoning I N 20. LOCATION WHERE EVENT OR EXPOSURE OCCURRED (Number, Street, City, Zip) 20a. COUNTY J U R Y 22. DEPARTMENT WHERE EVENT OR EXPOSURE OCCURRED, e.g.. Shipping department, machine shop. AGE 21. ON EMPLOYER'S PREMISES? Yes DAILY HOURS No 23. Other Workers injured or ill in this event? Yes No DAYS PER WEEK 24. EQUIPMENT, MATERIALS AND CHEMICALS THE EMPLOYEE WAS USING WHEN EVENT OR EXPOSURE OCCURRED, e.g.. Acetylene, welding torch, farm tractor, scaffold O R WEEKLY HOURS 25. SPECIFIC ACTIVITY THE EMPLOYEE WAS PERFORMING WHEN EVENT OR EXPOSURE OCCURRED, e.g.. Welding seams of metal forms, loading boxes onto truck. I L L 26. HOW INJURY/ILLNESS OCCURRED. DESCRIBE SEQUENCE OF EVENTS. SPECIFY OBJECT OR EXPOSURE WHICH DIRECTLY PRODUCED THE INJURYIILLNESS, e.g.. Worker stepped back to inspect work N and slipped on scrap material. As he fell, he brushed against fresh weld, and burned right hand. USE SEPARATE SHEET IF NECESSARY E S S 27. Name and address of physician (number, street, city, zip) 28. Hospitalized as an inpatient overnight? No 27a. Phone Number Yes If yes then, name and address of hospital (number, street, city, zip) WEEKLY WAGE COUNTY NATURE OF INJURY 28a. Phone Number PART OF BODY 29. Employee treated in emergency room? Yes No ATTENTION This form contains information relating to employee health and must be used in a manner that protects the confidentiality of employees to the extent possible while the information is being used for occupational safety and health purposes. See CCR Title 8 14300.29 (b)(6)-(10) & 14300.35(b)(2)(E)2. SOURCE Note: Shaded boxes indicate confidential employee information as listed in CCR Title 8 14300.35(b)(2)(E)2*. 30. EMPLOYEE NAME 32. DATE OF BIRTH (mm/dd/yy) 31. SOCIAL SECURITY NUMBER EVENT 33. HOME ADDRESS (Number, Street, City,Zip) E M P 35. OCCUPATION (Regular job title, NO initials, abbreviations or numbers) L 34. SEX O Male Female Y 37a. EMPLOYMENT STATUS 37. EMPLOYEE USUALLY WORKS E regular, full-time E total weekly hours days per week, hours per day, temporary SECONDARY SOURCE 36. DATE OF HIRE (mm/dd/yy) part-time 37b. UNDER WHAT CLASS CODE OF YOUR POLICY WHERE WAGES ASSIGNED seasonal EXTENT OF INJURY 39. OTHER PAYMENTS NOT REPORTED AS WAGESISALARY (e.g. tips, meals, overtime, bonuses, etc.)? 38. GROSS WAGES/SALARY $ Completed By (type or print) 33a. PHONE NUMBER per Signature & Title Yes No Date (mm/dd/yy) • Confidential information may be disclosed only to the employee, former employee, or their personal representative (CCR Title 8 14300.35), to others for the purpose of processing a workers' compensation or other insurance . state and claim; and under certain circumstances to a public health or law enforcement agency or to a consultant hired by the employer (CCR Title 8 14300.30). CCR Title 8 14300.40 requires provision upon request to certain federal workplace safety agencies. FORM 5020 (Rev7) June 2002 FILING OF THIS FORM IS NOT AN ADMISSION OF LIABILITY State of California Department of Industrial Relations DIVISION OF WORKERS’ COMPENSATION Estado de California Departamento de Relaciones Industriales DIVISION DE COMPENSACIÓN AL TRABAJADOR WORKERS’ COMPENSATION CLAIM FORM (DWC 1) Employee: Complete the “Employee” section and give the form to your employer. Keep a copy and mark it “Employee’s Temporary Receipt” until you receive the signed and dated copy from your em ployer. You may call the Division of Workers’ Compensation and hear recorded information at (800) 736-7401. An explanation of workers' compensation benefits is included as the cover sheet of this form. You should also have received a pamphlet from your employer describing workers’ compensation benefits and the procedures to obtain them. Any person who makes or causes to be made any knowingly false or fraudulent material statement or material representation for the purpose of obtaining or denying workers’ compensation benefits or payments is guilty of a felony. Employee—complete this section and see note above PETITION DEL EMPLEADO PARA DE COMPENSACIÓN DEL TRABAJADOR (DWC 1) Empleado: Complete la sección “Empleado” y entregue la forma a su empleador. Quédese con la copia designada “Recibo Temporal del Empleado” hasta que Ud. reciba la copia firmada y fechada de su empleador. Ud. puede llamar a la Division de Compensación al Trabajador al (800) 7367401 para oir información gravada. En la hoja cubierta de esta forma esta la explicatión de los beneficios de compensación al trabajador. Ud. también debería haber recibido de su empleador un folleto describiendo los benficios de compensación al trabajador lesionado y los procedimientos para obtenerlos. Toda aquella persona que a propósito haga o cause que se produzca cualquier declaración o representación material falsa o fraudulenta con el fin de obtener o negar beneficios o pagos de compensación a trabajadores lesionados es culpable de un crimen mayor “felonia”. Empleado—complete esta sección y note la notación arriba. 1. Name. Nombre. _____________________________________________Today’s Date. Fecha de Hoy. 2. Home Address. Dirección Residencial. _______________________________________________________________________________________ 3. City. Ciudad. _______________________________________ State. Estado. __________________ 4. Date of Injury. Fecha de la lesión (accidente). ________________________ Time of Injury. Hora en que ocurrió. _________a.m. ________p.m. 5. Address and description of where injury happened. Dirección/lugar dónde occurió el accidente. _________________________________________ ___________________________________ Zip. Código Postal. ___________________ _______________________________________________________________________________________________________________________ 6. Describe injury and part of body affected. Describa la lesión y parte del cuerpo afectada. _______________________________________________ _______________________________________________________________________________________________________________________ 7. Social Security Number. Número de Seguro Social del Empleado. 8. Signature of employee. Firma del empleado. _______________________________________________________________ _________________________________________________________________________________ Employer—complete this section and see note below. Empleador—complete esta sección y note la notación abajo. 9. Name of employer. Nombre del empleador. ___________________________________________________________________________________ 10. Address. Dirección. _____________________________________________________________________________________________________ 11. Date employer first knew of injury. Fecha en que el empleador supo por primera vez de la lesión o accidente. _____________________________ 12. Date claim form was provided to employee. Fecha en que se le entregó al empleado la petición. _________________________________________ 13. Date employer received claim form. Fecha en que el empleado devolvió la petición al empleador. _______________________________________ 14. Name and address of insurance carrier or adjusting agency. Nombre y dirección de la compañía de seguros o agencia adminstradora de seguros. _______________________________________________________________________________________________________________________ 15. Insurance Policy Number. El número de la póliza de Seguro. _____________________________________________________________________ 16. Signature of employer representative. Firma del representante del empleador. _______________________________________________________ 17. Title. Título. _____________________________________ 18. Telephone. Teléfono. _______________________________________________ Employer: You are required to date this form and provide copies to your insurer or claims administrator and to the employee, dependent or representative who filed the claim within one working day of receipt of the form from the employee. Empleador: Se requiere que Ud. feche esta forma y que provéa copias a su compañía de seguros, administrador de reclamos, o dependiente/representante de reclamos y al empleado que hayan presentado esta petición dentro del plazo de un día hábil desde el momento de haber sido recibida la forma del empleado. SIGNING THIS FORM IS NOT AN ADMISSION OF LIABILITY EL FIRMAR ESTA FORMA NO SIGNIFICA ADMISION DE RESPONSABILIDAD ❑ Employer copy/Copia del Empleador 6/10 Rev. ❑ Employee copy/ Copia del Empleado ❑ Claims Administrator/Administrador de Reclamos ❑ Temporary Receipt/Recibo del Empleado