at your service
Transcripción
at your service
anaheim public utilities at your service May / June 2011 Disaster PREPAREDNESS FOR YOUR HOME Recent earthquakes and tsunamis around the world may have prompted you and your family to start thinking about what to do to be prepared. Protect your family and yourself by having an emergency preparedness kit that will hold you over for at least three days. Take precautions to secure large furniture and items that may slide off of shelves in an earthquake. Over 50% of the injuries that occurred in the 1994 Northridge earthquake resulted from falling items. Visit www.shakeout.org for information on protecting your home and family before, during and after an earthquake. Download lists from www.readyoc. org of what to pack in a preparedness kit and what should be in a “Go Bag” if you have to evacuate your home suddenly. For more information, or to learn about training classes available, please visit our website at anaheim.net/prepare. Free fruit and shade trees TreePower Program - Get up to six free trees from TreePower. We’ll send a specialist to your home to help you choose the best trees from more than 40 available species, including a citrus or avocado tree. If you have not yet received your free fruit tree, apply now! Return this coupon with your bill or call 714-491-TREE (8733) NAME STREET ADDRESS ZIP CODE PHONE NUMBER E-MAIL ADDRESS Please Check One: Home School Nonprofit/Religious Institution Business Fruit trees are for single-family homes only. Other Limit one per household. Anaheim’s Suggested Irrigation Schedule While California’s drought may be over, using water efficiently needs to be a permanent way of life for our residents and businesses. Below are some quick tips to minimize water waste outside: • Limit outdoor watering between 9 a.m. and 5 p.m. • Water no more than every other day to maximize your water use • Consider spreading mulch to minimize evaporation • Install weather-based irrigation controllers for your landscaping • Follow the chart below if you do not have an irrigation controller MONTH LAWNS TREE/SHRUB/GROUNDCOVER May 3 days, 15 minutes daily 3 days, 6-9 minutes daily June 3 days, 15 minutes daily 3 days, 6-9 minutes daily July 4 days, 15-18 minutes daily 4 days, 9-12 minutes daily August 4 days, 15-18 minutes daily 4 days, 9-12 minutes daily September 4 days, 15-18 minutes daily 4 days, 9-12 minutes daily Total time using multiple cycles. For information about our irrigation controller rebates or other water conservation programs, call 311 from any Anaheim-based landline or 714.765.4311 from your cell phone. ÁRBOLES DE FRUTA Y DE SOMBRA GRATIS TreePower Program - Obtenga hasta seis árboles gratis del Programa TreePower. Le enviaremos un especialista a su casa para ayudarle a escoger los mejores árboles dentro de más de 40 variedades disponibles, incluyendo un árbol cítrico o un árbol de aguacate. Si aun no ha recibido su árbol frutal gratis, por favor aplique ahora. Devuelva este cupón con su factura de pago o llame al 714.491.TREE (8733) NOMBRE DIRECCIóNCÓDIGO POSTAL NUMERO DE TELéfONO Por favor marque uno: Casa Escuela DIRECCIóN DE CORREO ELECTRóNICO Negocio Institución religiosa sin lucros Otro Los árboles cítricos son solamente para hogares unifamiliares. Un árbol por cada casa. We work For YOu Each year, thousands of new bills are introduced as part of the federal and state legislative process, and many of these bills have the potential to impact Anaheim Public Utilities operations and our rates. We want you to know that Anaheim Public Utilities is in your corner, working for you. In the face of rapidly-shifting legislation, Anaheim Public Utilities takes a proactive approach towards ensuring that legislators are aware of the financial impact that their bills may have on our ratepayers. Our customers are both are shareholders and our ratepayers, so our primary focus is to provide services that maximize customer benefits and minimize rate impacts. Drowning Prevention With the warmer weather approaching, many residents are probably getting ready to take a dip in the pool. Now is the time to increase our efforts and awareness in the prevention of childhood drownings. It is important to remember that drowning is the leading cause of unintentional death for children under the age of five and usually occurs quickly and silently, often in a matter of seconds, without warning. The majority of drowning incidents occur in residential swimming pools and open water sites, but children can drown in as little as one inch of water and are at risk of drowning in wading pools, bathtubs, buckets, diaper pails, toilets, spas, and hot tubs. Remember, drowning is 100% preventable. Below are some pool safety tips: The ABC’s of Pool Safety A = Adult Supervision • Assign an adult to supervise children in and around the swimming pool and spa. This is needed whether there is one parent or guardian present or numerous adults present such as during a family event or party. • Floaties or other inflatable flotation devices are not life jackets and should never be substituted for adult supervision. B = Barriers • Have a fence enclosure that isolates your swimming pool and spa from the home, play areas, front and side yards and the neighbor’s yard. • Make sure all gates in the isolation fence are self-closing and self-latching. C = Classes • Learn how to perform Cardiopulmonary Resuscitation (CPR). • Enroll your child in swimming lessons. For more information contact the Anaheim Fire Department Community Relations Section at 714.765.4000 Save the date September 17 October 7 FREE Solar Energy Basics Workshop (residential customers) Public Power Day (all customers welcome) • 9 a.m. – noon • Anaheim West Tower, 2nd Floor • 9 a.m. – 3 p.m. • Downtown Anaheim Farmer’s Market • RSVP by September 5 Contact: 714.765.4182 or [email protected] Contact: 714.765.4252 tor [email protected] Power Content Label The power we supply to you comes from a variety of electric generating resources. This diversified power mix enables us to keep rates low and service reliable, should an outage occur or any particular resource experience an upswing in price. As required by California State Law, the Power Content Label shows our projected power supply mix for 2010, as well as California’s overall 2008 mix. If you would like to know more, please contact us at 714.765.4497. Anaheim Public Utilities has an aggressive plan to increase renewable resources in our power mix. We remain committed to supporting environmentally-sound energy generation. To learn more about our commitment to renewable power, visit anaheim.net/utilities. ENERGY RESOURCES Eligible Renewable 2010 ANAHEIM POWER MIX* (projected) 2008 CA POWER MIX** (for comparison) 11% 2% -Biomass and waste 2% <1% -Geothermal 5% 1% -Small hydroelectric <1% 0% -Solar <1% <1% -Wind 3% 1% 62% 33% 3% 18% 24% 42% 0% 5% Coal Large Hydroelectric Natural Gas Nuclear Other 0% 0% total 100% 100% *90% of Anaheim Public Utilities’ power mix is specifically purchased from individual suppliers. The remaining power is purchased from nonspecific sources and is assumed to consist of the 2008 California Power Mix. **Percentages are estimated annually by the California Energy Commission, based on electricity sold to California consumers during the previous year. For specific information about this electricity product, contact Anaheim Public Utilities. For general information about the Power Content Label, contact the California Energy Commission at 800.555.7794 or www.energy.ca.gov/consumer. To request this information in an alternative format, please call 714.765.5424, TTY 714.765.5125. The City prohibits discrimination on the basis of race, color, or national origin in programs, services, and activities. Para adquirir esta información en un formato alternativo, por favor llame al 714.765.5424, TTY 714.765.5125. La Ciudad prohíbe la discriminación en base de raza, religión color, u origen nacional en los programas, servicios y actividades. ¡Dé un Regalo de Luz! Qué mejor manera de ayudar a un ser querido o a un amigo durante estos tiempos difíciles que hacer un pago para ayudarle con la factura de la municipalidad. Usted puede pagar cualquier cantidad que desee y le proveeremos un vale de su donativo para que se lo dé a la persona que eligió o si desea lo enviaremos por correo si usted desea que la donación sea anónima. Para hacer un pago, usted necesitará nombre y dirección del recipiente. Llámenos con su tarjeta de crédito y podemos hacerlo directamente por teléfono, o puede venir a nuestra oficina con dinero en efectivo. Para más información, llame al 714.765.3300. ¡Usted tiene el poder de cambiarse a energía verde! ¿Está usted listo para hacer de Anaheim un lugar más limpio, más verde para vivir? ¿Tratar de ser responsable y reducir su huella del carbón? Ahora Anaheim Public Utilities está ofreciendo una manera fácil de “poner sus dos centavos”, con el Programa de Energía Verde. Ahora tiene mucho más opciones que antes: ¡elija energía verde para todas o parte de sus necesidades! Es fácil y rápido - simplemente inscríbase una vez, y comience a ser la diferencia cada vez que pague su cuenta. Usted selecciona su nivel de contribución- el 25%, el 50%, o 100% del uso de su electricidad - y 2¢ adicionales por kilovatio (KVH) será agregado al porcentaje de su cuenta que usted elija. Estos fondos van hacia la compra de energía solar, de viento, geotérmico, hidroeléctrico, y otras formas de generar energía renovable para la red de Anaheim. Al final de cada año recibirá un certificado indicándole el nivel de energía verde que usted ha comprado. Important numbers Customer Service (utility bill questions and electric/water emergency repairs). ... 714.765.3300 TDD Line - Deaf and Hearing-impaired...................................................... 714.765.5125 Para Español............................................................................................... 714.765.3300 Business & Community Programs (rebates and incentives)............................ 714.765.4250 Power Watch (current energy conditions)........................................................ 714.772.5818 Electric & Water Theft Hotline.................................................................... 714.765.5187 At Your Service Newsletter......................................................................... 714.765.4497 Citywide Information Hotline.................................................................... 714.765.4311