college of health professions student handbook

Transcripción

COHP Student Handbook
COLLEGE OF
HEALTH PROFESSIONS
STUDENT HANDBOOK
2011-2012 Edition
(Version update: 9/12/11)
COLLEGE OF HEALTH PROFESSIONS STUDENT HANDBOOK 2011-2012
Table of Contents
SECTION 1
COLLEGE OF HEALTH PROFESSIONS
Acceptance of Policies and Procedures…………………………………………………………. 5
1.1
Welcome to the College of Health Professions………………………………………………….. 6
1.2
Introduction…………………………………………………………………………………………. .6
1.3
Purpose of the College of Health Professions………………………………………..……….…. 7
1.4
Outcomes of the College of Health Professions…………………………………………………. 8
1.5
Davenport University Excellence System ………………………………………………………. 8
1.6
Student Rights……………………………………………………………………………………… .9
1.7
Faculty Rights and Responsibilities………………………………………………………………. 9
1.7.1
Advisory Committees…………….…………………………………………………….……
9
1.8
College of Health Professions Leadership, Internship Managers and Advisors………..
10
1.9 Forms……………………………………………………………………………..……….……...…
11
SECTION 2
ACADEMIC PROGRAM REQUIREMENTS AND POLICIES
2.1
Grading Scale……………………………………………………………………………………….. 12
2.2
Program Progression Policy……………………………………………………………………….. 12
2.3
Student Responsibilities and Expectations……………………………………………………….. 12
2.4
Student Re-entry…………………………………………………………………………………….. 13
2.5
Confidentiality
Statement……………………………………………………………………………………………...13
2.6
Ethics………………………………………………………………………………………………… 14
2.7
Professional Appearance…………………………………………………………………………… 14
2.8
Dismissal from the College of Health Professions……………………………………………… 14
2.9
Repeating Courses………………………………………………………………………………… 14
2
2.10
Final Grade Appeal………………………………………………………………………………….. 15
2.11
Attendance…………………………………………………………………………………………. 15
2.12
Course Syllabi……………………………………………………………………………………… 15
2.13
Patient Safety …………………………………………………………………………………………15
2.14
Alcohol and Drug-Free Environment………………………………………………………….……15
2.15
Criminal Background check and Drug Screening………………………………………….…… 16
2.16
Professional Practice Experience,………………………………………………………………. 21
2.17
Personal Health Insurance…………………………………………………………………………. 25
2.18
Requirements for Graduation……………………………………………………………………… 25
2.19
Student Code of Conduct Process………………………………………………………………. 25
2.20
Free Brush-up Classes for DU Graduates…………………………………………………..…… 25
2.21
Health Requirements……………………………………………………………………..…….….. 25
2.21.1 Physical and Emotional Demands
2.21.2 Health Examination
2.21.3 Immunizations
2.21.4 Hepatitis B Vaccine
2.21.5 Screening for Tuberculosis
2.22
Bloodborne Pathogens……………………………………………………………………………… 27
2.23
Exit Exams…………………………………………………………………………………………..
SECTION 3
28
COLLEGE OF HEALTH PROFESSIONS PROGRAMS
3.1
Health Information Management Programs……………………………………………………… 29
3.1.2 Health Information Technology (HIT)…………………………………………………… 35
3.1.3 Health Information Management (HIM)……………………………………………....... 47
3.2
Health Insurance Claims Management Programs……………………………………………… 81
3.2.1 Medical Billing…………………………………………………………………………….. 82
3.2.2 Health Insurance Claims Management (HICM)………………………………………. 85
3.3
Health Services Administration Programs……………………………………………………... 94
3.4
Medical Assisting Programs……………………………………………………………………... 105
3.4.1 Medical Assisting Diploma…………………………………………………………………..110
3.4.2 Medical Assisting Associate of Applied Science Degree………………………….........112
3.5
Medical Case Management Program……………………………………………………………. 115
3
3.6
Phlebotomy Program……………………………………………………………………………
124
3.7
Nursing Programs………………………………………………………………………………... 131
Nursing Appendix…………………………………………………………………………………. 170
Appendix 1 Universal Precautions/Standard Precautions…………………………………… 170
Appendix 2 Recommendations for Clinical Experience Restrictions………………………. 174
Appendix 3 Michigan Right to Know……………………………………………………………. 176
Appendix 4 American Nurses' Association Code of Ethics for Nurses…………………….. 177
Appendix 5 Scope of Nursing Practice…………………………………………………………. 178
Appendix 6 American Nurses Association Standards of Practice…………………………… 179
Appendix 7 Professional Organizations………………………………………………………… 181
Appendix 8 NLN Standards……………………………………………………………………… 183
Appendix 9 CBC information See below (A-2, A-4)
Appendix*………………………………………………………………………………………………….... 189
A-1
A-2
A-3
A-4
A-5
A-6
A-7
A-8
A-9
Common Abbreviations, Acronyms, and Key Words…………………………………. ………190
Student Disclosure (CBC)………………………………………………………………………….192
Statements: Confidentiality, Compliance, Child Protection, Criminal History....……. ………193
Criminal History Check/Drug and Alcohol Screening Authorization Form……………………195
Practicum Process Checklist………………………………………………………………………196
Statement of Physical Fitness……………………………………………………………………..200
Hepatitis Immunization Form……………………………………………………………………….201
Bloodborne Pathogens Exposure/ Needlestick Incident Reporting……………………………202
Professional Standards Form………………………………………………………………………204
* To access the College of Health Professions Student Handbook, go to www.davenport.edu, Health
Professions. An electronic copy of the Handbook can be found after clicking on the grey button labeled
"Handbook."
4
College of Health Professions
Acceptance of Policies and Procedures
I, _______________________________ (print name), have received the current Davenport University
College of Health Professions Student Handbook. I understand that I am responsible for the
information it contains regarding health programs and keeping up to date of any changes to the
policies and/or procedures while I am a student in the College of Health Professions. I further
understand it is my responsibility to contact an advisor, Chair or Associate Chairs, if I have any
question regarding admission into, remaining in, or re-entering of my program. I agree to abide by the
policies and requirements as stated in this handbook. I understand that I may need to sign an
additional form(s) for my specific program. I understand that I must abide by the professional ethics
and standards accepted by professionals and technicians in my individual career choice.
Confidentiality of medical information is mandatory. Dress code, personal conduct, and professional
attitude are expected throughout my program and I understand that I will be expected to act
professionally at all times.
Student’s signature
Date
5
SECTION 1 - COLLEGE OF HEALTH PROFESSIONS GENERAL INFORMATION
1.1 - WELCOME TO THE COLLEGE OF HEALTH PROFESSIONS
Thank you for choosing Davenport University. On behalf of the faculty and staff of College of Health
Professions (COHP), let us congratulate you on your choice of a career in the healthcare industry.
The healthcare industry is dynamic and ever changing. You have chosen a career that is rewarding
and has many opportunities.
1.2 - INTRODUCTION
This handbook has been prepared to provide students with necessary information for specific
curriculum. The student is strongly advised to refer to this handbook for guidance and information.
The College of Health Professions programs provide a blend of theoretical concepts, laboratory
practice, and clinical application. In order to be a successful student, it is essential that the student
recognize and place a high priority on meeting the program outcomes. Assuming responsibility for
one’s own actions, attendance and participation are paramount both as a student and as a healthcare
professional.
Other policies and procedures of the University – course descriptions, calendar, graduation
requirements, and other pertinent information are covered in detail in the Undergraduate Catalog.
Note to prospective students:
Students need to fulfill the program requirements as recorded for their catalog year; however, if the
health program is one that allows the student to sit for a certification exam, the student is best served
by following the most current Undergraduate Catalog requirements.
If the student is unable to successfully complete the certification exam, or is not eligible to sit for the
exam due to changes mandated by the accrediting/approving agency, the student needs to be aware
of this and make his/her scheduling choice(s) accordingly.
The information in this handbook is subject to change. This handbook is not considered an
agreement or contract between individual students and Davenport University or its
administrators. The University, through appropriate action, reserves the right to change
policies, procedures, and other such information printed in any publication. All other prior
versions of documents marked “Student handbook” for the College, (formerly School ) of Health
Professions or programs housed therein are no longer valid.
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1.3 - PURPOSE OF THE COLLEGE OF HEALTH PROFESSIONS
The purpose of the College of Health Professions is to provide a quality education to students to
enable these students to acquire the knowledge, skills and competencies required to be successful in
the healthcare field. Curriculum is designed to meet the requirements of the accrediting bodies and to
prepare students to be eligible to apply for licensure or certification upon graduation.
Graduates are able to synthesize theoretical knowledge with professional practice experience,
business principles and cutting edge technology, in order to critically evaluate healthcare issues,
trends and practices to promote health.
Graduates acquire the knowledge and skills to address healthcare needs of individuals and groups
from diverse populations according to the highest ethical and legal standards of professional
excellence.
7
1.4 - OUTCOMES OF THE COLLEGE OF HEALTH PROFESSIONS
Upon graduation from a program in the College of Health Professions, students will:
1. Demonstrate the Davenport University Excellence System.
2. Utilize appropriate verbal and written communication pertinent to the chosen health
profession.
3. Synthesize the clinical, managerial, and technology skills necessary to assess, analyze, apply
and evaluate health care situations.
4. Organize and apply a broad base of knowledge as it relates to the chosen health profession.
5. Function effectively as a member of the health profession
6. Apply legal and ethical standards pertinent to the chosen health profession.
7. Advance the health profession through application of research.
8. Continue professional self-development through advanced degrees.
9. Demonstrate competencies required to pass national certification, licensure, or registration
examinations of the programs within the chosen profession.
10. Meet or exceed entry level competencies for employment in the chosen health profession.
1.5 - DAVENPORT UNIVERSITY EXCELLENCE SYSTEM
The mission of Davenport University is to "prepare(s) individuals and organizations to excel in the
knowledge-driven environment if the 21st century." To that end, the Davenport University Excellence
was created. The excellence System consists of nine student learning outcomes that demonstrate
professional competencies for graduates to engage in lifelong learning and succeed in their chosen
profession.
OutcomesGlobal and Intercultural Competence
Graduates understand that working and succeeding in an inclusive, international world involves
complex issues present in diverse environments.
Civic and Social Responsibility
Graduates recognize the value of civic and social responsibility to empower themselves to make
informed decisions and to participate in the communities in which they live.
Ethical Reasoning and Action
Graduates recognize that integrity is an essential component of accountability and is required in the
evaluation of differing value systems to determine appropriate course of action.
Critical and Creative Thinking
Graduates develop an appreciation of the importance of context and perspective when identifying and
challenging assumptions ideas, processes and experiences,
Analysis & Problem Solving
Graduates use quantitative and qualitative methods of inquiry to assess and evaluate complex
problems.
8
Leadership & Teamwork
Graduates understand how to build direct and facilitate groups in order to utilize members’ talents to
meet attainable goals.
Information & Technology Proficiency
Graduates identify, access and manage information and technology resources effectively in
interpersonal, social and professional settings.
Written Communication
Graduates recognize the potential impact of written documents and effectively adapt the necessary
skills to produce appropriate documents in a variety of interpersonal, social and professional settings.
Professional Communication
Graduates understand and demonstrate professional demeanor, presentation and communication
skills in a variety of interpersonal, social and professional settings.
1.6 - STUDENT RIGHTS
The current Davenport University Undergraduate Catalog specifies the rights that all students
in the University are entitled to.
1.7 - FACULTY RIGHTS AND RESPONSIBILITIES
The faculty at Davenport University have the right and the responsibility to maintain a high standard of
academic quality by meeting or exceeding course outcomes, program competencies, and
accreditation standards.
Faculty have the right and the responsibility to recommend suspension, probation, or dismissal of a
student from the classroom, clinical placement, and/or program, who exhibits unsafe practice,
inappropriate and unethical behavior, dishonesty, or substandard care in the classroom or
professional and clinical practice sites.
1.8 - ADVISORY COMMITTEES
The College of Health Professions maintains College, program, and curriculum advisors as a part of
the College of Health Professions multi-disciplinary advisory committees. These committees meet a
minimum of twice per year and are designed to address the concerns and advancement of existing
and new programs within the College of Health Professions.
Members of these committees also provide advice on current healthcare trends and the employment
needs of the surrounding communities. In addition, these committee members maintain a liaison
function between the University and the healthcare providers or other organizations in communities.
Membership information is available from the Dean and Associate Deans of the College of Health
Professions.
9
1.9 - COLLEGE OF HEALTH PROFESSIONS LEADERSHIP, INTERNSHIP MANAGERS, AND
ADVISORS ( See Undergraduate Catalog for complete list of Faculty)
Dean, College of Health Professions
Administrative Assistant
Nursing
Administrative Assistant
Dean, Allied Health and HIM
Associate Dean/ Allied Health
Associate Dean/Program Director
Health Information Management
Associate Dean, Nursing
Department Chair/Program Director,
Department Chair, Allied Health
Department Chair-Nursing
HIM Program Director
Online
Associate Chair/ Program Director - HIM
Flint, Saginaw, Caro, Alma , Lansing
Associate Chair Nursing
Midland
Associate Chair/ Program Director, HIM,
Grand Rapids Lettinga, Battle Creek, Holland,
Kalamazoo
Associate Chair/ Program Director – Allied
Health
Saginaw, Midland, Alma, Caro
Health
Livonia, Warren, Flint
Associate Chair/Program Director – HIM
Livonia and Warren
Health
Grand Rapids Lettinga Campus
Allied Health
Online
Health
Lansing, Battle Creek,Holland Kalamazoo
Karen Daley Ph.D RN
Judith Potyraj
[email protected]
Jackie Willis
Jackie [email protected]
Linda Spang, JD, EMT-P
[email protected]
TBA
Sandra Welling, MSN, RN, CCM, PAHM
[email protected]
Susan Slajus MBA, RHIA
[email protected]
Yvonne Alles, MBA, DHA
[email protected]
Amy Stahley MSN, RN
[email protected]
Megan Tober, MBA., RHIA
[email protected]
TJ Hunt, MBA, RHIA
[email protected]
Aleta Pillai, MSN, RN
[email protected]
Marybeth Pieri-Smith, MBA, RHIA, CCSP, CMA, CCP
[email protected]
616-698-7111
x6160
616-871-6157
616-871-6150
517-367-8212
TBA
616-871-6154
616-395-4668
616-871-3974
616-871-6162
616-451-3511
810-732-9977
989-794-1948
269-968-6105
Cindy Thompson, RNC, MA, BS, RMA
[email protected]
989-799-2633
Kimberly Corsi, MSA, LRCP, CCS
[email protected]
734-943-2861
Linda Sorenson, MPA, RHIA
[email protected]
586-558-8700
Suzanne Garman, RN, BC, BSN, MA
[email protected]
616-871-3973
Natasha Cauley MPH, RHIA
[email protected]
616-732-3714
Tamra Ashley, MSN, RN
[email protected]
517-367-8254
10
Warren
Simulation, Clinical and Skills Lab Coordinator
Warren-Nursing
Andrea Shaw MSN, RN
[email protected]
Amanda Binge MSN, RN
[email protected]
Midland -Nursing
Shannon Krolikowski BSN
[email protected]
Grand Rapids Lettinga
Grand Rapids Lettinga
Nursing/Science/Health
Online
Regional Health Professions Internship Manager
Manager (South East MI)
Manager (East and Central MI)
Manager (West MI)
Nursing Advisor
Grand Rapids
Nursing Advisor
Midland
Nursing Advisor
Warren
Susan Offenbecker MSN, RN
[email protected]
TBA
Julia VanderMolen, PhD, MEd, MA
Julia [email protected]
Doreen Greenwald
[email protected]
Tanya Stephens
[email protected]
Lindsey Shull, MA, LPN
[email protected]
Gloria Johnson
[email protected]
Denise Derr
[email protected]
Amy Ostrand
[email protected]
586-620-4119
586-620-4121
989-794-1949
616-871-6163
616-233-3400
586-620-4076
989-393-2632
616-698-5528
616-871-6703
989-794-1932
586-620-4017
If you have further questions regarding your Program, please contact your Advisor for assistance.
1.10 - FORMS
All forms described in this handbook are located in printable format on the website for College
of Health Professions (http://www.davenport.edu).
11
SECTION 2- ACADEMIC PROGRAM REQUIREMENTS
2.1 – Grading Scale *
The following grading scale is utilized in the College of Health Professions:
A
(4.0)
93 –100
A-
(3.7)
90 – 92
B+
B
B-
(3.3)
(3.0)
(2.7)
87 – 89
83 – 86
80 – 82
C+
(2.3)
77 – 79
C
(2.0)
73 – 76
F
(0.0)
0 – 72
[*See Nursing Section for Nursing grading scale]
2.2 – Program Progression Policy
A grade of C (73%) or better is required in all College of Health Professions courses listed in the
Undergraduate Catalog as well as a satisfactory clinical performance grade, in order to progress from
one semester to the next and to graduate.
2.3 - Student Responsibilities and Expectations
In order to be successful in the Davenport University College of Health Professions Programs,
students and faculty need to be aware that the ability to meet the following professional standards will
be continuously assessed. Students and faculty in any healthcare related program need the ability and
skills in the following domains: observational/ communication ability, motor ability, intellectual/
conceptual ability, and behavioral, interpersonal, and emotional ability. Students and faculty must be
able to perform independently, with or without accommodation, to meet the following professional
standards.*
Students will be required to agree to adhere to these Professional Standards by signing and dating the
form in Appendix A9
Observation/Communication Ability – Students and faculty must be able to:
• effectively communicate both verbally and non-verbally with patients, peers, faculty and other
healthcare professionals
• use senses of vision, touch, hearing, and smell in order to interpret data
• demonstrate abilities with speech, hearing, reading, writing, English language, and computer
literacy
Motor Ability – students and faculty must be able to:
• display gross and fine motor skills, physical endurance, strength, and mobility to carry out
healthcare related processes and procedures
12
•
•
•
•
possess physical and mental stamina to meet demands associated with excessive periods of
standing, moving, physical exertion, and sitting
perform and/or assist with procedures, calculate, reason, analyze, and synthesize data in
order to make decisions, often in a time urgent environment
incorporate new information from faculty, peers, and healthcare related literature and research
interpret data from electronic and other monitoring devices
Intellectual/Conceptual Ability- Students must be able to:
• Problem solve, measure, calculate, reason, analyze, and synthesize data in order to make
decisions, often in a time urgent environment.
• Incorporate new information from teachers, peers, health related literature, and research.
• Interpret data from electronic and other monitoring devices.
Behavioral, Interpersonal, and Emotional Ability – students and faculty must be able to:
• tolerate physically taxing workloads and function effectively during stressful situations
• display flexibility and adaptability in the work environment
• function in cases of uncertainty that are inherent in healthcare settings involving patients,
clients, vendors, and others interacting with healthcare providers
• possess the skills required for full utilization of the student’s and faculty’s intellectual abilities
• exercise stable, sound judgment
• establish rapport and maintain sensitive, interpersonal relationships with others from a variety
of social, emotional, cultural, and intellectual backgrounds
• accept and integrate constructive criticism given in the classroom, clinical, and healthcare
facility settings
(See Appendix A 9 to obtain required signature form)
*Adapted from SCSU Dept. of NUR and Western CT State University Department of Nursing
Technical Standards
2.4 - Student Re-entry
Per Davenport University Undergraduate Catalog, any student who has voluntarily interrupted his/her
education for more than one semester (excluding Spring and Summer) is considered a re-entry
student. Students re-entering the University should contact the Office of Student Services for specific
information on academic requirements at the time they re-enroll. Students need to complete the reenrollment form updating their contact and degree information. Students must be aware that stopping
out may impact their degree program and curriculum requirements, and should speak with their
Advisor upon their return.
Students wishing to re-enter the University after academic or disciplinary dismissal must meet specific
guidelines and formally request re-entry. Students should contact the office of Student Services for
these specific requirements. (See Davenport University Undergraduate Catalog for more information.)
2.5 - Confidentiality Statement
Each student will respect the confidentiality of any information that might be acquired while in any
healthcare setting. It is expected that students will abide by all sections of the DU Student Code as
well as all facility requirements regarding confidentiality, security, and privacy of health information as
13
outlined in the Health Insurance Portability and Accountability Act (HIPAA), as well as any pertinent
state and federal laws.
2.6 - Ethics
Davenport University students are expected to adhere to the Code of Ethics of their chosen
profession. Students found to be acting in an unethical manner will be referred to the Office of Student
Affairs as outlined in the current Davenport University Undergraduate Catalog.
2.7 - Professional Appearance
Students are required to dress appropriately when attending face-to-face (on ground, in-seat) classes,
participating in hands-on learning experiences and field trips, and while at professional and clinical
practice sites. Students shall comply with the dress code(s) of their DU campus and the clinical
setting. The purpose of the standard dress code is:
•
•
•
•
To limit the transfer of microorganisms from students to patients and vice versa;
To provide for safety and limit injury;
To present a professional appearance;
To identify the wearer as a Davenport University student.
2.8 - Dismissal from the College of Health Professions
Dismissal from a College of Health Professions program is based on the inability of the student to
meet the Davenport University Excellence System, course and program outcomes, and/or the inability
to be placed in a clinical/professional practice site to complete an internship due to an issue with the
student beyond the control of the University. These include but are not limited to:
•
•
•
•
•
•
•
Failure to meet specific grade requirements for any major course;
Failure to meet specific course program/outcomes essential to student’s program;
An agency’s or facility’s refusal of a student in the clinical and/or professional practical
experience;
Unsatisfactory evaluation by agency or facility preceptor;
Repeated unsatisfactory performance or a significant incident which jeopardizes the agency or
facility;
Harassment of a preceptor, fellow student, or faculty member;
Actions or behaviors that interfere with a student’s ability to safely and effectively give care to
patients.
2.9 - Repeating Courses
No course in the students designated major may be repeated more than once.
Repeating any major course is dependent on available space and approval of the Department Chair or
Associate Chair at the student’s designated campus. The semester prior to repeating any major
course the student must submit a letter to the appropriate Chair stating:
•
Area(s) of academic weakness
14
•
•
Personal plan for improvement
Date requested to repeat failed course.
No professional practice course (i.e. Internship, Externship, Practicum, Clinical, etc.)
may be repeated due to failure without explicit written permission from the Dean of the
College of Health Professions.
Students are advised to take courses in their chosen program in the designated sequence to ensure
success. All College of Health Professions students are subject to Academic Standards of Progress
as outlined in the current Davenport University Undergraduate Catalog.
2.10 – Final Grade Appeal
Refer to Davenport University Undergraduate Catalog for a description of Final Grade Appeal.
2.11 - Attendance
Attendance in class is strongly encouraged. Some College of Health Professions’ programs may have
discipline specific requirements. Attendance at all clinical and professional practice experiences is
mandatory. Please refer to the appropriate section of the current Handbook for more information
concerning specific program requirements.
2.12 - Course Syllabi
The syllabus for each course guides student learning. It also identifies program and course outcomes,
as well as the class meeting schedule, course topics and assignments, instructor contact information,
and classroom policies.
2.13 - Patient Safety
Davenport University College of Health Professions (COHP) recognizes that patient safety is a critical
priority in the delivery of patient care. Students are trained and educated to be aware of safety issues
in the clinical setting that may be a source of potential harm to patients. In an effort to support a
culture of patient safety, the University has adopted a zero tolerance for any student action that may
result in a violation of any patient safety policy or practice.
2.14 - Alcohol and Drug-Free Environment
It is the policy of Davenport University that the unlawful manufacture, distribution, dispensation,
possession, or use of illicit drugs and alcohol is prohibited on University property or as part of its
activities. Please see the Alcohol and Drug-Free Environment Policy in the current Davenport
University Undergraduate Catalog for more information.
2.14.1 College of Health Professions Policy for Students Concerning Medical Marijuana
15
Michigan law governing marijuana: The Michigan Medical Marijuana Act of 2008 (MMMA) permits
qualified patients and their primary caregivers to use, possess and grow limited amounts of
marijuana for treatment of certain debilitating medical conditions. However, the MMMA conflicts
with federal civil and criminal laws governing controlled substances, as well as federal laws
requiring institutions receiving federal funds, by grant or contract, to maintain drug-free campuses
and workplaces. Davenport University receives federal funding that would be in jeopardy if those
federal laws did not take precedence over state law. Therefore, the use, possession, or cultivation
of marijuana in any form and for any purpose continues to violate the Davenport Drug and Alcohol
Policy and is prohibited at Davenport University.
2.15 - Criminal Background Check and Drug Screening
All students in the Davenport University College of Health Professions (the "COHP") are required to
submit to drug screening and a criminal background check (collectively, the "Testing") at the time of
declaring a major in the COHP. The results of the Testing (the "Results"), which shall remain
confidential and be maintained in the office of the COHP, shall be used by the COHP to approve or
disapprove of a Student for enrollment or continued enrollment in the COHP, and/or eligibility for
training programs, clinical components or rotations. The Testing shall be completed by registering for
the appropriate course and completing the testing process. The student shall assume the risk of the
consequences of a positive Result after completing the process. A student will be asked to leave the
COHP if he or she refuses to consent to the Testing. The cost of the Testing is the responsibility of the
student.
Each student in the COHP shall be required to sign a consent form (the "Consent") regarding the
Testing, which permits Davenport University to access the Results and to provide the Results to any
hospital, facility or other healthcare agency partnering with the COHP (each an "Agency") as a part of
the fulfillment of such student's education or training requirements, or assessment of such student's
qualifications for a clinical component or rotation. Pursuant to the terms of the Consent, all students in
the COHP are under the obligation to report to the COHP any arrest or conviction of the student after
the date of the Consent. Failure to report such an arrest or conviction may result in the student being
asked to leave the COHP program and/or the denial of a degree from the COHP.
Students may be required to repeat the Testing, at the students' cost, in order to participate in certain
training programs, clinical components, or rotations, depending on the requirements of the Agency
where such student may be placed. Students should be aware that applicable laws also mandate
further criminal background checks by Agencies for individuals working with certain patient
populations. Before a student participates in each training program, clinical component, or rotation with
an Agency regulated by Michigan Public Acts 27, 28 or 29 of 2006, the student will be required to sign
and deliver to the Associate Department Chair or designated faculty member a Clinical Student
Disclosure Statement.
Each student should be aware that drug use, a criminal history or a finding of a certain disqualifying
status or conduct may make a student ineligible for: (1) enrollment or continued enrollment in the
COHP, (2) placement with an Agency for training programs, clinical components or rotations, and/or
(3) licensure, certification or registration with the State of Michigan, other states or federal programs.
Davenport University and the COHP do not review or determine whether a student is subject to a
finding of a disqualifying status or conduct or otherwise make any judgments that are the responsibility
of licensing agencies or care providers. The COHP's acceptance of any student with drug use or a
criminal history does not ensure that such student will be acceptable for placement with an Agency,
will be able to satisfy the graduation requirements of the COHP program, or will be eligible for
16
licensure, certification or registration with the State of Michigan, other states or federal programs. Any
student with drug use, a criminal history or a finding of a certain disqualifying status or conduct enrolls
in the COHP at his or her own risk.
- Testing Instructions:
1. Each accepted student or student enrolled in the COHP will be notified of the Testing requirement
and this Policy. Such notification will require a student to contact the Associate Department Chair or
designated faculty member to arrange for the Testing.
2. The Associate Department Chair or designated faculty member will provide each student with
information, instructions, and the forms necessary for the Testing. Each student will be required to sign
a Consent prior to the performance of the Testing.
3. The COHP may arrange to have the Testing performed by a third party contractor. As of the date
of this policy, the COHP has contracted with Certified Background, a division of Castle Branch, Inc., to
provide the Testing. Each student shall follow the Testing instructions provided by the Associate
Department Chair or designated faculty member.
- Review of Positive Results:
The COHP prepares prospective health care workers to attain a high standard of professional
responsibility for the patients they will treat. The COHP seeks to devote its resources to those
candidates who have the best prospects of achieving initial licensure, certification, or registration with
the State of Michigan, another state or a federal program, attaining high standards and serving the
needs of the patient population today. Therefore, the COHP has instituted this Policy for prospective
and current students.
This Policy is consistent with requirements of the State of Michigan and, generally, elsewhere,
regarding the certification, licensure or registration, and employment in certain health related facilities,
of persons with drug use, criminal histories or findings of a certain disqualifying status of conduct. In
administering this Policy, the COHP makes no assurance that a student permitted to enroll in classes
in the COHP will be deemed suitable for participation in those required clinical program necessary for
completion of the COHP program, eligible for licensure, certification or registration by any regulating
agency or employment in the healthcare industry.
It is therefore the COHP's policy that if a student has a positive Result from the Testing or if such
student notifies the COHP of an arrest or conviction, the following procedure shall be followed:
1. Such student will be temporarily suspended from all COHP activities outside of the Davenport
University campus, including, without limitation, any participation in any training programs, clinical
components or rotations at an Agency. Notice of such suspension shall be immediately provided to
such student.
2. Each such student will be required to meet privately with the COHP Associate Department Chair or
designated faculty member to review the Results and discuss such positive drug screen, arrest, and/or
conviction. The student will be allowed to provide a written explanation of the positive Result, arrest,
and/or conviction.
3. Following the meeting, the Associate Department Chair or designated faculty member shall
consider the relevant facts, including the nature of the offense, the date of the offense, the individual's
17
record and accomplishments since the date of the offense, and other mitigating or relevant factors,
and shall make a recommendation to the COHP Compliance Committee as follows:
•
The individual should be denied admission or asked to leave the COHP program and/or
Davenport University; or,
•
The individual should be permitted to continue in the COHP program with the understanding
that:
-Agencies may refuse to allow the individual access to their clinical facilities and to participate
in their training programs, clinical components or rotations;
-The individual may not be able to receive a degree from the COHP if the individual is unable
to fulfill all of the relevant education, training, clinical component and/or rotation requirements
of the COHP program; and
-The State of Michigan, other states, and/or federal programs may refuse to issue the
individual a health care license, certification, or registration.
Based on the recommendation of the Associate Department Chair or designated faculty member, the
COHP Compliance Committee, shall determine the appropriate response of the COHP, and shall
proceed accordingly, consistent with the Davenport University policies and procedures. If the
determination permits the student to continue in the COHP program, the student assumes the risk of
the potential clinical, graduation, and related state or federal program licensing, certification or
registration difficulties that such student may experience.
The decision of the COHP Compliance Committee is final.
- Criminal Background Check\Mandatory Exclusions for Specified Time Periods
Under federal law, in order to be granted clinical privileges at any of the covered facilities, any
individual must not have been convicted under state or federal law of any of the following
offenses at any time:
•
•
•
•
Any crime related to state and/or federal health care program(s)
Patient abuse
Felony relating to health care fraud
Felony relating to controlled substances under state or federal law
Under state law, in order to be granted clinical privileges at any of the covered facilities, at least 15
years must have lapsed since the individual completed all the terms and conditions of sentencing,
parole and probation for conviction of the following offenses:
Felony that involves the intent to cause death or serious impairment of a bodily function, that result in
death or serious impairment of the bodily function that involves the use of force or violence or that
involves the threat or the use of force or violence. This includes:
18
•
•
•
•
•
•
•
•
•
•
•
•
Homicide
Assault and infliction of serious injury
Assault with intent to commit murder
Assault with intent to do great bodily harm less than murder
Assault with intent to maim
Attempt to murder
Felony involving cruelty or torture
Felony of crime committed against “vulnerable adults” who because of age,
developmental disability, mental illness or physical disability, require supervision or
personal care or lack the personal and social skills required to live independently
Felony involving criminal sexual conduct
Felony involving abuse or neglect generally related to vulnerable adults or children which
typically results in serious physical or mental harm to the vulnerable adult
Felony involving the use of a firearm or dangerous weapon
Felony involving the diversion or adulteration of a prescription drug or other medications
In order to be granted clinical privileges at any of the covered facilities, at least 10 years must have
lapsed since the individual completed all the terms and conditions of sentencing, parole and probation
for conviction of the following offenses:
•
•
•
•
•
•
Misdemeanor involving the use of a firearm or dangerous weapon with the intent to injure,
the use of a firearm or dangerous weapon that results in a personal injury, or a
misdemeanor involving the use of force or violence or the threat of the use of force or
violence
Misdemeanor crime committed against “vulnerable adults”.
Misdemeanor involving criminal sexual conduct, which involve instances of sexual contact
with another person that does not involve sexual penetration and are typically known as
“fourth degree criminal sexual conduct”
Misdemeanor involving cruelty or torture (usually first conviction regarding animals)
Misdemeanor involving abuse or neglect in the third or fourth degree if the caregiver
intentionally or recklessly causes “physical harm” to a vulnerable adult.
Third Driving under the Influence (DUI) conviction
•
•
•
•
•
•
Misdemeanor involving cruelty if committed by an individual who is less than 16 years of
age including cruel treatment of animals.
Misdemeanor involving home invasion that typically is described as “breaking and
entering” into another person’s home
Misdemeanor involving embezzlement, which is a person who has taken money from
another person who had entrusted the money with the wrongdoer, e.g. a store cashier
Misdemeanor involving negligent homicide, which is committed when a person engages in
careless or reckless driving that, causes death
Misdemeanor involving larceny, which is legally described as the act of stealing but it,
does not include shoplifting. An example would be theft from a building of an item that is
not offered for sale.
Misdemeanor of retail fraud in the second degree which involves shoplifting property from
a store that is offered for sale at a price of $200 or more but less than $1,000 or less than
$200 if the person has been previously convicted of any crime or theft.
19
•
Any other misdemeanor involving assault, fraud, theft, or the possession or delivery of a
controlled substance unless otherwise provided for under other subsections
•
•
•
Misdemeanor for assault, which is defined as the individual attempting or threatening to
hurt another
Misdemeanor of retail fraud in the third degree, which involved shoplifting property from a
store that is offered for sale at a price of less than $200
Misdemeanor involving the creation, delivery, or possession with intent to manufacture or
deliver a controlled substance
An individual cannot be granted clinical privileges at any of the covered facilities if within the year
immediately preceding the date of application for employment or clinical privileges the individual was
convicted of the following offenses:
•
•
Misdemeanor involving the creation, delivery, or possession with intent to manufacture or
deliver a controlled substance if the individual, at the time of conviction, is under the age
of 18
Misdemeanor for larceny or retail fraud in the second or third degree which involved
shoplifting property from a store that is offered for sale at a price of less than $200 if the
individual, at the time of conviction, is under the age of 16.
Permanent Exclusions:
•
•
If the individual has ever pleaded “not guilty by reason of insanity” and that plea has been
entered in the law enforcement information network (LEIN), the individual cannot work in
long-term care.
If the individual has ever been the subject of a substantiated finding of neglect, abuse, or
misappropriation of property by a state or federal agency, the individual cannot work in
long-term care. For example, an individual would be excluded if their nurse aide
certification were “flagged” for patient abuse.
- Negative Dilute drug Screen Policy
Dilution is the process of reducing the concentration of drug or drug metabolites in a urine sample.
This is accomplished by adding fluid to the sample or by drinking large amounts of fluid to dilute the
specimen, termed "internal dilution." If the amount of the natural substance creatinine in the urine is
abnormally low, internal dilution may be the cause. When a urine specimen is diluted, it is possible that
drugs in the system will not be detected.
In order to minimize the potential for false readings, all students will be advised to refrain from drinking
fluids in excess of 40 ounces within three hours prior to specimen collection. If the urine specimen is
determined to be negative and diluted (urine specimen with a creatinine level of less than 20 g/dl and
a specific gravity of 1.003 or less), the student will be required to provide to the COHP Compliance
Committee appropriate documentation as to the reason(s) for the sample being diluted.
Failure of any student to respond in writing shall result in the student’s name and identification number
being forwarded to the Registrars’ Office for action as if the student had a positive urine drug screen
result. In the event that the student believes that such action is in appropriate, the student has the right
20
to appeal the decision by following the process found in the current Davenport University
Undergraduate Catalog.
If a positive dilute urine drug screen result is detected, policy will be followed as defined in the
Davenport University College of Health Professions Student Criminal Background Check and Drug
Screening Policy.
2.16 - Professional Practice Experience (PPE): Clinical, Practicum, Internship
Application Requirements:
Students are expected to follow the Davenport University Student Internship Process prior to
registering for any required clinical or professional practice experience. Students are NOT to selfregister for the clinical or professional practice experience. Students must consult with their advisor
and/or Program Director and /or Department Chair to plan for this experience and ensure that all
requirements and pre-requisites are met before enrolling in the PPE. Practicum application packets
are available on the Davenport University website, and include immunization and medical
documentation, academic documentation, certifications, and professional documents.
IMMUNIZATIONS and MEDICAL DOCUMENTATION:
For Health Information Technology, Health Insurance Claims Management, Health Services
Administration, Nursing, and Medical Case Management:
•
Negative TB test <or> negative chest x-ray within the last 12 months
•
Hepatitis B vaccine record <or> titer <or> University approved waiver (Although Davenport
allows a waiver, some practicum sites may require it)
•
Measles, Mumps Rubella (MMR) titer <or> proof of immunization. (Vaccination received PRIOR
to January 1, 1968, is NOT acceptable)
•
Tetanus, diphtheria, pertussis (Td/Tdap) titer <or> proof of immunization (booster) within the
last 10 years
•
Varicella (Chicken Pox) titer <or> proof of immunization <or> documentation of history of
disease.
•
Influenza Vaccination (Optional but strongly recommended October through March)
For Medical Assisting and Phlebotomy:
•
Negative TB test <or> negative chest x-ray within last 12 month
•
Hepatitis B vaccine record <or> titer <or> University approved waiver (Although Davenport
allows a waiver, some practicum sites may require it)
•
Measles, Mumps Rubella (MMR) titer <or> proof of immunization. (Vaccination received PRIOR
to January 1, 1968, is NOT acceptable)
21
•
Tetanus, diphtheria, pertussis (Td/Tdap) titer <or> proof of immunization (booster) within the
last 10 years
•
Varicella (Chicken Pox) titer <or> proof of immunization <or> documentation of history of
disease
•
Influenza Vaccination (Optional but strongly recommended October through March)
•
Statement of Fitness (See Part 5 of the application)
ACADEMIC DOCUMENTATION:
For all Programs:
•
Unofficial transcript signed by Advisor stating academic readiness
•
Unofficial transcript signed by Associate Chair/Program Director (HINT Students Only)
PROFESSIONAL DOCUMENTS:
For all Programs:
•
Résumé (Approved by Career Services) – Hard copy, not faxed or scanned – Do not staple)
•
Certificate of Attendance from the Internship Seminar (Mandatory as of Fall 2010)
CERTIFICATIONS:
For Phlebotomy and Medical Assisting
•
CPR (American Heart Association - Health Care Provider, or American Red Cross
Professional Rescuer.)
•
First Aid (American Heart Association - Heartsaver First Aid, or American Red Cross Standard
First Aid)
CBC and DRUG SCREEN:
For all Programs:
•
Students are required to complete the Criminal Background Check and Drug Screen prior to
submitting their application packets. This is conducted through the HLTH 101 or HLTH 101S
courses.
Students are responsible for reading and signing all sections of the practicum application packet.
Students understand that information provided in the application packet is for assistance in student
placement. It does not guarantee they will be placed in the area of their choice. They understand
reasonable effort will be made to provide an appropriate site/student match, but placement type,
location or semester cannot be guaranteed. If a student declines a practicum site offer, they may seek
additional placement only after (1) Approval has been given by the Department Chair and (2) All other
22
students seeking a practicum site have secured placement. If accepted into a practicum, students
agree to abide by the policies and procedures of Davenport University School of Health Professions as
outlined. Students understand that if there is an infraction of the policies and procedures, participation
in the practicum experience may be terminated at the discretion of the Instructor, Department Chair or
Dean.
1. For all programs, wait lists are utilized for students awaiting their practicum placement.
Students must submit all documentation as required in the practicum application packets prior
to the appropriate deadlines. These deadlines are as follows:
Winter Semester Practicum: September 15
Spring/Summer Semester Practicum: January 15
Fall Semester Practicum: May 15
If a deadline falls on a holiday or weekend, the deadline shall be the next business day.
Practicum Placement Process
•
Students remain waitlisted until the application is completed and approved prior to the
appropriate deadline. Students will be contacted once the Internship Manager has a site
willing to consider the student as a potential intern. Students should remain in contact with
their Internship Manager throughout the placement process. Once confirmation is received
from the internship site, the student will be registered for the course.
•
Students should not contact potential practicum sites on their own.
•
Students will be expected to drive up to one hour from their homes for placement. Students
who cannot accommodate this may not receive practicum placement. Students are
responsible for providing their own transportation to their practicum sites.
•
Students must plan ahead. All students are expected to complete their practicum experiences
during regular Monday through Friday daytime working hours.
•
Students may be asked to complete their practicum experiences at multiple sites.
•
Students who begin a practicum are expected to complete the course. Quitting is not allowed
without consequences, including failing the course. Students may not “swap” sites with other
students. It is the responsibility of the student to drop out of the clinical process before the
semester begins if he/she is not committed to being successful in the course once it begins.
Practicum Site Expectations
•
Students completing a practicum are expected to complete their requirements at the site in 4hour blocks of time unless the course instructor grants prior approval. While at the clinical or
practicum site, the student is expected to focus on his/her practicum assignments while at the
site. In other words, a student is not to be doing assignments from other courses.
•
Each student completing a practicum is required to comply with all policies, rules, and
regulations of the health care provider for the facility where the student is assigned for their
practicum experience. Some providers maintain policies, rules, or regulations based upon
religious, ethical, and other grounds that may be objectionable to students. Davenport
23
University does not endorse and has no opinion with respect to the policies, rules, and
regulations of these providers. By enrolling in a course that involves practicum experience,
each student agrees to comply with all policies, rules, and regulations of the relevant provider.
•
Davenport University College of Health Professions recognizes that patient safety is a critical
priority in the delivery of patient care. COHP students are trained and educated to be aware
of safety issues in the clinical setting that may be a source of potential harm to patients. In an
effort to support a culture of patient safety, the COHP has adopted a zero tolerance for any
student action that may result in a violation of any patient safety policy or practice.
•
Students are required to dress appropriately when participating in their practicum experiences.
Students shall comply with the dress code(s) of Davenport University and the clinical setting.
If name badges are required, then name badges shall be worn. The purpose of the standard
dress code is:
o
o
o
o
To limit the transfer of microorganisms from students to patients and vice versa;
To provide for safety and limit injury;
To present a professional appearance;
To identify the wearer as a Davenport University student.
•
Attendance at all practicums is MANDATORY. Any absence in the practicum may constitute
grounds for failure of the course. See individual course syllabi for procedures related to
attendance.
•
No course in the student’s designated COHP major may be repeated more than once.
Repeating any major course is dependent on available space and approval of the Department
Chair at the student’s designated location. The semester prior to repeating any major course
the student must submit a letter to the appropriate Department Chair stating:
o Area(s) of academic weakness
o Personal plan for improvement
o Date requested to repeat failed course
No Professional practice course (i.e. Internship, Externship, Practicum, Clinical, etc.) may be
repeated due to failure without explicit written permission from the Dean of the College of
Health Professions.
Dismissal from the College of Health Professions program is based on the inability of the student to
meet the Davenport University Excellence System, course and program outcomes, and the inability to
be placed in a clinical/professional practice site to complete an internship due to an issue with the
student beyond the control of the University. These include but are not limited to:
o Failure to meet specific grade requirements for any major course;
o An Agency’s or Facility’s refusal of a student in the clinical and/or professional
practical experience;
o Unsatisfactory evaluation by agency of facility preceptor;
o Repeated unsatisfactory performance or a significant incident which jeopardizes the
agency or facility;
o Harassment of a preceptor, fellow student, or faculty member;
o Anything that interferes with a student’s ability to safely and effectively give care to
patients will be grounds for dismissal from the program.
o
24
Completing the Professional Practice Experience
Students who begin a clinical practicum or Professional Practice Experience are expected to complete
the course. Any student who quits his or her practicum or PPE course is expected to meet with the
Department Chair of the appropriate program, or the student will receive an F grade for the course.
Students should not drop or withdraw from their practicum or PPE courses. It is the responsibility of
the student to drop out of the clinical or PPE process before the semester begins if he/she is not
committed to being successful in the course once it begins.
Students completing a clinical practicum or Professional Practice Experience are expected to
complete requirements at the site in 4-hour blocks of time unless prior approval is granted by the
course instructor. While at the clinical or practicum site the student is expected to focus on his/her
clinical or practicum assignments while at the site. In other words, a student is not to be doing
assignments from other courses.
Student Responsibilities and Expectations While at Healthcare Sites
Each student completing a clinical, practicum or professional practice experience is required to comply
with all policies, rules, and regulations of the health care provider for the facility where the student is
assigned for clinical or professional practice experience. Some providers maintain policies, rules, or
regulations based upon religious, ethical, and other grounds that may be objectionable to students.
Davenport University does not endorse and has no opinion with respect to the policies, rules, and
regulations of these providers. By enrolling in a course that involves clinical or professional practice
experience, each student agrees to comply with all policies, rules, and regulations of the relevant
provider.
2.17 - Personal Health Insurance
Personal health insurance is strongly advised for any student in the College of Health Professions.
2.18 - Requirements for Graduation
Please refer to the current Davenport University Undergraduate Catalog for more information.
2.19 Student Code of Conduct Process
2.20 - Free Brush-Up Classes for DU Graduates
2.21 - Health Requirements
2.21.1 - Physical and Emotional Demands
All healthcare occupations have specific physical and emotional demands. Carefully read the
program descriptions that follow this general section and consider the tasks described. Discuss
any pre-existing conditions with your healthcare provider and the Associate Department Chair or
Advisor to determine whether you would be able to complete the clinical and professional
25
objectives of any program. A description of some of the physical and mental requirements which
the student must be able to perform safely to complete the clinical and professional objectives of
their health profession program at Davenport University are included in this document. Please
review the requirements with a healthcare professional and have them indicate whether you will
be able to meet them.
2.21.2 - Health Examination
If a student’s specific program requires a health examination, the health examination is the
financial responsibility of each student. A licensed physician, physician assistant, or nurse
practitioner of your choice may complete the health examination. Contact the Associate
Department Chair at your location for alternative exam and vaccination sites.
2.21.2.1 Pre-existing Conditions
Comments by the healthcare professional or the student concerning pre-existing conditions do
not automatically preclude the student from a COHP program. However, the following criteria
will be considered:
1. The examiner’s estimate of the ability of the student to meet clinical practice requirements
without serious limitations, without aggravating pre-existing conditions or without
jeopardizing the safety of patients and staff.
2. The University’s estimation of potential legal liability, patient safety, the program
requirements, and any specific stipulations in the agreements with cooperating healthcare
facilities.
2.21.3 - Immunizations
All students shall be required to provide documentation of current immunizations or immunity to
Measles, Mumps, and Rubella (MMR), Tetanus, Diphtheria, and Pertussis (TD/Tdap), Varicella
and Influenza (October through March only), Hepatitis B, and a recent negative TB skin test or
chest x-ray prior to beginning any clinical or professional practice experience.
2.21.3.1 - Hepatitis B Vaccine: PLEASE TAKE NOTE
Healthcare workers who have contact with blood and/or body fluids of any person who may
have Hepatitis B should have the Hepatitis B Vaccine for the purpose of immunization against
this infection.
If a student has concerns or questions about this immunization, or the side effects or
contraindications of the vaccine, they should discuss them with a healthcare professional. The
vaccine is available from private physicians or clinics.
All College of Health Professions students must read, sign, and return the Hepatitis B
Information Form to the Associate Dept Chair. Any student in any program who refuses
Hepatitis B vaccination will be required to sign an acknowledgment waiver. Additionally,
students who may have direct contact with patients shall be required to comply with the
Occupational Safety and Health Administration requirements related to blood borne pathogens.
2.21.3.2 Screening for Tuberculosis (“TB Testing”)
26
Students and faculty in the College of Health Professions with potential for exposure to
tuberculosis during instruction in a health care or classroom setting are required to complete a
TB skin test. The results of the testing shall be determined to be current and negative prior to
enrollment in or teaching a professional practice experience and must remain current throughout
the clinical/practicum experience
2.22
Bloodborne Pathogens Exposure/Needlestick Incident Reporting
2.22.1 On Campus –
Students –
• Notify your instructor immediately, clean the wound with soap and warm water, and treat
any bleeding.
•
Fill out the Davenport University Incident Report with your instructor. This report can be
found online at
https://publicdocs.maxient.com/incidentreport.php?DavenportUniv. Go to your
personal physician and have them draw blood for bloodborne pathogens exposure. If you
do not have a personal physician, you must go to the nearest urgent care clinic.
•
If you have health insurance, the follow-up care should be covered by this expense, if not
the Davenport University health insurance provided as part of the course fee will.
•
If you are using the University provided health insurance, please request your physician or
the clinic send all bills to the Associate Department Chair. This person will then send the
bills on to the University’s Risk Management group for payment.
Faculty –
• As soon as a student notifies you of a needlestick, have the student clean the wound as
above and with the student fill out the Davenport University Incident Report
( https://publicdocs.maxient.com/incidentreport.php?DavenportUniv).
•
Unless it is a medical emergency, do not allow the student to leave the classroom without
having filled out the University Incident Report first.
•
Make sure the student understands the importance of obtaining follow-up care and
screening with his/her personal physician or the nearest urgent care facility.
•
Notify the Associate Department Chair by email or phone of the incident and what steps
you have taken.
2.22.2 Off Campus/Practicum Site
Students •
Notify your site preceptor immediately
•
Follow your clinical/practicum site’s policies and procedures for bloodborne pathogens
exposure. Your site preceptor should be able to assist you with complying with this step.
27
•
If the site is not able to draw your blood for a bloodborne pathogens exposure, then you
must go to your personal physician or the nearest urgent care clinic and have them draw
blood for a bloodborne pathogens exposure.
•
Notify the Davenport University Internship Manager for your practicum.
•
Fill out a Davenport University Incident Report. You must fill out this report as soon as
possible. This report can be found online at
https://publicdocs.maxient.com/incidentreport.php?DavenportUniv. If you have
questions about the report, ask the Internship Manager or course instructor for assistance.
•
If you have health insurance, the follow-up care should be covered by this expense, if not
the Davenport University provided health insurance will.
•
the clinic send all bills to the Associate Department Chair. This person will then send the
bills on to the University’s Risk Management group for payment.
Faculty –
• As soon as a student notifies you of a needlestick, ask the student what has been done at the
site, fill out the Davenport University Incident Report as soon as possible with the student
( https://publicdocs.maxient.com/incidentreport.php?DavenportUniv) and verify that
the student is following-up with the practicum site.
•
Unless it is a medical emergency, do not allow the student to leave the clinic site before
following that site’s policy and procedure.
•
Make sure the student understands the importance of obtaining follow-up care and screening
at the practicum site or with his/her personal physician/the nearest urgent care facility.
•
Notify the Associate Department Chair by email or phone of the incident and what steps you
have taken.
2.23
Exit Exams
All health programs in the College of Health Professions may require interim competency exams and a
final exit exam to assess professional competency before graduation from the program. Individuals not
meeting the score requirements of the final exit exam may be required to undertake remediation.
28
HEALTH
INFORMATION
MANAGEMENT
PROGRAMS
Including:
HEALTH INFORMATION TECHNOLOGY Associate and
HEALTH INFORMATION MANAGEMENT Bachelor Degrees
29
3.1 WELCOME TO DU HEALTH INFORMATION MANAGEMENT PROGRAMS
Thank you for choosing one of Davenport University’s Health Information Management (HIM)
programs. On behalf of the faculty and staff of Davenport University, let us congratulate you on your
choice of a career in HIM. The healthcare system is dynamic and ever changing. You have chosen a
career path that is rewarding with many opportunities.
DEFINITION
What is Health Information Management? Health Information Management is the business of
healthcare using the most up-to-date technology available. HIM professionals play a critical role in
maintaining, collecting and analyzing the data that physicians, nurses and other healthcare providers
rely on to deliver quality healthcare. They are experts in managing patient health information and
healthcare computer information systems (i.e. EHR’s EMR’S, HIE’s), data analysis, healthcare
reimbursement and revenue cycles management. HIM professionals work in a multitude of settings
throughout the healthcare industry including hospitals, physician offices and clinics, long-term care
facilities, insurance companies, government agencies and for home care providers. To learn more
about entrance into this profession visit www.healthinformationcareers.com.
GROWTH AND INCOME
Projected by the Bureau of Labor Statistics to be one of the 20 fastest growing occupations in the
United States, health information management is an excellent career choice for the person who is
seeking a healthcare profession that combines interest in computer science, business, management,
legal procedures, and healthcare research. HIM professionals play a key role in making the
healthcare system work.
The United States Bureau of Labor Statistics, in its Occupational Outlook Handbook, 2010-2011
edition, projects health information technician job prospects to be very good. Employment is
“expected to grow much faster than average for all occupations through 2018 because of rapid growth
in the number of medical tests, treatments, and procedures that will be increasingly scrutinized by
health insurance companies, regulators, courts, and consumers.” HIM professionals will be in demand
as Federal legislation mandating the use of electronic patient records moves forward.
“Although employment growth in hospitals will not keep pace with growth in other healthcare
industries, many new jobs will, nevertheless, be created. The majority of new jobs are expected in
offices of physicians as a result of increasing demand for detailed records, especially in large group
practices. Rapid growth also is expected in home healthcare services, outpatient care centers, and
nursing and residential care facilities. Additional job openings will result from the need to replace
technicians who retire or leave the occupation permanently.”
High school students considering a HIM career can begin a foundation with the following courses:
business, computer science, English, math, biology, and chemistry.
FRAMEWORK FOR HIM EDUCATION
“When tomorrow’s graduates enter the HIM workplace, will they be ready for the e-HIM environment?
Technology is transforming day-to-day functions, redefining traditional roles, raising expectations of
base competencies, and creating new opportunities. This rapid change poses a special challenge to
education, which must prepare students for future jobs as well as provide current professionals
opportunities to advance their education.” Source: Lynda Russell and Karen Patena. Preparing
30
Tomorrow's Professionals: A New Framework for HIM Education. Journal of AHIMA 75, no.6 (June
2004): 23-26.
At Davenport University, the American Health Information Management Association (AHIMA) entrylevel competencies, which form the basis for AHIMA’s framework for HIM education, are the building
blocks on which our HIM curriculum is built. Davenport University’s Health Information Technology
AAS and Health Information Management BS programs are accredited by the Commission on
Accreditation for Health Informatics and Information Management Education (CAHIIM).
SCOPE OF PRACTICE
To be a successful graduate, you need basic knowledge, skills and attitudes. The HIM programs
provide a blend of theoretical concepts, laboratory practice and practical application in the classroom
and computer laboratory setting at the University and actual experience in healthcare settings. In
order to be a successful student it is essential that you recognize and give a high priority to meeting
the outcomes of the program. Assuming responsibility for your own actions, attendance and
participation are important not only as a student but to be successful once you have entered the
healthcare field.
Competence in the field requires that the HIM professional display professionalism, communicate
effectively, and practice with an optimum level of accuracy.
HIM professionals work in a multitude of settings throughout the healthcare industry, including officebased physician practices, nursing homes, home health agencies, mental health facilities, and public
health agencies. In fact employment opportunities exist for HIM professionals in any organization that
collects and/or uses patient data or health information such as pharmaceutical companies, law and
insurance firms, and health product vendors.
Traditional roles in HIM have changed and continue to change as advancements occur in business,
technology, and healthcare. Traditional roles may still exist in some organizations; we also make way
for emerging roles in HIM practice.
The chart below lists some traditional aspects of the HIM profession and emerging health information
management practices as seen in the workplace today. For most of us, reaching true proficiency in
our evolving workplaces will require new ways of thinking about our work, a more assertive stance
toward our careers, and certainly, additional education.
Traditional Practice
Emerging HIM Practice
Department-based
Information-based
Physical records
Aggregation and display of data
Forms and records design
Data item definition
Data modeling
Data administration
Data auditing
Quality Initiatives
Ele c tro n ic s e arc he s
Shared knowledge sources
Statistical and modeling techniques
Logical data views
Data flow and reengineering
Application development
31
Confidentiality and release of information
Application support
Data base creation
Security, audit, and control programs
Risk assessment and analysis
Prevention and control measures
Interoperatibility
Copyright © 2006 by the American Health Information Management Association. All rights reserved.
Used with permission.
PROGRESSION IN THE HEALTH INFORMATION MANAGEMENT PROGRAMS
There is no formal admission process into any of the HIM programs. Students are to meet with the
Program Director during their first semester to discuss program sequence and requirements. Specific
prerequisites or co-requisites must be met before students are allowed to schedule certain courses.
The student should reference the recommended curriculum rotation. A final grade of C is required to
pass any College of Health Professions course.
PROFESSIONAL ORGANIZATIONS
The following professional organizations are available for you to join as a student or graduate of the
Health Information Management programs:
American Health Information Management Association (AHIMA)
http://www.ahima.org
233 North Michigan Avenue, Suite 2150
Chicago, IL 60601-5800
(312) 233-1100
Healthcare Information and Management Systems Society (HIMSS)
230 East Ohio Street, Suite 500
Chicago, IL 60611-3269
(312) 664-4467
http://www.himss.org
PROFESSIONAL NETWORKING
Students are strongly encouraged to begin networking their first semester of school. Examples of
networking include but are not limited to volunteering for a local healthcare organization, joining
professional associations and participating in local and state AHIMA and/or HIMSS meetings and
seminars.
AHIMA Code Of Ethics (2004)
Ethical Principles: The following ethical principles are based on the core values of the American Health
Information Management Association and apply to all health information management professionals.
Health information management professionals:
I. Advocate, uphold and defend the individual’s right to privacy and the doctrine of confidentiality in
the use and disclosure of information.
32
II. Put service and the health and welfare of persons before self-interest and conduct themselves
in the practice of the profession so as to bring honor to themselves, their peers, and to the
health information management profession.
III. Preserve, protect, and secure personal health information in any form or medium and hold in the
highest regard the contents of the records and other information of a confidential nature, taking
into account the applicable statutes and regulations.
IV. Refuse to participate in or conceal unethical practices or procedures.
V. Advance health information management knowledge and practice through continuing education,
research, publications, and presentations.
VI. Recruit and mentor students, peers and colleagues to develop and strengthen professional
workforce.
VII. Represent the profession accurately to the public.
VIII. Perform honorably health information management association responsibilities, either appointed
or elected, and preserve the confidentiality of any privileged information made known in any
official capacity.
IX. State truthfully and accurately their credentials, professional education, and experiences.
X. Facilitate interdisciplinary collaboration in situations supporting health information practice.
XI. Respect the inherent dignity and worth of every person.
AHIMA’s Standards of Ethical Coding
In this era of payment based on diagnostic and procedural coding, the professional ethics of health
information coding professionals continue to be challenged. A conscientious goal for coding and
maintaining a quality database is accurate clinical and statistical data. The following standards of
ethical coding, developed by AHIMA's Coding Policy and Strategy Committee and approved by
AHIMA's Board of Directors, are offered to guide coding professionals in this process.
1. Coding professionals are expected to support the importance of accurate, complete, and
consistent coding practices for the production of quality healthcare data.
2. Coding professionals in all healthcare settings should adhere to the ICD-9-CM (International
Classification of Diseases, 9th revision, Clinical Modification) coding conventions, official
coding guidelines approved by the Cooperating Parties*, the CPT (Current Procedural
Terminology) rules established by the American Medical Association, and any other official
coding rules and guidelines established for use with mandated standard code sets. Selection
and sequencing of diagnoses and procedures must meet the definitions of required data sets
for applicable healthcare settings.
3. Coding professionals should use their skills, their knowledge of currently mandated coding
and classification systems, and official resources to select the appropriate diagnostic and
procedural codes.
33
4. Coding professionals should only assign and report codes that are clearly and consistently
supported by physician documentation in the health record.
5. Coding professionals should consult physicians for clarification and additional documentation
prior to code assignment when there is conflicting or ambiguous data in the health record.
6. Coding professionals should not change codes or the narratives of codes on the billing
abstract so that meanings are misrepresented. Diagnoses or procedures should not be
inappropriately included or excluded because payment or insurance policy coverage
requirements will be affected. When individual payer policies conflict with official coding rules
and guidelines, these policies should be obtained in writing whenever possible. Reasonable
efforts should be made to educate the payer on proper coding practices in order to influence a
change in the payer's policy.
7. Coding professionals, as members of the healthcare team, should assist and educate
physicians and other clinicians by advocating proper documentation practices, further
specificity, and resequencing or inclusion of diagnoses or procedures when needed to more
accurately reflect the acuity, severity, and the occurrence of events.
8. Coding professionals should participate in the development of institutional coding policies and
should ensure that coding policies complement, not conflict with, official coding rules and
guidelines.
9. Coding professionals should maintain and continually enhance their coding skills, as they
have a professional responsibility to stay abreast of changes in codes, coding guidelines, and
regulations.
10. Coding professionals should strive for optimal payment to which the facility is legally entitled,
remembering that it is unethical and illegal to maximize payment by means that contradict
regulatory guidelines.
* The Cooperating Parties are the American Health Information Management Association, American
Hospital Association, Centers for Medicare and Medicaid Services, and National Center for Health
Statistics
Revised 12/99. Copyright © 2007 by the American Health Information Management Association. All
rights reserved. Used with permission.
Financial Aid
Financial aid is available to qualified students through the American Health Information Management
Association’s (AHIMA) Foundation of Research and Education, which offers both loans and
scholarships. For more information, visit http://www.ahima.org/fore/scholarships.html or call the
scholarship hotline at 312/233-1128.
The Chicago-based HIMSS Foundation, The HIMSS Foundation annually awards over $60,000 in
cash scholarships. Scholarships are awarded to HIMSS student members who have achieved
academic excellence and have the potential to be future leaders in the healthcare information and
management systems industry. Seven scholarships are awarded to the student(s) deemed most
deserving as determined by the HIMSS Foundation Scholarship Review Board. Information on all of
34
the HIMSS Foundation Scholarships and the online application form are available at
http://www.himss.org/foundation/schlr.asp on the HIMSS Foundation Web site.
The Michigan Health Information Management Association (MHIMA) also offers scholarships to
qualified students. For more information visit www.mhima.org/colleges on the MHIMA web site. The
MHIMA also offers a random lottery drawing for reimbursement for successful completion of an RHIA,
or RHIT certification exam.
3.1.2 Health Information Technology (HIT) Associate Degree Program
PROGRAM PURPOSE
The successful graduate holding an associate degree in health information management is the
technical expert in health data collection, analysis, monitoring, maintenance, and reporting activities in
accordance with established data quality principles, legal and regulatory standards, and professional
best practice guidelines. Health Information Technicians work to ensure the quality of health records
and healthcare data by verifying their completeness, accuracy, and proper entry into computer
systems. They use computer applications to assemble and analyze patient data to improve patient
care and control healthcare costs. These functions encompass, among other areas, processing and
using health data for billing, compliance, and surveillance purposes. In an e-health environment, this
individual performs these functions through the use of various electronic systems.
What kinds of positions do RHITs hold?
•
•
•
•
•
•
•
•
•
•
•
Cancer/other disease Registrar
Clinical Coder/Compliance Auditor/ Vocabulary Specialist
Clinical Data Collection and Reporting Specialist
Data Integrity Specialist
Document Imaging Coordinator
Documentation Specialist
Information Access/Disclosure Specialist
Quality Improvement Specialist
Reimbursement Specialist/ Financial Services Liaison
Instructor/Trainer
Manager/Supervisor
How many people are currently certified at the RHIT level? The American Health Information
Management Association (AHIMA) has over 18,000 RHIT-credentialed members working in the
healthcare industry (2006 data). Medical records and health information technicians is one of the
fastest growing occupations, according to the Bureau of Labor Statistics. Employment is “expected to
grow much faster than average for all occupations through 2018.
Upon successful completion of the associate degree in health information technology, the DU
graduate may earn the American Health Information Management Association (AHIMA) credential
Registered Health Information Technician (RHIT) by successfully completing the national certification
exam. With experience, the RHIT holds solid potential for advancement to management positions,
especially if the credential is combined with a bachelor's degree.
35
As a credentialed health information management professional, employers will know you have
successfully completed a rigorous academic program and have committed to a lifetime of professional
growth and continuing education.
HIT Competencies, Domains and Knowledge Clusters
HIT degree-seeking students learn material from competencies, domains and knowledge clusters as
identified by AHIMA. The following tables identify the domains, the sub-domains, the tasks, the
knowledge clusters and the courses where this content is contained within the Health Information
Technology Program.
HIT COMPETENCIES (Domains, Sub domains)
Contained within Course(s)
I. Domain: Health Data Management
A. Sub domain: Health Data Structure, Content and
Standards
1. Collect and maintain health data (such as data elements, data
HINT110, HINT297-297C, HINT209
sets, and databases).
2. Conduct analysis to ensure documentation in the health record
supports the diagnosis and reflects the patient’s progress, HINT110, HINT295/294C, HINT209
clinical findings, and discharge status.
3. Apply policies and procedures to ensure the accuracy of health HINT110, HINT223, HINT294-294C,,
data.
HINT297-297C, HINT209, HINT250
4. Verify timeliness, completeness, accuracy, and appropriateness HINT110, HINT201, HINT221,
of data and data sources for patient care, management, billing HINT222, HINT223, HINT294 -294C,
reports, registries, and/or databases.
B. Sub domain: Healthcare Information Requirements and
Standards
1. Monitor and apply organization-wide
documentation guidelines.
health
record HINT110, HIN201, HINT294-294C,
HINT297-297C
HINT110, HINT223, HINT294-294C,,
2. Apply policies and procedures to ensure organizational
HINT297/HINT297C, HINT209,
compliance with regulations and standards.
HINT250
3. Maintain the accuracy and completeness of the patient record as
defined by organizational policy and external regulations and HINT110, HINT297 297C
standards.
4. Assist in preparing the organization for accreditation, licensing, HINT110, HINT201, HINT294-294C,
and/or certification surveys.
C. Sub domain: Clinical Classification Systems
1. Use and maintain electronic applications and work processes to HINT201, HINT221, HINT222,
support clinical classification and coding.
HINT223, HINT294-294C
2. Apply diagnosis/procedure codes according to current
HINT221, HINT223, HINT294-294C
nomenclature.
3. Ensure accuracy of diagnostic/procedural groupings such as HINT201, HINT221, HINT222,
MSDRG, APC, and so on.
HINT223, HINT294 /294C HINT250
4. Adhere to current regulations and established guidelines in code HINT221, HINT222, HINT223,
assignment.
HINT294-HINT294C
36
5. Validate coding accuracy using clinical information found in the HINT221, HINT222, HINT223,
health record.
HINT294-294C, HINT250
6. Use and maintain applications and processes to support
other clinical classification and nomenclature systems HINT201, HINT223, HINT294-294C
(such as DSM IV-, SNOMED-CT and so on).
7. Resolve discrepancies between coded data and supporting HINT221, HINT222, HINT223,
documentation.
D. Sub domain: Reimbursement Methodologies
1. Apply policies and procedures for the use of clinical data
required in reimbursement and prospective payment HINT223, HINT294-294C, HINT250
systems (PPS) in healthcare delivery.
2. Apply policies and procedures to comply with the changing
regulations among various payment systems for healthcare HINT 223, HINT 294/294C, HINT
services such as Medicare, Medicaid, managed care, and so 250
forth.
3. Support accurate billing through coding, charge master, HINT221, HINT222, HINT223,
claims management, and bill reconciliation processes.
4. Use established guidelines to comply with reimbursement
and reporting requirements such as the National Correct
Coding Initiative.
5. Compile patient data and perform data quality reviews to
validate code assignment and compliance with reporting
requirements such as outpatient prospective payment
systems.
6 Ensure accuracy of diagnostic/procedure groupings such as
DRG, APC and so on.
II. Domain: Health Statistics, Biomedical Research, and
Quality Management
HINT221, HINT222, HINT223,
HINT223, HINT294/294C, HINT250
A. Sub domain: Healthcare Statistics and Research
1. Collect, maintain and report data for clinical
indices/databases/registries to meet specific organization
needs such as medical research and disease registries
2. Collect, organize, and present data for quality
management, utilization management, risk management,
and other related studies.
3. Comprehend basic descriptive, institutional and healthcare
vital statistics
B. Sub domain: Quality Management and Performance
Improvement
HINT110, HINT 203, HINT209,
HINT297-297C
HINT223, HINT294-294C,
HINT295, HINT209
HINT297-HINT297C, HINT203,
HINT209
1. Abstract and report data for facility-wide quality
management and performance improvement programs.
HINT 110, HINT201, HINT297297C, HINT209
2. Analyze clinical data to identify trends that demonstrate
quality, safety, and effectiveness of healthcare.
HINT 110, HINT201, HINT297297C, HINT203, HINT209
III. Domain: Health Services Organization and Delivery
37
A. Sub domain: Healthcare Delivery Systems
1. Apply current laws, accreditation, licensure, and
certification standards related to health information initiates
from the national, state, local, and facility levels.
2. Differentiate the roles of various providers and disciplines
throughout the continuum of healthcare and respond to
their information needs.
B. Sub domain: Healthcare Privacy, Confidentiality, Legal,
and Ethical Issues
1. Adhere to the legal and regulatory requirements related to
the health information infrastructure
2. Apply policies and procedures for access and disclosure of
personal health information.
HINT203, HINT209
HINT110, HINT223, HINT294294C, HINT297-297C, HINT203,
HINT209, HINT250
4. Maintain user access logs/systems to track access to and
disclosure of identifiable patient data.
HINT110, HINT297-297C5,
HLTH230
HLTH230
HLTH230
HLTH230
5. Apply and promote ethical standards of practice.
ALL COURSES
3. Release patient-specific data to authorized users.
IV. Domain: Information Technology and Systems
A. Sub domain: Information and Communication
Technologies
1. Use technology, including hardware and software, to
ensure data collection, storage, analysis, and reporting of
information.
2. Use common software applications such as spreadsheets,
databases, word processing, graphics, presentation, e-mail,
and so on in the execution of work processes.
3. Use specialized software in the completion of HIM
processes such as record tracking, release of information,
coding, grouping, registries, billing, quality improvement,
and imaging.
4. Apply policies and procedures to the use of networks,
including intranet and Internet applications to facilitate the
electronic health record (EHR), personal health record
(PHR), public health, and other administrative applications.
HINT297-297C,CISP112
ALL COURSES
HINT250
B. Sub domain: Data, Information, and File Structures
1. Apply knowledge of data base architecture and design
(such as data dictionary, data modeling, data warehousing)
to meet departmental needs.
HINT110, HINT201, HINT297297C,
C. Sub domain: Data Storage and Retrieval
1. Use appropriate electronic or imaging technology for
data/record storage.
38
2. Query and generate reports to facilitate information
retrieval, using appropriate software.
3. Apply retention and destruction policies for health
information
D. Sub domain: Data Security
1. Apply confidentiality and security measures to protect
electronic health information.
2. Protect data integrity and validity using software or
hardware technology.
3. Apply departmental and organizational data and
information system security policies.
4. Use and summarize data compiled from audit trail and data
quality monitoring programs.
HINT110, HIN201, HINT294-294C,
HINT250
HINT297-297C, HLTH230,
HINT209
HINT201, HINT297-297C, CISP112
V. Domain: Organizational Resources
A. Sub domain: Human Resources
1. Apply the fundamentals of team leadership.
2. Participate in and work in teams and committees
3. Conduct new staff orientation and training programs.
HINT294-294C, HINT297-297C,
HINT209, HINT211
HINT297/297C, HINT211, HINT
209, HINT 294/294C
HINT297/297C, HINT211, HINT
201
4. Monitor and report staffing levels and productivity
standards for health information functions.
HINT110, HINT294/294C,
HINT297/27C, HINT211
5. Use tools and techniques to monitor report and improve
processes.
HINT297/297C, HINT209
6. Comply with local, state, and federal labor regulations
HINT 211, HINT 297/297C
B. Sub domain: Financial and Physical Resources
1. Make recommendations for items to include in budgets and
contracts.
HINT294-294C, HINT297-297C,
HINT209, HINT250, HINT211
2. Monitor and order supplies needed for work processes.
HINT294-294C, HINT297-297C,
3. Monitor coding and revenue cycle processes.
4. Recommend cost-saving and efficient means of achieving
work processes and goals.
39
HINT110, HINT201, HINT223, HI
NT294-294C, HINT297-297C,
5. Contribute to work plans, policies, procedures, and
resource requisitions in relation to job functions.
HINT297-297C, HINT203,
HIT Knowledge Clusters:
Health Data Structure, Content and Standards
•
Data versus information
•
Structure and use of health information (individual,
comparative, aggregate)
HINT110, HINT201,
HINT297/HINT297C
HINT297-297C
•
Health information media (such as paper, computer, webbased)
HINT297-297C
•
Health record data collection tools (forms, screens, etc.)
HINT110, HINT201, HLTH110
•
Data sources (primary/secondary)
•
Data storage and retrieval
•
Healthcare data sets (such as OASIS, HEDIS, DEEDS,
UHDDS)
HINT297-297C
HINT110, HINT201, HINT297297C, HLTH110
HINT110, HINT201, HINT297297C, HINT209
Healthcare Information Requirements and Standards
•
Type and content of health record (paper, electronic,
computer-based, e-health-personal, web-based)
HINT110, HINT201, HINT294294C, HINT297-297C, HLTH230
•
Health record documentation requirements (such as
accreditation, certification, licensure)
HINT297-297C, HLTH230
•
Data Quality and Integrity
Clinical Classification Systems
•
Classifications, taxonomies, nomenclatures, terminologies,
and clinical vocabularies
•
Principles and applications of coding systems (such as
ICD, CPT, DSM)
HINT294/HINT294C
•
Diagnostic and procedural groupings (such as DRG, APC,
RUGs, SNOMED)
•
Case mix analysis and indexes
•
Severity of illness systems
HINT223, HINT209
•
Coding compliance strategies, auditing, and reporting
(such as CCI, OIG Work Plans)
HINT223, HINT294/HINT294C,
HINT250
40
HINT203, HINT250
HINT250, HINT 294-294C
•
Coding quality monitors and reporting
Reimbursement
•
Commercial, managed care and federal insurance plans
•
Compliance strategies and reporting
HINT 223, HINT 250, HINT
294/294C
•
Payment methodologies and systems (such as capitation,
prospective payment systems, RBRVS)
Billing processes and procedures (such as claims, EOB,
ABN, electronic data interchange)
•
Charge master maintenance
•
Regulatory guidelines (such as NCD, QIO)
•
Reimbursement monitoring and reporting
•
Healthcare Statistics and Research
•
Indices, databases, and registries
HINT110, HINT209
•
Vital statistics
HINT110, HINT203, HLTH230
•
Healthcare statistics
HINT203, HLTH230
•
Descriptive statistics (such as means, frequencies, ranges,
percentiles, standard deviations)
•
Statistical applications with healthcare data
•
Data selection, interpretation, and presentation
•
Knowledge-based research techniques (such as library,
MEDLINE, web-based)
ALL COURSES
Quality Management and Performance Improvement
•
Quality assessment and improvement (such as process,
collection tools, data analysis, reporting techniques)
•
Utilization management, risk management, and case
management
•
Regulatory quality monitoring requirements
•
Outcomes measures and monitoring
Healthcare Delivery Systems
•
Organization of healthcare delivery in the United States
HLTH110
•
Healthcare organizations structure and operation
HINT203, HINT209
41
•
External standards, regulations, and initiatives (such as
licensure, certification, accreditation, HIPAA)
•
Healthcare providers and disciplines
Healthcare Privacy, Confidentiality, Legal, and Ethical
Issues
HINT209, HLTH230
HINT110, HINT221,HINT222,
HINT294-294C, HINT297-297C,
HINT203, HLTH110, HLTH230
•
Legislative and regulatory processes
HINT110, HLTH230
•
Legal terminology
HINT110, HLTH230
•
Health information/record laws and regulations (such as
retention, patient rights/advocacy, advanced directives,
privacy)
Confidentiality, privacy, and security policies, procedures,
and monitoring
•
•
Release of information policies and procedures
•
Professional and practice-related ethical issues
HLTH230
HINT297-297C, HLTH230
HLTH230
ALL COURSES
Information and Communication Technologies
•
Computer concepts (such as hardware components,
operating systems, languages, software packages)
•
Communication and internet technologies (such as
networks, intranet, standards)
Common software applications (such as word processing,
spreadsheet, database, graphics)
Health information systems (such as administrative, patient
registration, ADT, EHR, PHR, lab, radiology, pharmacy)
•
•
ALL COURSES
HINT110, HINT201, HINT294294C, HINT297-297C, HINT203
•
Voice recognition technology
•
Health information specialty systems (such as ROI, coding,
registries)
Application of systems and policies to health information
systems and functions and data requests.
HINT110, HINT201, HINT294294C, HINT297-297C
HINT110, HINT201, HINT297297C, HINT209
System acquisition and evaluation
HINT 201, HINT 297/297C
•
Data Storage and Retrieval
•
Document archival, retrieval, and imaging systems
HINT 110, HINT 201
•
Maintenance and monitoring of data storage systems
297/297C
Data Security and Healthcare Information Systems
42
•
System architecture and design
297/297C
•
Screen design
HINT 110, HINT 201
•
Data retrieval and maintenance
294/294C
•
Data Security concepts
HINT 110, HINT 201
•
Data integrity concepts
•
Data integrity and security processes and monitoring
HINT 110, HINT 201, HINT 203,
HINT 209
HINT 209, CISP 112
Organizational Resources
•
Roles and functions of teams and committees
HINT 110, HINT 211, HINT 209
•
Team/consensus building and committees
HINT 110, HINT211, HINT 209
•
Communication and interpersonal skills
HINT 110, HINT 211, HINT 209
•
Team leadership concepts and techniques
•
Orientation and training (such as content, delivery,
media)
•
Workflow and process monitors
HINT221, HINT 209, HINT
297/297C
HINT 223, HINT 297/HINT297C
HINT 223, HINT 297/297C
Financial and Resource Management
•
Revenue cycle monitors
•
Organizational plans and budgets (framework, levels,
responsibilities, etc)
•
Resource allocation monitors
294/294C
HINT294/294C, HINT297/297C,
HINT294/294C, HINT297/297C,
ACCREDITATION
The Davenport University Health Information Technology degree program is accredited by the
Commission on Accreditation for Health Informatics and Information Management Education
(CAHIIM). Students may begin the HIT program at any of the identified locations, but must complete
the program at the Livonia (formerly located at Dearborn) location or through DUOnline. Students
successfully completing this accredited program are eligible to take the Registered Health Information
Technician (RHIT) exam offered by the American Health Information Management Association
43
(AHIMA). To be eligible to sit for the certification examination, applicants must meet the requirements
found in the AHIMA website (http://www.ahima.org/certification/). Graduating HIT students must have
completed their formal training in a Health Information Technology program accredited by CAHIIM, in
conjunction with AHIMA. The EPC for the HIT program (needed to apply for the RHIT exam) is
654.
Beginning October 6, 2008, students in CAHIIM-accredited programs for RHIT or RHIA, enrolled in
their final term of study, are now eligible to apply for and take their respective certification exam early.
Eligible students include the following:
• Students currently enrolled and in their last term of study
• Students who have completed their course work but have not yet graduated
• Graduates that are currently waiting for their official transcripts
Being a healthcare professional today means maintaining a lifelong commitment to high standards of
practice. RHITs are required to obtain 20 continuing credits every two years to maintain and keep
their credentials current.
HEALTH INFORMATION TECHNOLOGY (HIT) REQUIRED COURSES AND CREDITS
74
2HT
AAS
Health Information Technology
Credits
Planned
22
Transfer
Foundations of Excellence
Semester
credits Credit
BIOL120
Essentials of Anatomy & Physiology
4
BIOL131
Introduction to Human Disease
3
COMM120 Presentation Techniques
3
ENGL109
Composition
3
ENGL110
Advanced Composition
3
MATH125
Intermediate Algebra
3
SOSC201
Diversity in Society
3
Planned
Transfer
Foundations of Health Professions
9 credits
Semester
Credit
HLTH101
Intro to Health Careers
3
HLTH110
Medical Terminology
3
CISP112
Computer Foundations
3
Planned
43
Transfer
Major
Semester
credits Credit
HINT110
Health Record Content
3
HINT201
3
HINT221
ICD-9-CM Coding
4
HINT222
Procedural CPT/HCPCS Coding
3
HINT203
Health Care Delivery Systems
3
HINT209
Quality Assurance Health Care
3
HINT223
Advanced Coding
4
Health
Care
Management
HINT211
3
Foundations
HINT250
Intro to Reimbursement Systems
3
HINT294
Medical Coding Practicum Lecture
2
HINT294C Medical Coding Practicum Lab
2
HINT297
Health Info Tech Practicum Lecture
2
HINT297C Health Info Tech Practicum Lab
2
HLTH220
Pharmacology
3
44
2011-2012
Davenport
Credit
Davenport
Credit
Davenport
Credit
HLTH230
Health Care Law and Ethics
3
Recommended Program Sequence (full-time):
Semester 1
Course
BIOL120
Essentials of A&P
Cr.
4
74 Cr
Semester 2
2009-10
Course
Cr.
BIOL131
Intro to Human Disease
3
HLTH101 Intro to Health Careers
3
3
HLTH110 Medical Terminology
3
MATH125
3
ENGL109 Composition
3
HINT203
3
CISP112
3
HINT110
3
ENGL110
3
Total
18
Semester 3
Total
Course
16
Cr.
Semester 4
Course
HINT201
Health Information Tech
3
SOSC201
HINT221
ICD-9-CM Coding
4
HINT209
HINT222
Proc CPT/HCPCS
Coding
3
HINT211
3
HINT250
Health Care Law &
Ethics
3
HINT223
Total
16
HLTH220 Pharmacology
HLTH230
Semester 5
Course
Cr.
HINT
294C
Medical Coding
Practicum Lecture
Medical Coding
Practicum Lab
HINT297
HIT Practicum Lecture
2
HINT
297C
HIT Practicum Lab
2
Total
8
HINT294
Semester 6
Course
2
2
45
Cr.
Quality Assurance in
Healthcare
Healthcare Management
Foundations
Intro to Reimbursement
Systems
3
Advanced Coding
4
Total
16
3
3
3
Cr.
Recommended Program Sequence (part-time):
Semester 1
Course
Cr.
74 Cr
Semester 2
2009-10
Course
BIOL120
Cr.
HLTH101
3
HLTH110
Medical Terminology
3
Essentials of Anatomy &
Physiology
ENGL109
Composition
3
MATH125
Total
9
Semester 3
4
3
3
Total
10
Semester 4
Course
Cr.
Course
CISP112
Applied Information
Technology
3
HINT201
HINT110
3
BIOL131
HINT203
Health Care Delivery
Systems
Total
3
ENGL110
9
Semester 5
Cr.
Health Information
Technology
Introduction to Human
Disease
Cr.
3
3
Total
9
Semester 6
Course
3
Cr.
Course
HINT221
ICD-9-CM Coding
4
HLTH230
Health Care Law & Ethics
3
HLTH220
HINT222
Pharmacology
Procedural CPT/HCPCS
Coding
Total
3
HINT223
HINT250
Advanced Coding
Introduction to
Reimbursement Systems
Total
4
3
10
Semester 7
Course
HINT211
3
10
Semester 8
Cr.
Health Care Mgmt
Foundations
Medical Coding
Practicum Lecture
Medical Coding
HINT294C
Practicum Lab
HINT209 Quality Assurance
Health Care
HINT294
Total
3
Course
HINT297
HINT
297C
2
SOSC201
2
3
10
46
Cr.
Health Information
Technology Practicum
Lecture
2
HIT Practicum Lab
2
3
3.1.3 Health Information Management (HIM) Bachelor Degree Program
PROGRAM PURPOSE
The successful graduate holding a baccalaureate degree in health information management
possesses the expertise to develop, implement, and/or manage individual, aggregate and public
healthcare data collection and reporting systems. These systems ensure the quality, integrity,
availability, and preservation of healthcare data in support of patient safety and privacy, as well as the
confidentiality and security of health information. In an e-health environment, these processes and
systems are needed to support authorized users and decision makers.
What types of positions are held by HIM graduates?
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Business Process Engineer
Clinical Data Analyst
Clinical Documentation Coordinator
Clinical Research/Trials Associate
Compliance Officer
Data Quality Manager
Data Sets, Nomenclature, and Classification Standards Manager
Data Translator
Instructor/Trainer
Educator
Healthcare Consumer Advocate
Health Data/Information Resource Manager
Health Information Services Manager (Director, Assistant Director, Supervisor)
Health Information System Applications Designer/Trainer, Marketing and Sales Manager/
Implementation and Support Manager
Privacy/Security Officer
Project Manager
Quality Improvement Manager
Reimbursement Manager
Revenue Cycle Manager
HIM Competencies, Domains and Knowledge Clusters
HIM degree-seeking students learn material from competencies, domains and knowledge clusters as
identified by AHIMA. The following tables identify the domains, the sub-domains, the tasks, the
knowledge clusters and the courses where this content is contained within the Health Information
Management Program.
Contained within
Course(s)
HIM COMPETENCIES (Domains, Sub domains)
I. Domain: Healthcare Data Management
A. Sub domain: Health Data Structure, Content and Standards
1. Manage health data (such as data elements, data sets, and
databases).
47
HINT350, HINT385,
HINT400
2. Ensure that documentation in the health record supports the
diagnosis and reflects the patient’s progress, clinical findings, and
discharge status.
Contained within
Course(s)
HINT350, HINT385,
HINT400
B. Sub domain: Healthcare Information Requirements and Standards
1. Develop organization-wide health record documentation guidelines.
HINT350, HINT385,
HINT400, HINT496
2. Maintain organizational compliance with regulations and standards.
HINT350, HINT385,
HINT400, HINT496
3. Ensure organizational survey readiness for accreditation, licensing
and/or certification processes.
HINT350, HINT400,
HINT496, HSAD402
4. Design and implement clinical documentation initiatives
HINT 250, HINT 400,
HINT 496
C. Sub domain: Clinical Classification Systems
1. Select electronic applications for clinical classification and coding.
HINT385, HINT400
2. Implement and manage applications and processes for clinical
classification and coding.
HINT385, HINT400
3. Maintain processes, policies, and procedures to ensure the accuracy
HINT 385, HINT 400
of coded data
D. Sub domain: Reimbursement Methodologies
1. Manage the use of clinical data required in prospective payment
systems (PPS) in healthcare delivery
HINT350, HINT385,
HINT400
2. Manage the use of clinical data required in other reimbursement
systems in healthcare delivery.
HINT350, HINT385,
HINT400
3. Participate in selection and development of applications and
processes for chargemaster, and claims management.
HINT350, HINT385,
HINT400
4. Implement and manage processes for compliance and reporting.
HINT350, HINT385,
HINT400
5. Participate in revenue cycle management
HINT350, HINT385,
HINT400
II. Domain: Health Statistics, Biomedical Research and Quality
Management
A. Sub domain: Healthcare Statistics and Research
1. Analyze and present data for quality management, utilization
management, risk management, and other related studies.
HINT350, HINT385,
HINT496, HLTH401
2. Utilize statistical software.
HINT350, HLTH401,
HINT385, HINT496
3. Ensure adherence to Institutional Review Board (IRB) processes
and policies.
HLTH401, HINT385,
HINT496
B. Sub domain: Quality Management and Performance Improvement
48
1. Provide support for facility-wide quality management and
performance improvement programs
2. Analyze and present data for healthcare decision-making (such as
demonstrating quality, safety and effectiveness of healthcare).
III.
Contained within
Course(s)
HINT350, HINT400,
HINT496
HINT350, HINT496,
HLTH401, HSAD302,
HSAD402
Domain: Health Services Organization and Delivery
A. Sub domain: Healthcare Delivery Systems
1. Evaluate and implement national health information initiatives on the
healthcare delivery system for application to information system
policies and procedures.
2. Interpret, communicate, and apply current laws, accreditation,
licensure and certification standards related to health information
initiatives at the national, state, local, and facility levels.
3. Analyze and respond to the information needs of internal and
external customers throughout the continuum of healthcare services.
HINT350, HINT385,
HINT400, HSAD302
HINT350, HINT385,
HINT400, HSAD302
HINT350, HINT385,
HSAD302
4. Revise policies and procedures to comply with changing health
information regulations.
HINT350, HINT385,
HSAD302
5. Translate and interpret health information for consumers and
advocates.
HINT350, HINT385,
HSAD302
B. Sub domain: Healthcare Privacy, Confidentiality, Legal, and
Ethical Issues.
IV.
1. Coordinate the implementation of legal and regulatory requirements
related to the health information infrastructure.
HINT350, HINT496,
HSAD402
2. Manage access and disclosure of personal health information.
HINT350, HINT400,
HINT496, HSAD402
3. Develop and implement organization-wide confidentiality policies
and procedures.
HINT350, HINT400,
HINT496, HSAD402
4. Develop and implement privacy-training programs.
HINT350, HINT400,
HINT496, HSAD402
5. Resolve privacy issues/problems.
HINT350, HINT400,
HINT496, HSAD402
6. Apply and promote ethical standards of practice.
ALL COURSES
7. Define and maintain elements of the legal patient record
HINT350, HINT400,
HINT496, HSAD402
8. Establish and maintain e-discovery guidelines
HINT350, HINT400,
HINT496, HSAD402
Domain: Information Technology & Systems
A. Sub domain: Information and Communication Technologies
49
1. Implement and manage use of technology, including hardware and
software, to ensure data collection, storage, and analysis and
reporting of information.
2. Contribute to the development of networks, including intranet and
internet applications to facilitate the electronic health record (EHR),
personal health record (PHR), public health, and other
administrative applications.
3. Interpret the derivation and use of standards to achieve
interoperability of healthcare information systems.
Contained within
Course(s)
HINT350, HINT385,
HINT400, HINT496
HINT350, HINT385,
HINT400, CISP247 OR
BITS212
HINT350, HINT385,
HINT400, HINT496
B. Sub domain: Information Systems
1. Apply knowledge of data base architecture and design (such as data
dictionary, data modeling, data warehousing, and so on) to meet
organizational needs
2. Monitor use of clinical vocabularies and terminologies used in the
organization’s health information system
3. Manage clinical indices/databases/registries
HINT350, HINT385,
HINT400, HINT496
HINT350, HINT385,
HINT400, HINT496
HINT350, HINT385,
HINT400, HINT496
4.
Apply appropriate electronic or imaging technology for data/record
storage.
HINT350, HINT385,
HINT400, HINT496
5.
Apply knowledge of data base querying and data mining techniques HINT350, HINT385,
to facilitate information retrieval.
HINT400, HINT496
6. Implement and manage knowledge-based applications to meet enduser information requirements.
HINT350, HINT385,
HINT400, HINT496
7. Design and generate administrative reports using appropriate
software.
HINT350, HINT385,
HINT400, HINT496
8. Participate in system selection processes (RFI and RFP)
HINT350, HINT385,
HINT400, HINT496
9. Evaluate and recommend clinical administrative, and specialty
service applications (RFP vendor selection, electronic record,
clinical coding)
10. Apply appropriate systems life cycle concepts, including systems
analysis, design, implementation, evaluation, and maintenance to
the selection of healthcare information systems
HINT350, HINT385,
HINT400, HINT496
HINT350, HINT385,
HINT400, HINT496
C. Sub domain: Data Security
1. Protect electronic health information through confidentiality and
security measures.
HINT350, HINT385,
HINT400, HINT496
2. Protect data integrity and validity using software or hardware
technology.
HINT350, HINT385,
HINT400, HINT496
3. Implement and monitor department and organizational data and
information system security policies.
HINT350, HINT385,
HINT400, HINT496
4. Recommend elements that must be included in the design of audit
trail and data quality monitoring programs.
HINT350, HINT385,
HINT400, HINT496
V. Domain: Organization and Management
50
Contained within
Course(s)
A. Sub domain: Human Resources Management
1. Manage human resources to facilitate staff recruitment, retention,
and supervision.
HINT211, HINT385
2. Ensure compliance with employment laws.
HINT211, HINT385
3. Develop and implement staff orientation and training programs.
HINT211, HINT385,
HINT400
4. Develop productivity standards for health information functions.
HINT211, HINT350,
HINT385, HINT400
5. Monitor staffing levels and productivity, and provide feedback to staff HINT211, HINT350,
regarding performance.
HINT385, HINT400
6. Benchmark staff performance data.
HINT211, HINT350,
HINT385, HINT400
7. Develop, motivate, and support work teams.
HINT211, HINT350,
HINT385, HINT400
8. Apply Quality Management tools
HINT211, HINT350,
HINT385, HINT400
9. Develop, motivate, and support work teams.
HINT211, HINT350,
HINT385, HINT400
B. Sub domain: Financial and Resource Management
1. Demonstrate knowledge of financial management and accounting
principles.
ACCT201, HINT496
2. Prepare and monitor budgets and contracts.
FINC403, HINT496
3. Demonstrate and apply knowledge of cost-benefit analysis
techniques to justify resource needs.
FINC403, HINT350,
HINT400, HINT496
HINT350, HINT385,
HINT400, HINT496,
FINC403
4. Manage organization-wide coding and revenue cycle management.
C. Sub domain: Strategic Planning and Organizational Development
1. Apply general principles of management in the administration of
health information services.
2. Assigns projects and tasks to appropriate staff.
3. Apply project management techniques to ensure efficient workflow
and appropriate outcomes
4. Demonstrate leadership skills.
51
HINT211, HINT350,
HINT385, HINT400,
HINT496
HINT211, HINT350,
HINT385, HINT400,
HINT496
HINT211, HINT350,
HINT385, HINT400,
HINT496
HINT211, HINT350,
HINT385, HINT400,
HINT496
Contained within
Course(s)
D. Sub domain: Problem Solving and Leadership
1. Apply project management techniques to ensure efficient workflow
and appropriate outcomes
2. Facilitate project management by integrating work efforts, as well as
planning and executing project tasks and activities
HINT211, HINT350,
HINT385, HINT400,
HINT496
HINT211, HINT350,
HINT385, HINT400,
HINT496
Contained within
Course(s)
HIM Knowledge Clusters:
Health Data Structure, Content, and Standards
HINT110,HINT201,
HINT297-297C,HINT385,
HINT209
HINT110,HINT201,
HINT294-294C,HINT297297C, HINT385, HINT209
•
Capture, structure and use of health information
•
Health information (paper, electronic)
•
Data quality assessment and integrity
HINT350, HINT385
•
Secondary data sources, registries and indexes;
HINT110,HINT294-294C,
•
Healthcare data sets (such as OASIS, HEDIS, UHDDS)
HINT350,HINT385,
HINT496
•
Health information archival, and retrieval systems
•
HINT350,HINT400,
HINT496
HINT110,HINT201,
Data collection tools, and technologies, (such as forms; data input HINT294/294C,
HINT297/297C,HINT385,
screens; templates) and other health record documentation tools.
HLTH110
Healthcare Information Requirements and Standards
•
Standards and regulations for documentation (such as Joint
Commission, CARF, COP, )
HINT350, HINT400,
HINT496
•
Health information standards (such as HIPAA, ANSI, ASTM, LOINC,
UML, HL-7)
HINT350, HINT400,
HINT496
•
Patient Identity Management Policies
HINT350, HINT400,
HINT496
Clinical Classification Systems
•
Healthcare taxonomies, clinical vocabularies,
terminologies/nomenclatures (such as ICD-9-CM, ICD-10, CPT,
SNOMED-CT, DSM-IV)
52
HINT201, HINT221,
HINT222, HINT223,
HINT250, HINT385
Contained within
Course(s)
•
HINT223, HINT290,
HINT385
•
Data integrity, coding audits
HINT 223, HINT 294/294C,
HINT 496
•
CCI, Electronic billing, X12N
294/294C, HINT 350
Reimbursement Methodologies
•
Clinical data and reimbursement management
•
Compliance strategies and reporting (e.g. National Correct Coding
Initiative)
•
Chargemaster management
•
Casemix management
•
Audit process (such as compliance and reimbursement)
•
Payment systems (such as PPS, DRGs, APCs, RBRVS, RUGs)
•
Commercial, managed care and federal insurance plans
•
Revenue Cycle Process
FINC403, HINT350,
HINT385, HINT400
FINC403, HINT223,
HINT385, HINT250
FINC403, HINT250,
HINT385
HINT294-294C, FINC403,
HINT385
HINT250, FINC403,
HINT385
HINT203, HINT250,
HINT221, HINT222,
HINT385
HINT203, HINT250,
HINT 250, HINT 294/294C,
HINT 350, HINT 385
Healthcare Statistics, Biomedical Research and Quality
Management – Healthcare Statistics and Research
HINT350, HINT496,
HLTH401
HINT110, HINT203,
HINT209, STAT219,
HINT496
•
Statistical analysis on healthcare data
•
Descriptive statistics (such as means, standard deviations,
frequencies, ranges, percentiles)
•
Inferential statistics (such as t-tests, ANOVAs, regression analysis,
statistical process control, reliability, validity)
•
Vital statistics
HINT496, HINT203,
HLTH230
•
Epidemiology
HINT496, HLTH401
53
HINT496, HLTH401
Contained within
Course(s)
•
Data reporting and presentation techniques
HINT297/297C, HINT496,
HINT209, HLTH401
•
Computerized statistical packages
HINT496, HLTH401
•
Research design/methods (such as quantitative, qualitative,
evaluative, outcomes)
HINT496, HLTH401
•
Knowledge-based research techniques (such as Medline, CMS,
libraries, web sites)
•
National guidelines regarding human subjects’ research
•
Institutional review board process (IRB)
•
Research protocol data management
ALL COURSES IN
COLLEGE OF HEALTH
PROFESSIONS
HLTH230, HLTH401,
HINT496
HINT350, HINT496,
HINT209, HLTH401
HINT209, HINT350,
HINT496, HLTH401
Quality Management and Performance Improvement
•
Quality assessment and management tools (such as benchmarking,
ORYX, SQC)
•
Utilization and resource management
•
Disease management process (such as case management, critical
paths)
•
Out comes measurement (such as patient, customer satisfaction,
disease-specific)
•
Benchmarking techniques
•
Patient and organization safety initiatives
HINT110, HINT203,
HINT400, HINT496,
HINT209
HINT350, HINT400,
HINT496, HINT203,
HINT209, HSAD402
HINT350, HINT400,
HINT496
HINT350, HINT400,
HINT496, HLTH401,
HSAD302, HSAD402
HINT 110, HINT 297/297C,
HINT 294/294C, HINT 350,
HINT 385
HINT 110, HINT 297/297C,
HITN 211, HINT 385, HINT
496
Health Services Delivery Systems
•
HINT385, HINT203,
HINT209, HSAD302,
HLTH110, FINC403
Organization of healthcare systems
54
Contained within
Course(s)
•
•
•
•
Structure and operation of healthcare organizations including e-health HINT297-297C, HINT350,
HINT385, HINT203,
delivery
HINT209
HINT350, HINT385,
Accreditation standards (such as Joint Commission, AOA, NCQA,
HSAD302
CARF, CHAP, URAC)
HINT110, HINT290,
HINT385, HINT203,
Regulatory and licensure requirements
HINT209, HSAD302,
HLTH230
297/297C, HINT350,
Federal initiative, ONC CCHIT
HINT385, HSAD302, HINT
496
Healthcare Privacy, Confidentiality, Legal and Ethical Issues
•
Legislative and legal system
•
Privacy, confidentiality, security principles, policies and procedures
•
Health information laws, regulations, and standards (such as HIPAA,
e-health, JCAHO, state laws)
•
Elements of compliance programs
•
Professional and practice related ethical issues
•
Legal Health Record, e-Discovery guidelines
HINT496, HLTH230,
HSAD302, HSAD402
HSAD402
HINT110, HINT290,
HINT400, HINT496,
HLTH230, HSAD402
HINT350, HINT385,
HINT496, HSAD302,
HSAD402
ALL COURSES IN THE
COLLEGE OF HEALTH
PROFESSIONS
HINT496, HLTH230,
HSAD302, HSAD402
Information and Communication Technologies
•
Computer concepts (hardware components, network systems
architectures, operating systems and languages, and software
packages and tools)
•
Communications technologies (networks-LANS, WANS, VPNs; data
interchange standards – NIST, HL-7)
55
HINT385, HINT400,
CISP112, CISP247/BITS212
HINT201, HINT290,
HINT385, HINT400,
CISP112
Contained within
Course(s)
•
Data interchange standards (such as- X9, NIST, HL&, Reference
Information Modeling (RIM)
HINT350, HINT385,
HINT400
•
Internet technologies (Intranet, web-based systems, standards –
SGML, XML)
Data, information and file structures (data administration, data
definitions, data dictionary, data modeling, data structures, data
warehousing, database management systems)
HINT350, HINT385,
HINT400
•
•
Data storage and retrieval (storage media, query tools/applications,
data mining, report design, search engines)
•
Indices and registry polices
•
System interoperability, data sharing
•
National Healthcare Information Infrastructure (NHIN)
HINT350, HINT385,
HINT400, HINT496
HINT110, HINT201,
HINT385, HINT400,
HINT496
HINT110, HINT201,
HINT400, HINT209
HINT110, HINT201,
HINT400, HINT209 HINT
350
HINT110, HINT201,
HINT400, HINT209
Information Systems
•
Leading development of health information resources and systems
HINT350, HINT385,
HINT400
•
Database & Architecture and Design
HINT385, HINT400,
HINT250
•
Clinical, business, and specialty systems applications (administrative,
clinical decision support systems, electronic health record and
computer-based health record systems, nursing, ancillary service
systems, patient numbering systems at master and enterprise levels
HINT110,HINT 297.297C,
400, HINT 496
•
Systems development, Life Cycle (planning, system analysis, design,
implementation, evaluation, and maintenance.)
HINT350, HINT385,
HINT400
•
Human factors and user interface design
HINT350, HINT385,
HINT400
•
RHIO, HIE, RHEC
HINT350, HINT400,
HINT496
•
Project management
HINT350, HINT400,
HINT496
Data Security
56
Contained within
Course(s)
•
Data security protection methods (such as authentication encryption,
decryption, firewalls)
•
Data Security (audits, controls, data recovery e-security
297/297C, HINT 350, HINT
385, HINT 400
297/297C, HINT 350, HINT
385, HINT 400
Human Resources Management
•
Employment laws
HINT211 OR MGMT211,
HINT385
•
Principles of human resources management (recruitment,
supervision, retention, counseling, disciplinary action)
HINT211 OR MGMT211,
HINT385
•
Workforce education and training
HINT211 OR MGMT211,
HINT350, HINT385
•
Performance standards
HINT211 OR MGMT211,
HINT385
•
Labor Trends, market analysis
HINT211 OR MGMT211,
HINT385
Financial and Resource Management
•
Healthcare finance (payer mix, bond rating, investment,
capitalization)
FINC403, HINT496
•
Accounting principles
ACCT201, HINT496
•
Budget process (capital and operating)
FINC403, HINT496
•
Cost/benefit analysis
FINC403, HINT496
Strategic Planning and Organizational Development
•
Organizational assessment and benchmarking
HINT350, HINT385,
HINT400
•
Critical thinking skills, emotional intelligence, employee engagement
HINT 211, HINT350,
HINT385, HINT400
•
Project management
HINT 211, HINT350,
HINT385, HINT400
Problem Solving and Leadership
•
HINT350,
HINT400
Process reengineering and work redesign
57
HINT385,
Contained within
Course(s)
•
Change Management
HINT
211,
HINT350,
HINT385, HINT400
•
Facilitation of teams and meetings
HINT
211,
HINT350,
HINT385, HINT400
•
Principles of management
HINT
211,
HINT350,
HINT385, HINT400
•
Negotiation techniques
HINT
211,
HINT350,
HINT385, HINT400
•
Communication and interpersonal skills
HINT
211,
HINT350,
HINT385, HINT400
•
Team consensus building
HINT
211,
HINT350,
HINT385, HINT400
•
Professional development for self and staff
HINT
211,
HINT350,
HINT385, HINT400
•
Problem solving and decision making processes
HINT
211,
HINT350,
HINT385, HINT400
ACCREDITATION
The Davenport University Health Information Management degree program is accredited by the
(CAHIIM). Students may complete the HIM BS program at Grand Rapids, Livonia, Saginaw campus,
or Online. Students successfully completing this accredited program are eligible to take the Registered
Health Information Administrator (RHIA) exam offered by the American Health Information
Management Association (AHIMA). To be eligible to sit for the certification examination, applicants
must meet the requirements found in the AHIMA website (http://www.ahima.org/certification/).
Graduating HIM students must have completed their formal training in a Health Information
Technology program accredited by CAHIIM, in conjunction with AHIMA.
The EPC for the HIM program (needed to apply for the RHIA exam) is dependent on where
students completed the majority of courses. The EPCs for Davenport University are as
follows:
149
Davenport University- Grand Rapids
146
Davenport University - Livonia Campus
148
Davenport University - Online
147
Davenport University - Saginaw
Beginning October 6, 2008, students in CAHIIM-accredited programs for RHIT or RHIA, enrolled in
their final term of study, are now eligible to apply for and take their respective certification exam early.
Eligible students include the following:
•
Students currently enrolled and in their last term of study
58
•
Students who have completed their course work but have not yet graduated
•
Graduates that are currently waiting for their official transcripts
Working as a critical link between care providers, payers, and patients, the RHIA:
•
Is an expert in managing patient health information and medical records, administering
computer information systems, collecting and analyzing patient data, and using classification
systems and medical terminologies.
•
Possesses comprehensive knowledge of medical, administrative, ethical and legal
requirements and standards related to healthcare delivery and the privacy of protected patient
information.
•
Manages people and operational units, participates in administrative committees, and
prepares budgets.
•
Interacts with all levels of an organization - clinical, financial, administrative, and information
systems - that employ patient data in decision-making and everyday operations.
Job opportunities for RHIAs exist in multiple settings throughout the healthcare industry. These include
the continuum of care delivery organizations, including hospitals, multispecialty clinics and physician
practices, long-term care, mental health, and other ambulatory care settings. The profession has seen
significant expansion in non-patient care settings, with careers in managed care and insurance
companies, software vendors, consulting services, government agencies, education, and
pharmaceutical companies. Being a healthcare professional today means maintaining a lifelong
commitment to high standards of practice. RHIAs are required to obtain 30 continuing credits every
two years to maintain and keep their credentials current.
59
HEALTH INFORMATION MANAGEMENT REQUIRED COURSES AND CREDITS
Health Information Management (BS)
Planned
Semester
BIOL120
BIOL131
3
COMM120
Presentation Techniques
3
ENGL109
Composition
3
ENGL110
3
ENGL311
Professional Writing
3
MATH125
3
STAT219
Intro to Biostatistics
3
PSYC101
Introductory to Psychology
3
SOSC201
Humanities Elective or Social Science
Elective
3
Elective
Planned
Semester
Planned
Semester
121 Cr
34
credits
4
13
credits
3
ACCT204
Basics for Managers
3
CISP112
3
HLTH110
Medical Terminology
3
74
credits
3
BITS212
Microcomputer App: Database
FINC403
Health Care Finance
3
HINT110
3
HINT201
3
HINT203
3
HINT209
3
HINT211
Healthcare Management Foundations
3
HINT221
ICD-9-CM Coding
4
HINT222
3
HINT223
Advanced Coding
4
HINT250
Intro Reimbursement Systems
3
HINT294
Medical Coding Practicum Lecture
2
HINT294C
Medical Coding Practicum Lab
Health Information Technology Practicum
Lab
Health Information Technology Practicum
Lecture
2
HINT297
HINT297C
60
Transfer
Credit
Davenport
Credit
Transfer
Credit
Davenport
Credit
3
HLTH101
Major
Transfer
Credit
2011-12
Davenport
Credit
2
HINT350
3
HINT400
Clinical Information Systems
Current Topics/Health Information
Management
Management of Information Systems
HINT496
Health Information Management Capstone
4
HLTH220
Pharmacology
3
HLTH230
3
HLTH401
Health Care Research
3
HINT385
HRMG 213 Human Resource Management
MGMT 312
Creativity and Innovation or Organizational
or MGMT
Behavior or Leadership Theory and
321, or
Discovery
MGMT 375
Open Electives – choose 3 credits from the following
courses:
HINT 490
Health Information Management Internship
3
3
3
3
3 credits
3
HSAD 302
Regulations in Health Care
3
HSAD 402
Health Care Risk Management
3
HRMG 314
Managing Change in Organizations
3
GPMT 350
Principles of Project Management
Special Topics: Global Project
Management
Study Abroad Experience
3
GPMT 385
SABR 381
61
3
3
Transfer
Credit
Davenport
Credit
Recommended Program Sequence (full-time):
Semester 1
Semester 2
Course
BIOL120
HLTH101
HLTH110
ENGL109
MATH125
Cr
Course
Essentials of A&P
Medical Terminology
Composition
4
3
3
3
3
BIOL131
COMM120
CISP 112
HINT203
HINT110
ENGL110
Total
16
Semester 3
3
SOSC201
3
4
HINT209
HINT211
Quality Assurance in Healthcare
Healthcare Management
Foundations
Intro to Billing/Reimbursement
Systems
Advanced Coding
3
HINT222
Proc CPT/HCPCS Coding
3
HLTH220
Pharmacology
3
HLTH230
3
Total
16
HINT294-294C
HINT297-297C
PSYC101
Medical Coding Practicum
HIT Practicum
Psychology
Total
HINT250
HINT223
Semester 6
Cr
Course
4
4
3
STAT219
HINT350
ACCT204
BITS212
ENGL311
11
Semester 7
Semester 8
Course
C
r
Course
HINT221
Course
C
r
3
3
3
3
3
3
Cr
Health Information
Technology
ICD-9-CM Coding
Semester 5
Applied Information Technology
Total
18
Semester 4
Course
HINT201
20112012
121 Credits
Accounting Basics for Managers
Microcomputer App: Database
3
Total
16
HINT385
Current Topics HIM
Elective
Electives - Social Science or
Humanities
3
HLTH401
3
HRMG213
Human resource
3
HINT496
62
4
C
r
3
3
4
3
C
r
Course
Management Information
Systems
3
Total 16
Cr
HINT400
3
3
3
4
MGMT3xx
FINC403
Management
MGMT312- MGMT321 or
MGMT375
Health Care Finance
Total
Capstone
3
Elective
3
15
Open Elective
Total
3
13
Recommended Program Sequence (part-time):
121 Credits
Semester 1
Semester 2
Course
HLTH101
Cr
3
Course
CISP112
HLTH110
Medical Terminology
3
BIOL120
ENGL109
Composition
Total
3
9
COMM120
Semester 3
Course
MATH125
HINT110
HINT203
HINT294-294C
HINT209
Semester 9
Course
BITS212
&
4
3
10
Health Care Delivery
Systems
Total
Cr
3
3
Course
HINT201
BIOL131
Cr
3
3
3
ENGL110
3
Total
9
9
Semester 6
ICD-9-CM Coding
Pharmacology
Procedural CPT/HCPCS
Coding
Total
Cr
4
3
3
Course
HLTH230
HINT223
HINT250
10
Semester 7
Course
HINT211
Essentials of Anatomy
Physiology
Total
Cr
3
Semester 4
Semester 5
Course
HINT221
HLTH220
HINT222
20112012
Advanced Coding
Introduction to Reimbursement
Systems
Total
Cr
3
4
3
10
Semester 8
Cr
Cr
4
Course
HINT2972 Health Information Technology
97C
Practicum
SOSC201 Diversity in Society
3
Health Care Mgmt
Foundations
Medical Coding Practicum
Quality Assurance Health
Care
Total
3
PSYC101
10
Total
Semester 10
10
Microcomputer
Cr
3
Course
HINT350
Cr
3
3
63
Introductory Psychology
4
3
Applications: Database
HRMG21
3
ACCT200
MATH219
3
ENGL311
3
Total
9
Total
Semester 12
9
Cr
Course
Cr
3
Electives
Social Science or Humanities
3
3
FINC403
Health Care Finance
3
3
HINT385
CurrentTopicsHlthInf Management
3
9
Total
Semester 14
Cr
Course
Semester 11
Course
HINT400
HLTH401
MGMTxxx
Semester 13
Course
HINT496
Electives
Management Information
Systems
MGMT312,MGMT321 or
MGMT375
Total
Health Information
Management (Capstone)
Open Elective
Total
4
3
7
64
Human Resource Management
3
Accounting Basics for Mgrs
3
9
Cr
Getting Started in One of the Health Information Management Programs
1. All Students interested in any Health Information Management (HIM) program should obtain a
College of Health Professions () Handbook through the University website or by contacting
Student Services and following all instructions listed in the Davenport University Undergraduate
Catalog.
2. All students seeking to enter into a HIM program are expected to act in a responsible and
professional manner. Failure to follow all guidelines for the HIM program, the College of Health
Professions, and the Davenport University Student Code of Conduct can result in dismissal from
the program, the College of Health Professions and/or Davenport University.
3. A “C” grade or better is required in designated College of Health Professions courses in the
curriculum in order to continue to the next semester and a student must have an overall 2.3 GPA
in the major for graduation.
4. Students are responsible for meeting all course pre-requisites and co-requisites during their
course of study at Davenport University.
5. Obtain a “C” grade or better in HLTH101 – Introduction to Health Careers. Failure to complete the
mandatory criminal background check and drug screen will result in an automatic failure of the
course and will result in delay of progression in the major.
6. Students are expected to have reliable transportation at their disposal prior to the start of HIM
curriculum courses.
7. The COHP recommends students follow the recommended Program Sequences for the HIM
program curricula. Dropping or failing of courses can result in the inability to complete a Program
Sequence as originally planned. Dropping or failing of courses will result in a delay in graduation.
8. Students are expected to work with the HIM Program Director and the Internship Manager on
arranging for a Davenport University approved practicum site for the practicum portion of the HIM
curriculum. Students are expected to realize that while every attempt will be made to arrange a
practicum site near to the student’s location, it may be necessary of the student to travel outside of
their location and/or out-of-state.
9. All students must successfully complete at least one practicum course (depending on the
program) at a Davenport University approved site and an additional classroom component in order
to graduate. To meet course requirements, the student will be required to be available during
normal business hours (8:00 am to 5:00 pm). This practicum is unpaid.
1) Documentation of criminal background check and drug screen
2) Documentation of Student Internship seminar.
3) Complete and sign the Clinical Student Disclosure Statement
4) Complete and sign the Student Statements regarding Confidentiality, Compliance, Child
Protection, Criminal History
5) Submit evidence of up-to-date immunization records as outlined below
65
a) Submit evidence of a negative tuberculosis (TB) test or negative chest x-ray. Evidence of
negative TB test or chest x-ray must be updated every 12 months
b) Submit evidence of an acceptable Measles, Mumps Rubella (MMR) titer or proof of
immunization. Vaccination PRIOR to December 31, 1967 is NOT acceptable
c) Submit evidence of Hepatitis B vaccine (completed 3 shot series) or Davenport University
approved waiver of vaccination form
d) A current resume
10. Incomplete documentation will not be accepted and will be returned to the student for completion.
Placement at the practicum site will not occur until all paperwork is completed, and resultant delay
of graduation is likely.
11. Students are required to dress professionally and wear Davenport University student identification
at assigned practicum sites. Students will need to check with their assigned practicum site as to
what is considered acceptable prior to beginning the practicum experience. Hair must be neat and
clean. Beards, sideburns, and mustaches must be neat and trimmed. Large decorative hairpieces
or ornaments are not acceptable. Body piercing jewelry is not acceptable. Nail polish must be
clear or a neutral shade; false nails and body fragrances may be prohibited at the practicum site.
Visible tattoos must be covered. Some practicum sites may have more specific guidelines.
The Practicum
The importance of students acquiring professional practice experience is critical in today's job market.
Davenport University College of Health Professions’ (COHP) Practicum courses are a collaborative
effort between the University and Health Information Management (HIM) professionals and are
designed to enable students’ access to the resources and experiences necessary to support the
learning process: to give the student an opportunity to work extensively with a primary group of
practitioners and see day-to-day operations of the department and healthcare organization first-hand
or an opportunity to work in a controlled environment completing simulations designed to replicate
actual professional practices in key areas of health information management. This is an opportunity
for the student to gain practical knowledge, through observation and hands-on experiences in health
information management, and engage in critical reasoning, problem solving, and project completion.
Students shall work with HIM practitioners themselves either at a specified site or in a classroom or
virtual lab setting through simulations and case studies.
The major emphasis of the practicum is on the application of knowledge, analysis of technical
procedures and development of skills for the performance of those technical procedures.
When the student is placed at a practicum site, the requirements of the practicum are intended to
benefit both the professional practice site and the student. The student gives benefit to the
Professional Practice Site by:
1. Adding an extra pair of hands to perform required duties, and
2. Devoting energy, knowledge, and research to awaiting projects;
And receives benefit by:
1. Gaining a personal appreciation of the complexity of healthcare delivery,
66
2. Gaining in-depth knowledge of a healthcare service area, particularly in the area of HIM,
3. Networking with numerous healthcare professionals, and
4. Engaging in critical reasoning, problem solving, and project completion.
Hours versus Competency Measures
Each of the Practicum courses includes a classroom component with predefined assignments to be
completed by the student. Each Practicum course includes minimally 150-180 contact hours of handson professional practice experience (PPE). As the healthcare industry changes, so does the definition
of a PPE within the health information management industry. Exploring these changes within the
industry has opened new venues for student learning and experiencing the HIM profession.
During the Practicum courses the student shall complete assignments which serve to incorporate
entry-level competencies in the field of health information management (i.e. Medical Coding, Health
Information Technology, and/or Health Information Management). These entry-level competencies are
defined within the scope of health information management workforce needs, in the curriculum model
of the American Health Information Management Association (AHIMA) and through standards for
accreditation by CAHIIM. These assignments may take the student more than 150-180 hours to
complete. If the Student is at a practicum site and arrangements can be made to stay beyond 180
hours, it is encouraged. Such an arrangement must be mutually agreeable to both site Preceptor and
Student. If this is not possible, the Instructor must be notified so alternate assignments can be
provided to the Student for completion away from the Practicum site and before the end of the
semester or term. Working collaboratively with the Student (and the site Preceptor, if applicable), the
DU Instructor shall oversee the accomplishment of all course requirements.
The HIT Practicum Hours and Work Rotation
Students shall complete a professional practice experience (PPE), i.e. Practicum, under the direction
of a RHIT- or a RHIA-certified Preceptor and/or Instructor. While the Student is at a practicum site,
his/her on-site schedule must be mutually determined by and agreeable to both the site Preceptor and
the Student. The Student must contact the site Preceptor before the start of the Practicum to
determine arrival date and time unless directed otherwise by the University, Preceptor, or Instructor.
Each student must meet the program contact hour requirement as defined in the DU Undergraduate
Catalog (i.e. minimally 150-180 hours in addition to classroom hours). These hours, if completed at a
Practicum site (i.e. a healthcare facility) will typically be between 8:00 a.m. and 5:00 p.m. in blocks of
time no less than 4 hours in duration. (Some sites may require blocks of time no less than 6 hours in
duration.)
Attendance in the professional practice experience (PPE) is mandatory.
The site preceptor may schedule day, evening, night, or weekend shifts in the student’s schedule if it
is felt that it would add to the learning experience.
The student shall make every effort not to miss a scheduled session of the Practicum. When unable
to report for the PPE as scheduled, due to unexpected delay, illness or emergency, the student must
notify the site Preceptor (or his/her designee) by telephone or other predetermined method and the
Instructor (by email, in person, or telephone) prior to the scheduled starting time, except in extreme
emergencies. Failure to report could result in dismissal from the PPE and failure of the course. All
lost time must be made up prior to the last week of class (this course, this term).
67
Excessive tardiness is not acceptable and could jeopardize successful completion of the Practicum
course. All lost time must be made up prior to the last week of class (this course, this term).
Departmental Contribution
The student working within a healthcare organization on a day-to-day basis may be expected to assist
with different tasks within the department, in addition to completing required assignments and other
measures or projects assigned by the Preceptor. Students are not to be substituted for paid staff
during any professional practice experience assignment. Students may not take the responsibility or
the place of “qualified” staff. However, after demonstrating proficiency, students may be permitted to
perform procedures with careful supervision. Unexpected or unplanned learning opportunities are a
welcome addition to this course. When they occur, the student is encouraged to share the
experiences with the Instructor and his or her classmates so all may benefit from them.
Grade Determination
All assignments and evaluations must be submitted to and will be graded by the Davenport University
Instructor for the Practicum course. He or she is responsible for determining the student’s final grade.
See Course Syllabus for instructions for submitting assignments. It is the Student’s responsibility to
work with the site. Preceptor to ensure all required evaluations and other practicum documents be
completed and submitted to the course Instructor on or before the designated due date(s).
KEYS TO A SUCCESSFUL PRACTICUM
Communication
Communication is a collaborative effort. To achieve success in the Practicum, communication
between the Student, the site Preceptor and the Davenport University Instructor must be timely and
ongoing. Davenport University has identified key tools to assist this communication.
First Day Communications
During the first day at the Practicum site, the student shall read and sign the Student Confidentiality
Statement sheet or a site-approved confidentiality statement and complete the Practicum Student
Data Form and submit these to the Instructor.
Student Interactions at Practicum Site
During the Practicum, the student shall meet and interact with many different people. It is the
student’s responsibility to “fit” into this new environment. It is expected that the student will exhibit a
professional attitude toward these individuals at all times.
1. When interacting with physicians, the student should:
a) Address him/her by the title “doctor,” never “Doc”,
b) Be willing conform to the physician’s requests or directives where these are
applicable to departmental protocols; if a physician requests that the student perform
some task that is contrary to departmental protocol, request that the supervisor or
designated staff member make the appropriate decision, and
c) Be polite at all times.
68
2. When interacting with the site Preceptor and other staff and administrators, the student
should:
a) Treat others and their work with respect and refrain from verbalizing judgments and
criticisms about their performance,
b) Refrain from loud talking, rudeness, and socializing.
c) Be ethical and confidential at all times.
3. When interacting with patients, the student should:
a) Use tact and diplomacy at all times,
b) Refrain from any discussion of the patient or his/her medical care, unless such
discussion is related to assigned tasks,
c) Handle every health record in strict conformance with Practicum site and
organizational policies and procedures.
It is your responsibility to help protect the privacy of all patients in the facility. No privileged
information is to be repeated or disseminated inappropriately. Students may fail the practicum course
and/or face dismissal from the COHP program if a violation of confidentiality or ethics is demonstrated.
Other Student Responsibilities
Attendance and participation in the classroom are required (the “classroom” may be in Blackboard or
inseat.) The student will be monitored by a Davenport University Instructor during the Practicum. The
Course Syllabus guides the learning and identifies program and course outcomes, as well as details of
how to successfully complete the PPE and achieve a specific grade.
The student shall be sharing his/her Practicum experience with classmates during the Practicum
course and shall be prepared to share information, successes and challenges related to the
experience and to hear and discuss others’ experiences.
The student shall submit all assignments and projects to the course instructor. See the Course
Syllabus for specific instructions.
The student shall complete a research project while attending the practicum site. This project shall
culminate with submission of a formal research paper to the instructor and a presentation made to the
preceptor (and audience of his/her choice) the final week of class. The topic of the research shall be
selected by the Preceptor and/or Instructor. Ideas for research include creation of a database or
logging system for Release of Information requests, conducting a quality improvement study, providing
data collection and analysis focused on a specific topic, developing an in-service program for clinicians
or department employees, updating and/or creating a policy and procedure manual to accommodate
changing technology within the organization, conducting specific record review and/or productivity
audits, and EHR training projects to name a few. It is mandatory that the student presentation be
made to the Preceptor and his/her designees as well.
Classroom assignment review by the site Preceptor is optional but recommended. This
recommendation is made to encourage the site Preceptor to review all assignments to detect any
misconceptions or confusion on the topic. The site Preceptor is only to offer guidance and is not
responsible for correcting student assignments.
Students are expected to exhibit professional behavior including respecting and valuing the rights of
others, supporting the academic environment, and properly using University and Practicum site
equipment and facilities. The student is the guest of the Practicum site.
69
Professional courtesy and a respect for confidentiality must be exhibited at all times throughout the
course.
Attending meetings is an excellent opportunity for exposure to committee/project activities and to
observe group dynamics. Communicate with the site Preceptor about upcoming meetings and request
permission to attend. Showing interest in the proceedings is a sign of respect to the group. It is
appropriate to ask the site Preceptor prior to attending any meeting if it is acceptable for a student to
engage in the conversation occurring during the meeting. It may be most beneficial for the student to
sit back and observe.
The student shall record time (hours) spent at the Practicum site to ensure a minimum of 120-180 PPE
hours have been completed by the end of the course. The Preceptor shall sign and date the
completed form at the end of the professional practice experience and the student shall return it to the
Instructor with the completed final evaluation.
For a successful outcome, the student must be willing and able to commit to the professional practice
experience. Quitting is not an option. When scheduled to be at the Practicum site, the student must
be there in person and in spirit, not allowing other obligations to overcome the experience (such as
homework for other courses). The site Preceptor has committed to the student’s success by hosting
the DU student; it is the student’s responsibility to, in turn, make a commitment to the Preceptor and
Practicum site by giving undivided attention to the activities of the Practicum when at the Practicum
site.
The student’s learning curve will be directly tied to his/her approach to applying knowledge from
previous courses leading up to the Practicum. Application using analysis, synthesis, and evaluation in
new situations such as the Practicum enhances and showcases the student’s professional
competence and value to the Practicum site. In large part, the value of the PPE, or Practicum, rests in
the student’s hands.
Embrace and enjoy the Practicum! It is the student’s earned privilege and responsibility to maintain
standards of professional excellence: promptness, professional appearance, enthusiasm, willingness
to learn, initiative, dependability and confidentiality. The Practicum course may seem tough at times;
be open to this valuable experience, network with other healthcare professionals, and meet daily
challenges head on. Remember, growth is directly related to proactive involvement and follow
through.
Advice from former students:
•
Make deadlines for yourself and follow them. (Cindy)
•
Have a lot of patience. (Rhonda)
•
Get everything set up at the site (to meet the competencies). I would then suggest that all
competencies not scheduled be set up with the instructor. (Tanya)
•
Be ready to be challenged and to challenge right back. (Crystal)
•
Be professional at the site. (Nancy)
•
Don’t be intimidated by the numerous measures you must meet. Take all you can from the
PPE; it’s an invaluable learning experience! (Nathan)
•
Have all the documents for the Preceptor at the beginning and know all of them thoroughly.
(Kim)
70
•
Bring a notebook and ask for more hours. Read and understand your evaluations at the
beginning (of class). (Sarah)
•
Do not be afraid to ask questions no matter what they are. If there are any areas you would
like to repeat or add to the Practicum, ask (to do/see). Don’t be nervous; you will be fine! It’s
awesome! (Kasey)
•
Have a “Plan B” for having extra hours, not just the course requirements. You never know
when something may come up that could keep you away from your site (Debra)
•
Make sure you have plenty of time to devote to this class because it involves a lot of hours to
complete the practicum as well as the homework assignments. (Wendy)
•
Set your personal goal at completing the course regardless of what might get in your way.
(Bobbi)
•
Have fun! (Janna)
•
Learn everything that they will allow you to learn. Ask many questions and be interested.
(Ann)
•
Stay on top of things. (Ashley)
•
Ask a lot of questions and take notes. (India)
•
Don’t be afraid to ask question. Questions and answer is how we all learn. (Jennifer)
•
Be astringent; keep abreast of guidelines and rules, review, review review! You can never
have enough knowledge. (Micheal)
•
Go in being willing to learn as much as you can. Always ask lots of questions. Learn as much
as you can. (Michelle)
•
Prepare to learn a lot fast. (Tracy)
Required Forms and Correspondences for HIT Practicum– Current forms can be located on the
web site under College of Health Professions, Student Information, Practicum Forms
Completed
by Student
Form Name
Completed
by
Preceptor
Due Date:
Clinical Student Disclosure Statement
X
Before
Placement
Student Statements regarding Confidentiality,
Compliance, Child Protection, Criminal History
X
Before
Placement
Practicum Student Data Form
X
1st day at
site
Practicum Student Confidentiality Statement
X
1st day at
site
X
Initial Assessment of Practicum Student
Weekly student report to Instructor (see Course
Syllabus for details)
X
71
End of first
week
Day 7 of
each week
HIT Practicum Final Assessment of Student
Performance
X
Student Evaluation of Practicum Site
X
Final week
of class
Record of Practicum Time
X
Final week
of class
X
Final week
at site
General Comments and Suggestions for Preceptors
Through observation, explanation, and/or participation, the student shall complete assignments
defined by the site Preceptor which serve to incorporate entry-level competencies in the field of health
information management. These entry-level competencies are defined within the scope of health
information management workforce needs, in the curriculum model of the American Health Information
Management Association (AHIMA) and through standards for accreditation by CAHIIM. The Preceptor
shall make the determination as to the appropriate approach. (The entry-level competencies are on
the HIT Practicum Final Assessment of Student Performance form.)
Each Davenport University HIM Practicum course has been pre-defined by the University to include at
least 150-180 contact hours of hands-on professional practice experience (PPE). If arrangements can
be made for the student to stay beyond 180 hours, it is encouraged. Such an arrangement must be
mutually agreeable to both site Preceptor and Student. Working collaboratively with the Student and
site Preceptor, the Instructor shall oversee the accomplishment of all course requirements.
Each student shall record time (hours) spent at the Practicum site to ensure a minimum of 150-180
PPE hours have been completed by the end of the course. Preceptors are asked to sign and date the
completed form at the end of the professional practice experience and the student shall return it to the
Instructor with the completed final evaluation.
Each of the Practicum courses includes a classroom component with predefined assignments to be
completed by the student. If the Preceptor chooses, he/she may review an assignment and offer
feedback to the student. (Please do not rewrite or correct any student assignments.) Your feedback
may assist the student in achieving a more complete understanding of the overall scope of health
information management. For specific feedback on a particular Practicum activity or project, the
Preceptor may ask the student for a brief verbal or written summary of his/her observation.
The student shall complete a research project while attending the practicum site. This project shall
culminate with submission of a formal research paper to the instructor and a presentation made at the
site during the final week of class. The topic of the research shall be selected by the Preceptor and/or
Instructor. Ideas for research include creation of a database or logging system for Release of
Information requests, conducting a quality improvement study, providing data collection and analysis
focused on a specific topic, developing an in-service program for clinicians or department employees,
updating and/or creating a policy and procedure manual to accommodate changing technology within
the organization, conducting specific record review and/or productivity audits, and EHR training
projects to name a few. It is recommended that the student presentation be made to the Preceptor
and his/her designees as well.
The Student may be scheduled to be mentored by any qualified employee in the organization as long
as he/she remains under the overall direction of the Preceptor. For the Health Information
72
Technology Practicum, HINT297-297C, this site Preceptor must be either RHIT- or RHIAcertified.
All student assignments and projects assigned by the Preceptor are to be completed by the student. If
it will not disrupt workflow in the department, we ask that the student be allowed to use an available
computer or other office equipment for documenting these assignments. The student is not to use
practicum time to write required classroom assignments or projects without the preceptor’s expressed
permission.
Suggestions for Content and Time Allowances
To assist in planning and scheduling for the professional practice experience, Davenport University’s
faculty has suggestions for content and time allowances for the Medical Coding Practicum and HIT
Practicum courses. This is not a rigid schedule and it may be changed by the Preceptor.
With an increased emphasis in the healthcare industry on non-acute outpatient care and emergence
of an electronic health record, the suggestions here include exposing the student to a variety of
settings and services within the healthcare organization, particularly in areas where management of
healthcare data and patient health records takes place. Through observation, explanation, and/or
participation, the student shall complete assignments defined by the site preceptor which serve to
incorporate entry-level competencies in the field of health information management; The Preceptor
shall make the determination as to the appropriate approach.
ORIENTATION – 4 hours (all students)
A basic orientation in terms of general overview of the department including:
•
Facility and departmental organizational structure
•
Introduction to staff members with whom he/she may be working with
•
Rules, policies and procedures of the department and facility
•
A tour of the facility
•
Scheduling attendance at a general orientation session, if possible
Review of the schedule which the Preceptor has prepared for the Student. Discuss mutual
expectations and the needs and interests of the student for the Practicum. This discussion will help to
set the direction for periodic reviews during the Practicum and the evaluation at the end.
OVERVIEW OF THE ORGANIZATION – 4 hours
•
Healthcare organization’s structure and operation
•
External standards, regulations, and initiatives
•
Healthcare providers and disciplines
•
Accreditation, licensing, and/or certification surveys
•
Institutional Review Board processes
MEDICAL RECORD REVIEW – 12 hours
•
Type and content of health record
73
•
Structure and use of health information
•
Documentation guidelines and requirements
•
Health record monitoring and compliance reporting
BUSINESS OFFICE, PATIENT ACCOUNTING and FINANCE – 20 hours
•
Billing processes, policies and procedures
•
Chargemaster maintenance
•
Reimbursement monitoring
•
Claims management
•
Payment methodologies
•
Regulatory guidelines
•
Compliance strategies and reporting
•
Revenue cycle monitoring (from patient registration through denials management)
•
Budgets and contracts
CODING, ABSTRACTING and REPORTING – 80 hours (optional for HINT297/297C; students must
complete a Coding Practicum)
•
Data collection tools
•
Data quality and integrity
•
Applying diagnosis and procedure codes using ICD-9-CM, CPT-4, and HCPCS Level II
•
Coding compliance strategies, auditing, and reporting
•
Discrepancies between coded data and health record documentation
•
Abstracting and maintenance data for clinical indices/databases/registries
•
Healthcare data sets
•
•
Use of applications and processes to support other clinical classification and nomenclature
systems (such as ICD-10-CM, SNOMED, etc…)
•
•
New staff orientation and training programs
•
Continuing education programs
•
Staffing levels and productivity standards
•
Job functions, activities, and workplace ergonomics
CORPORATE COMPLIANCE – 4 hours
•
Compliance monitoring and reporting
•
Current laws, accreditation, licensure, and certification standards
74
•
Research protocol monitoring including human subjects research
HIM OPERATIONS – 80 hours
•
Health Record Retention, Storage and Retrieval
•
Incomplete Record Control and Health Record Tracking
•
Healthcare statistics
•
Legal and regulatory requirements related to the health information infrastructure
•
Confidentiality, privacy, and security policies, procedures, and monitoring
•
Release of information policies and procedures
•
•
Birth Certificates
•
Transcription
•
Specialized software used in the completion of HIM processes such as record tracking,
release of information, coding, grouping, registries, billing, quality improvement, and imaging
•
New staff orientation and training programs
•
Continuing education programs
•
Staffing levels and productivity standards
•
Job functions and activities
•
Supply ordering
•
Workplace ergonomics
QUALITY, UTILIZATION AND RISK MANAGEMENT – 8 hours
•
Quality assessment and improvement process, collection tools, data analysis, reporting
techniques
•
Utilization management, risk management, and case management
•
Regulatory quality monitoring requirements
•
Outcomes measures and monitoring
•
Trends in quality, safety, and effectiveness of healthcare
INFORMATION TECHNOLOGY and SYSTEMS ADMINISTRATION – 8 hours
•
Health information systems (such as administrative, patient registration, ADT, EHR, PHR, lab,
radiology, pharmacy)
•
Document archival, retrieval, and imaging systems
•
Maintenance and monitoring of data storage systems
•
Data security
•
Database architecture and design (data dictionaries, data modeling, data warehousing)
•
Data integrity and validity
75
•
Data confidentiality
•
Risk management, contingency planning, and data recovery procedures
Frequently Asked Questions (HIM Programs)
1. Why are there two Practicum courses in the Health Information Technology Associate degree,
when other associate degrees only have one?
Health Information Management professionals work throughout the healthcare industry in 40
different healthcare settings. At the associate degree level, the American Health Information
Management Association (AHIMA) prescribes a model curriculum that includes many entry-level
competencies. These are referred to as domains and subdomains. The healthcare industry
expects graduates of CAHIIM-accredited associate degree programs to possess these entry-level
competencies. Within the accreditation standards of the Commission for Accreditation of Health
Informatics and Information Management Education (CAHIIM) and the curriculum standards from
AHIMA, the University must provide professional practice experiences (PPE) for students that
reinforce didactic experiences preceding these PPEs. Davenport University has split the PPEs
into two courses, HINT294-294C and HINT297-297C, to provide sufficient coverage of the entrylevel competencies. HINT294’s focus is on clinical classification systems and reimbursement (the
entire revenue cycle) and HINT297’s focus is on everything else that is Health Information
Technology.
2. What is the difference between taking HINT294 in-seat (on campus at a location) or online? Is
one more beneficial than the other one?
The content of the Course Syllabus, including learning outcomes, discussion topics, number of
medical records to code and other required assignments, is the same for both in-seat and online
delivery formats. The difference is course length, which is defined by the University; the in-seat
offering meets for 15 weeks each semester (or 12 weeks if spring/ summer) and the online
offering meets for 10 weeks each semester. With the online format, classroom discussions take
place in Blackboard and are asynchronous.
Is one format more beneficial than the other one?
What one student finds beneficial another may not. Each student has different learning styles. If
a student thrives on the pace of an accelerated course, has excellent time management skills, and
prefers the online learning environment where one is not bound to a particular time of day to
attend class then that student may benefit from the online delivery format. On the other hand, if
the student prefers the 15-week course calendar (instead of 10), thrives on the face-to-face
interactions with instructor and peers, and wants the more formal structure of a traditional
classroom setting then that student may benefit from the inseat course.
3. Is there a classroom component to these Practicum courses?
Yes, complete with textbooks, weekly discussions and assignments.
4. What happens if I fail my practicum? Can I repeat the course?
Per the Student Handbook, if a student fails a practicum course, he/she must receive permission
from the Dean of the College of Health Professions to repeat the course.
76
The faculty recognizes students today are juggling families, jobs, school and more. Students must
reflect on this prior to enrolling in any of the practicum courses and determine if they are able to
commit to their success in the Practicum. This commitment is not something to be taken lightly.
The practicum courses require a lot of time and effort. A student may need to put the practicum
off for a semester and take other classes until they are ready. Students are encouraged to talk
with their advisors about possible options available to them.
5. Who needs to take HINT294-294C?
All students enrolled in the Health Information Technology Associate Degree and Health
Information Management Bachelor Degree programs are required to take HINT294, Coding
Practicum.
6. Should I follow old program requirements (i.e. the catalog year in which I first enrolled) or new
program requirements?
The healthcare industry is in a state of constant change. The industry and workforce drive the
curriculum in healthcare-related accredited academic programs. The College of Health
Professions recommends that all students in COHP programs follow the most recent
Undergraduate Catalog because it will include the most up-to-date curriculum requirements for
meeting accreditation standards.
7. How do I find my HINT297-297C practicum site? Do I find it on my own, or does DU?
Students are to follow the approved process and work with representatives from DU to secure a
practicum site. The process and requirements are posted on the University website, under
College of Health Professions (access via Academic Tools from the home page). When in doubt
the student should speak to their Advisor, HIM Program Director, or Associate Chair.
8. Can I fulfill my Practicum hours at night/on weekends?
Generally speaking, students fulfill required practicum hours during the day shift Monday through
Friday. Most preceptors or supervisors of practicum students are only available during daytime
office hours (8:00 a.m. – 5:00 p.m.) Monday through Friday. The preceptor must be available to
the student while the student is at the practicum site for coaching, mentoring, providing instruction
and guidance. It is possible that some practicum hours will be completed during the off-shift but
only if the preceptor has a project or assignment to be completed with a staff member who
regularly works those off-shift hours.
9. When do I start the practicum process? Where do I start?
Students are encouraged to begin the process as early as possible in their academic careers, at
the latest one full semester before enrolling in the practicum course to ensure deadlines are met.
Start with your Advisor. (New students may begin the process in HLTH101 as they explore career
options.) See the University website for process requirements including forms and deadlines.
10. Why do I need to meet with Career Services?
Career Services offers many opportunities for students that will help them be successful in the
workforce, such as reviewing the resume, assisting with exploration of career options, conducting
mock job interviews, and providing access to CareerLink, a free online resume- and job-posting
tool.
77
11. Will I be paid during the Practicum?
No. Students are not employees of the practicum site and receive no remuneration for activities at
the practicum site. Students in any practicum course are learning through observation,
investigation, research, discourse, and hands-on practical experiences.
12. Where can I volunteer? When and how should I start?
Volunteer opportunities exist within many healthcare organizations, particularly those providing
patient care that may currently be short staffed due to decreases in reimbursements from thirdparty payers. In some areas of the state, these volunteer opportunities become competitive;
college and university students compete for volunteer positions with high school and trade school
students who also desire the same opportunities.
To start, the student should contact the Volunteer Services or Human Resources Department of a
healthcare organization in their area, such as an acute short- or long-term care hospital, a large
health clinic, a nursing home, or any other provider of patient care. It is recommended that the
student be specific as they inquire about volunteer positions available, informing the organization
of their academic major, what courses they have already successfully completed, and what
department or type of volunteer work being sought (if known). Submission of a formal application
may be required along with a current resume with references and if accepted, the student may be
required to complete a formal training program and sign an agreement or contract with the
organization.
Students interested in volunteering may begin doing so their first semester of college or as soon
as their schedule allows. Any volunteer experience will be a valuable addition to the resume and
another opportunity to learn about the healthcare industry.
13. Why am I on a Wait List? Why can’t I finalize?
The Wait List is a means to identify students in process. The Advisors review the Wait List and
student transcripts to verify academic requirements have been met. Students not ready for the
Practicum (i.e. pre-requisites have not been met) will be removed from the Wait List by the
student’s Advisor.
Students must follow the formal internship process (process and forms are on the University
website). After the Advisor verifies academic readiness, and the student completes all
requirements (such as immunizations, CBC, Drug Screen, etc…) by the deadline posted, and the
student is accepted at a practicum site following an interview, the student is moved off the Wait
List and into course.
14. If I run into a problem at my practicum site, whom do I contact?
If a student runs into any type of problem at the practicum site, he/she must inform the site
preceptor and the instructor for the course as soon as possible. The student may also contact the
HIM Program Director. The sooner problems are identified the sooner resolutions can be made.
15. Can I do my practicum where I currently work?
Although it is possible for a student to complete a practicum where they currently work it is not
recommended unless the practicum requirements can be completed in a different department
78
where the student is not familiar with people and processes. It is often best to seek a different
healthcare setting, one in which the student is not experienced and where there is no conflict of
interest for employer and employee.
16. Why do I need to have a Criminal Background Check (CBC) when I do not have to go to a
Practicum site?
The Criminal Background Check (CBC) is not contingent on completing a practicum. All students
are required to complete a criminal background check and drug screen upon declaring a College
of Health Professions major. New students complete this in HLTH101. Current students and
transfer students with advanced standing complete this in HLTH101S. In the event of a positive
occurrence, the student will be advised by a Davenport University employee to consider other
non-health professions educational program options.
The student with a criminal background is encouraged to contact the appropriate licensure,
certification or registration board regarding eligibility to sit for state and/or national exams prior to
entering into any COHP educational program.
The COHP has adopted the Testing policy to ensure that it prepares prospective health care
workers to attain a high standard of professional responsibility for patient safety. Students are
asked to contact their Program Director if they have questions about the policy.
17. Do I need to have completed my immunizations and immunization paperwork when I do not have
to go to a Practicum site for HINT294-294C?
No. Although students in HINT294 will not be at a practicum site they may be visiting different
healthcare organizations through field trips and conducting interviews. It is in the student’s and
the healthcare agency’s best interest that all immunization requirements be current.
18. I have current work experience in an HIM Department. Do I still need to complete HINT297-297C
or HINT294-294C?
If a student has current work experience in HIM, he/she may complete a Prior Learning
Application (PLA). The PLA requires applicants to submit sufficient actual work product that
shows how the student meets the course Learning Outcomes on the job and through HIM work
experiences. For details, see your Advisor.
19. May I take both HINT294-294C and HINT297-297C the same semester?
Yes, this is an option for students. The College of Health Professions recommends that other
courses not be taken concurrently if a student opts for this 8-credit hour course load.
20. Who are the HIM Program Directors at Davenport University? How do I contact them?
HIM Program Directors are:
Regina Glenn ([email protected])
Marybeth Pieri-Smith ([email protected])
Linda Sorenson ([email protected])
TJ Hunt ([email protected])
Megan Tober ([email protected])
79
Susan Slajus ([email protected])
80
HEALTH
INSURANCE
CLAIMS
MANAGEMENT
PROGRAM
Including:
Billing Diploma
Health Insurance Claims Management Associate
81
3.2.1 MEDICAL BILLING (DIPLOMA)
Program Purpose (Goal)
The medical billing diploma is designed to prepare individuals to become skilled at billing for allowable
reimbursements for medical services rendered. This program allows students to advance into the
Health Insurance Claims Management associate degree program. Graduates of this program are
employed by inpatient and outpatient health care facilities.
Program Outcomes (Objectives)
At the conclusion of the program, the graduate will:
•
•
•
•
•
Demonstrate the competency and the skills identified in the Davenport University
Excellence System, which includes Dynamic Leadership (DL), Universal Communications
(UC), and Professional Excellence (PE) through the outcomes of the program.
Identify and apply ethical and legal issues as applied to medical insurance
reimbursement.
Generate UB 04 (Uniform Bill 2004 or the CMS 1450) claim forms on current hospital
software.
Generate CMS 1500 and other appropriate forms for specific insurance companies on
current physician practice software.
Demonstrate proficiency in diagnostic and procedural coding skills.
Professional Organizations
•
American Association of Medical Billers
•
American Medical Billing Association
•
Electronic Medical Billing Network of American, Inc
•
Healthcare Billing a& Management Association
•
Medical Association of Billers
•
National Electronic Billers Alliance
82
MEDICAL BILLING REQUIRED COURSES AND CREDITS
Diploma
Medical Billing
Planned
Semester
Planned
Semester
Planned
Semester
38Credits
13 credits
BIOL120
Essentials of Anatomy/Physiology
4
BIOL131
3
ENGL109
Composition
3
MATH125
3
9 credits
CISP112
3
HLTH101
Introduction to Health Careers
3
HLTH110
Medical Terminology
3
Major
16 credits
HINT110
3
HINT221
ICD-9-CM Coding
4
HINT222
Systems
Health Care Reimbursement
Applications
3
HINT250
HINT251
83
3
3
2011-2012
Transfer
Credit
Davenport
Credit
Transfer
Credit
Davenport
Credit
Transfer
Credit
Davenport
Credit
Medical Billing Recommended Course Sequence (part-time):
Medical Billing Diploma
Semester 1
Course
HLTH10
1
HLTH11
Medical Terminology
0
ENGL10
Composition
9
Total
Semester 3
Course
BIOL131 Introduction to Human Disease
HINT110
38 Cr
Cr
Semester 2
Course
3
BIOL120
4
3
CISP112
3
Total
7
Cr
3
9
Cr
3
3
Total
6
Semester 5
Course
HINT250 Introduction to Reimbursement
Systems
HINT221 ICD-9-CM Coding
Total
2011-2012
Cr
3
4
7
Semester 4
Course
HINT222 Procedural CPT/HCPCS Coding
MATH12
5
Semester 6
Course
HINT251 Health Care Reimbursement
Applications
Elective(s)
Total
84
Cr
3
3
7
Cr
3
3
3.2.2 HEALTH INSURANCE CLAIMS MANAGEMENT (HICM) (ABA)
Program Purpose (Goals)
The Health Insurance Claims Management program is designed to prepare graduates to meet the
challenges of optimum insurance reimbursement and accounts receivable management. A strong
emphasis on clinical background is required to analyze the content of medical records for maximum
reimbursement. The role and responsibilities of medical reimbursement specialist have changed from
simple data entry to abstracting patient information, differentiating between various procedure and
service codes, along with explaining to patients how policies are applied. Graduates are employed by
inpatient facilities, physician offices, ambulatory centers, skilled nursing facilities, durable medical
equipment companies, government agencies, third party payers, behavioral medicine facilities, and
rehabilitation centers.
At the conclusion of the program, the successful graduate will:
•
•
•
•
Have the knowledge of an be able to appropriately use clinical terminologies, classification
systems, and code sets to create charge master data in order to accurately prepare ongoing
reporting of revenue to ensure optimal reimbursement for medical services rendered.
Use sound judgment when analyzing and interpreting compliance-related issues based on
federal, state and local government regulations to achieve optimal reimbursement from
insurance companies.
Understand and indentify the appropriate modalities, such as forms, software and transactions
required to prepare, analyze and interpret claims to optimize revenue.
Have the skills to collaborate with diverse interdisciplinary teams to research, identify, and
accurately report market trends to ensure optimal reimbursement.
•
American Association of Medical Billers
•
American Medical Billing Association
•
Electronic Medical Billing Network of American, Inc
•
Healthcare Billing a& Management Association
•
Medical Association of Billers
•
National Electronic Billers Alliance
HICM PROGRAM GUIDELINES AND RESPONSIBILITIES
1. All Students interested in the Health Insurance Claims Management (HSAD) program should
obtain a College of Health Professions (COHP) Handbook through the University website or
by contacting Student Services and following all instructions listed in the Davenport University
Undergraduate Catalog.
85
2. All students seeking to enter into the HICM program are expected to act in a responsible and
professional manner. Failure to follow all guidelines for the HICM program, the College of
Health Professions, and the Davenport University Student Code of Conduct can result in
dismissal from the program, the College of Health Professions and/or Davenport University.
curriculum in order to continue to the next semester and a student must have an overall 2.3
GPA in the major for graduation.
4. Obtain a “C” grade or better in HLTH101 – Introduction to Health Careers. Failure to complete
the mandatory criminal background check and drug screen will result in an automatic failure of
the course and will result in delay of progression in the major.
5. Students are expected to have reliable transportation at their disposal prior to the start of
HICM curriculum courses.
6. The COHP recommends students follow the recommended course rotations for the HICM
curriculum. Dropping or failing of courses can result in the inability to complete a course
rotation as originally planned. Dropping or failing of courses will result in a delay in
graduation.
7. Students are expected to work with the Associate Chair and the Internship Manager on
arranging for a Davenport University approved practicum site for the practicum portion of the
HICM curriculum. Students are expected to realize that while every attempt will be made to
arrange a practicum site near to the student’s location, it may be necessary of the student to
travel outside of their location and/or out-of-state.
8. All students must successfully complete a 150 hour minimum practicum at a Davenport
University approved site and an additional classroom component in order to graduate. To
meet course requirements, the student will be required to be available during normal business
hours (8:00 am to 5:00 pm). This practicum is unpaid.
a. Documentation of criminal background check and drug screen
b. Completion of Student Internship Seminar
c. Complete and sign the Clinical Student Disclosure Statement
d. Complete and sign the Complete and sign the Student Statements regarding
Confidentiality, Compliance, Child Protection, Criminal History
e. Complete and sign the Responsibilities for HINT296 Practicum
f.
Submit evidence of up-to-date immunization records as outlined below
i. Submit evidence of a negative tuberculosis (TB) test or negative chest x-ray.
Evidence of negative TB test or chest x-ray must be updated every 12 months;
ii. Submit evidence of an acceptable Measles, Mumps Rubella (MMR) titer or proof of
immunization. Vaccination PRIOR to January 1, 1968, is NOT acceptable;
iii. Submit evidence of Hepatitis B vaccine (completed 3 shot series) or Davenport
University approved waiver of vaccination form;
g. Resume
86
9. Incomplete packets will not be accepted and will be returned to the student for completion.
Placement at the practicum site will not occur until all paperwork is completed and a delay of
graduation is likely.
10. Students are required to dress professionally and wear Davenport University student
identification at assigned externship sites. Students will need to check with their assigned
practicum site as to what is considered acceptable prior to beginning the externship
experience. Hair must be neat and clean. Beards, sideburns, and mustaches must be neat
and trimmed. Large decorative hairpieces or ornaments are not acceptable. Body piercing
jewelry is not acceptable. Nail polish must be clear or a neutral shade. Visible tattoos must be
covered. Some practicum sites may have more specific guidelines.
11. Students are responsible for meeting all course pre-requisites and co-requisites during their
course of study at Davenport University.
12. HICM curriculum courses require students to attend classes on an irregular schedule; which
includes mornings, afternoons, and evenings, depending on the availability of classroom
space at any given location.
13. Davenport University reserves the right to modify the HICM program guidelines and
responsibilities at anytime.
87
HEALTH INSURANCE CLAIMS MANAGEMENT REQUIRED COURSES AND CREDITS
ABA
Planned
Semester
Planned
Semester
Planned
Semester
Health Insurance Claims Management
BIOL120
BIOL131
COMM120
ENGL109
ENGL110
MATH125
SOSC201
Essentials of Anatomy/Physiology
Composition
HLTH101
HLTH110
Medical Terminology
CISP112
2011-12
Davenport
Credit
Davenport
Credit
3
3
36-37
credits
Major
BITS221
or
MEDA259
ACCT201
67-68 Credits
22
Transfer
credits
Credit
4
3
3
3
3
3
3
9
Transfer
credits
Credit
3
Administrative Procedures or
Medical Office Applications
4 or 3
Accounting Foundations
4
HINT110
3
HINT211
Health Care Management Foundations
3
HINT221
ICD-9-CM Coding
4
HINT222
HINT250 or
HINT223
HINT251
Introduction to Reimbursement Systems
or Advanced Coding
Billing Applications
3
HINT296
Claims Management Practicum
4
HLTH220
Pharmacology
3
HLTH230
3
88
3 or4
3
Transfer
Credit
Davenport
Credit
HICM Recommended Course Sequence (full-time):
67-68 Cr
Semester 1
2011-12
Semester 2
Course
Cr
Course
Cr.
BIOL120
Essentials of A&P
4
BIOL131
3
HLTH101
3
CISP112
Applied Information technology
3
HLTH110
Medical Terminology
3
3
ENGL109
Composition
3
HINT110
3
3
ENGL110
3
Total
15
MATH125 Intermediate Algebra
Total
16
Semester 3
Semester 4
Cr.
Course
HLTH220
Pharmacology
Health Care Law and
Ethics
HINT221 ICD-9-CM Coding
Medical Office
MEDA259
Applications
or
or
BITS221
Administrative Procedures
HLTH230
Semester 5
Course
HINT251
Total
Health Care
Reimbursement
Applications
HINT223 Advanced Coding
or
or
ACCT201 Accounting Foundations I
Total
Course
Cr.
4
HINT222
Health Care Management
Foundations
Systems
3
or
4
SOSC201
3
Total
12
3
3
HINT211
HINT250
13/14
Semester 6
Cr.
3
4
or
4
7
89
3
3
Cr.
Course
HINT296
3
Claims Management Practicum
4
Total
4
HICM Recommended Course Sequence (part-time):
Health Insurance Claims Management ABA
Semester 1
Course
Cr.
67-68 Cr
Semester 2
Course
2011-2012
Essentials of Anatomy &
Physiology
HLTH101
3
BIOL120
HLTH110
Medical Terminology
3
MATH125
3
ENGL109 Composition
Semester 3
Total
Course
9
COM 120
3
HINT110
Disease
3
3
ENGL110
Total
9
Semester 5
Course
Cr.
HLTH220
Pharmacology
3
HINT221
ICD-9-CM Coding
4
HINT250
Systems
3
Total
10
Semester 7
Course
HINT211
Foundations
SOSC201 Diversity in Society
Claims Management
HINT296
Practicum
Total
Cr.
4
3
3
Total
10
or
Administrative Procedures
Cr.
3
or
4
3
Semester 4
Course
MEDA259
or
BITS221
HINT222
BIOL131
Cr.
Cr.
Semester 6
Total
Course
HLTH230
HINT251
HINT223
or
ACCT201
Semester 8
Health Care Reimbursement
Systems
Advanced Coding
or
Accounting Foundations I
4
or
4
Total
10
3
3
Cr.
3
3
4
Total
90
9/10
Cr.
Course
10
3
HINT296, Health Insurance Claims Management Practicum
The Practicum Experience
This is the practicum experience for the Associate of Business Administration Degree in Health
Insurance Claims Management which allows the student to demonstrate the skills of medical billing
and insurance claims management. The students will gain hands-on work experience in a medical
billing environment in which they will perform medical billing under the supervision of a senior biller.
The experience can be obtained in hospitals, physician offices, or ambulatory settings. In addition, the
students will be involved in classroom activities that include writing, presentations, and group
discussions surrounding the Learning Outcomes and the practicum experience. Note: This course
requires two hours of lecture and eight hours of clinical experience per week (based on a 15-week
format this translates to 30 hours classroom plus at least 150 hours professional practice at a clinical
site).
Course Requirements
1. Successful Initial Evaluation of Practicum Student and Final Evaluation of Practicum Student to be
completed by the site Preceptor and Student with Instructor input.
2. Reflection Paper (assessed using the DU grading rubric for writing assignments).
3. 30 hours of class on campus. Class time will be used to discuss Learning Outcomes, the
practicum experience, the students’ projects, and other assignments required by the Instructor.
4. Professional practice experience of at least 150 hours during the semester
a. This must occur in a medical billing office environment where the student will perform
billing and submission of insurance claims under the supervision of a senior billing
manager. The experience may be in a hospital, physician office, ambulatory setting
or independent billing company. The hours are flexible but must meet the needs of
the student (including meeting Learning Outcomes) and the practicum site.
b. A satisfactory final evaluation to be completed by the supervisor at the practicum site
with input from the student. This is to be completed by week 14 or 15 of the 15-week
semester.
c. A customized project; the topic must address the Learning Outcomes for this course
be approved by the instructor in advance. Here are a few examples of projects:
•
Creation of a crosswalk and procedure for conversion from paper to electronic claim
forms;
•
Creation of a procedure manual or a comprehensive manual of Third Party Payers
(evaluated, in part, based upon the inclusion of contact people and the
effectiveness of the manual) to facilitate resolution of claim issues specific to the
practicum site;
•
A project which lists all area medical billing facilities, including what software they
use, who they provide services for, and the cost benefit of these services.
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5 An oral presentation, by the student, of the Customized Project with visual aids. Following the DU
grading rubric for presentations, the presentation will be evaluated on use of AV resources and visual
aids, professional appearance and must encompass the DUES. It will also have a peer evaluation
component.
Learning Outcomes for the Claims Management Practicum
After successfully completing this course, the student will be able to:
1. Demonstrate the qualities and attitudes of an effective insurance claims manager.
2. Diagram all appropriate steps necessary for submission of clean claims and for correction and
resubmission of rejected claims and line item denials.
3. Maintain policies and procedures for payment for services, billing, reviewing remittance
advices, and handling collections and patient billing disputes.
4. Demonstrate an understanding of reimbursement methodologies and the billing process and
its purpose for any healthcare setting.
5. Compare and contrast claim completion guidelines for Medicare, Medicaid, workers’
compensation and other third-party and private payers.
6. Interpret a medical practice’s payer contract information.
7. Select appropriate diagnostic and procedural codes based on accurate interpretation and
analysis of health record documentation.
8. Identify and integrate the roles and responsibilities of the insurance claims manager, including
application and promotion of ethical standards of practice, use of specialized software,
practice of regulatory compliance and application of the fundamentals of team leadership and
principles of organizational management.
9. Apply knowledge-based research techniques (such as library, MEDLINE, web-based) and
common software applications (such as word processing, spreadsheet, database, graphics) to
facilitate learning outcomes.
10. Explain professional and practice-related ethical issues as they pertain to health insurance
claims management, including the importance of confidentiality and patient privacy.
Responsibilities for the Practicum
See General Section for all students in all programs of this student handbook for a complete and
inclusive list of responsibilities.
Faculty/Instructor Responsibilities, Davenport University
1. The Instructor will be available to discuss all issues and evaluations with both the Student and
Preceptor.
92
2. If there are reports of poor performance or incompatibility, the Instructor will intervene immediately
to assess the situation and make changes as necessary to accommodate the needs of the Student
and Practicum site.
3. Professional liability insurance will be carried by Davenport University. A Certificate of Insurance
will be sent to the site when requested.
Student Responsibilities, Claims Management Practicum
1. Current forms can be located on the web site under College of Health Professions, Student
Information, Practicum Forms
2 The Student will complete a Practicum Student Confidentiality Statement and upon mutual
agreement of times/dates/Practicum site, the Student will provide all parties with contact information
(via the Practicum Student Data Form) to facilitate communication amongst them.
3. The Student will provide his/her own transportation to and from the facility.
4. The Student must abide by the existing personnel policies and procedures of the facility.
5. The Student will follow the directions of the Preceptor in planning and carrying out all assignments.
6. The Student will complete assignments and projects during the Practicum experience to be
submitted to the DU Instructor on or before the specified due date.
7. The Student will discuss the Final Assessment with Preceptor and Instructor.
8. Since this is an educational experience, the Student is not allowed to receive remuneration. She/he
will earn academic credits for the successful completion of the experience and the course.
9. Upon completion of the Practicum, the Student will complete a Student Evaluation of Practicum
Site form and submit it to the DU Instructor on or before the specified due date.
Preceptor Responsibilities, Practicum Site:
1. The Preceptor agrees to provide the Student with at least 120 working hours at the practicum site.
These hours are to be mutually agreed upon by both the Preceptor and the Student.
2. The Preceptor will provide a schedule of activities for the Student reflecting an overview of the
department functions and insurance claims management within the organization.
3. The Preceptor will complete an Initial Assessment of Practicum Student after the first week of the
Practicum and will discuss it with the Student and submit it to the Instructor.
4. The Preceptor will complete a Final Assessment of Practicum Student at the completion of the
Student’s experience and discuss it with the Student and the Instructor. The completed Assessment
will be submitted to the Instructor on or before the designated due date.
5. The Preceptor will notify the Instructor if any issues arise. The Instructor will be available to discuss
all evaluations with both the Student and Preceptor.
93
HEALTH
SERVICES
ADMINISTRATION
PROGRAM
94
3.3
HEALTH SERVICES ADMINISTRATION (HSAD)
The Health Services Administration program prepares the graduate for entry-level management
positions in various health care settings or organizations. Health services administration careers can
include, but are not limited to working in integrated health care systems, retirement and long term care
facilities, physicians’ practices, community health organizations, health care associations and
insurance carriers’ third party administrators. Emphasis areas are designed to assist students needing
or desiring a more focused area of interest.
Demonstrate an understanding of administrative and managerial theories and practices as they pertain to
strategic planning, and problem solving across the healthcare continuum.
Use problem solving methodology including process engineering to evaluate and critique various issues
related to the social, economic, technological, and political aspects of healthcare administration.
Assess, distinguish, and apply current financial and reimbursement strategies according to government
regulations for healthcare business management practices in the private and public sectors.
Demonstrate an understanding and application of various management processes and practices, including
program development and activities related to human resource management, staff training and
development, performance management, strategic planning, and operations management.
Interpret and apply legal, accreditation, and regulatory requirements necessary for risk management,
safety, and quality programs and initiatives across the healthcare continuum.
Demonstrate competency in the skills identified in Davenport University Excellence System.
Demonstrate an understanding of administrative and managerial theories and practices as they
pertain to strategic planning, and problem solving across the healthcare continuum.
Demonstrate ethical and professional accountability for his/her own action within the profession’s
standard of practice.
Continue to an advanced degree.
Association of University Programs in Health Administration
http://www.aupha.org
American College of Health Care Executives (ACHE)
http://www.ache.org/
American Society for Healthcare Risk Management (ASHRM)
http://www.ashrm.org/ashrm/aboutus/aboutus.html
Medical Group Management Association (MGMA)
http://www.mgma.com
95
Health Services Administration Required Courses and Credits
30 cr.
BIOL120
4 cr.
BIOL131
Introduction To Human Disease
3 cr.
COMM120
3 cr.
ENGL109
Composition
3 cr.
ENGL110
3 cr.
ENGL311
3 cr.
MATH125
3 cr.
STAT219
Introduction to Biostatistics
3 cr.
SOSC201
3 cr.
PSYC101
3 cr.
30 cr.
ACCT200
3 cr.
BITS211
Microcomputer Applications: Spreadsheet
3 cr.
CISP112
3 cr.
HINT203
3 cr.
HINT211
Health Care Management Foundations
3 cr.
HINT250
Introduction to Reimbursement Systems
3 cr.
HLTH101
3 cr.
HLTH230
3 cr.
HSAD221
IT for Health Care Managers
3 cr.
MKTG211
Marketing Foundations
3 cr.
51-57
cr.
Major
96
30 cr.
FINC403
Health Care Finance
3 cr.
HINT209
3 cr.
HLTH401
3 cr.
HLTH460
Health Promotion and Education
3 cr.
HRMG213
3 cr.
HSAD301
Cultural Issues in Health Care
3 cr.
HSAD302
Regulatory Health Care
3 cr.
HSAD402
Health Care Risk Management
3 cr.
HSAD403
Health Care Economics
3 cr.
HSAD425
Bioethics
3 cr.
HSAD440
Health Care Strategic Planning
3 cr.
HSAD496
**Health Services Administration Practicum**
MGMT321
Organizational Behavior
-3 cr.
3 cr.
Health Care Specialty courses [HS] comprising the major area of the earned
associate's degree or any of the 12 -15 credits from any of the following or choose
an area of emphasis:
(12-15)
cr.
Human Resource Management Emphasis
(12) cr.
HRMG313
Staffing Organizations
3 cr.
HRMG314
Managing Change in Organizations
3 cr.
HRMG350
Training for Organizations
3 cr.
HRMG431
Negotiation and Dispute Resolution
3 cr.
Health Care Specialty courses [HS] comprising the major area of the earned associate's degree or any o
HRMG431
Negotiation and Dispute Resolution
Information Technology Emphasis
3 cr.
(12) cr.
97
Information Technology Emphasis
(12) cr.
GPMT350
Principles of Project Management
3 cr.
IAAS221
Security Foundations
3 cr.
IAAS245
Disaster Recovery
3 cr.
IAAS332
Authentication and Audits
3 cr.
Leadership and Sustainability Emphasis
(15) cr.
ENVS125
Introduction to Environmental Studies
3 cr.
MGMT370
Sustainability Principles and Theories
3 cr.
MGMT375
Leadership Theory and Discovery
3 cr.
MGMT420
Ethical Leadership and Corporate Social Responsibility
3 cr.
MGMT435
Leadership Challenges Seminar
3 cr.
Risk Management Emphasis
(12) cr.
HLTH260
Introduction to Environmental Health
3 cr.
HRMG350
Training for Organizations
3 cr.
HSAD320
OSHA for Health Care
3 cr.
LEGL210
Business Law Foundations
3 cr.
Recommended Open Electives
2-9 cr.
COMM311
Organizational Communication
3 cr.
HLTH100
Cardiopulmonary Resuscitation/First Aid
1 cr.
HLTH202
Death and Dying
3 cr.
HLTH270
Dimensions of Aging
3 cr.
HLTH303
Psychosocial Health Concerns
3 cr.
HSAD490
Health Services Administration Internship
3 cr.
SABR381
Study Abroad Experience
3 cr.
98
f the 12 -15 credits from any of the following or choose an area of emphasis:
Health Care Specialty courses [HS] comprising the major area of the earned associate's degree or any
othe 12 -15 credits from any of the following or choose an area of emphasis:
HEALTH SERVICES ADMINISTRATION PROGRAM GUIDELINES AND RESPONSIBILITIES
1. All Students interested in the Health Services Administration (HSAD) program should obtain a
College of Health Professions (COHP) Handbook through the University website or by contacting
Catalog.
2. All students seeking to enter into the HSAD program are expected to act in a responsible and
professional manner. Failure to follow all guidelines for both the HSAD program, the College of Health
Professions and the Davenport University Student Code of Conduct can result in dismissal from the
program, the College of Health Professions and/or Davenport University.
curriculum in order to continue to the next semester and a student must have an overall 2.3 GPA in
the major for graduation.
4. Obtain a “P” grade for HLTH101s or a C grade or better in HLTH 101 – Introduction to Health
Careers. Failure to complete the mandatory criminal background check and drug screen will result in
an automatic failure of the seminar/ course and will result in delay of progression in the major.
5. Students are expected to have reliable transportation at their disposal prior to the start of HSAD
curriculum courses.
6. HSAD curriculum courses require students to take courses in a specific order. Dropping or failing
courses can result in the inability to complete a course rotation as originally planned. Dropping or
failing of courses will result in a delay in graduation.
7. Students are expected to work with the Associate Chair and the Internship Manager on arranging a
Davenport University approved practicum site for the practicum portion of the HSAD curriculum. The
practicum site will not be at the student’s place of employment unless first approved by the appropriate
Associate Chair. Students are expected to realize that while every attempt will be made to arrange a
practicum site near to the student’s location, it may be necessary for the student to travel outside of
their location and/or out-of-state.
8. All students must successfully complete a 120 hour minimum practicum at a Davenport University
approved site and an additional classroom component in order to graduate. To meet course
requirements, the student will be required to be available Monday thru Friday during normal business
hours (8:00 am to 5:00 pm). This practicum is unpaid.
9. The student is required to submit a Practicum Application to the appropriate Internship Manager for
placement at a Davenport University approved practicum site. The practicum application can be
located on the website. www.davenport.edu
a.
b.
c.
d.
e.
LOGIN upper right corner of screen
Click on Academics tab
Click on College of Health Professions on left side of screen
Click on Practicums
Scroll down to “Current Student” and click on forms and procedures
99
f. Select HINT/HSAD/MCMG Practicum – Application Packet
g. Complete the application and submit the packet by:
Spring/Summer Semester: January 15th
Fall Semester: May 15th
Winter Semester: September 15th
10. Send the application packet to the appropriate Internship Manager.
For Alma, Caro, Midland, Lansing, Gaylord, Flint, Saginaw and Traverse City students, send
packet to:
Tanya Stephens, Internship Manager
Davenport University
5300 Bay Road
Saginaw, MI 48604
[email protected]
For Livonia, Warren, and out-of-state online students, send packet to:
Doreen Greenwald, Internship Manager
27650 Dequindre Road
Warren, MI 48092
[email protected]
For Battle Creek, Holland, Kalamazoo, and Lettinga, send packet to:
Lindsey Shull, Internship Manager
6191 Kraft Avenue
Grand Rapids, MI, 49512
[email protected]
Incomplete packets will not be accepted and will be returned to the student for completion.
Placement at the practicum site will not occur until all paperwork is completed and delay of
11. Students are required to dress professionally and wear Davenport University student identification
at assigned practicum sites. Students will need to check with their assigned practicum site as to what
is considered acceptable attire prior to beginning the practicum experience. Hair must be neat and
clean. Beards, sideburns, and mustaches must be neat and trimmed. Large decorative hairpieces or
ornaments are not acceptable. Body piercing jewelry is not acceptable. Nail polish must be clear or a
neutral shade. Visible tattoos must be covered. Some practicum sites may have more specific
guidelines.
12.Students are responsible for meeting all course pre-requisites and co-requisites during their course
of study at Davenport University.
13. HSAD curriculum courses are offered online and on campus. On campus courses require students
to attend classes on an irregular schedule; which includes mornings, afternoons, and evenings,
depending on the availability of courses and space at any given campus.
14. Davenport University reserves the right to modify the HSAD program guidelines and
100
Health Services Administration Recommended Course Rotation:
Year One
Fall Semester (15 credits)
CISP 112
ENGL 109
HLTH 101
MATH 125
PSYC 101
Composition
Winter Semester (13 credits)
BIOL 120
COMM 120
ENGL 110
SOSC 201
Anatomy
4cr
3cr
3cr
3cr
Microcomputer Apps: Spreadsheets
Open Elective
3cr
3cr
Year Two
BIOL 131
ENGL 311
HINT203
STAT 219
Healthcare Delivery Systems
3cr
3cr
3cr
3cr
ACCT 200
HINT 211
HINT 250
HLTH 230
Health Care Mgmt Foundations
3cr
3cr
3cr
3cr
Marketing Foundations
Open Elective
3cr
3cr
Quality Assurance
IT for Healthcare Managers
Cultural Issues in Healthcare
Open Elective
3cr
3cr
3cr
3cr
3cr
Public Health Perspectives
Regulatory Health Care
Open Elective
3cr
3cr
3cr
3cr
Spring/Summer Semester (6 credits)
BITS 211
MKTG 211
Year Three
HINT 209
HRMG 213
HSAD 221
HSAD 301
HLTH 320
HLTH 401
HSAD 302
101
3cr
3cr
3cr
3cr
3cr
HSAD 403
MGMT 321
Organizational Behavior
3cr
3cr
Year Four
FINC 403
HSAD 425
HSAD 440
HSAD 402
Health Care Finance
Bioethics
Healthcare Strategic Planning
Risk Management
3cr
3cr
3cr
3cr
Health Promotion and Education 3cr
Health Services Admin Practicum
Open Elective
4cr
4cr
HLTH 460
HSAD 495
HEALTH SERVICES ADMINISTRATION PRACTICUM (HSAD495)
The Health Service Administration Practicum is required to complete the Bachelor of Science degree
for the Health Services Administration Program.
Students will comply with all College of Health Professions Policies and Procedures prior to enrolling
in this practicum.
This practicum experience requires the student participates in at least 120 hours in a working health
care setting. Selected duties that are performed by the student provide the opportunity to experience
work within that health care setting. The experience can be obtained in hospitals, physician offices,
long term care, foundations, or ambulatory settings. In addition, the students will be involved in
classroom and Blackboard activities that include writing, presentations, and group discussions.
The student will maintain a time sheet and weekly journal/activity report.
The student is required to complete an on-site project that a health services manager would be
responsible to complete. The project will be one that meets the needs of the clinical site where the
practicum will be conducted The project could be related to areas such as compliance, data analysis,
writing protocols/policies, creating web sites, etc. Actual time and schedule will be developed in
cooperation with the health care site administration, appropriate faculty/ Associate Chair and the
student. The student is expected to be involved in outside research, seeking ways to improve, modify
or correct the specific project/activity.
The student will complete an extensive report that explains the activity at the work site performed and
the nature of the project. The student is required to include additional information through research.
The student will present the project summary both orally and in writing. This will be the culmination of
the practicum experience for the bachelor’s degree in Health Services Administration
In the event an on-site project is not possible, case studies can be used to provide the in depth study
of specific health care management issues and as the basis for in depth examination and analysis.
A satisfactory evaluation completed by the site preceptor at the completion of the semester is required
in order to pass this course.
102
The Student will provide his/her own transportation to and from the practicum facility.
The Student must abide by the existing personnel policies and procedures of the practicum facility.
The Student will follow the directions of the Preceptor in planning and carrying out all assignments.
103
MEDICAL
ASSISTING
PROGRAM
105
3.4 - MEDICAL ASSISTING (MA) PROGRAM
DESCRIPTION
Medical Assistants (MAs) are allied health professionals who function as members of the healthcare
delivery team performing administrative, clinical, and cross-disciplinary functions.
Medical Assistants work in physician’s offices, clinics, and outpatient health care facilities performing
direct patient care. Medical Assistants may perform vital signs, injections, venipuncture, ECG’s and
various clinical tasks. Medical Assistants may also be seen performing front office reception, medical
insurance billing and various administrative duties
Medical Assisting is a laddered program allowing the students to complete the Associate of Applied
Science Degree in Medical Assisting, and eventually complete the Bachelor degree in Health Services
Administration. Students have the option of enrolling in a program that leads directly to an Associate of
Applied Science Degree in Medical Assisting. Students, who are not sure which program is right for
their specific situation, should meet with their advisor and/or the Associate Chair for Allied Health
(Clinical) for assistance in planning their course of study.
Employment in this field is projected to grow much faster than average, ranking medical assistants
among the fastest growing occupations over the 2008-2018 decade. Job opportunities should be
excellent for those with formal training, experience and certification.
SCOPE OF PRACTICE
To be a successful medical assistant, students need the appropriate knowledge, skills and attitude.
The MA program provides a blend of theoretical concepts, laboratory practice and clinical application
(both in a laboratory setting at the University and experience in an ambulatory setting). It is essential to
recognize and actively work towards meeting all the objectives of the MA program. This includes taking
responsibility for one’s own actions, attendance, and active participation at all times during one’s
education and chosen profession.
Medical Assistants (MAs) perform delegated clinical and administrative duties within the supervising
healthcare provider’s scope of practice and consistent with the MAs education, training, and
experience. Such duties do not constitute the practice of medicine. MAs practice under the supervision
of a licensed healthcare provider.
Trained in both clinical and administrative skills, MAs assists healthcare providers in managing the
needs of a diverse population of patients. Some MAs may also operate specialized equipment, collect
specimens and perform some basic laboratory tests. Office administration duties may include patient
scheduling, insurance billing, and data entry. Clinical duties may include preparing patients for
examination, obtaining patient histories and vital signs, assisting with examinations, treatments,
preparing and administering medications as directed by a physician, sterilizing instruments, and
instructing patients in preparation for diagnostic studies.
Competence in the field requires that every MA displays professionalism; communicates effectively
with both the healthcare team and patients.
106
The rapidly growing healthcare industry offers medical assistants excellent career opportunities in the
ambulatory care setting, the insurance industry, hospitals, outpatient clinics, pharmacies, and a variety
of other settings.
ACCREDITATION & LICENSURE
Accreditation is designed to ensure that students are prepared for entry-level employment in the
ambulatory care setting and allow students to complete the appropriate credentialing examination.
The Commission on Accreditation of Allied Health Education Programs (www.caahep.org) accredits the
Medical Assisting program at Battle Creek (Diploma, AAS), Lansing (AAS), Caro (Diploma), and Grand
Rapids (Diploma) campuses, upon the recommendation of the Curriculum Review Board of the
American Association of Medical Assistants Endowment (AAMAE). Commission on Accreditation of
Allied Health Education Programs (CAAHEP), 1361 Park Street, Clearwater, FL 33756 (727) 210-2350.
Currently, the state of Michigan does not license, certify, or register Medical Assistants (MAs).
However, as a condition of accreditation, Medical Assisting students are required to demonstrate their
knowledge and commitment of professionalism by earning their Certified Medical Assisting (CMA.) The
CMA certification is awarded to candidates who have successfully passed the certification examination
administered by the certifying Board of the American Association of Medical Assistants (AAMA).
To be eligible to sit for the Certification Exam, applicants must meet the requirements found in the
AAMA website (http://www.aama-ntl.org/ed/certreq.html). Graduating Medical Assisting students must
have completed all of their formal training, including the practicum prior to taking the examination. The
CMA exam is a computer-based exam.
Being a healthcare professional today means maintaining a lifelong commitment to high
standards of practice. Becoming a Certified Medical Assistant means a professional edge,
increased prestige among peers and employers, better job security, and greater career
advancement opportunities.
MEDICAL ASSISTANT PROGRAM GUIDELINES AND RESPONSIBILITIES
1. All Students interested in the Medical Assistant program should obtain a College of Health
Professions (COHP) Handbook through the University website or by contacting Student Services
and following all instructions listed in the Davenport University Undergraduate Catalog.
2. All students seeking to enter into the Medical Assistant program are expected to act in a
responsible and professional manner. Failure to follow all guidelines for both the MA program, the
College of Health Professions and the Davenport University Student Code of Conduct can result in
dismissal from the program, the College of Health Professions and/or Davenport University.
curriculum in order to continue to the next semester, and a student must have an overall 2.3 GPA
in the major for graduation.
107
5. After enrollment into MA curriculum courses, students are required to:
A. Students are expected to maintain a “Compliance File” and present the file to the instructor
at the beginning of each rotation. If the file is not with the student and complete prior to the
first day of class, the student will be dismissed from class and not allowed to continue until
the file is complete. Missing class could result in dismissal from the MA program as hours
could be affected.
B. Compliance File to include:
a. Immunization Record
b. Record of annual TB test
c. Record of Hepatitis Vaccine or waiver.
d. Annual flu injection
e. CPR card (Health Providers 2-year card)
f. OSHA certification
g. Copy of current state or other government photo identification (e.g., driver’s license)
h. Copy of completed Master Competency Checksheet
6. Statement of Fitness Health Appraisal Form must be obtained at the student's expense and
completed by a health care provider, who is a licensed physician, licensed Nurse Practitioner or
licensed Physician Assistant. The assessment must be current within 3 months prior to beginning
the first clinical course. Only the Davenport University form is acceptable. The Statement of Fitness
form is to be completed and updated on a yearly basis all the while the student is in the nursing
program at Davenport University.
7. There will be out-of-pocket expenses not covered by financial aid.
8. Students are expected to have reliable transportation available prior to the start of MA curriculum
courses.
9. MA curriculum courses require students to take course in a specific order. Dropping or failing of
courses can result in the inability to complete a course rotation as originally planned. Dropping or
failing of courses will result in a delay in graduation.
10. If a student is injured or ill either during any MA curriculum course, the cost of medical care may be
your own expense unless covered by a health insurance policy. Some clinical sites require students
to have health insurance prior to beginning practicum experience. All students strongly encouraged
to obtain health insurance at their own expense.
11. Students are expected to work with the Associate Chair and the Internship Manager on arranging for
a Davenport University approved clinical site for the practicum portion of the MA curriculum. Students
are expected to realize that while every attempt will be made to arrange a clinical site near to the
student’s location, it may be necessary for the student to travel outside of their location and/or out-ofstate.
108
approved site and an additional classroom component in order to graduate. Students are required to
complete a minimum of 12 hours per week at their approved practicum site. Many practicum sites
require more than the University’s minimum of 12 hours each week. To meet course requirements,
the student will be required to be available during normal business hours (8:00 am to 5:00 pm). This
practicum is unpaid. Paperwork for the practicum includes:
a.
b.
c.
d.
e.
f.
g.
Documentation of criminal background check and drug screen
Complete and sign the Clinical Student Disclosure Statement
Complete and sign Health Appraisal Form
Complete and sign Confidentiality Statement
Complete and sign Statement of Responsibilities
Submit evidence of up-to-date immunization records as outlined above (see 5a-f)
Current CPR for Healthcare Provider (American Heart Association) or comparable
certification
h. Current Heartsaver First Aid course (American Heart Association) or comparable
certification
i. OSHA initial training or yearly update
j. HIPAA training
k. Resume
If it has been greater than one semester between MEDA 254-Clinical Patient Care Course,
and the beginning of the practicum experience, the student may be required to complete a
skills evaluation prior to being placed at a practicum site. The student is responsible for
contacting the appropriate Associate Chair, or authorized faculty member, to schedule and
complete the skills evaluation. Failure to successfully complete the skills evaluation may
result in repeating clinical courses.
Placement at the clinical site will not occur until all paperwork is completed and a delay of
13. Students are required to wear Davenport University College of Health Professions scrubs and
Davenport University student identification at assigned practicum sites. Students will need to check
with their assigned clinical site as to what is considered acceptable prior to beginning the practicum
experience. Hair must be neat, clean and off the collar with no loose ends that hang forward. Beards,
sideburns, and mustaches must be neat and trimmed. Large decorative hairpieces or ornaments are
not acceptable. Visible body piercing jewelry is not acceptable. Nails must be neatly trimmed, to a
length that will not interfere with safe hygienic or aseptic techniques. Nail polish is not allowed. Visible
tattoos must be covered. Some clinical sites may have more specific guidelines.
14. Students are responsible for meeting all course pre-requisites and co-requisites during their course of
study at Davenport University.
15. MA curriculum courses require students to attend classes on an irregular schedule; which includes
mornings, afternoons, and evenings, depending on the availability of classroom space at any given
109
location.
16. Davenport University reserves the right to modify the MA program guidelines and responsibilities at
anytime.
Attendance Policy
Each student enrolled in a MEDA designated course is allowed no more than one absence per class per
semester unless there are extenuating circumstances. Students unable to meet this class requirement will
be asked to withdraw and re-enroll in the next semester the course is offered and a seat is available.
Beginning with the second absence regardless of circumstances, student(s) will receive a reduction of one
whole letter grade for the final course grade per absence.
Health Requirement Information
See Section 2 for information related to the College of Health Profession Health Requirement Policy.
Medical Assisting students can expect to lift more than 50 lbs at any one time, spend several hours
standing, be able to move quickly, and function as a member of the health care delivery team.
3.4.1 MEDICAL ASSISTING (DIPLOMA)
PROGRAM PURPOSE (GOALS)
Medical Assisting Diploma Program, accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP), is designed to prepare individuals to function as entry-level medical
assistants. The program provides a foundation in the basics of patient care, medical office procedures,
and basic laboratory practices. Students graduating from this program are eligible to sit for a national
certification exam offered by either the American Association of Medical Assistants (CMA) or the
American Medical Technologists (RMA). An additional option allows students complete a phlebotomy
concentration, becoming eligible to sit for a phlebotomy certification exam.
PROGRAM OUTCOMES (OBJECTIVES)
At the conclusion of the program, a student is expected to be able to:
•
Demonstrate competency and skills as identified in the Davenport University Excellence System.
•
Create, manage, and synthesize documents using computer applications and administrative skills.
•
Apply policies and procedures of managed care and third party payer guidelines to healthcare
insurance coding and billing.
•
Apply legal and ethical standards to the scope of practice for medical assisting.
•
Apply knowledge of aseptic technique and Universal Precautions.
•
Demonstrate satisfactory completion of clinical, administrative and general competencies as
designated by the American Association of Medical Assistants, through written and hands-on
practical assessments.
110
•
Demonstrate verbal and non-verbal communication skills utilized in collecting patient histories,
telephone conversations, responding to a patient’s needs, and appropriate documentation in the
appropriate portion of the medical record.
•
Demonstrate appropriate levels of quantitative analysis as needed for such tasks as accounts
management and dosage computation.
Medical Assisting Diploma Required Courses and Credit Hours
Medical Assisting Diploma Program (MEDA DIPL)
Course Number
BIOL120
BIOL131
ENGL109
MATH120
CISP112
HLTH100
HLTH101
HLTH110
HLTH220
HSAD250
MEDA254
MEDA255
MEDA259
MEDA290
Name
Composition
College Mathematics
CPR/First Aid
Medical Terminology
Pharmacology
Clinical Patient Care*
Clinical Laboratory Procedures*
Medical Office Applications*
Medical Assistant Practicum*
Phlebotomy Option:
MEDA261
Phlebotomy Lab
MEDA262
Phlebotomy Practicum
Credit hours
4
3
3
3
3
1
3
3
3
3
3
3
3
4
3
3
Recommended Course Rotation – Medical Assisting (Diploma)
Semester 1
Credits
BIOL 120
4
HLTH 1
3
MATH 125
3
HLTH 110
Medical Terminology
3
Semester 2
BIOL 131
Human Disease
Recommended Pre-req: BIOL 120
HLTH 220
Pharmacology
Pre-req: BIOL 120 & MATH 125
MEDA 259
Pre-req: HLTH 110 & CISP 112
HLTH 100
CPR/First Aid
Credits
3
3
3
1
111
CISP 112
3
Total
Semester 3
ENGL 109
Composition
16
Credits
MEDA 254
Clinical Patient Care
3
Pre-req: BIOL 120, BIOL 131, HLTH 110 &
HLTH 220
MEDA 255
Clinical Laboratory Procedures
3
Pre-req: BIOL 120, BIOL 131, HLTH 101 or
HLTH 101S & HLTH 110
Total
3
Total
Semester 3
13
Credits
MEDA 290
Medical Assisting Practicum
4
Pre-req: HLTH 100, MEDA 254, MEDA 255 &
MEDA 259
6
Total
4
3.4.2 MEDICAL ASSISTING (ASSOCIATE OF APPLIED SCIENCE DEGREE)
Medical Assisting Associate Program, accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP), is designed to prepare individuals to function as entry-level medical
assistants. The program provides a foundation in the basics of patient care, medical office procedures,
and basic laboratory practices. Students graduating from this program are eligible to sit for a national
certification exam offered by either the American Association of Medical Assistants (CMA) or the
American Medical Technologists (RMA). An additional option is to complete a phlebotomy
concentration, becoming eligible to sit for the phlebotomy certification exam.
At the conclusion of the program, a student is expected to be able to:
•
Demonstrate competency and skills identified in the Davenport University Excellence System.
•
Create, manage, and synthesize documents using computer applications and administrative skills.
•
Apply policies and procedures of managed care and third party payer guidelines to healthcare
insurance coding and billing.
•
Apply legal and ethical standards to the scope of practice for medical assisting.
•
Apply knowledge of aseptic technique and Universal Precautions.
112
•
Demonstrate satisfactory completion of clinical, administrative and general competencies as
designated by the American Association of Medical Assistants, through written and hands-on
practical assessments.
•
Demonstrate verbal and non-verbal communication skills utilized in collecting patient histories,
telephone conversations, responding to a patient’s needs, and appropriate documentation in the
appropriate portion of the medical record.
•
Demonstrate appropriate levels of quantitative analysis as needed for such tasks as accounts
management and dosage computation.
Medical Assisting Associate of Applied Science Program (MEDA AAS)
Course Number
BIOL120
BIOL131
CISP112
COMM120
ENGL109
ENGL110
SOSC201
MATH125
PSYC101
HLTH100
HLTH101
HLTH110
HLTH220
HLTH230
HSAD250
MEDA254*
MEDA255*
MEDA259*
MEDA290*
Name
Composition
CPR/First Aid
Medical Terminology
Pharmacology
Medical Assistant Practicum
Credit hours
4
3
3
3
3
3
3
3
3
1
3
3
3
3
3
3
3
3
4
Choose either Open Electives or Phlebotomy Option
Recommended electives:
HINT110
HINT201
HLTH127
Healthy Living
HLTH270
Dimensions of Aging
HLTH303
3
3
3
3
3
Phlebotomy Option:
MEDA261
Phlebotomy Lab
MEDA262
3
3
113
* Courses with an asterisk MUST be taken at an accredited Medical Assisting campus to be eligible to sit
for CMA exam.
Medical Assisting Recommended Course Rotation: Associate Degree
Recommended Course Rotation – Medical Assisting (Associate)
Semester 1
Credits
BIOL 120
4
HLTH 101
3
MATH 125
3
HLTH 110
Medical Terminology
CISP 112
3
3
Total
Semester 2
BIOL 131
Human Disease
Recommended Pre-req: BIOL 120
HLTH 220
Pharmacology
Pre-req: BIOL 120 & MATH 125
MEDA 259
Pre-req: HLTH 110 & CISP 112
HLTH 100
CPR/First Aid
ENGL 109
Composition
16
Semester 3
Credits
MEDA 254
3
Pre-req: BIOL 120, BIOL 131, HLTH 110 &
HLTH 220
MEDA 255
3
Pre-req: BIOL 120, BIOL 131, HLTH 101 or
HLTH 101S & HLTH 110
COMM 120
3
HLTH 230
3
Pre-req: ENGL 109
Total
12
Total
Credits
3
3
3
1
3
13
Semester 3
Credits
MEDA 290
Medical Assisting Practicum
4
Pre-req: HLTH 100, MEDA 254, MEDA 255 &
MEDA 259
SOSC 201
3
ENGL 110
PSYC 101
Psychology
3
3
Total
10
114
MEDICAL CASE
MANAGEMENT
PROGRAM
115
PROGRAM PURPOSE (GOALS)
The Medical Case Management program is designed to prepare the individual who is interested in entering
or advancing in the area of medical case management. Case management serves as a means for
achieving client wellness and autonomy through advocacy, communication, education, identifying service
resources and providing service facilitation. The case manager helps identify appropriate providers and
facilities throughout the continuum of care while ensuring that available resources are being used in a
timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement
source. The student will learn the components of case management including assessing, planning,
implementing, coordinating, monitoring, and evaluating the care of a client. The program is open to nurses
and health-related professionals, as well as those with no health-related background. Graduates are
employed in hospitals, behavioral medicine facilities, government agencies, insurance companies,
rehabilitation agencies, legal firms, and human services organizations.
Students with a valid RN license may be awarded up to 64 semester credits for advanced standing in this
degree program.
Credits for previous Allied Health course work or an associate’s degree with an Allied Health credential
(i.e., Medical Assistant, Respiratory Therapy) that are not the exact equivalent of Davenport University
courses may be awarded following consultation with the Associate Dean of the College of Health
Professions.
•
Establish quality measures and parameters of practice using case management models,
processes, and research models.
•
Understand professional practice principles and behaviors, such as maintain confidentiality, legal
and regulatory requirements, risk management, interpersonal communication, conflict resolution,
and negotiation strategies.
•
Use behavioral concepts and intervention strategies to holistically manage client care, taking into
consideration the psychological, physical, emotional and cultural needs of the patient to ensure
they have an appropriate support system.
•
Integrate the work of the healthcare delivery team by coordinating resources and services
necessary to accomplish client goals.
•
Evaluate the available patient options related to human, environmental, and equipment services,
balancing cost and quality, to ensure prudent use of resources and optimal patient and
organizational outcomes.
•
Create a personalized, written, multidisciplinary rehabilitation plan based on a comprehensive
needs assessment of returning that client to optimum level of function in the work and/or home
setting.
•
Demonstrate competencies in assessing, planning, implementing, coordinating, monitoring, and
evaluating options and services to promote quality and cost effective outcomes.
•
Develop a life care plan by identifying the critical pathways for the medical condition of the client.
116
•
Compare and contrast the case manager’s role and responsibilities in being a fact witness from an
expert witness with respect to testifying in litigation.
•
Demonstrate competency in the skills identified in Davenport University Excellence System.
•
Continue to an advanced degree.
PROFESSIONAL ORGANIZATION
Case Management Society of American
www.cmsa.org
American Case Management Association
www.acmaweb.org
MEDICAL CASE MANAGEMENT REQUIRED COURSES AND CREDITS
Year One
ENGL 109
HLTH 101
MATH 125
HLTH 110
CISP 112
Composition
Medical Terminology
3cr
3cr
3cr
3cr
3cr
ENGL 110
SOSC 201
PSYC 101
BIOL 120
Anatomy
3cr
3cr
3cr
4cr
HLTH 230
COMM 120
3cr
3cr
Pharmacology
Social Science Elective
3cr
3cr
3cr
3cr
Nutrition
Health Care Mgmt Foundations 3cr
Humanities Elective
3cr
Year Two
ENGL 311
BIOL 131
HLTH 220
BIOL 310
HINT 211
3cr
117
MCMG 300
Year Three
MATH 219
MCMG 310
HLTH 320
MCMG 311
MCMG 312
HLTH 401
HSAD 403
MCMG 401
Year Four
MCMG 402
MCMG 403
MCMG 495
Open Elective
3cr
Case Management Fundamentals
Open Elective
3cr
3cr
Community Services
Open Elective
3cr
3cr
3cr
3cr
Psych Adjustment Disability
Case Mgt Insur Utilization Review
Open Elective
3cr
3cr
3cr
3cr
Case Work Reporting Techniques
3cr
4cr
Disability Case Management
Case Mgt Special Populations
Open Elective
Open Elective
3cr
3cr
3cr
3cr
Case Management Practicum
Open Elective
Open Elective
Open Elective
4cr
3cr
3cr
3cr
118
Medical Case Management Recommended Course Rotation:
4MC
Planned
Semester
Planned
Semester
Planned
Semester
BS
Medical Case Management
BIOL120
BIOL131
BIOL310
Nutrition
COMM120
ENGL109
Composition
ENGL110
ENGL311
MATH125
STAT 219
PSYC101
SOSC201
Humanities Elective
Social Science Elective
43 credits
4
3
3
3
3
3
3
3
3
3
3
3
3
Foundations
CISP112
HLTH101
HLTH 101S
HLTH110
HLTH230
18 Credits
3
3
No credit
3
3
HSAD211
HLTH 220
Major
HLTH320
HLTH401
MCMG300
MCMG310
MCMG311
MCMG312
MCMG401
MCMG402
Of Health Professions
Medical Terminology
Foundations
Pharmacology
Case Management Fundamentals
Community Services
Psychological Adjustment to
Disability
Case Mgt Insurance Utilization
Review
Case Work Reporting Techniques
Disability Case Management
Case Management Special
Populations
Case Management Practicum
MCMG403
MCMG495
Open
Electives
Recommended Electives:
3
3
35 credits
3
3
3
3
2011-2012
Davenport Transfer
Credit
Credit
Davenport Transfer
Credit
Credit
Davenport Transfer
Credit
Credit
3
4
3
3
3
4
30 Credits
Davenport Transfer
Credit
credit
119
COMM311
COMM313
HLTH203
HINT203
HLTH303
HSAD301
LEGL210
MCMG410
Organizational Communications
Small Group Communications
Death and Dying
Health Care Delivery System
Cultural Issues in Health Care
Business Law Foundations
Case Management Certification
Preparation
3
3
2
3
3
3
3
1
MEDICAL CASE MANAGEMENT PROGRAM GUIDELINES AND RESPONSIBILITIES
1. All Students interested in the Medical Case Management (MCMG) program should obtain a
College of Health Professions (COHP) Handbook through the Davenport Website or by contacting
Catalog.
2. All students seeking to enter into the MCMG program are expected to act in a responsible and
professional manner. Failure to follow all guidelines for both the MCMG program, the College of
Health Professions and the Davenport University Student Code of Conduct can result in dismissal
from the program, the College of Health Professions and/or Davenport University.
curriculum in order to continue to the next semester and a student must have an overall 2.3 GPA in
the major for graduation.
4. Obtain a “P” grade for HLTH 101S or a “C” grade or better in HLTH101 – Introduction to Health
Careers. Failure to complete the mandatory criminal background check and drug screen will result
in an automatic failure of the seminar/course and will result in delay of progression in the major.
5. Students are expected to have reliable transportation at their disposal prior to the start of MCMG
curriculum courses.
6. MCMG curriculum courses require students to take courses in a specific order. Dropping or failing
of courses can result in the inability to complete a course rotation as originally planned. Dropping
or failing of courses will result in a delay in graduation.
7. Students are expected to work with the Associate Chair and the Internship Manager on arranging
for a Davenport University approved practicum site for the practicum portion of the MCMG
curriculum. The practicum site will not be at the student’s place of employment unless first
approved by the appropriate Associate Chair. Students are expected to realize that while every
attempt will be made to arrange a practicum site near to the student’s location, it may be necessary
of the student to travel outside of their location and/or out-of-state.
approved site and additional classroom component in order to graduate. To meet course
120
requirements, the student will be required to be available Monday through Friday during normal
business hour (8:00 am to 5:00 pm). This practicum is unpaid.
The student is required to submit a Practicum Application to the appropriate Internship Manager for
placement at a Davenport University approved practicum site. The practicum application can be located
on the website. www.davenport.edu
a.
b.
c.
d.
e.
f.
g.
LOGIN upper right corner of screen
Click on Academics tab
Click on College of Health Professions on left side of screen
Click on Practicums
Scroll down to “Current Student” and click on forms and procedures
Select HINT/HSAD/MCMG Practicum – Application Packet
Complete the application and submit the packet by:
Spring/Summer Semester: January 15th
Fall Semester: May 15th
Winter Semester: September 15th
h. Send the application to the appropriate Internship Manager:
For Alma, Caro, Midland, Lansing, Gaylord, Flint, Saginaw and Traverse City students, send packet to:
Tanya Stephens, Internship Manager
5300 Bay Road
Saginaw, MI 48604
[email protected]
For Livonia, Warren, and out-of-state online students, send packet to:
Doreen Greenwald, Internship Manager
27650 Dequindre Road
Warren, MI 48092
[email protected]
For Battle Creek, Holland, Kalamazoo, and Lettinga, send packet to:
Lindsey Shull, Internship Manager
6191 Kraft Avenue
Grand Rapids, MI, 49512
[email protected]
Placement at the practicum site will not occur until all paperwork is completed and a delay of
121
9. Students are required to dress professionally and wear Davenport University student identification at
assigned practicum sites. Students will need to check with their assigned practicum site as to what is
considered acceptable prior to beginning the practicum experience. Hair must be neat and clean. Beards,
sideburns, and mustaches must be neat and trimmed. Large decorative hairpieces or ornaments are not
acceptable. Body piercing jewelry is not acceptable. Nail polish must be clear or a neutral shade. Visible
tattoos must be covered. Some practicum sites may have more specific guidelines.
10. Students are responsible for meeting all course pre-requisites and co-requisites during their course of
study at Davenport University.
11. MCMG curriculum courses are offered online and on campus. On campus courses require students to
attend classes on an irregular schedule; which includes mornings, afternoons, and evenings, depending on
the availability of classroom space at any given campus.
12. Davenport University reserves the right to modify the MCMG program guidelines and responsibilities
at anytime.
MEDICAL CASE MANAGEMENT PRACTICUM (MCMG495) REQUIREMENTS AND RESPONSIBILITIES
This practicum requires a combination of practical experience, a customized project, which is a Life Care
Plan involving research. The Case Management Practicum, MCMG 495, should not be taken with any other
case management core classes. The practical experience requires 120 hours in a case management
environment working with a preceptor and clients and 30 hours in the classroom. The following is the
guideline of how this course is managed in order to meet the Learning Outcomes. The student is
responsible for obtaining signatures and returning completed forms to the Course Instructor.
1. Practicum experience of 120 hours working with a preceptor and client. The case manager
preceptor will complete a student evaluation upon completion of the 120 hours.
2. The remaining 30 hours are divided into 20-25 hours in class and 5-10 hours outside of class to
complete the following assignments:
a. Develop a Life Care Plan
b. Develop a job description of core components of a case manager
c. Participate in a Mock Trial simulation
d. Oral presentation of the Life Care Plan
e. Complete the CCM Mock Examination
3. The student will maintain a time sheet and weekly journal/activity report.
4. The student is required to complete a life care plan on a client that is selected from the practicum
site. The student is expected to be involved in outside research, seeking ways to improve and
enhance the client’s life and ability to complete activities of daily living.
122
In the event a client for selection at a site is not possible, case studies can be used to provide the
in depth study of developing a life car plan.
5. A satisfactory evaluation completed by the site preceptor at the completion of the semester is
required in order to pass this course.
6. The Student will provide his/her own transportation to and from the practicum facility.
7. The Student must abide by the existing personnel policies and procedures of the practicum facility.
8. The Student will follow the directions of the Preceptor in planning and carrying out all assignments.
123
PHLEBOTOMY
PROGRAM
124
PHLEBOTOMY PROGRAM
DEFINITION
Phlebotomy is the process of removing blood from a vein. Phlebotomy may be used to obtain blood for
diagnostic tests or to treat certain conditions, for example, iron overload in hemochromatosis.
SCOPE OF PRACTICE
Phlebotomists are ambassadors of the laboratory who for many patients/clients are the primary laboratory
personnel with whom they have direct contact. Through specimen collection, phlebotomists provide critical
contributions to accurate laboratory information. The traditional roles and scope of practice of phlebotomists
are being expanded to include point of care testing, and basic patient care services. These changes in the
role and scope of practice are the results of dynamics in healthcare delivery that resulted in merged
knowledge, skills and competencies.
PROGRAM PURPOSE (GOAL)
The Phlebotomy Program prepares students to function as phlebotomists whose responsibilities include,
but are not limited to, venipunctures and blood draw micro-collection techniques. The phlebotomy courses
provide specialized classroom instruction and practical laboratory experience on all ages, which prepare
students for employment in clinics, hospital labs, intensive care units, outpatient care centers, and nursing
homes.
•
Identify the healthcare providers in hospitals and clinics and the phlebotomist’s role as a member
of the healthcare team.
•
Demonstrate acceptable practices for infection control, isolation techniques, aseptic techniques
and methods for disease prevention.
•
Demonstrate basic understanding of anatomy and physiology and medical terminology in order to
relate major areas of clinical laboratory.
•
Exhibit understanding of the importance of specimen collection and specimen integrity in the
delivery of patient care.
•
List and select the types of equipment needed to collect blood by venipuncture, capillary, and
arterial puncture.
•
Follow standard operating procedures to collect specimens.
•
Demonstrate understanding of requisitioning, specimen transport and specimen processing.
•
Exhibit understanding of quality assurance and quality control in phlebotomy.
•
Communicate effectively and appropriately in the workplace.
125
PROFESSIONAL ORGANIZATIONS
American Society of Phlebotomy Technician
American Society for Clinical Pathology
http://www.aspt.org/
http://www.ascp.org/
PHLEBOTOMY PROGRAM GUIDELINES AND RESPONSIBILITIES
1. All Students interested in the Phlebotomy program should obtain a College of Health Professions
(COHP) Handbook through the DU website, or by contacting Student Services.
2. All students in the Phlebotomy program are expected to act in a responsible and professional
manner. Failure to follow all guidelines for both the Phlebotomy program, the College of Health
Professions and the Davenport University Student Code of Conduct can result in dismissal from
the program, the College of Health Professions and/or Davenport University.
3. A “C” grade or better is required in designated COHP courses in the curriculum in order to continue
to the next semester, and a student must have an overall 2.3 GPA in the major for graduation.
5. Students are required to submit the following in order to participate in phlebotomy courses and
phlebotomy practicum:
a. Submit evidence of a negative tuberculosis (TB) test or negative chest x-ray. Evidence of
negative TB test or chest x-ray must be updated every 12 months.
b. Submit evidence of an acceptable Measles, Mumps Rubella (MMR) titer or proof of
immunization. Vaccination PRIOR to December 31, 1967, is NOT acceptable.
c. Submit evidence of Tetanus, diphtheria, pertussis (Td/Tdap) titer or proof of immunization
(booster) within the last 10 years. For your protection, however, it is recommended that the
tetanus booster be within the last five years.
d. Submit evidence of Polio titer or proof of immunization both infant series (Salk or Sabin) and
booster.
e. Submit evidence of Hepatitis B vaccine (completed 3 shot series) or Davenport University
approved waiver of vaccination form. *PLEASE NOTE: If you choose not to be vaccinated and
sign the waiver form, it will be difficult to place you in a clinical site and therefore may take
longer to complete the program. A delay of graduation is likely.
f.
Strongly consider obtaining the influenza vaccination on a yearly basis.
Students are to keep their original records of the above items and give a copy to the
Associate Chair.
6. There will be out-of-pocket expenses not covered by financial aid.
7. Students are expected to have reliable transportation at their disposal prior to the start of
phlebotomy curriculum courses.
8. Phlebotomy curriculum courses require students to take course in a specific order. Dropping or
failing of courses can result in the in ability to complete a course rotation as originally planned.
Dropping or failing of courses will result in a delay in graduation.
126
9. If you are injured or ill either during any Phlebotomy curriculum course, the cost of medical care
may be your own expense unless covered by a health insurance policy. Some clinical sites require
students to have health insurance prior to beginning externship experience. All students strongly
encouraged to obtain health insurance at their own expense. Davenport University does not
provide students with health insurance benefits.
10. Students are expected to work with the Associate Chair and the Internship Manager on arranging
for a Davenport University approved clinical site for the externship/practicum portion of the
Phlebotomy curriculum. Students are expected to realize that while every attempt will be made to
arrange a clinical site near to the student’s location, it may be necessary of the student to travel
outside of their location and/or out-of-state.
approved site and successfully perform a minimum of 100 venipunctures. This practicum is unpaid.
To meet course requirements, the student will be required to be available during normal business
hours (8:00 am to 5:00 pm). Students are required to complete a minimum of 12 hours per week at
their approved practicum site. Many practicum sites require more than the University’s minimum of
12 hours each week. Evaluation is done by the facility supervisor and the Internship Manager or
Associate Chair of the University. A grade of C or better is required to pass this practicum course.
12. Paperwork required for the practicum includes:
a. Documentation of criminal background check and urine drug screen
b. Complete and sign the Clinical Student Disclosure Statement
c. Complete and sign the Health Appraisal Form
d. Complete and sign the Confidentiality Statement
e. Complete and sign the Statement of Student Responsibilities
f.
Submit evidence of up-to-date immunization records as outlined above (see 5a-f)
g. Resume
If it has been greater than one semester between MEDA 261-Phlebotomy Laboratory, and
the beginning of the practicum experience, the student may be required to complete a skills
evaluation prior to being placed at a practicum site. The student is responsible for
contacting the appropriate Associate Chair, or authorized faculty member, to schedule and
complete the skills evaluation. Failure to successfully complete the skills evaluation may
result in repeating clinical courses.
Placement at clinical site will not occur until all paperwork is completed as such delay of
13. Students are required to wear a Davenport University scrubs and Davenport University student
identification, at assigned externship sites. Students will need to check with their assigned clinical
site as to what is considered acceptable prior to beginning the externship experience. Hair must be
neat, clean and off the collar with no loose ends that hang forward. Beards, sideburns, and
mustaches must be neat and trimmed. Large decorative hairpieces or ornaments are not
acceptable. Body piercing jewelry is not acceptable. Nails, including artificial nails, must be neatly
trimmed to a length that will not interfere with safe hygienic or aseptic techniques. Nail polish must
127
be clear or a neutral shade. Visible tattoos must be covered. Some clinical sites may have more
specific guidelines.
14. Students are responsible for meeting all course pre-requisites and co-requisites during their course
of study at Davenport University.
15. Phlebotomy curriculum courses require students to attend classes on an irregular schedule; which
includes mornings, afternoons, and evenings, depending on the availability of classroom space at
any given location.
16. Davenport University reserves the right to modify the Phlebotomy program guidelines and
Attendance Policy
Each student enrolled in a MEDA designated course is allowed no more than one absence per class per
semester unless there are extenuating circumstances. Students unable to meet this class requirement will
be asked to withdraw and re-enroll in the next semester the course is offered and a seat is available.
Beginning with the second absence regardless of circumstances, student(s) will receive a reduction of one
whole letter grade for the final course grade per absence.
CERTIFICATION
Davenport University requires that phlebotomy students meet a minimum of 120 hours clinical professional
practice experience (Practicum) and have successfully had a least 100 venipunctures and 25 capillary
punctures. All students who complete this requirement are eligible to sit for the Registered Phlebotomy
Technician (RPT) Certification Exam offered through the American Medical Technologist national agency.
Information can be obtained at the American Medical Technologist website. http://www.amt1.com.
Health Requirement Information
See Section 2 for information related to the College of Health Profession Health Requirement Policy.
Phlebotomy students can expect to lift more than 50 lbs at any one time, spend several hours standing, be
able to move quickly, and function as a member of the health care delivery team.
128
PHLEBOTOMY REQUIRED COURSES AND CREDITS
1PH
Planned
Semester
Planned
Semester
Planned
Semester
Diploma
32
Credits
Phlebotomy
BIOL120
BIOL131
ENGL109
Composition
HLTH100
Cardiopulmonary Resuscitation
HLTH101
CISP112
HLTH110
HLTH230
14 credits
4
3
3
1
3
9 credits
Medical Terminology
3
3
3
Major
9 credits
MEDA255
MEDA261
MEDA262
Phlebotomy Laboratory
3
3
3
Davenport
Credit
2011-2012
Transfer
Credit
Davenport
Credit
Transfer
Credit
Davenport
Credit
Transfer
Credit
Phlebotomy Recommended Course Rotation:
Phlebotomy (1PH)
32 CR
2011-2012
Semester 1
Class
BIOL120
Semester 2
Credits Scheduled
Class
Essentials of Anatomy/
Physiology
Disease
4
HLTH100
3
HLTH230
ENGL109
Composition
3
HLTH110
Medical Terminology
3
HLTH101
Introduction to Health
Careers
3
BIOL131
Total
MEDA255
MEDA261
16
Credits
Cardiopulmonary
Resuscitation
Health Care Law
and Ethics
Clinical
Laboratory
Procedures
Phlebotomy
Laboratory
Total
1
Schedul
ed
3
3
3
10
Semester 3
Class
CISP112
MEDA262
Credits
Computer
Foundations
Phlebotomy
Practicum
Scheduled
3
3
Total
6
129
130
NURSING PROGRAMS
DIPLOMA OF PRACTICAL NURSING
BACHELOR OF SCIENCE IN NURSING, PRE- LICENSURE
BACHELOR OF SCIENCE IN NURSING, RN COMPLETION
131
INTRODUCTION
This handbook has been prepared to provide nursing students with information necessary to their roles as
student nurses and to assist in their learning experiences. It is important that students become familiar with
the policies and how they regulate the conduct and activities of students enrolled in Davenport University.
Other policies and procedures of the University; course descriptions, calendar, graduation requirements
and other pertinent information are covered in detail in the University Undergraduate Catalog.
WELCOME TO THE NURSING PROGRAM
On behalf of the faculty, staff, and administration of the University, let us welcome you to the
Davenport University nursing program. Whether you are just beginning your study or continuing
on to an advanced degree, your education should prepare you for the exciting opportunities
available to nurses in the 21st century. As you begin or continue your journey to become a nurse,
you will discover that wonderful feeling when you are a part of a team assisting someone else to
achieve goals of attaining or maintaining health. The faculty of the nursing program will share their
knowledge and skill in nursing with you. We will be available to assist you in various ways. Your
responsibility is to take advantage of the many learning opportunities you will have. We wish you
well as you begin your nursing education.
The Davenport University (DU) offers the following undergraduate Nursing programs:
I. Practical Nursing (PN) Program
The Practical Nursing (PN) Program is a one-year program. When you successfully complete the PN
program, a Certificate of Completion will be sent to the State Board of Nursing and a copy will be placed in
your academic records. You will then be eligible to take the NCLEX-PN (National Council Licensure
Examination for Licensed Practical Nurses) which, upon satisfactory performance, entitles you to be a
Licensed Practical Nurse (LPN).
II . Bachelor of Science in Nursing (BSN) Programs
Davenport University (DU) Bachelor of Science in Nursing (BSN) Pre Licensure (PL)
The Davenport University (DU) Bachelor of Science in Nursing (BSN) Pre Licensure (PL) degree, which is
offered at the Grand Rapids, Midland, and Warren campuses, prepares the student for the registered nurse
licensure and entry level position as a professional nurse. In July, 2006, Davenport University received
approval from the Higher Learning Commission of the North Central Accrediting Association to offer the
BSN degree. The BSN-PL Program is a four year program that includes both general education
requirements and nursing related courses. When you successfully complete the BSN – PL program, a
Certificate of Completion will be sent to the State Board of Nursing and a copy will be placed in your
academic records. You will then be eligible to take the NCLEX-RN (National Council Licensure Examination
for Registered Nurses) which, upon satisfactory performance, entitles you to be a Registered Nurse (RN).
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The BSN-PL program prepares the student to enter the nursing profession as a professional nurse and
practice in a variety of settings, from acute care to the community, with an emphasis on disease prevention
and health promotion of populations and groups of persons, as well as to assume entry level management
and leadership responsibilities.
BSN-RN Completion Program
The BSN-RN Completion program enables the licensed registered nurse to complete the Bachelor of
Science with a major in nursing degree (BSN-RN Completion program). The BSN-RN Completion program
is an online program that prepares the RN to practice in the community setting with an emphasis on
disease prevention, as well as, management and leadership responsibilities. At this level, you already have
a license to practice as a registered nurse and no further licensing examinations are required.
General Information for BSN programs
To be a successful graduate, a nurse will need basic knowledge, skills, and attitudes. The BSN nursing
programs provides a blend of theoretical concepts, laboratory practice, and clinical application. In order to
be a successful student, it is essential that you recognize and give a high priority to meeting the objectives
of the program. Assuming responsibility for your own actions, attendance, and participation are
required both as a student and once you achieve professional status.
Nursing is a constantly changing field, and Davenport University’s nursing programs equip the student with
the ability to change and grow with the profession. Take the opportunities offered you and pursue them.
The nursing profession is no longer a single-dimensional role limited to the hospital. Once you have
received your education, you will be fortunate enough to be able to explore a variety of roles, which can be
filled by a nurse. Just as your schooling requires a lot of independent work and study, so will your practice
at the hospital, clinic, and/or community.
Take advantage of the many opportunities within the nursing classes as well as within the extracurricular
sphere. May you enter nursing with eyes open to the many learning opportunities available to you and may
you leave the program with your eyes focused on ways in which you can give back to the world through
your exceptional care of patients and their families.
The nursing courses provide for classroom, laboratory, and clinical experiences. In the classroom the
concepts of nursing are presented and discussed. These classes are utilized for sharing basic knowledge
that is then applied in the clinical setting. Clinical experiences include a variety of practice settings:
Medical/Surgical, Mental Health, Obstetrics, Pediatrics, Community, and Leadership depending on the
program and level the student is enrolled in. The nursing programs provide practice of basic and advanced
nursing skills. The focus of Davenport University’s nursing programs is the systems/critical thinking,
planning and implementing of nursing care at various levels across the continuum of health care services
for complex patients/families.
You will be required to be familiar with and use the computer for your classes. Your home computer or the
computers in the lab or library may be used for assignments when required. Selected BSN courses may be
offered in a blended-format or online which means that learning takes place in the classroom and/or
through web-based format.
Nursing Associate Chair and full-time faculty serve as the primary advisors for the program. It is your
responsibility to seek them out and inform them of any problems you may be experiencing in the program.
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If you experience any concerns, contact your Nursing Associate Chair or faculty immediately. You should
check with faculty’s office hours and arrange an appointment during that time.
There is a BlackBoard (Bb) web-based communication tool called “Nursing News”, which all students in all
nursing programs will have access to. Nursing News offers a central place where announcements, course
documents, discussions, and questions can be asked in a formal and informal manner. Nursing News is a
forum, which unites all of our Davenport University nursing students no matter which nursing program or
location the nursing student is enrolled at, and it also allows for location specific news, discussion and
announcements. It is the student’s responsibility to log onto the site frequently and locate and read the
information posted by faculty. This is an excellent source of information about classes, jobs, opportunities
to be involved with the community, professional organizations (e.g., National Student Nurse Association),
and other announcements, etc.
This section of the College of Health Professions Student Handbook 2011-2012 is designed to provide the
nursing student with information pertinent to the nursing program. Information incorporated into this
handbook is in addition to that found in the Davenport University Undergraduate Catalog and contains
information that is specific to the requirements for the nursing program, which may not be required of other
majors of study. Nursing has some particular provisions due to the nature of the profession and
requirements of our licensing and accrediting bodies. In addition, while successful graduates will graduate
with a Bachelors of Science in Nursing (PL), graduates do not become registered nurses until successfully
passing the NCLEX-RN exam and pass. The information and regulations contained within this handbook
are designed to ensure your success. Please take some time to become familiar with the content, as the
knowledge gained will contribute to your accomplishment. You will also be required to sign and date the
document at the beginning of the handbook indicating you have read the handbook completely and agree
to follow the rules, regulations, expected behavior, and academic requirements of the nursing programs at
Davenport University.
Best wishes for an exciting and rewarding career in the profession of nursing.
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INTRODUCTION TO NURSING
If you are an entry-level nursing student, you need to be aware that there are different levels of preparation
that you may choose in achieving your goal to become a nurse. There are different levels of academic
preparation in nursing. These programs and their approximate time of completion include:
1. Licensed Practical or Vocational Nurse (LPN, LVN): one year and additional prerequisite
courses
2. Associate Degree Nurse (RN, ADN): two years and additional prerequisite courses
3. Diploma Nurse (RN): three years
4. Baccalaureate Degree Nurse (BSN, RN): four years
5. Graduate level study of Nursing (MSN, RN): two years post BSN
6. Doctorate in Nursing Science (DN Sc) or Doctor of Nursing Practice (DNP):t hree years post
MSN
7. Doctor of Philosophy degree (PhD) in nursing or related degree; three to seven years post MSN
It is important to remember that completion of an entry-level education program does not end one’s
education but marks the continuation of one’s professional learning. All nurses, at whatever level, have an
obligation and responsibility to take advantage of continued educational opportunities through colleges and
universities, their professional organizations, professional journals, place of employment, and their own
experience. Nursing is an ever-growing and ever-changing profession that requires its members to
continue professional growth through formal and informal educational opportunities.
To renew an RN license, the State of Michigan requires the completion of 25 continuing education hours
every two years. One of the continuing education hours MUST be earned in pain management every two
years.
In addition to the continuing education hours, there are numerous areas of potential employment for nurses
where advanced study or degrees are required. Examples of advanced practice include; Nurse
Practitioner, Clinical Nurse Specialist, and Certified Registered Nurse Anesthetist.
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.
DAVENPORT UNIVERSITY PROGRAM PHILOSOPHY
The multifaceted roles of the practical and professional nurse are taught at Davenport University and
include care provision, communication, management, and scope of practice.
Theoretical foundations shape the curricula and guide the nursing education. The Davenport University
Nursing Program is a dynamic system that provides for the educational growth and development of the
nursing student. An adaptation of Fawcett’s metaparadigm is utilized and includes person, environment,
health and nursing.
Person
The concept of person refers to the individual or individuals as part of culture, family, community or
aggregate groups who interact with the nurse in a therapeutic manner.
Environment
The environment is made up of the physical surroundings and the settings in which the person interacts
with society as a whole. This integrates the totality of social, cultural, and religious foundations and
influences. Individuals are affected by their environment, and in turn have the ability to effect the
environment.
Health
The health continuum from birth to death includes physical, mental, cultural, and spiritual elements.
Wellness describes the function of a person at his or her maximum potential.
Nursing
Nursing is a caring profession that is guided by the ANA Code of Ethics and Standards of Practice.*
Nursing is not limited to physical care but incorporates the promotion, protection, and optimization of health.
Nursing practice is guided by research which contributes to the delivery of evidence-based practice.
*ANA Code of Ethics, 2010
4/26/2011
BSN Graduate Student Learning Outcomes
1.
Utilize evidence based practice, critical thinking, cultural awareness, and the nursing process in
collaboration with the interdisciplinary health care team
2.
Engage in comprehensive, verbal and written therapeutic communication skills to interact with
patients, families, and communities.
136
3.
Manage holistic care for patients, families, and communities with complex health needs in a
variety of settings.
4.
Provide care appropriate to the scope of practice and ethical dimension to one’s own actions
according to the ANA Standards of Practice.
*ANA Code of Ethics, 2010
4/26/2011
Davenport University Excellence System
The mission of Davenport University is to “prepare(s) individuals and organizations to excel in the
knowledge-driven environment of the 21st century.” To that end, the Davenport University
Excellence System was created. The Excellence System consists of nine student learning
outcomes that demonstrate professional competencies necessary for graduates to engage in lifelong learning and succeed in their chosen profession.
Excellence System Learning Outcomes
Global & Intercultural Competence
Graduates understand that working and succeeding in an inclusive, international world involves
complex issues present in diverse environments.
Civic & Social Responsibility
Graduates recognize the value of civic and social responsibility to empower themselves to make
informed decisions and participate in the communities in which they live.
Ethical Reasoning & Action
Graduates recognize that integrity is an essential component of accountability and is required in
the evaluation of differing value systems to determine appropriate courses of action.
Critical & Creative Thinking
Graduates develop an appreciation of the importance of context and perspective when identifying
and challenging assumptions, ideas, processes, and experiences.
Analysis and problem solving
Graduates use quantitative and qualitative methods of inquiry to assess and evaluate complex
problems.
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Leadership & Teamwork
Graduates understand how to build, direct and facilitate groups in order to utilize members’ talents to meet
attainable goals.
Information & Technology Proficiency
Graduates identify, access, and manage information and technology resources effectively in interpersonal,
social, and professional settings.
Written Communication
Graduates recognize the potential impact of written documents and effectively adapt the necessary skills to
produce appropriate documents in a variety of interpersonal, social and professional settings.
Professional Communication
Graduates understand and demonstrate professional demeanor, presentation and communication skills in a
variety of interpersonal, social and professional settings.
Care Provision: Utilize evidence-based practice, critical thinking, cultural awareness, and the nursing
process in collaboration with the interdisciplinary health care team.
Level One (Semesters 3&4)
1. Identifies and develops nursing
assessment skills.
2. Provides holistic, culturally
sensitive, safe, and effective
therapeutic nursing interventions in
collaboration with individuals and
families in multiple settings.
3. Identifies the principles of the
teaching learning process to
educate individuals, and peers.
4. Identifies and evaluates patient
outcomes.
5. Identifies and revises the plan of
care based on individual patient
outcomes.
Level Two (Semesters 5&6)
1. Assesses wellness, health needs,
and risks of individuals, families, and
groups.
Level Three (Semesters 7&8)
1. Assesses wellness, health
needs, and risks of individuals,
families, groups, and communities.
2. Provides holistic, culturally
sensitive, safe and effective
therapeutic nursing interventions in
collaboration with individuals,
families, and groups in multiple
settings.
2. Plans and provides holistic,
culturally sensitive, safe and
effective therapeutic nursing
interventions in collaboration with
individuals, families, groups, and
communities in multiple settings.
3. Educates individuals, families,
peers, and groups about wellness,
disease/illness, medical-technical
aspects, symptom management, selfcare management, resource
management, and alternative
methods of healing.
3. Educates individuals, families,
peers, groups, and communities
about wellness, disease/illness,
medical-technical aspects,
symptom management, self-care
management, resource
management, and alternative
methods of healing.
4. Develops skills in evaluating client
outcomes and the effectiveness of
professional nursing practice.
5. Evaluates and revises plan of care
as appropriate in collaboration with
4. Evaluates patient outcomes and
the effectiveness of professional
nursing practice.
5. Revises plan of care as
appropriate in collaboration with
individual, family, group,
138
individual, family, group, and
members of the interdisciplinary
health care team.
6. Identifies research and evidence- 6. Analyzes research and evidencebased information for application to based information for application to
nursing.
nursing.
community and members of the
interdisciplinary health care team.
6. Evaluates research and
evidence-based information for
application to nursing.
Management: Manage holistic care for patients, families, and communities with complex health needs in a
variety of settings.
1. Identifies the leadership and
management role.
1. Understands the leadership and
management roles in guiding
healthcare team.
1. Distinguishes leadership and
management roles in guiding
healthcare team.
4. Identifies the steps and methods
of delegation consistent with the
Michigan Public Health Code Nursing.
4. Compares tasks that could be
delegated to licensed and nonlicensed caregivers in a manner
consistent with the Michigan Public
Health Code - Nursing.
4. Delegates appropriate functions
to licensed and non-licensed
caregivers in a manner consistent
with the Michigan Public Health
Code - Nursing
5. Identifies the role of the
supervisor in healthcare.
5. Understands the methods of
supervision observed in practice.
5. Performs selected supervision
activities related to the actions of
licensed and non-licensed
caregivers.
2. Identifies trends that influence
the cost in health care and methods 2. Compares methods of cost savings 2. Formulates a consumer-oriented
of cost savings in health care.
in health care.
approach in the delivery of costeffective care.
3. Identifies therapeutic goals for
providing quality care in
3. Prioritizes therapeutic goals for
3. Prioritizes therapeutic goals for
collaboration with individuals and
providing quality care in collaboration providing quality care in
families.
with individuals, families, and groups. collaboration with individuals,
families, groups, and communities.
139
Scope of Practice: Provide care appropriate to the scope of practice and ethical dimensions for one’s own
actions according to the ANA Standards of Practice.*
1. Identifies and practices within an
ethical and legal framework and
standards of professional nursing
practice.
2. Defines and describes
accountability and responsibility for
one’s own choices and behaviors
related to nursing care.
3. Identify and examine ethical and
legal issues surrounding health
care dilemmas.
4. Describes and implements client
and organizational confidentiality.
1. Practices within an ethical and
legal framework and standards of
1. Practices within an ethical and
legal framework and standards of
2. Demonstrates accountability and
responsibility for one’s own actions,
clinical judgments, and decisionmaking.
2. Models accountability and
responsibility for one’s own actions,
clinical judgments, and decisionmaking.
3. Compares various models for
ethical and legal decision making
surrounding health care dilemmas.
3. Demonstrates ethical and legal
decision making surrounding health
care dilemmas.
4. Protects client and organizational
confidentiality.
4. Advocates & protects patients
and organizational confidentiality.
Communication: Engage in comprehensive, verbal and written therapeutic communication skills to
interact with patients, families, and communities.
1. Develops and applies therapeutic
communication skills in interactions
with individuals and families.
1. Applies therapeutic communication
skills in interactions with individuals,
families, and groups.
2. Communicates effectively with
individuals, peers, and members of
the interdisciplinary health care
team.
individuals, peers, families, groups,
and members of the interdisciplinary
health care team.
3. Develops skills in college-level
writing and verbal.
3. Increases in the consistent use of
appropriate college-level writing and
verbal skills consistent with published
expectations and standards.
Level Four (Semesters 7&8)
1. Incorporates therapeutic
communication skills in interactions
with individuals, families, groups,
and communities.
individuals, peers, families, groups,
communities, and members of the
interdisciplinary health care team.
3. Demonstrates appropriate
college-level writing and verbal
skills consistent with published
expectations and standards.
140
4. Identifies and uses technology
for obtaining and presenting
information.
4. Develops skills in the use of
technology for seeking, sorting,
selecting, and presenting relevant
information.
4. Utilizes technology for seeking,
sorting, selecting, and presenting
relevant information.
BSN-PL - NURSING PROGRAM
PROGRAM PURPOSE
The purpose of the Bachelor of Science in Nursing (BSN) Pre-Licensure degree at Davenport University is
to prepare the professional nurse to advance the nursing profession through the use of critical thinking,
advanced assessment skills, communication, collaborating practices, applied research, self-directed
learning, leadership and professional development. The graduate will be eligible to apply for the National
Council Licensing Examination (NCLEX-RN) for the Registered Nurse.
PROGRAM OUTCOMES
The purpose of the bachelor’s of science in nursing (BSN) program is to prepare the graduates for an entry
level position in the nursing profession through the use of critical thinking, advanced assessment skills,
communication, collaborating practices, applied research, leadership, self-directed learning, and
professional development.
The Bachelor of Science in Nursing program outcomes and program objectives reflect the American
Nurses Association (ANA, 2001) Code of Ethics for Nurses with Interpretive Statements and the ANA 2004
Nursing: Scope and Standards of Practice and those proscribed by the university.
Relative to the ANA standards, the outcomes of the baccalaureate nursing program are to:
•
Prepare the graduate to function in an entry level role as a registered professional nurse;
•
Prepare the graduate nurse to assess, diagnose, design, implement, and evaluate outcomes
nursing care for patients with complex unpredictable outcomes and their relating persons
throughout the continuum of care in a variety of settings
•
Prepare the graduate nurse to act upon, respond, and lead the organization of resources to
intervene in critical incidents including patient safety through the application of critical thinking,
utilization of research, refined communication skills, collaboration, cultural sensitivity, and
compassion;
141
•
Prepare the graduate nurse with advanced assessment skills, leadership and management
foundations, systems thinking, and global awareness of current issues in nursing and in the
health care industry;
•
Prepare the graduate nurse to be an active participant in ethical decision-making in a variety of
health care settings across the continuum of care; and,
•
Instill in the graduate nurse the importance of pursuing continued attainment of knowledge and
competency that reflect current nursing practice through a graduate degree or other advanced
education in nursing.
Relative to Davenport University’s philosophy and mission the following program outcomes will be achieved
by the BSN nurse graduate from Davenport University:
•
Demonstrate the competency and the skills identified in the Davenport University Excellence
System (DUES), which includes Dynamic Leadership (DL), Universal Communication (UC), and
Professional Excellence (PE);
•
Design and direct care ethically and legally for clients and families of all ethnic origins in
collaboration with an interdisciplinary health care team (DL);
•
Utilize comprehensive, therapeutic communication skills to interact with clients, related persons,
health care providers, and communities (UC &DL);
•
Organize comprehensive aspects of care for a large number of clients, groups, and related persons
with complex and unpredictable health needs in institutions, homes, communities, clinics, and
private practices (DL);
•
Assess and respond to clients’ and related persons’, groups, and community’s needs for
information, formulate teaching plans, and evaluated effectiveness of plan (UC);
•
Implement the nursing process through the use of evidence-based practice (PE);
•
Advance the profession through the use of evidence-based practice and the conduct of applied
research (PE); and,
•
Demonstrate the legal and ethical accountability for one’s own actions in profession practice (PE).

System, which includes Dynamic Leadership (DL), Universal Communication (UC), and
Professional Excellence (PE) through the outcomes of the program.
142

Direct care ethically and legally for clients and families of all ethnic origins in collaboration with an
interdisciplinary health care team. (DL)

Utilize comprehensive, therapeutic communication skills to interact with clients, families, groups,
and health care providers. (UC & DL)

Organize comprehensive aspects of care for large numbers of clients, groups, and families with
complex health needs in homes, communities, agencies, clinics, and private practices. (DL)

Assess clients’ and families’ needs for information, formulate teaching plans, and evaluate
effectiveness of plan through changed health behaviors. (UC)

Advance the profession through statistical research. (PE)

Demonstrate a personal commitment to the profession by assessing legal and ethical
accountability for one’s own actions. (PE)

Validate competency by successful completion of the NCLEX-RN. (DL, UC, PE)
143
BSN-RN Completion - NURSING PROGRAM
PROGRAM PURPOSE
The Bachelor of Science in Nursing program at Davenport University is approved by the Michigan Board of
Nursing and nationally accredited by the National League for Nursing Accrediting Commission, Inc. The
purpose of the baccalaureate program is to prepare the professional nurse to advance the nursing
profession through the use of critical thinking, advance assessment skills, communication, collaborating
practices, statistical research, self-directed learning and professional development.
PROGRAM OUTCOMES

System, which includes Dynamic Leadership (DL), Universal Communication (UC), and
Professional Excellence (PE) through the outcomes of the program.

Direct care ethically and legally for clients and families of all ethnic origins in collaboration with an
interdisciplinary health care team. (DL)

Utilize comprehensive, therapeutic communication skills to interact with clients, families, groups
and health care providers. (UC & DL)

Organize comprehensive aspects of care for a large number of clients, groups, and families with
complex health needs in homes, communities, agencies, clinics, and private practices. (DL)

Assess client’s and families needs for information, formulate teaching plans and evaluate
effectiveness of plan through changes health behaviors. (UC)

Advance the profession through statistical research. (PE)

Demonstrate a personal commitment to the profession by assessing legal and ethical
accountability for one’s own actions. (PE)
144
Practical Diploma - NURSING PROGRAM
PROGRAM PURPOSE
The practical nurse program at Davenport University is approved by the Michigan Board of Nursing, and
nationally accredited by the National League for Nursing Accrediting Commission, Inc. The practical nurse
program provides nursing education to prepare the graduate at the Diploma level with the skills and
knowledge necessary to function in the role of the Licensed Practical Nurse. Graduates are prepared to
succeed in employment in long-term care and structured health care settings and managed care
environments while delivering care to a client with non-complex health care needs. The graduate will be
eligible to apply for the National Council Licensing Examination (NCLEX-PN) for the Practical Nurse.
PROGRAM OUTCOMES








Demonstrate the competency of the skills of the Davenport University Excellence System, which
includes Dynamic Leadership (DL), Universal Communication (UC), and Professional Excellence
(PE) through the outcomes of the program.
Provide direct care, based on the nursing process for clients with defined nursing diagnoses, within
a variety of settings, and who have non-complex health care needs. (PE)
Utilize therapeutic communication skills when interacting with clients, families, and other health
care members. (UC)
Organize comprehensive aspects of care for large numbers of clients with non-complex health care
needs in a variety of settings. (DL)
Communicate client’s needs for information to the Registered Nurse. (PE) (UC)
Demonstrate responsibility and accountability to the profession of practical nursing by using
nursing research. (DL)
Demonstrate a personal, legal and ethical practice, by adhering to the standards of practical
nursing. (PE)
Validate competency by successful completion of the NCLEX-PN. (DL, UC, PE)
145
FACULTY RIGHTS
The faculty at Davenport University has the right to maintain a high standard of ethical nursing practice.
They have the right to suspend, place on probation, or dismiss a student nurse from the class, clinical,
and/or program, who exhibits unsafe practice, unethical behavior, dishonesty, student misconduct,
academic failure as defined by program criteria, or perform below the standard of patient care in the clinical
practice area.
The faculty has the right for input and participation in policy development dealing with student concerns
and/or the academic program.
STUDENT RIGHTS
Nursing students have a right to quality education, review of formative evaluation and due process.
Specifically, a student has a right to the following when pursued in accordance with the College of Health
Professions and University Policies and Procedures:
1. A fair academic and clinical evaluations of their performance.
2. Confidentiality of information concerning grades and performance.
3. Participation in course and faculty evaluations.
4. Facilitation of awareness of self as an individual with varying physical, emotional, and developmental
needs. The student will seek assistance or accommodation as appropriate or needed.
5. An education program approved by the State Board of Nursing and clinical instruction in an institution
accredited by the Joint Commission for Accreditation of Health Care Organizations, Centers for Medicare
and Medicaid Services, or other relevant accrediting bodies.
6. Appeal an academic decision including a grade or dismissal from the nursing program (see the
Undergraduate Catalog.)
7. File a complaint against the program with the Michigan Board of Nursing or the Higher Learning
Commission.
146
PROGRAM REQUIREMENTS
The nursing faculty at Davenport University believes that you are a responsible, motivated adult.
Therefore, the student has the responsibility to be an active participant in the learning process. By
accepting the responsibility for her/his own learning, the student will become independent, self-evaluative,
and self-directing. The following program requirements are mandatory and taken into consideration on
evaluations, suspension, and dismissals.
I. Personal Appearance Requirements
A. Dress Code: A neat, clean, odor free, and scent free professional appearance in the classroom,
skills lab, and clinical area is of utmost importance. Instructors will enforce this standard dress
code. Students not appropriately dressed will be required to leave the classroom, lab or clinical
area. The purpose of a standard dress code is:
1. To limit the transfer of microorganisms from student to patients and vice versa
2. To provide for safety and limit injury
3. To identify the wearer as a Davenport University nursing student
4. To appear as a professional health care provider
B. Student Uniform and Name Pin: When in complete uniform, the Davenport University nursing
student should have; black and red scrubs for females and black scrubs for males with pictured
identification name pin, white shoes, white hose or socks (as designated below), non-revealing
undergarments, a watch with a second hand, a stethoscope, and goggles. A white lab jacket with
DU logo is required for students and must be worn in the lab. Picture ID is required in all clinical
facilities. If lost, the student will be required to replace the picture ID at their own cost. Students
may not report to clinical practice without a name pin.
C. Student Lab Uniform: Students are required to wear their white lab coat with the DU logo and
picture ID while in the nursing lab and in all clinical settings where a lab coat is required by the
clinical instructor and/or clinical facility.
D. Shoes, Hose, or Socks, and Laces: Basically all white leather or vinyl shoes. Shoes and laces are
to be kept clean. Clogs or other unusual designs are not acceptable. Hosiery must be in good
repair. White nylons or all white cotton socks are acceptable when wearing pants.
E. Hair and Beards: For both male and female students’ hair must be clean, well groomed, and neat.
Hair must be fastened to prevent falling in front of shoulders and face. Hair must not hang below
collar level. Males are expected to keep facial hair clean and neatly trimmed.
F. Cosmetics and Fingernails: Cosmetics should be worn in moderation. Fingernails are to be clean
and fingertip length. Artificial nails are not allowed. Nail polish may not be worn. Perfume and
after shave are forbidden.
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G. Jewelry: Jewelry should be kept to a minimum. Most jewelry harbor micro-organisms (specifically
rings with large stones) and are inappropriate in the clinical area. It may be necessary to remove
all jewelry for specific patient care. Small post-style earring may be worn per ear. No additional
adornments of jewelry (internally or externally) are allowed. Visible body piercing jewelry is not
allowed in the clinical area. (This policy includes tongue studs, eyebrow, lip and nasal studs).
H. Tattoos: Must not be visible (must be covered) while in the clinical setting.
I.
Gum and tobacco chewing: This is not allowed in clinical or laboratory practice or during
presentations.
J. Profane language: Cursing is unprofessional, unacceptable and disrespectful on campus and in
the clinical setting. Profane language will be addressed on classroom and clinical evaluations. A
student may be removed from a clinical or classroom experience should language become
offensive or a problem on a continuing basis.
K. Smoking: DU is a smoke-free campus. Smoking is unhealthy and is an offensive habit. When in
clinical affiliation, students will conform to the agency policy. Consideration should be given to
patient’s well-being regarding smoke odors on uniform or breath.
L. Drug-Free Status: The Drug-Free Schools and Communities Act Amendments of 1989, require DU
to enforce and inform students of standards of conduct which clearly prohibit the unlawful
possession, use or distribution of drugs and alcohol by students on DU property or during any DU
sponsored clinical activities. Additionally, DU as an institution will impose sanctions on students
that are consistent with local, State and Federal laws which may include dismissal from DU.
Nursing as a profession maintains a standard of practice which involves integrity with regard to the
administration of medications to patients entrusted to your care. Substance abuse can often occur in a
profession which involves the use of narcotics and other drugs that are often abused. Therefore, it is
imperative that caregivers not have a substance abuse problem.
It is the policy of the nursing program at Davenport University, according to written agreement with the
agencies providing the clinical nursing experiences needed for nursing programs that students are routinely
tested prior to beginning the program. Random testing could also occur at any time during the program if
suspicion of alcohol or drug use is evident. Should a student not comply with a request for random testing
when a suspicion of drug or alcohol occurs, the student may be expelled from the nursing program. It is the
responsibility of Davenport University to send students to patient care facilities drug and alcohol free.
If indicated, the administrator of the nursing program at your campus will give you the form for a drug
screen and assign a date to have this completed and returned to the nursing department.
You will be required to complete the drug screen by the date and time indicated on the form.
Noncompliance of this requirement will be grounds for dismissal from the program. The cost of the drug
screen will be the responsibility of the student. Positive findings on the drug screen will result in
immediate suspension from the clinical setting unless there is a documented medical reason for
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taking a specific drug and the drug is of a nature that it does not affect the ability of the nursing
student to care for the patient in a safe manner. Disciplinary action for a positive result will be
determined on a case by case basis and could result in dismissal from the nursing program.
For students that hold a current license as a LPN or RN, the nursing division is required, by law, to report
any suspicion of substance abuse to the Health Professionals Recovery Program (HPRP). Students who
may have a substance abuse problem are strongly encouraged to self-report.
II. Health Requirements
It is the student's responsibility to give current health records to the University nursing office. The student is
expected to maintain a satisfactory level of mental and physical health in order to provide a safe and
competent level of functioning. It is the student’s responsibility to inform the University of any assistivedevice required to meet the objectives of the nursing program so that reasonable accommodation and/or
counseling can be provided to succeed in the nursing program or to re-consider nursing as a career.
A. Health Assessment and Personal Record File
1. Students are expected to maintain a “Compliance File” and present the file to the clinical
instructor at the beginning of each rotation. If the file is not with the student and complete
the first day of clinical, the student will be dismissed from clinical and not allowed to
continue until the file is complete. Missing clinical could result from dismissal from the
nursing program as clinical hours could be affected.
2. File to include:
i.
j.
k.
l.
m.
n.
o.
p.
Statement of Fitness Health Appraisal Form
Immunization Record
Record of annual TB test
Record of Hepatitis Vaccine or waiver.
Annual flu injection
CPR card (Health Providers 2-year card)
OSHA certification
Documentation of completing site-specific OSHA requirements on Search and
Find
q. Results of a copy of criminal background check
r. Copy of health insurance card
s. Copy of current state or other government photo identification (e.g., driver’s
license)
3. Copy of the file is to be maintained in the University Nursing Office at the location level.
4. A Statement of Fitness Health Appraisal Form must be obtained at the student's expense
and completed by a health care provider, who is a licensed physician, licensed Nurse
Practitioner or licensed Physician Assistant. The assessment must be current within 3
months prior to beginning the first clinical course. The Davenport University form is the only
acceptable form. The Statement of Fitness form is to be completed and updated on a yearly
basis all the while the student is in the nursing program at Davenport University.
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RN-BSN completion students will not need a full health assessment/ appraisal, but a statement from care
provider they are fit to participate in clinical.
The following will be the BSN-RN students’ responsibility to submit prior to starting clinical instruction.
•
•
•
•
Active and Unencumbered license
Criminal Background Check completed
Statement of Health
Up to date immunizations record including:
o Record of Annual TB
o MMR
o Record or Document of Hepatitis
o CPR Card
5. Immunizations: Nurses and nursing students are at risk for increased exposure to certain
preventable infectious diseases and other health hazards. It is important for nurses to be
immunized properly for protection against these diseases and for prevention of their spread
among clients in the hospitals and clinics. In addition, nurses must rigidly adhere to special
precautions in order to minimize risks. All nursing students must provide proof of immunity
for required immunizations. Students should discuss their immunization status and the
advisability of receiving these immunizations with their health care provider. Titers are
acceptable.
Immunization Requirements for All College of Health Professions Students
The Center for Disease Control and Prevention (CDC) recommends that all healthcare providers (HCP)
including students be immune to Hepatitis B, measles, mumps, rubella, and varicella, regardless of degree
of risk for exposure to patients. Influenza and tetanus vaccination is also recommended to prevent disease
transmission. Certain clinical sites may require the student have a specific immunization, such as an
influenza injection, prior to the beginning of the clinical rotation. Students must comply with a clinical
institution’s request for such an injection unless there is a documented reason the student could not
participate, such as a documented egg allergy. All vaccines will be administered according to
manufacturer’s package insert.
Policy Content: The Vaccines and TB screening/skin testing listed in detail below are required in order for
the student to participate in any clinical and practicum experience. All nursing students are required to
present documentation of current immunizations/TB screening prior to participating in clinical experience or
deadline for practicum paperwork submission.
When documentation is not provided, the student at their own expense will complete vaccinations and TB
skin testing. If a medical contraindication(s) exist for not receiving vaccination, the student will provide
appropriate documentation for the contradiction(s). Rubeola (Measles), Mumps, Rubella, Varicella (Chicken
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Pox), Hepatitis B vaccine blood titers/vaccines will be given/drawn as indicated, Influenza vaccine should
be administered to all COHP students during influenza season as directed by CDC.
A. Measles/ Mumps/ Rubella (MMR): Lab immunity or two doses with the first dose
given at or after 12 months of age and one other dose given at least one month
later may be submitted to fulfill Rubeola (Measles), Mumps, and Rubella
requirements. However, if vaccination of measles was received between 1963-67
(an inactivated vaccine) the vaccine was ineffective and will require re-vaccination.
If documentation shows only one MMR at or after 12 months old, one additional
MMR is required. If MMR occurred prior to 12 months of age, they should have
that dose repeat immunization.
B. Varicella: Lab immunity or 2 vaccinations (Varivax ) given 1-2 months apart.
History of chickenpox is acceptable if disease is verified by medical
documentation. Uncertain or no history of chickenpox requires documentation of
an immune titer or two doses of Varivax.
C. Hepatitis B: Previous Hepatitis B vaccination series with at least three
vaccinations, immunization dates and anti-HBs titer results (proof of immunity).
D. Tdap (Tetanus, diphtheria and acellular pertussis): A one-time dose of Tdap to
replace Td is required by all HCW under age 65.
E. Tuberculosis (TB):
•
•
•
•
The two-step TB skin test is required for the initial testing.
TB screening is required annually.
Chest X-ray is required if symptomatic for TB. New positives are
evaluated by their County Health Department prior to start of
clinical/practicum experience.
If a student is found to have an expired TB skin test, that student will be
removed from the clinical rotation. It is the student’s responsibility to
remain current in their TB skin testing requirements.
F. Influenza - one dose per year as directed by current CDC immunization
requirements.
6. Basic Cardiac Life Support (BLS)--(Health Care Provider Course): BLS instruction may be
offered through Davenport University for all students. Students must have a two year CPR
card. It is the student’s responsibility to update the card while in the nursing program. If the
student presents a CPR card to the clinical instructor, it must an American Heart
Association BLS for healthcare Providers (CPR & AED) program or an American Red Cross
Heart Saver First Aid with CPR and AED skill training. It is the student’s responsibility to
remain current in their BCLS requirements.
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7. OSHA Training:
a. Part I -- An OSHA training seminar is mandatory for all students prior to the beginning of the
program. A certificate will be given each calendar year of the program documenting successful
completion of the seminar and the examination.
b. Part II -- Site specific training (clinical agency) will be documented and verified by the clinical
instructor, and maintained with the student clinical file
c. OSHA Training is not offered for RN-BSN completion students.
8. Health Insurance: It is strongly encouraged that each student has health insurance in case of medical
emergencies or incidents while in a clinical rotation.
9. Incident Report: A student who suspects that he/she may have been exposed to blood and other body
fluids or contaminated materials or other hazardous substances i.e. radiation or chemicals, must
immediately notify his/her clinical instructor or other clinical supervisor as well as immediately notifying the
nursing department at Davenport University, so prompt and appropriate treatment or protective measure
can be instituted. A clinical agency incident report must be completed and submitted to the nursing
department. The cost of treatment is the responsibility of the student or their insurance carrier in nearly all
circumstances of exposure.
10. Standard Precautions: DU will follow Standard Precautions (See Nursing Appendix 1). These may be
applied throughout the program as a standard in any of the agencies the university uses for clinical
experience. Students should be familiar with the specific standards at their assigned clinical sites.
Goggles are required by several agencies and the student is responsible for purchasing their own. Goggles
are a required part of the student uniform depending upon the clinical or laboratory setting and instruction.
11. Clinical Experience Restrictions: Recommendations for clinical experience restrictions are found in the
Nursing Appendix 2. These apply to temporary conditions that a student may experience during the clinical
courses. These recommendations are from the Center for Prevention of Communicable Diseases
(www.cdc.gov) in Atlanta, Georgia.
12. Criminal Background Check: Student’s will be asked to complete a criminal background check. The
policies and procedures and form related to the criminal background check are displayed in the COHP
Appendix A-4. Students with a positive criminal background may not enter into the clinical practicum site
until the matter is resolved. Students who have a positive criminal background may not be able to sit for the
NCLEX-RN state board exam for the Registered Nurse. Admission to and remaining in the nursing
program is contingent upon the applicant having a negative criminal background check.
13. Flu Injection: Flu injections are required for all Nursing students.
14. Fingerprinting is now required by the Michigan Board of Nursing prior to licensure.
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III. Academic Requirements
A. Grading Scale - The following grading scale is for all nursing (NURS) courses:
100-93 = A
82-80 = B-
92-90
= A-
79-0
89-87
= B+
86-83
=B
=F
A nursing student MUST complete ALL nursing courses (NURS prefix courses) with a
minimum grade of B- (80%) or they will not be allowed to progress in the nursing program.
A nursing student must complete all SCIENCE courses with a minimum of Grade of a C+
(77%) as per the Undergraduate Catalog DU grading scale.
A minimum average of 2.70 is required in the nursing major for graduation. Students not
attaining both of these standards will not be allowed to progress to graduation.
B. Attendance
1. Regular attendance and participation in class, lab and clinical is required. The state
dictates minimal contact hour requirements that are rigidly upheld by the university. Some of
that instructional time is used for tests. The university's expectation is that classes will meet for
the entire assigned time.
2. Attendance is required for ALL clinical experiences. The student will be required to
complete the designated number of clinical hours specific to the clinical rotation for successful
completion of the clinical rotation. If an absence occurs, the student may be required to
complete clinical hours at their own expense. This may require the student to pay the clinical
instructor for clinical supervision.
3. Students are expected to be adequately prepared for each class session. It is reasonable to
expect at least two hours of outside study for every hour spent in the classroom. Students are
expected to assist in maintaining a classroom environment that is conducive to learning.
Therefore, free discussion, inquiry, and expression are encouraged. Behavior that interferes
with the instructor’s ability to conduct the class or the ability of students to benefit from that
instruction is not acceptable.
4. A student must notify an Instructor before a scheduled exam if they will be absent. The makeup exam may be different from the one given to the other students. Make up exams may be
given at the discretion of the course instructor (please refer to your course syllabus for
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instructor policies). A 10% grade penalty may be assessed on the exam, depending upon the
reason for the absence and the penalty will be at the discretion of the faculty member.
5. Students who enter a testing situation late will not be allowed to enter the classroom. It is not
fair to other students to have any late student disrupt the testing situation once the exam has
begun. A student who takes an exam at a later date due to lateness may be given an
alternative exam and will be marked down 10% by the instructor for lateness. It is imperative
the student plan ahead and come to exams and all testing situations on time.
6. Students are to come to class on time and are expected to stay for the duration of the
class. Students who come to class late may not be admitted in non testing situations. Students
who must leave class early need to inform the instructor before the class begins and leave in a
manner that is least disruptive to the class. If a student repeatedly misses a class, comes late,
leaves early, or does not return to class after any break, the instructor has the option of not
rounding up a student’s grade (i.e.: 81.6% to a 82%) for final grading. Participation points, if
given, may also be affected.
7. A student sign-in attendance sheet will be required for every class and lab session. If a
scheduled break is a part of the course, the student will again sign in on an attendance sheet.
Students who miss class frequently or do not attend class after a scheduled break may be
penalized by not having their final grade rounded up, if applicable. The instructor also has the
option of not granting full participation points if applicable. The instructor will keep attendance
sheets for record keeping.
8. Exams, quizzes, and late assignments must be completed and submitted directly to the
Instructor before the start of the next scheduled class meeting or a zero will be recorded. No
late assignments will be accepted the week of finals. It is the student’s responsibility to
make arrangements with the instructor to make-up exams. All students must complete the
final assessment for the course, such as the final exam, project, demonstration or presentation
no matter what grade they currently have in a course or else an “incomplete” will be entered as
a grade until the assignment is completed. Additionally students are required to complete any
ATI assessment and retest if indicated in a timely manner (within three weeks of failing the
exam). Students who never complete the final assessment or ATI exams will receive a grade
of F in the course.
C. Instructor class policies
All classes begin promptly at the scheduled time. Any student entering the class after the class has
begun will be subjected to late penalties as outlined in the syllabus. This includes, but not limited to
entering late for exams, handing in late assignments, etc.
2. Cell phones, pagers, and any type of communication device MUST be turned off during class time
unless specified by the instructor for classroom participation. Personal computers may be used
at discretion of instructor.
3. No recording of lectures or presentations without permission of instructor.
1.
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4.
5.
6.
7.
8.
Private conversations are disruptive to the instructor as well as other students; any student that
disrupts class will be dismissed from the class.
All assignments must be submitted at the start of the scheduled class time. Assignments handed in
late may be reduced by 10%, and if not completed within one week, a grade of “zero” will be
assigned.
Tests must be taken on the scheduled day and at the scheduled time as outlined in the course
syllabus. The option to make up a test is at the discretion of the course instructor. If a late test is
approved by the instructor, it MUST be made up prior to the next scheduled class meeting and is
subjected to be downgraded by 10%. Students are responsible for contacting instructor about
missed assignments, tests, or quizzes before the next class.
Late work will not be accepted during the final week of the semester. Any late work turned it at this
time will receive “zero.”
It is an expectation that the textbook reading for the class will be completed prior to class. This will
enhance your learning and you will be able to ask questions and clarify misconceptions along with
participate in the classroom discussion. If a student requires additional assistance, please ask as
soon as difficulty is encountered, so that conference time may be arranged.
Extenuating Circumstances: Exceptions for extenuating circumstances may be reviewed by the
faculty.
Cancellation of Classes: If class is cancelled, you are still responsible for classroom materials
and assignments. You must check Blackboard for announcements, assignments, etc.
C. Progression
1. Progression in the nursing program without interruption is determined academically by the
minimum grade of “B-” (80%) in each nursing (NURS prefix) course.
2. Students may not enter or progress in the Nursing Program unless their tuition and other fees
are paid in full.
3. If a student experiences a documented family emergency, a documented illness, or a call to
military service and the student is in good academic standing, the student may choose to
“Stop Out” of the nursing program and ask for readmittance at a later time. Readmittance to
the nursing program is dependent upon space available and is not guaranteed. Except
for documented call to military service, the student must ask for readmittance within one year
of a “Stop Out.” Only one “Stop Out” will be considered per student during their nursing student
career.
In order to request readmission into the nursing program, the student must write a “Letter of
Intent to Reenter the Nursing Program”, explaining why their life situation has now changed
and their plan for successful completion of the program, and submit it to the Associate Chair of
the nursing programs at the campus you attend at Davenport University. This letter of intent
MUST be received prior to the date application materials to the nursing program for the
upcoming year are due. It is strongly recommended any student sending a “Letter of Intent to
Reenter the Nursing Program” send the letter to the Associate Chair of Nursing using certified
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mail and request a signature when the letter is received and a return receipt. It is the student’s
responsibility to ensure the “Letter of Intent to Reenter the Nursing Program” is received.
4. RN-BSN completion students may voluntarily “Stop Out” at their discretion; however, if no
further NURS classes are taken in a 12-month period of time, the RN-BSN Completion student
will be required to reapply to the completion program.
In order to request readmission into the nursing program, the student must write a “Letter of Intent to
Reenter the Nursing Program”, explaining why the student’s life situation has now changed and the
student’s plan for successful completion of the program, and submit it to the Associate Chair of the nursing
programs at the student’s campus at Davenport University. This letter of intent MUST be received prior to
the date application materials to the nursing program for the upcoming year is due. It is strongly
recommended any student sending a “Letter of Intent to Reenter the Nursing Program” send the letter to
the Associate Chair using certified mail and return receipt requested. It is the student’s responsibility to
ensure the “Letter of Intent to Reenter the Nursing Program” is received.
If a BSN Pre-Licensure student does not achieve a grade of B- (minimum 80%) in any nursing
course the student will not be allowed to progress in the nursing program. This is not
considered a “Stop Out” due to the student’s poor academic performance. Instead this is
considered a “Fail Out”.
If a student fails to receive a C+ (minimum 77%) in any of the required science courses that are a part of
the nursing curriculum, the student must retake that science course over again. Usually the content of the
course is such the student needs it prior to continuing on with their nursing courses and/or to ensure safe
patient care. Thus, the student may not be allowed to progress in the nursing program and will need to
reapply to the nursing program by submitting all application materials on or before the due date application
materials are to be received. Currently that date is the last Friday in January for the year of requested
admission.
E. Major GPA
Students must have a minimum of a 2.7 GPA within the nursing major to be eligible for graduation (See
also DU Undergraduate Catalog).
F. Academic Failure
Students will be dismissed from the nursing program for one or more of the following reasons:
1. Failure to demonstrate consistent progression of academic achievement, as evidenced by:
a.
b.
c.
d.
Failure to maintain an overall GPA of 2.3
Achieve and maintain a grade “B-” (minimum 80%) in all nursing courses
Failure to maintain a “C+” (minimum 77%) in all science courses in the nursing curriculum
Failure to achieve satisfactory clinical performance in all nursing courses.
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1.
Failure to be respectful of instructors, peers, and patients. Students disturbing the learning
environment will be counseled by the instructor. Repeated disruptive behaviors may result in dismissal
from the program. Cell phones, pagers, and personal digital assistants are not permitted in the classroom,
whereas tape recorders can be used with the Instructor’s permission. Personal cell phones and
personal pagers are not permitted in the clinical setting. See also “Student Misconduct” policies in the
DU Undergraduate Catalog.
2.
Failure to adhere to the Academic Integrity Policy: A student who is found to be dishonest in class
will be subject to dismissal, i.e., cheating on exams, plagiarizing written assignments.
3.
Failure to comply with requirements found in Davenport University student handbook concerning
drug and alcohol abuse.
4.
If a student is dismissed from the nursing program, it is the responsibility of the Associate Chair to
provide written documentation and supporting documents as to the reasons for dismissal. This
documentation is to be placed in the student record and the administrator of all of Davenport University’s
nursing programs is to be notified and given a copy of such student record.
G. Plagiarism The COHP adheres to the University’s Academic Dishonesty Policy and the Student Code
of Conduct. Please refer to the Undergraduate Catalog for these policies.
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IV. Clinical Experience Requirements
A. Attendance Policy – As a professional nurse, excessive absenteeism and tardiness may
result in termination of employment in many facilities, therefore, students are expected to
adhere to the attendance policy as written in the student handbook.
1. Students are expected to attend and actively participate in all learning experiences,
classroom, clinical, and web-based activities. Absenteeism and tardiness are not
acceptable and will be taken into consideration on evaluation and dismissals. Attendance in
class is required and attendance in clinical and lab and nursing skills lab is mandatory.
Make up of clinical hours missed for an emergency MAY be considered upon presentation of
documented extenuating circumstances and approval by the Clinical Coordinator and/or
Associate Chair of the nursing programs at Davenport University however missed clinical
hours may need to be made up. It is the student’s responsibility to notify the instructor
immediately in case of an actual emergency. Failure to report could result in failure of clinical.
2. Attendance is required for ALL clinical experiences. The student will be required to,
at minimum, complete the designated number of clinical hours specific to the clinical
rotation for successful completion of the clinical rotation.
3. Absenteeism and tardiness are not acceptable and will be taken into consideration on
evaluation and dismissals. Whether anticipated or not, students are responsible for informing
instructor and clinical unit of absences and/or tardiness. Tardiness is defined as not arriving at
the designated time, whether it is 2 minutes or 20 minutes late. A verbal warning will be given
the first tardy occurrence. A second tardy will result in a written warning and behavioral
contract. Any subsequent tardiness may result in dismissal from the course. The student may
be required to complete clinical hours at their own expense. This may require the
student to pay a fee for the clinical instructor /supervision that was missed. If a student
is absent from a clinical and it is impossible to make up the clinical time lost due to lack
of faculty or institution limitations inherent to the clinical site, the student will fail the
clinical course.
4. Snow Days: If the campus is closed due to bad weather, then clinical practice is cancelled
for that day. However, the clinical day will need to be made up at the convenience of the
Instructor and availability of the facility before the end of the semester if mandated clinical
hours were not met.
5. RN-BSN Completion students work with preceptors in NURS420, NURS421. RN-BSN
completion students are expected to seek and find qualified preceptors (MSNs preferred, BSN
with masters degree also preferred, BSN minimum required). Students are responsible for
documenting time spent in clinical, and maintaining and facilitating open communication with the
preceptor and instructor.
6. BSN-RN Completion students in Community Health Nursing and Manager and Leadership
courses are expected to work with the Associate Chair/Clinical Coordinator to identify qualified
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preceptors (preferably a master’s prepared or BSN with at least 2-3 years experience in the
area of a student’s study). Students must keep a record of clinical hours completed. Verification
of hours will occur.
7. BSN-Completion students involved in one-on-one clinical preceptorship will need to consult
with the class instructor to verify if there is an affiliation contract in place between Davenport
University and the desired facility to complete clinical requirements. If there is no contract, it is
the responsibility of the Clinical Coordinator to seek a contract. BSN-PL students will be placed
by the Clinical Coordinator within the community in which they are enrolled in their BSN
program.
B. Clinical Absences
1. Student absences will be reviewed by the faculty concerning the amount, reason, and
whether proper notification was given to the Agency and Instructor.
2. When absences of scheduled clinical hours occur during a semester, the student may
progress through the disciplinary process up to and including clinical failure. A clinical
failure will result in an inability to progress in the nursing program. Any co requisite
nursing theory course will need to be repeated along with the corresponding failed clinical,
should the student reenter the nursing program at a later date.
C. Clinical Performance Guidelines
1. Prepare for clinical as directed by your instructor. This is for the patient’s protection as
well as your own. See specific clinical requirements in course syllabus for details.
2. On the clinical days, the nursing student is to report to their assigned clinical site on time.
Students are to present themselves to the clinical facility in Davenport University nursing
student uniform as defined under dress code. Students are to submit their personal
folder with required documentation of immunizations, CPR, Criminal Background Check,
etc., prior to the beginning of each clinical experience.
3. Before beginning patient care, you must:
a. Update yourself to current status of patient (report, physician’s order, kardex, and
medication sheets).
b. Introduce yourself to the team leader/supervisor before starting assignment.
Remember that you are a “guest” at clinical sites and are normally asked to comply to
specific rules, regulations, and requests of a specific institution.
4. Students are not to perform any procedure, treatment, medications, or other direct
patient care without the instructor present and supervising unless they are in an
independent type learning situation, such as “Leadership”. In cases like this, their
preceptor must supervise their actions.
159
5. A student may never take verbal orders from a healthcare provider. Phone orders from
the physician may be taken with the instructor or RN listening on an extension, who is
willing to co-sign the orders, and only during 300 or 400 level classes. All BSN-RN
Completion students may legally take a telephone order if permitted by their agency
since they are already licensed registered nurses.
6. Students and faculty must follow all clinical agency policies and procedures.
7. Students will not witness signing of surgical or anesthesia permits, or DNR or any other
legal forms.
8. Students will not participate in witnessing wills, power of attorney, autopsy, or donor
forms.
9. Possession, use, or distribution of alcohol and controlled substances in the clinical area
will result in immediate dismissal without refund or recourse. A suspicion of alcohol or
drug use may require immediate testing. If a student fails to comply with the request to
test, it will be considered a “positive result” and the student will be dismissed and a
failing grade will result.
10. Evaluation of students who are in a clinical setting are performed via weekly written
anecdotal records and one final clinical evaluation.
11. Students must have satisfactorily completed all critical areas as identified on the
final clinical evaluation by an asterisk * (unless the specific student learning
opportunities identified did not exist), to meet the behavioral objectives of the
clinical experience regardless of classroom grade.
D. Student Failure to Meet Clinical Performance Guidelines
1. All students in a course with a clinical practicum will receive a weekly written anecdotal
record of their clinical performance. Any “unsatisfactory” or “improvement needed” clinical
behaviors identified on the anecdotal record, must be corrected before the final evaluation
at the end of the semester in order for the student to meet the course objectives and
succeed in the clinical component of the class. Failure to satisfactorily complete all areas
of the clinical anecdotal criteria will result in course failure.
2. A student who is unprepared to give safe care to a client due to lack of knowledge of
medications, lab results, procedures, or other pathologic information, may be sent off the
unit and would not be allowed to return until the instructor is assured the student is
adequately prepared. This will be counted as an absence and subject to the attendance
policy described in the handbook. Students who demonstrate a lack of clinical
preparedness may be placed on clinical probationary status.
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Examples of unsafe clinical practice: Examples of unsafe clinical practice include but
are not limited to: (a) medication errors, (b) failure to safely adapt nursing skills to actual
patient care according to level of course, (c) failure to demonstrate sound nursing
judgment, incompetence, or failure to handle assignment according to level of course, and
(d) failure to act prudently and respectfully in the clinical sites with clients, families,
healthcare staff or faculty. Disciplinary action may result in dismissal from the program.
Please see Student Code in the Davenport University Undergraduate Catalog.
3. Students must adhere within the ethical code as defined by the American Association
Code of Ethics practice (See 4). Failure to practice within ethical guidelines may result in
disciplinary action including dismissal from the nursing program.
4. All students must adhere to legal practice of nursing as found in the Michigan Public
Health Code (See Nursing Appendix 5). Students are held accountable to the level of a
practicing licensed practical nurse or registered nurse for those skills already taught.
Failure to follow legal scope of practice guidelines will result in immediate dismissal from
the nursing program.
5. Students are required to keep patient information confidential. This is both a Michigan
State law and a Federal statue. Failure of patient confidentiality will result in dismissal
from the nursing program. Students who reproduce any part of a patient record with
identifiable private patient information will be dismissed from the program. Students must
practice within the federally mandated Health Insurance Portability and
Accountability Act (HIPAA).
6. The Davenport University nursing program prepares students to practice within the Scope
of Practice as defined by the American Nurses Association (ANA) (See Nursing Appendix
5) and the Standards of Nursing Practice (See Nursing Appendix 6). Failure to progress
toward mastery of the standards and scope of practice may result in disciplinary action
including dismissal from the nursing program.
E. Disciplinary Action
1. A written warning along with a plan for improvement is recorded on the student’s anecdotal
record indicating the student has failed to meet clinical performance expectations. (See
above Section D.)
2. If the student fails to improve clinical performance as indicated on the improvement plan,
the instructor will then place the student on clinical probation.
3. The instructor will inform the Clinical Coordinator/Associate Chair of the student’s
probationary status. If the student requests an appointment with the Clinical
Coordinator/Associate Chair. The instructor is invited to attend the meeting.
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4. The probationary period will continue for a minimum of 1 clinical week and no longer than
3 clinical weeks. During this time, the student’s progress towards improved clinical
performance will be monitored and documented on the weekly anecdotal record.
5. At the end of the clinical probationary period, the student’s progress will be reviewed by
the nursing instructor and Associate Chair. The student will either:
a. Be removed from probation as a result of adequate progress.
b. Be retained on probation as a result of inadequate progress.
c. Receive an unsatisfactory clinical evaluation resulting in clinical failure.
d. Probation and/or warnings may continue for courses offered concurrently within
the same semester, if warranted in a clinical rotation.
F. Disciplinary Action for Students With A Preceptor
1. Students in the BSN-RN Completion Nursing Program online program work
independently with a preceptor. The preceptor does not formally participate in grading
the student’s performance. Preceptors will verify the students time in clinical and overall
performance in meeting clinical criteria. Students in the BSN-PL and the Practical Nursing
Programs will work with both the clinical coordinator and preceptor.
2. The clinical preceptor will provide ongoing assessment and evaluation of student clinical
progress. This will be documented on the BSN-RN Completion, BSN-PL, or Practical
Nursing clinical performance evaluation tool.
3. Failure of a nursing course would be the result of a student failing to meet the course
learning outcomes.
4. Students found falsifying records of clinical hours may be subject to failure of the course.
G. Repeating Nursing Courses
1. In the event of any NURS course failure, the student will be unable to progress in the program.
Readmission to the nursing program has been outlined in preceding pages under
“Progression” and the method for readmission is dependent upon whether the student has
“Stopped Out” for personal reasons or “Failed Out” due to academic failure.
If granted readmission, no single nursing course (NURS) in the nursing program can ever be repeated
more than once throughout the entire nursing curriculum. A second failure will result in immediate dismissal
from the nursing program with no opportunity to reapply. A failing grade in any course will impact a
students’ GPA.
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2. Repeating of nursing courses is dependent on available space and readmission. The student must
follow the instructions for writing a letter requesting admission if the student has “Stopped Out.”
3. If a student withdraws from a course or clinical it is his/her responsibility to meet with the Associate
Chair and the Nursing Advisor to complete the withdrawal process. Failure to withdraw from a
course/clinical by the official withdrawal date will result in a failing grade for the course/clinical
and be subject to the Repeating Major Course policy statement above. Again, there is no
guarantee the student will be readmitted to the nursing program due to its competitive nature.
If a student receives a failing grade in the clinical component of a NURS course, the students also receives
a failing grade for the theory co-requisite course. No student is able to progress in the nursing program of
study unless the theory AND its counterpart clinical grade are both passed at the same time. Failure in
clinical will result in corresponding failure in theory. Failure in theory will also result in a failure of the
corresponding clinical experience. Both the theory and the clinical would both need to be repeated if the
student were readmitted at a later date.
PASS (Promoting All Student Success)
ATI Policy
What is ATI?
ATI stands for Assessment Technologies Institute, and ATI offers an Assessment-Driven Review
(ADR) program designed to assist students in mastering nursing content with the goal of success on
the nursing licensure examination.
At Davenport University we use ATI as a comprehensive program throughout the nursing courses.
Used as a comprehensive program, ATI tools can help students study more efficiently, as well as
increase confidence and familiarity with content. Student test results also give important program
feedback to nursing faculty and leaders.
Is it a book?
The ATI program contains books and online resources including online practice and proctored testing
over the major content areas in nursing. It is also a program that test indicators of academic success in
nursing skill, tests critical thinking, and tests the students comprehensively on a test that is like your
NCLEX state board exam.
What does your involvement in ATI entail?
During orientation to the nursing program, you will be required to take an ATI critical thinking test. This
test is a baseline measurement of your critical thinking ability, a skill essential in the profession of
nursing. You will also take a similar test near graduation to see how you have grown since entering the
program.
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At the beginning of each semester that ATI is given, you will be provided materials that you can use as
resources to help you study throughout the course. You will also be provided “online practice” codes
that you will use to test yourself, which are a part of the course grade. Near the end of all nursing
courses, you are required to take an ATI course specific online proctored test, on campus. These tests
may be scheduled for a time outside class time. ATI tests will tell you how you compared to your peers,
as well as other nursing students around the country in specific nursing content area. This is also part
of your course grade. You will be required to remediate in missed content areas. You will also be
required to take another form of the test if you do not achieve proficiency level 2. The number of ATI
tests per semester will vary; you may be required to take several ATI tests in a semester depending on
the content areas studied.
During your last semester of study you will be required to take the Comprehensive Predictor
Examination. This exam reflects the most current NCLEX questions and determines how ready you are
to take the NCLEX State Board Exam. It reports how likely it is that you will pass NCLEX based on your
score. The Comprehensive test report provides detailed information of your strong and weak areas of
nursing knowledge. We suggest that you use this information as a tool to focus your preparation for
taking the NCLEX exam.
How the ATI Test Counts in the Course Grade
•
Students who fail the ATI on both attempts but complete remediation and show proof of practice
exams will still be able to gain some portion of the ATI points. Instructors will hand out a breakdown
of how points are allocated at the beginning of each course.
ATI tests, such as the Critical Thinking Test are required.
What is a Proficiency Level?
● Expert nursing professors from around the USA have agreed upon the ATI scores on each Content
Mastery Test that identifies different levels of proficiency. Since these exams are fairly difficult, the
use of a pure percent score would not be fair in our grading scale. We use the proficiency level as
a way to assign points for your performance on an ATI test. There are different proficiency levels
and below is a description of what proficiency level performance refers to.
○ Proficiency Level 3- Indicates a student is likely to exceed NCLEX expectations in this
content area
○ Proficiency Level 2- Indicates a student is fairly certain to meet NCLEX standards in this
content area
○ Proficiency Level 1- Indicates a student is likely to just meet NCLEX standards in this
content area
○ Below Proficiency Level 1- Indicates a student needs to thoroughly review this content
area
The proficiency of level required on all Content Mastery Series proctored exams is Proficiency
Level 2 indicating a student is fairly certain to meet NCLEX standards in the content area.
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The Comprehensive Predictor Exam is taken in the final semester of study. It is not graded
according to proficiency level but instead assists you in determining readiness for passing the
NCLEX .This test predicts the probability of passing the NCLEX licensure exam. The proficiency
level used for the Comprehensive Predictor Exam is 90%. If you are unable to achieve a 90%
score on this exam, you will retake it, and all Student Nurses are required to remediate.
● Virtual ATI NICLEX will be offered ( an existing ATI user package) after completing the
Comprehensive Predictor. Virtual ATI is a personalized NCLEX review plan designed to help
students prepare for taking the NCLEX exam to improve the probability of success on the NCLEX
exam.
●
What is Remediation?
Remediation means going back over the areas of study that you did not get correct. It will help clarify topics
that have not been mastered. Each ATI exam result will show a printout list of the topics you need to
review. You should print these results and use them to study. Regardless of level of proficiency on any
proctored exam, students will review test printouts and complete remediation to ensure an understanding of
all content covered. Points will be awarded for remediation activities at all proficiency levels in all courses.
The ATI exams are another resource that can assist you in reaching your goal of becoming a nurse.
Familiarity and comfort with computerized testing throughout your nursing courses will place you in an
excellent position to be successful on the NCLEX exam.
After reading this ATI Policy statement, please place your initials in the following box, and then sign and
date it. This means that you have read and understand the davenport University ATI Implementation Policy
for testing, remediation and program evaluation.
VI. Clinical Agencies
A. Agency Policies
1. Students and faculty must conform to the policies of the affiliating Agency. The Agency
has the right to request the student or the clinical instructor to be removed if (s)/he is not
conforming to Agency policy. The agency is to inform the Clinical Coordinator/Associate
Chair if a need exists to remove a student or an Instructor from the clinical facility.
2. Students are responsible for their own medical expenses should emergency treatment be
required in the Clinical Agency. An incident report must be filed at the Agency and the
clinical instructor notified of the incident and an anecdotal note placed in the student’s
clinical record.
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3. Students may not use personal beepers, pages or personal cell phones while in the clinical
setting. Students are expected to give the phone numbers of the school and the clinical
site to their families for emergency situations only.
4. Use of personal cellular phones in the clinical setting may result in immediate dismissal
from the clinical site and possibly the nursing program.
5. Clinical sites are often difficult to obtain and students are may be required to travel, up to
90 minutes, in order to experience a specific nursing specialty at a facility which can
accept nursing students. It is the students’ responsibility to arrange travel to and from the
clinical site.
6. Students will be randomly assigned to a clinical site without consideration of
demographics or personal preference. It is the intention of the nursing program to
ensure students experience clinical coursework with a variety of student peers so their
learning will be enhanced. Thus, if a student has a documented life circumstance that
makes attending a clinical at a specific facility a true hardship, they are to notify the
clinical/lab coordinator no less than four weeks prior to the commencement of the
clinical experience. The notification MUST be in writing and detail exactly why the
student is requesting not to be placed at a particular clinical site. Please note that all
requests for not attending a specific clinical will not be seen as having validity. For
example, students requesting a specific clinical site because the student wishes to always
carpool with the same group of students would limit the richness of the student’s clinical
learning experiences and is not deemed an appropriate reason not to place any student in
a particular clinical site.
7. Clinical site assignment may need to be changed after assigned dependent upon the
facility, time assigned, and faculty availability. Nursing leadership will do everything
possible to prevent such changes once they are confirmed with the student, however,
because we are “guests” of a given facility, alterations may need to be made, which could
impact a students’ schedule.
B. Confidentiality
1. Students must maintain confidentiality of client information and always comply with the
mandates of HIPAA. (See Nursing Appendix)
2. Care plans and assessments prepared by students as part of clinical assignments must
refer to clients by one initial. Example: Mr. B, T. H., etc.
C. Employment
1. Employment may be available to nursing students in the affiliating Agencies.
2. Students are discouraged from making employment commitments until they know how
much time they have to commit to outside employment. Commitment to their studies must
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come before employment commitments. Employment more than 16 hours a week for a fulltime student will not be conducive to success in the nursing program. All students must
recognize that attending nursing school is a full time job.
While Davenport University strives to serve the nontraditional learner in a manner that makes learning
convenient, it is often impossible to program a nursing student into classes which offer much flexibility in
scheduling. This makes it difficult for a nursing student to plan ahead and can make it challenging for the
student to hold outside employment. BSN Pre-Licensure students and Diploma of Practical Nursing
students normally will move through the nursing program in a cohort style fashion.
The exception for outside employment is the RN-BSN completion student who can move through the BSN
completion program at a part time pace.
3. If the student does assume a work assignment at one of the affiliating Agencies, the
student must recognize that (s)he is in a student role, not an employee role, during clinical
experiences at this agency.
4. It is expected that students will represent themselves and the university and at clinical sites
in a positive and professional manner at all times.
VII. General Information
A. Transportation
1. The student is responsible for transportation to and from clinical assignments.
2. Students are responsible for transportation to any field trip location. Students are
encouraged to car pool to save energy and costs when possible, however clinical site
preferences will not be made on the basis of carpooling requests on a continued basis.
3. Agency regulations regarding parking vary and will be part of the orientation at each
clinical facility.
4. Davenport University does not guarantee specific clinical agencies to any student.
Clinical sites will be assigned to give the student the best possible learning experience.
Driving some distance may be required in order to obtain the best clinical learning
environment. It is recommended students have good, reliable transportation. Should a
clinical site be held at a facility that is some distance from the university and the student
desire to seek area lodging before or after the clinical experience, any motel/hotel expense
will be the responsibility of the student.
5. Students will not be guaranteed that they will be placed in their choice of clinical location,
time or Instructor.
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6. Students may be required to receive their training at a clinical site that is approximately 90
minutes from the Grand Rapids location. Students will be expected to report to the clinical
site at the designated hour prepared for beginning the care plan.
Liability Insurance
Liability insurance is insurance against malpractice and covers the specific clinical hours those students are
in the clinical facilities. The cost of this insurance is included in the student’s tuition. Students are
accountable for their own actions or omissions of action based on their level of education.
B. Student Conduct in Clinical Setting
Students are guests in the clinical site and must act accordingly. All policies regarding conduct of
employees at that particular site apply to students as well.
Students may not use copy machines for the purpose of obtaining chart information, unless permission is
gained from the appropriate department managers. Students must attend any orientations required by the
clinical site.
Awards for Academic Excellence and Clinical Performance
A. Outstanding Scholastic Nursing Achievement Award Criteria:
B. The student must have completed the BSN-PL program at Davenport University.
C. The student must achieve a cumulative 3.5 GPA or higher while in the nursing program.
D. A cumulative GPA of 3.5 or higher
E. The student must have had an outstanding attendance record.
F. The student must have demonstrated a positive attitude for Davenport University.
G. The student must have demonstrated an outstanding professional attitude toward faculty, staff and
fellow students.
Outstanding Clinical Performance Nursing Award Criteria:
A. The student must have nursing courses at Davenport University.
B. The student must have achieved a 3.5 GPA or higher while in the nursing program.
C. A cumulative GPA of 3.0 or higher.
D. The student must have attained outstanding clinical evaluations for at least three (3) terms according to
faculty criteria rating scale as follows:
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•
•
•
•
•
•
•
•
•
•
Dedication to the profession
Demonstrates leadership ability
Demonstrates professional commitment
Good attendance record
Maintains a high ethical standard when in the classroom or clinical setting
Motivated
Needs little direction to complete paperwork
Professional activity
Ready for report or procedures
Self-started
E. The student must be a strong student advocate.
F. The student must have demonstrated an affirmative attitude for Davenport University.
Note: It is up to the administrator of the nursing program and the nursing faculty should an award be given
for exceptional academic or clinical performance. Published criteria for such awards does not guarantee
awards will be presented
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NURSING APPENDIX 1
Universal Precautions/Standard Precautions
Standard:
“Universal Precautions” are followed by all Davenport University nursing students and
nurses when contact with blood/body fluids is anticipated.
Rationale:
“Universal Precautions” anticipates that every patient is infectious, and is a barrier- based
system whose primary elements include:
A. Appropriate use of barriers (gloves, masks, goggles) when contact with body fluids is anticipated
B. Appropriate handwashing (see handwashing procedure)
C. Precautions against needlestick
D. Decontamination and handling procedures
E. Proper handling of laboratory specimens
Expected Outcome: Adherence to this standard reduces the risk of transmission of infection.
Criteria:
1) Adherence to this Standard is MANDATORY for all students.
2) Protective equipment for barrier use is provided by DU when in lab setting and by the Agency when in
clinical practice setting:
A. Gloves, sterile and nonsterile
B. Protective eyewear (goggles required for clinical use-purchased through the
Nursing Department)
C. Cover gowns
D. Masks
E. One-way valve masks
3) All students are provided with initial orientation and periodic education regarding Universal
Precautions.
4) Monitoring for compliance to this Standard is accomplished through instructor monitoring.
5) Handwashing occurs as described in the handwashing procedure.
Procedure:
Protective equipment is used appropriately:
A. Latex gloves:
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1. Are worn when a task performed by a student is likely to bring the
student in contact with blood, body fluids (such as urine, feces,
semen vaginal secretions, oral secretions, wound drainage,
gastric contents, sputum, emesis) and mucous membranes or
non-intact skin.
2. Are removed after task completion and discarded in regular trash
containers (NOTE: Hands are washed after gloves are removed).
3. Are changed between each patient contact.
4. Two gloves are mandatory during injections.
B. Masks/goggles:
1. Are worn when there is the risk of splattering into the eyes or face and must
be taken to each clinical assignment.
C. Gowns:
1. Are worn when there is the probability of soiling during procedures.
D. CPR masks:
1. Masks with one-way valves are available for use during emergency
resuscitation.
2. Sharps are handled appropriately in the University lab or the clinical agency.
a. Used needles and IVPB are not cut, clipped, capped, or bent.
b. All sharps are placed in rigid, puncture-resistant containers.
c. Sharps disposal units are placed as close to point-of-use as
possible and appropriate.
d. When full, the disposal unit is sealed and placed in the trash.
3. Spills of blood or other fluids are cleaned/decontaminated:
a. Visible material is removed
b.
Area is decontaminated with an approved germicidal: Matar, Osyl,
bleach (1:10 dilution of 5.25% sodium hypochloride).
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c. In the clinical (agencies), equipment that will be returned to Central
Supply is first washed in the dirty utility room according to Agency
policy.
4. In the clinical agencies, laboratory specimens are handled appropriately:
a. Specimen container, label and biohazard bags are taken to patient’s
room.
b. While wearing gloves, the specimen is collected, container securely
closed (a seal such as paraffin wax may be required), and label
affixed.
c. Gloves are removed and hands are washed.
d. Specimen container is picked up with paper towel and placed into
zip-lock bag without contaminating the outside of the bag.
e. Zip-lock bag is securely closed for transport.
5. All incidents of mucous membrane or parenteral exposure to body fluids
are reported via incident report, as required by each individual Agency.
E. Mask Precautions
1. In addition to Universal Precautions, when the patient has any of the
following conditions:
a. Pulmonary TB - suspected or confirmed
b. Measles, Rubella, Chickenpox
c. Haemophilus influenza meningitis
d. Meningococcal meningitis or pneumonia
e. Positive RSV (respiratory syncytial virus) being treated with
Ribavirin aerosol medication
2. Individual Agencies may require:
a. private room is used (NOTE: Patients with like diagnoses
may share a semi-private room if the physician requests).
b. All personnel who enter a room wear a mask.
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c. Maintenance of mask precautions is documented in the
patient record, each shift.
* Due to possible adverse reactions from Ribavirin aerosol in women or their fetus; pregnant women do not
care for patients receiving Ribavirin aerosol.
For more information, familiarize yourself with the following websites:
http://www.cdc.gov/ncidod/hip/BLOOD/UNIVERSA.HTM
http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=STANDARDS&p_id=10051
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NURSING APPENDIX 2
Recommendations for Clinical Experience Restrictions*
Disease/Problem
Relieve from Direct
Patient Contact
Partial Work
Restrictions
Duration
Until discharge ceases
Conjunctivitis
Yes
or until 24 hours after
hours after antibiotic
is initiated
Diarrhea, acute (with
fever, cramps or bloody
stools, or lasting more
than 24 hours)
Yes
Resolve
Herpes simplex: Genitalia
No
Do not take care of high
risk patients
Until lesions heal
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Herpes simplex: Orofacial No
risk patients
Until lesions heal
Herpes Zoster (Shingles)
No
risk patients
Until lesions dry & crust
Pediculosis
Yes
Until 24 hours after
treatment
Staphylococcus Aureus
(skin lesions)
Yes
Until lesions have
resolved
URI with temp. elevations
above 99.6 (0)
Yes
Do not do patient care
Pregnancy
Special conditions may
be required
Students must sign a
waiver
Until acute symptoms
resolve
Physician’s statement
specifying level of
activity and any other
restrictions will be
requested
For more complete information, see the CDC's Guideline for Infection Control in Hospital Personnel,
particularly Table 2 at the end of the document, available at the following link:
http://wonder.cdc.gov/wonder/prevguid/p0000446/P0000446.asp#Table_2
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NURSING APPENDIX 3
Michigan Right to Know Law
The Michigan Right to Know Law is designed to provide safety information to employers and employees
exposed to hazardous chemicals and other safety concerns of the workplace. Contracted clinical agencies
have provided this information for their employees and our students have access to this information.
For more information regarding the Michigan Right to Know Law, visit the following website, and open the
"MIOSHA" button on the left-hand panel button; there you will find links for workplace safety information of
all kinds:
http://www.michigan.gov/cis
For further assistance or answers to questions, you may also call or visit:
Michigan Department of Labor
Safety Education and Training Division
P.O. Box 30015
Lansing, MI 48909
(517) 322-1809
Michigan Department of Public Health
Division of Occupation Health
P.O. Box 30035
Lansing, MI 48909
(517) 335-8250
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NURSING APPENDIX 4
American Nurses’ Association Code of Ethics for Nurses
1. The nurse, in all professional relationships, practices with compassion and respect for the inherent dignity,
worth, and uniqueness of every individual, unrestricted by considerations of social or economics status,
personal attributes, or the nature of health problems.
2. The nurse’s primary commitment is to the patient, whether an individual, family, group, or community.
3. The nurse promotes, advocates for, and strives to protect the health, safety, and rights of the patient.
4. The nurse is responsible and accountable for individual nursing practice and determines the appropriate
delegation of tasks consistent with the nurse’s obligation to provide optimum patient care.
5. The nurse owes the same duties to self as to others, including the responsibility to preserve integrity and
safety, to maintain competence, and to continue personal and professional growth.
6. The nurse participates in establishing, maintaining, and improving health care environments and conditions
of employment conducive to the provision of quality health care and consistent with the values of the
profession through individual and collective action.
7. The nurse participates in the advancement of the profession through contributions to practice, education,
administration, and knowledge development.
8. The nurse collaborates with other health professionals and the public in promoting community, national,
and international efforts to meet health needs,
9. The profession of nursing, as represented by associations and their members, is responsible for articulating
nursing values, for maintaining the integrity of the profession and its practice, and for shaping social policy.
From: American Nurses’ Association. (2001). Code of ethics for nurses with interpretive statements,
Washington, DC: American Nurses Publishing, American Nurses Foundation/American Nurses Association.
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NURSING APPENDIX 5
Scope of Nursing Practice
There is one scope of clinical nursing practice. The core, or essence, of that practice is the nursing
diagnosis and treatment of human responses to health and to illness. This core of the clinical practice of
nursing is dynamic, and evolves as patterns of human response, amenable to nursing intervention are
identified, nursing diagnoses are formulated and classified, nursing skills and patterns of interventions are
made more explicit, and patient outcomes responsive to nursing intervention are evaluated.
American Nurses Association (1987). The scope of nursing practice (p. 2). Kansas City, MO: Author.
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NURSING APPENDIX 6
American Nurses’ Association Standards of Practice
Standard1. Assessment
The registered nurse collects patient health data.
Standard 2. Diagnosis
The registered nurse analyzes the assessment data in determining a diagnosis.
Standard 3. Outcome Identification
The registered nurse identifies expected outcomes individualized to the patient.
Standard 4. Planning
The registered nurse develops a plan of care that prescribes interventions to attain expected outcomes.
Standard 5. Implementation
The registered nurse implements the interventions identified in the plan of care.
Standard 6. Evaluation
The registered nurse evaluates the patient’s progress toward attainment of outcomes.
Standard 7. Quality of Practice
The registered nurse systematically enhances the quality and effectiveness of nursing practice.
Standard 8. Education
The registered nurse attains knowledge and competency that reflects current nursing practice
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Standard 9. Professional Practice Evaluation
The registered nurse evaluates one’s own nursing practice in relation to professional practice standards
and guidelines, statutes, rules, and regulations.
Standard 10. Collegiality
The registered nurse interacts with and contributes to the professional development of peers and
colleagues.
Standard 11. Collaboration
The registered nurse collaborates with patient, family, and others in the conduct of nursing practice.
Standard 12. Ethics
The registered nurse integrates ethical provisions in all areas of practice.
Standard 13. Research
The registered nurse integrates research findings into practice.
Standard 14. Resource Utilization
The registered nurse considers factors related to safety, effectiveness, cost, and impact on practice in the
planning and delivery of nursing services.
Standard 15. Leadership
The registered nurse provides leadership in the professional practice setting and the profession.
Source: American Nurses Association (2004). Nursing Scope and Standards of Practice. Washington, DC:
Author
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NURSING APPENDIX 7
The following are professional groups that are available to you either as a student (*) or as a graduate of
your respective program.
*1.
National League for Nursing (NLN) – RN
www.nln.org
*2. Michigan League for Nursing (MLN) – RN
http://www.michleaguenursing.org/
*3. American Nurses Association (ANA) – RN
www.nursingworld.org
*4. Michigan Nurses Association (MNA) – RN
http://www.minurses.org/
*5. Michigan Student Nurse Association (MSNA) – RN
http://www.minurses.org/mnsa/links.shtml
*6. National Organization for the Associate Degree Nursing (NOADN) – RN
www.noadn.org
*7.
National Student Nurses' Association
www.nsna.org
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The agency of the State of Michigan for regulation of nursing practice is:
State of Michigan Board of Nursing
www.michigan.gov/cis/0,1607,7-154-10568_ 17671_17682-59003--,00.html
Department of Consumer and Industry Services
Bureau of Health Services
611 W. Ottawa 4th Floor P. O. Box 30018
Lansing, MI 48909
For other links, see:
http://www.minurses.org/links.shtml
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NURSING APPENDIX 8
NLN Standards
A. PROFESSIONAL BEHAVIORS
Indicators
1. Practice within the ethical, legal, and regulatory frameworks of nursing and standards of
2. Report unsafe practices of healthcare providers using appropriate channels of
communication.
3. Demonstrate accountability for nursing care given by self and/or delegated to others.
4. Use standards of nursing practice to perform and evaluate client care.
5. Advocate for client rights.
6. Maintain organizational and client confidentiality.
7. Practice within the parameters of individual knowledge and experience.
8. Describe political processes as they affect agency specific healthcare.
9. Participate as a member of professional organizations.
10. Serve as a positive role model within healthcare settings and the community at large.
11. Recognize the impact of economic, political, social, and demographic forces on the delivery
of healthcare.
12. Participate in lifelong learning.
13. Develop and implement a plan to meet self-learning needs.
14. Delineate and maintain appropriate professional boundaries in the nursing relationship.
B. COMMUNICATION
Indicators
1. Utilize therapeutic communication skills when interacting with clients and significant support
person(s).
183
2. Communicate relevant, accurate, and complete information in a concise and clear manner.
3. Report and document assessments, interventions, and progress toward client outcomes.
4. Protect confidential information.
5. Utilize information technology to support and communicate the planning and provision of client
care.
C. ASSESSMENT
Indicators
1. Assess the interaction patterns of the individual client or significant support person(s).
2. Assess the impact of development, emotional, cultural, religious, and spiritual influences on the
client's health status.
3. Assess the client's health status by completing health history and performing a physical,
cognitive, psychosocial, and functional assessment.
4. Assess client and significant support person(s) for learning, strengths, capabilities, barriers, and
educational needs.
5. Assess the client's response to actual or potential health problems.
6. Assess the client's response to interventions.
7. Assess the client for changes in health status and identified needs.
8. Assess the client's ability to access available community resources.
9. Assess the environment for facts that may impact the client's health status.
10. Assess the strengths, resources, and needs of clients within the context of their community.
D.CLINICAL DECISION MAKING
Indicators
1. Make clinical judgments and management decision to ensure accurate and safe care.
2. Analyze and utilize assessment and reassessment data to plan care.
3. Evaluate the effectiveness of care provided in meeting client outcomes.
184
4. Modify client care as indicated by the evaluation of outcomes.
5. Participate in problem identification and data collection for research, quality continuous
improvement processes to meet client outcomes.
6. Use evidence-based information, collected electronically or through other means to support
clinical decision-making.
E.CARING INTERVENTIONS
Indicators
1. Protect and promote the client's dignity.
2. Identify and honor the emotional, cultural, religious, and spiritual influences on a client's health.
3. Demonstrate caring behavior towards the client, significant support person(s), and other
members of the healthcare team.
4. Provide accurate and safe nursing care in diverse settings.
5. Implement the prescribed care regimen within the legal, ethical, and regulatory framework of
nursing practice.
6. Perform nursing skills competently.
7. Provide a safe physical and psychosocial environment for the client.
8. Assist the client and significant support person(s) to cope with and adapt to stressful events and
changes in health status.
9. Assist the client to achieve optimum comfort and functioning.
10. Prepare the client and significant support person(s) for intervention, treatment modalities, and
self-care.
11. Support the client and significant support person(s) when making healthcare and end-of-life
decisions.
12. Adapt care in consideration of the client's values, customs, culture, and/or habits.
185
F.TEACHING AND LEARNING
Indicators
1. Develop an individualized teaching plan based on assessed needs.
2. Provide the client and significant support person(s) with the information to make choices
regarding health.
3. Teach the client and significant support person(s) the information and skills needed to achieve
desired learning outcomes
4. Evaluate the progress of the client and significant support person(s) toward achievement of
identified learning outcomes
5. Modify the teaching plan based on evaluation of progress toward meeting identified learning
outcomes.
6. Provide assistive personnel with relevant instruction to support achievement of client outcomes.
G.COLLABORATION
Indicators
1. Coordinate the decision making process with the client, significant support person(s), and other
members of the healthcare team.
2. Work cooperatively with others to achieve client and organizational outcomes.
3. Collaborate with the client, significant support person(s), and other members of the healthcare
team to evaluate progress toward achievement of outcomes.
4. Interact creatively and openly with others to solve problems to achieve client goals and
outcomes.
5. Collaborate to bring about fair solutions that balance differing needs, values, and motivations for
the purpose of achieving positive client outcomes.
H.MANAGING CARE
Indicators
1. Prioritize client care.
2. Coordinate the implementation of an individualized plan of care for clients and significant support
186
person(s).
3. Facilitate the continuity of care within and across healthcare settings.
4. Delegate aspects of client care to qualified assistive personnel.
5. Supervise and evaluate the activities of assistive personnel.
6. Adapt the provision of client care to changing healthcare settings and management systems.
7. Assist the client and significant support person(s) to access available resources and services.
8. Implement nursing strategies to provide cost efficient care.
9. Demonstrate competence with current technologies.
187
NURSING APPENDIX 9
STATEMENT REGARDING CRIMINAL HISTORY
See COHP Appendix (A-2, A-4)
188
COLLEGE OF
HEALTH
PROFESSIONS
APPENDIX
189
A-1
Common COHP Abbreviations, Acronyms, and Key Words
Allied Health:
AAMA
AAMT
AHDI
AHIMA
CAAHEP
CAHIIM
CCA
CCS
CCS-P
CMA
CMT
HICM
HIM
HIT
HSA
MA
PPE
Practicum
RHIA
RHIT
RMA
RMT
American Association of Medical Assistants
American Association of Medical Transcriptionists
Association for Healthcare Documentation Integrity
American Health Information Association
Commission on Accreditation of Allied Health Education Programs
Certified Coding Associate (entry-level certification exam of the AHIMA)
Certified Coding Specialist (expert-level certification exam of the AHIMA)
Certified Coding Specialist – Physician-based (expert-level certification exam of the AHIMA)
Certified Medical Assistant (certification exam of the American Association of Medical Assistants)
Certified Medical Transcriptionist
Health Services Administration
Medical Assisting
Professional Practice Experience (AKA Practicum, Internship, Externship, Clinical)
Allied Health Professional Practice Experience (AKA Internship, Externship)
Registered Health Information Administrator
Registered Health Information Technician
Registered Medical Assistant (certification exam of the American Medical Technology Association)
Registered Medical Transcriptionist
Nursing:
BSN
Clinical
HESI
Level I
Level II
Level III
NCLEX
NCLEX-RN
NLNAC
PN
RN
Bachelor of Science in Nursing
Nursing professional practice experience
Health Education Systems Inc. (Nursing admission assessment)
Practical Nursing Diploma Program
Nursing Associate of Applied Science
Nursing Bachelor of Science Program
National Council Licensing Exam (state board licensing exam for nursing)
National Council Licensing Exam for the Registered Nurse
National League for Nursing Accrediting Commission
Practical Nurse
Registered Nurse
DU Miscellaneous
AD
Associate Dean
AAS
Associate of Applied Science (Degree)
ABA
Associate of Business Administration (Degree)
BBA
Bachelor of Business Administration (Degree)
BS
Bachelor of Science (Degree)
CBC
Criminal Background Check
CEA
Career and Education Advisor
CEP
Career and Education Plan
CSC
Career Services Coordinator
DS
Drug Screening
DU
190
DUES
DUO
COHP
Davenport University Excellence System
Davenport University Online
College of Health Professions
191
A-2
Student Disclosure (CBC)
CLINICAL STUDENT DISCLOSURE STATEMENT TO BE RETAINED BY THE EDUCATIONAL INSTITUTION
All students are to complete this form prior to beginning any clinical or professional practice experience.
Student Name: ___________________________________________________Date of Birth: _______________
Training Program: ___________________________________________________________________________
1. I certify that I have not been convicted of a crime or offense that prohibits me from being granted Clinical
privileges in a long-term care setting as required by P.A. 27, 28 and 29 of 2006 within the Applicable time period
prescribed by each crime as detailed in the attached summary from the MDCH.
__________________________________________________________ ____________________________
Signature of Student
Date
2. I certify that I have not been the subject of an order or disposition under the Code of Criminal Procedure dealing
with findings of “not guilty by reason of insanity” for any crime.
___________________________________________________________ ____________________________
Date
3. I certify that I have not been the subject of a state or federal agency substantiated finding of patient or resident
neglect, abuse or misappropriation of property or any activity that caused my nurse aide certification to be
“flagged”.
___________________________________________________________ ____________________________
Date
4. I have listed below all offenses for which I have been convicted, including all terms and conditions of sentencing,
parole and probation and any substantiated finding of patient or resident neglect, abuse or misappropriation of
property.
___________________________________________________________ ____________________________
Date
Conviction/Offense Date of Conviction/Finding/City State Sentence Date of Discharge
I certify that I have reviewed the list of prohibited offenses as defined in P.A. 27, 28 and 29, and that the above list
of my convictions and/or substantiated findings of patient or resident neglect, abuse or misappropriation of property
(if any) is true, correct and complete to the best of my knowledge. I also understand that if the information is not
accurate or complete, my clinical privileges will be withdrawn immediately. I understand that the facility or
educational program denying my privileges based on information retained through a background check is provided
immunity from any action brought by a Student due to the decision to remove clinical privileges.
____________________________________________________________ ____________________________
Date
Davenport University 1299029
192
A-3 Statements: Confidentiality, Compliance, Child Protection, Criminal History
STUDENT STATEMENTS: CONFIDENTIALITY, COMPLIANCE, CHILD PROTECTION, CRIMINAL HISTORY
Students may be required to complete this form prior to beginning any clinical or professional experience. See your
COHP Associate Chair for details.
Confidentiality regarding the content of the examinations has always been an expectation. I agree that I will NOT
divulge questions on examinations to individuals who have not completed these examinations. I understand that the
unauthorized possessing or reproduction of any examination questions is in violation of the concept of confidentiality.
A violation of this type WILL result in disciplinary actions.
Confidentiality regarding the clinical experience has always been an expectation. I agree that I will not divulge or
copy any information regarding staff, visitors, or patients or discuss the information outside of the clinical setting. A
violation of this type WILL result in disciplinary action.
Appropriate conduct concerning children is a concern of all of society. Recognizing the responsibility of all healthcare
providers to protect children from being physically and sexually abused, we require the students to sign a statement,
signifying there have been no accusations or charges filed against them for any inappropriate conduct concerning
children. A violation of this type WILL result in disciplinary action.
A resident of the state of Michigan seeking clinical privileges or employment in a nursing home, hospital,
long term care unit, county medical care facility, or home for the aged may be required to have a criminal
background history check done. Recognizing this as a possibility, we require the student to sign a
statement regarding criminal background history stating they have not been convicted of:
• A felony or an attempt or a conspiracy to commit a felony within the 15 years immediately prior to this
date
• A misdemeanor involving abuse, neglect, assault, battery, or criminal sexual conduct or involving
fraud or theft against vulnerable adults as that term is defined in section 145m of the Michigan Penal
Code, 1931 PA 328, MCL 750.145m, or a state or federal crime that is substantially similar to a
misdemeanor described in this statement within the past 10 years immediately prior to this date.
A violation of this type WILL result in disciplinary action.
STATEMENT OF CONFIDENTIALITY:
I HAVE READ AND AGREE TO ABIDE BY THE STATEMENT OF CONFIDENTIALITY AND ALL POLICIES AND
PROCEDURES AS STATED IN THE CURRENT DAVENPORT UNIVERSITY COLLEGE OF HEALTH
PROFESSIONS STUDENT HANDBOOK.
STUDENT: ___________________________________
DATE: ________________
STATEMENT OF CHILD PROTECTION:
I HAVE READ AND AGREE THERE HAVE BEEN NO CHARGES AND ACCUSATIONS ON FILE AGAINST ME.
STUDENT: ___________________________________
DATE: _______________
STATEMENT REGARDING CRIMINAL HISTORY:
I HAVE READ AND AGREE THAT I HAVE NOT BEEN CONVICTED OF A FELONY OR A MISDEMEANOR SINCE
COMPLETING THE CBC AND DRUG SCREENING PROCESS, NOR ARE THERE ANY CHARGES PENDING
AGAINST ME.
STUDENT: ___________________________________
DATE: _______________
193
I ALSO UNDERSTAND THAT IF THE INFORMATION IS NOT ACCURATE OR COMPLETE MY CLINICAL
PRIVILEGES WILL BE WITHDRAWN IMMEDIATELY. I UNDERSTAND THAT THE FACILITY OR EDUCATIONAL
PROGRAM DENYING MY PRIVILEGES BASED ON INFORMATION RETAINED THROUGH A BACKGROUND
CHECK IS PROVIDED IMMUNITY FROM ANY ACTION BROUGHT BY A STUDENT DUE TO THE DECISION TO
REMOVE CLINICAL PRIVILEGES.
STUDENT: ____________________________________
DATE: _______________
194
A-4 Criminal History Check/Drug and Alcohol Screening Authorization Form
CRIMINAL HISTORY CHECK AND DRUG AND ALCOHOL SCREENING AUTHORIZATION FORM
PLEASE PRINT CLEARLY
Student Name:
Student ID:
I authorize Castle Branch, Inc. (d/b/a Certified Background), any other facility approved by Davenport
University, the Federal Bureau of Investigations, the Michigan State Police or any other agency to conduct
a criminal background check and/or a drug screen for any drug, alcohol or substance requested by
Davenport University, and to release those results to Davenport University.
I understand and agree that if I am arrested or convicted of any offense, I will immediately inform the
relevant Associate Chair of the College of Health Professions. I understand that individuals who are
arrested for or convicted of certain offenses (which are not limited to drug or alcohol offenses), even if the
individual has previously taken and passed a drug screen, at Davenport University's discretion, may not be
placed into a required clinical component or rotation of any course, may be removed from any such clinical
component or rotation if already placed, and may be suspended or removed from the relevant Davenport
University College of Health Professions program.
I authorize Davenport University to release the results of my criminal background check and my drug
screen, and my Clinical Student Disclosure Statement, if applicable, to any hospital, facility or other partner
healthcare agency which requests the results as a part of fulfilling my education/training requirements, or
assessing my qualifications for employment or a clinical component or rotation.
I understand that the completion of education/training requirements, clinical components and/or rotations
may be graduation requirements, and that a degree will not be granted to those who do not successfully
complete all required education/training, clinical components and/or rotations. I also understand that the
results of my criminal history check, drug screen and/or certain findings related to my status or conduct
may impact my eligibility to enroll or continue my enrollment at Davenport University, participate in clinical
components or rotations, and/or obtain licensure, certification or registration from the State of Michigan or
other regulating agency.
Signature
Date
195
A-5
Practicum Checklist
COLLEGE OF HEALTH PROFESSIONS
Student Practicum Process
Internship Deadlines:
Student Name: ______________________________
Fall Internship - paperwork due May 15th
Winter Internship - paperwork due September 15th
Spring/Summer Internship - paperwork due January 15th
ID # ______________________________________
Advisor: ___________________________________
Practicum: (Circle One) HINT297/297C HINT296 HSAD495 MEDA262 MEDA290
MCMG495
Role of the Advisor:
a. Ensure student has met all academic requirements for a practicum experience by providing
unofficial transcript with advisor signature for application packet.
b. Add student to applicable wait list (if not already done).
c. Remind student of paperwork deadlines.
d. Refer student to the applicable College of Health Professions (COHP) Associate
Chair/Program Director for program specific questions.
e. Document the meeting in Banner and indicate if academic requirements are met.
f.
Guide student to paperwork available on the Student Portal. Paperwork necessary for
practicum application can be found on the Student Portal. Under the “Academic Tools” tab,
there is a box for the College of Health Professions (left bottom of the page). Click on the link
called “COHP Student Forms”. This takes you to a list of student forms. Look for “PrePracticum Checklist”. Select one of the two checklists appropriate for your practicum class.
g. The “HINT/HSAD Practicum Application Requirement” form applies to the following
internship courses: HINT 295 (Health Information Technology), HINT 296 (Health Insurance
Claims Management), HSAD 495 (Health Services Administration), and MCMG 495 (Medical
Case Management).
h. The “MEDA Practicum Application Requirement” form applies to the following internship
courses: MEDA 262 (Phlebotomy) and MEDA 290 (Medical Assisting).
196
Role of the applicable College of Health Professions Associate Chair and/or Program Director:
(Does not apply to out-of-state online students who are required to find their own sites)
a. Discuss program-specific practicum requirements.
b. *Discuss that student must not contact practicum sites without permission from the Associate
Chair, Program Director or Internship Manager. (If student has an existing relationship with a
potential practicum site, student can request possible placement at this site by providing
contact information to the Associate Chair or COHP Internship Manager for follow up).
c. Approve appropriate sites for potential student placement with Internship Manager.
d. Refer student to Career Services for assistance with resume and interview skills.
e. Document meeting and outcomes in Banner.
f.
NOTE: For HINT 297/297C Practicum: Ensure student has met all academic requirements for
a practicum experience by providing Associate Chair signature of approval on unofficial
transcript for application packet.
Role of Career Services:
Career Services Coordinator will:
a. Review and critique student resume and explain how to upload into CareerNET.
b. Initial and date as “approved” on back of resume for inclusion into application packet.
c. Provide interview preparation assistance (i.e. discuss interview skills, appropriate “dress-forsuccess” information, important on-the-job behaviors such as attendance and attitude).
d. Document meeting and outcomes in Banner.
Role of the Student:
a. Create application for EACH practicum, even if in the same semester.
b. Make copies of all documents to be submitted for student’s own records.
c. Turn in completed paperwork in ONE packet by applicable deadline.
d. Include in packet, a hard copy of Career Services approved resume.
e. Submit Application Packet postmarked NO later than deadline date to applicable Regional
Internship Manager.
f.
STUDENT WILL NOT BE ELIGIBLE FOR PRACTICUM DURING REQUESTED SEMESTER
IF APPLICATION PACKET IS INCOMPLETE OR SUBMITTED AFTER DEADLINE!
g. NOTE: Application packet may NOT be submitted to Advising, Associate Chair/Program
Director, Faculty, Career Services or any other entity.
197
h. Immediately submit any changes or updates to resume to Internship Manager (such as phone
number, email, etc.).
i.
Upon receiving documented eligibility of practicum, see Follow Up Section (below):
Role of the Internship Manager:
a. Meet with student, if desired (recommended).
b. Document receipt of application and status in Banner.
c. Determine student’s eligibility.
d. Notify student of eligibility for practicum placement.
e. Collaborate with Associate Chair/Program Director addressing placement of students.
f.
Inform student of approved practicum site and contact information.
g. Provide student resume’s to potential practicum sites.
h. Provide student with a “Practicum Site Authorization Form” to take to the practicum site
interview (available on the website).
i.
Keep both Advisor and Associate Chair/Program Director informed by making notes in Banner.
j.
Notify student of site placement offer.
k. Document in Banner:
l.
I.
Student placement status
II.
Student acceptance of placement
III.
Practicum site contact information
IV.
Agreed upon start date
Follow up with interview site to answer any questions or concerns site may have
m. Notify student of interview feedback or offer.
n. Notify Directors of Academics and Student Services to place student in applicable class upon
practicum placement offer prior to the end of the “drop/add” end date for the term of practicum.
Student Follow Up (if accepted for practicum):
a. Arrange and attend interview at approved practicum site designated by Internship Manager
(Pre-placement requirements vary by site).
b. Notify Internship Manager of day, time, location and feedback of interview.
198
c. Provide practicum site with the “Practicum Site Authorization Form” and request practicum site
to fax or mail the form to the Internship Manager following the interview. Business reply
envelopes are available in Career Services area.
d. Notify Internship Manager immediately of any practicum offer and start date.
e. Note practicum placement in CareerNET.
f.
Make contact with the faculty member (found on your class schedule) to set up a meeting to
discuss learning outcomes and expectations of experience (This must be done within the first
week of the practicum – expectations vary by program).
Student Follow Up: (if NOT accepted for practicum prior to the end of the “drop/add” end date or is
ineligible due to incomplete or late paperwork submission):
a. Immediately schedule another meeting with the COHP Associate Chair/Program Director to
discuss other options and develop a plan of action which may include resubmitting application
for the following term.
b. Meet with advisor to update current semester class schedule and plan scheduling for the next
semester.
c. See Career Services, if necessary, for interviewing or soft skill preparation for next interview(s).
d. Student must re-apply if placement is desired in subsequent semester. (Copies of forms may
be resubmitted if dated within one year of submission. Student may be required to renew
CPR/First Aid certification, immunizations, and/or TB test if expiration occurs during the
upcoming practicum.)
199
A-6
Statement of Physical Fitness
STATEMENT OF PHYSICAL FITNESS
Return a copy to the Clinical Coordinator
PART I: TO BE COMPLETED BY THE STUDENT
A. Student Information
Name: _______________________________________
S.S.#: ________________________
(Last)
(First)
Address: ____________________________________________________________________
(Street)
______________________________________________________________________
(City)
(State)
(Zip Code)
Phone: _______________________________ Date of Birth: _________________________
Medical Insurance Co.: ___________________________ Policy #: ____________________
In case of an EMERGENCY, the following person(s) should be contacted:
Name: _____________________________ Relationship: _____________________________
Day Phone #: ________________________ Evening Phone #: ________________________
Name: _____________________________ Relationship: _____________________________
Day Phone #: ________________________ Evening Phone #: ________________________
PART II: Must be completed by Physician, Physician Assistant or Nurse Practitioner
In my professional judgment, the above named student is physically able to participate in the Medical
Assistant and/or Phlebotomy Program of the Allied Health Division of Davenport University.
_______________________________________________
Signature of Physician, Physician Assistant, or Nurse Practitioner
DATE _____________
_______________________________________________
Print Name of Physician, Physician Assistant, or Nurse Practitioner
Address of Medical Facility/Clinic:
200
Appendix
A-7
Hepatitis Immunization Form
HEPATITIS IMMUNIZATION REQUIREMENT FORM
I have read the information concerning Hepatitis B and the Hepatitis B Vaccine in the College of Health
Professions Student Handbook. (Circle and initial one statement number from the selections below).
Choose only one of the statements below.
1. I have had the three (3) dose Hepatitis B Vaccination series and am submitting documentation
for my student file. Copy of documentation attached. ______ (Initials)
2. I will have the three (3) dose Hepatitis B Vaccination series and will submit documentation for
my student file, when completed. ______ (Initials)
3. Attached is documentation of a positive titer for Hepatitis B. _____ (Initials).
4. I decline the three (3) dose Hepatitis B Vaccination series. I will hold the University and
Clinical Training Site(s) harmless in the event that I contract Hepatitis B during my
practicum/internship experience as a Davenport University student. I understand that holding
the University and Clinical Training Site(s) harmless means that if I were to contract Hepatitis
B during my practicum/internship experience, I would be solely responsible for the cost of my
healthcare to the extent that it is not covered by my own health insurance. I would not be
reimbursed by the University or Clinical Training Site(s) nor would I be able to seek
reimbursement or damages from the University or Clinical Training Site(s) through a lawsuit or
otherwise. I understand that a refusal of the vaccination series could negatively affect my
opportunity to participate in internships or clinical practicum. ______ (Initials)
Printed Name:
Student ID:
Signature:
Date:
NO STUDENT CAN ENTER THE CLINICAL OR PROFESSIONAL EXPERIENCE UNLESS THIS
FORM IS COMPLETED, SIGNED, DATED AND RETURNED TO THE REGIONAL INTERNSHIP
MANAGER OR ASSOCIATE CHAIR OR PROGRAM DIRECTOR
201
Appendix
Appendix 8
Bloodborne Pathogens Exposure/Needlestick Incident Reporting
On Campus –
Students –
• Notify your instructor immediately, clean the wound with soap and warm water, and treat
any bleeding.
• Fill out the Davenport University Incident Report with your instructor. This report is found
online at https://publicdocs.maxient.com/incidentreport.php?DavenportUniv. Go to
your personal physician and have them draw blood for bloodborne pathogens exposure. If
you do not have a personal physician, you must go to the nearest urgent care clinic.
• If you have health insurance, the follow-up care should be covered by this expense, if not
• If you are using the University provided health insurance, please request your physician or
the clinic send all bills to the Department Chair/Associate Chair. This person will then send
the bills on to the University’s Risk Management group for payment.
Faculty –
• As soon as a student notifies you of a needlestick, have the student clean the wound as
above and fill out the Davenport University Incident Report
( https://publicdocs.maxient.com/incidentreport.php?DavenportUniv) with the
student.
• Unless it is a medical emergency, do not allow the student to leave the classroom without
having filled out the University Incident Report first.
• Make sure the student understands the importance of obtaining follow-up care and
screening with his/her personal physician or the nearest urgent care facility.
• Notify the Associate Department Chair by email or phone of the incident and what steps
you have taken.
Off Campus/Practicum Site
Students • Notify your site preceptor immediately
• Follow your practicum site’s policies and procedures for bloodborne pathogens exposure.
Your site preceptor should be able to assist you with complying with this step.
• If the site is not able to draw your blood for a bloodborne pathogens exposure, then you
must go to your personal physician or the nearest urgent care clinic and have them draw
blood for a bloodborne pathogens exposure.
• Notify the davenport University Internship Manager for your practicum.
• Fill out a Davenport University Incident Report. You must fill out this report as soon as
possible. This report is found online at
https://publicdocs.maxient.com/incidentreport.php?DavenportUniv. If you have
questions about the report, ask the internship manager for assistance.
• If you have health insurance, the follow-up care should be covered by this expense, if not
202
Appendix
•
the clinic send all bills to the Department Chair/Associate Chair. This person will then send
the bills on to the University’s Risk Management group for payment.
Faculty –
• As soon as a student notifies you of a needlestick, ask the student what has been done at
the site, fill out the Davenport University Incident Report
( https://publicdocs.maxient.com/incidentreport.php?DavenportUniv) with the
student and verify that the student is following-up with the practicum site.
• Unless it is a medical emergency, do not allow the student to leave the clinic site without
following that site’s policy and procedure.
• As soon as possible have the student fill out the University Incident Report.
• Make sure the student understands the importance of obtaining follow-up care and
screening at the practicum site or with his/her personal physician/the nearest urgent care
facility.
Notify the Associate Department Chair by email or phone of the incident and what steps you have
taken.
203
Appendix
A-9 Professional Standards Form
Please sign and date prior to beginning your Professional Practice Experience.
Hand in or email to your Internship Manager.
(Nursing students: Hand in to your clinical instructor prior to beginning every
clinical rotation)
College Of Health Professions Professional Standards
In order to be successful in the Davenport University College of Health Professions Programs, students
and faculty need to be aware that the ability to meet the following professional standards will be
continuously assessed. Students and faculty in any healthcare related program need the ability and
skills in the following domains: observational/ communication ability, motor ability, intellectual/
conceptual ability, and behavioral, interpersonal, and emotional ability. Students and faculty must be
able to perform independently, with or without accommodation, to meet the following professional
standards*:
Observation/Communication Ability – Students and faculty must be able to:
• effectively communicate both verbally and non-verbally with patients, peers, faculty and other
healthcare professionals
• use senses of vision, touch, hearing, and smell in order to interpret data
• demonstrate abilities with speech, hearing, reading, writing, English language, and computer
literacy
Motor Ability – students and faculty must be able to:
• display gross and fine motor skills, physical endurance, strength, and mobility to carry out
healthcare related processes and procedures
• possess physical and mental stamina to meet demands associated with excessive periods of
standing, moving, physical exertion, and sitting
• perform and/or assist with procedures, calculate, reason, analyze, and synthesize data in order
to make decisions, often in a time urgent environment
• incorporate new information from faculty, peers, and healthcare related literature and research
• interpret data from electronic and other monitoring devices
Intellectual/Conceptual Ability- Students must be able to:
•
•
Problem solve, measure, calculate, reason, analyze, and synthesize data in order to make
decisions, often in a time urgent environment.
Incorporate new information from teachers, peers, health related literature, and research.
204
Appendix
•
Interpret data from electronic and other monitoring devices.
Behavioral, Interpersonal, and Emotional Ability – students and faculty must be able to:
• tolerate physically taxing workloads and function effectively during stressful situations
• display flexibility and adaptability in the work environment
• function in cases of uncertainty that are inherent in healthcare settings involving patients,
clients, vendors, and others interacting with healthcare providers
• possess the skills required for full utilization of the student’s and faculty’s intellectual abilities
• exercise stable, sound judgment
• establish rapport and maintain sensitive, interpersonal relationships with others from a variety
of social, emotional, cultural, and intellectual backgrounds
• accept and integrate constructive criticism given in the classroom, clinical, and healthcare
facility settings
*Adapted from SCSU Dept. of NUR and Western CT State University Department of Nursing Technical
Standards
NAME_____________________________________________________
DATE____________________________
205

college of health professions student handbook

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