M-INCLUSION

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M-INCLUSION
D4.1 – Benchmark on End-Users needs
Dissemination level - PU
Project co-funded by the European Commission within the FP7 (2007–2013)
Grant agreement no. 288594
M-INCLUSION
Mobile Inclusion Platform for Europe and Latin America
Project type:
Coordination and Support Action
Start date of project:
1st November 2011
Duration:
24 months
D4.1 - Benchmark on End-Users needs
WP n° and title
WP4 – Starting point: Identification of end-users needs for inclusion
WP leader
UPCH
Responsible Author(s)
INDT, UFMG, UPCH
Contributor(s)
UFMG, UPCH, INDT, ECONET, UPVLC
Planned delivery date
M7
Actual delivery date
M17
Dissemination Level
PU
PP
RE
CO
Public
Restricted to other programme participants (including the Commission Services)
Restricted to a group specified by the consortium (including the Commission Services)
Confidential, only for members of the consortium (including the Commission Services)
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TABLE OF CONTENTS
LIST OF TABLES
3
LIST OF ABBREVIATIONS AND DEFINITIONS
4
SHORT SUMMARY
5
1.
INTRODUCTION
6
2.
END-USERS NEEDS FOR INCLUSION
10
3.
METHODOLOGY
11
3.1. TARGET OR CORE GROUPS
11
3.2. M-INCLUSION MACRO VALUE CHAIN
15
3.3. FUTURE INPUT FOR THE STAKEHOLDERS GROUP
16
4.
17
RESULTS
4.1. TARGET END USERS´ REPRESENTATIVES
17
4.2. M-INCLUSION MACRO VALUE CHAIN MAPPING
20
4.3. SECONDARY DATA ANALYSIS
23
4.4. END USER´S INTERVIEW DATA ANALYSIS
29
5.
42
DISCUSSION
5.1 THE END USERS´ NEEDS FOR INCLUSION
42
5.2 THE M-INCLUSION MACRO VALUE CHAIN IN LATAM
47
6.
CONCLUSIONS
49
7.
REFERENCES
52
8.
ANNEXES
53
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LIST OF TABLES
Table 1: M-inclusion Target Core Groups and Secondary Groups
13
Table 2: Stakeholders Activities
16
Table 3: Target end-User´s Representatives from Peru
17
Table 4: Target end-User´s Representatives from Brasil
19
Table 5: Target end-User´s Representatives from Colombia
20
Table 6: Value Chain Peru
21
Table 7: Value Chain Brasil
22
Table 8: Results of Search for People with visual impairment and blindness
23
Table 9: Results of Search for People with non-communicable conditions
25
Table 10: Results of Search for People from low income sectors
27
Table 11: Results of Search for People living in Isolated Areas
28
Table 12: Summary of End Users´ Needs
45
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LIST OF ABBREVIATIONS AND DEFINITIONS
M-Inclusion
Mobile Inclusion
PWD
Person with Disability
R&D
Research & Development
SG
Stakeholder Group
WG
Workgroup
WP
Work Package
LATAM
Latin America
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SHORT SUMMARY
In this report, we present the end-user needs of inclusion for the four targeted groups and
subgroups, from Peru, Brazil and Colombia. We also include a general overview of the Mobile
Inclusion Macro Value Chain, including its three dimensions—Education, Health and Occupation.
This deliverable D4.1—part of WP4 - Starting point: Identification of end-users needs for inclusion
—is a document containing the analysis of current needs of targeted End-Users, inserted in a
socio-technological system driven by a value chain. This document will be an initial input for
discussion of the Workgroup 1: End-Users collaboration level aiming to create the End-users
roadmap draft, after the workgroups interactions.
D4.1 has the objective to go in depth on needs evaluation and refine the first assessment for the
main needs of the four target groups addressed, made by the consortium in the project. D4.1.
will be the input for the end-users workshops and those discussions will set the direction for the
discussions in the technology workshops. Also, the latter body of data will serve as input for
D.5.1—the report on the M-Inclusion Benchmark.
This document starts with a first chapter with a brief introduction, and then we continue defining
the end- user’s needs for inclusion. In a second chapter, we present the results from the analysis
of the end-user´s interviews and the end-user´s target representatives. The third chapter we
discuss these results. Finally, we present conclusions that will generate input for D.5.1.
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1. INTRODUCTION
Latin America is one of the regions with the most ethnical, racial and cultural diversity of the
world, according to Buvinic et al. (2004). The region, however, must overcome a long and
conflicted history of exclusionary practices that led to a divided and unequal society, impeding the
achievement of the wealth that there is in the diversity. This diversity represents an important
asset and a key element to achieve a lasting political and economic stability and to build a
righteous, cohesive and democratic society.
“Social inclusion refers to the extent that individuals, families and communities are able to fully
participate in society and control their destinies.” (1)
By the end of 2011, Latin America and the Caribbean had 177 million inhabitants living below the
poverty line, 70 million of them in extreme poverty (2). Acute socioeconomic inequality, along
with gender, racial, and sexual discrimination, pose public health challenges in the region of Latin
America and the Caribbean. Nearly 35 percent of the region´s population lives in poverty, with
12.6 percent living in extreme poverty. The social agenda continues to be to reduce poverty and
inequities in the context of an ambivalent reality. Although, in net terms, over 60 million persons
in LAC emerged from poverty in 2010, an unprecedented magnitude of change (2), an increase in
income inequality has been seen, for example recent data point out that 21% of young people in
Latin America neither work nor study. (2)
While the relative incidence of urban poverty in the Region fell from 41% in 1990 to 29% in 2007,
the absolute number of urban poor paradoxically increased, from 122 million to 127 million (2).
Cities tend to concentrate wealth, creativity, innovation, and opportunities on all fronts—from the
artistic and cultural, to the technical and scientific, to employment and economic. Despite this
context of greater affluence in urban environments, everything points to the fact that, in coming
years, cities will continue to be home to populations in different gradients of poverty and
vulnerability (2).
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All of the Region’s countries are undergoing various phases of epidemiological change. At the
regional level, data from 2007–2009 indicate that 76.4% of all deaths were caused by
noncommunicable diseases, 12.5% by communicable diseases, and 11.1% by external causes, with
variations from country to country. Infectious diseases like HIV-AIDS rates are stabilizing, but MDRTB is a concern in some countries. (2)
Each year 22,000 women die in childbirth and 400,000 children die before reaching their fifth
birthday in Latin America and the Caribbean. The poorest 20% of the population endures about
40% of the under-five child deaths. Child mortality is mainly due to preventable or treatable
conditions such as malnutrition and infectious and respiratory diseases. Low birth weight, asphyxia
and sepsis are responsible for 40% of neonatal deaths. Most maternal and neonatal deaths can be
prevented by improving prenatal and delivery care and improving the mother's nutrition and
health status. Simple interventions such as education on breastfeeding can save millions of infant
lives. In 2008, the vast majority of maternal deaths in LAC (over 35%) occurred in the least
educated quintile of the female population, while the most educated quintile accounted for fewer
than 10% of these deaths (2). Every year there are 1.2 million unplanned pregnancies in the
Region, 49% of which occur among adolescents. Prenatal-care coverage in LAC is not low, since
pregnant women receive an average of four to five checkups (9). However, these services are not
necessarily of good quality, which gives rise to one of the most flagrant expressions of inequity
and calls for devoting greater efforts to rectifying it. (2)
In Latin America and the Caribbean an estimated of 1.9 million people live with HIV-AIDS, with
generally low adult HIV- prevalence rats and with the spread of HIV occurring largely among men
who have sex with men or commercial health workers. In 2007, Latin America and the Caribbean
saw 140,000 new HIV infections and 63,000 AIDS-related deaths. The Caribbean has the world's
second highest adult HIV prevalence rate at 2-3%. Over 466,000 people have tuberculosis in Latin
America and the Caribbean, and over 50,000 die each year. While many countries in the region
have progression the fight against tuberculosis through immunizations and aggressive treatment
regimens, the fact that Brazil and Haiti, continue to report high burden of TB, and the emergence
of multidrug-resistance (MDR) tuberculosis in Peru, especially in urban colonies around Lima, point
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to the importance of efforts to improve surveillance, laboratory testing and effective treatment
with first-line drug Information, education and communication programs are critical to preventing
HIV and reducing stigma, especially among high-risk populations. Tuberculosis affects the poorest
and most vulnerable groups: migrants, urban slum residents, prisoners and indigenous
populations. Early detection of tuberculosis and integrated screening and care for tuberculosis
along with HIV/AIDS is an effective way to treat both diseases.
Malaria remains endemic in 21 countries. Almost 90% of all cases reported in LAC originate in
endemic South American countries, especially among populations living close to the Amazon
Basin.
Some 250 million people in the Region suffer from chronic, noncommunicable diseases (CNCDs). In
2007, 3.9 million people died from CNCDs, 37% of whom were under age 70. Shared risk factors
for CNCDs are tobacco consumption, harmful use of alcohol, poor diet, and physical inactivity
Cardiovascular diseases (CVDs) are the leading cause of death from CNCDs Hypertension is a
shared risk factor for other chronic diseases. Of premature deaths from CVDs, 30% occur in the
poorest quintile, with only 13% corresponding to the richest quintile. Premature deaths from CVDs
are more frequent among men than among women and occur at the age of greatest productivity,
causing the greatest economic and social damage (2).
Between 140 and 180 million people in the Region live with some level of disability that limits their
personal capabilities and quality of life (2). The number of persons with disabilities is increasing
due to population growth, the aging of the population, and the rise of chronic diseases, as well as
the toll taken by accidents, disasters, acts of violence, poor eating habits, and substance abuse.
Blindness and visual impediments are frequently associated with poverty and marginalization.
Estimates indicate that in rural areas up to 88% of all cases of blindness are curable, as is the case
with cataracts where there has been no surgical intervention (2).
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Cardiovascular disease, respiratory disease, cancer and diabetes account for two-thirds of all
deaths in the region. In Mexico, hospitalization for hypertension and diabetes alone cost more
than out-patient services for infectious diseases. Risk factors for chronic diseases such as
unhealthy diet and lack of exercise can be addressed through awareness raising and screening
programs.
In Latin America and the Caribbean, many people with diabetes have limited access to health care,
which means that indirect costs may exceed direct health care costs. The care of diabetes and
other noncommunicable diseases presents a challenge for most health care systems in Latin
America and the Caribbean. Some countries in the region are facing an increasing prevalence of
diabetes and other noncommunicable diseases, while still experiencing a high incidence of
communicable diseases. Diabetes is a chronic disease that requires lifelong, continuous medical
care. Health care services in developing countries are oriented to acute medical care (5-6) Medical
expenditures for people with diabetes are 2–3 times higher than for those not affected by
diabetes (3).
All these groups have needs and demands that need to be address. According to United Nations
Foundations, mobile communication offers effective means to bring inclusion services to
developing country citizens. Our work not only identified needs of the end-users but also collected
valuable information about the mobile solutions provided by actors inserted in a sociotechnological system driven by a value chain. We looked and asked for the needs of end-users and
then we searched/asked how these end-users think mobile technologies would satisfy those
needs.(4-5)
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2. END-USERS NEEDS FOR INCLUSION
The definitions of the current needs for social inclusion were initially based on information from
two countries in LATAM, Peru and Brazil. Information from Colombia was included later. This
definition of “needs” was based and agreed upon core groups of disadvantaged social end-users,
considering those selected in the project as priority and strategic. End-users were discussed and
selected by all partners and categorized and defined as Target groups. Each target group was then
subdivided according to its own characteristic in subgroups or secondary groups.
The objective is to go in depth on needs evaluation and refine the first assessment for the main
needs of the four target groups addressed, made by the consortium in the project. This will be the
input for the end-users workshops and those discussions will set the direction for the discussions
in the technology workshops.
Identification of end-users needs for inclusion —is a document containing the analysis of current
needs of targeted End-Users, inserted in a socio-technological system driven by a value chain. The
data collected has been analyzed and these results will be used as initial inputs for the end-users
workshops aiming to create the End-users roadmap draft, after the workgroups interactions and is
presented in this document D4.1.
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3. METHODOLOGY
Partners in the consortium reached an agreement on which specific subcategories within the four
objective groups are going to be considered “core” and which ones “secondary”, in the context of
the project the approach here is to identify and classify current needs for social inclusion based on
actual situation in LATAM countries for disadvantaged social groups, by considering the ones
participating in the project as priority and strategic end-users groups.
The objective of this task is to locate first-hand information, or original data, regarding the needs
of the prioritized groups of End Users. This should be undertaken by conducting interviews with
representatives of organizations from each of the prioritized groups of End Users. The interviews
should be conducted in the LATAM partners´ countries—i.e. Peru, Colombia and Brazil—in order
to compare results and identify cross-country similarities and differences regarding these needs.
The results of this search will be used as initial input for the end-users workshops to be developed
in the frame of the next task (Task 4.2).
3.1 Target groups or Core groups
(i)
Core Group 1: People with ongoing Physical- Structural Impairment.-
The first targeted group is People with disabilities, including people with activity limitations and
participation restrictions due to visual, hearing and mobility impairments. According to the World
Bank, there are at least 50 million disabled people in Latin America & the Caribbean. Smartphone’s
and tablets will be the main arena of health care strategies, as mobile technologies need to be
accessible especially for people with physical disability.
(ii)
Core Group 2: People with Non- Communicable or Persistent Communicable
Conditions.-
The second target groups are chronic patients, which include patients suffering chronic diseases
that usually are diseases of long duration and generally with slow progression such as chronic
respiratory, cardiovascular, diabetes, HIV/AIDS, tuberculosis and malaria. Using mobile
communication within health centers, patients will have the chance to maintain continuous
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contact with nurses and doctors seeking to provide medical support networks that promote
healthy behavior changes that can reduce the risk of diseases.
(iii)
Core Group 3: People Living in Low Income Sectors.-
The third target groups are People from Low income sectors, including individuals or households
supported by an income that is below 2 USD/day. Within this group, M-Inclusion focuses on
maternity and early years of life, and youth education. Households belonging to poor and
excluded people acknowledge the importance of mobile phone use, especially in regards to the
perception of personal safety. The generation of wealth, creation of skilled employment, improved
productivity, economic stability and development of new services are increasing the contribution
of new technologies and telecommunications services in the various spheres of society and the
economy.
(iv)
Core Group 4: People Living in Isolated Areas.-
The fourth target group is People in isolated areas, or people living in settlements, often in rural
and/or wild regions, with poor communication with the central areas due to distance or physical
features. In most Latin American nations and especially those of large geographical extent— as
Peru Brazil and Colombia— outside the cities and areas of influence, there is lack of
telecommunications infrastructure.
The M-Inclusion partners of the research team identified the following core and secondary groups,
appearing in Table N° 1:
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Table 1: M-inclusion Target Core Groups and Secondary Groups
Core groups:
Secondary groups:
1.People with on-going
physical/structural
impairments
1.1 People with visual impairment and blindness
1.2 People with Deafness and Hearing Impairment
1.3 People with Mobility Impairment
2. People with noncommunicable or persistent
communicable conditions
2.1 People with non-communicable conditions:
Chronic
respiratory diseases
2.2 People with non-communicable conditions: Cardiovascular
Diseases
2.3 People with non-communicable conditions: Diabetes
2.4 People with persistent communicable conditions: HIV/AIDS
2.5 People with persistent communicable conditions: Tuberculosis
2.6 People with persistent communicable conditions: Malaria
3.1 Maternity and early years of life
3.2 Youth Education
4.1 Amazon: Main Ethnic Groups (Indigenous, Caboclinhos,
Ribeirinhos)
4.2 Andes: Main Ethnic Groups (Quechuas and Aymaras)
3. Low-income sectors
4. Isolated areas
Using this table as reference, LATAM partners identified organizations representing each of the 13
secondary groups and conducted a series of interviews with end-users’ representatives of these
organizations. In addition, partners researched information about these groups using electronic
sources. Each interview tries to compile opinions about needs, from specific target groups,
focusing each question on how the existing mobile technologies can be possible solutions to low
economic, geographic, educational and health gaps, and help reduce social exclusion.
Interviews were designed following a specific structure which defined dimensions of the value
chain:
•
Health needs
•
Education needs
•
Occupational needs
•
Psychological needs
•
Other social needs
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For example, interviewers asked representatives to identify the existing health needs of their
members and to think about possible mobile solutions that can be used to reduce those needs.
Complete data of this search appears in the annexes. (Annex 1-5)
Regarding the needs assessment for the core groups and the sub-groups, we implemented a
methodology following the next steps:
1. To identify the core or target groups and their secondary groups (presented in Table 1,
above).
2. To propose a macro value chain and its three variations—health, education and
occupation.
3. To interview all secondary group of each core group by selecting one member of that
secondary group.
Thus for the thirteen selected sub-groups, we
1. prepared an interview guide,
2. identified an organization and a contact person within that organization,
3. interviewed them over either over the phone or by email, and
4. prepared a synthesis of each interview.
Additionally, and in order to strengthen the needs´ assessment, information about the secondary
groups was searched electronically using the following steps.
•
identified a search engine—e.g. GOOGLE
•
defined a search strategy—i.e. BOOLEAN search with the search terms exclusion,
inclusion, rights, services, technology, communication, education, health, and
•
selected five sources for each of the secondary groups—these sources showed relevant
information about the needs for inclusion of each group.
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3.2 M-Inclusion Macro Value Chain
Further, with the objective of analyzing the current needs of targeted End-Users, we built a
strategy on the notion that target groups are inserted in a socio-technological system driven by a
value chain. This notion reflects the idea that we have to take into account certain actors of an
ecosystem in order to better assess the end-users’ needs.
Therefore, three variations of a macro value chain were considered, which are based on three
dimensions of needs:
•
Occupation
•
Education
•
Health
The actors in the value chain were classified into the following groups:
•
Regulators
•
Funders
•
Equipment Manufacturers
•
Content Providers
•
Application Developers
•
Developers Platform
•
Internet Providers
•
Operators of Mobile Services
•
Owners / Project Developers
We identified these actors in LATAM.
The intention of this search was not the exhaustive
mapping of all actors in the value chain M-Inclusion, but to provide an illustrative view to facilitate
the understanding of the proposed methodology.
The objective is to facilitating the understanding of how to organize value chains of M-Inclusion,
the needs of key actors to help them assess the end-users’ needs and to attend social inclusion
using mobile technology, and to guide the process of engagement of the actors identified as
potential collaborators and / or project participants.
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Additionally for the actors of ONE value chain with the three dimensions of health, education and
occupation we made a Boolean search: —Google—and an Academic search engine (e.g. Pubmed).
(See Annex 6 for results of this work)
3.3 Future Input for the Stakeholders Group
Results and conclusion of this report will be used as initial input for the end-users workshops
aiming to create the End-users roadmap draft, after the workgroups interactions.
In the frame of the project management, the SG will participate as an independent advisory body
providing complementary expertise to the consortium: the Advisory Board (AB).
For an operative approach to SG activities within M-Inclusion, the planned work for the SG has
been classified in future activities defined in Table N° 2.
Table N° 2: Stakeholders Activities
Level of Collaboration
Planned actions
Communication Channels
Inputs
Specific questionnaire focused in
the field of expertise of each SG
Member (mainly end-user or
technical profile)
Request of additional information
on the initial inputs provided (if
needed)
On-line Workshops
Face to Face Work-shops
Ask for feedback on contents for
the Roadmap successive drafts
Ask for feedback on M- inclusion
activities of the SG Members
interests (SG as advisory Body)
e-mail
Skype (or similar)
Telephone
M-Inclusion Web Site
Workshops
Recommendations
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Call/Video conference
Open international Forums
e-mail
Skype (or similar)
Telephone
M-Inclusion Web Site
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4. RESULTS
In this document, we present the results collected, first in the Target end-user´s representatives,
then in the M- inclusion macro value chain mapping, afterwards the secondary analysis.from the
boolen GOOGLE search (Tables N°3-11), and finally the the interviews with the target groups and
subgroups of the three countries involved in M- inclusion. We present the results per country as
follow; Peru, Brasil, and Colombia.
In the interviews sections, interviews were based upon defined questionnaires orientated towards
occupational, health, educational, and psychological needs. Questions were also oriented in asking
about improving the use of mobile technology for solving their needs. All questions were validated
previously by the research team (Annex 1). Unfortunately, not all interviews were completed in all
the subgroups of the 4 groups from the 3 selected countries.
4.1 Target End-Users´ Representatives
Search for end-users’ needs revealed end-users’ representatives, programs, projects and/or public
policies in, Peru, Brazil and Colombia.
All are represented in Tables N° 3, 4 and 5.
Table N° 3: Target end-User´s Representatives from PERU
Core groups:
Core sub-groups
Interviews done in Peru
1.People with on-going 1.1 People with visual
1.1 Hospital Hipólito Unanue,
physical/structural
impairment and blindness
Departamento de Medicina
impairments
Física y Rehabilitación
Center for the Rehabilitation
for blind people in LimaPeru.
1.2 People with Deafness and
Hearing Impairment
1.3 People with Mobility
Impairment
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1.2 Asociación de sordociegos
del Perú.
1.3 Dirección de Salud V Lima
Ciudad-Ministerio de Salud
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2. People with noncommunicable or
persistent
communicable
conditions
3. Low-income sectors
2.1 People with noncommunicable conditions:
Chronic respiratory diseases
2.2 People with noncommunicable conditions:
Cardiovascular Diseases
2.3 People with noncommunicable conditions:
Diabetes
2.4 People with persistent
communicable conditions:
HIV/AIDS
2.5 People with persistent
communicable conditions:
Tuberculosis
2.6 People with persistent
communicable conditions:
Malaria
2.1 Hospital Hipólito Unanue,
Unidad de Asma y EPOC
2.2 ESSALUD Estrategia Nacional
de Control de PCT y VIH
2.3 Médico PAAD-ESSALUDRIMAC
2.4
Association,
support
program for the self-support of
people living with HIV/AIDSPROSA
2.5 Hospital Hipólito Unanue,
Unidad de Asma y EPOC
Programa de Control de
Tuberculosis.
2.6 Hospital Hipólito Unanue,
Hospital Hipólito Unanue,
Hospital Nacional de
Chanchamayo
Departamento de
Infectología,
3.1 Maternity and early years of 3.1 Center of Technical and
life
Productive Development3.2 Youth Education
CEDETEP
3.2Corporación Educativa Cruz
Saco
4. Isolated areas
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3.3 General: Sociedad de
Beneficiencia de Lima
Metropolitana
4.1 Amazon: Main Ethnic Groups 4,1 Yine Yame-CEPOXY YINE
(Indigenous, Caboclinhos,
4.2 Asociación de comunidades
Ribeirinhos)
altoandinas de Ayacucho
4.2 Andes: Main Ethnic Groups
(Quechuas and Aymaras)
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Table N° 4: Target end-User´s Representatives from BRAZIL
Core groups:
1.People with on-going
physical/structural
impairments
Core sub-groups
1.1 People with visual
impairment and blindness
1.2 People with Deafness and
Hearing Impairment
Interviews done in Brasil
1.1 IE Sdldh dO SAO RafaelBrasil
1.2 Tamiris Aro de Medeiros
2. People with noncommunicable or
persistent
communicable
conditions
3. Low-income sectors
2.1 2.4 People with persistent
communicable conditions:
HIV/AIDS
2.4 Grupo de Apoio e Wevencao
aos Wortadores da Aids
(GRAPPA)- Brazil
3.2 Youth Education
3. 1 Descarte Correto Serviço
Ambiental Ltda
4. Isolated areas
4.1 Amazon: Main Ethnic Groups 4.1 Grupo Interdisciplinar de
(Indigenous, Caboclinhos,
Estudos Sócio-ambientais e de
Ribeirinhos)
desenvolvimento de Tecnologias
4.2 Andes: Main Ethnic Groups Sociais na Amazônia – Grupo
(Quechuas and Aymaras)
Inter-Ação. (Interdisciplinary
Group for Social and
Environmental Studies and
Development of Social
Technologies in the Amazon)
4.2 Comitê para Democratização
da Informática Amazônia
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Table N° 5: Target end-User´s Representatives from COLOMBIA
Core groups:
2. People with noncommunicable or
persistent
communicable
conditions
Core sub-groups
2.4 People with persistent
communicable conditions:
HIV/AIDS
Interviews done in Colombia
2. Liga Colombiana de Lucha
contra el Sida.
4.2 M-Inclusion Macro Value Chain Mapping
Boolean Google search for the M-inclusion Macro Value Chain mapping was completed for Peru
and Brasil. (Tables N° 6 -7)
PERU
As in other developing countries, the telecommunications infrastructure in Peru has improved
rapidly and Internet access is widely available. However, the use of information and
communication technology in health remains limited. Biomedical Informatics in Peru is in an
emerging phase. The ICT sector and the telecommunications market has increased substantially
over the last decade in Peru, leading to new challenges and opportunities (Table N°6). Still, we
could not identify hardware vendors, content providers, application developers, platform
developers nor operators)
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Table N° 6 : Value Chain PERU
Actors
Health
Education
Occupation
Regulators
Ministry of Health
Presidency of the
Council of Ministers
Ministry of Education
Ministry of Transport
and Communications
Ministry of Labour
Ministry of Transport
and Comm.
Funders
Universidad
Cayetano Heredia
Ministry of Health
Telefónica
AFI Foundation
World Bank
Development
Ministry of Transport
and Communications
The ITAA (Information
Technology
Association of
America)
Telefônica
Hardware vendors
Content providers
Application
Developers
Platform developers
Internet providers
Operators
Project
owners/Systems
Universidad Cayetano
Heredia
Wayra
Google
Universidad
Cayetano Heredia
Movistar
Claro
Nextel
Red Quipu
Aptra
Trade
Ministry of Labour
Ministry of Health
BRAZIL
The ICT and the telecommunications market in Brazil is quite extent and as we can see in Table N°
8 the infrastructure in the value chain covers the three main domains in health, education and
occupation where we could manage to identify several actors.
Comparing the actors of the three Brazilian value chains studied (Health, Education and
Occupation), it was demonstrated that actors of four of the nine categories are the same for all
the value chains, namely, hardware vendors, platform developers, internet providers and
operators. The main R&D funding agencies (CNPq and FINEP) have been also present in all the
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three value chains. This suggests that those actors should be considered important stakeholders
since their transversal action along all the considered value chains can contribute to support
structural programs and projects such as open platforms for M-Inclusion applications.
We could not identify Content Providers through our search (Tables N° 7).
Table N° 7: Value Chain BRAZIL
Actors
Regulators
Health
Ministry of Health
Committee of Social
and Family
OPAS/OMS
Funders
BNDES
CNPq
FINEP
Hardware vendors
Apple
Ericson
Motorola
Nokia
Samsumg
Content providers
Application
Developers
Platform developers
Internet providers
Operators
Project
owners/Systems
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Apple store
Google play
Nokia store
Blue via
SBIS
DATASUS
Google
Microsoft
Oracle
NIC
Claro
Oi
Tim
Vivo
Ministry of Health
Secretary State of
Education
Ministry of Education
Committee of
Education and
Culture
UNESCO
BNDES
CNPq
FINEP
Apple
Ericson
Motorola
Nokia
Samsumg
Brazilian Association
of Distance learning
Editacuja
Mobility Editora
Apple store
Google play
Nokia store
Blue via
Google
Microsoft
Oracle
NIC
Claro
Oi
Tim
Vivo
Ministry of Education
Secretary State
Occupation
Ministry of Agrarian
Development
Committee of
Agriculture
BNDES
CNPq
FINEP
FAT
Apple
Ericson
Motorola
Nokia
Samsumg
Embrapa
Apple store
Google play
Nokia store
Blue via
Google
Microsoft
Oracle
NIC
Claro
Oi
Tim
Vivo
Ministry of Agrarian
Development
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Health
Secretary Municipal
Health
Universities
R&D Institutes
Education
Secretary Municipal
Education
Universities
R&D Institutes
Secretary State
Agriculture
Secretary Municipal
Agriculture
Universities
R&D Institutes
4.3 Secondary Data Analysis
This is secondary information obtained from a Boolean search in Google, focused on the 4 target
groups and sub-groups. We present the results in Tables N° 8- 11. This additional information will
help to improve the end-users interview analysis.
Table N° 8 Results of Search for People with visual impairment and blindness
Core Sub-groups
NEEDS
Health Inclusion
Educational
Economic
Geographic
Inclusion
Inclusion
Inclusion
1.1 People with visual Cross cutting needs: Accessibility and usability to access all contents
impairment and
Visual impairment- Low vision: Special glasses & Large fonts
blindness
Blind: Text-to Speech
Needs related to
- Special
- Work
- Equal rights
(sensitive universe)
blindness:
Communication:
- Affordable
- Accessibility
- Access to
Braille
Solutions
healthcare
- Special education
- Orientation
users: math,
- Mobility
writing, public
- Living problems
speaking
- Communication
- Special education
- Living aids to gain family
autonomy
- Public awareness
- Self-esteem
- Training for
teachers
Related health
- Contents
situations:
development
- Physical posture
- Pathology
diabetes,
- Hereditary
Hypertension
- Alcoholic
- Elderly
- HIV/AIDS
- Insulin dependency
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1.2 People with
Deafness and
Hearing Impairment
(Visual universe)
1.3 People with
Mobility Impairment
Cross-cutting solutions: Accessibility and usability
- Access to
treatments
- Hearing equipment
- Self-esteem
- Communication: - Work
- Equal rights
Sign
- Affordable
language, lips
Solutions
reading
- Special education
- Training for
teachers
Cross-cutting solutions: Accessibility for mobility impairments
- Living aids to gain
autonomy
- Mobility
infrastructure
(home, company,
cities)
- Access to
treatments
- Mobility
equipment
- Self-esteem
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- Special
infrastructure to
access education
- Work
- Affordable
Solutions
- Equal Rights
- Accessibility
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Table N° 9 Results of Search for People with non-communicable conditions
Core Sub-groups
Needs
Health Inclusion
2.1 People with
noncommunicable
conditions:
Chronic
respiratory
diseases
2.2 People with
noncommunicable
conditions:
Cardiovascular
Diseases
Economic
Inclusion
Geographic
Inclusion
Cross cutting needs: Prevention and access to proper treatment
- Access to
- User and family - Affordable
treatment
education
Solutions
- Adherence to
- Access to digital
treatment
literacy
- Regular medical
care
- Support to
families
- Home help
- Need of
communication
and living aid to
gain autonomy
Preventive
actions
- Fast diagnosis
Access
to
treatment
- Adherence to
treatment
2.3 People with Preventive
nonactions
communicable
- Fast diagnosis
conditions:
Access
to
Diabetes
treatment
- Adherence to
treatment
- Re-organize life
2.4 People with - Access to public
persistent
health
communicable
- Medicines
conditions:
Emotional
HIV/AIDS
support
- Group therapy
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Educational
Inclusion
Preventive - Affordable
Solutions
education
- User and family
education
- Re-organize life
Preventive
- Affordable
education
Solutions
- User and family
education
- Reduce stigma
discrimination
Education of living
with HIV/AIDS
- Re-organize life
- Skill to form SMEs
- Skill to form - Equal rights
SMEs
- Affordable
Solutions
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Manage
secondary effects
of medicine
- Stress
- Monitor report
claims
- Social networking
among users and
institutions
2.5 People with - Preventive
persistent
actions
communicable
- Access to
conditions:
treatment
Tuberculosis
- Adherence to
treatment
- User and family
awareness
- Re-organize life
- Preventive action
2.6 People with
- Fast diagnosis
persistent
Access
to
communicable
treatment
conditions: Malaria - Adherence to
treatment
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- Communication
among users
- Communication
with health providers
Preventive - Affordable
education
Solutions
- User education
Preventive - Affordable
education
Solutions
- User and family
education
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Table N° 10 Results of Search for People living in Low Income Sectors
Core
Subgroups
Needs
Health Inclusion
Educational
Inclusion
Economic
Inclusion
Geographic
Inclusion
Cross cutting needs: Work training and educational needs
3.1 Maternity - Prevention
- Preventive sexual - Work
and early
- Teen pregnancy
education
- Affordable
years of life
follow-up
- Elementary school Solutions
- Baby’s health and
–mom
- Selfgrowth follow-up
- Pre-school – kid
sustainability
- Diagnosis of
- Training for
- Citizenship (Lack
congenital problems
teachers
of personal ID)
- Sexual health
- Access to digital
program
literacy
- Nutritional control –
mom/baby
- Services to the
newborn
- Emotional recovery
- Personal conflict
resolution
- Maternal role
- Plan of life
3.2 Youth
- Access to healthcare - Education (Lack of - Work
- Equal rights
Education
for marginalized
learning: reading,
Affordable
groups
writing, math skills)
Solutions
- Social integration
- Constant access to
information
- Access to digital
literacy
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Table N° 11 Results of Search for Isolated Areas
Core Sub-groups
Needs
Health
Inclusion
4.1 Amazon:
Main Ethnic
Groups
(Indigenous,
Caboclinhos,
Ribeirinhos)
4.2 Andes
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Educational
Inclusion
Economic Inclusion
Geographic
Inclusion
Cross cutting needs: lack of proper health and educational systems and
acknowledgement of equal rights
- Proper health - Preservation of - Policy of
- Equal rights for
system for
traditional
sustainable ethno
Indigenous and
indigenous and culture, historical development
native of original
riverside
values and the
- Citizenship
territories
population
environment
- Subsistence
- Scarcity of basic
- Alternative
- Lack of proper
- Generate income
services
medical plants
education system for local populations - Lack of
- Access to
- Deficient access - Scarcity of basic
communication
healthcare and to training
services:
infrastructure
social services
Lack
of
- Bi-lingual and
Energy, water,
- Social
intercultural
housing, sanitary,
infrastructures in
interaction
education
logistic,
vital
services
- Low school
transportation and (educational and
performance
technical assistance medical centers,
- Access to
in the productive
security)
digital literacy
activities: fishing,
- Integration of
harvesting, raising
isolated areas
animals, handicrafts
and agriculture.
- Proper health - Proper
- Work
- Equal rights
system
education system - Subsistence
- Accessibility
- Basic
- Access to digital - Affordable
- Communication
infrastructure
literacy
Solutions
infrastructure
- Social
- Citizenship
- Access to basic
interaction
services
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4.4 End-Users´ Interview Data Analysis
The questions used in the interviews are found in Annex 2. The whole set of interviews from the
target groups and subgroups from Peru, Brasil and Colombia can be found in Annexes 3.
Unfortunely not all countries completed the 13 interviews in all subgroups. Not all interviews were
completed in the same depth regarding the three dimensions mentioned in the previous
objectives. Still all the information recollected from secondary groups can give us a unique data
from these 3 LATAM countries.
A. PERU.A total of 13 interviews were completed in Peru, from the 4 target core groups and their subgroups. This means the goal was completed 100%. Although, not all three dimensions in the
interviews were completed in the same depth.
(i)
People with on-going physical/structural impairments.-
People with on-going physical/structural impairments tell us how much their condition of disability
affects them and impedes their ability to relate socially. To communicate socially, many times
they need to re learn processes. This affects them emotionally, many even having symptoms of
depression. The educational and emotional backup of the families is fundamental in these cases,
which also have to be informed and learn about new ways of communicating; whether through
the Braille in case of blind people or mute deaf language. Many times this leads to situations of
emotional and physical dependence, where self-esteem is affected.
People interviewed indicated that their greatest need is to learn how to be independent and to be
able to communicate better and socialized so they can be inserted in any type of work. They refer
that due to this condition of disability the unemployment rate is twice as in normal people. Their
request is for more psychological support and for greater social comprehension.
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If there is some degree of vision impairment, the help of special glasses and of books with large
fonts can facilitate this. It can also be helpful to have devices that help patients, such as software
for reading texts and books in Braille. In fact mobile technologies can be useful in helping solve
some needs surrounding chronic pathologies. It can also be helpful to have devices that help
patients, such as software for reading texts and books in Braille. These new technologies can help
with Braille information systems, oral Braille, laptops that use synthesis of voice (speaking
computer), devices related to the computer, systems that convert text to voice, systems of visual
recognition of characters, braille printers, speaking calculators, amplifiers of TV screens.
People interviewed at the Health care center V Lima- Ciudad, who are in charge of blind people
due to HIV/AIDS refer that patients, their families and health workers need is to create networks
between them for helping them improve education needs, appointments, treatments, counseling
and strengthening support between them.
People with Deafness and Hearing Impairment in Peru, refer that currently there is in existence a
new modern display that is connected to the computer and translates it into a form of Braille
language. Unfortunately this technology has very high costs, therefore, as far as they know the
more accessible technologies are intelligent telephones, which help communication without
needing an interpreter.
“What is needed for the blind and deaf are interpreters and specialists in dactylography; which
varies from country.” “Technologies would be useful for us, in order to help us insert socially, since
a lot of us find it difficult to communicate, since few people know our language”.
People with Disability at the Hipólito Unanue Hospital, Department of Physical Medicine and
Rehabilitation; a public state hospital; where usually a high number of people from low and
medium income sectors get attention; indicate their main statistical pathologies are
ostheoarticular and vertebral illness, carrying problems whilst employed and leading to
unemployment. These patients are usually refered from different parts of the country to get
attended for specific surgeries and they have to spend time in the hospital and in the city with
their families. Eventhough most of the costs are covered by the hospital; they have to pay, along
with the time of internship. Many patients get depressed because of their new condition. They
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were poor when they arrive and they get back to their communities even poorer and with a
disability. Some go back and commite suicide.
New technologies would be able to help us in controlling pain; by measuring and monitoring the
patient, therefore giving him the correct treatment and dosis. Mobile technologies can help in
giving information and counseling to patients who have to be trained for a new life and need to
face a new reality, as supportive tools for emotional support and for rehabilitation appointments.
(ii)
People with non-communicable or persistent communicable conditions.-
ii.i From January 2013 to date, 246 children aged five have died of Chronic respiratory diseases,
mostly from asthma and pneumonia. These victims live in poor conditions in the Andean area
above the 3,500 meters sea level. They live in extreme conditions, far away from populated
communities, in permanent poverty and with chronic malnutrition and temperatures that arrive at
15 degrees below zero. These people are usually attended in the health posts by health
technicians, and if lucky by a trained nurse. Every so often medical campaigns with doctors will
arrive at geographically excluded areas, where patients get diagnosis and referral, children get
vaccines, and free treatments are given. Unfortunately; these measures are not sustainable, and
many people continue with unresolved conditions or in worst scenarios respiratory outbreaks
increases with high mortality rates.
One interviewer says:
“In case of emergencies, people need to be attended immediately”.
Technological innovations are changing the panorama on control and prevention of illnesses and
diseases. Extensive availability of mobile technology, even in less developed countries, constitutes
an exceptional opportunity to broaden the benefits of “ciberhealth”. Mobile technology can be a
tool in reaching communities and giving support to chronic patients living in extreme conditions.
i.ii People with cardiological diseases present not only one symptom of chronic disease; they have
several conditions that develop in time. Unfortunately health workers are not capable of informing
and maintaining patient’s adherence to treatment, leading to a loss of the patient. Therefore
many of them do not return back to their appointments, unless they feel really ill. “Many of the
patients are iliterate and have little education” There is no culture of prevention in the health care
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system. Therefore, there is a need for the health care system to follow chronic patients and give
them better information, health standards, treatment and monitorising.
ESSALUD an extended social healthcare institution in Peru for low and middle income sectors; had
a pilot project with technological mobile systems at their Cardiological Service Unit. They had
telephone consultations. This project was withdrawn because the contract ended and was not
reinitiated. Nevertheless, they consider it was a very positive experience because mobile
technology can be used in helping patients with their appointments via the internet and in having
access to patient’s clinical history and viewing any pending results. With this system via mobile
technology, using a code, doctors in charge of the patient can have access to medical history via
internet, obviously respecting codes of ethics in order to secure their rights.
Another positive effect in using mobile technology is for creating support groups that can mantain
them informed and hopefully calm since at times their diagnosis is not very good.
ii.iii People with diabetes/hypertension need to maintain constant communication with their
doctors and nurses who can monitor them, control their secondary effects through treatment and
control their levels of glucose and hypertension. Through this system they can receive back and
forth information about their condition, serving to educate in diabetes and hypertension
prevention. Upon receiving constant information, they can deal with their chronic condition, since
their is a need for a certain degree of psychological support, especially considering that the vast
majority of patients are older adults and are found many times alone and living in conditions of
exclusion. Mobile Technology can be helpful in monitorising these patients, allowing for
appointments with their doctors and the necessary support.
ii.iv People with HIV-AIDS in Peru receive free treatment through the programme called TARGA.
There is a strong organization of people who give information and work along with government
organizations and the health minister for a multisectorial programme, especially to reduce stigma
and for better access to treatment. They intend to guarantee that the existing norms accomplish
access to medicines, reduction of stigma and discrimination, and the empowerment of people in
self-management.
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The organization called PROSA representing People living with HIV/AIDS whose mission is to
improve the quality of life and the respect of the rights of people with HIV, is interested in
incorporating informatics systems like mobile technology that can support their institutions by
establishing networks between users and health providers. Also by establishing better channels of
information via Internet and mobile phones related to social surveillance and political incidence. In
their opinion, this will bring better opportunities for HIV-AIDS patients, in reporting claims and
monitoring already existing concerns related to social and health topics. It will also help reduce
social stigma by strengthening social networks, improving educational access to information, and
supporting groups and counseling which are basic needs for reducing social exclusion and isolation
in HIV patients. Their major concern is to be includes and to share their experience, learning to
manage emotional aspects related to secondary effects of their condition as people living with
HIV/AIDS and the side effects caused by treatments.
PROSA has developed skills related to building and functioning of small and medium-size
companies (called “PyMes” in Peru). They consider that this idea can be developed even more and
can be used by more users. “The “users” can have access to technological tools that might help
them create small business. With these informatics techniques and mobile technology; users could
create a new telephone business and this would create social and job stability in their lives”.
ii.v .People living with persistent transmissible conditions of malaria and working people at
Hipolito UnanueHospital- National Hospital of Chanchamayo were interviewed. This Hospital is
located in an endemic area where the malaria is characterized as cyclical, seasonal and associated
to geographically and ecological tropical Amazon and Northern desert coast. “32% of the national
population is at risk to contract malaria”. Therefore educating the population is required. Mobile
technology can be helpful to surpass geographical barriers and communicate opportunely with
distant health centers.
Using technology to notify possible cases and of the presence of
mosquitoe larvae can help us avoid propagation. Technologies would be able to play an important
role giving constant information, educating, monitoring endemic areas, especially geographically
excluded communities. “Epidemiological surveillance can be done through telephone cellular”.
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ii.vi Peru is one of the countries with the highest rates of detection and treatment of tuberculosis,
eventhough in the last decades statistics for MDR-TB have increased, this has become a big
problem for the national public health system. Basically patients come from poor income sectors
and malnourish populations living in periurban hacinated areas. The national health system gives
free treatment by a Directed Observed Treatment (DOTS), supervised by nurses. Those patients
living with chronic conditions like tuberculosis are committed in having to take many tablets every
day for several months, in case they develop resistance this will be for years, and they can have
adverse reactions. In many cases patients will abandon treatment. Patients with tuberculosis
many times live in conditions of extreme poverty and they should abandon for a time their work
and they suffer from the stigma. Most patients have severe depressions and they begin to lie
about their condition to their family, living with them in their overcrowding houses infecting the
entire family group. These needs are difficult due to the scarce educational and cultural level. The
majority are informal, independent people dedicated to the sale of delicacies, papers or
handimen, etc. The basic needs for the health system are rapid diagnosis, good adherence to the
treatment; avoid depression due to stigma and increase information to the population. The mobile
technologies help the patient in adhere to treatment and diminish social stigma, supporting them
in counseling groups.
Goals seak the constant training of patients, teaching them about side effects in treatment, giving
them emotional support. DOTS should achieve more effective results and not have cases of X
MDR.
(iii)
People living in Low-income sectors.-
People living in low income sectors, have little access to many services, the deprivation of basic
human needs, which commonly include food, water, sanitation, clothing, shelter, health care and
education. Most Low income patients are undocumented, which exclude them even more from
the system, making them invisible to many social programs. Gaps in education, health which is
basically free, becomes very difficult to reach for this sector of people.
“There is a lack in 40% of the population to access to mobile technology, and it comes from low
income settings”. This goes hand in hand with a lack of educational opportunities, unsatisfied
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demands in the student´s needs to be at the vanguard of times of their generation. People have
perceptions and they believe there is inequality in education, especially the young. Mobile
technology would be able to help expand the richness of a high-quality and fair education. This can
help for immediate access to internet software’s connected with the national data base system
and register undocumented people, facilitating burocratic processes that have excessive costs for
low income people.
“Chats are needed and virtual conferences that permit the exchange of strategies and also to
identify the tendencies and future needs; in which the students can develop their capacities”.
According to the “Sociedad Benefica Metropolitana de Lima” technologies should offer specific
strategies for attending programms for children, adolescents, pregnant women, young adult and
older adults living in extreme poverty with quality and efficacy. Through verbal or virtual contact,
in this case using telephone texting, follow ups, immediate diagnosis, counseling, physiological
support or information families can be informed and be introduced into a social program. If we
include the high percentage of excluded people, living as indigents, vulnerable, who have limited
access to health care, education, information, and create networks for including them via
telephone we can connect them and avoid exclusion.
For CEDETEP; an organization in charge of re-valuing the role and rights of women within families;
tell us that teenage mothers require special services for their emotional recovery and subsequent
re-integration into society. One way is monitoring pregnant women by sending text messages,
emails because most of the teen moms now have a cellular phone and access to the Internet.
These innovative technologies can help train teachers, student-leaders and fathers, within
educational centers in the prevention of teen-age pregnancy, within the frame of sexual
responsibility in values.
There is a special need in giving social support network, monitoring, and keeping records in their
appointments for teenage pregnancy and high risk pregnancy.
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(iv)
People living in Isolated areas.-
The Amazon Organization interviewed YINE YAME-CEPOXY YINE, they made clear that their
mission was to complete spiritual life for social and human development, based on the principles
of justice, reciprocity, equity, solidarity, innovation, respect and discipline. This is important to
point out, because indigenous communities are willing to accept changes to their culture.
Most of the amazon communities represented by this organization are excluded geographically
from health services; being accessible only by boats and by feet; taking them several hours or days
to arrive. There is a lack of knowledge about the indigenous health system, and the local health
system has no policy in promoting intercultural politics. There is a high prevalence of child
malnutrition, gastrointestinal and parasitic infections in the Amazon area. Reemergence of old and
new diseases in the communities are of importance in epidemiological vigillance. There is neither
promotion nor harnessing of the elderly knowledge about medicinal plants. There is no
appreciation for the work of midwives, or to be assisted, or in cases of emergencies, they can only
get help by helicopter. “If we had more technological help, distances would be shorter by using
cellular phones; yet there are no lines in these areas and we only have electricity a few hours or we
use an engine that generates electricity”.
For the last several decades, access to education has been the most important aspiration for all
natives in all of these communities, even for those located contacted and living in isolated areas.
In fact, the formation of communities in the Bajo Urubamba can be explained by the creation of
bilingual schools, which facilitates children´s daily access to the school. Still, there is presence of
non-indigenous teachers in indigenous primary schools. As a whole, indigenous communities lack
from enough human resources in different specialties. There are no education centers for superior
education that are decentralized and at the reach of the indigenous communities. There is little
promotion of policies for the development of Bilingual and Intercultural Education. Most of the
bilingual schools have only one teacher. In those schools located in distant communities, teachers
are not present through all educational time of the year. There is limited participation of
indigenous population in the State offices at the Educational administration. In general, there is a
poor quality in children´s education across all educational levels. The limited income of the parents
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is one factor limiting youth´s access to superior education in the city. As, changes occur, so called
globalization, teachers who are sent to those areas lack of bilingual skills, and the ancient
knowledge is increasingly forgotten by the indigenous communities.
According to the organization the Government has taken away their indigenous territories and is
resistant in acknowledging it back or respecting international agreements. The organization
explains their actual sociopolitical situation: “We are the sector of extreme poverty in the country.
We have not developed awareness about financial self-sustainment. We strongly depend on
financial organizations, like NGO´s”. Another explanation is that some leaders do not inform or
disseminate information to their communities about the activities conducted by the local, regional
or national organizations.
There is limited access to any communication media (radio, newspapers, television, internet etc.),
even transportation for getting into their communities. The government lacks of any plan for
development of communication media for indigenous communities. Therefore, YINE YAMECEPOXY YINE decided to build a web site which includes a large number of communities of the
amazon basin in Peru. “We are stronger when we communicate; we are building a web portal,
which is the largest in Peru about the indigenous people; most of our social organizations are
linked within a network and we would like to develop an intranet with more technology for
informatics; and we are especially training our indigenous youth so that the work can be conducted
by ourselves”.
The Association of Andean communities of Ayacucho (Quechua and Aymaras) work with rural,
periurban and urban populations from the highlands of the province of Huanta, Ayacucho. They
represent remote communities located at 4,000 meters altitude of the Andes, living in extreme
poverty. They have experienced the internal violence of the country (1980-1992) and suffered
social and historical exclusion. Many migrated to the coast cities. The wild and rough geography of
the Andean area makes it difficult for accessing to technological communication. There are no
mobile services, like internet or cell phones, or any other telecommunication and for getting any
of these services people must travel two hours to the nearby communities. There is an increase of
the population over 65 years and foresees that in the following years Ayacucho will have a more
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aged population, data that suggests there will be greater health services needs for chronic
illnesses in the older adults. Mobile technology is an opportunity for communities living in high
altitudes because this would help them reduce time in accessing to services and also for children
in receiving better educational training.
B. BRAZIL.In Brazil, a total of 6 interviews were achieved.
(i)
People with on-going physical/structural impairments.-
The visually impaired with or without other disabilities generally fall in the category of low-income
population are supported by social benefits. The social exclusion resulting from the scarce
resources have several limitations imposed by disability. The increased accessibility of visually
impaired to communication and access to information and knowledge certainly opens new
possibilities to get out of this condition of exclusion. The learning of new ways in communication
increases self-esteem, highlighting their ability and independence as they can communicate
without the help and mediation of third parties. Their basic needs are focuse in strengthening selfesteem and confidence of disabled people.
People with visual impairment and blindness in the INSTITUTO SÃO RAFAEL comment that being
able to use compatible phones, like softwares such as Portable Scanner Reader (SLEP), which
captures images and reads text to the user and has applications that can identify colors and money
bills is of absolute help for the blind community. Access to social networks via the Internet enables
communication, having long and constant conversations with other people anywhere in the world,
expanding their social skills. However the access depends on the possibility to purchase equipment
(phones, laptops, etc.), usually is more expensive when compatible softwares are available for the
blind and in native language.
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People with Deafness and Hearing Impairment in Brazil, sustain their needs are to be included as
in a globalized world through text messaging and in social network. It fortifies social life, with
relations within friends and family. People with impairment need tools for the inclusion. “We
need to learn to use these technologies. Teachers must be prepared to teach students with some
type of disability and include them”. Technologies help people put in better contact and relations
with the disabled. Needs are focused on improving better communication and mechanism of
integration.
(ii)
People with non-communicable or persistent communicable conditions.-
People with persistent communicable conditions, living with HIV/AIDS, (GRAPPA) in Brazil, indicate
that the main challenge with HIV patients is to focus in the stage of recovering the individual,
building a vital and on-going debate, targeting the best form of action to seek recovery of the
individual and their reintegration into society, in order to break the stigma and prejudice that still
exist. It is understood that this transformation process is gradual and in this sense it seeks
partnerships that can contribute to the effectiveness of these actions. Since its creation, GRAPPA
has been recognized by local public health agencies as an important entity in supporting minority
groups. Patients living with HIV / AIDS need to have a differentiated approach in health.
Technology helps a lot, because most live in other cities and the use of movile phones can help
schedule appointments and tests. Education is essential and technology is very important, since
many of them make online courses now to get more information and be in supportive groups.
Today users living with HIV-AIDS, despite any profession, suffer much prejudice and often end up
being excluded from the labor market. Everyone needs to be accompanied with counseling and
psychological support to be able to deal with their condition. Mobile technology is one way that
they use to look up and meet other testimonials from people who are experiencing it and are
facing reality of living with HIV- AIDS.
(iii)
People living in Low-income sectors.-
“Around 65% of the Brazilian population is digitally and technologically excluded”. This percentage
limits the access for any kind of information and reduces active participation. New technologies can
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benefit professional for seeking better qualification. The Committee for Democratization for the
Amazonia believes that mobile technology can facilitate access to communities into networks and
consequently bring more empowerment for communities.
For people living in low income sectors, who have little access to many services and are
experiencing changes in their communities, mobile technology can facilitate their legitime concept
of health and care for nature, like reducing environmental impacts caused by disposable trash,
through the management and handling of residues. By sharing their knowledge they can return to
the productive chain saving natural resources, sharing Amazon natural values.
(iv)
People living in Isolated areas.-
For the Interdisciplinary Group for Social and Environmental Studies and Development of Social
Technologies in the Amazon; health needs faced by riverside communities are numerous, since the
health system does not cover effectively these communities due to lack of available goods and
services (medicines, equipment, health professionals, among others). Medical care is poor; there
are no health center, and limited access to medicines. Although in some cases there is a health
worker in the communities, lack of supplies, equipment and qualified personnel to provide
assistance or care for the simplest cases of illness become a serious problem. An alternative found
to substitute industrialized medicines is the traditional knowledge from these populations.
Medicinal plants, are used extensively in this region only for consumption by the community, and
are prescribed by those who know them well, being used for health problems from accidents to
tropical diseases like malaria, for example.
In the case of health, mobile technology can aid in relief (communication) and the agility of the
process of mobility both for the Public Health team in getting access to cities and for communities,
making easier diagnosis and treatment or even in the most serious cases for the displacement of the
sick to the city.
Mobile technologies can be an important tool for educational inclusion of the riverside communities
in the Amazon. Since riverside communities are located in remote areas, which hinders access to the
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communications systems (telephone, cellular) as well as transportation. Due to the lack of means of
communication of greater amplitude (internet, cell phone, among others) riverside communities’
population from remote areas, themselves, mostly end up establishing social interaction restricted
to the site. Proving mobile technologies to riverside communities in the Amazon would enable the
community to establish means of communication with social workers from various parts of the
world, thus favouring greater social interaction and dialogue with other external social agents. It
would also favour more accessibility for training courses / instrumentation, information of local
interest, socio-political articulation, and commercial, among others. This would create new
possibilities for interaction and dissemination of local knowledge.
C. COLOMBIA.Unfortunately, the team only recollected one interview from Colombia.
(i)
People with non-communicable or persistent communicable conditions.-
People living with HIV/AIDS in Colombia have several difficulties because the vast majority of our
users seek alternatives for psychological advising, treatment, legal and health insurance and
support within the health system. Along with the HIV condition, it becomes very difficult and
lonely condition to live with. The chance in having access to a correct diagnosis, opportune service
and orientation for the patient and their families, it is a great challenge in reducing barriers found
in the health system. The barriers mentioned of poverty, discrimination, lack of information and
access to a good diagnosis or treatment are their major needs.
Therefore, information given by any kind of network constitutes mechanisms of appropriation of
information by the users, some include mobile resources of consultation set against different
pages of information, but others include the facility to access to information and confidentiality as
a tool that would facilitate time for users. The facilities that offer the mobile technologies are in
education by giving better access to pedagogical tools; help them get to know programmes of
development helping resolve their needs and reduce exclusion in this group of people.
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5 DISCUSSION
5.1 The End-Users´ Needs for Inclusion
Interviews were completed in all core groups and subgroups from Peru. In Brasil we managed to
complete 6 interviews. Unfortunately in Colombia only one interview was completed. The Boolean
search was done through GOOGLE. This information helped to enrich information found in the
interviews. We must explain that; even though these three countries share similarities with other
LATAM countries (they have people living in low income sectors, some have people living in
isolated areas, people living with chronic diseases and impairments) it is not possible to
extrapolate these results to other countries of the region; because their socioeconomic, political
context and priorities in their needs of their population might differ. For example, Peru and Brasil
share the vast majority of indigenous populations in the Amazon area, Colombia has few Aymaras
and Quechua´s, but their needs are difficult to generalize for other countries of LATAM that do not
have indigenous ethnic groups. Although this information is not comparable, in some cases we
found similarities. Further studies with more representative groups in the LATAM area should be
incorporated.
Comparison with End-User Groups in Europe should be completed in a future analysis and will be
included in D4.3.
Using the information in the interviews and in the Boolean search for the END-USER NEEDS, we
see that for the first core group; People with on-going physical/structural impairments; their
needs are to find ways in learning to be independent and be able to communicate much better
and socialize. They need to insert in any type of work and take part of the new changes in society.
Their basic request is for more psychological support and for greater social comprehension and
integration; in terms of educational programs, health care systems, and occupational jobs that can
be offered to them.
Regarding technology, it will be useful for accessing to healthcare by communicating the system
with patients and in creating networks. These will create educational links to improve information
and will reduce social stigma in these group of people. Technology can be an affordable
economical solution for people with any disability. These new available programmes can serve as
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tools for communication making them feel less dependent, more confident and integrated in a
changing modern society. The above perceptions were homogenous for both, Peru and Brazil.
In the second group of People with non-communicable or persistent communicable conditions;
interviews from all three LATAM countries were done from HIV-AIDS patients. All HIV-AIDS
patients in Peru, Brasil and Colombia have free access to treatment. HIV-AIDS communities of
affected people are becoming stronger organizations who work along with government
organizations and the health minister for a multisectorial program, especially to reduce stigma and
to for better access through treatment. Their general needs are to reduce social stigma by
strengthening social networks, improving educational access to information, and supporting
groups and counseling which are basic needs for reducing social exclusion and isolation in HIV
patients. Their major concern is to be included and to share their experiences, learning to manage
emotional aspects related to secondary effects of their condition as people living with HIV/AIDS
and the side effects caused by treatments. They all have similar concerns regarding education and
having more information for patients and family.
Mobile technologies offer them facilities like programs of development helping them resolve their
needs and probably reduce exclusion in this group of people. Regarding health needs; the chance
in having access to mobile technologies can give better access to correct diagnosis and coordinate
medical appointments. The opportune service and orientation for the patient and their families
can reduce barriers found in the health system. Mobile technology can establish permanent
communication demanded in this group of people. All this is related to social stigma and needs for
equal right inclusion in the HIV-AIDS patients.
For the other sub-groups of people living with a chronic condition, they all manifested to be
affected emotionally, socially, and sometimes even financially. The way people and their families
get affected by a chronic illness depends on the particular illness and its severity. How they deal
with new information, education, available treatments can help them deal with the chronicity of
their condition. These groups focused their needs in health education, defined as constant
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training of the patient. They also mentioned the importance in the adherence to treatment related
to a good information and education of the patient and family. They also mentioned the need in
teaching about side effects in treatment, giving emotional support and reducing stigma due to
chronicity. If these mobile technologies seek to be helpful they should be in these areas
mentioned.
A particular case was that of malaria; where they mentioned their needs in improving control of
malaria. Movile texting can be a very useful tool for epidemiological surveillance, control of cases
and larvae growth along with education of the population.
In the third core group of People living in low income settings, their needs are in the lack of
access to basic human needs which commonly includes food, water, sanitation, health care and
education. Most Low income patients are indocumented, which exclude them even more from the
system, making them invisible to many social programs. Gaps in education, health which are
basically free, become very difficult to attend for this sector of people. Their demands focus
basically on these areas.
We managed to have interviews form Peru and Brazil. Even though in both countries the
interviewers come from extreme poverty and are socially excluded; in Peru they talked about the
need to be included in a formal system. This means to improve education, incorporate technology
so the young people education can have the same chance to compete with others in a modern
world. At the same time it will help them bring the “unknown or undocumented people” into
contact with the system, giving them certain “social, health and educational rights” and reduce
exclusion. Meanwhile in Brazil, the interviews correlate their needs with the chance in sharing
their culture, especially with their own particular concept of care in health in their communities,
such as reducing environmental impacts and saving natural resources.
When they were asked about the benefits in using technology their positions were as previously
mentioned.
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In the fourth core group of People living in isolated areas; both countries Peru and Brazil; have
communities in the Amazon. Their needs are focused in shortening the distance in education,
health, human rights, negotiation with governmental institutions and reduce geographical
exclusion.
Through better education, culture and bilingual education, traditional medicine
preserve, intercultural health services they can improve their conditions of living. What Indigenous
people from the Amazon are asking for, is to improve the sense of empowerment and strength in
negoting with institutions.
Technology can help them generate knowledge and improve research from the Amazon areas.
Mobile telephones are useful to reduce time in the access to health services and also for the
children in receiving better educational training, reducing discrimination felt by them.
In table N° 12 we present a summary of end user´s needs.
TABLE N° 12: SUMMARY OF END-USER´S NEEDS
TARGET GROUPS
People
with
on-going
physical/structural impairments
NEEDS
•
•
•
•
•
People
with
noncommunicable or persistent
communicable conditions
•
•
•
•
•
•
•
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Learn to be independent and be able to communicate
much better and socialize.
Psychological support, social comprehension and
integration.
They ask for educational programs, health care systems,
and occupational jobs adequate for them.
Reduce social stigma in these group of people.
Regarding technology, it will be useful for accessing to
healthcare by communicating the system with patients
and in creating networks.
Reduce social stigma in HIV-AIDS patients.
Have better access through treatment in HIV-AIDS
patients.
Strengthen social networks.
Improve educational access to information.
Have supporting and counseling groups.
Mobile technologies offer them facilities like programs
of development helping them resolve their needs and
probably reduce exclusion in this group of people.
Health education, defined as constant training of the
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•
•
•
People living in low income
settings
•
•
•
•
People
•
living in isolated areas
•
•
•
•
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patient. Improve adherence to treatment related to a
good information and education of the patient and
family.
Better knowledge about side effects in treatment, giving
emotional support and reducing stigma due to
chronicity.
Improve control of malaria.
Mobile texting can be a very useful tool for
epidemiological surveillance.
Improve the lack of access to basic human needs in
health care, education, water, food, water and
sanitation.
Document the “undocumented” people and include
them in the formal system.
Improve and incorporate technology education.
Share their concept of culture and care in health.
Reduce educational, health, human rights, and
geographical exclusion.
Improve their conditions of living through better
education, culture and bilingual education.
Preserve their traditional medicine and create
intercultural health services.
Improve the sense of empowerment and strength in
negotiating with institutions.
Technology can help them generate knowledge and
improve research from the Amazon areas, and reduce
time for access to basic services.
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5.2 The M-Inclusion Macro Value Chain in LATAM
Telecommunications infrastructure in developing countries has showed to improved rapidly
and Internet access is widely available. The ICT sector and the telecommunications market has
increased substantially over the last decade, leading to new challenges and opportunities.
However, the use of information and communication technology in health remains limited or is
still in an emerging phase.
Telecommunications infrastructure in Peru has improved rapidly and Internet access is widely
available. However, the use of information and communication technology in health remains
limited.
Biomedical Informatics in Peru is in an emerging phase. The ICT sector and the
telecommunications market has increased substantially over the last decade in Peru, leading to
new challenges and opportunities. Comparing the actors of the three value chains studied (Health,
Education and Occupation), Brazil demonstrated presence of four actors of the nine categories for
all the value chains, namely, hardware vendors, platform developers, internet providers and
operators. The main R&D funding agencies (CNPq and FINEP) have been also present in all the
three value chains. This suggests that those actors should be considered important stakeholders
since their transversal action along all the considered value chains can contribute to support
structural programs and projects such as open platforms for M-Inclusion applications.
In the m-Health Value Chain in Peru, it can be identified that the interventions to promote the
adoption of health information and communication technology tools, particularly with limited
resources patients, can be acceptable and feasible, and may be based on existing standards. In
the future, Mobile technology will have a greater role in caring for health in developed countries
and in countries in process of development. Education and training on information technology for
health professionals remains one of the challenges of public health. Lack of education in medical
informatics skills is evident among health professionals who have different levels of computing
skills.
Another conclusion from the value chain analysis is that existing initiatives should be considered as
the basis for M-Inclusion applications. For example, Brazil has a solid experience in the field of
distance learning aimed at higher education and the same knowledge and technologies that
support the existing courses could be applied to create new M-Education applications focused at
the population in isolated areas. It is important to notice that all the regulators of the searched
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value chains have an active role formulating and implementing policies aimed at social inclusion
including the use of ICT to reduce vulnerability.
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6 CONCLUSIONS
Telecommunications infrastructure has improved rapidly in developing countries, and Internet
access is widely available. However, the use of information and communication technology still
remains a challenge. Referring to LATAM, we could not identify hardware vendors, content
providers, application developers, platform developers or operators. This can be a future
challenge for implementing informatics in target groups, especially when understanding and
focusing their special needs.
We consider that the END-USERS organisations have a clear understanding of their needs and the
benefits that can be brought by M-Inclusion applications. The needs in the targets groups are very
specific; going from the development of specific software’s for impaired people, through
educational needs, health needs, reducing geographical and economical barriers in poor settings,
reducing stigma in chronic conditions and creating networks for communication in a globalized
and constantly changing world. They ask for telecommunications as a right for accesing basic
services such as health, education and psychological support. However, although many were
supportive in the use of mobile solutions, their use remains very limited and cannot solve all the
structural problems that are behind the nature of the needs in the target groups.
As a brief summary:
Finally, we presented the following data in the D.4 document;
1. The search for the Target end-user´s representatives: Peru, Brazil and Colombia were
selected as LATAM countries.
2. The M- inclusion macro value chain mapping: Peru and Brazil was completed. Data from
Colombia is missing.
3. Secondary analysis from the Boolean GOOGLE search: These data strengthen the
interviews analysis.
4. The interviews with the target groups and subgroups of the three countries involved in Minclusion: A total of 20 interviews were done. 13 were from Peru who completed all
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subgroups, 6 came from Brazil and 1 from Colombia. The subgroup of HIV- AIDS was the
only group that could be compared for the 3 countries. For Brazil and Peru, comparison
was made, for finding similarities or differences, for interviews of the subgroups of people
living with impairments, chronic diseases, low incomes and isolated areas. Unfortunately
not all interviews were answered in the same depth.
5. Results and conclusions of this report will be used as initial input for the end-users
workshops- D4.2- aiming to create the End-users roadmap draft-D4.3-, after the
workgroups interactions.
6. This deliverable D4.1—part of WP4 – is a starting point for the inputs for the end-usersthat will be helpful for the latter body analysis of data that will serve as the complete input
for D.5.1—the report on the M-Inclusion Benchmark.
Recommendations for future analysis
•
Complete the search for the Target end-user´s representatives for Colombia.
•
Complete the M- inclusion macro value chain mapping for Colombia and the gaps
in Peru.
•
If possible complete the interviews of the missing subgroups in Brasil and
Colombia.
•
Complete the data From Europe countries for further comparative analysis
between LATAM countries.
Open Questions
Based on the research shown in this document, we propose five key questions to be answered by
the stakeholders. The questions are the following:
•
As needs and demands are being identified overtime, will the needs of the target groups
become more specific? Do the stakeholders think new needs can appear?
•
Are the M- inclusion stakeholders able to satisfy End Users´ needs? For example, how can
M- inclusion actors of LATAM articulate available mobile technology to solve these needs?
•
Are the M- inclusion stakeholders aware of the End Users´ needs?
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•
Can telecommunication emerge as possible solution, if so in what degree can they cover
the needs mentioned by the end-users in each sub-group?
•
Can we think of a telecommunication initiative as a correct proposal for a particular
setting and group of End Users? Are there more general telecommunication initiatives
that are appropriate for different settings and groups of End Users?
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7 REFERENCES
1. Warshauer, M., Technology and Social Inclusion – Rethinking the Digital Divide. MIT Press, 2004.
2. Health in the Americas, 2012 Edition: Regional Volume N 7, Pan American Health Organization,
2012
3. Bulletin of the World Health Organization 2003, 81 (1) The cost of diabetes in Latin America and
the Caribbean
4. Buvinic, M., Mazza, J., Deutsch, R. Inclusão social e desenvolvimento econômico na América
Latina; tradução de Hilda Maria L. P. Coelho. - Rio de Janeiro: Elsevier: Washington [Estados
Unidos]: BID, 2004.
5. United Nations Foundations, The Opportunity of Mobile Technology for Healthcare in the
Developing World, UNF 2009
6. World Bank, Disability and Inclusive Development in Latin America and the Caribbean, World
Bank Factsheet.
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8 ANNEXES
SUMMARY OF ANNEXES
The annexes present the following information:
1. The search guide: this guide was used to collect information online about actors in the value
chain.
2. The interview guide: this guide was used to gather interview data from a representative of
one secondary group of each of the four core groups.
3. The search guide: this guide was used to collect information online about all secondary groups
that were not interviewed.
4. The M-Inclusion Value Chain – Peru/Brazil – Search descriptions
5. End-users needs for inclusion - Peru/Brazil – Interviews and search descriptions
6. M-Inclusion Value-Chain—Peru / Brazil – Descriptions of the search
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ANNEX 1
Search Guide- Definition of current needs for inclusion based on actual situation
Searching the Value Chain
Country:
( ) Brazil
( ) Peru
Dimensions of the Value Chain:
( ) Health
( ) Education
( ) Occupation
Actors in the Value Chain:
( ) Regulators (e.g. Ministry of Health)
( ) Funders (e.g. Banks, NGOs)
( ) Hardware vendors (e.g. PDAs, handsets, laptops)
( ) Content Providers (e.g. Content aggregators, content developers)
( ) Application developers
( ) Platform developers
( ) Project owners/Developers
( ) Internet providers
( ) Mobile service providers
( ) Health systems managers
Source link:
Search strategy:
SEARCH TERMS:
a) Name of actor in the value chain
b) Mobile
c) ICT
d) Cell phone
e) Internet
f) Health*
g) Educat*
h) Occupat*
BOOLEAN SEARCH
• Name of actor in the value chain AND (Mobile OR ICT OR Cell phone OR
Internet) AND (Health* OR Educat* OR Occupat*)
Summary
1. General Description of Source
2. What health services, linked to technology, presented and/or discussed
3. What educational services, linked to technology, presented and/or discussed
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4. What occupational services, linked to technology, presented and/or discussed
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ANNEX 2
Interview Guide - Definition of current needs for inclusion based on actual situation
Country:
( ) Brazil
( ) Peru
Core group:
( ) People with ongoing physical/structural impairments
( ) People with non communicable or persistent communicable conditions
( ) Low-income sectors
( ) Isolated areas
Secondary group:
( ) People with Visual Impairment and Blindness
( ) People with persistent communicable conditions: HIV/AIDS
( ) Maternity and early years of life
( ) Amazon: Main Ethnic Groups (Indigenous, Caboclinhos, Ribeirinhos)
Name of the organization:
Name of the interviewee:
Contact information of the interviewee:
( ) Email—
( ) Telephone number—
Date:
Mode of interview:
( ) Email
( ) Telephone
Questions by Topics
TOPICS
Your organization
1. Can you describe the mission of your organization?
Health
2. What are the health needs of individuals your organization represents?
a. How could mobile technologies help solve these needs?
Education
3. What are the educational needs of individuals your organization represents?
a. How could mobile technologies help solve these needs?
Occupation
4. What are the occupational needs of individuals your organization represents?
a. How could mobile technologies help solve these needs?
Psychological support
5. What are the psychological needs of individuals your organization represents?
a. How could mobile technologies help solve these needs?
Social (other)
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6. What are other social needs of individuals your organization represents?
a. How could mobile technologies help solve these needs?
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ANNEX 3
Search Guide- Definition of current needs for inclusion based on actual situation
Country:
( ) Brazil
( ) Peru
Core group:
( ) People with ongoing physical/structural impairments
( ) People with non communicable or persistent communicable conditions
( ) Low-income sectors
( ) Isolated areas
Secondary group:
( ) People with Deafness and Hearing Impairment
( ) People with Mobility Impairment
( ) People with noncommunicable conditions: Chronic respiratory diseases
( ) People with noncommunicable conditions: Cardiovascular Diseases
( ) People with noncommunicable conditions: Diabetes
( ) People with persistent communicable conditions: Tuberculosis
( ) People with persistent communicable conditions: Malaria
( ) Youth Education
( ) Sertão: Main Ethnic Groups (Sertanejo))
( ) Andes: Main Ethnic Groups (Quechuas and Aymaras)
Source link:
Search strategy:
SEARCH TERMS:
i)
j)
k)
l)
m)
n)
o)
Name of secondary group
Need*
Health*
Educat*
Occupat*
Psycholog*
Social*
BOOLEAN SEARCH
•
Name of secondary group AND (Need*) AND (Health* OR Educat* OR
Occupat* OR Psycholog* OR Social*)
Summary
5. General Description of Source
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6. What health needs are presented and/or discussed
7. Are these needs addressed by mobile technology?
7. What educational needs are presented and/or discussed
8. Are these needs addressed by mobile technology?
8. What occupational needs are presented and/or discussed
9. Are these needs addressed by mobile technology?
9. What psychological needs are presented and/or discussed
10. Are these needs addressed by mobile technology?
10. What other social needs are presented and/or discussed
11. Are these needs addressed by mobile technology?
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ANNEX 4
End-users needs for inclusion – Peru, Brazil, Colombia
– Interviews and search descriptions End-users needs for inclusion
INTERVIEWS FROM PERU
1. PEOPLE WITH DISABILITIES
1.1 People with visual impairment and blindness – Interview data
Name of Organization: CENTER FOR THE REHABILITATION OF THE BLIND OF LIMA - Peru
MISSION: To contribute to the promotion and to supervise the wellbeing and constant
improvement of individuals with visual impairment, evaluating and developing their capacities, so
that that they can become leading actors of their own development and integration to the society.
Health needs
How can mobile technologies solve those needs?
• Pathologies related to diabetes
• Physical problems and of physical posture
• Low vision
• Hereditary diseases
• Hypertension
• Patients with alcoholic intoxication
• Elderly with blindness
• People with HIV/AIDS
• People dependent on insulin
The loss of vision makes people re-organize their lives and learn new ways of doing things. If there
is some degree of vision, the help with special glasses and of books with large fonts can facilitate
their living. It can also be helpful to have devices that help patients, such as software for reading
texts and books in Braille, to have the software updated in our computers; in fact mobile
technologies are very helpful in our institution because our main area of teaching is computer
sciences and informatics.
Educational needs
How can mobile technologies solve those needs?
•
•
•
•
Orientation and mobility: Independence of movement with the help of a walking stick.
Communication: reading Braille, math calculations, writing, and public speaking.
Development of capacities and skills through projects and productive work.
We need more teachers of computer sciences and informatics, and to assemble computers
The technologies that would help would be Braille information systems, oral Braille, lap-tops that
use synthesis of voice (speaking computer), devices related to the computer, systems that convert
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text to voice, systems of visual recognition of characters, Braille printers, speaking calculators,
amplifiers of TV screens.
The JAWS software, which ignores all graphic objects, helps to read the hyperlinks and the text in
an orderly fashion. Likewise, the access to emailing with Outlook Express is very quick and it
would be very helpful in our institution.
Occupational needs
How can mobile technologies solve those needs?
•
•
•
•
•
When you leave, the labor market closes itself.
To sensitize the universities.
To train society.
Budgeting to improve the quality of life.
The telescopic glasses are impossible to access.
Psychological needs
How can mobile technologies solve those needs?
If the person is born blind, he/she learns how to live with it and everything would depend on the
environment.
• To receive psychological support.
• To reinforce the social area and the recreational area.
• Self-esteem, they become irritable.
With technological support we can have direct contact to our patients because they only come to
the institution for their rehabilitation; we don´t have hospitalized patients.
Other social needs
How can mobile technologies solve those needs?
• Living problems
• Problems associated with low income.
• Lack of dissemination of the skills they have
• Underemployment
• Unemployment rates affect them twice as other people.
The emotional part of it is fundamental; the process of learning is larger and the desire of
improvement is high.
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1.2 People with visual impairment and blindness – interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
(x) Perú
Grupo: PERSONAS CON ENFERMEDADES PERSISTENTES VIH/SIDA- PERSONAS CON DISCAPACIDAD
OCULAR
_______________________________________________________________
Nombre de la organización: Dirección de Salud V Lima Ciudad-Ministerio de Salud
Nombre del entrevistado: Sonia Mónica Figueroa Paucar
La información de contacto de la persona entrevistada:
(x) Dirección de correo electrónico
[email protected]
[email protected]
[email protected]
(x ) Número de teléfono993491819
Fecha:
16-02-2013
Modo de la entrevista:
( x ) Correo electrónico
( ) Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
Atención de la Salud en 22 distritos de Lima Metropolitana
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Atención integral en las diferentes etapas de vida.
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Atención de la salud Ocular
Atención de la Salud Bucal en pacientes viviendo con VIH
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Mejoran el acceso a la información y Educación de los pacientes y personal de salud que ofrecen
prestaciones de salud.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Actualización en información educativa, investigaciones y experiencias exitosas en la atención
primaria como también la especializada .Todo ello, permita la mejora en las competencias y la
oferta de nuestros servicios de salud.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Pueden contribuir en la información inmediata y la mejora en la comunicación en caso se requiera
una consulta a corto plazo de ser necesaria.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
Acceder a mejora en la comunicación con tecnología móvil y otros medios ya que se trabaja con
personal de salud y pacientes ubicados en puntos distantes en la ciudad.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
El apoyo psicológico
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
Disminuir el stress laboral
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social (otro)
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
Las tecnologías nos abrirían muchas puertas para mejorar su atención teniéndolos conectados y
en constante contacto.
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1.3 People with Deafness and Hearing Impairment- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON SORDERA Y DEFICIENCIA AUDITIVA
_______________________________________________________________
Nombre de la organización:
ASOCIACIÓN DE SORDOCIEGOS DEL PERÚ
Nombre del entrevistado:
PRESIDENTE: JOSÉ HERNÁN LLONG QUIUN
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
(X ) Número de teléfono01-4-516194
Fecha:
04-03-2013
Modo de la entrevista:
( ) Correo electrónico
( X ) Teléfono
(X) Personal
Preguntas por Temas
Su organización
1.-¿Puede describir la misión de su organización?
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Búsqueda y/o detección de personas sordociegas con el fin de integrarlas en la sociedad y mejorar
su calidad de vida.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
La discriminación, las amistades disminuyen, la familia se aparta la sordera y a ceguera son
distintas es necesario para nosotros tener un intérprete.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
En la actualidad hay un display que se conecta a la computadora y traduce en forma braille pero
son muy elevados los costos para adquirir este display.
Aún no tenemos conocimiento de cómo las tecnologías nos puedadn ayudar a menos que sean
teléfonos inteligentes.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
ASOCIP es una asociación civil sin fines de lucro que agrupa a personas sordociegas y con
discapacidades asociadas, brinda servicios de formación educativa y ocupacional para personas
sordociegas y de capacitación para personas sin discapacidad.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Lo que más necesitamos los sordociegos son interpretes especialistas en dactilología lo cual varía
de país en país, pero básicamente es el mismo
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
La ayuda del CONADIS es casi nula así es que es muy difícil insertarse laboralmente sólo tenemos
recurso para hacer manualidades en papel y fisioterapia , collares para vender pero es muy difícil
el acceso al entorno y mucha competencia se necesita mayor difusión y capacitación.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Si hubiera tecnología que nos ayudaría necesitaríamos capacitación con intérpretes.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
En nuestro país encontramos mucha indiferencia
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social
Las tecnologías nos podrían ayudar a insertarnos socialmente ya que mucho de nosotros nos
encontramos aislados sin poder comunicarnos.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
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La falta de educación en el computador para los adultos es muy difícil hay que tener una
hipersensibilización.
Un sordociego no se puede comunicar sólo necesita de una interprete la cual sepa guiar, escribir y
traducir.
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1.4 People with Mobility Impairment-interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON DISCAPACIDAD
_______________________________________________________________
Nombre de la organización:
HOSPITAL HIPÓLITO UNANUE
DEPARTAMENTO DE MEDICINA FÍSICA Y REHABILITACIÓN
Nombre del entrevistado:
Lic. CESAR MARCOS GAMARRA
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
(X ) Número de teléfono9970799701
Fecha:
28-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
Su organización
1. ¿Puede describir la misión de su organización?
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“Prevenir los riesgos y proteger el daño, recuperar la salud y rehabilitar las capacidades de los
pacientes en condiciones de plena accesibilidad”.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
La mayoría de patologías son osteoarticulares, dolores, algias vertebrales, problemas
psicomotores y problemas ocupacionales
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Las tecnologías podrían ayudarnos con el control del dolor, también medir este dolor con la
tecnología para poder monitorizar al paciente
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Nuestros pacientes en su mayoría no cuentan con grado de instrucción.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Si estas tecnologías podrían ayudar en la capacitación del paciente y en apoyo psicológico.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
Estas necesidades son difíciles por la escasa educación y nivel cultural, al perder un miembro ya
sea superior o inferior no están preparados para enfrentar una nueva realidad e insertarlos a la
sociedad nuevamente se les hace muy difícil.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Apoyo en nuevos campos de trabajo y apoyo emocional.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
La mayor parte de pacientes los cuales entran en depresiones severas son las mujeres jóvenes
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social
Insertándolos socialmente apoyándolos emocionalmente.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
En estos pacientes las necesidades son muchas ya que ellos deben hacer una nueva vida y con
nuevas dificultades muchos de ellos no cuentan con recursos para rehabilitarse dejan el
tratamiento y se deprimen lo cual los lleva hasta el suicidio.
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Las tecnologías móviles siendo estas herramientas muy necesarias para el apoyo emocional y para
la rehabilitación apoyo tecnológico con nuevos accesorios o aditamentos que puedan contribuir a
su mejoría e inserción social.
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2 PEOPLE WITH NON- COMMUNICABLE OR PERSISTENT COMMUNICABLE CONDITIONS
2.1 People with non-communicable conditions: Chronic respiratory diseases- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON ENFERMEDADES RESPIRATORIAS CRÓNICAS
_______________________________________________________________
Nombre de la organización:
HOSPITAL HIPÓLITO UNANUE
UNIDAD DE ASMA Y EPOC
Nombre del entrevistado:
Asistenta Social: ROSA CUADRA ZAPATA
Asistenta Social: AURORA HINOSTROZA
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
[email protected]
[email protected]
(X ) Número de teléfono- 9866464662
Fecha:
28-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
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Su organización
1.-¿Puede describir la misión de su organización?
“Prevenir los riesgos y proteger el daño, recuperar la salud y rehabilitar las capacidades de los
pacientes en condiciones de plena accesibilidad y de atención a la persona desde su concepción
hasta su muerte natural”
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Perú enfrenta una oleada de infecciones respiratorias agudas (Iras), neumonía y gripe A (H1N1)
con medidas que asume el Ministerio de Salud (Minsa).
Los problemas respiratorios principalmente de origen infeccioso que afecta a las unidades de
intercambio gaseoso del pulmón es decir, los alveolos. Puede ser desde un grado leve que amerite
solamente antibióticos por vía oral y manejo en casa hasta ser muy serias al grado de amenazar la
vida siendo imprescindible el tratamiento en una terapia intensiva.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Las innovaciones tecnológicas están cambiando el panorama del control y la prevención de las
enfermedades. La amplia disponibilidad de la tecnología móvil, incluso en numerosos países
menos adelantados, constituye una oportunidad excepcional para difundir la utilización de la
cibersalud. Pero lo más importante sería ver la capacidad de los costos de esta tecnología.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Las Iras y la neumonía han cobrado desde enero pasado a la fecha 246 víctimas mortales, en su
mayoría menores de cinco años de edad que viven en las zonas alto andinas de la región sur por
encima de los 3.500 metros sobre el nivel del mar.
Los habitantes de esta zona viven en condiciones extremas, en comunidades alejadas de
centros poblados, en permanente pobreza y con desnutrición crónica y temperaturas que llegan
hasta los 15 grados bajo cero.
Este tipo de pacientes son los que vienen derivados a nuestro hospital para ser atendidos.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
Es necesario tener en cuenta que una persona frente a la enfermedad presentará diferentes
respuestas emocionales según los momentos que atraviesa en relación a la enfermedad. Así por
ejemplo se pondrán en juego diferentes emociones tanto durante la evaluación diagnóstica, en la
información del diagnóstico a la persona afectada y su familia, como a lo largo del tratamiento, es
por ello que dejaran de trabajar y se convertirán en una carga familiar.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Apoyo en nuevos campos de trabajo y apoyo emocional.
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5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
El abordaje eficaz de las dolencias crónicas requiere necesariamente la incorporación de las
intervenciones psicológicas, así como la participación activa de la figura del psicólogo en los
sistemas sanitarios públicos.
Son pacientes de zonas alejados con escasos recursos.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social
Educarlos y sensibilizarlos sobre su tratamiento y enfermedad.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
El Minsa desplegó campañas de prevención como el envío de medicinas y abrigo a los habitantes
alto andinos, aunque la ayuda llega a "cuentagotas" y con retardo por las difíciles condiciones
geográficas y las lejanas distancias, a lomo de mula o mensajeros de centros poblados.
Las tecnologías nos ayudarían en la comunicación oportuna sobre prevención y promoción de la
salud.
2.2 People with non-communicable conditions: Cardiovascular Diseases- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
(x ) Perú
grupo:
__________________________________________________
Nombre de la organización:
ESSALUD ESTRATEGIA NACIONAL DE CONTROL DE PCT Y VIH
Nombre del entrevistado:
Dr. ESPAÑA GUTIÉRREZ, JOSÉ ANTONIO
La información de contacto de la persona entrevistada:
(X ) Dirección de correo electrónico
[email protected]
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( X ) Número de teléfono:
9934501195
Fecha: 15-02-2013
Modo de la entrevista:
( X ) Correo electrónico
( X ) Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
Salud “Somos una institución de seguridad social de salud que persigue el bienestar de los
asegurados y su acceso oportuno a prestaciones de salud, económicas y sociales, integrales y de
calidad, mediante una gestión transparente y eficiente”.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Las necesidades de salud son muchas ya que los pacientes no sólo tienen una patología sino varias
de ellas las cuales van apareciendo y se desencadenan mayores enfermedades, algunos pierden
sus citas y no regresan mas no hay como monitorizarlos.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Tuvieron una sistema de consulta cardiológica por teléfono, la evaluación era un piloto que lo
retiraron por que terminó el convenio.
Deberíamos tener un directorio electrónico visual y también teleconferencias.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
La mayoría de son de clase media y baja; mucho analfabetismo
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Ocupación
La tecnología nos podría ayudar con citas por internet y tener acceso a sus resultados y para los
médicos puedan acceder en cualquier lugar la historia clínica del paciente vía internet con algún
código especial que sólo los médicos podrían visualizar por el tema de seguridad y derechos de los
pacientes.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
El apoyo psicológico
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La atención se da más en pacientes derecho habientes y titulares en menor proporción.
Darles consejo vía internet o mediante celular los mantendría informados y tranquilos ya que a
veces su diagnóstico no es muy bueno.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
una. ¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social (otro)
No contamos con personal de psicología ya que es importante si podrían resolver muchos
problemas con ayuda tecnológica
6. ¿Qué otras necesidades sociales de las personas de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Para nosotros los más beneficiados con las tecnologías serían nuestros pacientes y nuestro
personal especialmente los más jóvenes ya que ellos son los que mejor trabajan con tecnología.
2.3 People with non-communicable conditions: Diabetes- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON ENFERMEDADES NO TRANSMISIBLES DIABETES /HIPERTENSIÓN
_______________________________________________________________
Nombre de la organización:
MEDICO PAAD-ESSALUD -RIMAC
Nombre del entrevistado:
Dra. SUSANA PEÑA GOYA
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
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( ) Número de teléfono947258926
Fecha:
15-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
Brindar atención integral de salud en el ámbito del individuo, la familia y la comunidad.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Los pacientes que atendemos no sólo sufren de diabetes sino también de retinopatías (glaucomas)
muchos de ellos tienen como diagnóstico diabetes e hipertensión.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Educación
Las tecnologías podrían ayudar con equipos de última generación y también enviando resultados
en segundos.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Actualización permanente
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Ocupación
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
El apoyo psicológico
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social .
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Tiempo para regular apoyo psicológico a todos los pacientes adultos mayores o de los que se
encuentren solo.
A través de contacto verbal o virtual.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
Asistenta social que permita conocer a cada individuo o paciente de forma personal como de su
entorno.
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2.4 People with persistent communicable conditions: HIV/AIDS – interview
Interviews: People living with HIV/AIDS - Peru
Name of Organization: ASSOCIATION—SUPPORT PROGRAM FOR THE SELF-SUPPORT OF PEOPLE
LIVING WITH HIV/AIDS—PROSA.
Mission
We are an organization of People living with HIV/AIDS whose mission is to improve the quality of
life and the respect of the rights of people with HIV, by offering quality services with warmth,
developing capacities, promoting self-help and respect of human rights to strengthen the
community of people with HIV/AIDS. The work of PROSA is articulated with the community and
civil society, within a frame of gender equality and respect for diversity.
Health needs
How can mobile technologies solve those needs?
The basic needs are:
•
To develop capacities about what it means to start living with HIV/AIDS
• The existence of public policies that promote and guarantee rights and access to health as
public policy
• To develop skills for social surveillance in order to enact citizenship within the frame of the
Peruvian state, guaranteeing the accomplishment of the existing norms in relation to access to
medicines, reducing stigma and discrimination, empowerment of the people in self-management,
etc.
• To incorporate informatics systems that allow the management of knowledge and the
improvement of information levels that would support the actions and institutional interventions.
Mobile technology can support our institutions by:
•
Establishing better lines of communication between users and health providers
• Establishing a better flow of information via Internet and mobile phones in actions related to
social surveillance and political incidence
• Opening opportunities to report claims and monitor already existing claims related to social
and health topics
• Reducing the level of working stress, resulting from the lack of social communication
mechanisms.
• Strengthening the social networks in which the institution and the users participate together
by demanding their needs and proposals.
Educational needs
How can mobile technologies solve those needs?
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The educational needs are related to the next items:
•
Self-management and management of the condition of being a Person living with HIV/AIDS.
•
Enacting citizenship within a frame of public health.
•
Human rights and demanding mechanisms
•
Access to treatment and medicine
• How to reduce the levels of stigma and discrimination associated with the condition of living
with HIV/AIDS
•
Enactment of citizenship within a frame of public health
Occupational needs
How can mobile technologies solve those needs?
The occupational needs of the users of Prosa are:
• Development of skills related to the formation and functioning of small and medium-size
companies (called “PyMes” in Peru)
•
Development of skills related to the informatics of the current technology (too few use it)
With the use of technology, we could:
• Develop skills related to the formation of the small and medium size companies; the users
could have access to technological tools that would help them create small business.
• Use techniques about informatics and mobile technology; the users could create new
telephone businesses and this would create social and job stability in their lives.
Psychological needs
How can mobile technologies solve those needs?
The psychological needs are the next ones:
•
Emotional support at the moment of leaning their HIV+ diagnostic
• To have spaces for group therapy and socialization with peers at the beginning of the process
of being a Person living with HIV/AIDS
•
Management skills for emotional, work and social stress
• To learn how to manage emotional aspects related to the secondary effects of medicine,
treatments, etc, which are related to the condition of being a Person living with HIV/AIDS
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Other social needs
How can mobile technologies solve those needs?
(They were mentioned already)
2.5 People with persistent communicable conditions: Tuberculosis- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON ENFERMEDADES RESPIRATORIAS
TUBERCULOSIS
_______________________________________________________________
Nombre de la organización:
HOSPITAL HIPÓLITO UNANUE
UNIDAD DE ASMA Y EPOC PROGRAMA DE CONTROL DE TUBERCULOSIS
Nombre del entrevistado:
Lic. Lino Ortega
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
(X ) Número de teléfono9755248001
Fecha:
28-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
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Preguntas por Temas
Su organización
1.-¿Puede describir la misión de su organización?
“Prevenir los riesgos y proteger el daño, recuperar la salud y rehabilitar las capacidades de los
pacientes en condiciones de plena accesibilidad y de atención a la persona desde su concepción
hasta su muerte natural”
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
El problema principal es alimenticio y de infraestructura ya que viven en forma asinada.
Con la inclusión de la Estrategia Sanitaria Nacional de Tuberculosis en el PPR, se prevé fortalecer la
atención de las personas afectadas de Tuberculosis (La universalización progresiva de las Pruebas
de Sensibilidad, gratuidad de la radiográfica de tórax, despistaje y tratamiento de Diabetes/TB,
gratuidad de tomografía a los afectados TBMDR y TB-XDR y cirugía de tórax en estos afectados y
apoyo alimentario entre otros beneficios).
El Ministerio de Salud garantiza la gratuidad del tratamiento de la TB sensible, TB-MDR y TB-XDR.
Para este último se han incorporado recientemente nuevos medicamentos al petitorio nacional.
En resumen se han obtenido importantes logros en el control de la Tuberculosis quedando aun por
mejorar aspectos del diagnóstico, resolver el abandono al tratamiento e incrementar el arsenal
terapéutico para los casos de TB-XDR.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Depende mucho de la capacidad de los costos del aparato tecnológico ya que estamos hablando
de personas de bajos ingresos y si fuesen donados cómo garantizar que este paciente no venda el
aparato por eso habría que ver como sensibilizar a los pacientes.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Nuestros pacientes en su mayoría no cuentan con grado de instrucción es por ello más difícil
sensibilizarlos a pesar de que su tratamiento es gratuito.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Si estas tecnologías podrían ayudar en la capacitación del paciente y en apoyo psicológico
,emocional dándoles tranquilidad ya que este tratamiento hay que terminarlo para estar con salud
y ser dados de alta.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
Estas necesidades son difíciles por la escasa educación y nivel cultural. La mayoría son personas
independientes dedicados a la venta de golosinas, periódicos, estibadores, etc.
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¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Apoyo en nuevos campos de trabajo y apoyo emocional.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
La mayor parte de pacientes los cuales entran en depresiones severas y empiezan a mentir sobre
su enfermedad a la familia y llegan a sus casas y por el hacinamiento que viven contagian al grupo
familiar.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social
Insertándolos socialmente apoyándolos emocionalmente, educarlos y sensibilizarlos sobre su
tratamiento y enfermedad.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
Estos pacientes necesitan mucha ayuda, consejos ellos deben ser llamados para verificar si toman
su pastilla ya que muchos no terminan su tratamiento es por ello que ya no sólo existe TBC, sino el
multidrogo resistente,XMDR.
Si con la tecnología podemos monitorizarlos lograríamos mucho en cuanto a la mejoría y termino
de su tratamiento.
2.6 People with persistent communicable conditions: Malaria- interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PERSONAS CON PERSISTENTES CONDICIONES TRANSMISIBLES
MALARIA
_______________________________________________________________
Nombre de la organización:
HOSPITAL HIPÓLITO UNANUE
HOSPITAL NACIONAL DE CHANCHAMAYO
DEPARTAMENTO DE INFECTOLOGÍA
Nombre del entrevistado:
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Dr. Julio Cesar Aguinaga Vásquez
Médico Jefe de Salud Ocupacional.
*Lic. María Hinostroza (Hospital de Chanchamayo)
Asistenta Social
Marice Rori (Enfermera Salud Ocupacional)
362777 anexo 2016
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
[email protected]
(X ) Número de teléfono961749419
Fecha:
28-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
Su organización
1. ¿Puede describir la misión de su organización?
La misión de la Oficina de Epidemiología y Salud Ambiental en Seguridad Ocupacional es:
Promover el cumplimiento con las normas y reglamentos de Salud, Seguridad Ocupacional y
Ambientales.
Servir de apoyo y de agente de cambio en el desarrollo de una actitud de prevención y pro activa
hacia la seguridad y salud del trabajador de salud.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
La población asignada de malaria llega a este departamento de Infectología y Epidemiología de
todas partes del país.
La Malaria, conocida también como paludismo, es una enfermedad parasitaria producida por
protozoarios hemáticos del género Plasmoium y transmitida por la picadura de mosquitos hembra
del género Anopheles. Sólo cuatro especies del género Plasmodium (P vivax, P falciparum, P
malariae, P ovale) producen enfermedad en humanos.
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¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Importantísimo en la vigilancia prevención y control.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
La malaria es endémica en el Perú y tiene un patrón definido caracterizado por ser cíclico y
estacional y estar asociado geográfica y ecológicamente a zonas tropicales amazónicas y desérticas
irrigadas de la costa norte. El 32% de la población nacional se encuentra en riesgo de contraer
malaria. Por tal motivo las necesidades educativas son importantes mediante tecnología móvil
podrías superar la barrera geográfica y comunicarnos oportunamente con los puestos y centros de
salud alejados.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
El paciente una vez que es dado su diagnóstico se imposibilita de trabajar ya que debe ser
internado hasta terminar con su tratamiento
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Utilizar la tecnología para avisar donde están las zonas de vigilancia de las larvas, evitando la
propagación verificar en dónde se encuentran los criaderos.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
Desde hace casi 4 décadas se observa un crecimiento progresivo de casos diagnosticados de
malaria en el Perú.
Los factores socioeconómicos tales como sistema de servicios de salud, vivienda, ocupación y
pobreza juegan un papel muy importante en la transmisión.
En general la alteración del medio ambiente hecha por el hombre (Construcción de represas, de
estanques, cambios de los cursos de agua, etc.) contribuye a la creación de nuevos habitad
larvales. En el Perú son ejemplos los sembríos de arroz en la costa norte y las piscigranjas en
zonas cercanas a Iquitos.
Las tecnologías podrían jugar un papel importante dando información constante, educando y
capacitando a la población teniendo en cuenta que las zonas endémicas son las más alejadas del
país como la Selva para mantenerlos monitorizados, dando consejos del cuidado de la forma de
transmisión.
3 PEOPLE FROM LOW- INCOME SECTORS
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3.0 General
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: Movilidad de las personas de bajos ingresos
_______________________________________________________________
Nombre de la organización:
Sociedad de Beneficencia de Lima Metropolitana
Nombre del entrevistado:
Dra. Jessica María Flores Barrantes
La información de contacto de la persona entrevistada:
( X ) Dirección de correo electrónico
[email protected]
( ) Número de teléfono994283564
Fecha:
20-02-2013
Modo de la entrevista:
( x ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
TEMAS
Su organización
1-¿Puede describir la misión de su organización?
Brindar atención integral a los niños, adolescentes, madres gestantes, adultos y adultos mayores
en abandono, riesgo social y/o situación de extrema pobreza con calidad, calidez y eficacia.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
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Brindamos cuidado integral a personas que han sido víctimas de abandono y que se encuentra en
riesgo por su situación económica y social.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Son muchas las ventajas que recibiríamos ya que gracias a la tecnología estaríamos conectados ya
que en la actualidad no contamos con redes de conexión entre nuestras mismas instituciones sólo
en forma directa como el teléfono, al ser pacientes en abandono y con alguna enfermedad
prevalente no hay como monitorizarlos después que se les da de alta.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Son personas de toda clase social desde indigentes hasta las personas que pueden pagar pero no
cuentan con un lugar en donde vivir ¿Cómo las tecnologías móviles ayudan a resolver estas
necesidades?
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
No contamos con todo el equipo médico necesario sólo hay dos psicólogos los cuales no se
abastecen para tantos pacientes.
Con las tecnologías móviles podríamos conectarnos desde otra sede para consultar algún
diagnóstico de una de las pacientes.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social .
Tiempo para regular apoyo psicológico a todos los pacientes adultos mayores o de los que se
encuentren solos y también es el caso de los niños
A través de contacto verbal o virtual.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
Necesitamos apoyo de voluntariado, el equipo completo de salud y tener una forma de
conectarnos con los pacientes y poder acceder a sus historias clínicas.
3.1 Maternity and early years of life - interview
Interviews: Maternity and Early Years of Life - Peru
Name of Organization: Centre of Technical and Productive Development—CEDETEP
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Mission: To promote, recognize, re-value the role and fundamental rights of women in the family,
in the institutions and in the society as a whole, in order to improve the quality of life based on the
values under the frame of sustained development.
Vision: To become an institution engaged in the incidence, in an effective way, of poverty
reduction in the urban-marginal sectors, in favor of the current and future generations.
Health needs
•
•
•
•
•
Focus on teen pregnancy
Focus on the health of their babies
Problems related to congenital problems.
Development control of the babies´ growth
Nutritional control of the mom and her child.
How can mobile technologies solve those needs?
Mobile technologies could help us by having a social support network and by keeping the
monitoring of teens when they are at their homes and have to come to the services.
Educational needs
1) Continuity of elementary and high schooling
2) Training in productive techniques in the areas of
• Textiles-dressmaking
• Baking
• Knitting
• Cosmetology
3) Pre-school education for their kids
4) Provision of services to the new-born babies of teen mothers
5) Provision of early stimulation for the babies
6) Provision of a “game” resources for children ages 3,4 and 5 years old.
7) Training for teachers, student-leaders and fathers, within educational centers of the district in
the prevention of teen pregnancy, within the frame of sexual responsibility in values.
How can mobile technologies solve those needs?
By having access to new technologies, we can have a list of job opportunities and can place 18year-olds in companies.
Occupational needs
Needs are to generate own financial resources so that women can take care of themselves and
their babies. The objective is to self-sustain.
How can mobile technologies solve those needs?
By monitoring them and sending text messages, emails because most of the teen moms now have
a cellular phone and Internet.
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Psychological needs
Teen moms require special services for their emotional recovery and subsequent re-integration to
society.
•
•
•
•
Sessions about adaptation and social adjustment
Sessions about personal conflict resolution and strengthening of capacities
Sessions of reinforcement of the maternal role
Sessions of Plan of Life and Sexual health
How can mobile technologies solve those needs?
Mobile technologies could help us as “listening lines,” because we don´t have resources to
monitor them at the moment.
Other social needs
Actions regarding the monitoring of moms in general, and those risking their re-integration to
society. Work with family, visits, personal documentation (most of teen mothers come from
provinces, and lack personal IDs).
How can mobile technologies solve those needs?
Most of the patients are undocumented; the technologies could help us make errands at RENIEC
(personal identity office), keeping us in touch with it. We have Internet at the moment, but our
computers use Windows 97 and they are not updated so we cannot access the websites or even
receive documents attached to emails, because the system is not compatible with the current
version of the software. We can only make out-going phone calls to landlines where we rarely find
the teenagers or their families.
3.2 Youth Education- interview
Guía de Entrevista
País:
( ) Brasil
( X ) Perú
Grupo: Educación de Jóvenes
_______________________________________________________________
Nombre de la organización:
CORPORACIÓN EDUCATIVA CRUZ SACO
Nombre del entrevistado:
NERIDA DE MARIA GALLARDO NAVARRO
La información de contacto de la persona entrevistada:
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( X ) Dirección de correo electrónico
( x ) Número de teléfono
7176520 – 989198627 – 411* 6135
Fecha:
18 de febrero del 2013
Modo de la entrevista:
( X ) Correo electrónico
[email protected]
( ) Teléfono:
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
Formación integral de alumnos, educando a los alumnos para ser personas analíticas
críticas y reflexivas, con alto sentido social; conocedores de su historia y riqueza
ambiental, así como su diversidad cultural y étnica.
2. ¿Cuáles son las necesidades de salud de las personas que su organización representa?
Control médico constante, como medio preventivo.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Por ser una entidad particular, cuya población estudiantil pertenece al sector B; la tecnología
móvil brindaría no solo la facilidad de obtener información sino también capacitación en
temas de salud preventiva.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
No hay un presupuesto para la adquisición de equipos audiovisuales y multimedia en
todas las aulas del plantel.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
.La tecnología móvil podría ayudar a ampliar el alcance de una educación
alta calidad.
equitativa y de
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
No hay personal permanente (programa de tutoría) que detecte y analice las necesidades
de conocimientos, formación y competencias de los mismos.
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¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Charlas y conferencias virtuales que permitan intercambiar estrategias e identificar las
tendencias y necesidades futuras de formación y nuevas ocupaciones que las empresas
requieran; en la que los alumnos egresados puedan desarrollar sus capacidades
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
La necesidad de los alumnos de estar a la vanguardia de los tiempos y de su generación.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Llegando a todos los sectores poblacionales y evitando que eso cree desigualdad en la educación
de nuestra niñez y juventud.
6. ¿Qué otras necesidades sociales de las personas de su organización representa?
Carencia de poder adquisitivo de un 40% de la población para acceder a la tecnología
móvil.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades
•
•
El aprendizaje móvil ofrece la oportunidad para abordar y acceder a información
importante de manera que los alumnos logren un aprendizaje significativo y motivador.
Aunque el aprendizaje móvil proporciona la oportunidad para acceder a
nuevas competencias educativas y su evaluación, su implementación debería ser
equitativa y al menos alinearse de acuerdo con las necesidades educativas actuales y en
todos los sectores.
4.- PEOPLE FROM ISOLATED AREAS
4.1 Amazon: Main Ethnic Groups (Indigenous, Caboclinhos, Ribeirinhos) –
Interview data
Interview: People living in Isolated Areas: Amazon - Peru
Name of Organization: YINE YAME-CEPOXY YINE
Mission To have complete spiritual life and life vision for social and human development, based on
the principles of justice, reciprocity, equity, solidarity, innovation, respect and discipline.
Health needs
How can mobile technologies solve those needs?
Most of our communities are so far away that we have to take a boat in order to check for
endemic diseases.
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• Low quality of knowledge about the indigenous health system
• There is no state policy that promotes the indigenous health system
• There is a progressive increase of child malnutrition
• Prevalence of gastrointestinal infections and parasitoids in the Amazon area
• Emergence of new and unknown diseases in the communities
• There is neither promotion nor harnessing of the elderly knowledge about medicinal plants
• There is no appreciation for the work of midwives, or to be assisted, or in cases of
emergencies, they can only get help by helicopter. If we had more technological help, distances
would be shorter by using cellular phones; yet there are no lines in these areas and we only have
electricity a few hours or we use an engine that generates electricity.
Educational needs
How can mobile technologies solve those needs?
• There are no education centres for superior education that are decentralized and at the reach
of the indigenous communities.
• There is little promotion of policies for the development of Bilingual and Intercultural
Education.
• There is presence of non-indigenous teachers in indigenous primary schools.
• Child malnutrition influences low school performance.
• The indigenous communities lack enough human resources in different specialties.
• Most of the bilingual schools have only one teacher.
• In those schools located in faraway communities, teachers do not meet all the teaching
periods for the year.
• There is limited indigenous participation in State offices in the Educational administration.
• Low quality of children´s education across all educational levels.
• The limited income of the parents is one factor limiting youth´s access to superior education
in the city.
• Low numbers of indigenous teachers with bilingual skills.
• Ancient knowledge is increasingly forgotten by the indigenous communities.
For the last several decades, access to education is the most important aspiration for all native
communities, even for those located in isolated areas. In fact, the formation of communities in
the Bajo Urubamba can be explained by the creation of the school, which facilitates children´s
daily access to the school.
Occupational needs
How can mobile technologies solve those needs?
•
•
•
We are the sector of extreme poverty in the country.
We have not developed awareness about financial self-sustainment.
We strongly depend on financial organizations.
Psychological needs
How can mobile technologies solve those needs?
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•
•
•
There is a high rate of alcoholism due to lack of education
There is high promiscuity especially among the youth
There is a market for trading female children of our communities.
Other social needs
How can mobile technologies solve those needs?
• The State assigns others the ownership of indigenous territories
• There are environmental NGOs that separate the woods from the nature of their inhabitants
• The state is resistant to acknowledging community reservations
• Limited communication between the organization and the population at its basis
• Some leaders do not inform or disseminate information to the communities about the
activities conducted by the local, regional or national organizations.
• Lack of access to communication media (radio, newspapers, television, etc.)
• Too few roads at the border areas.
• There is no access to Internet in the communities.
• Limited cargo and passenger transportation services to the border areas.
• Non-regular plane services to the border areas.
• The estate lacks a plan for the development of communication media for indigenous
communities.
We are stronger when we communicate; we are building a web portal, which is the largest in Peru
about the indigenous people; most of our social organizations are linked within a network and we
would like to develop an intranet with more technology for informatics; and we are especially
training our indigenous youth so that the work can be conducted by themselves.
4.2 Andes: Main Ethnic Groups (Quechuas and Aymaras) -interview
GUÍA DE ENTREVISTA
País:
( ) Brasil
( X ) Perú
Grupo: PRINCIPALES GRUPOS ÉTNICOS ( QUECHUAS Y AYMARA)
_______________________________________________________________
Nombre de la organización:
ASOCIACIÓN DE COMUNIDADES ALTO ANDINAS DE AYACUCHO
Nombre del entrevistado:
MARINO BARRIOS MIKULLA
La información de contacto de la persona entrevistada:
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( X ) Dirección de correo electrónico
[email protected]
( ) Número de teléfono984907034
Fecha:
26-02-2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
Preguntas por Temas
Su organización
1. ¿Puede describir la misión de su organización?
Trabajar Con Poblaciones rurales, periurbanas y Urbanas Promoviendo El Acceso a Una Vida Sana
Con Educación, salud, autogeneración y de Ingresos, implementando estrategias para mejorar Su
Sistema de Saneamiento y Su inclusión en Espacios Económicos, sociales y el desarrollo de su local.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Se observa el aumento de la población mayor de 65 años en la región y prevé que en los siguientes
años Ayacucho tendrá una población más envejecida, dato que nos sugiere que habrá mayores
necesidades de servicios de salud en los adultos mayores.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Recién se están haciendo convenios para que entre las redes puedan usar RPM a fin de tener
comunicación inmediata respecto a la situación de los pacientes y si llegaría más tecnología
tendríamos mucha ayuda ya que podríamos comunicar al centro de salud más cercano que
estamos enviando un paciente y por ende poder trasladarlo sin demora.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Son muchas las necesidades educativas estamos a más de 4,000 metros sobre la cuenca del río
teniendo en cuenta que los centros de salud y colegios están a casi dos horas muchos de nuestros
niños se dedican a la siembra y cosecha o pastear a sus animales existe mucho analfabetismo.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Debido a lo agreste de la zona no contamos con servicios móviles dígase internet o teléfonos
celulares a veces tenemos dos horas o de lo contrario debemos bajar a la población más cercana.
Si la tecnología móvil llegara en primer lugar nos ahorraríamos mucho tiempo y nuestros niños
podrían recibir mejor capacitación.
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4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
La organización de la tierra es de pequeñas parcelas con propietarios y casi saturada de viviendas.
La falta de espacios libres para pastoreo, hace de que los pobladores se desplacen a las partes
altas, no solo para asegurar estancias ganaderas, sino también de producción agrícola
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
Estas comunidades ubicadas en las partes altas (punas) de la provincia de Huanta - Ayacucho, han
llegado a ser referente emblemático de la violencia política en el Perú
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Social.
6. ¿Qué otras necesidades sociales de las personas de su organización representa? ¿Cómo las
tecnologías móviles ayudan a resolver estas necesidades
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INTERVIEWS FROM BRAZIL
1.1 People with visual impairment and blindness – Interview data
Name of the organization: INSTITUTO SÃO RAFAEL - Brazil
Mission: Educate, empower and rehabilitate people with visual impairment with or without other
limitations.
Health needs
How can mobile technology help address these needs?
The institution works with adults with recent vision loss and also to people with other forms of
disability, including mental retardation and dystrophy. In cases of acquired deficiency it is
necessary the work of a multidisciplinary team to support the disabled in the complicated process
of acceptance of disability and learning how to live with it. Work which extends to the family of
disabled that passes through the same process.
The use of technology, mobile or not, with voice features such as mobile phones, watches and
internet, to facilitate communication without barriers, has improved the process of accepting and
living with disabilities.
Educational needs
How can mobile technology help address these needs?
Ensure that the institutions and teachers are better prepared to work with people with visual
impairments. The major problem is how to access the content to be studied. Access to the
material that the teacher has available. The student will receive the study material in a timely
manner at the appropriate time to follow the lessons. This is difficult considering the demand of
material in Braille.
The possibility of access to the study material in digital format allows access in a timely manner.
The use of a pen-drive, a netbook with appropriate reading software allows the student to study
with mp3 files, access to digital books, increases the chances of access to knowledge and the
possibility of doing research.
But this requires that the visually impaired have access to appropriate technologies with software
for reading and knowledge to use them, which implies in a relatively high cost for a group, in
general, of low income people and also a greater investment in training the visually impaired to
use digital technologies (computer, internet, telephones, etc..).
What are the professional needs of the people in your organization? How can mobile technology
help address these needs?
There is a need to reduce barriers in seeking and access to job openings and also facilitate
communication within the work avoiding that a person is left aside. Most disabled people served
by the institution do not work and survive of receiving the Continuous Cash Benefit, BPC.
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The use of mobile technologies in general opens up new possibilities for communication for the
disabled, both for accessing job openings as well as providing support for wellbeing in the
workplace.
Psychological needs
How can mobile technology help address these needs?
The handicapped targets of this institution’s work, generally, present very low self-esteem due to
their disability and dependency. Actions of multidisciplinary teams in the sense of empowerment
and increased self-esteem are fundamental.
The learning and use of mobile and digital technologies in general, by itself, increases self-esteem
of disabled people supported by this institution, highlighting their ability and independence as
they can communicate without the help and mediation of third parties.
Being able to use technologies such as cellular phone, address book, computer, and internet,
adapted for their needs, is above all a great help to strengthen self-esteem and confidence of
disabled people, in addition, to the independence enabled by these tools.
Social needs
How can mobile technology help address these needs?
The visually impaired with or without other disabilities generally fall in the category of low-income
population, supported by social benefits. The social exclusion resulting from the scarce resources
is magnified with the limitations imposed by disability. The increased accessibility of visually
impaired to communication and access to information and knowledge certainly opens new
possibilities to get out of this condition of risk of exclusion.
Access to mobile technologies makes the disabled feel included. Access to a compatible phone, to
software such as Portable Scanner Reader (SLEP), that captures images and reads text to the user
or applications to identify colors and money bills. Access to social networks via the Internet
enabling communication, long and constant conversations with people anywhere in the world,
dramatically increases the sociability of the disabled expanding their social resources in all aspects.
This access, however, depends on the possibility to purchase equipment (phones, laptops, etc.),
usually more expensive when compatible with existing software and applications tailored for the
blind and the availability of these in native language. Not forgetting the demand for training of
disabled people to use these technologies, very poorly attended, which reduces the positive
results it could produce.
1.2 People with hearing impairment and blindness – Interview data
GUÍA DE ENTREVISTA: Grupo: pessoa com deficiencia auditiva
_______________________________________________________________
Nombre de la organización:
Nombre del entrevistado: Tamiris Aro de Medeiros
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La información de contacto de la persona entrevistada:
( x) Dirección de correo electrónico [email protected]
( x) Número de teléfono- 11 45111438
Fecha:10/03/2013
Modo de la entrevista:
( x ) Correo electrónico
( ) Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
Soy una persona con discapacidad auditiva bilateral profunda.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Ayuda a incluir a las personas con una discapacidad determinada, el mundo globalizado.
Me ayuda a comunicar con mis amigos a través de mensajes de texto y red sociales.
Me ayuda a tener una vida social más fuerte, en mis relaciones con amigos y parientes
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Necesitan aprender a usar las tecnologías, y que los maestros estén preparados para ensenar
personas como yo.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Las tecnologías móviles ayudan más como una herramienta para la inclusión y el conocimiento.
Se requiere adaptar el contenido para personas como yo. (lenguaje de libras , etc)
Podrían tener alguna aplicación para comunicar mejor con personas que son normarles
Yo uso SMS (400 por mes) para estar con mis amigos, mi teléfono es uno Samsung C3313T.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
Son personas que a menudo tienen problemas para vivir en sociedad con otros, las personas
normales (oyentes).
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Tenemos necesidades de una persona normal, pero hay veces que no logramos tener una vida
normal por falta de recursos o de herramientas que nos podrían ayudar.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Podrían tener alguna aplicación para comunicar mejor con personas que son normarles
Ayuda a tener una comunicación con otras personas, y no a los oyentes que escuchan.
6. ¿Qué otras necesidades sociales de las personas de su organización representa?
El tiene que tener una buena relación con la sociedad.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Las tecnologías ayudan a poner a las personas normales y la sociedad globalizada en mejor
contacto discapacitados.
2 CHRONIC PATIENTS
2.1 People with persistent communicable conditions: HIV/AIDS – interview data
People with persistent communicable conditions: HIV/AIDS - Interview data
Name of the organization: Grupo de Apoio e Prevenção aos Portadores da Aids (GRAPPA) - Brazil
Mission: The Support Group for Prevention and for Patients with AIDS (GRAPPA) is a civil,
philanthropic entity, recognized as municipal and state public utility, founded in 1992 with
headquarter in Montes Claros / MG. This city is a receiving pole for treatment of patients with STD
/ HIV / AIDS throughout the north of Minas. The GRAPPA is the unique institution in this region to
meet this population, with the aim of a prevention work oriented to decrease HIV / AIDS epidemic
in the region
Initially in its functions, the institution had as its goal the development of actions of an essentially
humanitarian and assistance. As the years passed, we noticed a change with regard to the
epidemiological profile, especially with the discovery of antiretrovirals. These changes
demonstrate the need to work the recovering of the individual, building a vital and ongoing
debate, targeting the best form of action to seek recovery of the individual and their reintegration
into society, in order to break the stigma and prejudice that still exist.
It is understood that this transformation process is gradual and in this sense it seeks partnerships
that can contribute to the effectiveness of these actions. Since its creation, the GRAPPA has been
recognized by local public health agencies as an important entity in support of minorities. Thus,
the entity has easy transit routing for necessary treatment in places of care when needed. We also
have ten beds for people with HIV / AIDS in the university hospital covenant with SUS. It has a
great partnership established with the State Health Department with the supply of condoms,
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graphic material, necessary information for the achievement of our activities and agreements
signed since 2004.
Health needs
How can mobile technology help address these needs?
Patients living with HIV / AIDS need to have a differentiated approach to health, because they are
more vulnerable to getting sick, so the need to be monthly followed by being infectologist.
The technology helps a lot, because most live in other cities and use the phone to schedule
appointments and tests.
Education needs
How can mobile technology help address these needs?
Like anyone else, not only for people living with HIV / AIDS, education is essential and technology
is very important, since many of them make online courses now.
Occupation needs
How can mobile technology help address these needs?
Today users living with AIDS, unfortunately despite profession, suffer much prejudice and often
end up being excluded from the labor market.
Psychological needs
How can mobile technology help address these needs?
Everyone needs to be accompanied by therapy to be able to deal with the disease.
Mobile technology is one way that they use to look up and meet other testimonials from people
who have experienced it and now can be adapted to reality
Social needs
How can mobile technology help address these needs?
Need to have a normal life and be respected, not judged and excluded.
Technology can work with the prejudice in the society in general.
4 PEOPLE FROM ISOLATED AREAS
4.1 Amazon: Main Ethnic Groups (Indigenous, Caboclinhos, Ribeirinhos) –
Interview data
Interviews: People living in Isolated Areas: Amazon - Brazil
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Name of the organization: Grupo Interdisciplinar de Estudos Sócio-ambientais e de
desenvolvimento de Tecnologias Sociais na Amazônia – Grupo Inter-Ação. (Interdisciplinary Group
for Social and Environmental Studies and Development of Social Technologies in the Amazon)
Questions by Topics
TOPICS
Mission
The Inter-Ação Group (Interdisciplinary Group for Social and Environmental Studies and
Development of Social Technologies in the Amazon), created in January 2001, works in the
development of studies on social, environmental and organizational dynamics of populations of
the Amazon. This Group has been enabling the obtainment of technical, operational and scientific
expertise of the reality and actions developed with these communities whether urban or rural
areas, aiming at the creation of subsidies for the formulation of public policies in the region. It has
as a main premise “have knowledge to act, the continued construction of acting and appreciation
of creative and recreative capacity of social actors involved”. In this sense, as a group of university
research and extension, we have the following mission:
RESEARCH: Produce knowledge about the Amazonian reality to support the formulation of public
policies in the region, encouraging the formation of researchers, with ethics and respect for social
workers and the environment. The research aims: a) understand the dynamics of social agents and
their knowledge, b) systematic development of scientific-technical knowledge in conjunction with
popular wisdom.
SCOPE: To develop social educational activities based on an instructional and pedagogical dialogue
that values the knowledge and skills of social workers, in collective praxis, in dialectical exchange,
in an exchange of experience focused on the enrichment of all.
Health
What are the health needs of individuals your organization represents?
The health needs faced by riverside communities are numerous, since the health system does not
cover, effectively, these communities due to lack of available goods and services (medicines,
equipment, health professionals, among others) to meet demand presented by the local population.
Medical care is poor, there is no health center, and limited access to medicines. Although in some
cases there is a health worker in the communities, lack of supplies, equipment and qualified
personnel to provide assistance or care for the simplest cases of illness. In cases of serious diseases,
the major difficulty is the offset to the headquarters of the municipalities of Amazonas State.
An alternative found to substitute industrialized medicines is the traditional knowledge from these
populations. Medicinal plants, used extensively in this region only for consumption by the
community, are prescribed by those who know them well, being used for health problems from
accidents to tropical diseases like malaria, for example. Medicinal plants most used by domestic
groups in the community are lemon grass, elixir, peppermint, elderberry, holy grass, Boldo,
corama, Jambu, jucá, opossum-caá, sacaca, parsley, purple clover, vulture caá, among others.
There is even the experience of the Community Garden of Medicinal Plants for treatment and
preventive health care with more than 1,500 plants and 150 species, as well as the Community
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Pharmacy with Medicinal Plants which provides guidance on the management of the herbs, health
care and seedlings to the surrounding communities, both are configured as Social Technologies.
a.
How could mobile technologies help solve these needs?
In the case of health, mobile technology can aid in relief (communication) and the agility of the
process of mobility both the Public Health team from the city, but also in the dialogue for the
displacement of the Community for treatment in the town, for the riverside population, in the
most serious cases, since the great difficulty encountered by these populations is the displacement
of the sick to the city, as well as in disease diagnosis.
Education
What are the educational needs of individuals your organization represents?
In the Amazon riverside communities access to education is characterized by limits and difficulties
arising from the scarcity of public policies in education focused on local reality. Among the
limitations and difficulties put to this population to access the education, stands out:
The absence of schools in communities, up to primary schooling, when available.
The difficult access to grades beyond primary school, due to the need of travelling to the
city.
The mismatch between school calendar and the need for development of productive
activities.
Remoteness between local reality and the knowledge disseminated in school as well as
teaching materials, whose content is not directed to local realities.
Among the many issues identified in the riverside population's access to school, there is the fact
that only primary level is offered, since the offering of further education is low compared with the
existing demand.
In this sense, despite the extensive list of difficulties the level of interest by the community for
further studies does not diminish. To achieve this households adopt numerous strategies that
often generate losses and family breakdown. Among these strategies is the displacement to the
city by the children, adolescents and young adults to attend school. Families do not have adequate
financial conditions to keep their children in another location and, moreover, have their
relationships weakened by the geographical distance.
b.
How could mobile technologies help solve these needs?
Mobile technologies can be an important tool for educational inclusion of the riverside
communities in the Amazon. From appropriate technologies, communities can have access to
school without having to travel to the headquarters of the municipality. In addition to enabling
learning materials focused on local reality.
Occupation
What are the occupational needs of individuals your organization represents?
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Since riverside communities of the state are located in remote areas, which hinders access to the
communications systems (telephone, cellular) as well as transportation, since most commonly
used are Tail (motorized canoes) and small boats, rural producers struggle on the development of
their productive activities (fishing, harvesting, raising animals, handicrafts, agricultural production,
among others) mainly in the process of distribution and marketing of products. Most farmers
cannot sell their products continuously in the headquarters of the municipality or other
municipalities, since in addition to the high cost of transportation the communication system (for
many riverside communities in the region communication is accomplished by public phones and
local radio) is not always working effectively. The lack of access to such communication system
makes it impossible for producers to establish direct contact with buyers and traders in town, thus
leading producers to sell their products to middlemen, who in general do not pay for products at a
fair price, causing losses and harming the income of farmers.
How could mobile technologies help solve these needs?
Faced with this situation, the development of mobile technologies favor the farmers by
establishing direct and permanent contacts with buyers and traders in town and even in other
cities, states or countries, by creating more effective channels of communication. In addition to
marketing without the intermediation of middlemen, the farmers have greater possibility to trade
their products at a fair price and extend the possibilities of selling their products.
Psychological support
What are the psychological needs of individuals your organization represents?
Due to the lack of means of communication of greater amplitude (internet, cell phone, among
others) riverside communities’ population from remote areas, themselves, mostly end up
establishing social interaction restricted to the site. However, when these agents leave the social
community space for broader social spaces, which requires knowledge about the use of the
Internet and other means of communication, these social workers are having difficulty accessing
them, and to establish dialogue and social interaction that these means of communication allow.
This problem has a direct impact on the possibilities of access to information that is fundamental
to the development of the daily activities of the community.
c.
How could mobile technologies help solve these needs?
Proving mobile technologies to riverside communities in the Amazon would enable the community
to establish means of communication with social workers from various parts of the world, thus
favouring greater social interaction and dialogue with other external social agents. It would also
favour more accessibility to training courses / instrumentation, information of local interest, sociopolitical articulation, and commercial, among others. This would create new possibilities for
interaction and dissemination of local knowledge.
Social (other)
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What are other social needs of individuals your organization represents?
In the conditions of access to social goods and services by many Amazonian communities prevails
the scarcity of basic services. In addition to those already mentioned, there is: energy, water,
housing, transport and technical assistance in the productive area.
Riverside communities in the Amazon often do not have sanitary infrastructure. The bathroom is
usually outside the house, just a hole in the ground, and with no running water. Hygiene
conditions of this room in particular, are poor, which sometimes aggravate health conditions.
Regarding energy, most communities are served by a power generator. The engine maintenance
often is left to the community. The residents themselves apportion fuel costs. The cost of this
energy is very high for these populations, which sets a very contradictory situation given that
Amazon has a large potential for hydropower production.
Regarding water, riverside communities commonly use water directly from the river for daily use
and consumption, captured without any treatment. rarely communities have piped water and,
according to reports from residents, the only form of water treatment is through the use of
hypochlorite, which is rejected by many from the community, due to the taste that it causes to the
liquid.
d.
How could mobile technologies help solve these needs?
Among the technologies to meet the demands related to access to social goods and services in the
Amazonian communities, there is need for developing a participatory way of the following:
In the area of energy, mobile technology can contribute to the production of solar energy by
supporting the study and the adaptation of this form of energy in the riverside communities so
that they may have access to low cost energy that does not generate financial and environmental
impacts and meets their needs in the household and other community facilities (flour house,
community center, schools, and others).
Regarding improving water distribution, mobile technology can help by supporting the
discimination in the means of communication for training / instrumentalization of riverside
communities and health workers through the most effective means of implementing the water
purification system by introducing the Water Treatment Kit for measuring the health conditions of
the water and to render them suitable for human consumption.
In relation to housing, mobile technology may support by providing training / instrumentalization
for the community for the creation of a Community Ecological Bricks Factory. It is worth noting
that this technology does not require burning of wood to cure, nor use cement to mount. It is
based on a hydrocure process, i.e., cured with water, thus preventing the use of nine trees for
every 1,000 bricks manufactured. Thus, in addition to being a technology less with environmental
impact and cost, the production of Eco bricks presents itself as a possible alternative for the
construction of housing in rural areas, since the use of wood is decreasing due to scarcity and
necessity of preserving it.
regarding the technical assistance in the production area, mobile technology can assist by creating
more effective means of communication for training / instruments to farmers for the production
of Agroecological Community Gardens and Nurseries. These technologies are based on the
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sustainable management of native plants in the forest area and the supply of seedlings for the
surrounding communities allowing the preservation and dissemination of important native species
of Amazonian fauna, based on traditional knowledge.
In the area sanitary conditions the group proposes the production of community composting
toilets built with bricks ecological. Thus, mobile technology can contribute to a better
dissimination of training activities / instrumentation within the sanitary conditions of riverside
communities in which the Inter-Ação group promotes alternatives to the development of a
participatory structure that are linked to health, water processing and preparation of a Strategic
Plan on socio-environmental area, which may result in improved quality of life of the riverside
population.
4.2 GUÍA DE ENTREVISTA – CDI AMAZÔNIA
País:
( ) Colombia
(x) Brasil
( ) Perú
Grupo:
_______________________________________________________________
Nombre de la organización: Comitê para Democratização da Informática Amazônia
Nombre del entrevistado: Cláudia Tavares
La información de contacto de la persona entrevistada:
Dirección de correo electrónico – [email protected]
Número de teléfono – (92) 9217-6075
Fecha: 13/03/2013
Modo de la entrevista:
( ) Correo electrónico
( x ) Teléfono
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
A missão do CDI Amazônia é transformar vidas e fortalecer comunidades de baixa
renda e rurais através do uso das tecnologías da informação e comunicação. Fazemos
isso abrindo Centros de Inclusão Digital, onde são passados além do conhecimento
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técnico em informática, também noções de cidadania, valores e educação ambiental.
2. ¿Cuáles son las necesidades educativas de las personas de su organización
representa?
Cerca de 65% da população brasileira ainda se encontra digitalmente excluída, essa
exclusão limita o acesso a informação, tira o poder de mobilização e impede a participação
mais ativa das pessoas em suas comunidades. Outro grande problema refere-se a
empregrabilidade, é quase impossível conseguir um posto de trabalho hoje sem ter noções
básicas de informática.
No Amazonas não é diferente, muitos dos beneficiados chegam as nossas escolas
buscando qualificação profissional, nosso grande objetivo é oferecer as informações
técnicas necessárias, mas principalmente disseminar noções de cidadania, valores e
educação ambiental, para que o conhecimento técnico aliado aos demais possa ser
empregado em benefício do ambiente onde ele está inserido, para que possa servir de
alicerce à mobilizações e debates que trarão melhores condições de vida à comunidade.
3. ¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Nas escolas oferecemos cursos de informática básica e avançada, mas muitas tem
dificuldade em acessar a internet, acredito que a tecnologia móvel poderia facilitar o acesso
das comunidades a rede e consequentemente trazer mais empoderamento.
4.3 GUÍA DE ENTREVISTA – DESCARTE CORRETO
País:
( ) Colombia
( X) Brasil
( ) Perú
Grupo:
_______________________________________________________________
Nombre de la organización: Descarte Correto Serviço Ambiental Ltda
Nombre del entrevistado: Alessandro Dinelli
La información de contacto de la persona entrevistada:
Dirección de correo electrónico [email protected]
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Número de teléfono (92) 4102-0013
Fecha: 13/02/2013
Modo de la entrevista:
( ) Correo electrónico
(x) Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
Reduzir os impactos ambientais causados pelo descarte incorreto do lixo tecnológico,
através da gestão e tratamento de resíduos, fazendo com que estes possam retornar à
cadeia produtiva como materia-prima, economizando assim recursos naturais.
Além dos serviços de gestão de resíduos, investimos também em ações educativas
que tem o objetivo de disseminar o conceito. Realizamos anualmente duas campanhas
públicas de sensibilização e arrecadação, uma em junho durante a semana do meio
ambiente e outra em dezembro chamada “Semana do Descarte Correto”, como também
implantamos pontos de coleta em comunidades que são Centro de Inclusão Digital e em
lojas de varejo.
2. ¿Cuáles son las necesidades educativas de las personas de su organización
representa?
O grande desafio para todos que trabalham no segmento de reciclagem é o fator
cultural, as pessoas não tem o costume de descartar os seus resíduos de forma
adequada, não há preocupação em separar e reutilizar, o lixo é simplesmemte acumulado
e encaminhado para o aterro.
Para os resíduos tecnológicos não é diferente, é comum ver materiais que possuem
metais perigosos em sua composição como monitores, CPUs e teclados descartados de
qualquer forma.
Nesse cenário, a grande necessidade do público a que atendemos refere-se a
educação, a disseminar o conceito em maior amplitude e garantir que riscos como esse
sejam evitados.
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3.¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
A tecnologia móvel facilitará a disseminação do conceito, ajudando-nos a sensibilizar
um número maior de pessoas, assim como divulgar e localizar os pontos de coleta, tornando o
descarte algo mais simples e acessível.
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INTERVIEW FROM COLOMBIA
GUÍA DE ENTREVISTA
País:
(X) Colombia
() Brasil
() Perú
Grupo:
_______________________________________________________________
Nombre de la organización: LIGA COLOMBIANA DE LUCHA CONTRA EL SIDA
Nombre del entrevistado: RICARDO GARCIA GUTIERREZ
La información de contacto de la persona entrevistada: AV 32 NUMERO 14- 46 TEUSAQUILLO
() Dirección de correo electrónico: rgarcia @ligasida.org.co
() Número de teléfono- 3212054085
Fecha: Marzo 6 2013
Modo de la entrevista:
(x) Correo electrónico
() Teléfono
Preguntas por Temas
TEMAS
Su organización
1. ¿Puede describir la misión de su organización?
La Liga Colombiana de Lucha contra el Sida, es una ONG que tiene como fin mejorar la calidad de
vida de las personas viviendo con VIH o con Sida, prevenir el avance de la epidemia y controlar sus
efectos sociales en la comunidad mediante programas de prevención, diagnóstico, atención y
derechos y humanos con personal y una tecnología apropiada.
2. ¿Cuáles son las necesidades de salud de las personas de su organización representa?
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La mayoría de nuestros usuarios se encuentran abocados a buscar alternativas de asesoría
psicológica, medica, jurídica y de aseguramiento en salud, además de la asesoría para la
realización de las pruebas voluntarias en la toma de muestras para VIH, WB Y OTRAS que
contribuyan al diagnóstico oportuno, como también de búsqueda activa de medicamentos,
algunos por falta de afiliación al sistema de salud y otros por negación en su aseguradora,
capacitación a profesionales de la salud y servicio de escucha y orientación para toda la
comunidad.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Realmente, solo se utilizan las redes sociales para convocatorias a proyectos, a participación de
las pruebas rápidas para iniciar la fase de diagnóstico en VIH y la utilización de fan page para
actualidad en vih y servicios.
3. ¿Cuáles son las necesidades educativas de las personas de su organización representa?
Existen muchas necesidades frente a la prevención y promoción en la salud sexual y reproductiva,
enfocándose en comunidad en general, la idea es que se pueda llegar a todas las personas en
cuanto formación e información frente al tema del vih sida, actualmente existen altos índices de
analfabetismo, índices oscilan entre un 6.6% en las cabeceras municipales y un 21% en las zonas
rurales. En realidad todos sabemos que los índices son mayores, aunque de acuerdo a las cifras
oficiales pareciera que existe un cierto avance en la solución de la problemática del analfabetismo.
Pero la situación educativa se complica todavía más si abrimos el concepto de analfabetismo a
otros campos como el tecnológico e informativo o simplemente a la lectura de los mensajes que
circulan en nuestra sociedad a través de las imágenes, mediante los llamados mensajes o textos
icónicos. De hecho, un informe de la UNESCO de finales del 2002, sobre las metas establecidas en
el foro mundial sobre la educación, realizado en Dakar (Senegal), ubica a Colombia entre los países
con riesgo de no reducir a la mitad el número de analfabetas de aquí al 2015.
Sumado a ello, encontramos dinámicas sociales que permiten que la población femenina de
nuestro país se encuentre en total desventaja frente a la población masculina frente a la toma de
decisiones en su salud sexual y reproductiva; mitos, masculinidades entre otros, permiten que no
exista una equidad de género frente al tema de la sexualidad y la prevención.
Ya una vez diagnosticado el usuario encuentra barreras de acceso a la inclusión al sistema de
salud, temores, discriminación, señalamientos entre otros se constituye en principal obstáculo
para poder acceder a su servicio y a esto se le suma la problemática del sector salud y sus
deficiencias, algunos usuarios poca receptividad en el momento de la entrega de su diagnostico y
le permite crear vacios informativos por tanto , lo deseado es contar con guías o herramientas,
que permitan orientar paso a paso al usuario en el afrontar un diagnostico , manejo de la
información, confidencialidad entre otros.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Siempre la información de la red se constituye en mecanismos de apropiación de la información,
algunos contaran con recursos móviles de consulta frente a diferentes páginas de información,
FP7 GA n° 288594
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pero otros no cuentan con el recurso para la adquisición de los mecanismos móviles, la facilidad
del acceso a la información y la confidencialidad frente a la consulta seria una herramienta que
facilitaría la vida a nuestro usuarios.
4. ¿Cuáles son las necesidades ocupacionales de las personas de su organización representa?
Oportunidad y acceso a la información de punta, actual y de avanzada.
Bienestar social para las personas que trabajamos en vih / sida, generalmente la sobre carga
emocional que se vive es grande.
Estabilidad económica, ya que muchas de las organizaciones de las que trabajamos en Vih / sida,
son ONG que no cuentan con contratos laborales.
Recursos limitados, ya que estamos sujetos a los recursos de los proyectos que se ponen en
marcha.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Actualmente no contamos con tecnologías móviles a excepción de dispositivos BB, que facilitan
procesos de comunicación entre los usuarios internos y externos de LIGA SIDA, falta actualizar
algunos mecanismos de comunicación y adoptar nuevas tecnologías que permitan llegar a mas
usuarios que necesiten de nuestra intervención y asesorías.
5. ¿Cuáles son las necesidades psicológicas de los individuos de su organización representa?
Principalmente las relacionadas con bienestar social, hay sobre carga de emociones, estrés,
algunos episodios de depresión relacionados al manejo de la información o relación usuario-asesor
y sobretodo la frustración que se puede vivir por querer participar activamente en el desarrollo
de competencias educativas que permitan innovar en herramientas pedagógicas para el beneficio
de nuestra comunidad.
¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Pienso que la facilidad que brindan las tecnologías móviles, permitirían un mejor acceso a las
herramientas pedagógicas; mayor y mejor calidad de vida para los individuos de la y las
organizaciones que representamos, inclusión a programas de desarrollo, cajas de compensación,
programas pensados en y para ONGS
6. ¿Qué otras necesidades sociales de las personas de su organización representa?
Inclusión laboral, facilidades para el acceso a una vida digna, vivienda, educación, transporte,
cobertura en salud y pensión, para muchos de los usuarios internos y externos ya que contamos
con personas seropositivas dentro de las organizaciones que trabajan con vih.
Una mejor sede, que facilite mayor beneficio para nuestros usuarios, faltan arreglos locativos para
mejorar y brindar un servicio de calidad
FP7 GA n° 288594
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¿Cómo las tecnologías móviles ayudan a resolver estas necesidades?
Se hace necesario el desarrollo de cooperativas o fondo de empleados para las personas que
trabajan en organizaciones en vih/ sida, como para sus usuarios, que permitan facilitar el acceso
a todos los beneficios de una economía solidaria (modelo colombiano) o una economía que
beneficie a todos los participantes de las mismas organizaciones.
FP7 GA n° 288594
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ANNEX 5: ONLINE DATA SEARCH IN PERU
1.2 People with Deafness and Hearing Impairment – On-line data
Summary - People with Deafness and Hearing Impairment - Peru
General Description of Source
Summary
CALL
FOR
TECHNOLOGY
ALL
New
Location
Services
And notice for
Dependents
Short description
Sensory impaired people, deaf and blind,
they begin to have mobile terminals
adapted to their needs. In addition,
technology makes it available to other
sectors of the population as the
intellectually
disabled.
Geographic
locators provide the location of the
person by phone or online.
EMERGING HEALTH Deaf people use mobile phones for their
CARE TO YOU BY communication skills through short text
DISABLED
NEW messages called SMS. Our work also has
COMMUNICATION included other mobile messages that are
TECHNOLOGIES.
called MMS (multimedia messages) in
addition to the text that you can include
a picture or even a video. With this we
obtain increasing information and
improving communication.
DEAFNESS AND
The rise of information technology has
NEW
also influenced teaching methods,
TECHNOLOGIES
allowing for greater versatility aside in
the presentation and access to content
and, secondly, the promotion of
alternative media: Viewing and voice
parameters of speech.
MOBILE
Movistar offers people with hearing
TELEPHONE
impairment linked to the Spanish
HEARING
Confederation of Parents and Friends of
IMPAIRED
the Deaf (FIAPAS) Induction Loop Nokia
LPS-4, a device that allows hearing aid
users and cochlear implants connected
mode T maintain fluid communications
without interference by mobile phone
TECHNOLOGY
One of the devices that is known to be
FP7 GA n° 288594
Source
http://www.portalsolidario.net
/utopia/seccion_01.php?idrevis
ta=55&rowid=863&orden=3&s
eccion=Discapacidad
http://www.revistaesalud.com/
index.php/revistaesalud/article
/view/186/474
http://recursostic.educacion.es
/observatorio/web/es/compon
ent/content/article/391monografico-sordera-y-nuevastecnologias?start=1
http://www.faqmac.com/noticias/telefoniamovil-para-personasdiscapacidad-auditiva/20245
http://abrahambartual.wordpr
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SUPPORT FOR
PEOPLE WITH
HEARING
IMPAIRMENT
special in the educational environment
for people with deafness is the SUVAG,
an instrument that is part of the
proposed intervention from the method
of Guberina verbotonal. In fact, his
system stands for Auditory Verbal
Guberina Universal
ess.com/ayudas-tecnicas-ensordera/
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
The mobile phone being the most current tools and greater use in the general population and in
addition, also in the hearing impaired. Deaf people use mobile phones for their communication
skills through short text messages called SMS. In our work also has included other mobile
messages that are called MMS (multimedia messages) in addition to the text that you can include
a picture or even a video. With this we obtain increasing information and improving
communication.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
The rise of information technology has also influenced teaching methods, allowing for greater
versatility aside in the presentation and access to content and, secondly, the promotion of
alternative media: Viewing and voice parameters speech, the automation of certain systems of
training or learning, the ability to perform and observe simulations of phenomena that was so far
only explained to the students through language; all these resources are very useful for all
students but they are especially for those who have limitations in understanding and / or
language skills.
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
These actions are intended by both Telefónica FIAPAS to promote and publicize the services and
technological advances that improve accessibility to information for people with hearing
disabilities, eliminating communication barriers and furthering independent living and integration.
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
The general consideration of the specialized manufacturers that start as the Spanish company is
that the current mobile offer dominates the design against usability: it is becoming more
sophisticated and difficult to use, especially for people with special needs or any of disability. And
there are many: in Europe about 22.5 million people have hearing loss. In Spain there are
approximately one million people affected by hearing impairment of varying degree and kind.
FP7 GA n° 288594
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Summary - People with Deafness and Hearing Impairment - Brazil
General Description of Source
Name
Federação
Nacional de
Educação e
Integração dos
surdos
Confederação
Brasileira de
Surdos
USP
Política
Nacional de
Educação
Especial
Hostdeaf
FP7 GA n° 288594
Short description
National Federation of Education and
Integration of Deaf, philanthropic, nonprofit
entity with socio-cultural, educational and
assistance purpose that aims to defend and
fight for the rights of Brazilian deaf
community. Affiliated to World Federation of
the Deaf. Mission: to spread the Brazilian Sign
Language - LIBRAS.
CBS - Brazilian Confederation of Deaf, an
organization founded on November 22, 2003,
aims to create new methods to facilitate and
ensure the proficiency of the Portuguese
language through the Brazilian Sign Language
- LIBRAS, its interest is on improving the
process of acquisition and the development of
writing skill and understanding of the
Portuguese Language for the society, in
particular, for deaf children.
Study on inclusion of people with special
needs and / or the practice of health
professionals in this area. The theme proved
controversial, some even advocating
segregation. Health professionals occupy a
prominent place, but some authors also value
activities outside the therapeutic setting. The
development of the diagnostic has been seen
paradoxically: treatment / labeling. Culture is
identified as having a central role. Still, people
with special needs are barely heard. Complex
social process.
National Policy on Special Education
Perspective of Inclusive Education. Document
prepared by the Working Group appointed by
the Ministerial Decree No. 555 of June 5,
2007, extended by Ordinance No. 948 of 09
October 2007.
website
http://www.feneis.org.br/pag
e/feneis.asp
Portal Hostdeaf develops and hosts, free of
charge website for non-governmental
organizations and nonprofits, also with focus
http://www.hostdeaf.com.br/
http://www.cbsurdos.org.br/a
ssociacoes.htm
http://www.revistasusp.sibi.us
p.br/scielo.php?script=sci_pdf
&pid=S167851772005000300009&lng=pt&
nrm=iso&tlng=pt
PDF
http://www.revistasusp.sibi.us
p.br/pdf/psicousp/v16n3/v16
n3a09.pdf
http://portal.mec.gov.br/sees
p/arquivos/pdf/politica.pdf
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on social inclusion with sites for deaf entities.
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Positive point was the public policies for the official use of the Brazilian Sign Language – LIBRAS,
but, they still need improvements for inclusive education for deaf people
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
http://www.publico.pt/Sociedade/vodafone-cria-primeiro-servico-de-atendimento-para-surdosno-pais-1545491
1.3 People with Mobility Impairment – On-line data
Summary - People with Mobility Impairment - Peru
General Description of Source
Summary
Short description
INVESTIGATE NEW
APPLICATIONS OF
MOBILE
TECHNOLOGIES IN
EDUCATION
In 2016, smartphones and tablets will be the
http://guiacirugiaestetica.
main arena of health care strategies, risk
com/necesita-su-clinicamanagement, medical monitoring and
estetica-un-director-demarketing and sales for health care providers.
movilidad/
TELEFÓNICA
REINFORCES ITS
BET FOR HEALTH
WITH A NEW
BUSINESS UNIT
Telefonica announced today the package of
products and services that make a digital
health division, which includes seven
applications that allow decentralization of
clinical processes, virtual care to patients with
mobility disabilities and contact for
videoconferencing professionals.
In recent years, thanks no doubt to his own
Exclusion
or
efforts, people with disabilities (PWD) and their
discrimination?
relatives
have
been,
through
their
The Case of People
FP7 GA n° 288594
Source
http://www.hoytecnologia
.com/noticias/Telefonicaredobla-apuestasalud/186630
http://www.eumed.net/cu
rsecon/ecolat/pe/smz.htm
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with Disabilities in organizations, capturing the attention of the
the Peruvian Labor State and the rest of Peruvian society regarding
Market
the acute conditions of marginalization and
social exclusion that they face daily and have
had a particularly effect on their living
conditions and access to welfare
RESEARCH
OF Education applications of mobile technologies
http://www.solociencia.co
APPLIED MOBILE "have a greater impact the lower the age of the
m/informatica/11071686.
TECHNOLOGIES TO students," so it seeks to employ these
htm
EDUCATION
technologies from the earliest stages.
PRESENTATION OF
THE WHITE BOOK
FOR THE DESING
OF
MOBILE
TECHNOLOGY—
ACCESIBLE
AND
EASY TO USE
The information society is becoming more
ubiquitous thanks to the development of
mobile communications: multimedia devices
and 3G data traffic, among other technologies
that allow the user access to services that
integrate themselves increasingly, making the
user less dependent on the use of a traditional
computer (desktop) connected to the Internet
via cable.
http://blog.amovil.es/AM
ovil
http://blog.amovil.es/AM
ovil
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
Peruvian Law 27050, known as the "General Law of Persons with Disabilities," establishes a legal
regime of protection, health care, work, education, rehabilitation, social security and prevention
for the disabled to achieve their development through economic and social integration.
Telefonica statement: "Health will occupy in the very near future a significant part of the daily
activity of Telefonica in all countries where we operate"
What educational needs are presented and/or discussed
Positive point was the public policies for the official use of the Brazilian Sign Language – LIBRAS,
but, they still need improvement for inclusive education for deaf people
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
This is particularly relevant in the case of the working conditions of the disabled. In a national
consultation on the implementation of the rights of disabled conducted by the Special Committee
on Disability Studies, Congress of the Republic (CEEDIS) found that about 60% of disabled
respondents said they never fulfill their right to decent work, while 39% indicated that this
occurred only occasionally.
FP7 GA n° 288594
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Telefonica, which currently participates in more than 80 telemedicine and telecare projects in nine
countries, has in this division of health, Intel and Cisco as technology partners.
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
Unlike the classic studies of discrimination in the case of PWD, it should be noted that the
presence of a disability can be related to loss of productivity; therefore these needs affect PCD
psychologically.
Among the applications, the unit of eHealth offers physicians working sessions and real-time
virtual and home telecare service for elderly and disabled who live alone or are at risk, which can
communicate with specialists in the form of a button medallion or bracelet.
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
Telefonica predicted that in 2020 13.5% of the world population -980 000 000 people-will be over
65 years, and 60% suffer chronic and degenerative diseases, and noted that the shortage of
specialists must take into account that they spend between one 30% and 50% of their time in
administrative activities not care.
In this sense, Telefonica praised the importance of greater integration of health networks and the
processes through ICT.
Summary - People with Mobility Impairment - Brazil
General Description of Source
Name
UERJ
FP7 GA n° 288594
Short description
website
Education and Health: whole support and http://www.eduinclusi
promotion of a better quality of life for people with vapesqhandicap
uerj.pro.br/livros_artig
os/pdf/edu_saude.pdf
Education and Health are interrelated fields in the
support to people with special needs, particularly
those with handicap, and it is necessary an
articulation of the actions of these two areas in
order to promote a better quality of life for this
population. Special Education has been constituted
based on a clinical or medical model, which was
predominant up to the 70s, taking afterwards its
own trajectory. Approaching this theme, the
present article has as its goal to discuss the relation
between Education and Health, focusing on the
education and therapeutic services and supports for
the handicapped. This text presents an historical
account of the development of these services. It
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discusses also the role of the Education and Health
professionals in the families of their clients and
students.
Secretaria da
pessoa com
deficiência de SP
Programa Viver
Melhor –
Governo do
Amazonas
Federação
Nacional das
APAES
O Papel Do
Psicólogo Na
Inclusão Social
Dos Portadores
FP7 GA n° 288594
Secretariat of the Rights of Persons with Disabilities http://www.pessoaco
–
São
Paulo mdeficiencia.sp.gov.br
MISSION
/Ensuring access of people with disabilities in the
State of Sao Paulo to all goods, products and
services
in
society.
VISION
Becoming a world reference in the joint,
implementation and monitoring of social inclusion
of disabled people by 2015.
The Program Living Better is coordinated by the
Secretariat of the Rights of Persons with Disabilities
- Amazonas (Seped), created by the Governor Omar
Aziz and it is divided into three subprojects – 1.
Living Better Accessibility, 2. Living Better
Rehabilitation and 3.Living Better Motor Activities.
The aspect of accessibility includes the
reconstruction of homes of people with disabilities
by the State Department of Infrastructure (Seinfra),
which defines the adaptation project in conjunction
with the Secretaries of State for Social Welfare
(Seas) and Health (Susam) according to needs of
beneficiaries.
The Living Better Accessibility includes the
distribution of materials and equipment to
facilitate the day-to-day and welfare of the disabled
person. The State Government also intends to
stimulate the production of technological
equipment in favor of independence and / or
autonomy of persons with disabilities.
http://www.amazonas
.am.gov.br/2011/12/g
overnador-omar-azizlanca-programa%E2%80%98vivermelhor%E2%80%99para-pessoas-comdeficiencia/
http://www.apaebrasil
National Federation of Apaes (Association of
.org.br/
Parents and Friends of Exceptional Children) - Mission To promote and coordinate actions to
defend the rights of persons with disabilities and
represent the movement towards the national and
international organizations, to improve the quality
of services provided by Apaes from the perspective
of social inclusion of its users.
It's difficult dealing with the different, opening http://www.artigonal.
doors and breaking down borders yet when we live com/psicologiaautoin a world of prejudiced. Not everyone is open ajuda-artigos/o-papelPage 117 of 163
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De Necessidades
Especiais
Manual pessoas
deficientes –
Ethos
minded and able to accept and learn to live with the
differences of the other. For patients with special
needs is not easy to be integrated into society,
because every day is a new difficulty, either
locomotion, prejudice to the other or even with
their own limitations, already a major barrier for
them. Special education is based on the service
exclusively for students with certain disabilities.
"Access of people with disabilities to the world that
surrounds it: the physical world and the world of
social relations, the school world, the world of
work, the world of culture, sport and leisure"
(Amaral, 1994, p.36 .)
do-psicologo-nainclusao-social-dosportadores-denecessidadesespeciais1532262.html
Manual of Disabled Persons, coordinated by
sociologist Marta Gil, Network SacI / Cecae-USP. The
Ethos Institute believes that the inclusion is part of
the ethical commitment to promote diversity,
respect difference and reduce social inequalities.
This puts the inclusion of disabled people among
the most important issues to be addressed by
companies.
http://www.ethos.org.
br/_uniethos/docume
nts/manual_pessoas_
deficientes.pdf
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
The associations are mobilizing the society to guarantee the existence of Special Schools
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
2.2 People with non-communicable conditions: Chronic respiratory diseases – On-line
data
Summary - People with Chronic Respiratory Diseases – Peru
FP7 GA n° 288594
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General Description of Source
Summary
Short description
APPLICATIONS OF
TELEMEDICINE AND
EHEALTH
TO
PNEUMOLOGY:
TELECONSULTATIO
N PULMONOLOGY
Even without knowing it, probably many of us
have made telemedicine without realizing it. How
many times have we all been consulted on an
illness, a family member or friend over the phone
line? or how many problems we will share with a
colleague over the phone? Well, it's as simple as
solving certain remote medical questions via the
telephone line is also telemedicine. However,
today there are great possibilities in the field of
telecommunications and telematics. There are
many tools with which to make telemedicine
today. These tools have changed over time, but
the concept of telemedicine and tele-medicine
has not done so, defining it in practice as the
application of information technology and
telecommunications in order to provide good
medical care, continuing medical education or
health education, regardless of distance and
where you are, the patient medical history, the
clinician or the temporary variable.
SPANISH DOCTORS A group of Spanish doctors have presented the
HAVE AN 'APP' ON first application for 'iPhone' and 'iPad' aid in the
RESPIRATORY
diagnosis of respiratory diseases at the XIII
DISEASES
Symposium on Chronic Obstructive Pulmonary
Disease, held in Barcelona. This technology, called
EBUS is a pioneer in Spanish and the first in the
world on the use of ecobroncoscopia in these
pathologies.
Source
http://www.revistaesa
lud.com/index.php/re
vistaesalud/article/vie
w/434/292
http://www.entrebits.
com/noticias/movil/m
edicos-espanolespresentan-una-appsobre-enfermedadesrespiratorias.html
PREVENTION OF
NON
COMMUNICABLE
CHRONIC DISEASES
None
TELEMEDICINE
APPLIED TO
EMERGENCY CARE:
METHODOLOGICAL
AND PRACTICAL
Currently Telemedicine (TM) is a reality in the
http://www.semes.org
daily work of many medical specialties. The
/revista/vol21_4/9.pdf
development and the increased availability of new
technologies information and communication,
along with the flexibility of connectivity of medical
FP7 GA n° 288594
http://www.entrerios.
gov.ar/msalud/preven
cion-deenfermedadescronicas-notransmisibles/
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equipment enables the medical care of patients
who have difficulty access to a hospital. One of
the most important applications of TM is the
assistance in Emergency Medicine. The experience
gained by different medical specialties has
allowed a large increase in the possibilities of
urgent care, in which TM can be applied in the
hospital environment.
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
O2 is a product "off the charts" and has been recognized worldwide for its efficiency and for being
a carrier of Health.
Its main benefits are:
12. Increases cellular respiration through the chemical reaction that provides oxygen
at the cellular level.
13. Can help stimulate your metabolism functions of nutrient absorption and
elimination of "junk".
14. You can help raise energy levels by allowing the body to function cleanly and
effectively served by mobile technology.
Dr. Roland also points out that "more and more doctors are working with new technologies and it
is clear that tools such as EBUS will contribute positively to improving the diagnosis and treatment
of disease.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
Thus, patient registration, monitoring systems or real-time electronic medical records are some
examples of the impact of ICTs in the patient care services urgencias7.
FP7 GA n° 288594
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Summary - People with non-communicable conditions: Chronic respiratory diseases - Brazil
General Description of Source
Name
Doenças
Respiratórias
Crônicas no
BrasilAliança Global
contra Doenças
Respiratórias
Crônicas - Brasil
(GARD Brasil)
Short description
Chronic respiratory diseases affect all ages and
represent a substantial load for both the
individual and the society. In Brazil, 15 million
people are affected by asthma, allergic rhinitis
has 20 million and five million Brazilians aged
over 40 have COPD. These figures show that two
out of every 10 Brazilians are affected by a
chronic respiratory disease. Global Alliance
against Chronic Respiratory Diseases - Brazil
(GARD Brazil)
Many cities in various regions of Brazil have
developed programs that provide facilities for
health care, education and medication at no cost,
but this is still beyond the reach of most people.
Among Latin American countries, Brazil is the
pioneer in creating an Alliance against Chronic
Respiratory Diseases at the national level. This
alliance brings together experts in Brazilian
chronic respiratory diseases and other health
professionals to work for the common goal of
improving lung health, as part of the work and
effort of the Global Alliance against Chronic
Respiratory Diseases.
Sociedade
The Brazilian Society of Pulmonology and
Brasileira de
Phthisiology (SBPT) is a nonprofit medical
Pneumologia e
association, scientific, cultural and
Tisiologia (SBPT) representative, founded in 1937. The SBPT is the
representative association of experts in the field
of respiratory diseases, including pulmonologists,
thoracic surgeons, pulmonologists and
respiratory endoscopists, represented by their
departments. The SBPT has the goal of
disseminating knowledge about the various
diseases of the respiratory system, the update on
the expertise and professional defense of its
members with the objective of improving the
health of our population.
website
http://www.who.int/respir
atory/gard/events/FINAL%
20Q&A%20GARD%20Brazil
%20Portuguese%2003_10_
06.pdf
http://www.sbpt.org.br/?o
p=itLeitura&id_srv=2&id_tp
c=0&nid_tpc=&id_grp=1&a
dd=&lk=1&nti=677&l_nti=S
&itg=S&st=&dst=3
http://www.scielo.br/scielo
Qualidade de The present study has the following objectives:
.php?script=sci_arttext&pid
vida de pessoas to identify the significance of the quality of life
FP7 GA n° 288594
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com
doença people with chronic illness and verify its
crônica
interference in their quality of life. We have
studied 71 people of both sexes, attended in the
clinical settings of 2 public hospitals. The most
common diagnoses were high blood pressure
and diabetes mellitus. The significance of quality
of life to interviewed people was related mainly
to material comfort (40,9%); physical comfort
(23,9%) and emotional comfort (11,2%). Chronic
illness interfered in their quality of life because it
has changed, especially, their physical capacity
(67,6%), their work/study/home activities
(64,8%) and their self-esteem (53,5%). Based on
the results, we emphasize the importance of
nursing in the adaptation process of people and
their relatives considering the limitations of
chronic illness.
TELEIntegration, universality, decentralization,
HOMECARE E
efficiency, accountability, autonomy,
MONITORIZAÇ
humanization are some of the precepts of TeleÃO A
homecare. Objectives: To review the concepts,
DISTÂNCIA:
objectives, facilitators, tools and literature on
UMA
tele-homecare in Pediatrics. Materials and
FERRAMENTA
Methods: A literature review on Medline and the
DE PROMOÇÃO Cochrane Library Database from 1990 to 2009.
DA SAÚDE DA
Results: review found few studies involving TeleCRIANÇA E DO
homecare and Pediatrics at the national and
ADOLESCENTE
international. Discussion: The telehomecare
approach provides health care to patients and
their families, based on the concept of self-care.
Let’s keep this care at home or close to this,
reaching even the rural areas difficult to access,
quality, lower costs, reducing the number of
admissions, length of hospitalization and the
incidence of nosocomial infections. The factor
that favors the population is aging, and increased
prevalence of chronic diseases in this age group
own, but the extension to the pediatric
population is essential if we are to build quality
health since the beginning of life.
=S010411691996000300002&lng=
pt&nrm=iso
http://cbtms.org.br/congre
sso/trabalhos/089.pdf
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
FP7 GA n° 288594
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Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
FP7 GA n° 288594
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2.3 People with non-communicable conditions: Cardiovascular Diseases – On-line data
Summary - People with Cardiovascular Diseases - Peru
General Description of Source
Summary
Short description
MOBILE
CAMPAIGN
OF
THE AMERICAN
HEART
ASSOCIATION
PROVIDES HEART
HEALTH
INFORMATION
TO HISPANICS
Heart disease is no laughing matter. But now the
American Heart Association is using humor to
combat these health ills.
This is a new campaign that combines mobile
technology, heart health councils, and the sparkling
humor of two of the most popular comedians of
today.
INVESTIGATE
NEW
APPLICATIONS OF
MOBILE
TECHNOLOGIES
IN EDUCATION
The University of Valladolid will research, through
various departments, new applications of mobile
technologies in the field of education, from infancy
to university. This line of work is included in the
recently released Telefonica Chair at the University
of Valladolid, whose director of the Science Park is
Salvador Dueñas, which has three objectives, as
detailed in statements to DiCYT, "training, research
and dissemination activities. "
CELL PHONES
For this study, researchers took advantage of the
MAY HELP TREAT wide penetration of mobile telephony in Latin
CHRONIC
America and compared with low-cost phone calls
DISEASES
over the Internet. The service used a computer link
method for "cloud" so that the program can be
provided from a central location to low-income
countries around the world without a strong
technology infrastructure.
DESIGN OF A Apply telemetry monitoring of biomedical signals
PROTOTYPE OF allows to control continuous parameter of
APPLIED TO RF preventing future complications in patients, their
MODULE
health, and raising the efficiency of medical
TELEMEDICINE
personnel, thanks to these systems,
MONITORING IN
ECG
SIGNALS
HOSPITALS AND
NURSING HOMES
Source
http://www.hispanicpr
wire.com/News/es/142
53/18/campana-detelefonia-movil-de-laamerican-heartassociation-brindainformacion/
http://www.agenciasin
c.es/Noticias/Investigan
-nuevas-aplicacionesde-las-tecnologiasmoviles-en-laeducacion
http://www.intramed.n
et/contenidover.asp?co
ntenidoID=73302
http://tesis.pucp.edu.p
e/repositorio/bitstream
/handle/123456789/22
8/CHIRINOS_RAMIREZ_
ROCIO_DISENO_PROTO
TIPO_M%C3%93DULO_
RF_TELEMEDICINA.pdf?
sequence=1
What health needs are presented and/or discussed
FP7 GA n° 288594
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Are these needs addressed by mobile technology?
The use of telecommunications in Medicine seeks to provide health services that are easily
accessible to people and reduce costs and overcome distances between patients and
physicians. So this is where we talk about telemedicine, an area meeting the technological
advances of telecommunications with the knowledge of the doctor.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
The remote assistance is a major growth area with applications in telemedicine that are
primarily focused on facilitating access to the elderly and chronically ill patients and to support
home care, avoiding time and travel costs. The development of the Internet has allowed the
proliferation of public and private initiatives, deployment and improvement of access to
telecommunications services (ADSL, VADSL, cellular radio, cable), and momentum policy in
some countries with specific programs. Logically, the interest varies across countries,
reflecting differences in service organization health.
Summary - People with non-communicable conditions: Cardiovascular Diseases – Brazil
Name
CARTA BRASILEIRA DE
PREVENÇÃO
INTEGRADA NA ÁREA
DA SAÚDE
FP7 GA n° 288594
Short description
website
Prevention means anticipating, background http://www.confef.org.b
reading and identification of inappropriate r/extra/conteudo/defaul
social situations that in the short, medium t.asp?id=30
and long term could bring harm to the
population and, therefore, impose its
control. The sport, gymnastics, dance, martial
arts, capoeira, the struggles, strength
training, present themselves as economically
viable practices for health promotion and
social inclusion, revealing icons of integrated
and holistic prevention. The number of
Page 125 of 163
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chronic / degenerative diseases is considered
a major health problem today. Also smoking,
hypertension, stress, obesity and sedentary
lifestyle risk factors make to the health of the
general population, reaching a significant
portion
of
children.
Physical inactivity is recognized as one of the
most determinant risk factors for the
emergence of cardiovascular disease. It has,
also, that obesity must be tackled
preventively, since it reveals a health
problem in Brazil worse than hunger. IBGE
data for 2004 indicate that 10% of Brazilians
are obese and 5% are malnourished.
Equity,
Social Cardiovascular disease (CVD) is a leading
Determinants
and public health problem that contributes 30%
Public Health – WHO ( to the annual global mortality and 10% to the
World
Health global disease burden. While there are
Organization)
downward trends in CVD mortality in most
developed countries, the mortality trends in
low- and middle-income countries are rising.
Evidence on social determinants and
inequities related to CVD, mainly from
developed countries, indicates an inverse
relationship between socioeconomic status
and CVD incidence and mortality.
http://portal.saude.gov.
br/portal/arquivos/pdf/
publicacao_oms_05_01.
pdf
Política Nacional de The working conditions, housing, food,
Promoção da Saúde
environment and leisure, among others,
determine our greater or lesser health.
Health promotion is one of the strategies of
the health sector to seek the improvement of
the quality of life. Its goal is to produce a
shared management between users, social
movements, workers of the health sector and
other sectors, producing autonomy and coresponsibility. The National Policy on Health
Promotion (PNPs), adopted on March 30,
2006, gives guidelines and suggests strategies
for organizing health promotion activities in
the three management levels of the Unified
Health System (SUS) to ensure the full care.
http://bvsms.saude.gov.
br/bvs/publicacoes/polit
ica_nacional_promocao
_saude_3ed.pdf
PROGRAMA
PARA A good way to avoid losses of human lives http://www.cgeti.deti.uf
DISPOSITIVOS MÓVEIS due to cardiovascular diseases is through c.br/monografias/EDVAL
PARA COMUNICAÇÃO early diagnosis of them. This work has the DO_BEZERRA_PEREIRA_J
FP7 GA n° 288594
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E CONTROLE DE UM
ELETROCARDIÓGRAFO
PORTÁTIL
Portal do Coração
CADERNOS DE
ATENÇÃO
BÁSICADAB/MS PREVENÇÃO CLÍNICA
DE DOENÇA
CARDIOVASCULAR,
CEREBROVASCULAR E
RENAL CRÔNICA
FP7 GA n° 288594
aim of developing a program for mobile %C3%9ANIOR.pdf
devices that could be able to control, via
Bluetooth, an acquisition system of heart bio
potentials and advice on finding the correct
positioning of the electrodes of this system;
display the signal on acquisition time,
obtained via Bluetooth, and allow the
storage or transition of the examination for a
central located in a hospital or doctor’s office
through the interface GPRS or 3G in the
mobile device. The results obtained through
tests made by specialists indicate that the
proposed approach is capable of providing
efficiency and practicality in the early
diagnosis of cardiovascular diseases. Thus, it
is possible to conclude that medical software
for mobile devices show us how they could
be a simple solution with low costs in
construction of medical instrumentation.
The Portal of the Heart was developed by a http://portaldocoracao.
multidisciplinary team composed of doctors uol.com.br/tags/doenca
and other health professionals. Using a s-cardiacas
simple and objective language, its pages
have a scientific and ethical character,
validated by the HON Code seal. The site is
intended for the general public and various
professionals working in health, and who
wish to obtain information related to
cardiovascular diseases, general health, and
welfare. The content of the materials of the
Portal of the Heart are merely informative
and illustrative. No information obtained
from its content should replace, in terms of
ethical or legal, the guidance of a doctor or
other health professional.
The intensity of the preventive interventions http://189.28.128.100/d
should be determined by the degree of ab/docs/publicacoes/ca
cardiovascular risk estimated for each dernos_ab/abcad14.pdf
individual and not by the value of a particular
factor. In practical terms, it is usual to classify
individuals into three risk levels - low,
moderate and high - to develop major
cardiovascular events. Events traditionally
include computed death due vascular cause,
myocardial infarct and cerebral vascular
Page 127 of 163
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accident.
2.4 People with non-communicable conditions: Diabetes – on-line data
Summary - People with Diabetes - Peru
General Description of Source
Summary
Short description
MOBILE PHONE
TECHNOLOGY IS
USED TO CONTROL
DIABETES
A study of the Faculty of Medicine,
University of Maryland (USA) has released
an effective computer program that,
incorporated into the mobile phone, helps
control type 2 diabetes. It is the first work
done on this issue and includes a control
group and followed the patients for one
year. Be published in the September issue of
Diabetes Care.
“Mobile telephony: a tool for early diagnosis
and self-care support for people with type 2
diabetes."
THE MOBILE
PHONE COMES AS
A SUPPORT TOOL
IN THE DIAGNOSIS
AND SELF-CARE
FOR PEOPLE WITH
DIABETES
TELEMATICS
APPLICATION IN
CONSULTATIONS
WITH DIABETES
MOBILE
TELEPHONES CAN
HELP IN THE
TREATMENT OF
DIABETES AND
OTHER DISEASES IN
THE DEVELOPING
COUNTRIES
FP7 GA n° 288594
the use of new technologies (internet and
mobile mainly), has changed the customary
practice in monitoring and control of
patients
with
diabetes.
Innovation is in the way of the exchange of
information between the personal health
and patient in some cases.
Cell phones may contribute to an interactive
and efficient management in terms of cost
of chronic diseases among the rural poor,
according to a study by the University of
Michigan.
Source
http://www.diariomedico.co
m/2011/08/01/areacientifica/especialidades/tec
nologia/tics/tecnologia-deltelefono-movil-se-usa-paracontrolar-diabetes
http://www.uc.cl/es/launiversidad/noticias/1679la-telefonia-movil-surgecomo-herramienta-deapoyo-al-diagnostico-yautocuidado-para-personascon-diabetes
http://www.uc.cl/es/launiversidad/noticias/1679la-telefonia-movil-surgecomo-herramienta-deapoyo-al-diagnostico-yautocuidado-para-personascon-diabetes
http://www.umich.edu/Es/n
ews/11/pr110517.php
http://www.umich.edu/Es/n
ews/11/pr110517.php
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What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
ANN ARBOR, Mich.-A new study by the System of Health Care of Veterans Affairs in Ann Arbor
and the University of Michigan indicates that mobile phones could help low-income patients
worldwide in the management of diabetes and other chronic diseases.
"The programs 'telehealth' have proved to be effective in a variety of contexts, but one of the
major constraints to the provision of these services in the developing world has been the lack
of infrastructure," said study lead author John D. Piette, a VA research scientist and professor
of internal medicine at the School of Medicine at the UM.
To test the researchers enrolled patients with diabetes at a clinic in a semi-rural area of
Honduras. Patients received weekly phone calls, automated, interactive, and the vast majority
said the program had helped them improve their management of diabetes and general health
care.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
We wanted to show that it is possible to provide a high-tech program from UM to very
vulnerable patients with diabetes in Honduras with only the local cell phone service," said
Piette. The developing world faces a crisis of cardiovascular disease as the "fast food" spreads
everywhere and people move to urban centers and adopt modern lifestyle with less physical
activity. It is estimated that worldwide, the number of people with diabetes will rise from 285
million currently to about 439 million in 2030.
Summary - People with non-communicable conditions: Diabetes – Brazil
General Description of Source
Summary
FP7 GA n° 288594
Short description
Source
Page 129 of 163
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Associação de Organization founded by a group of parents of http://www.adj.org.br/site/defa
Diabetes
children and adolescents with diabetes. Its aim
ult.asp
is to promote education in this field for
Juvenil
patients, relatives, health professionals and
community. The ADJ also seeks to promote the
quality of life. Serves people with all types of
diabetes, regardless of age and socioeconomic
class. It offers an integrated work done by a
multidisciplinary team consisting of
psychologists, nutritionists, nurses and
volunteers (with diabetes or family).
Sociedade
Brasileira de
Diabetes
Study of scientific publications dealing with the
http://www.diabetes.org.br/
number of diabetics in Brazil. Since a large
study by the Ministry of Health in collaboration http://www.diabetes.org.br/sal
a-de-noticias/2116-sao-12with the Brazilian Diabetes Society in the late
milhoes-de-diabeticos-no-brasil
80's called CENSUS OF DIABETES, until the
present day. Updating the data found for
CENSUS-IBGE - the Brazilian population in 2010
reached the estimated number of diabetics in
Brazil: 12,054,827 (Twelve million fifty-four
thousand eight hundred twenty four). This is
the problem size will increase significantly in
coming years.
Associação
Nacional de
Assistência de
Diabético
http://www.anad.org.br/indexI
nicio.asp
15° Congresso
da Associação
de Diabetes
http://www.acquacon.com.br/a
dj2012/index.php
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
FP7 GA n° 288594
Page 130 of 163
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What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
2.5 People with persistent communicable conditions: Tuberculosis – on-line data
Summary - People with Tuberculosis – Peru
General Description of Source
Summary
Short description
CREATE ONLINE WEB
SYSTEM TO DIAGNOSE
MULTIDRUGRESISTANT
TUBERCULOSIS IN
LESS THAN 15
SECONDS
A process to transmit medical images via the
mobile phone has been developed by
researchers at the Universities of Jerusalem
and Berkeley. To do so, have created a data
acquisition device with limited features,
located on the side of the patient, sent
through the mobile information to a central
server (anywhere in the world) responsible for
converting the data in medical imaging. Then
the central server sends back images to the
mobile phone for analysis by a specialist. The
method, according to its creators, could be
very useful for millions of people in remote
areas of the developing world who do not
have modern medical equipment. By Raúl
Morales.
A process to transmit medical images via the
mobile phone has been developed by
researchers at the Universities of Jerusalem
and Berkeley. To do so, have created a data
acquisition device with limited features,
located on the side of the patient, sent
through the mobile information to a central
server (anywhere in the world) responsible for
converting the data in medical imaging
Mobile technology is an opportunity for
CREATE A
TECHNOLOGY THAT
TRANSMITS MEDICAL
IMAGES ON THE
PHONE
MHEALTH: MOBILE
FP7 GA n° 288594
Source
http://www.perureport
a.pe/vidaysalud/medici
na/542-tbc.html
http://www.tendencias
21.net/Crean-unatecnologia-quetransmite-imagenesmedicas-por-elmovil_a2238.html
http://www.rizomatica.
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TECHNOLOGY, AN
OPPORTUNITY FOR
HEALTH
FINANCE IN MOBILE
AND DEVELOPMENT
LATIN AMERICA
increased health throughout the world and
especially for third world countries (in the
process of development under the current
name)
Telefónica's commitment to development in
Latin America is one of the pillars for our longterm presence in the region. Beyond being
one of the biggest investors and generators of
employment, work daily with the objectives of
improving the quality of life of people,
facilitate
business
development
and
contribute to the advancement of society
through the extension of Information
Technology and Communications.
net/mhealth-latecnologia-movil-unaoportunidad-para-lasalud/
http://es.scribd.com/d
oc/35477845/Telefonia
-movil-y-desarrollofinanciero-en-AmericaLatina-estudiocompleto
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
Set in a distant health center, very poor, where no Internet or a technician trained in interpreting
the patterns of cultures of the bacillus of tuberculosis, but the cell phone signal, Dr. Zimic Peralta
said that a technician may put the plate in the microscope and take a picture, which digitally
captures and then up the phone to transmit to the server, which performs the analysis, and in less
than a minute to get the result through a text message, a mail and a posting on a secure website.
He explained that to implement this system requires an inverted microscope trade costs between
5 and 10 thousand dollars, which is inaccessible in many cases.
Digital inverted microscope valued at $ 400. Therefore, the research team has developed an
inverted microscope and digital, valued at $ 400, which performs quite well as it has been recently
recognized by the scientific journal PLoS ONE. Comparison revealed that the MODS method costs
less than a dollar per test, and to determine the TB multidrug required an investment of just under
$ 3 per sample.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
FP7 GA n° 288594
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Are these needs addressed by mobile technology?
Researchers from the Universities of Jerusalem and Berkeley have demonstrated the effectiveness
of a process to transmit medical images via cell phone. According to its creators has the potential
to provide sophisticated radiological diagnosis and even treatment. Millions of people living in
developed countries or in rural areas, where they have access to similar technology or even a
medical center could benefit from this new development.
Summary - People with persistent communicable conditions: Tuberculosis – Brazil
General Description of Source
Rede Brasileira de
Pesquisa em
Tuberculose
The Brazilian Network of Tuberculosis Research
http://redetb.org/sobre
(REDE-TB) is a Non-Governmental Organization
-a-redetb
(NGO) of private non-profit organization
concerned with not only assist in the
development of new drugs, new vaccines, new
diagnostic tests and new control strategies TB,
but also in the validation of these technological
innovations, prior to its commercialization in the
country and / or its implementation in TB Control
Program in the Country. In order to fulfill its
mission as an NGO, Rede-TB has been providing a
greater interaction between government entities
related to Tuberculosis Control, the regulatory
agencies (such as ANVISA), the civil society
organizations such as the Brazilian Partnership
against TB (Stop TB Initiative) and NGOs,
advocacy and assistance, research institutions,
corporations class, international cooperation and
national and international companies. For this,
the REDE-TB established, in a pioneering way, a
platform for research and technological
development for evaluating and incorporating
new technologies.
Tratamento
diretamente
supervisionado
(DOTS) contribui para
a adesão ao
tratamento da
Directly Observed Therapy (DOTS) contributes to http://sumarios.org/site
s/default/files/pdfs/493
the adherence to tuberculosis treatment?
64_5864.PDF
The study is part of the research line that uses
the analytical category of adherence, one of the
aspects of the CNPq Research Group "Adherence,
FP7 GA n° 288594
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tuberculose?
needs and vulnerability in Public Health."
Studies (1-3) made the point that adherence to
treatment goes beyond the approach that
reduces the health needs of clinical and biological
aspects, especially when it comes to tuberculosis,
which is directly related to social structure. The
integration of people in society determines
conditions for the strengthening / limitations to
life, and social inequalities make individuals
vulnerable to the development of disease (4-5).
Tuberculosis, a disease with deep social roots,
http://www.opas.org.br
Programa Nacional
/prevencao/site/Upload
de
Controle
da closely linked to poverty and unequal income
distribution, and the stigma that implies the nonArq/ProgramaTB.pdf
Tuberculose
adherence of patients and / or family members /
contacts. The appearance of the AIDS epidemic
and outbreaks of multidrug-resistant tuberculosis
further increase the problem of the disease
worldwide. Considering the current situation,
there is need for investment in the training of
health services, training of human resources for
surveillance activities, evaluation and control, in
order to expand the diagnostic capability
through the bacilloscopy, promote healing,
increase search of the respiratory symptoms and
contacts of patients in Brazilian cities and
especially in the priority municipalities for the
National Program of Tuberculosis Control.
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
FP7 GA n° 288594
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What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
2.6 People with persistent communicable conditions: Malaria – on-line data
Summary - People with Malaria - Peru
General Description of Source
Summary
Short description
DETECTION OF
MALARIA VIA
MOBILE
An application for smartphones to diagnose
malaria through a quick and easy process. This
technology, called "Lifelens Project" has been
created by researchers from different
universities in North America and promises to be
a good tool to detect the disease without
requiring major medical knowledge
DEVELOP A GAME
"ON-LINE" FOR
MALARIA
DIAGNOSIS
Technology Group of Biomedical Imaging & CIS
Moncloa universities of Madrid Polytechnic have
designed a game 'on-line' that teaches Internet
to find malaria parasites in real images digitized
samples of blood, thus establishing a community
of citizen scientists or players who can help
diagnose this disease as 'on-line'.
DIAGNOSE
MALARIA WITH
MOBILE
Evaluate an imaging test, monitor glucose levels,
to detect a skin disease ... All these medical
'tasks' can be made quick and easy with the
simple aid of a mobile phone.
This is the project 'Lifelens Project, conducted
from the U.S., and according to its creators, the
technology that is implemented is able to detect
the disease quickly and more accurately than
existing rapid diagnostic test.
MOBILE PHONE
USE TO DIAGNOSE
MALARIA
AN ONLINE GAME
WILL HELP
DIAGNOSE
MALARIA IN THE
WORLD
FP7 GA n° 288594
Spanish scientists have released a set of
collaboration between users, MalariaSpot.org, in
order to help diagnose cases of malaria
worldwide, from the search for parasites located
in digitized real images of blood samples.
Source
http://www.muyinteres
ante.es/deteccion-de-lamalaria-a-traves-delmovil
http://www.telemadrid.
es/?q=noticias/sociedad
/noticia/desarrollan-unjuego-line-paradiagnosticar-la-malaria
http://www.elmundo.es
/elmundosalud/2012/01
/05/noticias/132579470
4.html
http://bienestar20.blogs
pot.com/2012/01/usodel-movil-paradiagnosticar-la.html
http://elcomercio.pe/te
cnologia/1406373/notici
a-juego-internetayudara-diagnosticarmalaria-mundo
Page 135 of 163
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What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
Health applications increasingly gaining ground in the growing world of smartphones and some of
these new proposals have the potential to improve diagnostic techniques and even access to care
in many parts of the world.
The application also is designed so that it is possible to use without great technical expertise,
namely by simply using a mobile, so as to send the device directly to the affected areas.
Therefore, the authors believe that increased global connectivity, specifically the presence of
wireless networks, allows distribution of images over the Internet from medical centers in the
affected regions in order to establish a rapid remote diagnosis of malaria with the possibility of
large-scale expansion.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
This has been explained to the Service of Information and Science News (SINC), the researcher
Miguel Luengo-Oroz, promoter of this initiative, who say that this is a "simple" experiment with
which you can "explore for the first time opportunities they can offer collaborative games and
social networks in global health issues"
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
The application, they say, is accessible to anyone who can use a mobile phone. "This opens the
possibility of sending devices directly to the affected areas, and you do not need special training or
a
certain
linguistic
skills
to
use
it."
This team of creators, which includes doctors, engineers, designers and marketing specialists, have
received several awards for his initiative, as the 'Use Imagine Cup 2011' or 'Harvard Pitch for a
change'. Some of them are still students or recent graduates. According to the World Health
Organization, almost half the world population is at risk of contracting malaria. Without doubt, the
most affected continent is Africa, where the disease kills a child every 45 seconds.
Summary - People with persistent communicable conditions: Malaria - Brazil
FP7 GA n° 288594
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General Description of Source
Name
Short description
website
http://portal.saude.go
VIGILÂNCIA
EM Any suspicion of malaria should be notified to
v.br/portal/arquivos/p
SAÚDE
health authorities, both in endemic areas, the
df/abcad21.pdf
Information
System
of
Epidemiological
Dengue,
Surveillance of Malaria (Malaria-Sivep), as in
Esquistossomose,
non-endemic area, the Information System
Hanseníase,
Notifiable Diseases (Sinan)
Malária, Tracoma e
Tuberculose CADERNOS DE
ATENÇÃO BÁSICADAB/MS Malaria is associated
http://www.malariajo
Approximately 40% of the world's population is
with poor school
urnal.com/content/8/
at risk for malaria. In highly endemic tropical
performance in an
1/230
areas, malaria is a major cause of morbidity and
endemic area of the
mortality during infancy. There is a complex
Brazilian Amazon
interrelationship between malaria, malnutrition
and intestinal helminths, and this may impair
cognitive development in children. The aim of
this study was to determine the relationship
between malaria and school performance in
children living in an endemic area where
Plasmodium vivax is the species responsible for
most of the cases.
Malaria Diagnosis
and Hospitalization
Trends, Brazil
http://wwwnc.cdc.gov
The study of malaria prevalence in the state of
/eid/article/13/10/07Amazonas and city of Manaus indicates an
0052_article.htm
increase in the percentage of hospitalized
Plasmodium vivax patients and an overall
increase in malaria cases caused by this parasite.
Our observations on malaria epidemiology and
case treatment suggest that the increased
hospital admissions are associated with a higher
frequency of severe disease associated with P.
vivax infections. Amazonas includes most of the
Brazilian Amazon Region, where malaria has
been controlled but never eradicated. Since the
1980s, there has been a re-emergence of
malaria, which appears to coincide with changing
malaria control policies associated with the
ending of the Malaria Eradication Campaign
http://www.scielo.br/s
The article discusses a set of pictures that
cielo.php?script=sci_ar
illustrate public health activities, practices, and
Malária,
fotografia
FP7 GA n° 288594
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e saúde
pública
no Brasil
campaigns against malaria in Brazil from 1918 ttext&pid=S0104through 1956. Exemplary of certain key moments 59702002000400011
in this history, the illustrations belong to three
archives from the Casa de Oswaldo
Cruz/Fundação Oswaldo Cruz collection: Arquivo
Belisário Penna, Arquivo Fundação Rockefeller
("Serviço de Malária do Nordeste" series), and
Arquivo Rostan Soares. The article links these
photographic records to their specific historicalpublic health contexts and to the campaign
models and strategies represented by each
archive. It also draws relations with the 20thcentury history of the photographic medium
itself. It is argued that these images of malaria
constitute prime sources in constructing a visual
history of the disease in 20th-century Brazil and
of the country's public health history.
Aplicativo
diagnostica malária
com foto de amostra
de sangue
A group of graduate students at the University of
Central Florida created an application that
enables physicians to diagnose malaria simply by
taking a picture, marking yet another attempt to
bring mobile technology to combat diseases. The
device has a special microscopic lens attached to
the camera. When it takes a picture of a blood
sample, the lens processes the data to determine
whether the malaria parasites are present,
calculates the amount of disease in the sample,
and then draw a red square around the parasitic
outbreaks, notifying how many were found.
http://timedicina.blog
spot.com.br/2011/05/
aplicativo-diagnosticamalaria-com-foto.html
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
Youth Education – on-line data
FP7 GA n° 288594
Page 138 of 163
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Summary – Youth Education – Peru
General Description of Source
Summary
Short description
THE
CONCEPTUAL
DEVELOPMENT
OF MOBILE
LEARNING
TECHNOLOGY
INFLUENCE OF
CELL PHONE USE
AS A MASS
MEDIUM
Using the conceptual development of mobile
learning technology, UNESCO seeks to define what
specific mobile technologies are suitable to support
the achievement of Education for All, in order to
understand which aspects work well and why they
do.
To speak properly on mobile phones, we must
handle the basics on this topic. We will describe in
simple terms of the various devices involved and how
they work. The first thing is to know that mobile
phones basically consist of two parts: A
communications network (or mobile network) and
terminals (or cell phones) that allow access to that
network.
For all this, it seems very logical that wireless
technologies are essential in education. Schools have
adapted to technological development and most
offer wireless network in their buildings so that
students can enjoy unlimited access. This technology
was introduced to improve the quality of life of
children and young people without realizing that you
can have the opposite effect that we seek, affecting
health.
MOBILE
“Everyone has a cell" is a phrase that describes the
COMMUNICATI
general perception about the widespread use of
ONS
AND mobile phones in the world. Today, in Argentina, the
ECONOMIC
penetration of the mobile, ie the number of active
DEVELOPMENT
lines per hundred people, reaches 120. In Peru, one
IN
LATIN of the most backward in the region, cellular
AMERICA
penetration reached the figure of 80 per 100
inhabitants. In contrast to the "bricks" that carried
the executives in the early nineties, we now have
mobile terminals that meet a set of features that are
becoming smaller.
Source
http://www.unesco.or
g/new/es/unesco/the
mes/icts/m4ed/mobile
-learning-technologyconcept-development/
http://www.monografi
as.com/trabajos62/tel
efonia-celular-mediocomunicacionmasivo/telefoniacelular-mediocomunicacionmasivo2.shtml
http://www.revistaala
mbre.com/Articulos/A
rticuloMuestra.asp?Id
=15
http://www.revistargu
mentos.org.pe/comuni
caciones_moviles_y_d
esarrollo_socioecono
mico_en_america_lati
na.html
What health needs are presented and/or discussed
FP7 GA n° 288594
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Are these needs addressed by mobile technology?
None
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
These technologies are inexpensive, easily distributed and therefore have great potential to
reach marginalized groups and give them access to new stages of learning and development
Mobile technologies are an attractive instrument and easy to maintain newly acquired skills in
reading, writing and arithmetic, and constant access to information.
Mobile technologies facilitate distance learning in joints in which difficult or interrupted access
to education due to geographic location or in post-conflict and natural disasters.
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
UNESCO is ready to establish new joint initiatives such as the one with Nokia, which is based
on the principle that a mobile phone is not just an appliance, but also a path to more
education and information. The activities of this association began in May 2011.
Summary - Youth Education - Brazil
General Description of Source
Name
Relatório de
Desevolvimento
Juvenil no Brasil
2007
FP7 GA n° 288594
Short description
Using the databases of the National Household
Sample Survey (IBGE), the Mortality Information
Subsystem (Ministry of Health) and the National
System of Evaluation of Basic Education (MEC),
the study develops a broad overview of the
situation of youth in 27 states.
From this analysis, the Report proposes a
synthetic indicator of living conditions of young
people called Youth Development Index (YDI). For
its construction are used similar criteria to the
Human Development Index (HDI), the United
Nations Development Programme (UNDP) -
website
http://www.andi.org.br
/infancia-ejuventude/pauta/relato
rio-dedesenvolvimentojuvenil-2007-foilancado-no-dia-19passado
PDF:
http://www.juventude.
gov.br/conjuve/docum
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A GESTÃO DA
POBREZA JUVENIL:
UMA ANÁLISE DE
UM PROGRAMA
FEDERAL DE
INCLUSÃO SOCIAL
PARA JOVENS
POBRES
O PARADIGMA DA
INCLUSÃO NA
EDUCAÇÃO
INFANTIL:
REPRESENTAÇÕES
SOCIAIS DE
COORDENADORAS
DE CMEI
PROGRAMA DE
INCLUSÃO SOCIAL
DE CRIANÇAS E
ADOLESCENTES
EM SITUAÇÃO DE
RUA
A educação pela
comunicação
como estratégia
de inclusão social:
o caso da Escola
Interativa
education, health and work - adapting them in
order to address specific issues related to young
people.
entos/relatorio-dedesenvolvimentojuvenil
YOUTH MANAGEMENT OF POVERTY: AN ANALYSIS
OF A FEDERAL PROGRAM OF SOCIAL INCLUSION
FOR POOR YOUNG
http://cgca.com.br/use
rfiles/file/Uma%20anali
se%20de%20um%20pr
ograma%20%20Anped.
pdf
THE PARADIGM OF INCLUSION IN EARLY
CHILDHOOD EDUCATION: SOCIAL
REPRESENTATIONS OF coordinators CMEI
http://www.pucpr.br/e
ventos/educere/educer
e2009/anais/pdf/2920_
2072.pdf
SOCIAL INCLUSION PROGRAM OF CHILDREN AND
TEENS IN STREET SITUATION
http://www.proforient
a.com.br/trabalhos/aqu
ilea.doc
The education by communication as a strategy for
social inclusion: the case of the Interactive School
http://www.centroruibi
anchi.sp.gov.br/usr/sha
re/documents/LucianoS
imoesdeSouza.pdf
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
FP7 GA n° 288594
Page 141 of 163
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Are these needs addressed by mobile technology?
Summary – People living in isolated areas – Brazil – on-line data
General Description of Source
Name
Short description
SEIND
- The State Secretariat for Indigenous Peoples is an
Secretaria dos organ of the direct administration of the executive
Povos
power of Amazonas government and was created by
Indígenas Law No. 3403 of July 7, 2009, in order to formulate,
execute and implement the policy of sustainable
ethnodevelopment and preservation of cultural and
historical values, defined and approved by the State
Council of Indigenous Peoples.
FUNAI
RPF Povos
Floresta
website
http://portaldaseind.bl
ogspot.com.br/2011/05
/jecinaldo-satere-nalista-triplice-para.html
National Indian Foundation - created by Law No. http://www.funai.gov.b
5371 of December 5, 1967, under the Ministry of r/
Justice, an entity with its own assets and legal entity
of private law, it is the federal agency responsible for
establishing and implementing indigenous policy in
Brazil in compliance with which determines Brazilian
Federal Constitution of 1988.
Rede The Forest Peoples Network is a social movement http://www.redepovos
da that combines traditional and indigenous dafloresta.org.br/
communities, united by a common ideal of
preserving the environment, their traditional
cultures and their original territories.
ACRA
- Association of native people that lives near the river
Associação dos (Caboclos and Ribeirinhos) of Amazônia, an
Caboclos
e organization dedicated, among others, the
Ribeirinhos da promotion of public policies in favor of the natives
Amazônia
descendants of Indians and other Amazonian
populations, to strengthen their unity, the
recognition of these populations as cultural and
territorial heirs of the native peoples and the
protection against attacks on their rights of origin.
Parque
The Technological Park for Social Inclusion: Network
Tecnológico
Research, Extension and Technological Innovation,
para Inclusão from UFAM (Federal University of Amazonas), is
FP7 GA n° 288594
http://www.oocities.or
g/br/caboco_amaz/
http://portal.ufam.edu.
br/index.php/arquivode-noticias/638Page 142 of 163
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Social: Rede de focus on generate income for local populations, it projeto-do-parquePesquisa,
comes with the firm purpose to promote technical tecnologico-atinge-oExtensão
e and scientific production, dissemination, sharing and interior-do-estado
Inovação
exchanging of knowledge between different social
Tecnológica - actors who comprise society. The project was
UFAM
designed through a participatory construction that
was prioritized social inclusion.
UFAM
COMPARATIVE
ANALYSIS
INDICATORS
OF
CITIZENSHIP, DEVELOPMENT, POVERTY AND INCOME
IN
RIVERSIDE COMMUNITIES, STRETCH-URUCU COARI
MANAUS,
THE STATE OF AMAZON.
(Rio Solimões, Amazônia Ocidental, Brasil).
Empirical basis of this search was make comparative
analysis among socioeconomic indicators to evaluate
effectiveness of Piatam indicators while instruments
evolution of Citizenship, Development, Income and
Poverty in nine riverside communities located in the
confluence of Solimões and Negro rivers in the State
of Amazonas.
http://www.ppgcasa.uf
am.edu.br/pdf/disserta
coes/2009/Frandiney%
20dos%20Reis.pdf
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
What other social needs are presented and/or discussed
4.2 Andes: Main Ethnic Groups (Quechuas and Aymaras) – on-line data
Summary - People living in the Andes - Peru
General Description of Source
FP7 GA n° 288594
Page 143 of 163
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Summary
Short description
PERUVIAN CELL
MENU WILL BE IN
QUECHUA AND
AYMARA
Mobile phones in Peru will have their menus in
Quechua and Aymara, the two most spoken
languages in the country after the Spanish to
facilitate communication of about 15% of the
population, reported Monday one of the
telecommunications operators. Peru has 29
million inhabitants, of whom 13% speak Quechua
communities in the Andes, which run north to
south, and 2% is reported in Aymara, specifically
in the southern highlands of the country.
One objective of this study was to analyze the
current state of education of the indigenous
population, according to results of the last
National Census Population and Housing 2007 and
the figures from other surveys of the National
Institute Statistics and Informatics (INEI) and the
Ministry of Education, to identify their educational
needs and make recommendations appropriate
policy and relevant.
In the framework of this international scientific
event, among the tens of seminars and working
groups based thematically and on academic
disciplines, took place the cultural and scientific
fact that we opened an unprecedented way to
knowledge. Organized by the Institute for the
Study of Culture and Technologic Indians (IECTA),
In Latin America there are several examples of
projects and programs that exploit the potential
of
technologies
of
information
and
communication technologies (ICTs) for poverty
reduction, trying to improve access for lowincome sectors of the markets, financial services,
government services local training and health.
Effective use of ICT in business, government and
education, has increasingly become an important
element of the ability of nations to participate in
the global economy and, therefore, is a key driver
of economic competitiveness. The ability to
integrate ICT meaningfully with social, educational
and economic is expressed in the concept
Readiness for the Networked World. The
preparation examines a variety of factors
including Network Access, Network Learning,
Networked Society, Networked Economy and
INDIAN CHILDREN
AND
INTERCULTURAL
EDUCATION
KNOW YOUR
HANDS
DIGITAL
OPPORTUNITIES
EQUITY AND
ANDEAN
PREPARATION
FOR THE
NETWORKED
WORLD
FP7 GA n° 288594
Source
http://www.elnacional.com/www/sit
e/p_contenido.php?q=
nodo/91780/Tecnolog
%C3%ADa/Celularesperuanostendr%C3%A1nmen%C3%BA-enquechua-y-aymara
http://www.savethechil
dren.org.pe/wpcontent/uploads/2010/
06/ninez-indigenaeducacioninterculturalbilingue.pdf
http://es.scribd.com/d
oc/21439951/manossabias
http://www.eclac.cl/pu
blicaciones/xml/7/2428
7/lcl2459e.pdf
http://cyber.law.harvar
d.edu/itg/libpubs/ande
s%20pubs/Region_Andi
na.pdf
Page 144 of 163
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Policy Network, and is a central element of
competitiveness.
HIGHER
Higher education is developing in a turbulent
EDUCATION
environment requiring major changes to its
VIRTUAL, LATIN
structure and functioning, and the dynamics of its
AMERICA AND
projection to society. One such change is related
THE CARIBBEAN
to new requirements of a society that again is
geared towards knowledge management as the
main source of production and wealth, which
includes the generation, conservation, exchange
and
knowledge
transfer
and
ongoing
transformation of information and data in
knowledge.
PREPARATION OF After assessing the degree of development in the
THE ANDEAN
implementation and use of technologies of
COUNTRIES TO
information and communications technology (ICT)
INTEGRATE
in Peru, it is concluded that progress in Peru in the
NETWORKS
use of them is still limited although there are
INFORMATION
sophisticated developments. In Peru there is no
TECHNOLOGY: THE unified national strategy systematized as such for
CASE OF PERU
integrating ICT, as the various efforts are isolated
and not take advantage of potential synergies to
establish a common strategy.
ANDES: NEW
The digital divide faced by Quechua-speaking
INITIATIVES TO
communities of the Andes could be reduced to
REDUCE DIGITAL
two initiatives that create content in this language
DIVIDE
and for the lack of Internet connectivity with offline versions. A project sponsored by the One
Laptop Per Child Association (OLPC by its acronym
in English), an offline version works based on the
Wikipedia online in Quechua, so that it could be
used by students who speak that language and
have no Internet connectivity. "The wiki page in
Quechua is too good and it is wasted because
most people Quechua speakers do not have
Internet access," he told SciDev.Net Odiard
Gonzalo, the Association OLPC and Sugar Labs
project, global initiative, which uses a computer
learning platform for children to learn together
through the computer.
http://tecnologiaedu.us
.es/cuestionario/bibliov
ir/EducVirtual.pdf
http://www.cid.harvard
.edu/archive/andes/do
cuments/workingpaper
s/it/it_peru.pdf
http://m.scidev.net/es/
latin-america-andcaribbean/news/andesnuevas-iniciativas-parareducir-brechadigital.html
What health needs are presented and/or discussed
Are these needs addressed by mobile technology?
The program Hispano-American Health Link (EHAS), led by the University Polytechnic de Madrid
and the Spanish NGO Engineers without Borders, has developed systems of low-cost
FP7 GA n° 288594
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telecommunications and information services designed specifically for the rural health workers in
remote areas in countries of Latin America. The first pilot project has been held since September
2001 in the isolated Peruvian Alto Amazonas province, with the cooperation of the Catholic
University and the University of Peru Cayetano Heredia.
What educational needs are presented and/or discussed
Are these needs addressed by mobile technology?
These new digital technologies have had an impact on all institutional areas of society and higher
education is no exception. The distance education and traditional classroom education, education
non-virtual and virtual, can now be articulated in a new environment of intense interaction
between actors involved in the process of teaching and learning and other processes of
institutions and education systems.
What occupational needs are presented and/or discussed
Are these needs addressed by mobile technology?
The information technologies have contributed to the development of force labour. To
successfully establish business to business relationships (business to business - B2B), it is essential
to have a skilled workforce, and content advertising network relevant. This gradually reduces
search costs, information and assessment for companies and their customers.
What psychological needs are presented and/or discussed
Are these needs addressed by mobile technology?
None
What other social needs are presented and/or discussed
Are these needs addressed by mobile technology?
Effective use of ICT in business, government and education, has increasingly become an important
element of the ability of nations to participate in the global economy and, therefore, is a key driver
of economic competitiveness. The ability to integrate ICT meaningfully with social, educational and
economic is expressed in the concept Readiness for the Networked World. The preparation
examines a variety of factors including Network Access, Network Learning, Networked Society,
Networked Economy and Policy Network, and is a central element of competitiveness.
FP7 GA n° 288594
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ANNEX 6
M- inclusion Value Chain – Peru/ Brazil – Search descriptions
M-INCLUSION VALUE CHAIN - EDUCATION, HEALTH, OCCUPATION
REGULATORS
Peru
National Level
Name
Ministry of
Health
Ministry of
Labour
Ministry of
Labour and
Social
Promotion
Ministry of
Education (Peru)
Presidency of
the Council of
Ministers
Short Description
Website
Sector executive in charge of the health area. An
innovative service that uses text messaging (SMS) to
cell phones to promote healthy lifestyles among
people, such as physical activity, launched by the
Ministry of Health (MoH) through the campaign
Move Peru Mobile
Ministries of Labour must be the change agents,
acting in concert with other social actors involved in
vocational training. This will be achieved because it is
the meeting place for employers and workers, given
its sensitivity to the needs of these.
The world shrinks, as communications technology
allows not only an increase of information but it is
accessible to all and shared quickly. This has restored
relations between the countries, companies (within
and between them), customers, suppliers and their
environments
www.minsa.gob.pe /
The Ministry of Education of Peru is the area of
executive power responsible for Education in the
Nation
http://www.minedu.g
It is the meeting of all Ministers of State
http://www.peru.gob.
pe/directorio/pep_dir
ectorio_detalle_institu
cion.asp?cod_instituci
on=145
http://www.minsa.gob
.pe/portada/prensa/n
otas_auxiliar.asp?nota
=10882
http://www.dsalud.co
m/index.php?pagina=a
rticulo&c=601
http://www.mintra.go
b.pe/archivos/file/CNT
PE/Diagnostico_final_
en_proceso.pdf
ob.pe/
Ministry
of Institution responsible for regulating the services and http://www.mtc.gob.p
Transport and transportation corridors, as well as National e/
Communications communications.
(Peru)
FP7 GA n° 288594
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Brazil
Name
Ministry
Education
Short Description
Policy for interactive computers and tablets of the
of
Ministry of Education, whose goal is to provide tools
and training for teachers and managers of public
schools to the intensive use of information and
communication technologies (ICTs) in teaching and
learning.
The Brazilian government created in 2007, the
Commission of
Program One Computer per Student (PROUCA), which
Education and
aims to be a project using educational technology,
Culture
including digital and intensification of the commercial
production chain in Brazil. The program aims to
distribute a mobile computer for public school
students.
UNESCO
The UNESCO Office in Brazil is a country office of the
Latin American region. Its main purpose is to assist
the formulation and operation of public policies that
are consistent with agreed strategies between the
Member States of UNESCO.
Brazil has a National Policy of Telehealth, built in a
Ministry
of
more accelerated over the past five years and
Health
formalized in 2010, through Ordinance No. 402,
Ministry of Health (MOH). Ordinance No. 402
establishing, at the national level, the Telehealth
Program Brazil to support the Family Health Strategy
(FHS) in the Unified Health System
In 2011, Ordinance No. 2546, MS, redefines and
expands the Telehealth Program Brazil, which is now
called the National Telehealth Networks Brazil (Brazil
Telehealth Networks). Ordinance No. 2546 regulates
under the Unified Health System (SUS), the following
points:
• providing professionals and workers to the following
services: teleconsulting, Telediagnosis, Second
Opinion Formative and Tele-education;
• The management and operation at the federal, state
and local SUS.
Commission on Social Security and Family in the
Commission of
Chamber of Deputies (Parliament), responsible for
Social Security
matters relating to health, social security and welfare
and Family
in general; institutional organization of health in
FP7 GA n° 288594
Website
www.mec.gov.br
http://portal.mec.gov.
br/index.php?option=c
om_content&view=art
icle&id=17479
http://www2.camara.
gov.br/atividadelegisla
tiva/comissoes/comiss
oespermanentes/cec
http://www.uca.gov.b
r
http://www.unesco.or
g/new/pt/brasilia/
www.saude.gov.br
http://portal.saude.go
v.br/portal/arquivos/p
df/portaria_2546_com
pleta_2011.pdf
http://www2.camara.
gov.br/atividadelegislativa/comissoes/
comissoesPage 148 of 163
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Brazil; health policy and planning process in health,
health care system.
OPAS/OMS
Ministry of
Agrarian
Development
The Pan American Health Organization is an
international public health organism with a century of
experience, dedicated to improving the health of the
Americas. The integration to the United Nations
happens when the entity becomes the Regional Office
for the Americas of the World Health Organization,
PAHO / WHO is also part of the systems of the
Organization of American States (OAS) and the United
Nations (UN).
The Ministry of Agrarian Development (MDA)
operates in the areas of agrarian reform, promoting
sustainable development of rural sector composed of
farmers, and identification, recognition, delimitation,
demarcation and titling of lands occupied by
remnants of quilombo
Commission of Agriculture, Livestock, Rural
Commission of
Development and Supply. Technical organ of the
Agriculture
Legislative Power, consisting of parliamentarians, in
order to discuss and vote on law proposals related to
agriculture, livestock, water supply and rural
development that are submitted to the Câmara.
permanentes/cssf/atri
buicoes.html
http://new.paho.org/b
ra/
http://www.mda.gov.
br
http://www2.camara.
gov.br/atividadelegisla
tiva/
comissoes/comissoesp
ermanentes/capadr
FUNDERS
Peru
Name
BID, Cayetano
Heredia
University
40 ONGS
PERUANAS,
THE TRUST FOR
THE AMERICAS
FP7 GA n° 288594
Short Description
Cayetano Heredia University is a private university
located in the city of Lima, Perú.Lider in basic and
applied biomedical research.Through mobile
technology WAWANET project, IDB, Universidad
Cayetano Heredia and Telefonica Movistar seek to
improve the access of 5,000 pregnant women in poor
health system.
In partnership with The Trust for the Americas, has
been organized and involved over 40 NGOs in Peru.
This union with Microsoft has been essential for local
and grassroots organizations have access to
technology for POET training centers operating in 20
countries in Latin America and the Caribbean
Website
http://www.upch.edu.
pe/
http://www.gestrategi
ca.org/templates/noti
cias_detalle.php?id=29
4
http://tecnologia.com.
pe/software/microsoft
-apoya-a-ongs-ypromueve-eldesarrollo-inclusivo/
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Ministry of
Transportation
and
Communication
Broadband, defined as access to high-speed Internet,
combines connection capacity (bandwidth) and speed
of data traffic (expressed in bits per second-bps),
allowing users to access different content,
applications and services.
http://www.mtc.gob.p
e/portal/proyecto_ban
da_ancha/INFORME%
2001%20BANDA%20A
NCHA.pdf
Ministry of
Sector executive in charge of the health area.
www.minsa.gob.pe/
Health
World Bank
Vital source of financial and technical assistance to WWW.bancomundial.
Development
developing countries around the world
org/
Telefonica
Fixed telephony services.
www.telefonica.com.p
e/
AFI Foundation
Evaluation of Peruvian microfinance capabilities to http://movilybanca.afi
provide financial services through mobiles
.es/
Brazil
Name
Fundo Social do
Banco
Nacional de
Desenvolviment
o
Econômico e
Social
(BNDES)
Short Description
Social Fund established as part of the annual profits
of the Banco Nacional de Desenvolvimento
Economico e Social (BNDES), which supports social
projects in the areas of employment and income
generation, urban services, health, education and
sports, justice, environment, rural development and
linked to other regional and social development.
Website
http://www.bndes.gov.
br/SiteBNDES/bndes/b
ndes_pt/Institucional/A
poio_Financeiro/Progra
mas_e_Fundos/Fundo_
Social/index.html
CNPq
The National Council For Scientific and
Technological Development (CNPq), agency of the
Ministry of Science, Technology and Innovation
(MCTI), whose main assignments to promote
scientific and
technology research and encourage the formation
of
Brazilian researchers. It has outstanding
performance in financial support to major research
groups working in the field of ICT. Given the
importance of these groups justifies the detailed
survey to identify the groups / projects being
funded as part of technology mapping.
http://cnpq.br
FP7 GA n° 288594
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FINEP
FAT
The Financier of Studies and Projects (FINEP)
operates several programs, and the Subvention
Program is one of the most important lines for nonrepayable funding of research projects and
innovation of private enterprises. The aim of the
Subvention Program is to promote a significant
increase in activities of innovation and increasing
competitiveness of enterprises and the economy.
Several development projects were funded ICT
within the Subvention and justifies the detailed
survey to identify the companies / projects being
funded as part of technology mapping.
The Worker Assistance Fund - FAT is a special fund
for financial accounting nature, under the Ministry
of Labor and Employment - MTE, used to pay the
Unemployment Insurance Program, the allowance
Pay and Financing of the Economic Development
Programs.
http://www.finep.gov.b
r/programas/subvenca
o_economica.asp
http://portal.mte.gov.b
r/fat9
HARDWARE VENDORS
Peru
Name
ASOCIACIÓN DE
LA TECNOLOGÍA
DE LA
INFORMACIÓN
ITAA
COMMISSION'S
TELECOMMUNICA
TIONS MARKET
FP7 GA n° 288594
Short Description
As defined by the association of information
technology of America (ITAA) is "The study,
design, Development, implementation, support or
direction computerized information systems,
software and hardware Including application of
computers." Addresses the use of computers and
software to convert, store, protect, process,
transmit and retrieve information.
Advancement of human knowledge using new
technological tools to allow effectively meet the
needs of individuals and organizations, reaching
an optimal level of response.
The mobile phone market was especially dynamic
in 2011 with records and record portability with a
net gain of 1,554,351 lines, representing an
increase of 3.4% over the previous year.
Meanwhile, fixed broadband net adds totaled
526,080, which increased the number of lines by
5%, thanks to the efforts of alternative operators.
As regards fixed telephony, registered a further
decline for the fourth consecutive year, according
to published data reflect Market Commission
Website
http://es.scribd.com/d
oc/13735708/GestionTecnologica-
http://www.cecalc.ula.
ve/internetprioritaria/d
ecreto825.html
http://www.consumer.
es/web/es/tecnologia/
2012/02/11/207151.ph
p
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(CMT).
VoIP
CGAP
FUNDACIÓN
FRANCE TELEOM
ESPAÑA
A market in poor health before the prominence
acquired by VoIP, the market for conventional
voice showed signs of a mature business in a
highly dynamic and competitive industry such as
telecommunications.
Mobile telephony has changed the way we live,
work, communicates, and has achieved
penetration rates unthinkable a priori and high
profitability. Now faces a changing scenario that
combines the new and / or more versatile
competitors, technological convergence logic,
value of the investments necessary to provide
new services to its customers and changing
regulation
For customers, the mobile banking presents a
delicate balance between a powerful opportunity
theory (which allows transactions at any time and
place) and practical problems (complicated
sequences menu on a small screen and tiny
buttons
http://www.msspain.co
m/PDF/ESP/VOIPconvergencia.pdf
http://www.cgap.org/g
m/document1.9.6159/FN48_SP.pdf
http://es.scribd.com/d
oc/34881077/Lacontribucion-de-latelefonia-movilPresente-y-futuro
Brazil
Name
Apple
Short Description
Website
http://www.apple.com
Ericsson
http://www.ericsson.co
m.br
Motorola
http://www.motorola.c
om
Nokia
FP7 GA n° 288594
The Nokia Data Gathering (NDG) is open source
software, developed by Nokia Technology Institute
(INDT) and that helps organizations collect data
from field research to quickly and send them in real
time.
This technology, which replaces paper forms,
provides more reliable results. The NDG was used to
build some mobile solutions, for example, an
application that helped the State Department of
Health of the Amazon (SUSAM) to reduce cases of
http://www.indt.org/pr
ojects/inovacao-queajuda-a-salvar-vidas /
http://www.nokia.com/
br-pt
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dengue - the SUSAM recorded in 2009, a major
reduction in cases of dengue in the metropolitan
region of Manaus.
Samsung
http://www.samsung.c
om/br
CONTENT PROVIDERS
Peru
Name
Short Description
Website
Universida
Cayetano Heredia University is a private university http://www.upch.edu.p
Peruana
located in the city of Lima, Perú. Leader in basic and e/
Cayetano
applied biomedical research.
Heredia
Telefonica
Fixed telephony services.
www.telefonica.com.pe
/
M-Health en la
GSMA.
In 2017, mobile technology is a key enabler for
services to health care to reach all corners of the
planet, "said Jeanine Vos, executive director of mHealth in the GSMA. "With the need for developed
countries to reduce the cost of universal health
care, and developing countries trying to launch
services that save the
lives of needy communities, mobile technology
offers the ability to provide care to health highly
effective, scalable and affordable, beyond the
confines of a hospital or clinic of a doctor. "
http://www.teleseman
a.com/blog/2012/02/1
5/para-el-2017-elmercado-de-mhealthalcanzara-un-valor-deus23-000-millones/
MOBILE
OPERATORS
Governments, regulators and providers of health
care need to work with mobile operators and
organizations in the broader ecosystem of mHealth, including device vendors and developers of
content and applications, in order to support the
launch and adoption of new m-Health services. This
includes several key factors.
As part of the decisions for the new year, Agile
Health - the solution provider of mobile technology
care provided to employers and other marketers of
health plans-in combination with its technology
partners and HSA GeneXus USA Global has launched
to market a program that has been clinically tested
rhttp://www.ganarsalu
d.com/news2/news.ph
p?newsid=1313
GeneXus USA y
HSA Global
FP7 GA n° 288594
http://www2.gxtechnic
al.com/portal/hgxpp00
1.aspx?15,1,53,O,S,0,P
AG;CONP;53;2;P;63757;
1;PAG;,
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MLEARNING
and uses motivational text messages, as an
interactive way to help those who want to quit the
cigarette habit
Case studies of mobile health around the world,
mobile education (m-Learning) and reproductive
health strategies, the use of information technology
as a tool to strengthen research, data collection and
monitoring, and training of human resources in
research m-Health and e-Health.
http://mhealth.andean
quipu.org/download/re
porte_espanol.pdf
Brazil
Name
Brazilian
Association of
Distance
learning
Short Description
The Brazilian Association of Distance Education is a
scientific society and non-profit organization
dedicated to the development of open, flexible and
on distance education, created in June 21, 1995 by a
group of educators interested in distance education
and new learning technologies.
Mission ABED: "Contributing to the development of
the concept, methods and techniques that promote
the flexible open and distance education, aiming the
access of all Brazilian to education"
Website
http://www2.abed.org.
br/institucional.asp?Ins
titucional_ID=1
Editacuja
Editacuja is a transmedia publishing toward the
education and culture. It has three main lines:
development of content for various types of
devices, integration technologies and, finally,
education and training in the use of technology
educational.
In line education and training, the Editacuja were
developed different projects, including the
Design workshop education for Mobiles,
What happens in Brazil and abroad, and is
toward the formation multipliers
http://www.editacuja.c
om.br
Publisher Mobility develops electronic books in
EPUB format 3 and sells its titles through its website
and also by the iBookstore
Apple Inc. One of the differences Mobility is to offer
our educational content across multiple platforms,
ensuring the student MOBILITY in the learning
process.
http://www.mobilitybr.
com/Educacao/20
Mobility Editora
FP7 GA n° 288594
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The Brazilian
Institute of
Instructional
Design (IBDIN)
The Brazilian Institute of Instructional Design (IBDIN) http://ibdin.com.br/no
is a company focused on training and support the
vosite/index.php
use of new information and education technology
with a focus on practical application and
development of e-learning solutions.
Virtual Library
TeleHealth Brasil
National Programm of TeleHealth
Brazil Network – Ministry of Health
http://www.telessaude
brasil.org.br/
Embrapa
The Brazilian Agricultural Research Corporation
(Embrapa), linked to the Ministry of Agriculture,
Livestock and Supply, is responsible for solutions
enable research, development and innovation for
sustainable agriculture.
http://www.embrapa.b
r/
APPLICATION DEVELOPERS
Peru
Name
EHAS PROGRAM
IN PERU
ADVANCED
MOBILE PHONE
SYSTEM)
Short Description
Telemedicine has benefits such as reduced service
times, More timely diagnosis and treatment,
improved service quality, reducing transportation
costs, continuing care, treatments appropriate risk
mitigation professionals interconsultation
possibility, greater coverage, appropriate
prevention campaigns among many other virtues.
The cell phone today is not only an indispensable
tool for business people but also an essential
element for communication between people. The
rapid technological development, reducing costs
and increasing expectations of the people, have led
an invasion of cell phones in society, level to
revolutionize the activities that people do every day.
Website
http://www.comunidad
andina.org/telec/Docu
mentos
http://revista.info.unlp.
edu.ar/tesinas/tesis14.
pdf
Brazil
FP7 GA n° 288594
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Name
Apple store
Short Description
Apple's online store for selling applications for its
products (iPhone, iPad, etc..).
Website
http://itunes.apple.com
Google play
Google shop for selling applications for devices
using the Android operating system.
https://play.google.co
m/store?hl=pt-
SBIS – Sociedade
Brasileira de
Informática
Médica
The Brazilian Society of Medical Informatics (SBIS) is
attentive to the expansion of Internet usage as a
possibility to advance the use of ICT in Brazil Health,
which includes the M-Health. This issue has gained
importance in conferences organized by the SBIS.
http://sbis.org.br/
Datasus
PLATFORM DEVELOPERS
Peru
Name
Short Description
Website
APTRA
Adaptation of work stations, recommendations
www.fundaciononce.es/
and support products (technical aids)
EN/
Research2Guidance consulting firm specializing in
research on mobile technologies, has prepared a
detailed report on the market of mobile
applications for health and provides data, key
figures of the market, technological and social
trends that have been obtained by analyzing and
surveying the main actors of this market and
reviewing the figures for a sector that is expected
to grow by 807% by 2013, move 17.5 billion dollars
in 2012 and reach 500 million people using mobile
medical applications in 2015.
More Americans appear to depend increasingly on
their smartphones, a study released Monday
shows the increasing use of these mobile devices
to resolve a dispute, arrange a meeting, choose a
restaurant or get information.
Several studies that analyze in depth the market
for each of the sectors that comprise the digital
content industry in both the global and European
context as in Spanish (16), and while in the
http://guiacirugiaestetic
a.com/estudio-sobre-elimpacto-de-lasaplicaciones-moviles-enla-industria-medica-yde-la-salud/
MOBILE HEALTH
MARKET
REPORT
Wayra
MADRIDNETWO
RK
FP7 GA n° 288594
http://aulasyportaleswe
b.net/inicio/tecnologiamovil
http://www.madridnetw
ork.org/Info/Audiovisual
/Documentos/Contenido
s_digitales.pdf
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following sections we will extract the some
highlights that they seem particularly relevant, we
will focus our analysis on the new uses, challenges
and future trends in the various sectors of the
digital content industry.
Brazil
Name
Google
Short Description
Website
Microsoft
Oracle
INTERNET PROVIDERS
Peru
Name
Short Description
Website
TRADE
The Comercio.pe reports on news, politics,
http://elcomercio.pe/
elections, food, entertainment and sports.
Google
Search results focusing on this country and
www.google.com.pe/
internationally in both Spanish and English
Yahoo
It is a global media company based in the U.S.,
www.yahoo.com
whose mission is "to be the service most essential
global Internet consumer
The Worldwide
State of the
Móbile Web
FP7 GA n° 288594
Under the context of telecommunications, universal
service refers to providing a basic level of
telecommunications services for all residents of a
country, including those located in rural, remote
and high cost.
Enterprises and service providers can quickly deploy
any Windows application or desktop on public
clouds, private and hybrid Mark Templeton, Citrix
president and CIO, announced at Synergy 2012,
event held in San Francisco, Project Avalon, the next
http://www.itu.int/itune
ws/manager/display.asp?l
ang=es&year=2008&issue
=07&ipage=20&ext=html
http://www.cioal.com/
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Viettelve
phase enterprises and service providers can quickly
deploy any Windows application or desktop on
public clouds, private and hybrid Mark Templeton,
Citrix president and CIO, announced at Synergy
2012, event held in San Francisco, Avalon project,
the next phase in the evolution of transforming any
application.
The Minister of Transport and Communications,
Enrique Cornejo, estimated that the supply of
Viettel Group an investment cost of about $ 27
million (in 4,045 schools to serve more the 1.3
million). On the other hand, Cornejo announced in
June it will launch the tender for the right to use the
band for the 4G technology.
http://elcomercio.pe/eco
nomia/705249/noticiavietnamita-viettel-cuartooperador-telefonia-movilpais
Brazil
Name
NIC
Short Description
The Center for Information and Coordination Point
BR is a civil, non-profit entity, since December 2005
it implements the decisions and projects of the
Internet Steering Committee in Brazil.
Website
http :/ / www.nic.br
MOBILE SERVICES PROVIDERS
Peru
Name
Movistar
Short Description
Fixed telephony services, Speedy Movistar
Movistar TV, Cell Prepaid, postpaidAlpha
Website
http://www.movistar.com.
pe/
Claro
Claro is a trademark belonging to the Mexican http://www.claro.com.pe/
company America Movil's mobile phone industry
Nextel
GSMA
FP7 GA n° 288594
portal/pe/
Service provider and data communication two- http://www.nextel.com.pe
way radio and cellular telephony.
/portal/server.pt
Mobile Money Americas 2012 will offer a unique
view on how to launch its mobile money service
in a number of important markets in Latin
America including Brazil, Mexico, Peru, Ecuador,
Colombia, Nicaragua, Honduras, Haiti and the
Caribbean Islands
http://www.mobilemoneygateway.com/mobilemoney-americas-2012
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ASOCIACIÓN DE
USUÁRIOS DE
INTERNET DEL
PERÚ
INDOTEL
THE MINISTRY
OF EDUCATION,
MINISTRY OF
LABOUR AND
EMPLOYMENT
PROMOTION,
THE NATIONAL
ASSEMBLY OF
GOVERNORS
(ANR), THE
NATIONAL
COUNCIL FOR
THE
INTEGRATION
OF PERSONS
WITH
DISABILITIES
(CONADIS) AND
LOCAL
GOVERNMENT
UNE EPM
leading provider
of broadband
Internet and
general in
Colombia
A cabin Internet is the means by which the
Peruvians are connected, but not all are equal
and some have many problems
http://www.aui.pe/
The Dominican Telecommunications Institute
(INDOTEL), Alliance Global Systems Mobile
(GSMA) and the National Commission for
Information Society and Knowledge (CNSIC)
announced today the conclusion of the seminar
"Towards a children's cyber security policy and
adolescents in the Dominican Republic.
Law to Promote Internet Access for People with
Disabilities and Physical Space Adequacy in Public
Internet booths, an Act to take into account the
public Internet booths.
http://lonegroyblanco.blo
gspot.com/2011_10_01_a
rchive.html
Public agencies and universities should
incorporate into their websites and Internet
portals access options for people with visual
disabilities to access the information they
contain.
http://www.vidadigitalradi
o.com/une-epm-primerproveedor/
http://aui.pe/noticiaspara
cabinasylocutorios.htm
Brazil
Name
Claro
Short Description
Website
Oi
Developed by Oi Future in partnership with
Brazilian universities for over ten years, Oi
Tonomundo transforms schools into centers to
http://www.oifuturo.or
g.br/educacao/oitonomundo/
FP7 GA n° 288594
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leverage benefits for community projects. The
program has created a methodology of teaching
through computers and train teachers to transfer
learning for children of public schools are
collaborative content for use in the classroom, from
the virtual environment Oi Connects.
Tim
Vivo
The success of Kantoo
(http://kantoo.com/KantooEnglish/pr-index.html)
course in English and Spanish by phone, opened the
eyes of Vivo for a market still little explored in
Brazil: mobile content services that effectively
transform people's lives.
A director of the company says it will be the main
focus of the company in the segment of mobile
content in 2012 - he refers to products related to
education, health and safety, especially.
http://www.mobiletim
e.com.br/09/02/2012/
m-education-eprioridade-na-vivoesteano/
261799/news.aspx
PROJECT OWNERS/DEVELOPERS
Peru
Name
Short Description
Website
Universidad
Cayetano Heredia University is a private university
http://www.upch.edu.p
Cayetano
located in the city of Lima, Peru. Leader in basic
e/
Heredia
and applied biomedical research.
Red Quipu
The dynamic portal engine and content
http://www.e-
management system.
quipu.pe/upch/inicio/
The challenges facing the health sector in Latin
America and the Caribbean defined the potential of
eHealth in the region. Theoretically, in many cases
this seems to be the most equitable, effective and
efficient way to increase access, timeliness of care,
alert generation, saving costs and more effective
diagnosis and treatment.
http://www.eclac.cl/pub
licaciones/xml/5/41825/
di-salud-electrinicaLAC.pdf
TIC
FP7 GA n° 288594
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M-Health
MHEALTH FOR
DEVELOPMENT
SAG
ESMAYOY
MINISTRY OF
NATIONAL
EDUCATION
OFFICE OF
PLANNING AND
FINANCE
ADVISORY
REPUBLIC OF
COLOMBIA
ORGANIZACIÓN
PANAMERICANA
DE LA SALUD
GLOOGLE
FP7 GA n° 288594
In relation to eHealth in Peru in the last decade has
been substantial progress in research and training
(Curious and others, 2009a). Following the
privatization of telecommunications, it has
experienced great development and there is room
for further growing, especially outside of Lima and
in rural areas.
Technological Design, Description of technology,
type of research, technical analysis and data
collection, analysis results, collection system
requirements, Operational Economic and Social
Feasibility, Methodology to be used for system
development
At present for the entire organization is essential to
use the computer, because it really is a significant
tool for the implementation of systems to comply
with certain features like having rapid, timely and
specific, enabling efficient decision making,
effective and low cost to organizations, since this
will depend the success or failure thereof.
ISIS: usa la tecnología NFC para realizar pagos en
línea con tarjetas
http://www.ongei.gob.p
e/estudios/publica/estu
dios/Lib5151/Libro.pdf
Advice and technical support to sub national public
health in the generation and control laws and
regulations.
http://www.paho.org/sp
anish/dpm/shd/hp/FESP
_06.htm
Google has just released details of their research in
augmented reality glasses. The images show a
device minimalist design, with a microphone and a
partially transparent screen in which information is
placed so it can be seen by the user's right eye.
Product developers sought views on his idea,
without indicating when it might exit the market or
how much it would cost
http://dineroenmovimie
nto.wordpress.com/cate
gory/tecnologia-al-dia2/page/
http://www.chileatiende
.cl/fichas/ver/2572
http://forja.softwarelibr
e.gob.ve/docman/view.
php/38/362/proyecto+e
smayoy+FINAL.pdf
http://www.mineducaci
on.gov.co/1621/articles139911_archivo_pdf.pdf
Page 161 of 163
D4.1 – Benchmark on End-Users needs
Dissemination level - PU
Alcenit
Corporation
Game loft, a leading international publisher and
developer of digital and social games, announced a
catalog of 11 games for the BlackBerry ® platform
10. Shark Dash, N.O.V.A. 3: Near Orbit Vanguard
Alliance, Ice Age: The Village and Oregon Trail:
American Settlers are some games that are
optimized for the new platform by using the
BlackBerry ® 10 Native SDK (software development
kit).
http://www.industriamo
vil.com
Brazil
Name
Ministry
Short Description
Website
State Secretary
Municipal
Secretary
National Center
for Research in
Information
Technology for
Agriculture
(CNPTIA).
Institutions of
Technical
Assistance and
Rural Extension
Universities/ICT
FP7 GA n° 288594
In Brazil, the operation of the public health
system is the responsibility of 5,565
municipalities and nearly always organized by
the municipal secretariats of health.
It is a reference center for the development of
projects in information technology applied to
agribusiness and acts in areas of engineering
software systems, scientific computing,
communication technology, bioinformatics
and agro-climatology, and the use of open
standards and systems development for the
web.
Institutions of Technical Assistance and Rural
Extension -MG
Mission: Promoting Sustainable Development
through Technical Assistance and Rural
Extension, ensuring improved quality of life of
the Minas Gerais society.
Focus of Action: Implement policies that
promote sustainable development, focusing
on family agriculture, aligned to the Minas
Gerais Integrated Development Plan of the
Government of Minas Gerais, to the State
Policy on Agriculture, Livestock and Supply
and to the National Policy on Technical
Assistance and Rural Extension.
School of the Future - University of São Paulo
(USP) -
http://www.cnptia.embrapa.
br/
http://www.emater.mg.gov.b
r/portal.cgi?flagweb=site_tpl
_paginas_internas&id=6
http://futuro.usp.br/portal/w
ebsite.ef
Page 162 of 163
D4.1 – Benchmark on End-Users needs
Dissemination level - PU
Digital Education Research Group (GPedU)
UNISINOS / CNPq - Research group whose
main theme Digital Education and Culture,
both in school and non school settings.
http://gpedunisinos.wordpre
ss.com/
SEMENTE Center - The Center of the
Universidade Federal Rural de Pernambuco
(UFRPE) - aims to describe the development of
educational materials with the use of
Information and Communication Technologies
(ICT).
Moreover, the SEMENTE provides consulting
and assistance activities the public and private
schools in teaching chemistry and the use of
ICTs in education.
FP7 GA n° 288594
Page 163 of 163

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