case studies

Transcripción

case studies
Attendees will learn about:
10
CASE
STU
DIES
How to plan IT systems architecture in accordance with business strategies
How to organize efficiently an IT department
How to convert ideas into processes that apply to business
How to implement an integrated virtualization strategy
How to identify what is to be measured in IT and how to establish evaluation standards
Establishing cross-country teams to break up organizational silos
How organization should prepare to benefit from new outsourcing opportunities
Enhancing quality and efficiency of risk management models
Strategies for online positioning
Role of Business Intelligence when designing and implementing new projects
SPEAKERS FROM MAJOR POLISH AND MULTINATIONAL COMPANIES:
Thomas Ruedesheim
CIO
Krzysztof Jaworski
Chief Information
Officer
Sławomir Panasiuk
Vicepresident of the
Management Board
Rami Baitiéh
Director Organization
and Systems
Sławomir Pawlak
IT Director
Włodzimierz Hrymniak
IT Director
Paweł Marciniak
Business Technology
Manager
Tomasz Matuła
Head of IT Unit
Krystyna Kubiak
Head of Information
Management
Division
Ryszard Dyszkiewicz
Head of Group IT
Tomasz Ożdżeński
IT Business
Relationship
Manager, MD&D
I N F O & R E G I S T R AT I O N F O R M :
P l e a s e s e n d a n E - m a i l t o k o n t a k t @ a s m e v e n t s . p l FA X : 5 8 3 2 3 7 4 7 4
Information
Technology
For the first time in Poland, ASM Events, a leading company in professional training seminars and conferences, is proud
to present the “CIO Summit”.
The summit is dedicated in providing senior IT executives with comprehensive, tactical and impartial information, based on real case studies. For this purpose we brought together 11 representatives from high-profile companies, to share
ideas and information with the audience.
The CIO Summit identifies the dramatically different priorities, skills, and actions required for CIOs to earn an elevated
strategic role in organizations. In times of economic crisis, CIOs must focus on winning credibility by consistently delivering results that matter to business. . Leading through influence is critical for new CIOs which are required to use their
technical expertise to step up to a whole new level of enterprise leadership.
This highly interactive and practical training event has been designed specifically for individuals involved in strategic
decision in order to have a well-informed day-to-day approach to critical issues such as IT alignment with business
objectives, outsourcing strategies, implementation of performance management or virtualization projects.
We are always consequent with our philosophy of offering neutral business information. For this reason, we do not rely
on consultants or IT services suppliers for our conferences.
The CIO Summit aims to become an annual reference event for Polish IT professionals, for this reason we are committed
to deliver the most excellent business intelligence.
Do not miss the opportunity to learn from the market best practices and network with your colleagues from all around
the country.
See you in Warsaw on June 30 and July 1st, 2009.
Nevio Boccanera
Conference Director – ASM Europe
WHO SHOULD ATTEND?
> Chief Information Officers
> IT Directors
> Organization and Systems Directors
> IT Managers
> Technology DirectorsChief Information Officers – CIOs
First Day
June 30th
08:40 - 09:30
REGISTRATION
09:30 - 10:30
Strategic planning of information systems
Enhance the effectiveness of the organization trough information
and communication technology is the every day challenge for
IT departments. At the same time, they must direct their efforts
to reach a permanent alignment with business goals.
·
·
·
Thomas Ruedesheim, CIO of Allianz Polska has restated its plan
for Information Systems to respond to the new Strategic Plan
of the Company. He will share with the audience his thoughts
and practical experience on improvement of infrastructure and
operations as head of this process.
10:30 - 11:30
Alignment with business objectives and processes.
Development of models and future actions planning.
Keys to execute the strategy, Government Plan and Architectural
Technology.
Thomas Ruedesheim
CIO
Facing challenges: organizational development for an
efficient IT Department management
Shorter business cycles and complex and generally more competitive
market organizations put pressure on IT departments to deliver
projects of all kinds, especially in the front office.
To minimize delivery times of projects and, simultaneously, reduce
·
How to manage the human factor to enhance service
effectiveness?
·
·
Tasks and skills deployment.
Reducing costs without compromising the quality of service.
costs, it is essential for the CIO to be extremely attentive to managing
the organization of his department.
The experience of Carrefour gives us a privileged point of view on
Rami Baitiéh
Director Organization
and Systems
a complex reorganization of roles and responsibilities inside an IT
Department.
11:30 - 12:00
12:00 - 13:00
COFFEE - BREAK
How to foster innovation inside the organization
The current economic conditions affecting North America
and Europe push more and more companies to accelerate
innovation. Having the right “creative environment” and
technological support capabilities is strategic and necessary
to meet the challenges of the market and achieve greater
competitiveness.
·
·
·
Innovation drivers: What ideas are of value? How to convert ideas
into processes that apply to business?
Management of innovation projects at the international level.
Tangible results, ready to be popularized worldwide.
Pfizer has implemented an innovation process model, based on
a highly developed set of procedures.
The IT Department is part of a project team in which
professionals representing each one of the “Value Cycles” of
the company (Medical R & D, Manufacturing, Sales & Marketing,
Medical and Training) are working together to continuously
bring improvements.
Paweł Marciniak
Business Technology
Manager
First Day
June 30th
13:00 - 14:00
The challenges of a Shared Service Center
Shared services constitute a powerful model for reducing cost,
increasing quality and creating new capabilities. Ensuring that
shared services deliver expected benefits is the challenge that
many CIOs are facing daily.
·
·
·
The experience of Chemia.com, the shared services center
for Ciech Chemical Group, gives us a privileged view of the
functioning of a multifaceted IT structure that needs to be
managed as an autonomous business.
The business perspective: What taking into account before
developing a SSC.
How to design and implement a shared service center.
How to be successful: identifies critical factors necessary to ensure
a smooth transition from an internal IT Department to a SSC.
Jarosław Jędrzejowski
Dyrektor Jednostki IT
14:00 - 15:30
NETWORKING BUFFET LUNCH
15:30 - 16:30
Raising IT credibility trough performance management
Measure, assess and manage results in an IT department is
one of the “unfinished business” of many organizations. IT
departments are being challenged to assure that their activities
are aligned with overall strategic goals and delivering promised
results on time and within budget.
·
How to generate an approximation to the evaluation of IToriented business?
·
How to develop and implement a system of measurement and
control that enables real-time results.
·
Johnson & Johnson employs many efforts in the field of
standards and measurement criteria in order to develop a
method that guarantees effectiveness.
How to identify what is to be measured in IT and how to establish
evaluation standards.
Tomasz Ożdżeński
IT Business Relationship
Manager, MD&D
IT Harmonisation and Standardization:
16:30 - 17:30
The National Depository for Securities (KDPW) is the central
institution responsible for the management and supervision
of the depository-settlement system in relation to trading in
financial instruments in Poland. The depository-settlement
system is based on the highest global standards, where SOA
architecture plays a major role. This important IT harmonisation
and standardization project has been developed in cooperation
with more than 80 companies like brokerage houses and
banks.
best practice from capital market
·
·
·
Create the right conditions for harmonization and standardization.
Define the transformation timetable.
Evaluate project opportunities and risks.
Sławomir Panasiuk
Vicepresident of the
Management Board
Second Day
July 1st
08:40 - 09:30
09:30 - 10:30
REGISTRATION
Breaking national IT boundaries:
best practices from a Pan-European company
Many Pan-European companies are thinking about business and
IT strategies to become better aligned within an international
environment. Organizations must consider several issues when
they want to set up more unified IT architectures.
Different business strategies in the countries / one global group
strategy for IT - how not to block local flexibility and create
competitive advantages.
·
·
·
·
·
Establish cross-country teams to break up organizational silos.
International knowledge centers.
Define a tong-term visionary IT road map, and communicate It
well within the entire group.
Implement a clear governance structure.
Competitive advantages of polish IT departments in comparison
with other countries in Europe.
Ryszard Dyszkiewicz
Head of Group IT
Developing new outsourcing strategies
10:30 - 11:30
The need to reduce cost has become a strategic priority,
especially during the current crisis scenario. CIOs are driving to
re-think off-shoring and outsourcing operations and sometimes
planning in-sourcing in order to choose the right solution.
Nonetheless, cost reduction is not the only factor that is taken
into account: To improve quality and minimize risks, companies
are forced to seek more creative approaches with external
service providers, asking them to become more involved. It is
more and more common for suppliers to work on results and
assume/share risks with customers.
·
·
·
·
How to control costs and outsourcing quality.
Involvement of service providers in our business strategy.
Service Level Agreements.
How organization should prepare to benefit from new outsourcing
opportunities.
Krzysztof Jaworski
Chief
Information Officer
11:30 - 12:00
COFFEE - BREAK
Giving added value to security
12:00 - 13:00
The increasing complexity of ICT systems and their security
has created multiple challenges for CIOs. Growing flows of
information, sudden increase of the number of access points
and outsourcing services globally are some of the challenges.
·
·
·
New threats that endanger information and business continuity.
Enhancing quality and efficiency of risk management models.
The impact of the growing complexity of ICT security in the
organizations budget.
CIO´s face a changing environment in which effectiveness of
protection and its integration into the overall ICT system is
essential but, at same time, should not appear as an obstruction
to business or as additional costs.
Sławomir Pawlak
IT Director
Second Day
13:00 - 14:00
July 1st
Evolution and adaptation of E-business strategies
Proliferation of online business requires an increasingly
sophisticated technology support.
Telewizja Polska simplifies and boosts relations with customers
through technological innovation. It is a cornerstone of its
business model and marketing.
·
·
·
Strategies for online positioning: evolving Telewizja Polska.
Corporate websites, pages and e-marketing.
Collaboration between departments of IS/IT and Marketing.
The company is working to adapt to the profile of individual
customers to encourage their loyalty and improve services.
Włodzimierz Hrymniak
IT Director
14:00 - 15:30
NETWORKING BUFFET LUNCH
15:30 - 16:30 How to understand and manage information in a dynamic way
For one simple reason, Business Intelligence (BI) technology
is now a priority for many CIOs: Many organizations hold
information extremely valuable, but lack of investment obstacle
the possibilities to extract value from these data. BI helps to
evaluate competitors, industry trends and consumer tastes.
Makro Cash & Carry has a clear strategy in place that allows
having the information processed instantly, and ready to
support business decisions.
15:30 - 16:30
·
·
Role of BI in designing and implementing new projects.
·
ROI of business intelligence.
Infrastructure and applications: how to turn data into sales
opportunities.
Krystyna Kubiak
Head of Information
Management Division
Open Debate:
Evolution of the CIO’s role in the new economic scenario
Real experiences and ideas sharing among speakers and delegates of the conference.
MKT POL
No.
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2 DAYS OF CONFERENCE
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