Resumen de beneficios - Country Life: Personal Order Entry Portal
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Resumen de beneficios - Country Life: Personal Order Entry Portal
Benefits You Can Count On Prism EPO/Prism PPO/Blue View Vision Country Life LLC February 25, 2010 Dear Country Life employee, This is an important decision and this booklet is designed to help. Basically, it’s a snapshot of the benefits that come with your Empire coverage. It summarizes what’s available to you, what you get with each benefit and how your plans work. Of course, you should always refer to your evidence of coverage or medical policy for full plan details. We believe your health plan should actually help you manage and improve your health. Since 1935, Empire has been doing that — helping millions of satisfied members access the health care they need. There’s a good chance your doctor is part of Empire’s network. To find out, go to empireblue.com and search the provider directory. We also have one of the largest networks of hospitals and specialists. In fact, Empire has the most of New York Magazine’s “Best Doctors” for the ninth year in a row.* You’re covered even when you’re away from home. You can travel outside your area and know you’re covered through the BlueCard® program. You get more than basic coverage. You have access to comprehensive benefits that help you take a more active approach to health and health care. Empireblue.com can help you find the answers you need — any time, anywhere. Simply go to empireblue.com for claims questions and to find detailed health benefit information. This booklet goes into all this — and more. Please take a few minutes to look over the information, and keep this booklet. It may come in handy. Registering on empireblue.com is step one. Once you get your ID card, registering is easy; all you need is your ID card, the Internet and five minutes. Once you’re registered, you can tap into decision-making tools, health information and many resources. It’s also the convenient way to order a new ID card, check claims status, find out the cost of many services, learn about doctors and hospitals, and so much more. Go to empireblue.com Enter the site by clicking on Member Click on Login Click on Register to use the site Fill in the required information and follow the prompts Choosing a health plan can be complicated. Empire helps make it simple. If you expect more from your health care company, choose Empire. For any assistance, please call us at 800-662-5193, Monday to Friday, 8:30 a.m. to 5 p.m., Eastern time. Sincerely, Mark Wagar President & CEO *Based on lists in New York Magazine 6/08/08 issue and searches of competitors’ web sites. MNYSH6525Y Welcome Ltr Table of Contents Page Plan Overview .............................................................................................................7 Benefit Summaries ..................................................................................................15 Ancillary Benefits ....................................................................................................21 Important Information ............................................................................................45 Plan Overview MNYSH5967Y (1/09) SM Empire Prism EPO The big buzz these days is that you take charge of your health. That’s why we build our health plans to provide options, resources and overall support to help you make decisions. But we also believe in hassle free health care coverage and have built our plans with that in mind. One, you have flexibility. We offer an extensive network of physicians and hospitals so that you can choose the right doctor or hospital for you. Two, as an Empire member, you have access to a lot of online tools. Helping you make your decisions is important to us, but not nearly as important as helping you make the right decisions — for you, your health and your budget. Other ways you take charge with Empire Prism EPO: } You pay nothing for in-network covered preventive care. Staying healthy is one of the best ways to save money. Use a network provider and Empire Prism EPO plan covers your routine physicals, certain immunizations and certain well-care 100 percent. } You don’t need a referral. As long as you see an in-network doctor or specialist for covered services, you pick who you want to see. You don’t need your doctor or our approval. } You’re covered no matter where you go. Access physicians and hospitals, participating through the BlueCard® PPO program, across the country. And with BlueCard® Worldwide, if you’re traveling and need urgent care, you have access to covered health care services in Europe, the Caribbean, Latin America, Asia, the South Pacific, Africa and the Middle East. } You get more than just a health plan. You get programs to actually help you manage your health. MyHealth, 24/7 Nurseline and SpecialOffers are all available through 360° Health® at empireblue.com. Plus you have 24/7 access to your plan information so you get the help you need when you need it. How to Find a Provider 1. Go to empireblue.com 2. Select “Find a Doctor” 3. Select your plan: Empire Prism EPO 4. Select your provider type 5. Select a specialist, if needed 6. Enter your search criteria 7. Click “View Results” This is a brief overview of your plan’s features. Your evidence of coverage or medical policy contains the details. Or call us with any questions: 800-662-5193, Monday to Friday, 8:30 a.m. to 5 p.m., Eastern time. MNYSH6533Y PrismEPO_Overview SM Empire Prism PPO The big buzz these days is that you take charge of your health. That’s why we build our health plans to provide options, resources and overall support to help you make decisions. But we also believe in hassle free health care coverage and have built our plans with that in mind. One, you have flexibility. You may use any doctor or facility you want — whether in-network or not — to receive covered services. You’ll typically pay less for services when you use a network provider. But the decision is still yours. Two, as an Empire member, you have access to a lot of online tools. Helping you make your decisions is important to us, but not nearly as important as helping you make the right decisions — for you, your health and your budget. Other ways you take charge with Empire Prism PPO: } You pay nothing for in-network covered preventive care. Staying healthy is one of the best ways to save money. Use a network provider and Empire Prism PPO plan covers your routine physicals, certain immunizations and certain well-care 100 percent. } You don’t need a referral. As long as you see an in-network doctor or specialist for covered services, you pick who you want to see. You don’t need your doctor or our approval. } You’re covered no matter where you go. Access physicians and hospitals, participating through the BlueCard® PPO program, across the country. And with BlueCard® Worldwide, if you’re traveling and need urgent care, you have access to covered health care services in Europe, the Caribbean, Latin America, Asia, the South Pacific, Africa and the Middle East. } You get more than just a health plan. You get programs to actually help you manage your health. MyHealth, 24/7 Nurseline and SpecialOffers are all available through 360° Health® at empireblue.com. Plus you have 24/7 access to your plan information so you get the help you need when you need it. How to Find a Provider 1. Go to empireblue.com 2. Select “Find a Doctor” 3. Select your plan: Empire Prism PPO 4. Select your provider type 5. Select a specialist, if needed 6. Enter your search criteria 7. Click “View Results” This is a brief overview of your plan’s features. Your evidence of coverage or medical policy contains the details. Or call us with any questions: 800-662-5193, Monday to Friday, 8:30 a.m. to 5 p.m., Eastern time. MNYSH6534Y PrismPPO_Overview Decision support tools help you make smart choices If you only do one thing today… make it registering on empireblue.com. Knowledge is power. The more you know, the easier it is to decide what to do. Once you’re registered on empireblue.com, you’ll have access to a world of health coverage and benefit information. Whether you’re healthy or have medical problems, you’ll find tools, resources and support to help you make smart decisions. Tap into everything you need to manage your benefits and your health. Once you’re registered, you have access to all the following. } Empire Member Online Services — your personalized benefits site. Many questions you have can be answered here. Find a doctor or facility View coverage and benefit information Review current and past claims Request new ID cards Gi`ekXk\dgfiXip@;ZXi[ :_\Zb[\g\e[\ek\c`^`Y`c`kp`e]fidXk`fe 8jbhl\jk`fejXYflkpfliY\e\]`kj Lj\k_\j\Zli\d\jjX^\Z\ek\ikfi\Z\`m\e\nj"[il^Xc\ikjXe[k`gjYXj\[fepfli specific interests } Treatment Cost Advisor™ — view estimated costs for specific services, tests, doctor visits and medications. } Anthem Care Comparison — evaluate hospitals based on key quality indicators, and estimate the costs of specific health care services and procedures. } MyHealth Record — build a safe, online health profile so all your important medical information is in one place, available to you at any time. You start by adding your own information. Then your record is automatically updated as you use health services and your claims are paid. Use MyHealth Record to: :fejfc`[Xk\pfli_\Xck__`jkfip`efe\j\Zli\cfZXk`fe KiXZb[fZkfim`j`kj"mXZZ`eXk`fejXe[fk_\in\cce\jjj\im`Z\jÆX^i\Xk_\cg`]pflj\\ multiple doctors Gi`ekflkXe[j_Xi\pfli_\Xck_jlddXipn`k_pflig_pj`Z`XejÆ`kZflc[`[\ek`]pXe important detail or quickly update a new doctor on your medical history ?\cgXmf`[gfk\ek`Xccp[Xe^\iflj[il^`ek\iXZk`fej"d\[`Z`e\jpflÊi\Xcc\i^`Zkf"fi duplicative tests and procedures MNYSH6538Y DecSupTools 13 Decision support tools help you make smart choices (continued) } MyHealth Assessment — helps you pinpoint your personal health risks through a secure online health analysis. Taking it a step further, you’ll get a personalized report with action steps designed to help you manage, reduce or eliminate those risks. Plus, MyHealth Assessment automatically populates MyHealth Record. You can easily follow your progress as you make recommended lifestyle changes. } Staying Healthy Reminders — sent several times a year to encourage scheduling of important appointments, like a checkup, immunizations or screenings. } SpecialOffers — see all the discounts available to you for healthy living products and services, like fitness club memberships and LASIK.1 } MyHealth — find tools and information to help you better evaluate and manage your health. DXeX^\Z_ife`ZXe[XZlk\Zfe[`k`fejk_ifl^_:fe[`k`fe:\ek\ij® =`e[gi\m\ek`fe`e]fidXk`fe Dfe`kfiXgi\^eXeZpXe[k_\_\Xck_f]Z_`c[i\eX^\jj`oXe[pfle^\i J\XiZ_Xd\[`ZXc[`Zk`feXipn`k_dfi\k_Xe,."'''\eki`\j 8ZZ\jjk_\fec`e\Zfddle`k`\jn`k_fm\i*'_\Xck_Xe[n\cce\jjkfg`Zj Registering is easy. 8ccpfle\\[`jpfli@;ZXi["k_\@ek\ie\kXe[]`m\d`elk\j% 1. Go to empireblue.com 2. Click “Members” 3. Click on Login 4. Click on “Register to use this site” 5. Follow the prompts and fill in the required fields By the way… It’s for your eyes only! You can rest easy knowing your personal health information is safeguarded with our strict privacy and security standards. You can view these standards while online at empireblue.com. Vendors and offers are subject to change without prior notice. Empire does not endorse and is not responsible for the products, services or information provided by the SpecialOffers vendors. Arrangements and discounts were negotiated between each vendor and Empire for the benefit of our members. 1 MNYSH6538Y DecSupTools 14 Benefit Summaries MNYSH5967Y (1/09) Resumen de beneficios Prism EPO Country Life LLC Dentro de la red1 Sin límite Hasta los 19 años de edad; los estudiantes de tiempo completo hasta la edad de 23 El miembro paga $0 $0 $0 Beneficio Máximo de por vida Hijos dependientes (cubiertos hasta finalizar el año calendario) Atención preventiva6 Atención preventiva para adultos Examen físico anual Atención preventiva de niños sanos (hasta los 19 años de edad, incluye vacunas cubiertas) Atención preventiva de mujeres sanas $0 Atención a pacientes externos/en consultorio/domiciliaria7 Visitas en consultorio/domiciliarias Centro/Sala de emergencias (visita inicial por evento) El miembro paga Copago de $25/$40 Copago de $100 (sin copago en caso de admisión dentro de las 24 horas) Copago de $200 por visita $0 $0 $0 $0 Copago de $50 por servicio Cirugía ambulatoria3/de pacientes externos Pruebas prequirúrgicas, anestesia Quimioterapia, radioterapia Atención de maternidad Pruebas de laboratorio, radiografías6 Resonancia magnética2/angiografía por resonancia magnética2, tomografía axial computarizada2, tomografía por emisión de positrones2 y cardiología nuclear2 Atención de alergias: en consultorio pruebas tratamiento Atención quiropráctica5 Atención domiciliaria de la salud (hasta 200 visitas por año calendario) Terapia de infusión a domicilio Atención en instalaciones para enfermos terminales (hasta 210 días de por vida, atención de pacientes internos y externos combinada) Fisioterapia3 (hasta 60 visitas por año calendario de atención combinada en centros para pacientes externos, en consultorio o a domicilio) Otras terapias de rehabilitación a corto plazo, terapia del habla/lenguaje3, ocupacional3, de la visión (hasta 60 visitas por año calendario de atención combinada en centros para pacientes externos, en consultorio o a domicilio) Rehabilitación cardíaca Segunda opinión quirúrgica Diálisis renal Copago de $25/$40 $0 $0 Copago de $25/$40 $0 $0 $0 Copago de $25/$40 Copago de $25/$40 Copago de $25/$40 Copago de $25/$40 $0 (1) Un proveedor de la red debe brindar toda la atención, excepto en casos de emergencia. No existe una opción fuera de la red para este producto. (2) Para recibir servicios de un proveedor de la red de Empire, el proveedor debe otorgarle una certificación previa; de lo contrario, los servicios pueden ser rechazados. Los proveedores de la red de Empire sólo pueden cobrar copagos o coaseguros a los miembros por servicios cubiertos. Fuera del área de la red de Empire, usted debe obtener certificación previa del programa de administración médica de Empire para servicios que no son de emergencia prestados por proveedores dentro de la red de BlueCard® PPO (excepto para resonancias magnéticas, angiografías por resonancia magnética, tomografías por emisión de positrones, tomografía axial computarizada y cardiología nuclear, que no requieren certificación previa para servicios prestados por proveedores dentro de la red de BlueCard® PPO que se encuentren fuera del área de la red de Empire). (3) Usted es responsable de obtener la certificación previa del programa de administración médica de Empire para estos servicios. Su proveedor puede comunicarse en representación suya, pero usted será responsable de las multas que correspondieren por no obtener certificación previa. En el caso de la cirugía ambulatoria, se requiere certificación previa para cirugía reconstructiva, trasplantes a pacientes externos y procedimientos oftalmológicos o relacionados con los ojos. La certificación previa también es necesaria para la cirugía cosmética ofrecida, que se excluye como beneficio a menos que sea médicamente necesaria. (4) Usted es responsable de obtener la certificación previa del programa de administración de la atención de la salud del comportamiento de Empire. Su proveedor puede comunicarse en representación suya, pero usted será responsable de las multas que correspondieren por no obtener certificación previa. Los servicios son proporcionados por Empire HealthChoice HMO, Inc. y/o Empire HealthChoice Assurance, Inc.; licenciatarios de Blue Cross and Blue Shield Association, una asociación de los planes independientes de Blue Cross and Blue Shield. 17 Resumen de beneficios Beneficio Atención a pacientes internos3 Servicios hospitalarios para pacientes internos (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Cirugía, asistente quirúrgico, anestesia Fisioterapia, medicina física o rehabilitación (hasta 30 días como paciente interno por año calendario) Centro de enfermería especializada (hasta 60 días por año calendario) Salud mental4 Visitas como paciente externo en consultorio o centro Atención a pacientes internos (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Abuso de alcohol/sustancias4 Visitas como paciente externo Desintoxicación como paciente interno (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Rehabilitación de pacientes internos (hasta 30 días por año calendario) Otros Suministros médicos Equipo médico duradero3 Prótesis y ortótica3 Ambulancia (ambulancia aérea) Reembolso de la membresía de gimnasio Medicamentos de venta bajo receta8 Programa de venta minorista: se requiere un copago por un suministro de hasta 30 días Programa de venta por correo9: se requieren sólo dos copagos por un suministro de 90 días Dentro de la red1 El miembro paga $500/$1250 por admisión/máximo por año calendario por contrato $0 $500/$1250 por admisión/máximo por año calendario por contrato Copago de $100/$250 por admisión/máximo por año calendario por contrato Copago de $40 $500/$1250 por admisión/máximo por año calendario por contrato Copago de $40 $500/$1250 por admisión/máximo por año calendario por contrato $500/$1250 por admisión/máximo por año calendario por contrato $0 Copago de $0 (beneficio máx. de $2,000/año cal.) Copago de $0 (beneficio máx. de $2,000/año cal.) $0 El miembro recibe un reembolso de $600 por año Suma deducible de $100 por persona, por año calendario Opción 2 Copago de $10 para medicamentos genéricos Copago de $35 para medicamentos de marca Copago de $70 para medicamentos que no pertenecen a la lista Incluye anticonceptivos (minorista o por correo) Suma deducible de $0 El programa de venta por correo tiene los mismos copagos que el programa de venta minorista antes mencionado. (5) Los proveedores de la red de Empire deben obtener autorización de necesidad clínica/médica para servicios dentro de la red; de lo contrario, éstos pueden ser rechazados. Los proveedores de la red de Empire sólo pueden cobrar copagos y coaseguros a los miembros por servicios cubiertos. La autorización no es necesaria para los servicios recibidos de proveedores dentro de la red de BlueCard® PPO fuera del área de la red de Empire. (6) Los siguientes beneficios, si se prestaron dentro de la red para atención preventiva, no están sujetos al copago: mamografías de detección, pruebas de detección de cáncer cervical, pruebas de detección de cáncer de colon y recto, pruebas de detección de cáncer de próstata, pruebas de detección de hipercolesterolemia, pruebas de detección de diabetes para mujeres embarazadas, pruebas de densidad ósea, exámenes físicos anuales, y hasta dos exámenes ginecológicos y obstétricos al año. (7) Los siguientes profesionales reciben el copago más bajo (primario) por los servicios brindados en el consultorio: PCP del paciente, obstetras, ginecólogos, enfermeros obstetra certificados, quiroprácticos, y terapeutas (fisioterapia, terapia ocupacional, del habla y de la visión). El copago más alto (especialista) corresponde para todos los demás especialistas cuando se requiere copago, y para los servicios de fisioterapia y terapia del habla, del lenguaje, ocupacional, de la visión y cardíaca recibidos en un centro para pacientes externos. (8) Los planes de medicamentos de venta bajo receta detallados, excepto las opciones 3 y 5, cumplen con la norma de los Centros de Servicios de Medicare y Medicaid (CMS, Centers for Medicare & Medicaid Services) para la cobertura acreditable según la Ley de Modernización de Medicare de 2003. (9) Para recibir un suministro de 90 días de medicamentos de venta bajo receta a través del programa de venta por correo de Empire, debe indicarse específicamente en la receta que se solicita un suministro de 90 días. NOTA: El presente es solamente un resumen de beneficios y se encuentra sujeto a los términos, a las condiciones, a las limitaciones y a las exclusiones establecidas en el contrato. Si no se cumplen los requisitos del programa de administración médica o del programa de atención de la salud del comportamiento de Empire, los beneficios pueden sufrir reducciones. Prism EPO Rev. octubre 09 Preparado el 2/24/10 be Los servicios son proporcionados por Empire HealthChoice HMO, Inc. y/o Empire HealthChoice Assurance, Inc.; licenciatarios de Blue Cross and Blue Shield Association, una asociación de los planes independientes de Blue Cross and Blue Shield. 18 Resumen de beneficios Prism PPO Country Life LLC Beneficio Suma deducible Coaseguro Límite del coaseguro Máximo de por vida Hijos dependientes Atención preventiva9 Atención preventiva para adultos Examen físico anual Atención preventiva de niños sanos (hasta los 19 años de edad, incluye vacunas cubiertas) Atención preventiva de mujeres sanas Atención a pacientes externos/en consultorio/domiciliaria10 Visitas en consultorio/domiciliarias Centro/sala de emergencias (visita inicial por evento) Cirugía ambulatoria4/cirugía para pacientes externos Pruebas prequirúrgicas, anestesia Quimioterapia, radioterapia Atención de maternidad Pruebas de laboratorio, radiografías9 Resonancia magnética5/angiografía por resonancia magnética5, tomografía axial computarizada6, tomografía por emisión de positrones6 y cardiología nuclear6 Atención de alergias: visita al consultorio pruebas tratamiento Atención quiropráctica8 Atención domiciliaria de la salud (hasta 200 visitas por año calendario) Terapia de infusión a domicilio Atención en instalaciones para enfermos terminales (hasta 210 días de por vida, atención de pacientes internos y externos combinada) Fisioterapia4 (hasta 60 visitas por año calendario de atención combinada en centros para pacientes externos, en consultorio o a domicilio) Otras terapias de rehabilitación a corto plazo: Del habla/del lenguaje4, ocupacional4, de la visión (hasta 60 visitas por año calendario de atención combinada en centros para pacientes externos, en consultorio o a domicilio) Dentro de la red1 N/A N/A N/A Sin límite Hasta los 19 años de edad; los estudiantes de tiempo completo hasta la edad de 23 Los miembros pagan dentro de la red Copago de $0 Copago de $0 Copago de $0 Fuera de la red2,3 $2,000/$5,000 30% $25,000/$62,500 / (máx. de bolsillo de $9,500/$23,750) Sin límite Hasta los 19 años de edad; los estudiantes de tiempo completo hasta la hasta la edad de 23 Los miembros pagan fuera de la red Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Copago de $0 Los miembros pagan dentro de la red Suma deducible y coaseguro Los miembros pagan fuera de la red Copago de $25/ $40 Copago de $100 (sin copago en caso de admisión dentro de las 24 horas) Copago de $200 $0 $0 $0 $0 Copago de $50 por servicio Suma deducible y coaseguro Copago de $100 (sin copago en caso de admisión dentro de las 24 horas) Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Copago de $25/ $40 $0 $0 Copago de $25/ $40 $0 Suma deducible y coaseguro Coaseguro (sin suma deducible) $0 $0 Cubierto únicamente dentro de la red Cubierto únicamente dentro de la red Copago de $25/ $40 Suma deducible y coaseguro Copago de $25/ $40 Suma deducible y coaseguro (1) Un proveedor de la red brinda la atención. (2) Los servicios fuera de la red (excepto los de salud mental y por abuso de alcohol y sustancias) son aquellos recibidos de un proveedor que no participa en la red PPO de Empire, o con otro plan de Blue Cross and Blue Shield a través del programa BlueCard® PPO. (Esto no corresponde a los beneficios de emergencia). Consulte el punto (7) para tener información sobre los servicios de salud mental, y por abuso de alcohol y sustancias. (3) Proveedores fuera de la red (O-O-N): aquellos que no participan en la red PPO de Empire o que operan con otro plan de Blue Cross and Blue Shield a través del programa BlueCard® PPO. Los proveedores fuera de la red que no trabajan con Empire u otro plan de Blue Cross and Blue Shield pueden facturar el saldo sobre la suma permitida de Empire. (4) Usted es responsable de obtener la certificación previa del programa de administración médica de Empire para estos servicios brindados dentro del área y fuera de ésta, y dentro de la red y fuera de ella. Su proveedor puede comunicarse en representación suya, pero usted será responsable de las multas que correspondieren por no obtener certificación previa. En el caso de la cirugía ambulatoria, se requiere certificación previa para cirugía reconstructiva, trasplantes a pacientes externos y procedimientos oftalmológicos o relacionados con los ojos. La certificación previa también es necesaria para la cirugía cosmética, que se excluye como beneficio a menos que sea médicamente necesaria. Las referencias continúan en la página siguiente. Los servicios son proporcionados por Empire HealthChoice HMO, Inc. y/o Empire HealthChoice Assurance, Inc.; licenciatarios de Blue Cross and Blue Shield Association, una asociación de los planes independientes de Blue Cross and Blue Shield. 19 Resumen de beneficios Beneficio Rehabilitación cardíaca Segunda opinión quirúrgica Diálisis renal Atención a pacientes internos4 Servicios hospitalarios para pacientes internos (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Cirugía, asistente quirúrgico, anestesia Fisioterapia, medicina física o rehabilitación (hasta 30 días como paciente interno por año calendario) Centro de enfermería especializada (hasta 60 días por año calendario) Atención de la salud mental7 Visitas como paciente externo en consultorio o centro Atención a pacientes internos8 (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Alcohol/Abuso de sustancias7 Visitas como paciente externo Desintoxicación como paciente interno (tantos días como sea médicamente necesario; comida y estadía en habitación semiprivada) Rehabilitación de pacientes internos(hasta 30 días por año calendario) Otros Suministros médicos Equipo médico duradero6 Prótesis y ortótica6 Ambulancia (ambulancia aérea) Reembolso de la membresía de gimnasio Medicamentos de venta bajo receta11 Programa de venta minorista: se requiere un copago por un suministro de hasta 30 días Programa de venta por correo12: se requieren sólo dos copagos por un suministro de 90 días Dentro de la red1 Copago de $25/ $40 Copago de $25/ $40 $0 Los miembros pagan dentro de la red $500/$1250 por admisión/máximo por año calendario por contrato Fuera de la red2,3 Suma deducible y coaseguro Suma deducible y coaseguro Suma deducible y coaseguro Los miembros pagan fuera de la red Suma deducible y coaseguro $0 $500/$1250 por admisión/máximo por año calendario por contrato Copago de $100/$250 por admisión/máximo por año calendario por contrato Los miembros pagan dentro de la red Copago de $40 $500/$1250 por admisión/máximo por año calendario por contrato Suma deducible y coaseguro Suma deducible y coaseguro Los miembros pagan dentro de la red Copago de $40 $500/$1250 por admisión/máximo por año calendario por contrato Los miembros pagan fuera de la red Suma deducible y coaseguro Suma deducible y coaseguro $500/$1250 por admisión/máximo por año calendario por contrato Los miembros pagan dentro de la red $0 Copago de $0 (beneficio máx. de $2,000/año cal.) Copago de $0 (beneficio máx. de $2,000/año cal.) $0 El miembro recibe un reembolso de $600 por año Suma deducible y coaseguro Cubierto únicamente dentro de la red Los miembros pagan fuera de la red Suma deducible y coaseguro Suma deducible y coaseguro Los miembros pagan fuera de la red Cubierto únicamente dentro de la red Cubierto únicamente dentro de la red Cubierto únicamente dentro de la red Cubierto únicamente dentro de la red N/A Cubierto únicamente dentro de la red Suma deducible de $100 por persona, por año calendario Opción 2 Copago de $10 para medicamentos genéricos Copago de $35 para medicamentos de marca Copago de $70 para medicamentos que no pertenecen a la lista Incluye anticonceptivos (minorista o por correo) Suma deducible de $0 El programa de venta por correo tiene los mismos copagos que el programa de venta minorista antes mencionado. (5) Para recibir servicios de un proveedor de PPO de Empire, el proveedor debe otorgarle una certificación previa para servicios dentro de la red; los proveedores de PPO de Empire sólo pueden cobrar copagos o coaseguros a los miembros por servicios cubiertos. Fuera del área de la red de Empire, usted debe obtener una certificación previa del programa de administración médica de Empire para servicios prestados por proveedores dentro de la red de BlueCard® PPO. Usted es responsable de obtener la certificación previa del programa de administración médica de Empire para los servicios brindados fuera de la red, y dentro del área o fuera de ella. Su proveedor puede comunicarse en representación suya, pero usted será responsable de las multas que correspondieren por no obtener certificación previa. (6) Los proveedores de la red de Empire deben otorgarle una certificación previa para los servicios de la red; los proveedores de la red de Empire sólo pueden cobrar a los miembros el copago por los servicios cubiertos. La certificación previa no es necesaria para los servicios fuera de la red, ni para los servicios brindados por proveedores dentro de la red, pero fuera del área de BlueCard® PPO. (7) Usted es responsable de obtener la certificación previa del administrador de la atención de salud para estos servicios. Su proveedor puede comunicarse en representación suya, pero usted será responsable de las multas que correspondieren por no obtener certificación previa. (8) Los proveedores de la red de Empire deben obtener autorización de necesidad clínica/médica para servicios dentro de la red; los proveedores de la red de Empire sólo pueden cobrar a los miembros los copagos por servicios cubiertos dentro de la red. La autorización no es necesaria para los servicios fuera de la red o para los servicios recibidos de proveedores dentro de la red de BlueCard® PPO, pero fuera del área de la red de Empire. (9) Los siguientes beneficios, si se prestaron dentro de la red para atención preventiva, no están sujetos al copago: mamografías de detección, pruebas de detección de cáncer cervical, pruebas de detección de cáncer de colon y recto, pruebas de detección de cáncer de próstata, pruebas de detección de hipercolesterolemia, pruebas de detección de diabetes para mujeres embarazadas, pruebas de densidad ósea, exámenes físicos anuales, y hasta dos exámenes ginecológicos y obstétricos al año. (10) Los siguientes profesionales reciben el copago más bajo (primario) por los servicios brindados en el consultorio: PCP del paciente, obstetras, ginecólogos, enfermeros obstetra certificados, quiroprácticos, y terapeutas (fisioterapia, terapia ocupacional, del habla y de la visión). El copago más alto (especialista) corresponde para todos los demás especialistas cuando se requiere copago, y para los servicios de fisioterapia y terapia del habla, del lenguaje, ocupacional, de la visión y cardíaca recibidos en un centro para pacientes externos. (11) Los planes de medicamentos de venta bajo receta detallados, excepto las opciones 3 y 5, cumplen con la norma de los Centros de Servicios de Medicare y Medicaid (CMS, Centers for Medicare & Medicaid Services) para la cobertura acreditable según la Ley de Modernización de Medicare de 2003. (12) Para recibir un suministro de 90 días de medicamentos de venta bajo receta a través del programa de venta por correo de Empire, debe indicarse específicamente en la receta que se solicita un suministro de 90 días. NOTA: El presente es solamente un resumen de beneficios y se encuentra sujeto a las condiciones, las limitaciones, las exclusiones y los términos establecidos en el contrato. Si no se cumplen los requisitos del programa de administración médica o del programa de atención de la salud del comportamiento de Empire, los beneficios pueden sufrir reducciones. Empire Prism PPO Rev. agosto 09 Preparado el 2/24/10 be Los servicios son proporcionados por Empire HealthChoice HMO, Inc. y/o Empire HealthChoice Assurance, Inc.; licenciatarios de Blue Cross and Blue Shield Association, una asociación de los planes independientes de Blue Cross and Blue Shield. 20 Ancillary Benefits MNYSH5967Y (1/09) National Chain Pharmacies* The following is a list of the national chain pharmacies that participate in our national retail pharmacy network. To verify if your pharmacy is in the national network, please visit empireblue.com or call the customer service number listed on your ID card. Check with your local independent pharmacy to ensure that it is a member or partipcates in this network, managed by NextRx Services, Inc. or NextRx, LLC. Please present your member ID card when purchasing your prescription. A & P U.S. A W G Network AADP Accesshealth Acme Pharmacy Albertsons, LLC Allina Community Pharmacies Allscripts Healthcare Solutions, Inc. American Drug Stores, Inc. American Pharmaceutical Services American Pharmacy Cooperative, Inc. Amerita, Inc. Appalachian Reg. Health Care Arbor Drugs Inc Arrow Prescription Center Astrup Drug, Inc. Atlas Drugs Aurora Pharmacy, Inc. Balls Four B Corporation Bartell Drugs Bi-Lo Pharmacy, LLC Bi-Mart Drugs Big A Drugstores, Inc. Bioscrip Pharmacy Bioscrip Stores (Any Willing Provider) Brooks Maxi Drug Brookshire Brothers, Ltd. Brookshire Grocery Company Brown and Cole, Inc. Bruno’s Food and Pharmacy Buehler Pharmacies Buehlers Buy Low Pharmacy Busch’s, Inc Care Drug Centers, Inc. Caremark Pharmacy Services Carle Rx Express Carrs Quality Center CBC Professional Pharmacy, Inc. Cincinnati Group Health Associates Pharmacies City Market Pharmacy Coborns Incorporated Community Pharmacies Costco Pharmacies CVS Pharmacy CVS Procare Pharmacy, Inc. CVS/Procare Pharmacy Dierberg’s Dillon Pharmacy Discount Drug Mart Docs Drugs, Ltd Dominicks Pharmacy Drug Fair Drug World Duane Reade Duluth Clinic Pharmacies Eaton Apothecary Eckerd Drug Epic Pharmacy Network Fagen Pharmacy Fairview Family Services, LLC Family Care Network Family Fare Pharmacy Family Pharmacy, Inc. Familycare Plus Familymeds, Inc. Farm Fresh Pharmacy Food City-K-Va-T Food Stores Food Lion, LLC Foodarama Supermarkets Fred Meyer Pharmacy Freds Pharmacy Fruth PharmacY Fry’s Pharmacy Gerimed Giant Eagle Pharmacy Giant of Maryland Pharmacies Giant Pharmacy Good Neighbor Pharmacy Provider Network Grand Union Markets LLC Gristedes Sloans, Inc. H E B Pharmacy H.I.P. Pharmacy Service Haggen Foods Hannaford Brothers Harmons Pharmacy Harps Food Stores, Inc. Harris Teeter Pharmacy Hartig Drug Store Harvard Vanguard Medical Associates Harvest Foods Pharmacy Health Partners Healthmart Pharmacies/ AccessHealth Heartland Pharmacy Henry Ford Health System Hi-School Pharmacy Homeland Stores, Inc. Horton and Converse Pharmacy Hy-Vee Pharmacy IHC Pharmacy Services IHS Infusion Services Ingles Markets Innovatix Inserra Supermarkets/ Shoprite Instymeds JH Harvey Co, LLC JSA Healthcare Corporation K Mart Pharmacy Kash N’ Karry Food Stores Inc. Kelsey-Seybold Pharmacies Kerr Drug Keystone Pharmacy Kindred Pharmacy King Soopers Pharmacy Kinney Drugs Klingensmiths Drug Store Knight Drugs Kohll’s Pharmacy & Homecare Kopp Drug Kroger Pharmacy Lallie Supermarkets Leader Drugstores Lincare, Inc. Lins Supermarkets, Inc Longs Pharmacies Louis and Clark Drug M K Stores, Inc. Major Value Pharmacy Network Managed Pharmacy Care * Subject to number of store locations, geography of store locations and prescription volume. 23 Marc’s Pharmacy Marsh Drugs LLC Marshfield Clinic Pharmacy Martins Super Markets, Inc. Maxor Pharmacies May’s Drug Store Med-Fast Pharmacy Med-X Drug Medical College VA Hospital/VA Comm Univ. Medicap Pharmacies Medicine Centers of Atlanta Medicine Shoppe International Mediserv, Inc. Meijer Pharmacy Methodist Medical Group MHA LTC Network, Inc. Miller Pharmacy Nash Finch Company Navarro Discount Pharmacy Neighborcare Omnicare Infusion Neighborcare Pharmacy Neighborcare Pharmacy of Virginia Northwest Health Ventures, Inc. Oakwood Pharmacy Oklahoma Area Indian Health Services Omnicare / NCS Healthcare Pacific Medical Clinics Pamida Pharmacy Park Nicollet Pharmacy Pathmark Pharmacy Patient First Pavillion Plaza Pharmacy, Inc. Penn Traffic Company Peoples Pharmacy Performance Plus Network Perlmart/Shoprite Pharma Card Management Services, Inc Pharmacy Express Serivces, Inc. Pharmacy Operations, Inc. Pharmerica-Northeast Region Pharmerica-Southeast Region #1 Pharmerica-Southeast Region #3 Pharmerica-West Pharmerica/Mid-Atlantic Region Phoenix Area Indian Health Services POC Management Group, LLC Polks Discount Drugs PPOK/Rx Select Pharmacy Network Price Chopper Supermarkets Price Cutter Pharmacy Price Wise Pharmacy Publix Pharmacy QOL Meds/Specialized Pharmaceuticals, Inc. Quality Food Centers, Inc. Quality Markets Pharmacy Quick Chek Pharmacy Dept Raleys Drug Center Ralph’s Grocery Pharmacy Randalls Food & Drug, Inc. Recept Pharmacies Revco Discount Drug Rinderers Drug Store Rite Aid Pharmacy Ronetco Stores/Shoprite Rushford Drug, Co. Rx Pride, LLC RxD Pharmacy Safescript Pharmacies, Inc. Safeway Pharmacy Sav-Mor Drug Stores Save Mart Pharmacy Schnucks Pharmacy Scolaris Food and Drug Pharmacy Sedanos Pharmacy Discount Sedell’s Pharmacy Serv-U Pharmacies Sharp Rees-Stealy Pharmacy Shaw’s Supermarkets Shelly’s Pharmacy Shopko Pharmacy Shoprite Financial Services Shoprite Pharmacy Shoprite Rx Shoprite, Inc. Smiths Pharmacy Snyder Drug Southern Family Markets, LLC Spartan Stores/The Pharm St. John Pharmacies St. Joseph Mercy Pharmacy Standard Drug Company Stop & Shop Pharmacy Super D Drugs Supervalu Pharmacies, Inc. Target Pharmacy The Penn Traffic Co. Third Party Station Thrifty White Drug TKP, Inc. Tops Markets, LLC Tops Pharmacy Services, Inc. Trinet Pharmacy UCSD Medical Center UIPC Ukrops Pharmacy United Drugs United Drugs (Alaska) United Supermarkets, Ltd Unity Retail Pharmacies/ St. John Mercy University Medical Center of Southern Nevada University of Missouri Hospital and Clinic University of Utah University of Wisconsin Upni-United Pharmacist Network, Inc. USA Drug and Beauty Market USA/Super D Franchising, Inc. Value Drugs Village Supermarkets/ Shoprite VONS Companies Wal-Mart Pharmacy Walgreens Drug Store Wayne Drug Company 24 Wayne Oakland Pharmacy Management Wegman Food Market Pharmacy Weis Pharmacies Winn Dixie Pharmacy This list is subject to change without prior notice. List current as of April 2009. For more information or to verify if your local independent pharmacy is a participating provider, visit empireblue.com. Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the BlueCross and BlueShield Association, an association of independent BlueCross and BlueShield plans. The BlueCross and BlueShield names and symbols are registered marks of the BlueCross and BlueShield Association. MNYSH6542YLG RxRetailList EBCBS 7/09 Prescription Program Drug List/Formulary — To be used by members who have a formulary drug plan. Empire BlueCross BlueShield prescription drug benefits include medications available on the Empire Drug List/Formulary. Our prescription drug benefits can offer potential savings when your physician prescribes medications on the drug list/formulary. Questions and Answers Q. What is a Drug List/Formulary? A. The Empire Drug List/Formulary is a list of FDA-approved brand-name and generic medications that have been reviewed and recommended for their quality and effectiveness by the National Pharmacy and Therapeutics (P&T) Committee. The P&T Committee is an independent group of practicing doctors and pharmacists responsible for the research and decisions surrounding our drug list. This group meets regularly to review new and existing drugs and choose the top medications for our drug list — based on their safety, effectiveness and value. Drugs on the Empire Drug List/Formulary are grouped by ‘tiers.’ A number of factors are considered when classifying drugs into tiers, including, but not limited to: the absolute cost of the drug; the cost of the drug relative to other drugs in the same therapeutic class; the availability of over-the-counter alternatives; and other clinical and cost-effectiveness factors. Because the medications on the drug list/formulary are subject to periodic review, please ask your physician about the most current drug list additions and deletions or visit empireblue.com. Brand-name: A brand-name drug is usually available from only one manufacturer and may have patent protection. Generic: A generic drug is required by the FDA to have the same active ingredients as its brand-name counterpart, but is normally only available after the patent protection expires on a brand-name drug. Although it may look different, a generic drug works the same as its brand-name counterpart. You can save money by using generic medications. Q. What if my physician or I choose a brand-name drug when a generic equivalent is available? A. In most cases, you would be responsible for the appropriate tier copay. This copay may include an additional charge that represents the cost difference between the brand-name medication and the generic equivalent. Q. What are ‘clinically equivalent’ medications? How does this affect my drug coverage? A. The P&T Committee reviews the most current research available to determine if multiple drugs used to treat a disease/condition produce the same clinical effect. When this is the case, the committee may recommend that we cover only the lower cost drug(s) as part of our effort to help reduce the overall cost of care. This means your specific prescription plan may not cover some drugs in classes with ‘clinically equivalent’ alternatives. Q. What if my medication is not on the drug list/formulary? A. An open drug list allows members and their physicians to choose from a wide variety of prescription medications. Please talk with your doctor about prescribing a Tier 1 or Tier 2 medication. If a Tier 3 medication is selected, you will be responsible for the applicable Tier 3 copayment. You or your physician may submit a request to add a drug to the drug list/formulary either in writing or on our website. Requests are taken into consideration by the P&T Committee during the drug list/formulary review process. Inclusion of a medication on the drug list/formulary is not a guarantee of coverage. Some drugs, such as those used for cosmetic purposes, may be excluded from your benefits. Please refer to your Certificate or Evidence of Coverage for coverage limitations and exclusions. MNYFM6596YLG RxFormulary EBCBS 01/10 25 Drugs are listed alphabetically by brand name A A/T/S Topical Solution (erythromycin)* Abilify Accu-Check product line Accutane (isotretinoin)* Aceon (perindopril)* Aci-Jel Jelly (acetic acid vaginal)* Actigall (ursodiol)* Activella 0.1-0.5 Activella 1.0-0.5 (estradiol/ norethindrone)* Actonel ActoPlus Met Actos Acular, LS (ketorolac) Akne-Mycin Adalat CC (nifedipine ER)* Adderall (amphetamine/ dextroamphetamine)* Adderall XR (amphetamine/ dextroamphetamine^#) Advair Advicor Aerobid Aerobid M Agenerase Akne-Mycin Albalon (naphazoline)* Aldactazide (spironolactone/HCTZ)* Aldactone (spironolactone)* Aldara Aldomet (methyldopa)* Aldoril (methyldopa/HCTZ)* Alesse (aviane)* Alkeran Allegra (fexofenadine)* Allegra D^ (fexofenadine/ PSE 12hr)* Alphagan (brimonidine)* Alphagan P Altace (ramipril)* Altabax Alupent (metaproterenol)* Amaryl (glimepiride)* Ambien (zolpidem)* Amicar (aminocaproic acid)* amitriptyline amitriptyline/perphenazine Amoxil (amoxicillin)* Anafranil (clomipramine)* Analpram HC lotion Anaprox, DS (naproxen sodium, DS)* Androderm Androgel Anexsia (hydrocodone/APAP)* Ansaid (flurbiprofen)* Antabuse Antivert (meclizine)* Anturane (sulfinpyrazone)* Anusol HC 25mg Suppositories (hydrocortisone)* Apidra Apresazide (hydralazine/ HCTZ)* Apresoline (hydralazine)* apri Arava (leflunomide)* Aricept Arimidex Aristocort Topical (triamcinolone-acetonide)* Armour Thyroid Aromasin Artane (trihexyphenidyl)* Asacol, HD Asendin (amoxapine)* Asmanex Astelin Astepro Atarax (hydroxyzine HCL)* Ativan (lorazepam)* Atrovent HFA Atrovent (ipatropiumbromide)* Augmentin (amoxicillin/ clavulanic acid)* Auralgan (antipyrine/ benzocaine)* Avandamet Avandaryl Avandia Avinza Avodart Axid (nizatidine)* Aygestin (norethindrone)* Azasan AzaSite Azopt Azulfidine, Entabs (sulfasalazine, EC)* B Bactrim DS (Sulfamethoxazole/ trimethoprim, DS)* Bactroban Benadryl (diphenhydramine 50mg)* Bentyl (dicyclomine)* Benzac, AC, W (benzoyl peroxide)* Benzaclin (benxoyl peroxide/ clindamycin)* Benzagel, Wash (benzoyl peroxide)* Benzamycin (benzoyl peroxide/ erythromycin)* Betagan (levobunolol)* Betimol Betoptic S Biaxin, XL (clarithromycin, er)* Bicitra (sodium citrate & citric acid)* BiDil Bleph-10 (sulfacetamidesodium solution)* Blephamide Brethine (terbutaline)* Bumex (bumetanide)* Buspar (buspirone)* Byetta C Cafergot Casodex (bicalutamide)* Catapres, TTS (clonidine)* Colazol colchicine Colyte (polyethylene glycolelectrolyte solution)* CombiPatch Combipres (clonidine/ chlorthalidone)* Combivent Combivir Compazine Supp 25mg (prochlorperazine supp 25mg)* Compazine Tab (prochlorperazine)* Comtan Concerta Condylox Solution (podofilox solution)* Cordarone (amiodarone)* Coreg (carvedilol)* Coreg CR Corgard (nadolol)* Cortef (hydrocortisone)* Cortenema (hydrocortisone enema)* Cortifoam Cortisporin Ophth (bacitracin - polymyxin/neomycin- hc opth oint)* Cortisporin Otic (neomycin/ polymixin/hydrocortisone)* Cosopt (dorzolamide/timolol)* Coumadin (warfarin) Cozaar Creon Crestor Crixivan Crolom (cromolyn sodium)* Cuprimine Cyclocort (amcinonide)* Cyclogyl (cyclopentolate)* Cylert (pemoline)* Cymbalta cyproheptadine Cytomel (liothyronine)* Cytotec (misoprostol)* Cytovene (ganciclovir)* Cytoxan (cyclophosphamide)* Cytra-2, Cytra-3 Cytra-K D Dalmane (flurazepam)* Danocrine (danazol)* Dantrium (dantrolene)* Dapsone Daraprim Darvocet-N (propoxyphene/APAP)* Darvon Compound (propoxyphene/aspirin/ caffeine)* Daypro (oxaprozin)* DDAVP (desmopressin acetate)* Decadron (dexamethasone)* Deconamine S.R. (chlorpheniramine/ pseudoephedrine)* Demadex (torsemide)* Demerol (meperidine)* Demulen 28 day (ethinyl estradiol/ethynodiol diacetate-zovia)* Depakene (valproic acid)* Depakote (divalproex) Depakote ER Depo-Provera 150mg medroxyprogesterone)* Derma-Smoothe/FS Desogen (apri)* Desowen Cream (desonide)* Desquam, E, X (benzoyl peroxide)* Desyrel (trazodone)* Detrol, LA Dexedrine, CR (dextroamphetamine)* Dextrostat (dextroamphetamine)* Diabeta (glyburide)* Diamox (acetazolamide)* Diastat Dibenzyline Differin Diflucan (fluconazole)* diflunisal Dilacor XR (diltiazem CR)* Dilantin (phenytoin) Dilaudid (hydromorphone)* diltia XT Diovan Diovan HCT Dipentum Diprolene Ointment (betamet diprop/prop gyl)* Diprosone (betamethasone dipropionate)* Disalcid (salsalate)* Ditropan (oxybutynin)* Dolophine (methadone)* Domeboro (acetic acid/ aluminum acetate)* Donnatal (belladonna/ phenobarbital)* Dostinex (cabergoline)* Dovonex cream Dovonex soln (calcipotriene)* Duac CS Duetact Duragesic (fentanyl)* Duratuss G (guaifenesin SR)* Duricef Caps/Tabs (cefadroxil)* Dyazide (triamterene/HCTZ)* Dynacin (minocycline)* Dynapen (dicloxacillin)* E E.E.S. (erythromycin ethylsuccinate)* EC-Naprosyn (naproxen EC)* Econopred Plus 1% Eye Drops (prednisolone)* 26 Effexor (velafaxine)* Effexor XR Efudex (fluorouracil)* Eldepryl (selegiline)* Elidel Elimite (permethrin)* Elixophyllin (theophylline syrup)* Elocon (mometasone)* Emcyt Empirin w/Cod (asa/codeine)* Emtriva Endal HD (phenyleph hcl/ hydrocod bit/cp)* Entex PSE (guaifenesin/ pseudoephedrine)* Entocort EC Epifrin (epinephrine HCl)* Epipen, JR Epivir Eryc (erythromycin base)* Erycette 2% Pledgets (erythromycin)* Eryderm 2% Topical Solution (erythromycin)* Erymax 2% Topical Solution (erythromycin)* EryPed 200 Susp (erythromycin ethylsuccinate)* Esgic (acetaminophen/ caffeine/butalb)* Eskalith, CR (lithium)* Estrace (estradiol)* Estraderm Estring Ethmozine Euflexxa Eulexin (flutamide)* Evamist Evista Evoxac Exelon Exforge, HCT F Famvir (famciclovir)* Fansidar Fast Take Product Line FazoClo ODT Felbatol Feldene (piroxicam)* Femara Fem HRT Fibricor (fenofibric acid)* Finacea Fioricet (APAP/caffeine/ butalbital)* Fiorinal (aspirin/caffeine/ butalbital)* Fiorinal w/Codeine (butalbital compound w/codeine)* Flagyl (metronidazole)* Flexeril (cyclobenzaprine)* Flomax Flonase (fluticasone)* Florinef (fludrocortisone)* Flovent HFA Floxin Otic (ofloxacin)* Floxin tablet (ofloxacin)* Fluoroplex fluvoxamine FML Forte FML Liquifilm (fluorometholone)* Folate (folic acid)* Foradil Fosamax (alendronate)* Fosamax Solution Fosrenol Furadantin Furoxone Fuzeon G Gabitril Gantrisin Garamycin (gentamicin)* Gel-Kam Gel (stannous fluoride)* Geodon Gleevec Glucagon Glucophage (metformin)* Glucophage XR (metformin ER)* Glucotrol XL (glipizide XL)* Glucovance (glyburide/ metformin)* Glynase PresTab (glyburide micronized)* Glyset Golytely Solution (PEG– electrolyte for solution)* Granulex (trypsin/balsam peru/ castor oil)* Gynodiol (estradiol)* H Halcion (triazolam)* Halflytely haloperidol Hectorol Histussin HC (phenyleph/ chlorphen/hydrocodone)* Humalog Humibid DM (dextromethorphan/ guaifenesin)* Humibid LA (guaifenesin)* Humulin R, N, 50/50, 70/30 Hycodan Syrup (hydrocodone w/homatropine)* Hydrea (hydroxyurea)* hydrochlorothiazide Hytone (hydrocortisone 2.5% cream, ointment, lotion)* Hytrin (terazosin)* Hyzaar I, J Ilotycin (erythromycin)* Imdur (isosorbide mononitrate)* Imitrex (sumatriptan)* Imodium (loperamide)* Imuran (azathioprine)* Inderal (propranolol)* Inderal LA (propranolol la)* Inderide (propranolol/HCTZ)* Indocin, SR (indomethacin, SR)* Inflamase Mild, Forte (prednisolone)* Intal Inhaler Intal Solution (cromolyn)* Invirase ISMO (isosorbide mononitrate)* isoniazid Isoptin, SR (verapamil, SR)* Isopto Atropine (atropine sulfate)* Isopto Carpine (pilocarpine HCl)* Isopto Homatropine (homatropine)* isosorbide dinitrate Janumet Januvia K K-Lor (potassium chloride 20mEq)* K-Lyte CL (potassium bicar/ chloride 25mEq) K-Phos K-Phos Neutral (phospha 250)* K-Tab (potassium chloride sr)* Kaletra Kayexalate (sodium polystyrene sulfonate)* Keflex (cephalexin)* Kenalog in Orabase (triamcinolone acetonide)* Keppra (levetiracetam) Kerlone (betaxolol)* Klonopin (clonazepam)* Klor-con Kuzyme Kytril (granisetron)* L Lamictal chewables 2mg Lamictal chewables 5 & 25mg (lamotrigine)* Lamictal tabs (lamotrigine) Lamisil tablet (terbinafine)* Lanoxin Lanoxicaps Lantus Lariam (mefloquine)* Lasix (furosemide)* leucovorin Leukeran Leukine Levaquin Levbid (hyoscyamine)* Levemir Levlen (levonorgestrel & ethinyl estradiol)* Levo-Dromoran (levorphanol tartrate)* levora Levothroid Levoxyl Levsin (hyoscyamine)* Levsinex (hyoscyamine)* Lexapro Lexiva Lialda Librium (chlordiazepoxide)* Lidex, E (fluocinonide)* Lidoderm Limbitrol DS (amitriptyline/ chlordiazepoxide)* Lioresal (baclofen)* Lipitor Lithobid (lithium)* Lo/Ovral (low-ogestrel)* Lodine (etodolac)* Lodine XL (etodolac ER)* Loestrin FE (microgestin 1-20, 1.5/30)* Lomotil (diphenoxylate/ atropine sulfate) Loniten (minoxidil)* Lopid (gemfibrozil)* Lopressor (metoprolol)* Lopressor HCT (metoprolol/ HCTZ)* Loprox gel (ciclopirox)* Loprox Shampoo Lorcet (hydrocodone/apap)* Lortab (hydrocodone/apap)* Lotemax Lotensin (benazepril)* Lotensin HCT (benazepril HCTZ)* Lotrel 2.5/10, 5/10, 5/20 & 10/20 (amlodipine/ benazepril)* Lorel 5/40 & 10/40mg Lotrisone (clotrimazole/ betamethasone)* Lovaza Loxitane (loxapine)* Lozol (indapamide)* Lufyllin (dyphylline)* Lupron (leuprolide)* Lumigan Luride (sodium flouride)* M Macrobid (nitrofurantoin mono)* Macrodantin (nitrofurantoin)* Marinol (dronabinol)* Materna (multi-vitamins w/folic acid)* Matulane Mavik (trandolapril)* Maxalt, MLT Maxidex Maxitrol (neomycin/polymyxin/ dexamethasone)* Maxzide (triamterene/HCTZ)* Mebaral (mephobarbital)* Meclomen (meclofenamate)* Medrol 4mg, 8mg (methylprednisolone)* Medrol 2 mg, 16mg, 32mg Megace (megestrol)* Mellaril (thioridazine)* Menest meperidine w/promethazine Mephyton Mepron Mestinon timespan Metaglip (glipizide/metformin)* Methergine Tabs methyclothiazide MetroCream (metronidazole)* MetroGel MetroGel Vaginal (metronidazole vag)* 27 Metrolotion (metronidazole lot)* Mevacor (lovastatin)* Mexitil (mexiletine)* Micro-K (potassium chloride)* Micronase (glyburide)* Microzide (hydrochlorothiazide caps)* Midamor (amiloride)* Midrin (isometh/dichlphen/ APAP)* Minipress (prazosin)* Minocin Capsule (minocycline)* Mintezol Miralax (glycolax)* Mirapex Mircette (kariva)* Mobic (meloxicam)* Modicon (ethinyl estradiol/ norethindrone)* Monistat-Derm (miconazole nitrate)* Monodox (doxycycline monohydrate)* Monoket (isosorbide mononitrate)* Monopril (fosinopril)* Motrin (ibuprofen)* MS Contin (morphine SR)* MSIR (morphine sulfate)* Mucomyst (acetylcysteine)* Myambutol (ethambutol)* Mycobutin Mycolog II (nystatin/ triamcinolone)* Mycostatin (nystatin)* Mydriacyl (tropicamide)* Myleran Mysoline (primidone)* N Naldecon (decongestabs)* Nalfon 600mg (fenoprofen)* Namenda Naprosyn (naproxen)* Nardil Nasarel (flunisolide)* Nasonex Natafort (prenatal vitamin)* Natalins (prenatal multivitamins and minerals/iron/fa)* Navane (thiothixene)* Nebupent necon NeoDecadron (neomycin/ dexamethasone)* neomycin Neoral Neosporin soln (neomycin/ polymyxin/gramicidin)* Neosporin oint (neomycin/ polymyxin/bacitracin)* NeoSynephrine (phenylephrine)* Neptazane (methazolamide)* Neurontin (gabapentin)* Neurontin Soln Nexium Niaspan Niferex-150 Forte (iron/B12/ folic acid)* Nilandron Nitro-Bid (nitroglycerin SR)* Nitro-Dur Nitrol (nitroglycerin ointment)* Nitrolingual spray Nitrostat (nitroglycerin)* Nizoral (ketoconazole)* Noctec (chloral hydrate)* Nolvadex (tamoxifen)* Nor-QD (norethindrone)* Nordette (levora)* Norflex (orphenadrine)* Norgesic (orphenadrine cpd)* Norgesic Forte (orphenadrine cpd Forte)* Norinyl (necon)* Normodyne (labetalol)* Norpace (disopyramide)* Norpace CR 100mg Norpace CR 150mg (disopyramide CR 150mg)* Norpramin (desipramine)* nortriptyline Norvasc (amlodipine)* Norvir Novafed A (pseudo-ephedrine hcl/chlor-mal)* NuLev (neosol)* Nuvigil Nystatin O Ocufen (flurbiprofen sodium)* Ocuflox (ofloxacin)* Ocupress (carteolol hcl)* Ogen (estropipate)* Omnicef (cefdinir)* Omnipen (ampicillin)* One Touch Product Line Opticrom (cromolyn)* Optivar^ (azelastine)* Ortho-Cept (apri, reclipsen)* Ortho-Est (estropipate)* Ortho Evra Ortho-Novum (necon)* Ortho Tri-Cyclen (tri-nessa)* Ortho Tri-Cyclen Lo Orudis (ketoprofen)* Oruvail (ketoprofen SA)* Ovral (ogestrel)* OxyContin (oxycodone ER) Oxytrol P Pamelor (nortriptyline)* Pancrease Panoxyl, AQ (benzoyl peroxide)* Parafon Forte (chlorzoxazone)* Paregoric Parlodel Tab (bromocriptine)* Parnate (tranylcypromine)* Pataday Patanol Paxil (paroxetine)* Paxil CR (paroxetine SR)* Pediapred (prednisolone sodium prosphate)* Pediazole (erythromycin/ sulfisoxazole)* Pentam (pentamidine isethionate)* Pentasa Pepcid (famotidine)* Percocet (oxycodone/APAP)* Percodan (oxycodone/aspirin)* Perforomist Peridex (chlorhexidine gluconate)* Periostat (doxycycline)* Persantine (dipyridamole)* Phenergan DM (promethazine/ dextromethorphan)* Phenergan VC syrup (promethazine/ phenylephrine)* Phenergan/Codeine (promethazine/codeine)* Phenergan (promethazine)* Phenergan VC/Codeine (phenylephrine/promethazine/ codeine)* phenobarbital Phoslo (calcium acetate)* Pilocar (pilocarpine HCl)* pindolol Plan B 0.75mg (levonorgestrel)* Plan B 1.5mg Plaquenil (hydroxychloroquine)* Plavix Plexion SCT Plexion TS (sulfacet sod w/ sulfur10/5%)* Poly-Vi-Flor (multi-vitamins w/ fluoride)* Polycitra (potassium citratecitric acid)* Polycitra-K (Pot. & Sod. Citrates w/citric acid)* Polysporin (bacitracin zinc/ polymyxin B)* Polytrim (polymyxin B/ trimethoprim)* Potaba Tab (aminobenzoate tab)* potassium chloride Pramosone 1% cream only, lotion, oint Prandin Pravachol (pravastatin)* Precose (acarbose)* Pred Forte 1% (prednisolone)* prednisone Pred Mild 0.12% Prelone (prednisolone)* Premarin oral, vaginal cream Premphase Prempro Prenate Advance (prenatal w/docusate, iron, folic acid)* Prenate Elite Prenate Ultra (multi-vitamins w/ folic acid)* Prevacid (lansoprazole)* Prevident (sodium fluoride)* Prevpac Priftin Prilosec^ (omeprazole)* Primaquine Prinivil (lisinopril)* Prinzide (lisinopril/hctz)* Pristiq ProAmatine (midodrine)* ProAir HFA Pro-Banthine (propantheline)* probenecid Procanbid Procardia (nifedipine)* Procardia XL (nifedipine ER)* Proctocort (hydrocortisone)* Proctocream-HC (hemorhoidal cream)* Profasi 10,000 (chorionic gonadotropin)* Prograf (tacrolimus) Prolixin (fluphenazine)* Proloprim (trimethoprim)* Prometrium Pronestyl, SR (procainamide, SR)* Propine (dipivefrin HCl)* propylthiouracil Proscar (finasteride)* Protopic Proventil HFA Proventil, Tab, Syrup (albuterol)* Provera (medroxyprogesterone)* Prozac (fluoxetine)* Psorcon (diflorasone diacetate)* Pulmicort Respules Pulmicort Turbuhaler Purinethol (mercaptopurine)* pyrazinamide Pyridium (phenazopyridine)* Q Questran, Lite (cholestyramine, light)* Quinaglute (quinidine gluconate)* Quinidex (quinidine sulfate)* R Ranexa Razadyne, ER (galantamine, sr)* Rebetol (ribavirin)* Reglan (metoclopramide)* Relafen (nabumetone)* Remeron, SolTab (mirtazapine)* Renagel Renvela tab Requip* (ropinirole) Rescriptor Restasis Restoril (temazepam)* Retin-A Cream (tretinoin)* Retin-A Gel (tretinoin)* Retin-A Micro Retrovir Revia (naltrexone hcl)* Reyataz Rheumatrex Tablets (methotrexate tablets)* Ridaura Rifadin (rifampin)* Rifamate Rifater Rilutek Risperdal (risperidone)* Risperdal Consta Risperdal ODT, M-tab (risperidone)* Ritalin, SR (methylphenidate, SR)* RMS Supp (morphine)* Robaxin (methocarbamol)* Rocaltrol (calcitriol 0.25, 0.5 mg caps)* Rondec DM syrup (pseudoephed/bromphen-DM 45-4-15)* Rondec, TR (pseudoephedrine/ carbinoxamine)* Roxicodone (oxycodone)* Rynatan (chlorphen/pyrilamine/ phenylephrine)* Rynatuss tablets, pediatric susp (phenyleph- ephed-cpd w/carbetapentane)* Rythmol (propafenone)* S Salagen (pilocarpine)* Sandimmune* Sandostatin (octreotide acetate)* Seasonale (jolessa, quasense)* Sectral (acebutolol)* Selsun (selenium sulfide)* Septra, DS (sulfamethoxazole/ trimethoprim, DS)* Serax (oxazepam)* Serevent Diskus Serophene (clomiphene)* Seroquel, XR Silvadene (silver sulfadiazine)* Sinemet (carbidopa/levodopa)* Sinemet CR (carbidopa/ levodopa CR)* Sinequan (doxepin)* Singulair Skelaxin Slo-Bid (theophylline)* Slo-Phyllin 80 Syrup (theophylline anhydrosl)* Sodium Sulamyd (sulfacetamide solution)* Solaquin Forte (hydroquinone)* Soma (carisoprodol)* Somavert Somophyllin (aminophylline)* Sonata (zaleplon)* Sorbitrate (isosorbide dinitrate)* Spectazole (econazole)* Spiriva Sporanox (itraconazole)* Stadol N.S. (butorphanol tartrate 10 mg/ml N.S.)* Starlix (nateglinide) Stelazine (trifluoperazine)* Strattera Subutex (buprenorphine)* Sular 20, 30 & 40mg (nisoldipine)* Sular 8.5, 17, 25.5 & 34mg Sulfacet-R (sodium sulfacetamide/sulfur)* Sultrin (triple sulfa)* Sustiva Symbicort Symbyax Symlin Symmetrel (amantadine)* Synalar (fluocinolone acetonide)* Synthroid (levothyroxine) T Tagamet (cimetidine)* Talacen (pentazocine/apap)* Talwin NX (pentazocine nx)* Tambocor (flecainide)* Tavist syrup, 2.68mg tabs (clemastine fumarate)* Tazorac Tegretol (carbamazepine) Tegretol XR (carbamazepine ER) Tekturna, HCT Temodar Temovate (clobetasol)* Tenex (guanfacine)* Tenoretic (atenolol/ chlorthalidone)* Tenormin (atenolol)* Terazol (terconazole)* Teslac Tessalon Perles (benzonatate)* Testim Theo-24 Theochron (theophylline)* Thorazine Tab (chlorpromazine tab)* Ticlid (ticlopidine)* Tigan (trimethobenzamide)* Tilade Timoptic (timololophthalmic)* Timoptic XE (timolol)* Tobi Tobradex oint. Tobradex susp. (tobramycin/ dexamethasone)* Tobrex Soln (tobramycin)* Tofranil (imipramine)* Tolectin (tolmetin)* Topamax Topicort (desoximetasone)* Toprol XL (metoprolol)* Toradol (ketorolac tromethamine)* Trandate (labetalol)* Transderm-Scop Tranxene (clorazepate)* Trental (pentoxifylline)* Treximet Tricor (fenofibrate)* TriLeven (levo norgestrel)* Tri-Vi-Flor (triple vitamins w/fluoride)* Tridesilon (desonide)* Trilafon (perphenazine)* Trileptal (oxcarbazepine)* Trilipix Trimox (amoxicillin)* Trimpex (trimethoprim)* Trinsicon (iron/intrinsic factor/ B12)* Triphasil (trivora)* Trizivir Trusopt (dorzolamide)* Tussi-12 (phenyleph/chlorphen/ carbeta)* Tussi-Organidin NR (guaifenesin/codeine)* Tussi-Organidin NR DM (guaifenesin/ dextromethorphan)* TussiCaps 28 Tussionex Pennkinetic ER Twinject Tylenol w/Cod (codeine/APAP)* Tylox (oxycodone w/acetaminophen)* Tympagesic (pramoxine/hc/ chloroxylenol)* U Ultracet (tramadol/APAP)* Ultram, ER (tramadol)* Ultrase (pancrelipase) Ultravate (halobetasol)* Uniphyl (theophylline SR) Uniretic (moexipril/hctz)* Unithroid (levothyroxine) Univasc (moexipril)* Urecholine (bethanechol)* Urised (meth/salicylate/ atropine/hyos benzoic)* Urocit-K (potassium citrate)* Urogesic Blue (methenamine/ hyosc-meth blue/sod biphosphenyl sal)* Uroxatral V V-Cillin K (penicillin V.K.)* Vagifem Valcyte Valisone (betamethasone valerate)* Valium (diazepam)* Valtrex (valacyclovir) Vantin (cefpodoxime)* Vaseretic (enalapril/ hydrochlorothiazide)* Vasocidin (sulfacetamide sodium-prednisolone ophth sol.)* Vasocon (naphazoline)* Vasotec (enalapril)* Venlafaxine ER Vepesid (etoposide)* Veramyst Verelan (verapamil SR)* Vermox (mebendazole)* VESIcare Vibramycin (doxycycline)* Vicodin (hydrocodone/APAP)* Vicodin E.S. (hydrocodone/ apap)* Videx Videx EC (didanosine)* Vigamox Viokase Viracept Viramune Viread Viroptic (trifluridine)* Vistaril (hydroxyzine pamoate)* Vivelle Vivelle Dot Voltaren Gel Voltaren Ophth (diclofenac sodium)* Voltaren, XR (diclofenac, ER)* Vosol (acetic acid)* Vosol HC (acetic acid/ hydrocortisone)* Vyvanse W, X Welchol Wellbutrin, SR (bupropion)* Wellbutrin XL (budeprion XL)* Westcort (hydrocortisone)* Xalatan Xanax (alprazolam)* Xopenex Neb Soln (levalbuterol) Xylocaine (lidocaine)* Xylocaine viscous (lidocaine viscous)* Y, Z Yasmin (ocella)* Yaz Yodoxin Yocon (yohimbine)* Zanaflex (tizanidine)* Zantac (ranitidine)* Zarontin (ethosuximide)* Zaroxolyn (metolazone)* Zebeta (bisoprolol)* Zenate (multi-vitamins w/folic acid)* Zephrex LA (pseudoephedrine/guaifenesin)* Zerit (stavudine)* Zestril (lisinopril)* Zestoretic (lisinopril/hctz)* Zetacet (sulfacetsod w/sulfur 10/5%)* Ziac (bisoprolol/HCTZ)* Ziagen Zithromax (azithromycin)* Zocor (simvastatin)* Zofran (ondansetron)* Zoloft (sertraline)* Zomig, ZMT Zonegran (zonisamide)* zovia Zovirax Cap (acyclovir)* Zovirax Oint Zylet Zyloprim (allopurinol)* Zyprexa Your health plan is committed to helping you to manage your prescription benefits. Prior Authorization, Quantity Limits, Step Therapy and Dose Optimization are some of the edits recommended by the P&T Committee and approved by your health plan. These edits help ensure you have access to safe, appropriate and effective prescription medications. PRIOR AUTHORIZATION: medications which require pharmacy benefit manager or plan approval before you may receive benefits. Actiq (fentanyl citrate)* Androderm AndroGel Botox* Enbrel* Fentora* Forteo* Genotropin* Gleevec Humatrope* Humira* Lamisil tablet (terbinafine)* Lyrica* Norditropin* Nutropin, AQ* Nuvigil Pegasys* Peg-Intron* Penlac* Provigil* Remicade* Saizen* Serostim* Sporanox (itraconazole)* Testim Tev-Tropin* Topamax Xeloda Xolair* Xyzal*^ Zorbtive* Zyvox* QUANTITY LIMIT: affects the frequency or dosage of certain medications for which you receive benefits. Aciphex*^ Actiq (fentanyl citrate)* Advicor Allegra^ (fexofenadine)* Allegra D^ (fexofenadine/ PSE 12hr)* Ambien (zolpidem)* Ambien CR* Amerge* AndroGel Anzemet* Astelin Astepro Avinza Axert* Byetta Clarinex, D*^ Crestor Cymbalta Diabetic Test Strips (Accu-Chek and One Touch brand products are formulary) Elestat*^ Emend* Enbrel*Fentora* Flonase (fluticasone)* Forteo* Frova* Genotropin* Humatrope* Humira* Imitrex (sumatriptan)* Kapidex* Kytril (granisetron)* Lunesta* Maxalt, MLT Migranal* Nasarel (flunisolide)* Nasonex Nexium* Norditropin* Nutropin, AQ* Nuvigil Optivar^ (azelastine)* Pataday Patanol Prevacid (lansoprazole)* Prilosec^ (omeprazole)* Pristiq Protonix^ (pantoprazole#^)* Relpax* Rozerem* Saizen* Serostim* Simcor* Sonata (zaleplon)* Stadol N.S. (butorphanol)* Symbicort Testim Tev-Tropin* Treximet Veramyst Xyzal*^ Zofran (ondansetron)* Zomig, ZMT Zorbtive* STEP THERAPY: requires that you first use a specific medication before alternatives therapies may be tried or prescribed. Elidel Protonix^ Adderall (amphetamine/ Beconase AQ* Xyzal*^ (pantoprazole#^)* dextroamphetamine^#) Kapidex* Zetia* Betaseron* Protopic – generic only Nasacort AQ* Byetta Rhinocort Aqua* Nasarel (flunisolide)* Aciphex*^ Celebrex* Rozerem* Omnaris* Diabetic Test Strips (AccuAmbien CR* Sonata (zaleplon)* Chek and One Touch brand Prevacid* products are formulary) Prilosec*^ Arthrotec* Vytorin* DOSE OPTIMIZATION: normally involves the conversion from twice-daily dosing to a once-daily dosing schedule. A once-daily dosing schedule may increase compliance and decrease expenses for you and your health plan. Medications in the following categories are included in the dose optimization edits. Antidepressants Cholesterol reducing medications Certain blood pressure medications Not all medications and not all plans are subject to prior authorization and quantity limits. For more information regarding prior authorization or quantity limits, contact Member Services at the telephone number listed on your identification card. KEY Generic Medication – (lowest copay) – listed in all lowercase letters Brand-name Medications – (middle copay) – listed with a leading capital letter * – Brand versions of these drugs are non-formulary (highest copay) ^ – This product has clinically equivalent alternatives included on the formulary and, as a consequence, such product may not be covered under your pharmacy benefit. Please consult your on-line pharmacy account through your health plan website, empireblue.com, for details on coverage. 29 For more information, please visit empireblue.com. ● If you have additional questions about your prescription benefits, please call the Member Services number on your ID card. ● Individuals who have a speech or hearing impairment (TDD/TTY users) should call 800-221-6915, Monday – Friday, 8:30 a.m. – 5:00 p.m. ET. ● For the most current version of this prescription drug list, please visit empireblue.com. ● Bring a copy of this drug list/formulary to your next doctor’s visit to assist in selecting the lowest cost medications. Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. ® Registered marks Blue Cross and Blue Shield Association. MNYFM6596YLG RxFormulary EBCBS 01/10 30 Mail Order and Other Prescription Benefits With Empire prescription benefits, you have access to over 62,000 chain and independent pharmacies across the country. No matter if you’re at home or traveling across the U.S., there should be an Empire participating pharmacy near you. Simply go to empireblue.com to find one. Then just show your member ID card to the pharmacist. You also have access to a convenient mail service pharmacy, NextRx. NextRx can save you money. If you routinely take a medication, your pharmacy benefit lets you fill a prescription through the NextRx mail service pharmacy for up to a 90-day supply at a time. This can save you money, because with most plans, you only pay a two-month co-pay for a three-month prescription. Over a year’s time, that can add up to four months of refills at no additional cost to you! Also, you don’t have to go anywhere to get your prescription. It’s delivered right to your door. Did we mention the shipping is free? 5 Easy Steps to Get Started 1. For medications you take year-round, ask your doctor to write your prescription for the maximum supply allowed based on your medical needs (typically a 90-day supply). 2. Complete the order form in this booklet. 3. Mail both prescription and form with your payment to NextRx (the address is on the form). 4. Watch your mailbox for your order to arrive. 5. You can also check your prescription status online at empireblue.com Or, if you prefer, you can simply call our toll-free number and a customer care associate will gladly call your prescribing physician to get the mail service prescription for you. And there’s nothing further you need to do. Thought that was easy? Wait until you need a refill. It takes just a few clicks of the keyboard and mouse and your order is placed. 3 Easy Ways to Get Refills 1. Online: empireblue.com 2. By phone: Monday through Friday, 8:30 a.m. to 8 p.m., Eastern time. 3. By mail: using the mail order form included with your prescription For your convenience, you’ll also get a refill reminder call. You can easily place your refill order at that time. Benefit plans may vary by employer. See your evidence of coverage or medical policy for what you’ll pay through mail service. If you need a copy, talk to your benefits manager. MNYSH6540Y RxBenefits 31 Mail Order and Other Prescription Benefits (continued) Other great features of Empire prescription benefits: } You typically pay the least with generics. Generic medications are required by the Food and Drug Administration (FDA) to be as effective as their brand-name counterparts. So they contain the same active ingredients and must meet certain qualifications. But generics are different from brand names in one important way — they cost up to 70 percent less. Which is why you pay the lowest copay when you use generics. Talk to your physician or pharmacist about generic medications and if they are appropriate for you. } You can protect your health and your wallet by using the formulary/drug list. A formulary or drug list is a list of prescriptions recommended for their safety, quality and cost effectiveness. Your costs are lower when you and your physician choose medications from the formulary or drug list. Medications not on the list are still covered, but will cost you more at the pharmacy. Your formulary/drug list is enclosed in this booklet. The list can change due to drugs going on and off the market and other factors. You can get the most up-to-date list at empireblue.com. } You’re further protected by our warning alerts. Your prescription benefit may include what we call “clinical edits.” These are rules put in place to help assure safe, appropriate use of medications and help reduce the risk of possible medication dangers. How it works is that when your pharmacist enters your prescription data, our computer system runs a check of the medication such as correct dosage amount or to see if there is a lower cost alternative. If your prescription generates an alert, your pharmacist is immediately notified. A prime example of this is the “pregnancy category X edit” that monitors instances where a prescribed medication may be inappropriate for customers who are pregnant. Pregnancy category X drugs reject if prenatal vitamins are in a customer’s recent history. The rules put in place for your plan may include prior authorization, step therapy, quantity limits, duplicate therapy, dose optimization and refill-too-soon. However, not all employer plans and medications are subject to the rules for prior authorization, step therapy or quantity limits. Talk with your benefits manager for the specifics of your plan. This is a brief overview of your plan’s features. Your evidence of coverage or medical policy contains the details. See your benefits manager if you need a copy. Thank you for considering Empire. MNYSH6540Y RxBenefits 32 Envíe por correo el formulario de pedidos completo, la(s) receta(s) original(es) y el pago a: NextRx, PO Box 746000, Cincinnati, OH 45274-6000. Si tiene más de una receta, incluya cada una de ellas junto con el formulario de pedido. Usted podrá incluir los formularios que estime conveniente. Sección 1: Información del miembro Ingrese la información del afiliado o del titular de la póliza, según se indique en la tarjeta de beneficios o en el plan de salud. No escriba al dorso de este formulario. Nombre del plan de salud Número de identificación Apellido del afiliado o del titular de la póliza Nombre Inicial Fecha de nacimiento (mm/dd/aaaa) / / Sección 2: Información de envío Los pedidos se envían en un plazo de siete días a partir de la recepción del pedido válido. Los medicamentos refrigerados y controlados no se pueden enviar a una casilla de correo. Las sustancias controladas por el programa II requieren de una firma para la entrega correspondiente. Nueva dirección Sí Calle Departamento/suite No Ciudad Estado Código postal Número de teléfono diurno (incluido el código de área) Dirección de correo electrónico Número de teléfono nocturno (incluido el código de área) Sección 3: Información de pagos El pago deberá abonarse antes de efectuar el envío de un pedido. No envíe efectivo. Haga los cheques y los giros postales pagaderos a NextRx. En el caso de cheques devueltos, habrá un cargo de $25. Las tarjetas de crédito reciben el cargo completo y se usan para futuro pedidos, a menos que se especifique un nuevo método de pago. Los envíos urgentes no agilizan el tiempo de procesamiento de las recetas. Método de pago: Número de cuenta Cheque Visa MasterCard American Express Fecha de vencimiento Firma/fecha Monto adjunto: Discover Envío en 24 horas (agregue $20) Código del cupón: Surtir la(s) receta(s) que esté(n) registrada(s) en los archivos más adelante. Sección 4: Información relacionada con la receta médica Se entregarán medicamentos genéricos, que tengan aprobación federal, en lugar de sus equivalentes de marca, a menos que el paciente, el médico o el plan de salud indique lo contrario. Nombre Apellido del paciente Inicial Fecha de nacimiento (mm/dd/aaaa ) / Alergias a medicamentos (marque todo lo que corresponda): Penicilina Aspirina Codeína Sexo H / M Sulfamida Otros (enumere todos, incluidos los medicamentos sin prescripción médica) Antecedentes médicos (marque todo lo que corresponda): Tiroides Cardiopatía Asma Medicamentos recetados nuevos: nombre del medicamento Nro. de pedidos de reposiciones: Diabetes Glaucoma Hipertensión Artritis Otros (enumere todos) Apellido del médico Tomados anteriormente Sí No Sí No Sí No Marque la casilla para surtir la(s) receta(s) que están en los archivos más adelante. Nombre del medicamento Si desea obtener servicios de traducción, comuníquese al 877-373-6770. NextRx, PO Box 746000, Cincinnati, OH 345274-6000 3 PBM-90a | 102008 Mail your completed order form, original prescription(s) and payment to: NextRx, PO Box 746000, Cincinnati, OH 45274-6000. If you have multiple prescriptions, include all prescriptions with the order form. You may duplicate the order form as needed. SECTION 1: MEMBER INFORMATION Namewg^wYgmjw@ealthwHdYnww w w w w w Identi^icatignwFmmbej w wwww Hgdicywgjwcajdhgd\ejwdYslwnamew wFijslwnamewwwwwwww wwwwwwwwwwInitialw Datewg^wbijthw(MM/ DD/ YYYY) w w ww wwww www / wwwwwwwww/ www SECTION 2: SHIPPING INFORMATION Orders ship within seven days of receipt of valid order. Controlled and refrigerated medications cannot ship to a PO box. Schedule II controlled substances require signature on delivery. NeowYddjessw wwwHejmanenlwYddjesswwwwStjeelwYddjessw Qwww Cityw Nwwwww Qwww ww w w w w ww www wwww wwDaytimewhhgneww incdmdin_wajeYwcg\e)w Nwwwwwwww wwwwwwwwwwwwwww E-maidwY\djesswwwwwwwwwwwwwwwwwww w w w w wStatewwwwwwwwRIHwcg\ew w w w www w w ww www w wwwwwwwwwwwwwwwwwApajtment/smit]w w www wwEvenin_whhgneww incdm\in_wYjeYwcg\e) www SECTION 3: PAYMENT INFORMATION Payment is required before an order will ship. Do not send cash. Make checks and money orders payable to NextRx. There is a $25 fee for returned checks. Credit cards Haymenlwmethg\2w www Checcwwww VisYwwww Accgmnlwnmmbejw Mastej;ajdwww Amejicanw=xpjesswwww Discgnejwwwwwwwwwwwwwwww OvejnighlwKhippin_w Y\dw*() w=xpijatignw\atewwwwwwwKignYlmje/date wwww wwww Amgmnlwencdgse\2w wwww w ww ;gmhgnw;g\e2w w w SECTION 4: PRESCRIPTION INFORMATION Federally approved, generic-equivalent medications will be dispensed for brand name medications unless otherwise directed by the patient, physician, or health plan. If you require brand medications, please use the comments section below and list the names of the medications. Brand may be subject to higher cost. Hatienlwdaslwnameww wwwwwwwwwInitialwwwwwwHatienlw\Ytewg^wZijthw(MM/ DD/ YYYY!wwwwHatienlw_endej Mwwww F / wwwwwwwwww/ wwww wwww wwwww wwwFijslwnamew wwww Djm_wYddejgiesw checcwaddwlhYlwapply!2www Aspijinwww Henicillinwww ;g\eineww Kmd^a Othejw dislwYdd$wincdm\in_wgnej-the-cgmntejwmedicatigns)w Medicalwhistgjyw(checcwaddwlhYlwYpply!2ww Thyjgi\wwww @eajlwcgnditignwww Neowhjescjiptign2wmedicatignwnamew Diabeteswww Asthmawwww w Re^iddwgjdejs2wJxwje^iddwwwwwwwwwwwwEedicatignwnamew w GlamcgmYww @ighwbdgg\whjessmjeww Ajthjitisww Othejw dislwYdd!w w w w wwwwwwwwwww<gctgjwdYslwnamew w w wTakenwZ]^gjewwwwww HLACEwONwHROFILE (will order when needed) www wwwwww Qwwww Nwwwwwwwwwww www wwwwww Qwwww Nwwwwwwwwwww wwwwwwwwwwww www wwwwww Qwwww Nwwwwwwwwwww wwwwwwwwwwww wwwwwwwwwwRe^iddwgjdejs2wJxwje^iddwwwwwwwwwwwwEedicatignwnamew wwwwwwwwwwww w w wwwwww www wwwwww www ww www wwwwww www wwwwwwwwww ;gmmentsw w wwwwww Language translation services available at 877-373-6770. NextRx, PO Box 746000, Cincinnati, OH 45274-6000 PBM-90a | 072009 Express Scripts, Inc. (ESI) is a separate company that provides pharmacy services and pharmacy benefit management services on behalf of health plan members. WellPoint NextRx, NextRx and PrecisionRx are registered trademarks of WellPoint, Inc. and are used under license agreement by ESI. 35 Empire Blue View Vision SM Vision care is not just for eyeglass wearers. Routine eye visits are important for everyone to help preserve vision health. Eye exams can also help detect other health problems. Blue View Vision helps you get the vision care you need without feeling like your busting your budget. Advantages of Empire Blue View Vision: } You have access to eye doctors close to you. Blue View Vision has 44,000 eye doctors and locations in its network. If you don’t already have a favorite, you can quickly find one. Plus, many retail locations, like LensCrafters®, Target® Optical, Sears Optical, Pearle Vision®, and New York-based Empire and Davis Vision stores are covered by the plan. } Blue View Vision helps pay for routine eye exams. See your evidence of coverage or vision policy for details. } Not many plans are this simple. Just schedule an appointment with a network provider and present your member ID card when you arrive. The doctor’s office staff will take care of the rest. And in most instances, you just need to pay a low copayment. } You save even more with additional discounts. Want spare glasses, contact lenses or prescription sunglasses? Save 15 to 40 percent. Your additional discounts are unlimited, even after your vision care benefits have exhausted. If your frames are covered and you want a frame that costs more than your plan allows, you save 20 percent off the balance. } You’ve always got someone to help. If you’re seeing your eye doctor at night or on weekends, that’s when we should be available to help you. So we’re open Monday through Saturday, 8 a.m. to 11 p.m. Eastern time and Sunday 11 a.m. to 8 p.m. Eastern time. Or you can reach the interactive voice response system most any time of the day. How to find a Blue View Vision provider: 1. Go to empireblue.com 2. Select “Blue View Vision” 3. Enter your search criteria 4. Click “View Results” What happens if you use an eye professional not in the network? You’re still covered, although you’ll pay less by staying in network. You’ll be asked to pay the full cost for services at the time of your appointment. When you mail in your receipt and other paperwork to Empire, you’ll get paid back for what the plan covers. To save the most money and have less hassle, try to use an eye doctor or retail location in the network. This is a brief overview of your plan’s features. Your evidence of coverage or vision policy contains the details. See your benefits manager if you need a copy. Thank you for considering Empire. MNYSH6548Y BVV 37 ¡BIENVENIDO A BLUE VIEW VISION! Buenas noticias: su plan de la visión es flexible y fácil de usar. Este resumen de beneficios describe los elementos básicos de su plan e incluye respuestas breves sobre qué está cubierto, qué descuentos tiene, ¡y mucho más! Blue View VisionSM Descuentos en atención básica de los ojos y en artículos para los ojos Su red de Blue View Vision Blue View Vision le ofrece una de las redes de atención de la visión más grande de la industria, en la que participan muchos oftalmólogos, optometristas y ópticos. Para su comodidad, la red de Blue View Vision también incluye tiendas minoristas, muchas de las cuales atienden por la noche y los fines de semana, como LensCrafters®, Target Optical®, JCPenney® Optical, Sears OpticalSM, Pearle Vision®, y los centros Empire Vision y Davis Vision en Nueva York. Y lo mejor: cuando elija atenderse con un proveedor participante de Blue View Vision, recibirá todos los beneficios dentro de la red y descuentos para cuidar su bolsillo. Servicios fuera de la red ¿Le dijimos que somos flexibles? Le ofrecemos la opción de recibir atención fuera de la red de Blue View Vision. Si elije un proveedor fuera de la red, recibirá una asignación para pagar un examen ocular, y usted pagará el resto. No se aplicarán los beneficios y descuentos de la red. Cuando usted reciba atención de los ojos de un proveedor no participante, pagará el costo completo en el momento del servicio y luego deberá presentar una reclamación de reembolso a Blue View Vision, Attn: OON Claims, PO BOX 8504, Mason, OH 45040-7111. Si tiene preguntas sobre sus beneficios de visión, llame al Servicio de Atención al Cliente de Blue View Vision: 866723-0515. RESUMEN DE SU PLAN BLUE VIEW VISION: SERVICIOS DE ATENCIÓN DE LA VISIÓN Examen ocular de rutina (una vez cada 12 meses) DENTRO DE LA RED FUERA DE LA RED Copago de $15 Asignación de $40 DESCUENTOS Si desea conocer importantes descuentos en artículos para los ojos, consulte a su profesional para la atención de los ojos o al centro de la visión participantes de Blue View Vision.* * Blue View Vision ofrece descuentos a través de nuestro programa Additional Savings Program. Solicite más información a su representante de ventas o a su proveedor dentro de la red. CÓMO USAR SU PLAN BLUE VIEW VISION La red de Blue View Vision es sólo para la atención de los ojos de rutina. Si necesita tratamiento médico para los ojos, visite a un médico para la atención de los ojos que participe en su red médica. EXCLUSIONES Y LIMITACIONES Este es un beneficio para la atención primaria de los ojos. Sólo cubre exámenes oculares. Los servicios no cubiertos que se describen a continuación pueden adquirirse, a precios preferidos, de un proveedor de Blue View Vision. Además, los beneficios de examen se pagan sólo por los gastos realizados mientras la cobertura del grupo y de la persona asegurada esté en vigencia. Ofertas combinadas. Servicios o suministros combinados con otra oferta, cupón o promoción de una tienda. Servicios experimentales o de investigación. Los servicios que son experimentales o de investigación, o que se relacionen con éstos, ya sea que se realicen antes o después de dichos servicios o suministros experimentales o de investigación, o en relación con éstos, según lo determinemos nosotros, o que se reciban de un departamento médico o de visión mantenido por un empleador, por una asociación de beneficios mutuales, un sindicato, un fiduciario u otra persona o grupo similar, o en nombre de éstos. Delitos o guerra. Las afecciones que sean resultado de lo siguiente: (1) la participación en un delito grave, un motín o rebelión; o (2) enfermedades o lesiones sufridas como consecuencia de una guerra, declarada o no, o de cualquier acto bélico. Sin seguro. Servicios recibidos antes de la fecha de entrada en vigencia de la persona asegurada o después de que finaliza la cobertura. Sumas excedentes. No pagaremos ninguna suma superior a lo que cobró un proveedor de atención de la visión por servicios cubiertos ni que sea superior a los cargos usuales; tampoco aceptaremos dichas sumas para el cálculo del copago. Exámenes o pruebas de rutina. Exámenes de rutina requeridos por un empleador a raíz del trabajo de la persona asegurada. En relación con el trabajo. Cualquier afección, enfermedad, defecto, dolencia o lesión que surjan del empleo, o durante el curso de éste, si los beneficios están disponibles según una ley de compensación a los trabajadores u otra ley similar. Esta exclusión se aplica ya sea que usted haya recibido todos los beneficios o parte de ellos; ya sea que haya reclamado los beneficios o la compensación, o no; ya sea que reciba resarcimiento de un tercero o no. Tratamiento gubernamental. Si es brindado como beneficio por una entidad del gobierno, a menos que las leyes o reglamentaciones exijan lo contrario. Anteojos de sol. Anteojos de sol y marcos accesorios. Gafas de seguridad. Gafas de seguridad y marcos accesorios. Atención hospitalaria. No brindamos beneficios por servicios recibidos en un hospital del gobierno o de una organización de beneficios públicos, a menos que tengamos un acuerdo de participación o un acuerdo con dicho hospital (en este caso cubriremos sólo los servicios incluidos en dicho acuerdo). Ortóptica. El tratamiento de lesiones o enfermedades de los ojos, las pruebas de diagnóstico adicionales y los procedimientos especiales, como los ejercicios de ortóptica, no están cubiertos conforme a este Certificado. Lentes no recetados. Anteojos, lentes o lentes de contacto no recetados. Lentes no correctivos (lentes que no tienen efecto refractivo). Lentes bifocales. Dos pares de anteojos en lugar de lentes bifocales. Marcos y lentes rotos o perdidos. Reemplazo de marcos o lentes perdidos, robados, rotos o duplicados. Pagos voluntarios. No cubriremos ningún servicio que habitualmente se brinde sin cargo. Turnos perdidos. No reembolsaremos el costo generado por un turno perdido o cancelado. Servicios de familiares. Servicios o suministros recetados, ordenados, derivados o recibidos de un miembro de su familia inmediata, incluido su cónyuge, hijo, hermano, hermana, padres, suegros, abuelos o usted mismo. Preexistentes. Trastornos o enfermedades. Ejército. Servicios o suministros relacionados con el servicio en el ejército o en unidades auxiliares de éste. Artículos para los ojos. Lentes para anteojos, marcos y lentes de contacto. Los proveedores dentro de la red mencionados en este comunicado tienen contrato en forma independiente y ejercen un criterio profesional independiente. No son agentes ni empleados de Anthem. Este documento de descripción general de beneficios es sólo una parte de su paquete de inscripción. Las exclusiones y limitaciones figuran en el folleto de inscripción. Los servicios son proporcionados por Empire HealthChoice HMO, Inc. y/o Empire HealthChoice Assurance, Inc.; licenciatarios de Blue Cross and Blue Shield Association, una asociación de los planes independientes de Blue Cross and Blue Shield. Los nombres y los símbolos de Blue Cross and Blue Shield son marcas registradas de Blue Cross and Blue Shield Association. 39 360° Health® Empire’s 360° Health is a valuable part of your health plan. It surrounds you with programs and services that can help you get healthy, stay healthy and live better. It’s a basic idea: the more you know, the healthier you can be. Instead of waiting for health problems (and their costs) to crop up, these programs can help you prevent them or keep them from getting worse. Best of all, 360° Health is built into your plan at no extra cost. The program is just that important. And just that effective. Many of the programs are online. To reach them, go to empireblue.com, register and log in with your username and password. Whatever stage of health you’re in, these core programs work together to support you. Not all programs are available in all areas or to all groups and members. Talk to your employer about which of these and other 360° Health programs may be part of your plan. MyHealth — Finding health information online can be like using a dictionary that’s not alphabetized. This personalized site makes it easy to find the info that matters to you, manage your health and stay motivated. 24/7 NurseLine — Health questions and concerns don’t keep regular business hours. When you need answers right away, you have direct, round-the-clock access to a registered nurse. It’s tollfree and always confidential. Future Moms — A healthy pregnancy may be the greatest gift you could give your baby. This award-winning maternity program gives you support — and educational information — for every stage of pregnancy. Staying Healthy Reminders — You’re busy. Very busy. So we’ll help you remember to get those preventive tests, procedures and screenings that can mean so much to your health. Well-timed mailers targeted to your needs cover simple, potentially life-saving services ranging from cancer screenings and immunizations to tips for safe recreational activity. ConditionCare — Chronic diseases need continuous attention. Thankfully, you’re not alone when facing difficult cases of asthma, diabetes, chronic obstructive pulmonary disease, coronary artery disease or heart failure. If you qualify, you’ll have your own registered nurse to help you self-manage your condition with the goal of improving your quality of life. ComplexCare — This team of nurses specializes in helping people with specialty care needs who might be at risk for even bigger problems in the future. With one-on-one attention and coaching, your nurse will help you develop a personal care plan to help reduce that risk. Anthem Care Comparison — Make more informed decisions about the medical care that you and your family receive. This innovative online tool allows you to evaluate and compare hospitals based on clinical quality measures and other key quality indicators, all within a given radius of the area you choose. And you can also estimate the costs of specific health care services and procedures; putting information and choices in your hands. Comprehensive Medical Management — You’re not alone when facing a difficult health crisis. With this program, you’ll get expert one-on-one help during critical times. Your medical manager will make sure that your benefits work for you and that the care you access is appropriate and safe. It’s like having your own personal health advocate. MNYSH6553Y 360FI (7/09) 41 42 FAX to: 1-800-780-1224 Mail to: Empire PO Box 1407 Church Street Station New York, New York 10008-1407 STUDENT COVERAGE QUESTIONNAIRE Member’s identification number: Dependent’s name: 1. Dependent’s date of birth: 2. Relationship to member: 3. Is dependent: Single Married Divorced Separated 4. Is dependent employed? Yes Full-time Part-time No 5. List any other group insurance or pre-payment program the dependent is covered under: 6. Is the dependent a student Yes No If yes: Full-time Part-time 7. School name and address: 8. Type of school (college, trade, etc.) 9. Expected date of: Graduation Course Completion: 10. Was the dependent a full-time student at an accredited school who is now on a leave of absence from Yes No the school due to illness or injury? If yes, what is the name of the school attended prior to the medical leave? What is the date the medical leave began? (You must also attach a letter from the student’s doctor which documents his/her illness or injury and certifies to the medical necessity of the leave of absence from the school) I hereby certify that the above is correct to the best of my knowledge. Signature of member Date I understand that any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals, for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation. Services provided by Empire HealthChoice HMO, Inc., and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. 43 ENR 0286B 09/06 Important Information MNYSH5967Y (1/09) Important legal information you should take time to read Breast Reconstruction Surgery Benefits and Women’s Health and Cancer Rights Act of 1998 If you are receiving covered benefits for a mastectomy, you should know that the Women’s Health and Cancer Rights Act of 1998 provides for: } I\ZfejkilZk`fef]k_\Yi\Xjkjfen_`Z_XZfm\i\[dXjk\Zkfdp_XjY\\eg\i]fid\[% } Jli^\ipXe[i\ZfejkilZk`fef]k_\fk_\iYi\Xjkkfgif[lZ\Xjpdd\ki`ZXcXgg\XiXeZ\% } Gifjk_\j\jXe[ki\Xkd\ekf]g_pj`ZXcZfdgc`ZXk`feji\cXk\[kfXccjkX^\jf]XZfm\i\[ dXjk\Zkfdp"`eZcl[`e^cpdg_\[\dXjn\cc`e^%Gi`fi8lk_fi`qXk`fe`jefkXggc`ZXYc\kf jlZ_gifjk_\j\j% The manner in which services are provided is between you and your physician. Coverage is subject to all of the terms and conditions stated in your member certificate, including any applicable deductible, co-payment and coinsurance. You may be entitled to additional benefits as mandated by state law. Check your member certificate or contact Member Services at the number located on the back of your Identification Card for details. J`e\Z\j`kXXpl[X\e\jgXfcgXiX\ek\e[\i\jk\[fZld\ekf"gl\[\jfc`Z`kXicXj`eZfjkfX[`Z`feXc"ccXdXe[fXced\if [\j\im`Z`fXcZc`\ek\hl\XgXi\Z\Xc[fijf[\jlkXia\kX[\`[\ek`]`ZXZ`ef\e\c]fcc\kf[\`ejZi`gZ`e% HIPAA Notice of Privacy Practices (Effective July 1, 2007) This notice describes how medical information about you may be used and disclosed and how you can get access to this information. We keep the health and financial information of our current and former members private as required by law, accreditation standards, and our rules. This notice explains your rights. It also explains our legal duties and privacy practices. We are required by federal law to give you this notice. Your Protected Health Information We may collect, use, and share your Protected Health Information (PHI) for the following reasons and others as allowed or required by law, including the HIPAA Privacy rule: For Payment: We use and share PHI to manage your account or benefits; or to pay claims for health care you get through your plan. For example, we keep information about your premium and deductible payments. We may give information to a doctor’s office to confirm your benefits. For Health Care Operations: We use and share PHI for our health care operations. For example, we may use PHI to review the quality of care and services you get. We may also use PHI to provide you with case management or care coordination services for conditions like asthma, diabetes, or traumatic injury. For Treatment Activities: We do not provide treatment. This is the role of a health care provider such as your doctor or a hospital. But, we may share PHI with your health care provider so that the provider may treat you. MNYSH6554Y HIPAA-WHCRA 47 Important legal information you should take time to read (continued) To You: We must give you access to your own PHI. We may also contact you to let you know about treatment options or other health-related benefits and services. When you or your dependents reach a certain age, we may tell you about other products or programs for which you may be eligible. This may include individual coverage. We may also send you reminders about routine medical checkups and tests. To Others: You may tell us in writing that it is OK for us to give your PHI to someone else for any reason. Also, if you are present, and tell us it is OK, we may give your PHI to a family member, friend or other person. We would do this if it has to do with your current treatment or payment for your treatment. If you are not present, if it is an emergency, or you are not able to tell us it is OK, we may give your PHI to a family member, friend or other person if sharing your PHI is in your best interest. As Allowed or Required by Law: We may also share your PHI, as allowed by federal law, for many types of activities. PHI can be shared for health oversight activities. It can also be shared for judicial or administrative proceedings, with public health authorities, for law enforcement reasons, and to coroners, funeral directors or medical examiners (about decedents). PHI can also be shared for certain reasons with organ donation groups, for research, and to avoid a serious threat to health or safety. It can be shared for special government functions, for workers’ compensation, to respond to requests from the U.S. Department of Health and Human Services and to alert proper authorities if we reasonably believe that you may be a victim of abuse, neglect, domestic violence or other crimes. PHI can also be shared as required by law. If you are enrolled with us through an employer sponsored group health plan, we may share PHI with your group health plan. We and/or your group health plan may share PHI with the sponsor of the plan. Plan sponsors that receive PHI are required by law to have controls in place to keep it from being used for reasons that are not proper. Authorization: We will get an OK from you in writing before we use or share your PHI for any other purpose not stated in this notice. You may take away this OK at any time, in writing. We will then stop using your PHI for that purpose. But, if we have already used or shared your PHI based on your OK, we cannot undo any actions we took before you told us to stop. Your Rights Under federal law, you have the right to: } } } } J\e[ljXni`kk\ei\hl\jkkfj\\fi^\kXZfgpf]Z\ikX`eG?@fiXjbk_Xkn\Zfii\Zkpfli G?@k_XkpflY\c`\m\`jd`jj`e^fi`eZfii\Zk%@]jfd\fe\\cj\jlZ_Xjpfli[fZkfi^Xm\lj k_\G?@"n\n`ccc\kpflbefnjfpflZXeXjbk_\dkfZfii\Zk`k% J\e[ljXni`kk\ei\hl\jkkfXjbljefkkflj\pfliG?@]fiki\Xkd\ek"gXpd\ekfi_\Xck_ ZXi\fg\iXk`fejXZk`m`k`\j%N\Xi\efki\hl`i\[kfX^i\\kfk_\j\i\hl\jkj% >`m\ljXm\iYXcfini`kk\ei\hl\jkkfXjbljkfj\e[pfliG?@lj`e^fk_\id\Xejk_XkXi\ i\XjfeXYc\%8cjfc\kljbefn`]pflnXekljkfj\e[pfliG?@kfXeX[[i\jjfk_\ik_Xepfli _fd\`]j\e[`e^`kkfpfli_fd\Zflc[gcXZ\pfl`e[Xe^\i% J\e[ljXni`kk\ei\hl\jkkfXjblj]fiXc`jkf]Z\ikX`e[`jZcfjli\jf]pfliG?@% MNYSH6554Y HIPAA-WHCRA 48 Important legal information you should take time to read (continued) Call Customer Service at the phone number printed on your identification (ID) card to use any of these rights. They can give you the address to send the request. They can also give you any forms we have that may help you with this process. How We Protect Information We are dedicated to protecting your PHI. We set up a number of policies and practices to help make sure your PHI is kept secure. We keep your oral, written, and electronic PHI safe using physical, electronic, and procedural means. These safeguards follow federal and state laws. Some of the ways we keep your PHI safe include offices that are kept secure, computers that need passwords, and locked storage areas and filing cabinets. We require our employees to protect PHI through written policies and procedures. The policies limit access to PHI to only those employees who need the data to do their job. Employees are also required to wear ID badges to help keep people who do not belong, out of areas where sensitive data is kept. Also, where required by law, our affiliates and non-affiliates must protect the privacy of data we share in the normal course of business. They are not allowed to give PHI to others without your written OK, except as allowed by law. Potential Impact of Other Applicable Laws HIPAA (the federal privacy law) generally does not preempt, or override other laws that give people greater privacy protections. As a result, if any state or federal privacy law requires us to provide you with more privacy protections, then we must also follow that law in addition to HIPAA. Complaints If you think we have not protected your privacy, you can file a complaint with us. You may also file a complaint with the Office for Civil Rights in the U.S. Department of Health and Human Services. We will not take action against you for filing a complaint. Contact Information Please call Member Services at the phone number printed on your ID card. They can help you apply your rights, file a complaint, or talk with you about privacy issues. Copies and Changes You have the right to get a new copy of this notice at any time. Even if you have agreed to get this notice by electronic means, you still have the right to a paper copy. We reserve the right to change this notice. A revised notice will apply to PHI we already have about you as well as any PHI we may get in the future. We are required by law to follow the privacy notice that is in effect at this time. We may tell you about any changes to our notice in a number of ways. We may tell you about the changes in a member newsletter or post them on our Web site. We may also mail you a letter that tells you about any changes. MNYSH6554Y HIPAA-WHCRA 49 Important legal information you should take time to read (continued) State Notice of Privacy Practices As we told you in our HIPAA notice, we must follow state laws that are more strict than the federal HIPAA privacy law. This notice explains your rights and our legal duties under state law. Your Personal Information } } } } N\dXpZfcc\Zk"lj\Xe[j_Xi\pfliefe#glYc`Zg\ijfeXc`e]fidXk`feG@Xj[\jZi`Y\[`e k_`jefk`Z\%G@`[\ek`]`\jXg\ijfeXe[`jf]k\e^Xk_\i\[`eXe`ejliXeZ\dXkk\i%G@Zflc[ XcjfY\lj\[kfdXb\al[^d\ekjXYflkpfli_\Xck_"]`eXeZ\j"Z_XiXZk\i"_XY`kj"_fYY`\j" i\glkXk`fe"ZXi\\i"Xe[Zi\[`k% N\dXpZfcc\ZkG@XYflkpfl]ifdfk_\ig\ijfejfi\ek`k`\jjlZ_Xj[fZkfij"_fjg`kXcj" fifk_\iZXii`\ij% N\dXpj_Xi\G@n`k_g\ijfejfi\ek`k`\jflkj`[\f]fliZfdgXepn`k_flkpfliFB`ejfd\ ZXj\j% @]n\kXb\gXik`eXeXZk`m`kpk_Xknflc[i\hl`i\ljkf^`m\pflXZ_XeZ\kffgk#flk"n\n`cc ZfekXZkpfl%N\n`cck\ccpfl_fnpflZXec\kljbefnk_Xkpfl[fefknXekljkflj\fi j_Xi\pfliG@]fiX^`m\eXZk`m`kp% } Pfl_Xm\k_\i`^_kkfXZZ\jjXe[Zfii\ZkpfliG@% } N\kXb\i\XjfeXYc\jX]\kpd\Xjli\jkfgifk\Zkk_\G@n\_Xm\XYflkpfl% A more detailed state notice is available upon request. Please call the phone number printed on your ID card. J`e\Z\j`kXXpl[X\e\jgXfcgXiX\ek\e[\i\jk\[fZld\ekf"gl\[\jfc`Z`kXicXj`eZfjkfX[`Z`feXc"ccXdXe[fXced\if [\j\im`Z`fXcZc`\ek\hl\XgXi\Z\Xc[fijf[\jlkXia\kX[\`[\ek`]`ZXZ`ef\e\c]fcc\kf[\`ejZi`gZ`e% MNYSH6554Y HIPAA-WHCRA 50 Don’t skip this section! This notice explains when you and your dependents not covered by Empire have the right to enroll on a special basis. Your Special Enrollment Rights If you choose not to enroll in an Empire health plan, there are special times when you and your eligible dependents can do so. If you decline to enroll yourself or your dependents (including your spouse) because you have other health insurance or group health plan coverage, you may be able to enroll yourself and your dependents in this plan at a later time. This would occur if you or your dependents lose eligibility for that other coverage (or if the employer stops contributing towards your or your dependents’ other health coverage). However, you must request enrollment within 30 days after your or your dependents’ other coverage ends (or after the employer stops contributing toward the other coverage). In addition, if you have a new dependent as a result of marriage, birth, adoption or placement for adoption, you may be able to enroll yourself and your dependents. However, you must request enrollment within 30 days after the marriage, birth, adoption or placement for adoption. Examples Example 1 — Loss of other coverage: You and your family are enrolled through your spouse’s coverage at work. Your spouse’s employer stops paying for coverage. In this case, you and your spouse, as well as other dependents on your policy, may be eligible to enroll in one of our health plans. Example 2 — You have a new dependent: You get married. You and your spouse and any other new dependents may be eligible to enroll in the plan. You have 30 days to enroll In each case, you may apply for enrollment with us within 30 days after: } The other coverage ends. } The employer stops contributing toward the other coverage. } The marriage, birth, adoption or placement for adoption. To request a special enrollment or obtain more information, contact Member Services at 800-662-5193. MNYSH6556Y EnrollRights 51 Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. MNYBC5966Y (1/09)